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TownePlace Suites Texarkana

Texarkana - TX · United States

5020 N Cowhorn Creek LoopView location

7.8/10Very good463 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort8.2/108.2
Condition7.8/107.8
Location8.6/108.6
Neighborhood8.8/108.8
Value9.0/109.0
Amenities7.8/107.8
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About TownePlace Suites Texarkana

Stay at the TownePlace Suites by Marriott Texarkana and enjoy convenient access to local attractions. Located a short walk from CHRISTUS St. Michael Health System and the Texarkana Convention Center, this hotel offers an outdoor pool, a 24-hour fitness center, and complimentary area shuttle service.

Each of the 85 guestrooms features a kitchen with a full-sized refrigerator, stovetop, and microwave, as well as a 36-inch flat-screen TV and complimentary Wi-Fi. Guests can also enjoy a complimentary continental breakfast and grab snacks from the on-site grocery store.

Additional amenities include a 24-hour business center and free self-parking.

Read more about this hotelShow less

With a stay at TownePlace Suites by Marriott Texarkana in Texarkana, you'll be a 5-minute walk from CHRISTUS St. Michael Health System and 6 minutes by foot from Texarkana Convention Center.

This hotel is 0.5 mi (0.9 km) from Central Mall and 1.4 mi (2.2 km) from Christus St Michael Health Center. Make yourself at home in one of the 85 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops.

36-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and complimentary newspapers. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 45 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 21 years old
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 100 per stay
    • Pet fee: USD 25.00 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

CHRISTUS St. Michael Health System 0.4 km / 0.2 mi
Texarkana Convention Center 0.5 km / 0.3 mi
Central Mall 0.9 km / 0.5 mi
Christus St Michael Health Center 2.3 km / 1.4 mi
Texarkana College 2.4 km / 1.5 mi
Cinemark Texarkana 14 2.6 km / 1.6 mi
Spring Lake Park 2.6 km / 1.6 mi
Cindy Cook Sandefur Tennis Center 3 km / 1.8 mi
Arkansas Convention Center 4.6 km / 2.9 mi
Southwest Center 5.2 km / 3.3 mi
Wadley Regional Medical Center 6 km / 3.7 mi
Big Dam Waterpark 6.1 km / 3.8 mi
Texarkana Farmers' Market 6.2 km / 3.9 mi
Regional Arts Center 6.2 km / 3.9 mi
Texarkana Regional Arts and Humanities Council 6.2 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2006
  • Total number of rooms: 84
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 31 more facilities & services
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Room service
  • Laundry service
  • Babysitting service
  • Bellboy serviceExtra charge
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Poolside snack barExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • TV lounge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • FitnessExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    TownePlace Suites Texarkana

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 65 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable7 photos

    TownePlace Suites Texarkana

    SUITE KING BED ONE BEDROOM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    65 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Minibar
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Bathrobes
    • Desk
    • Extra beds on demand
    • Wake-up service
    • Wi-fi
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    TownePlace Suites Texarkana

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 50 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable10 photos

    TownePlace Suites Texarkana

    STUDIO KING SIZE BED

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Kitchen
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Extra beds on demand
    • Desk
    • Bathrobes
    • Cable TV
    • Dishwasher
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    TownePlace Suites Texarkana

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    TownePlace Suites Texarkana

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 50 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable5 photos

    TownePlace Suites Texarkana

    STUDIO TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, 2 × Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Hairdryer
    • TV
    • Direct dial telephone
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Extra beds on demand
    • Desk
    • Bathrobes
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Microwave
    • Bathroom
    • Fridge
    • Minibar
    • Kitchen
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    TownePlace Suites Texarkana

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 88 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable8 photos

    TownePlace Suites Texarkana

    SUITE TWO DOUBLE BEDS

    Room photos

    8 photos

    Room overview

    Smoking room
    Room size
    88 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Double bed 131-150 width
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Bathrobes
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Kitchen
    • Minibar
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Extra beds on demand
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    TownePlace Suites Texarkana

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about TownePlace Suites Texarkana

7.8
Very good
463 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
7.8 /10
Location
8.6 /10
Neighborhood
8.8 /10
Value
9.0 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Tamara
The room was very clean and comfortable. The staff were very friendly, welcoming, and helpful. I will stay here anytime I am in Texarkana!
Pet
10/10
Exceptional
06 Jul 2026
Amy
We stay here often when we go to Texarkana. The staff are amazing and so accommodating!!! Nothing we would change except maybe some bigger trash cans in the rooms and a clock at the pool! Breakfast is great, place is very clean.
Friends
10/10
Exceptional
30 Jun 2026
JANIS
Breakfast was not that great although there were eggs bacon and sausage I could tell it was precooked. I was not fond of it. I felt it should have been better given the hotel name and with a better selection other than just bagels and muffins that were packaged.
Friends_and_family Family
10/10
Exceptional
13 Jun 2026
Nichole
The hotel was nice staff was nice. I enjoyed my stay
Family_with_children
10/10
Exceptional
30 May 2026
LaToya
Everyone was very nice and helpful!
Self
2/10
Poor
03 May 2026
atilla
Staff was over there to kill some time. When our restroom overflown and flooded , her response , there is no maintenance but I can get you a plunger. Waited 20 min but now show, walked to reception desk, she was on her phone and shocked seeing me. She realized she forgot about situation. He was me asking for another from so that we stay in a clean room!
10/10
Exceptional
06 Mar 2026
Ilda
Good size rooms & friendly staff
10/10
Exceptional
18 Feb 2026
Thanhthao
Great hotel and convenient location next to great dining.
10/10
Exceptional
31 Jan 2026
Rob
Spacious room, full kitchen, plates, cooking equip, flatware, CLOSETS! Best free breakfast you'll find.
10/10
Exceptional
26 Jan 2026
Covarseea
It was a great experience
6/10
Pleasant
04 Dec 2025
Jasmine
Staff was great. Room was dirty. Although the linens seemed to have been changed, dishes cleaned, the carpets, bathroom and furniture needs to be vacuumed and washed. The bathroom especially had dirty walls and corners.
Friends_and_family Family
10/10
Exceptional
02 Dec 2025
Michele
The staff was very friendly and professional. Very well kept property, convenient to a lot of things.
Leisure Family
10/10
Exceptional
31 Oct 2025
America
Friendly Staff, Amazing beds!! Delicious breakfast, very clean
8/10
Excellent
12 Oct 2025
Heidi
Clean and the staff was friendly.
Friends_and_family Family
8/10
Excellent
06 Oct 2025
Cynthia
Very professional and accommodating front desk. All my needs were met and I had a wonderful stay
Leisure Family
10/10
Exceptional
14 Sep 2025
Cathy
The room was amazing! Extremely comfortable.
10/10
Exceptional
13 Sep 2025
Cindy
Friendly day staff
Leisure Family
10/10
Exceptional
31 Aug 2025
Brandon
Good location in Texarkana
Leisure Family_with_children
2/10
Poor
24 Aug 2025
James
Could not sleep due to noisy neighbors. Front desk sa
8/10
Excellent
09 Aug 2025
judith
Very friendly and professional staff from the front desk to housekeeping! Location was nice and secure. Will stay again.
Friends_and_family Family
10/10
Exceptional
08 Aug 2025
Gregory
Great stay here, highly recommend this hotel!
Leisure Family
10/10
Exceptional
31 Jul 2025
jesse
Nice quiet place.
Business Family
10/10
Exceptional
28 Jul 2025
Briana
The bed was so comfortable I didn't want to leave! I will be back
Business Self
10/10
Exceptional
25 Jul 2025
Rudi
Our room was nice and cold when we entered so we didn’t have to wait for it to be cool in this Texas heat which was very appreciated. The breakfast every morning was a plus. We loved how quiet it was at night. Easy access to highway. We also used the laundry facilities which was great to have. Also the ice machine to dispense ice when needed. Overall wonderful stay. Also the front desk ladies were all very nice.
Business_and_leisure Family_with_children
10/10
Exceptional
19 Jul 2025
Verified traveler

Great stay

Staff was very friendly. Variety of choices for breakfast. Hotel and room very clean and well maintained. Bed was comfortable. Pool area clean and had pool toys for the kids to play with. Enjoyed our two nights there. Would recommend.
Friends_and_family Family
10/10
Exceptional
08 Jul 2025
jonnie
Great property with super friendly employees! The room was spotless. I will definitely go back.
Family
10/10
Exceptional
15 Jun 2025
De'Unta
Awesome
10/10
Exceptional
10 Jun 2025
Annique
Very clean and amazing staff
Leisure Partner
2/10
Poor
06 Jun 2025
Billy
Too expensive for what was offered and for the conditions
Friends_and_family Family
10/10
Exceptional
01 Jun 2025
Slater
Absolutely loved this place. The size of the 2 room was perfect for our family. Our kids made friends with housekeeping. Will for sure be back when staying in Texarkana again.
Friends_and_family Family
10/10
Exceptional
18 May 2025
Vanessa

May get away!

My stay was wonderful, peaceful, and the hotel is beautiful!
Partner
8/10
Excellent
17 May 2025
TREY

Nice stay with unexpected add on charge

Great last minute booking. Was disappointed they requested a $50 fee for my pet. This was not explained clearly on Hotels.com. I will have to be more careful using this site again.
Self
10/10
Exceptional
11 May 2025
Shana-Ann
Love it there awesome staff
6/10
Pleasant
09 May 2025
Keneysha
The hotel was great but a mistake was made as far as booking and I feel like they’re giving me the run around with trying to fix it
10/10
Exceptional
18 Mar 2025
Zachary
Love this place
Partner
10/10
Exceptional
09 Mar 2025
Ricky
Staff was great room was great. Best stay and sleep i have had in a long time.
Leisure Family
4/10
Poor
03 Feb 2025
Amanda

Would not recommend

Hotel was in an area near a paper mill so smell was awful. Parking lot was being repaved with no mention of other places to park. Area not good overall. TV in room was to the right of the bed which was awkward. Air and fridge/freezer were turned off.
Partner
10/10
Exceptional
23 Jan 2025
Bryan
Fantastic!
Leisure Family
10/10
Exceptional
11 Jan 2025
Teresa L

Ice storm Haven

My hotel is located across the road from the hospital where I work. As I commute nearly an hour to work, when bad weather is in the forecast I try to get a room nearby for my safety and convenience. Usually the hospital will purchase blocks of rooms for its associates who live out of town. This time they did not. I had stayed at Townesuites before and found them to be very nice and reasonable. This is why I chose this particular place to stay during an ice storm.
Self
10/10
Exceptional
07 Jan 2025
tiffany
Very nice
Leisure Family
10/10
Exceptional
07 Jan 2025
tiffany
Everything
Leisure Family
10/10
Exceptional
06 Jan 2025
Morgan
Clean and quiet. Perfect for our road-trip stop for resting with 3 little kids.
Leisure Family_with_children
10/10
Exceptional
05 Jan 2025
Verified traveler

Great Stay

We were very pleased with our stay at this property. The staff was friendly and professional. We'd stay again and recommend to others.
Friends_and_family Family
10/10
Exceptional
30 Dec 2024
Gerald
Na
Leisure Self
10/10
Exceptional
21 Dec 2024
Jaime
Very clean and easy check-in.
Leisure Family
4/10
Poor
30 Oct 2024
Marta
Breakfast was not much and what they had was not good. And the coffee was absolutley terrible. And when i asked them.to make more they wouldnt
10/10
Exceptional
13 Oct 2024
Luciana
Great place
10/10
Exceptional
19 Aug 2024
Marta
Extreme happy. We visit Texarkana once a month to visit family. Never stayed here before, so was a little apprehensive. Our regular hotel waa booked out , due to me forgetting to make the reservation in advance. So pleased with this place it will be where we stay from now on! The pool was awesome, the room was amazing . We had the 1 bedroom suite and it had a real stove full size fridge and a table with 4 chairs. Also had a work desk and a couch. The couch did not fold out but that was ok. Very nice place. Good price too!
Leisure Family
8/10
Excellent
21 Jul 2024
Verified traveler

Great stay for a large family

Check in was fast and friendly. We are a large family of six and enjoyed the two bedroom suite. The sofa bed is unlike anything I’ve ever seen and was extremely uncomfortable even for the kids. I’m glad we ended up bringing an air mattress just in case. We used the air mattress and had one of the kids just sleep on the couch and not on the sofa bed part. Overall stay was good. It was just for the weekend. Continental breakfast wasn’t the best we’ve ever had at a hotel but it served its purpose.
Friends_and_family Family
10/10
Exceptional
15 Jul 2024
Aldamarie
Our stay was great!! We always stay here when we visit our family in Texarkana!! We love the renovations they did!!
Friends_and_family Family
10/10
Exceptional
07 Jul 2024
Ryan

Great stay!

Nice staff. Clean and spacious room.
Self
8/10
Excellent
23 Apr 2024
James
Nice
4/10
Poor
14 Apr 2024
Rolanda
The tv and internet did not work in my room and my kids did not enjoy it
6/10
Pleasant
31 Mar 2024
Shannon
Well it would have been great except it caught on fire and flooded due to the sprinkler system, and they cut the water off for hours.
Friends_and_family Family
8/10
Excellent
25 Mar 2024
Mary
Hotel is under renovations so limited parking only one elevator for customers to use. Rooms are very nice we had a updated one. We love the location of this hotel easy to return for our trip and finding restaurants. Once all rooms are completed this hotel well be a 5 star. Best breakfast too.
Friends_and_family Family
4/10
Poor
19 Mar 2024
russell
They had construction going until 9pm. Called mgmt and nothing was done. Would not stay here again.
2/10
Poor
17 Mar 2024
Jose
Property was filthy. Rooms were dirty and smelled like marijuana. Not family friendly
Leisure Family
4/10
Poor
09 Mar 2024
Ingrid
Unfortunately this property is below standards. The front desk and management are very courteous but the property is not clean. The sheets smelled and were stained , it was very uncomfortable. My rate was non refundable at I decided to stay, but never again. Pay the extra money, you will not regret it .
Leisure
2/10
Poor
05 Feb 2024
Tiffany
There was no hot water thinks were broken..dishes were dirty.
Furniture was badly stained..just not a good stay at all had to change rooms just to ensure the same things and it was my 10th anniversary
Leisure Partner
2/10
Poor
08 Jan 2024
Christopher
I was so excited for an early check-in after nine hours of driving until I actually got to the room. I can’t believe they would rent a room so disgusting. I’m in now way a clean freak but even the doors were dirty. We rented two two bedroom suites and none of my family felt comfortable sitting on the furniture. However the front desk lady was REALLY nice and refunded us for both rooms without any issues.
Business Pet
6/10
Pleasant
13 Dec 2023
Richard
Property was under renovation so can't say much about those things, BUT they cut costs SO much that when you go to watch TV, they offer NO satellite or cable TV. Even Motel 6 offers satellite TV, this is a Marriott Hotel. You have to use your own subscription to watch Netflix, your own subscription to watch Prime movies, and you get NO Fox News, no HGTV, no Hallmark. If it costs this hotel money, you don't get it. They offer PLUTO TV which is free and useless. Thanks...
6/10
Pleasant
09 Dec 2023
Verified traveler

Not great

Hotel under construction. Would have loked to have known that beforehand. Also, when closed the curtains they were filthy..
Self
10/10
Exceptional
24 Nov 2023
Mary
Even though the hotel is undergoing renovations, staff was very courteous & helpful.
4/10
Poor
16 Oct 2023
Amanda
To start, there was no warning when we booked the room for the weekend that the hotel was currently under remodeling/construction. No clear labeling that the pool was an outside pool in the hotel descriptions, so kids were petulant that they could not swim. Was hard to find a working door to even get in to the hotel to find where to check in. Most of the hotel parking was taken up by construction equipment or storage trailers. Once we got inside and checked in, the room had a funky smell. The elevator was jerky and lurched in quite a concerning manner every time it reached the 4th floor. There was a lack of clean dishes in the cupboards in kitchenette - had to clean things before i could use them. The mattress on the hideabed couch was stained and disgusting. The tv in the room woth the desk did not work. All the swtiches with gfi had to be activated because they had been tripped. Breakfast was quite sad and pathetic - no milk for cereal, quite limited options. If we had known, we would have just packed breakfast goods. The one baking tray provided in tge room did not actually fit inside the tiny oven - why even have it? No clear wifi password was included at check-in. The mattresses felt like they were not properly supported by the bedframes, and were not comfortable- woke up with neck and back pain both days of our stay. Highly disappointing hotel stay. Will not stay there again. Do not recommend.
Leisure Family
6/10
Pleasant
18 Sep 2023
Robin
The property was under construction so it is really hard to accurately review the cleanliness of the lobby. When we first arrived they gave us a room that didn’t have an oven and we required an own so we had to move rooms. The room we moved to had a funny smell and was not the cleanest. There were not enough pillows, towels or silverware in our room. Had the hotel not been under construction I would not return but since they are remodeling I would consider giving it another try.
Leisure Family
6/10
Pleasant
16 Jul 2023
John
Property is in desperate need of upgrade. I was happy to see materials in the parking lot to begin upgrades.
Business_and_leisure
10/10
Exceptional
01 Jun 2023
helene
Nice and clean. Super for a suite.
Business_and_leisure Self
10/10
Exceptional
19 Mar 2023
Kelly
Staff was super welcoming and friendly.
10/10
Exceptional
23 Jan 2023
Verified traveler
Nice king bed suite on the ground floor with full kitchen. Love making my own coffee, walking down the hall for breakfast, then finish getting ready for the day.
Leisure Self
4/10
Poor
30 Nov 2022
Jared

Gross but friendly staff

Hotel was run down and dirty. Our drapes had holes in them and there were stains on the sofa and carpet.
Friends_and_family Family
4/10
Poor
18 Nov 2022
Wyatt

Not a nice place.

So not stay here. Old, dirty and worn out. It’s bad. The grossest place I’ve stayed in 25 years since college. I don’t remember those, but it must have been like this and it was not cheaper than all other options around. I feel dirty and used.
Friends_and_family Family
2/10
Poor
17 Oct 2022
garrett
Nothing was clean. Shower curtain had mold and snot, yes not exaggerating, snot on it. Tub was really moldy and mildew everywhere. Not one surface wasn’t sticky from something. Breakfast wasn’t really anything special.
Business Self
6/10
Pleasant
11 Oct 2022
Fred

I expected more.

It was an average stay, the room appeared clean but the counter tops and tables were dusty, there was also a towel left on the bathroom floor; the phone didn't work either.
Partner
4/10
Poor
10 Aug 2022
Charleslene

Checkout the room BEFORE you check In

We were in a double Queen suite. The shower curtain had mold on it. The refrigerator was dirty and had hair in it. The beds…. They literally put 2 Queen beds on frames that were way too small!! So when you sat or laid on the bed, you and the bed were on a constant tilt. This experience was HORRIBLE
Partner
8/10
Excellent
23 Jul 2022
Crystie
Staff was wonderful, room was clean. Noise concerns were taken care of immediately. Definitely would stay here again.
Friends_and_family Friends
8/10
Excellent
09 Jul 2022
Virginia
Great location, you can walk to Red Lobster, room was clean but bathroom could have been cleaner.
Friends_and_family Family
2/10
Poor
29 Jun 2022
Rick

Sub-par staff and facilities

The staff was not willing to help with a booking issue, I asked for a roll away bed and they said they didn't have any, there was blood on one of the pillows, a 2,and the bathroom was filthy around the baseboards. There was chipped paint on the wall by the bed - overall the worst hotel stay I have ever had
Friends_and_family Family
2/10
Poor
26 Jun 2022
Michael
Room was dirty/nasty, carpet was bad dirty, bathroom floor was dirty, bathtub was damaged, supposed to been a king suite and too small of a room to be a suite. Stovetop was broken. Just a horrible hotel to be charging $144 a night for a room. Felt like $60 a night would have been a fair price. Would not stay there again ever!
Leisure Family_with_children
6/10
Pleasant
25 Jun 2022
Jermaine
As most of the employees I encountered were respectful, there were two that were not so respectful, The front desk man that checked me in was a bit rude when I asked to change rooms due to 2 large trees right at my room windows. Also, the door to my room was hard to open and close. When called regarding the non- working tvs, no one was available to fix and no work order was created.
6/10
Pleasant
20 Jun 2022
Katrena

Needs some TLC

Just a one night stay with the family, but I was very disappointed to see the overall condition of this Marriott hotel. Marriott is a name that goes with higher standards. The staff was wonderful! Very friendly and helpful upon check-in. Just needs some TLC! I would stay here again.
Friends_and_family Family
4/10
Poor
23 May 2022
Verified traveler

Just not your typical Marriot

Doors would close, pool closed, dogs barking, not enough pillows.
Friends_and_family Family
10/10
Exceptional
14 Mar 2022
Jin
Overall great
Will stay there again
Business
6/10
Pleasant
29 Dec 2021
Timothy
Needs to be updated. A bit tattered. New sheets needed. Towne Place usually very good. This was the worst Towne Place I have stayed in.
Partner
10/10
Exceptional
20 Dec 2021
Mary

Comfortable stay

Convenient to roads & restaurants. Pet friendly and places to walk dog. Nice outdoor pool / too cold to use now. Will stay again
Friends_and_family Family
2/10
Poor
29 Nov 2021
Elizabeth
Close to shopping and dinning
6/10
Pleasant
08 Nov 2021
Verified traveler
Was locked out of my room for over 30 min because of lock malfunction. Overall cleanliness was lacking.
Business
10/10
Exceptional
01 Nov 2021
LaTasha
It was a welcoming check in. The front desk lady was so friendly and checking in was very easy and quick after a long drive.
Leisure Family
6/10
Pleasant
13 Aug 2021
Verified traveler
We stayed for a 7 days they never offer to clean the room . I asked for vacuum they never give me one. I asked again the next day to a different people and she gave me one. I always ask for towels and toilet paper.the room smells musty. Breakfast is okay.
Leisure Family
4/10
Poor
11 Aug 2021
Verified traveler
It was a 2-bedroom suite. Living room furniture was all uncomfortable. No comfy place to watch TV or visit or read. I was only there one night but if I had been staying longer it would have been a major fault.

Pool was closed. Covid, I get it but it would have been nice to know.
Business_and_leisure Family
8/10
Excellent
11 Aug 2021
Oscar
The hotel room was spacious but the room doors and closet doors had dark smudges and there was a used bar of soap left in the bathroom. I expected it to be cleaner for almost $200 a night.
Friends_and_family Family
10/10
Exceptional
08 Aug 2021
Verified traveler
Needed a place to stay with 3 adults and 2 small children. Great hotel! Breakfast was good and a lot of options. Will stay again when passing through.
Leisure Family_with_children
8/10
Excellent
13 Jul 2021
Verified traveler
This hotel was fine, but not that impressive. We stayed in a 2-bedroom suite with a small kitchenette. It was relatively spacious but just kind of drab.
Friends_and_family Family
8/10
Excellent
29 Jun 2021
Verified traveler
Was a great and central location for the city.
Leisure Family
6/10
Pleasant
29 Jun 2021
Chari

Racist hotel clerk

We witnessed the front desk clerk harass a black man when checking in. He was demanding that he pay a $200 cash deposit even after providing a credit card. Later, my son witnessed the same clerk arguing with a different black man at the front counter. Hotel is in ok shape but these practices are not acceptable.
Friends_and_family Family
10/10
Exceptional
26 May 2021
Verified traveler
Loved having a two bedroom suite. Gave us plenty of room for our party of three ladies. Breakfast was good. Staff was excellent. Beds were comfortable.
Leisure Family
4/10
Poor
06 Apr 2021
Margaret
Dirty socks behind door in bathroom and torn sheets
Friends_and_family Family
4/10
Poor
18 Mar 2021
Verified traveler
Bathroom was moldy. Sink was clogged. Thin walls. Just filthy. Snacks were at least 3 times that of a gas station. I had to take a shower after staying there.
Business Self
6/10
Pleasant
18 Mar 2021
Verified traveler
The hotel was ok, I had a family of 6 in a two bedroom suite and it worked well. Lots of space but the sofa pullout was horrible on the back, the mattress is so old and needs to be replaced. The room is cleaned every 3 days and the bathroom floor was not cleaned at all it needs to be mopped.
Friends_and_family Family_with_children
8/10
Excellent
12 Mar 2021
Verified traveler
This facility is older and needs updating. The parking lot is very small for a hotel this size. And, it seemed like a lot of their customers also lived there. No one bothered us, but I don't recommend staying here with small children.
Leisure Family_with_children
4/10
Poor
01 Mar 2021
Verified traveler

NOT A MARIOTT!!!

It’s a dingy old hotel. Not at all per Mariott standards. Paying $109 + tax for it is a complete waste of money and a joke. The walls are peeling and have chips and cracks. The carpet is musty and smelly. The rooms smell as well cause of the old carpet. The air conditioners when in use give out dust. There are leaks in the bathroom as well. In a pandemic time this hotel is just not upto the standards. Even the room doors have all sorts of marks on them. The curtains and blinds too! It was just dirty all over. It was like we booked a motel or a super 8 or something! The only saving grace is the staff cause they are super nice and helpful. Oh and we asked for a crib in the room and the 1 we got had all marks and what not on it. We first had to sanitize and clean it! Never again.
Friends_and_family Family

Location & surroundings

TownePlace Suites Texarkana
5020 N Cowhorn Creek Loop, Texarkana, United States

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TownePlace Suites Texarkana

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