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Hyatt Place Charleston Airport/Convention Center

Charleston - SC · United States

3234 West Montague AveView location

9.4/10Excellent1,273 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort9.4/109.4
Condition9.4/109.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place Charleston Airport/Convention Center

This comfortable Hotel is in North Charleston, 1. 6 km away from the Charleston International Airport. The property features a total of 127 bedrooms. All large room feature a separate sitting area with a sofa bed and a flat-screen TV. An iPod dock and coffee-making facilities are also included.

An indoor pool, restaurants and bars are also available. Wi-fi is free.

Read more about this hotelShow less

Located in North Charleston, Hyatt Place Charleston Airport/Convention Center is in a shopping district, within a 5-minute drive of North Charleston Coliseum and Charleston Tanger Outlets. This hotel is 8.6 mi (13.9 km) from College of Charleston and 9 mi (14.5 km) from Port of Charleston.

Make yourself at home in one of the 127 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Private bathrooms have designer toiletries and hair dryers. Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in North Charleston? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Events/parties not allowed Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: USD 50.00 per night
    • Resort fee: USD 5 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • Minimal age
    21
  • Optional fees
    • Uncovered extended parking fee: USD 25.00 per stay
    • Pet fee: USD 100 per accommodation, per week (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
    • Service animals are exempt from fees
    • Late check-out fee: USD 15.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Charleston Area Convention Center 0.5 km / 0.3 mi
North Charleston Coliseum 0.8 km / 0.5 mi
Charleston Tanger Outlets 1.4 km / 0.9 mi
Firefly Distillery 5.6 km / 3.4 mi
Joint Base Charleston 7 km / 4.4 mi
Riverfront Park 7.4 km / 4.6 mi
Bon Secours St. Francis Hospital 8.7 km / 5.4 mi
Citadel Mall 9.4 km / 5.9 mi
H.L. Hunley Submarine 9.6 km / 6 mi
Charles Towne Landing State Historic Site 10.4 km / 6.5 mi
Northwoods Mall 10.5 km / 6.5 mi
West Ashley Park 11 km / 6.8 mi
Cooper River Marina 11.5 km / 7.1 mi
Frankie's Fun Park 12.2 km / 7.6 mi
Hampton Park 12.3 km / 7.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 127
  • Number of floors (main building): 6
  • Twin rooms: 79
  • Double rooms: 48
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 27 more facilities & services
  • Check-out hour
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Terrace
  • Concierge
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant: 1
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen BedsQUA.H6-2Q

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-5

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Hyatt Place Charleston Airport/Convention Center

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • TV
    • Hairdryer
    • Bathroom: 1
    • Toiletries
    • Tea and coffee making facilities
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 39 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable2 photos

    Hyatt Place Charleston Airport/Convention Center

    DOUBLE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • TV
    • Bathroom: 1
    • Desk
    • Toiletries
    • Tea and coffee making facilities
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-6

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B-1

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-3

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q-1

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q-2

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hyatt Place Charleston Airport/Convention Center

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place Charleston Airport/Convention Center

9.4
Excellent
1,273 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
8/10
Excellent
18 Jul 2026
Sandy
Better meal choices, coffee was too strong need a mild blend choice.
Partner
10/10
Exceptional
18 Jul 2026
Dale
Everything was great. The check in process was smooth, staff were friendly, and the room was clean and nicely sized for a family. The workout room was good too, as well as the complimentary breakfast. When we asked for extra towels the staff brought some up to us pretty quick. This hotel is definitely recommended.
Family_with_children
2/10
Poor
17 Jul 2026
Demetria
I was disappointed with my one-night stay at Hyatt Place. I checked in late in the afternoon, grabbed something to eat, and went to my room because I had to wake up at 5:45 a.m. the next morning to be at a college orientation by 7:00 a.m.

When I got ready to shower around 10:00 p.m., I discovered that the shower barely had any water pressure. I called the front desk and spoke with the manager, who explained that there was no maintenance staff on the property that night. She offered to move me to another room, but at 10:00 p.m., with such an early morning ahead of me, packing everything up and changing rooms was not a practical option.

The manager apologized and said she would request a $50 refund through Expedia since I had booked through a third party. She also said she would send me an email confirming that she had contacted them. Unfortunately, I never received that email.

When I checked out around 6:30 a.m., I spoke with the front desk employee, who told me that only the manager could make that adjustment and that I would need to contact Expedia myself. I'm now working with Expedia to try to resolve the issue.

I understand that maintenance issues can happen, but I was disappointed by the lack of follow-through and communication regarding the promised refund. I stayed in Room 422, and I hope Hyatt Place will do a better job of resolving situations like this for future guests.
Family_with_children
8/10
Excellent
16 Jul 2026
Marcus
Very nice place to stay
I would stay again
The breakfast was very poor
Partner
8/10
Excellent
16 Jul 2026
Julie
Great staff upon check in.
Friends_and_family Family
10/10
Exceptional
16 Jul 2026
Christina
Easy to get to. Good breakfast. Kid approved
Friends_and_family Family
10/10
Exceptional
10 Jul 2026
Sylvia
The hotel is centrally located, everything you need is close. There is a huge outlet store a mile away. Walmart is about 1.5 miles away. Restaurants everywhere...Bonefish Grill is walking distance. Mt Pleasant is close as well. The staff were amazing and attentive, very pleasant ladies! They could maybe plus up the bar a bit but other than that the place is absolutely 💯 wonderful! Thank you for the hospitality and the cheerful smiles!
Partner
10/10
Exceptional
10 Jul 2026
MARLON
Excellent stay, clean comfortable property,located close to everything,if I’m ever in the area again I will definitely be staying here, ps best hotel breakfast!!!
Family_with_children
8/10
Excellent
08 Jul 2026
Daniel
friendly staff, close to the airport
Self
10/10
Exceptional
07 Jul 2026
Tabitha
👍
Family_with_children
10/10
Exceptional
05 Jul 2026
Shawn
Excellent experience
Partner
8/10
Excellent
04 Jul 2026
Marvin
When we arrived around 10:00 p.m., I waited in the lobby for about five minutes before anyone came to assist me. During that time, the bartender simply stared at me and assumed I was there for DoorDash, which came across as rude and unwelcoming. Fortunately, once the front desk representative arrived, she sincerely apologized and handled the check-in professionally after I explained what had happened.

Aside from that initial experience, the rest of our stay was very positive. The property was clean, the amenities were well maintained, and the overall service was great. With a more welcoming first impression, this would have been an excellent stay.
Friends_and_family Family
10/10
Exceptional
02 Jul 2026
Mandi
The staff was friendly, and the hotel was exactly what we needed.
Family
8/10
Excellent
02 Jul 2026
Stacey
Room was clean. Just outdated. No Netflix or prime login
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
SUSANA
Very nice hotel. Good service
4/10
Poor
30 Jun 2026
Maereatha
No Comment
Family_with_children
4/10
Poor
30 Jun 2026
Maereatha
No Comment
Family_with_children
10/10
Exceptional
30 Jun 2026
Megan
The staff were always friendly and patient even though it was a busy week and they were full. Even at 9pm when my little one needed a snack from the deli case. Check in and check out was fast and easy. Definitely my new place of choice in North Charleston
Friends_and_family Family
10/10
Exceptional
29 Jun 2026
Heather
Great customer service at check in ! Rooms were clean and nice .
Friends
10/10
Exceptional
28 Jun 2026
ALLISON
Clean rooms. Helpful and kind staff. Great location.
Partner
10/10
Exceptional
28 Jun 2026
LAURIE
All great! Super location for what we needed.
Partner
10/10
Exceptional
28 Jun 2026
Christina
Clean, great water pressure, quiet room, wonderful staff!!
Partner
10/10
Exceptional
22 Jun 2026
Christine
Clean rooms and areas of hotel, comfy beds
10/10
Exceptional
22 Jun 2026
Ololade
Room was very clean, beautiful environment, breakfast was very good, parking spot was adequate. I love everything about the hotel. Worth the money
Family_with_children
10/10
Exceptional
21 Jun 2026
Rebeca
Very clean and breakfast excellent
Partner
10/10
Exceptional
21 Jun 2026
Alexander
My experience was very well,thank you.
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Debra
We were only in town for 1 night. I love the layout of the room with the separate bedroom and lounging spaces. It was perfect for what we need.
Family
10/10
Exceptional
20 Jun 2026
Roman
Every nice and clean
10/10
Exceptional
19 Jun 2026
Manuel
Clean, breakfast was good and easy to go to other places. I definitely recommend.
Family_with_children
10/10
Exceptional
18 Jun 2026
Jeffrey
The room was amazing. Sitting area with a big TV that you can rotate to face the bed or sitting area. Carpets has just been cleaned. 10 out of 10
Self
8/10
Excellent
18 Jun 2026
Brandi
Clean room
Partner
10/10
Exceptional
18 Jun 2026
A
Very clean and spacious 2 bed room, very comfortable and quiet during our stay. It was just close enough to everything and staff and services were very helpful and genuinely friendly.
Family_with_children
6/10
Pleasant
17 Jun 2026
Christian
The stay was good but they charged m
10/10
Exceptional
17 Jun 2026
Carolyn
When we checked in, we were told the water was off, but that it would be back on soon. To compensate us, we were offered free appetizers and wine that night. The water was also off the next day as they were repairing some water lines. After the water was turned back on, I decided to take a shower. The water never turned hot. We called the front desk and the problem was addressed immediately. Tierra, the Assistant Manager, was very helpful and offered us a partial refund for the day. Everyone was very friendly, helpful, apologetic, and did everything they could do make our stay a pleasant one. The breakfasts were all magnificent!! Next time we go to Charleston, this is where we will stay.
Friends_and_family Family
10/10
Exceptional
17 Jun 2026
Qiushi
It was great to stay, just a little further from the downtown, but the price is fair
Family_with_children
6/10
Pleasant
17 Jun 2026
QUISHA
The inside was too hot and uncomfortable to breathe. We had to prop a door open. The staff could not control it. The rooms are dated and the bathroom is super tiny.
Family_with_children
10/10
Exceptional
16 Jun 2026
Ronna
Very happy
10/10
Exceptional
16 Jun 2026
Julie
We had a very nice stay. The front desk Was very friendly and helpful. We would stay there again.
Partner
10/10
Exceptional
16 Jun 2026
Will
Nice staff and convenient location
Partner
10/10
Exceptional
15 Jun 2026
Thomas
Will stay again
Pet
2/10
Poor
15 Jun 2026
Obadiah
Terrible experience, room was cold, then when you turn the air conditioner off. Room gets hot and muggy quick.
10/10
Exceptional
14 Jun 2026
Joe
Would stay again. Excellent facility and staff
Friends_and_family Family
6/10
Pleasant
13 Jun 2026
Miguel
Outdated, good location for outlet or airports , but too far from downtown
Family_with_children
2/10
Poor
13 Jun 2026
Mary
While we were there the water was off from 10am until 4pm ( the entire building) no bathroom or nothing with water was working......smh this happened both days I was booked there and they didn't bother to tell me this before I checked in. The pool was supposed to be heated.....nope it was ice cold
Friends_and_family Family
8/10
Excellent
12 Jun 2026
Wayne
Nice sized room. Friendly and helpful staff. Gym was okay, just needs a pulley system to make it more complete. There was some construction going on, so the water was off most of the day.
Self
8/10
Excellent
12 Jun 2026
Patricia
Water and juices were very high! So unnecessary!
Partner
10/10
Exceptional
11 Jun 2026
David
Breakfast was great
Family_with_children
10/10
Exceptional
11 Jun 2026
Linda
Great location and perfect for our stay.
Friends
6/10
Pleasant
11 Jun 2026
LAURA
Staff was wonderful, helpful, and ready to advise and assist
Self
6/10
Pleasant
11 Jun 2026
Jessica
There was a wod of hair (probably taken off the bruch) next to the garbage can and hair stuck to the shower wall. So not sure how well they vacuumed and cleaned the bathroom.
10/10
Exceptional
10 Jun 2026
John
Staff was very helpful and parking was good as well.
Self
10/10
Exceptional
10 Jun 2026
Eric
This is one of the top 3 rooms and hotels we've ever stayed at in our many years of travelling. The 420 square foot studio felt like a home away from home for two people plus two dogs and the hotel itself was very clean, looked new, and was staffed by friendly helpful people. The location next to the Performing Arts Center and across from high end apartments also could not be beat - close to good dining and shopping and two minutes from the freeway. My wife made me promise to always come back here every future visit to Charleston.
Partner
10/10
Exceptional
09 Jun 2026
Carlos
Stay was good and comfortable.
Family_with_children
10/10
Exceptional
08 Jun 2026
Steven
Nice hotel with pleasant staff. Great atmosphere.
Friends_and_family Family
2/10
Poor
08 Jun 2026
Rochelle
Well, staff tried to help… but the room was discussing. Water all on the carpet, huge wet stain on the couch. Pillows have nasty yellow stains. The kicker is when I called the front desk to get help with the room they ask my name… said “who are you??”.. they checked me under another guest name!! Still waiting to get the stay figured out.
Family
10/10
Exceptional
08 Jun 2026
Lauren
Great stay thank you
Self
8/10
Excellent
07 Jun 2026
PATRICIA
Very convenient to airport with plenty of parking.
Room was comfortable and had everything we needed.
Friends_and_family Friends
2/10
Poor
07 Jun 2026
Jayma
I wasn't able to stay here because I wasn't notified that there was a problem with the payment until I got to the hotel. Never received an email to the email provided at reservation. I was told by the front desk because Expedia reached out to them about the issue regarding payment they canceled the reservation. Me and family had to try and find something at the last minute. I don't plan to use Expedia again.
Family_with_children
10/10
Exceptional
05 Jun 2026
Carrie K
Great breakfast selection. They keep the place clean!
Self
10/10
Exceptional
04 Jun 2026
Alfred
T V was not working needed to call front desk, also the Toilet tank didn't fill up after flushing needed repairing was done the next day.
Friends_and_family Family
8/10
Excellent
03 Jun 2026
Cheryl
We didn’t use the amenities, just a room. It was gray everything which looks very ussr to me. The couch was just ok comfortable and the bed was one of the hardest I ever slept in. Nice layout. Nice gray room. Just not the most comfortable sleep.
Partner
10/10
Exceptional
03 Jun 2026
Valerie
The room was large, comfortable and clean. Breakfast was delicious and it was conveniently located near shops, restaurants, and Starbucks.
Partner
10/10
Exceptional
03 Jun 2026
Jessica
Everything we're nice
10/10
Exceptional
03 Jun 2026
Sue
nice room . great breakfast. love real china
Partner
10/10
Exceptional
02 Jun 2026
Carol
I used the indoor pool every evening. Breakfast was great each morning. Was disappointed that the washer/dryer area was removed.
Family
10/10
Exceptional
31 May 2026
Jana Marie
Very nice stay.
Family_with_children
10/10
Exceptional
29 May 2026
Melyssa
They were under construction, but we were informed of this when booking and checking and in. The staff was very accommodating.
Partner
10/10
Exceptional
29 May 2026
Isabelle
Check-in was quick and easy. Our room was spacious, spotless, and very comfortable. Breakfast was delicious with plenty of options — including my favorite, a waffle maker! Everything throughout the hotel was very clean and well maintained. During non-rush hour times, an Uber to downtown Charleston cost about $16. We had a wonderful stay and would definitely return!
Partner
10/10
Exceptional
29 May 2026
Christine
Good value for the price. Close to the airport, good air conditioning, friendly staff. Restaurants within walking distance.
Partner
10/10
Exceptional
28 May 2026
Michael
Clean, spacious room. Courteous staff. Plenty of parking close to the hotel. Breakfast options are very limited, and the setup has people standing to use the waffle machine that does not allow others to get to the other hot food items and keep the food line flowing.
Partner
8/10
Excellent
24 May 2026
Vincent
TV didn’t work, but staff fixed it.
10/10
Exceptional
20 May 2026
Judith
I loved the breakfast. The room was exceptionable.
Partner
10/10
Exceptional
19 May 2026
Danielle
The breakfast was over cooked
Family
8/10
Excellent
15 May 2026
Lori
Friendly staff, clean room,a bit of an odor, tasty breakfast.
Friends_and_family Friends
10/10
Exceptional
10 May 2026
Shameka
The hotel was very clean, and the staff was professional and welcoming. My stay was beautiful, relaxing, and enjoyable. I would definitely stay again.”
Partner
10/10
Exceptional
09 May 2026
Andrew
First time at Hyatt Place sc location was nice. Sheena at the front desk was awesome. She made our long trip so meaningful. She was kind, professional, caring , godly young woman. She loved her job and it was evident that she was just a generally caring person. My mobility is not good and she went above and beyond from the first greeting to our last step. Kindness is a rarity but it goes so far and speaks volumes about a person. God bless Sheena in all that she does to help strangers feel comfortable loved and not hurried through. My husband and I would give her 10 0 stars if that was an option. Keep that young lady as the face of Hyatt Place as she is definitely the real deal. Because of her and the many nice amenities we will be staying there whenever we visit our family or travel just for a weekend get away. Lived the room and conveniences. Everyone we encountered were nice and accommodating . Customer service is hard work but can be so rewarding when done with a caring attitude. Sheena has ALL the wonderful qualities that seasoned customers and others seek and deserve. Thank God for Sheena and many many Blessings for her is our prayer.
6/10
Pleasant
08 May 2026
Carolyn
Hotel needs updating, bar area is substandard, small tv. Staff was very frienfly snd helpful. Rooms need renovating, broken blinds, loud a/c, water in shower was strictly hot. The $250 deposit for locals is too high and seems discriminatory. Why charge locals more? This hotel is not a top three choice for future visits.
Self
8/10
Excellent
03 May 2026
Harvey
Never had the room cleaned, bed made or towels exchanged
8/10
Excellent
02 May 2026
Dawn
Staff was wonderful, room clean, beds comfy, nice pillow selection, quiet, good water pressure and temp, spacious, if traveling alone it is great. However, if traveling with multiple people…just know that the bathroom sink is at the foot of the bed so there is no sneaking out unnoticed.
10/10
Exceptional
30 Apr 2026
Lisa
We were impressed by the size and quality of the room. The staff was courteous and responsive. I would stay there again.
10/10
Exceptional
29 Apr 2026
Jo Ann
This is my go to hotel whenever I am in North Charleston.
Self
6/10
Pleasant
26 Apr 2026
John
carpet had burn holes. We were supposed to get a room with two double beds and instead got a king
Family
8/10
Excellent
25 Apr 2026
Brandy
Nice
Partner
6/10
Pleasant
24 Apr 2026
joshua
Enjoyed my stay, very accommodating and clean. My bed was hard as plywood but it was only for 1 night so it worked out
Self
10/10
Exceptional
23 Apr 2026
Ruth
Great little place to stay; enjoyed happy hour, proximity to N Charleston PAC and convenience. Great room and evening staff are amazing!
Partner
8/10
Excellent
20 Apr 2026
kelly
Ms Sheena at the front desk checked us in.. she was absolutely amazing.. she was so Sweet and Friendly.. truly the definition of customer service!!!!!
8/10
Excellent
20 Apr 2026
Lisa
Pros: close to airport, clean comfy bed, nice fitness center
Cons: rooms a bit outdated, shower area is very small and no shelf/ area for toiletries
Partner
8/10
Excellent
19 Apr 2026
Amy
Great location for Convention Center….
Very walkable!!
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Tanzy
Breakfast was basic but acceptable. The parking is great
8/10
Excellent
13 Apr 2026
Chris
It was good. As expected
10/10
Exceptional
12 Apr 2026
Natasha
Ashton (manager?) was great when the pool was closed for maintenance. Offered us to go to a nearby affiliate hotel to use their pool in the meantime. Offered us free drinks from the grab and go section for our inconvenience. The breakfast was hot and plentiful. The rest of the staff was kind and accommodating. I did ask the desk agent to not repeat my personal data out loud at check in and she ignored my ask & continued to do so; I’d recommend better training on this. All guests should feel safe and secure.
Friends_and_family Family
10/10
Exceptional
11 Apr 2026
deirdre
Rooms were very clean and staff was friendly and pleasant. The breakfast area needs to be setup a little different to make it easier and more accommodating for hotel guest to get their food.
Friends_and_family Family
10/10
Exceptional
07 Apr 2026
Stephanie
Very good place to stay
Partner
10/10
Exceptional
05 Apr 2026
Sayra
Excellent!
Family_with_children
10/10
Exceptional
05 Apr 2026
Heidi
Friendly staff, easy check in, clean and safe location, and beautiful and large room.
Family
10/10
Exceptional
04 Apr 2026
Jason
Great stay and awesome breakfasts. We will plan on this stay every year!
Business
10/10
Exceptional
04 Apr 2026
Jacob
The breakfast was good, and the parking was nice.
Friends
8/10
Excellent
04 Apr 2026
Chad
All around the stay was pleasant. Very friendly staff, good breakfast, bar, and gym area. It didn't have a restaurant as advertised but solid property regardless.
Self
10/10
Exceptional
01 Apr 2026
kathleen
Room was very clean, staff so nice and helpful, nice breakfast, great location.
Family
10/10
Exceptional
31 Mar 2026
Nanjunda
Every thing was perfect and Staff were courteous.
Family_with_children

Location & surroundings

Hyatt Place Charleston Airport/Convention Center
3234 West Montague Ave, North Charleston, United States

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Hyatt Place Charleston Airport/Convention Center

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