Name: West Ashley Inn
Address: 2058 Savannah Hwy, Charleston, 29407, US

2/10

Poor

04 May 2026

CHARLES

The hotel was closed and they did not notify us of this until 1 day before check in

Friends_and_family Family

2/10

Poor

28 Apr 2026

Altariq

Horrible!

2/10

Poor

27 Apr 2026

Teresa

This property was the worst property I ever ever went into ever in life. I have never experienced anything like this before I needed to come over as closer to the hospital, where I was gonna stay too so that my husband was able to go back to work in the morning without being so much pressure on the both of us and went there and could not stay because it was awful the experience you have to see the photos doesn’t know what I’m talking about. It did not represent what was advertise and we were not able to go to stay at this result this hotel and then I just got out the hospital and was able to go back to the facility and then now it’s shut down by sled and they’re not allowing anyone to come on the property so I have no way of getting my money back or anything to talk to anyone about the problems that I had but I’m glad this is a outlet for us to be able to show and to Voice our opinions in our experience with these people.

Partner

10/10

Exceptional

27 Apr 2026

Lovelee

Everything above

Family_with_children

10/10

Exceptional

24 Apr 2026

Lovelee

Clean room

Family_with_children

2/10

Poor

22 Apr 2026

Emily

This was one of the nastiest places I have ever been to. I was very hopeful when placing my booking due to the pictures and reviews for this place. The pictures provided are false. Upon pulling up the place was completely ran down and disgusting to say the least. The front office reaked of weed, the smell was so strong. We booked an ADA room due to me being in a wheelchair. Once we got to the room, the room reaked of wet dog and a nasty odar. The room was very nasty and dirty, dirt all over the floors and bed. The bathroom was very nasty with dirt, mold and rust. There was homeless people walking around the facility along with people blasting very loud music. This place was inhumane to stay at.

Partner

2/10

Poor

21 Apr 2026

Darrell

Hotel caught on fire and they kicked everyone out

10/10

Exceptional

19 Apr 2026

Viet Dung

Great

2/10

Poor

17 Apr 2026

Tania

Absolutely disgusting. It’s a homeless hotel, well I don’t even think homeless people are that disgusting. Pee and boogers everywhere, weed smell, dogs barking, people really sick coughing and vomiting outside.-10/10

Pet

4/10

Poor

17 Apr 2026

Brittany

Only thing good about this property good is the parking and prices. The bed comforters had burn holes along with the blankets. The bed light barely worked. The roaches are horrible as hell. The chair are rusty along with the towel rack. The laundry the towels are stained with hair in them still. My bathroom still had soap paper behind the door.

Family_with_children

6/10

Pleasant

17 Apr 2026

O'Neal

Yes

2/10

Poor

13 Apr 2026

Kristi

The room was filthy, the property was dirty, poor customer service. I requested that the room was cleaned and that did not happen!!!

Friends_and_family Family

8/10

Excellent

12 Apr 2026

STEPHANIE

Staff was super nice. My room was comfortable and clean. It's an inexpensive hotel so expect that it lacks things like coffee makers. My only real complaint is not about the property itself it's the location. While it is convenient to get to Folly Beach and Charleston there are very limited restaurants in the immediate area even to grab something quick unless you want McDonalds which is next door. I wouldn't have used the pool but note that it is covered and not in working order. But for an inexpensive place to stay the bed was comfy the room was clean the A/C worked and I slept well. Not sure I would stay again mainly because this area is just so congested and the lack of restaurants. Everything seems to be 1/2 hour away even if it's only 5 miles. It just takes that long to get anywhere. I had a room with a microwave and refrigerator but even the closest Publix seemed to take 20 minutes to get to. There is a Piggly Wiggly next door however I am not sure it was open. Many places in this area are closed or run down.

Self

10/10

Exceptional

12 Apr 2026

Timothy

Super friendly staff

Self

10/10

Exceptional

12 Apr 2026

Timothy

Clean room and the staff super friendly

Self

2/10

Poor

12 Apr 2026

AJIBAYO

Very dirty
Smells of cigarettes
Cockroaches everywhere
The bedspread smells and many cigarettes burn
Spots on bed sheets
In fact nothing is good
The pool is not kept with rotten water in it .

Family_with_children

8/10

Excellent

12 Apr 2026

Lindsey

Easy booking. Affordable. Clean room. Helpful staff

Partner

10/10

Exceptional

09 Apr 2026

Timothy

Good

2/10

Poor

07 Apr 2026

Kay

I booked a “non smoking room” and was given a room that smelled like an ashtray. AND the blanket and bedspread both had cigarette burn holes in them. I have stayed at a number of motel 6’s but this one was by far the worst. I emailed the hotel but my email was never responded to.

Self

2/10

Poor

06 Apr 2026

Meghan

This place is a pit. Filthy! No alarm clock, no blow drier, no fridge, no microwave. Dirty floors. TV signal goes in and out, but mostly out. Internet connection is horrible. No amenities. Pool is permanently closed. Literally stole from me as I had paid for add’l nights and then staff conveniently couldn’t produce receipt.

Self

4/10

Poor

04 Apr 2026

Shiva

The place is horrible! I recommend spending a few extra dollars for your well being.

Friends

2/10

Poor

04 Apr 2026

Chelsea

By far the WORST experience i have ever had. Definitely not worth $100 a night!! Front office reeked off weed so bad i actually smelled like weed after i left. Pulled up to room and people are standing out front, peeking out of curtains, multiple people walking starring. Thought nothing of it until i opened the door. Smelled AWFUL!! Bed had multiple burn holes, bed side rable had black residue left on it, ash tray left (non smoking room). I booked this room as a last minute trip but i left instantly and booked at another location! Would not ever book this place again.

Family_with_children

2/10

Poor

03 Apr 2026

Kelly

This property was absolutely disgusting. Upon arriving to the property, there was a woman screaming that her luggage had been stolen from outside of the office. Got to the room and immediately noticed large amounts of black mold on the headboard of one of the beds. There were dead cockroaches on the floor. When I left to go to the store, my son (who is autistic) stayed to take a shower. He texted me shortly after, in a panic, saying that he was locked inside of the bathroom. The bathroom door did not have a lock on either side, it was just in such poor condition that it had jammed shut. When I arrived, I notified the staff and they had to come ram the door open. I went to the office to report the mold, cockroaches, and overall horrible condition and uncleanliness of the room. The answer I got was “well, you can try to find a room elsewhere”. This is by far the worst hotel I have EVER been to. DO NOT stay here!

2/10

Poor

31 Mar 2026

Richard

A real dump. Filthy. Didn't resemble pictures. Refused to stay there.

Family

2/10

Poor

31 Mar 2026

David

The hotel was full and I had to stay somewhere else and I was waiting to get my refund

8/10

Excellent

26 Mar 2026

Brandon

Room was okay for the price. Seen few roaches Lysoled the room down basically lol
WiFi was terrible though.

Self

10/10

Exceptional

24 Mar 2026

Timothy

Great

2/10

Poor

24 Mar 2026

William

Booked non smoking, checked in at 4pm and they only had smoking rooms left. Actual ashes on the beds, indicating they hadn't been changed over since the last guests. Dirty hair everywhere. Smelly damp everythin.g.

10/10

Exceptional

23 Mar 2026

Timothy

Great

2/10

Poor

22 Mar 2026

Clayton

Did not feel anywhere close to safe in the facility or surrounding area. Smells in the reception area did not give me confidence in what my room would look like or smell like or what condition it would be in and the person who I tried to check in with gave me attitude in several occasions. I went to another hotel even though my booking was nonrefundable. You could not pay me to go back to this place.

Self

2/10

Poor

22 Mar 2026

Dee

Don’t go here

Self

2/10

Poor

22 Mar 2026

Teige

Dirtiest room I have ever seen. Smashed bugs on the wall, roaches crawling everywhere. The sheets were dirty and covered in stains. We asked for new sheets and the hotel said they didn’t have any extra sheets for the entire hotel.

Partner

2/10

Poor

22 Mar 2026

janet

We checked out after 5 mins of checking in. There were roaches in our room, along with mold, dirty used sheets, and bad odors (just to name a Few things). Unsafe for families. Lots of prostitution going on as well as drug use/sales going on. 2nd floor is so unsafe and should be condemned floors are sagging and the walkway to the rooms are sloping and damn near falling down.

Pet

2/10

Poor

22 Mar 2026

Adgrain

The picture on web site don't show everything but it can be cleaner when it comes to the mattress and small hair was in the tubs.. but I only stay one night but it was Great 👍 stay will come bk...

Partner

2/10

Poor

22 Mar 2026

Robert

The entire experience was horrible, dirty bug infested. Individuals of criminal reputation hanging around

Self

2/10

Poor

16 Mar 2026

Bridgett

The hotel was nasty. Holes in the walI could keep going but I’ll just let it go. Not a place for kids

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

William C.

Great convenient place to stay

4/10

Poor

16 Mar 2026

Niki

Room was filthy. Toilet wouldn't flush . Terrible odor in room on check- in

Self

2/10

Poor

15 Mar 2026

Malena

Desde el checking fue muy mal servicio ya habia avisado quw llegariamos en la madrugada, era para dormir solo unas 5 horas, y tuvimos que esperar 20min despues de la llegada porque \"supuestamente \" el sistema estaba caido, olia muy fuerte a Marihuana , senti la muchacha noa atendió fue muy grosera. La habitacion no tenia javon,estaba el toilet sucio con pelos, agua o nose que en el suelo y miy sucio el piso.
Podrian bajar los precios acordes a las condiciones, toallas muy gastadas....en fin. Nada que ver con lo que se en la foto de internet.

2/10

Poor

12 Mar 2026

Peyton

The room was nasty and smelt horrible. stuff all over the sheets, didn’t have a refrigerator or a microwave. i had to make them move us to a new room and there was nasty stuff all over the sheets on the side. do not waste ur money here. the pool is green as well.

Family_with_children

6/10

Pleasant

09 Mar 2026

Jim

Parking was good and convenient, internet was consistent, however, satellite tv was down the entire stay

Self

2/10

Poor

08 Mar 2026

Lesly

Reeks of urine

Partner

6/10

Pleasant

08 Mar 2026

Justin

The bed sheets had holes in them, room key didn’t work until you tried it 3 or 4 times, and the tv would crash after 10 minutes of watching

2/10

Poor

07 Mar 2026

Jacob

Didn’t get to stay in the room that I booked because they booked the room out from under me and didn’t cancel my reservation. Only found in when I showed up to check in and was told they had over sold their rooms.

Partner

2/10

Poor

07 Mar 2026

Keir

In hindsight I should have slept in my car. This place is a dirty dump. The AC smells like black lung disease. And all the bedding smells like the last 400 occupants. Also we had the room by the office, and they never stopped banging. Never. Spend that extra cash, and run far, far away.Beware of the ones that are not refundable!

Partner

2/10

Poor

07 Mar 2026

Vickie

Don’t let the pictures for you this place is a dump. In fact, I got into the room and I turned around and I left. It was horrible. It had not been cleaned properly. There was no way I was staying there. There were cockroaches all over the bathroom. I understand that that’s normal for CHARLESTON. I live here, but this was bad really bad and I was just could not do it so I took the loss on the money that I paid for the room which was about 60 some dollars and decided that I wasn’t gonna do it. It’s a dump all the way around it’s a dump some shady characters around there too, so I don’t recommend this hotel to anyone at all in any way shape or form if there was a way to give it -5 stars I would. !

Self

10/10

Exceptional

02 Mar 2026

Joshua

Safe

10/10

Exceptional

02 Mar 2026

Joshua

Safe

8/10

Excellent

01 Mar 2026

RICHARD

EVERYTHING WAS AVERAGE

Self

8/10

Excellent

01 Mar 2026

robert

Yes everyone was nice

2/10

Poor

23 Feb 2026

Elizabeth

Booked a room with 2 beds only got a room with one . TV didn't work. Shower clogged . Office doors next door opening and shutting all night paper thin towels and no toiletries

Friends_and_family Friends

2/10

Poor

20 Feb 2026

vicki

We could not open the door. Looked like it had been kicked in and was jammed. Doors around us were open with occupants hanging aound outside.

2/10

Poor

20 Feb 2026

Summer

I read the reviews and saw one negative review. If you like being in a hood environment this is the place for you. Check-in was the only good part. It was simple and quick. The towels were dingy. There was a coffee stain on the table upon arrival. The floor was dirty like it hadn’t been mopped in days. Folks were outside hollering til the wee hours of the morning. The police were called for whatever reason (I mind my business). The shower was small. The tv didn’t work. When I called to the front desk the lady answered like she hated her job and told me most of them didn’t have signal and there was nothing she could do about it. I took pics for reference.

Family_with_children

10/10

Exceptional

20 Feb 2026

Christine

Nice room

Self

10/10

Exceptional

19 Feb 2026

Ismael

Satisfied

Partner

6/10

Pleasant

15 Feb 2026

Latrina

The Tv would not work it kept losing signal.

Leisure Partner

2/10

Poor

08 Feb 2026

AnaMaria

This hotel was filthy and not at all like the pictures. The towels were grungy gray with stains, not just a couple but all the towels. The walls had questionable stains on them. The bathroom door was water stained and split. Shower curtain full of stains. The area is not safe and the other people staying in the hotel had their clothes and valuables in shopping carts! Not a safe hotel, totally run down and filthy!

Partner

2/10

Poor

06 Feb 2026

Michael

2 of the staff members were awesome but the 3rd had a terrible attitude and i didnt even do snything besides say 'hi'. The door latch doesnt shut properly, the card takes 5 times + to get into the room and its 30° outside. As soon as i heat my food up roach antenna pop out from behind the bed frame and crawl on my girlfriend.

Leisure Partner

2/10

Poor

02 Feb 2026

Jack

Poor room maintence,

4/10

Poor

31 Jan 2026

Holly Haile

Not great... too much activity all night outside our room, and one fella knocked on the door. I told him he don't know nobody in here.... but we were warm.

Leisure Partner

2/10

Poor

30 Jan 2026

Jamaahl

People hanging outside in groups smoking weed, dogs barking throughout the night, yelling, sketchy people walking around the parking lot and sitting on the steps blocking pathways to the room

Self

2/10

Poor

25 Jan 2026

Marvin Omar

Horrible la limpieza y habían muchas cucarachas no lo recomiendo para nada

Business_and_leisure Friends

2/10

Poor

23 Jan 2026

Sara

The room does feel neglected indeed!!! It is dirty and it smells like nothing but smoke and weed up in there. Several mysterious marks, stains, dirts, and grime can be spotted throughout the “nicer” rooms— I’m afraid to see the cheaper housing. If you are reading this, I bet you would NOT have stayed in that room with your children. The walls are covered in questionable stains and the flooring is noticeably disregarded. I would not— at any cost— trust the sheets in this establishment. I was repulsed, at first glance, stepping into our assigned room after discovering their ‘no refund’ policy. I would most certainly rate 0/5 stars of I could. Unfortunately, we had to suck it up and stay there due to time constrains and their no refund policy. I DO NOT RECOMMEND, unless you are used to worse of course.

Business_and_leisure Family_with_children

10/10

Exceptional

20 Jan 2026

Faustino

Ok

Business Self

10/10

Exceptional

19 Jan 2026

Sabrina

Great staff clean room like always

Friends_and_family Family

2/10

Poor

18 Jan 2026

Carlos

Terrible Tabacco smell and overall cleanliness

10/10

Exceptional

16 Jan 2026

zack

Friendly staff. Rooms are what you pay for.

Business_and_leisure Pet

4/10

Poor

15 Jan 2026

Christopher

The first room they put me in the smoke detector was constantly beeping and the room was in terrible shape (broken floor tiles, tv didn't work, door lock didn't work well).

They moved me to a new room which was slightly better but the door lock still didn't work well. The room was dirty especially under the TV. I noticed multiple roaches as well.

Business

10/10

Exceptional

11 Jan 2026

Devonte

Clean and not that many roaches

Business_and_leisure Self

10/10

Exceptional

07 Jan 2026

Sabrina

Room was clean staff was great property was a little sketchy on certain ends of the buildings but okay!

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Chase

Nice people clean rooms always someone there to help

2/10

Poor

27 Dec 2025

Darrell

Very Loud music being blasted from a car in the parking lot for over an hour on Friday and Saturday morning. This hotel needs a security guard.

10/10

Exceptional

22 Dec 2025

Susan

Parking available. Property unclean outdoors, lots of trash. Shower and under bed not clean. Asked for broom, mop, and linens 4 times after 1st night, speaking twice to front desk, and 4 times personally to the house keeper on duty who said she'd bring me linens, broom and mop to clean room. Never got any of it.

Leisure Pet

10/10

Exceptional

19 Dec 2025

William

The room was clean....housekeeping was excellent. I cant say enough good things about this place. I recommend to all to stay here when needing a place to stay!!!!!!!

Business

10/10

Exceptional

19 Dec 2025

William

Myra....one of the staff members...goes above and beyond in her position. The service I received from her made me think I was the only customer there. She is definitely an asset to the West Ashley Inn.

Business Family

2/10

Poor

15 Dec 2025

Antonio

Roaches

Business Partner

4/10

Poor

14 Dec 2025

Nandgopal

Smoking rooom allocated when I paid for non- smoking room

Leisure Self

6/10

Pleasant

13 Dec 2025

Amanda

Parking was fine and the heat and air was fine

Business_and_leisure

2/10

Poor

12 Dec 2025

Antonio

Room had roaches crawling and I had blow stain on my pillow.

2/10

Poor

12 Dec 2025

Araceli

There is roaches no towels and housekeeping came and woke me up at 930 i’m

6/10

Pleasant

09 Dec 2025

Murray T

Economic value - know what your paying and it’s a doable option

2/10

Poor

01 Dec 2025

elena

This property falls well below expectations. There were roaches in the room, and both the original non-smoking room and the replacement room had a strong smell of cigarette smoke. The floor eas filthy. I was scared to toych anything, the furniture, surfaces, ecrrything looked gross. Since it was late, I chose to stay, but the experience was extremely disappointing. The front desk staff was also noticeably unfriendly.

Friends_and_family Friends

10/10

Exceptional

30 Nov 2025

Kimberly

The staff is friendly and makes sure your stay is comfortable.

Friends_and_family Family

4/10

Poor

24 Nov 2025

Hillary

Roaches the floors nasty i had to sweep my floors towels so stained up couldnt tell if clean or dirty

Business

10/10

Exceptional

24 Nov 2025

Ryheem

Good place. Good people. Good time

Leisure

8/10

Excellent

24 Nov 2025

James

Customer service was really nice. They gave me a handicap access room like I asked perfect

Leisure Partner

6/10

Pleasant

22 Nov 2025

Anthony

Television, security, & outward appearance..

Business Self

4/10

Poor

21 Nov 2025

Ruth

The room was tiny but clean. The room smelled musty and like cigarette smoke. The shower had poor pressure and didn't drain for hours. The area is suspect at best. Amenities were lacking. Just 1 set of towels for 2 people, and same with shampoo and soap. There were also bugs. No cups or tissues and only 1 rolls of toilet paper.

Leisure Friends

2/10

Poor

17 Nov 2025

Lynne

The room was not even clean when I had to stay there

2/10

Poor

16 Nov 2025

Samantha

Dirty room

8/10

Excellent

15 Nov 2025

Anthony

Staff is nice

2/10

Poor

14 Nov 2025

Adam

Listen, if you are absolutely strapped for cash, this place is better than being on the street. But for all things holy, if you can afford to stay anywhere else, do it.

Place reeks of cigarettes and is quite literally as bad as it gets.

Leisure Partner

8/10

Excellent

14 Nov 2025

Preston

Room was pretty clean, only thing that I can't stand if for the lil things that didn't work like only 2 lights out of like 5/6 worked an when I asked for new bulbs they said maintence guys had to fix it when I offered to change bulb myself,

4/10

Poor

13 Nov 2025

Daryl

The room had a heave smoke smell. The bed was clean, the floors were dirty. The tv reception was terrible and glitchy. The outside was dirty and there was trash everywhere. The pool was neglected, green with alge and loaded with debris. Staff was very pleasant.

Business Self

6/10

Pleasant

10 Nov 2025

Christopher

Staff was good.. room decent

10/10

Exceptional

07 Nov 2025

Khrystyne

Yes

Business_and_leisure Family_with_children

2/10

Poor

07 Nov 2025

Nikolay

Room had holes in them. Everything felt sticky. People watching tv loud all thru night and walking around. A few wrecked cars parked was afraid my car might get messed with but wasn’t. Far parking

Leisure Self

2/10

Poor

03 Nov 2025

James

O need a first floor and I made

2/10

Poor

02 Nov 2025

James

Staff very unfriendly and not accommodating. I had reservations for a handicap accessible room when I got there did it not give it to me they gave me a room upstairs. I have a bad ankle.

Leisure Partner

2/10

Poor

02 Nov 2025

James

Staff is not supportive. Had reservations for handicap access. I got there to give me upstairs real hard on my ankle very ridiculous very unhappy.

Leisure Partner