Name: Best Western Charleston Inn
Address: 1540 Savannah Highway, Charleston, 29407, US

6/10

Pleasant

02 Aug 2026

Paul

They don’t make or take out garbage

4/10

Poor

01 Aug 2026

Steven

The tub has mold around it the carpet is filthy
The pool was closed with no explanation
Some of the staff were rude
They had stray cats running all over the place because the staff feeds them
All in all this place doesn’t deserve a rating higher than a 4

10/10

Exceptional

31 Jul 2026

Amy

The fact that I have a receipt that they took my money and they're saying they didn't really makes me mad and I'll never see that money again

4/10

Poor

31 Jul 2026

Jerry

The ac didnt work in our first room and second room the ac barely worked, there was paint missing on the walls and snot on the walls. Sheets were stained

8/10

Excellent

29 Jul 2026

Ron

After check-in I asked for a ground floor room as my wife has back problems and I was told there weren't any rooms available. The place was obviously not anywhere near fully booked. It looked like everyone was put on the second floor and there are no elevators. Other than that, the room was clean and appeared to be recently updated.

8/10

Excellent

26 Jul 2026

Patricia

Great location, and breakfast. The pool was closed, I was disappointed about that.

6/10

Pleasant

25 Jul 2026

Daniel

Parking

10/10

Exceptional

21 Jul 2026

Harry

Dated but clean and comfortable.

Self

6/10

Pleasant

20 Jul 2026

Kristina

I travel to Charleston regularly, and this is where I always stay. I love the pool area and having breakfast in the beautifully landscaped courtyard. I have to assume that the hotel is under new management, because the hotel seems to have gone down hill the last couple years. The last time I stayed, a young girl used her key card and walked into mine and my daughter's room- we were accidentally double booked! We had just checked in, so luckily no one was showering or anything, but that was big safety concern. This trip, the pool was temporarily closed. Someone broke one of the lights inside the pool, and they had to close it until someone could fix it. That's understandable as we were told it was hanging and wires were exposed, but by the looks of the branches and debris around the pool, it didn't look like the hotel was in a hurry to get it up and running. There was no notice online at the time I booked the room, nor were we offered any type of refund/upgrade.

Partner

4/10

Poor

20 Jul 2026

GUILLERMINA

My room smells bad, bugs around, the bathroom smells.
I don't like it

Self

2/10

Poor

19 Jul 2026

Joshua

There were roaches the staff did not care would not refund both nights we were supposed to stay there.

Partner

6/10

Pleasant

17 Jul 2026

Jennifer

It was ok

Partner

8/10

Excellent

13 Jul 2026

John

Clean room and friendly staff. Had a good breakfast.

Family_with_children

2/10

Poor

12 Jul 2026

kelly

This is the worst Best Western I've ever stayed. The property manager has given up. This place needs much care. Upon check in, there was a sign on the desk stating, the pool was closed and due to short staffing, housekeeping would not be provided and to come to the front desk for anything needed. The room was disgusting. The front door wasn't sealed well, therefore light came through the cracks. A build up of hair was wrapped around the bathtub drain. Mold throughout the bathroom. Stains and splash marks on wall beside toilet. The bathroom sink didn't work. There's a sink located beside the front door. So, yeah you use the bathroom then have to come out of the bathroom to wash your hands. The property is dirty and an overall mess. That front desk clerk was in a rush - there were no other guests around. She had to get back to her personal phone call. For almost 200 a night is a rip off.

Family

6/10

Pleasant

12 Jul 2026

Haley

Decent hotel

10/10

Exceptional

12 Jul 2026

Yolanda

👍

Family_with_children

2/10

Poor

12 Jul 2026

BELINDA

I supposed to have stayed three nights, but I stayed two nights because it had roaches in the hotel. The kicker was the second day I woke up and it was a roach in my cup so I left I would never stay there again..

Partner

2/10

Poor

10 Jul 2026

Brian

It sucked

Partner

2/10

Poor

09 Jul 2026

Daniel

Pool was closed, room was so messed up with shower tub that would not work or drain, shower curtain was so short that water ran onto floor, toilet would not flush. Bugs on walls. Front desk was nice and gave us different room. Homeless people living in their cars in the back parking lot.

After battling with Expedia the previous day over trying to cancel reservation because I accidentally entered wrong day, if Expedia gave a crap they would cut me half off $$ on Best Western, but I'm not holding my breath. Very disappointed and long time Expedia customer.

4/10

Poor

09 Jul 2026

Jessica

Booked a room with two queen beds
But when my family checked in they only had two full beds
Also they had a dog so that was also why this hotel was booked but was told they may
Not have a room for the dog

Friends_and_family Family

2/10

Poor

07 Jul 2026

Jacob

Room was disgusting. Strong urine odor and lots of flies. Pool was out of order as well as the phone to the front lobby. Hotels.com was very helpful getting a reimbursement for us as well as helping find better lodging. Would never recommend this property

Partner

4/10

Poor

07 Jul 2026

Quinlynn

Pool was shut down by environmental services. Manager won't get back to me. Plumbing issues. Beds uncomfortable. Breakfast was great though.

4/10

Poor

03 Jul 2026

Eva

Pool was closed, had two palmetto cockroaches. Bed was comfortable and clean sheets but bathroom was not clean and sink was clogged. Breakfast was ok.

Family_with_children

8/10

Excellent

03 Jul 2026

Tammy

Our stay here was an okay experience. Staff were friendly and accommodating. Hotel room doors open to the parking lot - convenient for unloading. While driving through the parking lot (at night) searching for our room, there were 4 or 5 persons near the hotel, in a parking lot, who didn't seem to be there for any purpose. That caused me to be a little extra cautious. We didn't have any safety concerns or issues. Rooms furnishings were in good shape. My husband noted that the carpet was somewhat dirty, but not torn up. The plumbing in the bathtub/ shower was in need of maintenence as water was at a continuous stream. Unfortunately, we ran out of time to mention this to the property manager. This may not be part of your experience here. (Manager: Please call your plumber for room 103!)

Partner

8/10

Excellent

03 Jul 2026

Jason

Good location nice staff good hotel

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

Margarita

Reception and check in was the best of all the experience in the hotel. Pool didn’t work. Breakfast was poor. The entire place looked shady, maybe be because we arrived late at night. We checked out next morning as soon as possible.

Friends

6/10

Pleasant

02 Jul 2026

Guy

Staff were not pleasant to deal with. From checking in they seemed triggered and ready to argue. Breakfast, we got our food sat down and promptly at 9:30 she turned off the tv we were watching, locked the door, and started cleaning up. It was like get out, now.
Room had carpet but smelled like dogs. Drapes were stained and looked old and terrible.

Partner

6/10

Pleasant

02 Jul 2026

Brenda

We were disappointed to arrive and find out the pool was closed. Ladies at the front desk were very nice. Breakfast was ok. The location was not the most convenient and seemed a little unsafe.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Jose Alberto

Clean room, friendly staff and great breakfast.

Family_with_children

8/10

Excellent

01 Jul 2026

Mark

We stayed one night in the King Suite while in town for a show at The Refinery. The room was spotless, spacious, and the bed was incredibly comfortable. The walls seemed well insulated because we never heard neighbors or outside noise. We slept in (convenient 11:00 AM check-out) and missed breakfast, and with such a short stay we didn't get a chance to use any of the amenities. We'd definitely stay here again. It's also a great location if you're planning to explore both Charleston's historic district and Folly Beach.

Partner

6/10

Pleasant

01 Jul 2026

Hannah

The pool area was dirty and the water needed skimming. Old socks and flip-flops were lying around. (How does it not occur to one that they are walking back to their room with bare feet?) The refrigerator on my room had a displaced seal that prevented it from closing. I rented three rooms for a wedding party and not one had a working iron, so I had to exchange one at the front desk for one that worked for a couple minutes. There were not enough key cards available for everyone in the party. For some reason, the shower curtain rod was outside the perimeter of the tub, and the curtain too short to reach. But there were bath mats for the inevitable flooding.

That said, the A/C meant business and the bed was comfortable and appeared clean. USB outlets were provided at the bedside and actually worked. The pool actualy has a 10' section! The staff seemed nice.

Breakfast was the typical US Foods, frozen, heat-em-up fare.

Friends_and_family Family

4/10

Poor

01 Jul 2026

Beverly

The hotel had no housekeeping staff and the pool was not open. There was no ice machine working. The area around the back of the hotel was trashy. The one saving grace was the lady working at the check in desk who was very helpful. I would definitely not recommend this hotel.

6/10

Pleasant

30 Jun 2026

Natasha

Very basic compared to
Other best western hotels I stayed and disappointing breakfast very low quality. Pool was closed and no room service.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Christopher

Loved this place and the staff and the trip in general, will stay again

Family_with_children

4/10

Poor

29 Jun 2026

Damasia

The room was not cleaned at all. I had to use Lysol wipes to clean the toilet, bathtub, fridge, and microwave. The toilet seat was also loose, and I had to tighten it myself. The front desk rep said that the property has trouble keeping staff, and the cleaning staff also does the breakfast in the morning. The breakfast was poor- not much to choose from, and the cold options (milk, yogurt etc) were not stocked. There are no elevators, and the pool was not in operation. There was no daily housekeeping due to staffing issues. The room also had insects and stray cats outside of the rooms. I asked the morning front desk staff if I could check out early and stay just 2 nights instead of 3, and he said that I had to contact hotels.com and he could not check me out early. I had to insist on getting a receipt showing that I checked out and returned the room keys 24 hours early. He finally gave me the receipt, which showed the 2 nights after first refusing to check me out of my room.

Friends_and_family Family

2/10

Poor

29 Jun 2026

Crystal

I cancelled my stay at this property, the gentleman who checked me in was extremely rude, when I went into my room it smelled horrible and the cocking in the bathtub had mold around it. The pool was out of service.

I knew my daughter would not feel safe staying there as it is set up motel style where all the room doors are outside.

I would not recommend this hotel to anyone.

Friends_and_family Friends

4/10

Poor

27 Jun 2026

Melissa

Bed sheets were not cleaned. Fan in bathroom was covered in dust. Shower had mold. The thermostat is not accurate. Door frame was not sealed around the exterior door. Pool was not working.

Friends_and_family Family

2/10

Poor

27 Jun 2026

Liz

Dirty, smelly rooms. Don’t do it sorry for this comment but it was bad

Partner

6/10

Pleasant

27 Jun 2026

pedro

This hotel is a rundown property that needs to be refurbished. Although is old, it could be more clean and better taken care of.

Family

6/10

Pleasant

27 Jun 2026

Emma

booked there for the price. However, sinks did not drain properly and there was a roach found in the bathroom. You get what you pay for

Family_with_children

6/10

Pleasant

26 Jun 2026

Heather

Room was clean but the AC barely worked. The pool was closed. Staff was friendly.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Samuel

Fun!

Family

8/10

Excellent

22 Jun 2026

Guy

The good: The staff was excellent, the breakfast was good. The property is beautifully landscaped. The beds are comfortable.

The bad: The safe deposit box did not work. The pool was closed. We had to go to the front desk to get towels each day.

Overall, we were happy with the property and we enjoyed our stay.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Marsha

Breakfast was great. Room was ok had a drippy shower which was constant and we had to listen to it . We did report it to the front staff to get it fixed. Thanks

Partner

4/10

Poor

19 Jun 2026

Edward

Lots of roaches and palmetto bugs, both dead and alive on the property. I almost checked out right away, but the room was clean.

Family_with_children

2/10

Poor

17 Jun 2026

Katlin

The lady when we checked in was great. Later that evening we found that our room was infested in American cockroaches. They were in the curtains, and on the wall. When we let the front desk know, there was no apology. This left us with no hotel. There was no vacancy at other hotels for miles. Turned our trip into an absolute nightmare.

Partner

6/10

Pleasant

15 Jun 2026

James

I booked to stay an extra night, but I had to leave because of a family emergency. That was on May 24th and I emailed and called numerous times and no response plus no refund of my money and it’s June 15th. Not nice

Family

4/10

Poor

14 Jun 2026

Thomas

When I check in on Thursday, there was a sign saying that there would be no housekeeping services for the next few days. By the time I left on Sunday, the one trash can in the room was overflowing.

The property needs an overhaul. There were years of wear in the tub/shower, the carpets, the chairs, etc.

Self

10/10

Exceptional

12 Jun 2026

Victor

The room was clean and staff was friendly

8/10

Excellent

11 Jun 2026

Angelic

The lady at the desk was a little bit difficult. But she worked with the lady at Expedia to get my refund taken care of. I wasn’t able to use tap-to-pay for a deposit which was an issue for me.

Family_with_children

6/10

Pleasant

09 Jun 2026

James

Bathtub was either rusted or mildewed around tub. Roach ran across bathroom floor while sI was using toilet.

Family

10/10

Exceptional

08 Jun 2026

David

Our room had two comfortable twin beds and an excellent coffee service.

Family

2/10

Poor

07 Jun 2026

Pattie

I am a BW Rewards Member & have stayed at many of BW hotels for years, however this has to be one of the MOST DISGUSTING BW Locations to date. We checked in 5/28/26. Upon arrival we noticed The room had Sewer Flies & Knats actively flying around. Notified the front desk & they offered to put us in another room. Upon walking into the 2nd room there was a dead roach on the desk & 2 others that scurried plus many Sewer Flies actively flying up where the ceiling meets the wall. I took a few pics, but unable to capture the scurrying bugs . It was very late so Went back to original room to find small roaches climbing the wall near the shower & 1 that scurried across the bathroom counter.
Even though it was 11:00 pm, We QUICKLY packed our things & found another Hotel! The hotel is dark, Dreary, run down is NOTHING like the pics. The staff was very nice & attempted to find another room, however after a few rooms with the same bug /roach situation & there is nothing the front desk staff can do about that!!
That has to come from Gerald Simmons the property manager!! Sleeping with Roaches & sewer bugs is NOT ACCEPTABLE on ANY level.

The process of contacting the Hotel management /Hotels.com was also horrible. Hotels.com stating the BW had denied a refund, & the Hotel Staff claiming Hotels.com never even attempted to reach out to them. It took hours & hours of continual effort to get a partial refund & now have to fight for a full refund.
Very sad situation.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Ben

Nothing great. Nothing bad. Solid option for the price. Convenient location. The property, curtains, etc are dated, but it was overall clean and safe. The pool was nice. The breakfast was solid for a complimentary option. It would be nice if there was a bottle filling station and a fitness room.

Family

8/10

Excellent

07 Jun 2026

Sixuan

breakfast is good

Friends

8/10

Excellent

07 Jun 2026

Mecca

Pool is great. Place is safe. Rooms are a good size.

10/10

Exceptional

04 Jun 2026

Nancy

It was very easy to check in and the staff was really friendly.
The room was very clean and the beds were comfortable. The breakfast was good and great to grab something on the go.

Partner

6/10

Pleasant

04 Jun 2026

Robert

Excellent location

Partner

10/10

Exceptional

01 Jun 2026

Cayetano

Love it

Family

8/10

Excellent

28 May 2026

Mark

We stayed 2 nights to visit Charleston. The room was dated but clean. Bed was comfortable. We did love the swimming pool!

Partner

10/10

Exceptional

24 May 2026

Amy

We only stayed for one night, but the room was nice and comfy. We had a pool view, which was nice to look at. Overall, we enjoyed out stay and would stay there again!

Friends_and_family Family

8/10

Excellent

24 May 2026

Kody

Only staff I saw was the pool/landscape staff witch was helpful. The room was pretty clean no issues there. The air conditioner was non effective to cool the room and the toilet float would get stuck open and run till you caught it. The breakfast was very good and perfectly accommodating. The pool was very nice and spacious with good seating. The grounds where dirty with trash and other things everywhere and the bushes along with other plants around the grounds where not kept up. All together a good experience. Thank you

Partner

2/10

Poor

23 May 2026

Jason

Upon arrival discovered that the room wasn't clean. The first night, the AC went out. While it was eventually repaired, gnats were crawling in through the vents. At breakfast the next day, one of the other guests asked me to look at his bowl, which was also full of gnats.

The bathroom was so filthy I decided not to take a shower in the hotel. Additionally, there was a hole in the sink from where it had been cracked and damaged. I will be avoiding this hotel at all cost in the future.

Self

10/10

Exceptional

22 May 2026

Karina

Room is a little outdated but was clean and comfortable. I am not a big fan of old carpets. The pool looked nice and clean. Breakfast was very good. Property well maintained. I didn't like the laundry area: outside and no place to seat.

Partner

2/10

Poor

18 May 2026

Analee

I went to breakfast and grabbed some dry cereal I could just have while I was working and found 3 ants in my cereal!! Also, had a cockroach in my room the morning I left and saw one earlier in the parking lot outside the rooms. I told the staff and they said they would note the file and ask a manager for some sort of refund but they could only leave a note. Sadly, I don’t recommend.

Self

10/10

Exceptional

18 May 2026

Larry

My second time staying it was, it's good.The first time. Nice place , and not far from folly beach.

Self

6/10

Pleasant

15 May 2026

Sahar

Overall, not bad. Location was ok, breakfast was fine. It was relatively clean. I expected better value for money though. I think that Best Western should renovate the rooms in this location.

Partner

10/10

Exceptional

09 May 2026

Sonyza

The vreakfast

6/10

Pleasant

02 May 2026

Amir

If you not a big breakfast eater that will be good for you
Room it okay they clean it everyday
Stuff are very helpful
Parking lot huge
Very close to everything

Self

4/10

Poor

01 May 2026

David

The bathroom was dirty and the shower leaked onto the floor. The highway leading to this place was very busy making getting in and out difficult

Partner

10/10

Exceptional

01 May 2026

Verified traveler

I forgot her name but the lady who checked us in was very friendly and very helpful.

Pet

6/10

Pleasant

29 Apr 2026

Gerri

The woman doing the front desk check in was like a drill sergeant. There was no smile - no greeting. She was adamant I list my license plate number eventhough I had the make and color and the state of my license plate. I have never had any front desk person be that demanding. But the worst part of our stay was that the shower curtain was comically short which meant absolutely all the water leaked easily onto the floor. You think they could figure that one out. The room was clean - which was good, but it was the bare minimum for our stay.

Partner

10/10

Exceptional

29 Apr 2026

Mark

Very clean extra large room King Bed and sleeper sofa great location

Self

8/10

Excellent

29 Apr 2026

Sailon

The best part of this property is the pool. The room was outdated but clean. Had some issues with a short shower curtain. I had to extend it with the provided coat hangers to keep from flooding the bathroom floor. There are some decent restaurants within walking distance.

Family

8/10

Excellent

27 Apr 2026

kathleen

Breakfast was great. Coffee delicious. Very comfortable bed.
Staff could use some training on friendliness. The lady who was there at arrival was nice.

4/10

Poor

26 Apr 2026

Tamie

Absolute garbage. It is NOTHING like the pictures on their website and is a total bait and switch hotel. Front door lock was held on by a single screw so we blocked the door with a chair since the lock didn't seem effective. Couldn't use the blow dryer in the bathroom b/c the handle was sticky with something. The list goes on. I'd have understood if not for the fact that the pictures online are completely deceptive. Our room looked nothing at all like the pictures. Very, very disappointed and I feel very taken.

Family

4/10

Poor

19 Apr 2026

Emmett

Breakfast was ok, not much to choose from.
I did find a roach in my room.
Room was decently clean boogers on the walls.
Staff was strange somewhat pleasant.
Brought my pup, didn't know about the pup fee of $70
Not worth the price at all.

Business Partner

6/10

Pleasant

19 Apr 2026

Deborah

Took 4 times into office to get our room, and had to wait in line each time. Due to room not being ready, ect. Rug in room felt damp, was dirty.

Partner

4/10

Poor

17 Apr 2026

Jonathan

Old property. Poorly maintained. Otherwise clean. Nice staff.

4/10

Poor

16 Apr 2026

Kinsey

We have stayed at this Best Western location many times over the last 5 or 6 years, but this was our worst experience. The rooms were mostly clean. The breakfast was mostly fine. The staff was mostly friendly. The pool was not clean - as in, we couldn't swim in it - and we came during spring break. My biggest issue was with the person at the front desk when we checked in. He was friendly and professional initially. But his response when I asked

4/10

Poor

14 Apr 2026

Richard

Disappointed with this BW. Stayed at many over the years and this one was not up to par.

Linens and drapes very old and need replacing. I usually stay at BW for their breakfast, and I would give this one a 2 rating, all others 5.

They charge an additional $25 if you stay from 11-12, no grace period. We left before 11, but that apparently is their policy.

I never give bad reviews, but this one I’m sorry to do one, as I believe the management needs to know.

Friends_and_family Family

2/10

Poor

14 Apr 2026

Kevin

We arrived and they told us there were no rooms for us. I need a refund from you. They canceled out the money that they’re supposed to be collecting from you.

10/10

Exceptional

14 Apr 2026

Pamela

The bedding had a very small but obvious blood stain on it, and we found a used sock on the floor. Problem was, it was not our sock.

Friends

8/10

Excellent

10 Apr 2026

tracy

Staff was very friendly and helpful

Friends

8/10

Excellent

08 Apr 2026

Kristine

Older property but very close to Charleston and beach towns.

Partner

6/10

Pleasant

07 Apr 2026

Brian

This property is way overpriced for the condition. The hotel is old and the bathroom had dirt around the edge of everything. The walls were patched and the vanity light was hung crooked to try to cover it, repairs were done cheaply. What you would expect in an old motel but not $175 per night. The staff on the other hand, was super nice and helpful and friendly. The lady in reception and the maintenance man, were immediately helpful when our room key stopped working. Breakfast was good too and that facility was super bright and clean. Would stay here again being pet friendly and the room itself and bed were clean just old but it probably should be closer to $120 per night.

Friends_and_family Family

8/10

Excellent

04 Apr 2026

Lee

Clean room

Family

8/10

Excellent

30 Mar 2026

Matthew

Felt safe and very quiet.

Self

10/10

Exceptional

25 Mar 2026

Ammar

I stayed at the property one day it was very clean and cozy

8/10

Excellent

24 Mar 2026

Taylor

Loved the free breakfast, wish the pool was open!

Family

4/10

Poor

24 Mar 2026

Alfred

Check in was supposed to be 3 pm. Waited until 330 pm since no rooms were available. Room was clean but musty from moldy bathroom grout. Outside ( stairs specifically stairs) rusty and un maintained.

Friends

6/10

Pleasant

24 Mar 2026

Elizabeth

The bathtub didn't drain while taking a shower. Room service was good, AC worked and Location is nice though.

Partner

4/10

Poor

24 Mar 2026

Ed

Entered the room & started squashing critters. Mod, stated they are “Water Bugs”, not harmful! Started talking about sand fleas! No offer to move us. Hardly any water pressure.

Family

6/10

Pleasant

23 Mar 2026

Kendra

Limited options for breakfast. Yogurt machine didn’t work. There wasn’t even oatmeal.
The building I was in ice machine didn’t work. Didn’t try to find a working one.
Overall clean and I felt safe as a female traveling alone.

Self

4/10

Poor

22 Mar 2026

Brooke

Our room was falling apart. Sinks not working. Shower curtain too short so water everywhere. Cracks and mold. So disappointing.

Friends_and_family Friends

2/10

Poor

20 Mar 2026

Stephanie

The pictures made this property look impeccable, and not look at all like a motel. Kudos on the marketing! We stayed in room 238 in March of 2026 the weather was cool, and upon entering the room it smelled very musty. We inspected the thoroughly to see if we could possibly located the smell. We turned on the air conditioner and that was not the problem. (Side note: this air conditioner wall unit had a lot of drywall damage under the unit and the trim that was around the unit was gone.) We check each of the queen size beds for bed bugs as we felt it may be a culprit for these. The beds didn’t have bed bugs, but the bed I slept in had a ton of short, corse hairs that look a lot like pubic hair. It wasn’t just a few either. There were over 50 of them, I counted. Ick! The shower was were we found the musty smell as there was black mold on the caulk around the tub. The curtain on the shower didn’t even fit inside of the tub, so when we took a shower the water was all over the floor. We had to use half of our towels on the floor alone just so we wouldn’t slip when we got out of the shower. The mini fridge was set on the coldest setting, but it never got cold. Their were two sinks in this room one inside the bathroom and the other located outside. This was great for having two people get ready. When we turned the hot water knob to the on position on the sink located outside of the bathroom no water came out. The best thing about this visit were the kind ladies at the front desk.

Family_with_children

10/10

Exceptional

19 Mar 2026

Lashaun

Very clean, staff was very helpful and breakfast was good

10/10

Exceptional

17 Mar 2026

Karen

The room was really clean and comfortable. The breakfast was good. Located near the airport.

Friends

2/10

Poor

14 Mar 2026

Elisia

Online it says “cats and dog allowed.” My partner and I drove 8 hours to have a weekend in Charleston, and when I went to check in and mentioned having a cat, the front desk woman immediately shook her head and said “no ma’am, no cats.” Despite point out that I booked this place specifically for this reason, she said the owner of this particular location does not allow cats. The website needs to be updated ASAP - my partner and I were scrambling to find a last minute place with a reasonable price because of this!

6/10

Pleasant

08 Mar 2026

David

Property was pretty run down and not detailed clean. The breakfast area is not very well maintained. Filthy windows and cream packets on the floor between the windows on the floor. It appears surface level clean but not ever deep cleaned after so many people have been through there. The beds were not queen as advertised and sheets were stained and dirty.

Family