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Sleep Inn Charleston - West Ashley

Charleston - SC · United States

1524 Savannah Hwy, US 17 SView location

7.4/10Very good1,003 Reviews
Cleanliness7.4/107.4
Service8.0/108.0
Comfort8.2/108.2
Condition7.2/107.2
Amenities6.8/106.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sleep Inn Charleston - West Ashley

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. The newly-renovated Sleep Inn Charleston - West Ashley hotel in Charleston, SC will give you a simply stylish experience.

We are close to attractions like the Charleston International Airport, North Charleston Coliseum and Performing Arts Center, Citadel Mall and the College of Charleston. Enjoy free breakfast, free WiFi, an outdoor pool and a free weekday newspaper.

Your guest room offers warm, modern designs, and includes a flat-screen TV, refrigerator, microwave, coffee maker, desk, hair dryer and more. We also offer membership to the Choice Privileges Program, which gives members the opportunity to earn valuable rewards points toward airline miles, gift cards and free hotel room nights.

Read more about this hotelShow less

With a stay at Sleep Inn Charleston - West Ashley, you'll be centrally located in Charleston, within a 10-minute drive of Medical University of South Carolina and College of Charleston. This hotel is 5.3 mi (8.6 km) from Charleston City Market and 4.7 mi (7.5 km) from Charleston Music Hall.

Make yourself at home in one of the 74 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Destination fee: USD 2.28 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May to September.
    • Up to 3 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
    • Safety features at this property include a carbon monoxide detector and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 30.00 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Citadel Mall 3.3 km / 2 mi
West Ashley Greenway 3.4 km / 2.1 mi
Harborage at Ashley Marina 5.4 km / 3.4 mi
Ralph H. Johnson VA Medical Center 5.7 km / 3.6 mi
Charles Towne Landing State Historic Site 5.7 km / 3.6 mi
Charleston City Marina 5.9 km / 3.7 mi
Historic Rice Mill 6 km / 3.7 mi
Joseph P. Riley, Jr. Park 6.1 km / 3.8 mi
Brittlebank Park 6.2 km / 3.8 mi
Bon Secours St. Francis Hospital 6.2 km / 3.9 mi
Medical University of South Carolina 6.6 km / 4.1 mi
Roper Hospital 6.8 km / 4.2 mi
Upper King Design District 7.1 km / 4.4 mi
College of Charleston 7.1 km / 4.4 mi
American Theater 7.3 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Small pets allowed (under 5 kg)
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safe
  • Lift access
  • Shop
Show 17 more facilities & services
  • GardenExtra charge
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Restaurant
  • Smoking areaExtra charge
  • Business centre
  • Game roomExtra charge
  • Breakfast
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Fitness
  • Golf
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Sleep Inn Charleston - West Ashley

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 5 m²DBL.H6-4
    DOUBLE AccessiblePhoto unavailable3 photos

    Sleep Inn Charleston - West Ashley

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-4

    Room amenities

    • Tea and coffee making facilities
    • Fridge
    • Cable TV
    • Satellite TV
    • Desk
    • Wake-up service
    • Wheelchair-accessible
    • Safe
    • Hairdryer
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Sleep Inn Charleston - West Ashley

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 5 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable5 photos

    Sleep Inn Charleston - West Ashley

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Microwave
    • Fridge
    • Cable TV
    • Wake-up service
    • Tea and coffee making facilities
    • Safe
    • Desk
    • Hairdryer
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible-Queen Size BedDouble or Twin • Accessible-Queen Size BedDBT.H6-QN

    Photos are not available for this room type.

    Sleep Inn Charleston - West Ashley

    Double or Twin Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 5 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable5 photos

    Sleep Inn Charleston - West Ashley

    DOUBLE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Cable TV
    • Hairdryer
    • Satellite TV
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Wake-up service
    • Desk
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Sleep Inn Charleston - West Ashley

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Sleep Inn Charleston - West Ashley

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Sleep Inn Charleston - West Ashley

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Sleep Inn Charleston - West Ashley

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 5 m²DBL.H6-3
    DOUBLE AccessiblePhoto unavailable3 photos

    Sleep Inn Charleston - West Ashley

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Room amenities

    • Wheelchair-accessible
    • Safe
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Hairdryer
    • Satellite TV
    • Cable TV
    • Desk
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Sleep Inn Charleston - West Ashley

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sleep Inn Charleston - West Ashley

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    Sleep Inn Charleston - West Ashley

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Sleep Inn Charleston - West Ashley

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sleep Inn Charleston - West Ashley

7.4
Very good
1,003 Reviews
Cleanliness
7.4 /10
Service
8.0 /10
Comfort
8.2 /10
Condition
7.2 /10
Amenities
6.8 /10
100 reviews shown
4/10
Poor
03 Aug 2026
Therese
Picked for the pool. There was no pool, been out of service for years. Spent hours on the phone with expedia to switch to another hotel.
4/10
Poor
28 Jul 2026
Stephanie
This property was a mess. No A/C in the lobby, check-in area, breakfast room, elevators. Giant trash cans were catching water from the ceiling, which was sagging, and they had towels down all over the floor. Pool out of order, business center out of order (mostly because someone's kid who came to work with their parent was in there, hanging out.) There is also a return vent near the back entrance where parking is and it was full of dust and black mold. The entire place smelled like people smoked in there for 25 years and just the last few have been smoke-free. Not pleasant but I am sure this also had to do with the A/C outage. The room wasn't that bad...comfortable bed, basic but clean. However, when I tried to adjust shower head it came off in my hand and I wasn't able to get it back on. Also, sink was backing up just trying to wash hands or brush teeth.
4/10
Poor
25 Jul 2026
Rebecca
When we checked in we learned the pool was unavailable and were a little disappointed. Our room had strand stains in the shower and on the walls and beds had something along the sides on the bed skirts. Maybe from kids dirty shoes? We asked for a different room and there was nothing available. We contacted Expedia the next morning and they found us a nearby hotel to switch to and were amazing. I think the hotel is going through a change of management or remodel so hopefully it will improve.
10/10
Exceptional
24 Jul 2026
Jody
Nice place. More parking in back. Has plenty of hot water. Would stay again.
2/10
Poor
22 Jul 2026
Cayleigh
Roaches lots of roaches. I felt bad for the front desk guy but im not to sure how this place was so busy. There was legit roaches everywhere
8/10
Excellent
21 Jul 2026
Richard
Lobby and breakfast area was hot , no A/C was working. Pool was closed. Air conditioning vents through building was dirty. Glass shower door hinge was half hang off wall from screws pulling out of mount. Tv remote had dead battery. Mini fridge would very cool bottle water over night , the control knob was broken off.
Self
4/10
Poor
19 Jul 2026
Karla
The staff was excellent, They were very helpful, pleasant and very friendly. They pool was shut down the 3 nights of my stay and temps of 94-95degree and the heat index of up to 106 . And it was very hot in the lobby, mattress pad and the mattress were stained
2/10
Poor
18 Jul 2026
Jacqueline
This hotel is a terrible. The pool was closed and there was no AC in the common areas of the hotel (Lobby and hallways etc.). The AC in my room could not keep the room cool. The room was not clean.
I will say that the staff was friendly even though they were working without air conditioning.
Self
6/10
Pleasant
18 Jul 2026
Benjamin
Between the hours of 7am and 10:30am housekeeping knocked on my door five different times. On the fourth knock I finally opened the door and asked what they needed and I was asked when I was going to be checking out. I told her I am checking out at 11am, which is checkout time. At 10:30 am they came back and knocked again and once again asked when I was leaving. So I just grabbed my stuff and left. I payed almost $200 to stay there and that was the last thing I expected to happen. Funny thing about it is that I didn't hear them doing that to anyone else but me. It's really something I can look past but if I can help it, Sleep Inn is at the bottom of the last resort list.
4/10
Poor
16 Jul 2026
Amanda
Staff was nice no air in the lobby, pool out of service our room smelled like musty socks and the carpet was sticky. This used to be decent place but not anymore
Partner
10/10
Exceptional
12 Jul 2026
Zain
The front desk lady is amazing and so helpful
6/10
Pleasant
12 Jul 2026
Tiffany
When we arrived, the air conditioning in the lobby was not working, and it was extremely hot. The front desk employee had a fan blowing directly on her, which made it obvious the issue had been ongoing. There was also a sign stating that housekeeping services were unavailable and that guests would need to come to the front desk for clean towels if needed. Another sign indicated that the pool was out of service.

Unfortunately, the overall cleanliness of the property was disappointing. The elevator was dirty, and the hallways leading to our room looked like they hadn’t been vacuumed in quite some time. Thankfully, the room itself was much better than the common areas. It was reasonably clean, and the beds were comfortable.

For the price, the room itself was a good value, but the hotel as a whole appears to be in need of maintenance and better upkeep. The staff also came across as unfriendly, which did not make for a welcoming experience.
Partner
4/10
Poor
09 Jul 2026
Jeff Lowry
It’s old and dirty
Self
6/10
Pleasant
08 Jul 2026
Judy
Overall the hotel is clean and comfortable. A good location. We were not aware that the pool was not available and that would’ve made a difference in our reservation. Didn’t sound like would be fixed anytime soon. No air conditioning in lobby or breakfast room the 2 days we were there. Temps were in the 80’s to upper 90’s outside.
Friends_and_family Family
8/10
Excellent
06 Jul 2026
Carla
Room was clean. AC was not working in the lobby or breakfast dining area so that was a place to avoid.
The carpet in the hallways needed some extra TLC.
For the price it was all in all a decent stay.
Partner
2/10
Poor
05 Jul 2026
Fardad
The pool was out of service. The ice machine on main floor was broken. There was a sign on front desk indicating there was no home service. Terrible stay!
Friends
2/10
Poor
04 Jul 2026
Aisha
Bathroom was so dirty there was cockroaches. Also there was no trash can in the bathroom and the whole room smells so bad. Ceilings had a leakage. Bedsheet had a period stain, it was a terrible experience.
8/10
Excellent
01 Jul 2026
Melissa
The hotel was convenient to surrounding attractions. It was clean and nice. Emani the front desk representative was very nice and helpful!
Friends_and_family Family
2/10
Poor
29 Jun 2026
Ronda
I am really trying to look for a positive, but I also want to be honest. The hotel is not clean or maintained but worse than that...the staff does not care. I can understand that you might be short staffed when it comes to housekeepers but there is no excuse that there are no wash clothes or hand towels at 11:00 am, especially when there are two capable front desk workers doing basically nothing...well they were chatting with another worker on end. Lots of no work happening! Could not quietly use the business center because someone had brought their child to work and had them posted up in the business center all three days. Pool was not open but no notification of that when I booked. The place smells, it is dirty and the staff is lazy and less than pleasant. Do yourself a favor and book somewhere else. NOT WORTH THE PRICE!!
Family_with_children
2/10
Poor
28 Jun 2026
Brandon
Stained mattress, broken fixtures, holes in the walls, scalding-only shower, AC that didn’t work, 80% of outlets dead. And a posted sign warning guests there’d be zero housekeeping during their stay due to staffing issues. Not a surprise — a sign.
This place is actively crumbling. Avoid.
Partner
4/10
Poor
27 Jun 2026
Savannah
The pool was closed our entire stay. We were first told because the PH was off, then it was due to a missing part. A mattress was stained in our room, and an insect fell out of the ice machine. Due to short staffing, we were told to ask the front desk for anything needed that room service would not be coming through daily.
Family_with_children
2/10
Poor
27 Jun 2026
Wayne
Pulled sheets back before going to bed. There was public hair in the sheets. It was clear the sheets had not been changed prior to our arrival. We went down to the front desk and they could not have cared less. They gave us fresh sheets and told us to change them out ourselves. One of the worst hotel experiences I’ve ever had.
Partner
6/10
Pleasant
23 Jun 2026
Michael
Shortage of staff evident. Pool closed for cleaning. Average breakfast offerings.
Family
6/10
Pleasant
22 Jun 2026
Anna
Hair left in the shower, several other things not clean, good portioned blood stained mattress rm 305.
8/10
Excellent
19 Jun 2026
Federico
I have stayed at this hotel about 5 times. It could be updated and the breakfast is adequate. I must say that the rooms I have stayed are extremely quiet, very comfortable and very clean. No complaints. The location works perfectly for our situation and considering the price it is an excellent value. Would definitely stay there again.
Self
6/10
Pleasant
19 Jun 2026
Chrisanta
Staff was amazing very pleasant and helpful. The smell of the rooms were horrible. It smelled of wet meldew no mater what we did could not get rid of the smell. Furniture was dirty and bedding smell horribly of meldew. But over all stay was great
Family_with_children
10/10
Exceptional
18 Jun 2026
GOKHAN
Good
6/10
Pleasant
17 Jun 2026
Ted
Will not be staying there again any time soon! It was an ok facility… kept the rain off my head and that’s about it!
Partner
10/10
Exceptional
17 Jun 2026
Maria
Clean, comfortable, quiet
Family
6/10
Pleasant
15 Jun 2026
Jeffrey
Our room smelled like smoke and the ceiling fan and ceiling was full of dust. The beds seemed fine. The whole hotel needs an update. Maybe thats in the works not too sure. The pool was nice and the breakfast was breakfast. The staff were fine and helpful. Its not a 200 dollar room more like 78.95. Good luck
Friends_and_family Family
2/10
Poor
13 Jun 2026
Gloria
I was very disappointed with my stay. The bed sheets smelled strongly of urine, and my room was only cleaned once during my entire stay. There was also a heavy cigarette odor throughout the property, making it unpleasant for families.

The carpet in the room was extremely dirty so much so that I did not feel comfortable letting my one-year-old walk on it. Overall, the cleanliness and condition of the hotel did not meet expectations, and I would not recommend it for families with young children. The only good thing was it was close to the places we traveled to in Charleston.
Family_with_children
2/10
Poor
09 Jun 2026
Stephen
I have no idea how this place has the rating it does. The fountain out front has small trees growing in the top of it. The elevator button is falling in, the place is absolutely dirty throughout. The hallways look like a war zone. The head board in my room was falling off the wall. There was a large hole in the wall behind the door. The light switch in the bathroom was hanging out and the AC sounded like it was on its last leg. The staff were leaned back in an office chair asleep on multiple occasions when I came and went. The door near the parking lot was propped open by the floor Matt of a car or a stick because the card reader didn’t work. The sheets were so worn that they were fuzzy. The lamps were rusted too. This is part of the Choice Hotel brand and if I were you I would make another choice in places to stay!
Self
10/10
Exceptional
08 Jun 2026
Samantha
Breakfast was good pool was nice
Friends_and_family Family
2/10
Poor
07 Jun 2026
Nikita
The rooms smelled like mold they over charged my account and had to refund the money which takes days to reverse the doors don't close properly and the staff was overall unfriendly
Friends
4/10
Poor
03 Jun 2026
Amanda
Upon arrival we waited over 5 minutes just to see someone to check us in. There was not even an employee in the building! I called the hotel as I stood in the lobby and the phone rang and rang. Finally an employee came in. She had been outside getting fresh air because the ac was not working in the lobby. I was assured that my room ac would work, and it did, but there were other issues relating to the room. There was mold on the bathroom ceiling in several places as well as small roaches. I would NOT stay here again.
Family
10/10
Exceptional
31 May 2026
James
Everything was great!!!!
Partner
8/10
Excellent
31 May 2026
Pamela
The beds were so comfortable that it was easy to overlook some things. I think I was placed in a room that hadn't been renovated yet? The light fixture was rusty and the lampshade was stained. The location is good the pool looked nice. It was quiet. I didn't hear anyone next to me. Plenty of places to eat and an easy drive to downtown Charleston.
Self
6/10
Pleasant
29 May 2026
Amy
It was okay. Better than others. Was convenient to a lot of restaurants.
6/10
Pleasant
22 May 2026
Felicia
Musty smelling room, most plug-ins didn't work, stained carpets hotel needs renovated, the parking lot could use some better lighting as well, the staff was friendly and helpful
Friends_and_family Family
6/10
Pleasant
18 May 2026
Alicia
The hotel itself was nice enough, but we complained to the front desk that housekeeping never came during our stay and they informed us it was by request only. So we requested housekeeping come by and they still never did. Other than that it was alright, and it was very quiet. Breakfast was nice.
Friends
2/10
Poor
18 May 2026
David
Both Ice machines were broken. Pool was green and filter was not on. Could not swim. Coffee pot in room was broken, did not work. Toilet broke, would not flush. I temporarily fixed it. I didn't even attempt to have breakfast in the morning.

Place is run down, and owners are not spending any money on upkeep. I would not recommend this place to anyone.
Partner
2/10
Poor
13 May 2026
alan
Double billedvme for room
6/10
Pleasant
12 May 2026
Chastity
The breakfast all had a sour taste to it. Even the waffles.
Family_with_children
6/10
Pleasant
09 May 2026
Liliana
Breakfast was okay but could be better.
Friends
4/10
Poor
08 May 2026
Cindy
Breakfast was great. It was also very pet friendly.
Family_with_children
6/10
Pleasant
07 May 2026
Verified traveler
The housekeeping staff in the kitchen staff are awesome! Some of the front desk were very helpful.
They didn't have a pool and they didn't have a laundry. One had to go next door to a different hotel.
I should have just booked there.
Washer and dryer took quarters only. No change held in either hotel. No change machine. The business office had a computer that you needed a password and there was none available.
One of the exit doors was broken and it had to be propped open.
Pet
6/10
Pleasant
07 May 2026
Jessie
The positives: the rooms were clean, very comfortable, and modern. Cold fridge, new AC unit, blackout curtains, hot showers, etc. The room was the best part of the stay. Hotel staff were friendly and accommodating. Upon check in and check out, it was a pleasure dealing with them. One staff member went above and beyond to accommodate me when I was having difficulty with my flights and transportation. They were humorous and friendly!

The negatives: my door was broken, would not close, and the door stopper was broken. Elevator out of order. Guests would place their bags of garbage near the ice machine and it would not be removed quickly, causing foul odours also due to how hot the lobby and hallways were. I had breakfast once and it was your staple basics. I didn’t enjoy it, but I did get there late. However they had fresh fruit, waffle makers, bagels, and other options available as well. So there was still something for everyone.

I found the hotel to be a fair price for amenities provided, considering the price of other hotels in this city.
Friends_and_family Friends
10/10
Exceptional
03 May 2026
Jessica
Everything was just ok. Nothing super great to brag about but it was somewhere to sleep.
Friends
10/10
Exceptional
30 Apr 2026
Jason
It was clean and the staff were accommodating.
Self
10/10
Exceptional
27 Apr 2026
William
The room was clean and comfortable and a real value. We felt comfortable and safe in the area. Eating places nearby. The elevator worked for our entire stay. That's great when you have a spouse with mobility issues and your room is on the 4th floor. Believe me, we have been in hotels where the elevators Broke. I have vented on those hotels in the past.
Partner
6/10
Pleasant
24 Apr 2026
Kerri
Room was clean. There was a stand up shower, tiny bottles of no name shampoo & conditioner, the bathroom door didn’t lock, hotel entrance was so basic and boring. The place needed to be painted, breakfast was nothing special. It did the trick, beds seemed clean. That was the main thing.
Partner
4/10
Poor
21 Apr 2026
Angela
It took over 45 minutes to get our two reserved rooms because someone forgot to check out the person who occupied one previously. No apologies, little communication other than a sullen explanation. Our accessible room reservation was not honored. Both rooms weren't very clean - dirty splatters in the shower, stains on the mattress cover sides, carpet that left your socks filthy. Worst of all, our Saturday night stay was $250 per room while Sunday night was $88.
Friends_and_family Family
4/10
Poor
21 Apr 2026
cheryl
Terrible area
Felt unsafe and room was old
6/10
Pleasant
15 Apr 2026
Denise
The shower was moldy in both rooms I was put in. The first room had one screw holding the safety latch thing on the door so they put me in another room since they had no one to put in a screw!!!! The pool to which they share with Best Western next door was ABSOLUTLY NASTY. Broken umbrellas, broken chairs and FILTHY tables where you wouldn't want to put your drink down on them. The pool looked cloudy and I wouldn't even put my big toe in it let alone my body!!! SWIM AT YOUR OWN RISK. I will say the bed was comfy and smelled okay and the location was the best part. If they could hire people that cared about the place I think it could be a homerun. Oh and the included continental breakfast was pretty good. First morning was scrambled eggs and sausage and second morning was western style omelets and sausage, not bad at all!! Lady who worked the night desk was argumentative and rude, was upset that I was concerned about being a woman alone in a room with no safety on the door!!!
Self
2/10
Poor
14 Apr 2026
karen Marie
The rooms were filthy mattresses were dirty. Sheets were dirty. Iron didn't work. Breakfast was disgusting didn't even have sugar for the coffee
6/10
Pleasant
13 Apr 2026
pete
Hotel was short staffed. Needs updated badly
Partner
4/10
Poor
09 Apr 2026
Jeff
Some was fresh, most was not.
Self
8/10
Excellent
07 Apr 2026
Ramona
The pool is big and nice.Very friendly staff
Friends_and_family Family
10/10
Exceptional
04 Apr 2026
Robert
yummy
8/10
Excellent
03 Apr 2026
Karen
Everything was ok , not great, not horribl.
Family
4/10
Poor
28 Mar 2026
Sharon
VERY outdated!! Holes in the walls walking to the room, our door to the room has a large gap in it and you could see straight into our room even though it was locked. Carpet was stained, comforter had orange stains on it, the smallest bathroom and enclosed shower ever! Very outdated and rusted around shower door. Door to bathroom is only a hide away door. I don’t recommend if you want to feel comfortable.
Friends
8/10
Excellent
27 Mar 2026
Temeka
Breakfast was fresh.wish they had bacon
Friends_and_family Family
10/10
Exceptional
24 Mar 2026
Alexis
Nice stay.
Partner
10/10
Exceptional
21 Mar 2026
LISA
Excellent customer service
Friends
8/10
Excellent
21 Mar 2026
Adrienne
Hotel staff was friendly. Back door didnt work, parking was not great, hotel was subpar.
Friends_and_family Friends
10/10
Exceptional
21 Mar 2026
Lee
Clean and comfortable. 10 minutes from King street.
Self
8/10
Excellent
14 Mar 2026
Nancy
Enjoyed the location. Staff friendly and helpful.
My room had a bad smell maybe due to 4 legged guests. I was offered a new room.
Overall I would stay again. I felt safe as I was traveling solo.
Self
4/10
Poor
08 Mar 2026
Linda
The hotel is old and needs updating. The rooms have an ugly green paint with an off white color. Doors have bad scratches. Our hallway leading to the room was scuffed with scratches. The shower has “crud” at the doors. Breakfast was sparse. Need more choices. The only employee that I encountered that was friendly… Was Andy. The rest would say hello but that’s it. When I checked in, I got a hello how are you. He gave me my room keys and said nothing else. Our room was not cleaned after our first night stay and this was not acceptable. It must be a pet friendly hotel because we saw two dogs with separate people. I would not recommend this hotel to others and would not stay here again.
Friends_and_family Friends
10/10
Exceptional
04 Mar 2026
Stephanie
Good
10/10
Exceptional
19 Feb 2026
Lauren
Staff was very kind
Family_with_children
8/10
Excellent
17 Feb 2026
bryan
Room was decent, bathroom was just ok. The heater/ ac made a lot of noise but after a few adjustments it was ok. The hotel is in a great location and the workers were very friendly. I would stay there again.
6/10
Pleasant
09 Feb 2026
David
The room needed a lot of maintenance
Friends_and_family Family
10/10
Exceptional
31 Jan 2026
MARIE
Bed was amazing. I want thise pillows for my bed at home.
Leisure Partner
6/10
Pleasant
29 Jan 2026
Joni
The first room had a broken heater, the second room had worn out carpet, frig didn't work, chipped up furniture, and the shower leaked.
Business_and_leisure Partner
10/10
Exceptional
07 Jan 2026
Lenny
Yes
Partner
2/10
Poor
03 Jan 2026
Gina M
The room just felt nasty. The staff was really nice. The hotel needs a remodel
Partner
6/10
Pleasant
28 Dec 2025
Justin
The room was in good condition but the road noise was higher than expected even with our room in the far side of the building. The staff was excellent but the bed and pillows were not comfortable to me but my spouse was fine with the bed.
Friends_and_family Family
2/10
Poor
14 Dec 2025
Michael
Found bed bugs. Guest services manager was rude and unhelpful.
8/10
Excellent
20 Nov 2025
dustin
Room was clean, front staff exceptional, if not slightly grumpy at times.. Bathroom is very small , and getting out of the parking lot can be a huge hassle due to it being on a very busy part of Savannah highway. Also, surrounded by car lots and not much else .
Leisure Self
8/10
Excellent
12 Nov 2025
Kent
I was pretty satisfied with most aspects of the hotel, except the electric plugs didn't work in the bathroom and the other wall plugs were worn out and maintenance was not available until after we left. The breakfast had a good variety with several hot foods and protein options and refills. Staff were helpful.
Leisure Partner
10/10
Exceptional
30 Oct 2025
demetric
Good
10/10
Exceptional
29 Oct 2025
demetric
Good
Business_and_leisure Pet
10/10
Exceptional
29 Oct 2025
Hailey
Traveling phlebotomist from NC. My room was nice and cozy, as well as clean! Miss Niki met me at the front desk and was very nice. Would stay here again.
Business
2/10
Poor
29 Oct 2025
ashley
The rooms were dirty, stained mattresses. Bad smell. The hotel charged us more than Expedia does. The area isn’t the greatest. Very outdated hotel.

Check in staff was friendly
Leisure Partner
4/10
Poor
25 Oct 2025
Criss

Not a Non Smoking Hotel

I booked at the Sleep Inn because it was a “non-smoking” hotel when I got in my room someone had smoked and it smelled terrible there was no way to open up the window. They also gave me a handicap accessible room, and I don’t like that because I take that away from a handicap person.

When I complained about the smoke in the handicap room, they told me it was because I booked through a third-party (Hotels.com) so I told them I would give them a review through the third-party

So here it is

Self
8/10
Excellent
14 Oct 2025
David
Nice place to sleep
2/10
Poor
12 Oct 2025
Natalia
Breakfast was not healthy and staff was careless, property needs full makeover, AC ducks have hanging mold and dust, furniture is very chipped, small of dust and dump in the hall way, no hot water in the dispenser ( so it was not consistently filled)
Leisure Friends
6/10
Pleasant
11 Oct 2025
Sandra
The room was so-so. For the price I was expecting a lot better. The property definitely needs updating. Only one sort of working ice maker for a 4 floor hotel is not acceptable. Bathroom toilet and shower area were small. Breakfast was so-so.
Leisure Family
2/10
Poor
11 Oct 2025
Tabitha
It was stank in there. It smells like mildew. Anyone can easily get sick in there . The curtain has mold on there as well.
Friends_and_family Family
2/10
Poor
26 Sep 2025
paula
Dirty
10/10
Exceptional
24 Sep 2025
April
Very pet friendly me and simone loved it
Leisure Pet
6/10
Pleasant
23 Sep 2025
Morgan
Parking lots has no lights. Side door does not work. Our bathroom door was really dirty on both sides. Hallways need to be re done and vents need to be cleaned. Breakfast was decent and the dining room was clean so that was a plus. Fountain outside has weeds coming out. Location safe. It’s September in South Carolina and the pool is closed for the season.
Leisure Partner
6/10
Pleasant
22 Sep 2025
Leon
I thought that towels smelled bad, ice makers did not work.
8/10
Excellent
18 Sep 2025
Tabather
As soon as I got to my room, I was in awe. My room looks big and I have a beautiful view outside of my window. My room looks very spacious and clean, there were no weird smells or anything and I was on the 4th floor. Also this property does have an elevator. I will find out how the breakfast is in the morning but even the breakfast area downstairs looks very spacious. I would definitely stay here again the next time I come to Charleston North Carolina.
Leisure Self
6/10
Pleasant
17 Sep 2025
Barbara
Needs improvement. The alarms went off in both our rooms at 4am. Woke us all up. Place needs work.
8/10
Excellent
07 Sep 2025
Jennifer
Good and very friendly
Leisure Friends
8/10
Excellent
05 Sep 2025
Jennifer

Overall, ok but needs some attention

Free breakfast was good. Bagels, toast, waffle maker, coffee, milk, juices, 2 types of cereals, eggs and sausage. Also prepackaged pastries.

First room, yep…bathroom door was stuck in the wall (pocket door) and wouldn’t move. Toilet seat was half delaminated making it look uncomfortable to sit on. Room 409

We were sent to a different room across the hall, room 408. This room, everything was fine except the air conditioner seemed to be dying. It was mostly the fan running. Had to put it down to 61 degrees for the compressor to turn on, and then it would only run for a few minutes and then shut off. So it made the room cool for about 3 minutes and then it would get muggy in there.

We didn’t let the manager know because we were tired and didn’t want to switch rooms again.

The ceiling had dust bunnies attached to the popcorn that danced when the ceiling fan was turned on. Also a broken drawer handle. But we didn’t use the drawer.

Ok, now for the good parts…THE BED!! It was so comfortable! Plenty of pillows. Sheets and blankets and towels were great, too. And very quiet. Good free breakfast, feee parking, and everything was clean except the ceiling needed to be dusted.

It’s an old hotel but it was economical for us and close to MUSC, which was the reason for our trip.
Partner
2/10
Poor
18 Aug 2025
Connor
Mold in the rooms
2/10
Poor
13 Aug 2025
Wendy
Bugs in the room.
10/10
Exceptional
07 Aug 2025
CHERYL
Great place great price
Leisure Family

Location & surroundings

Sleep Inn Charleston - West Ashley
1524 Savannah Hwy, US 17 S, Charleston, United States

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Sleep Inn Charleston - West Ashley

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