France
, Deauville 
Verified traveler
Not going to return
Hotel is miles from Honfleur and on an industrial park. First room offered was on ground floor where window opened onto cars parked outside. So we asked to move. Next room had broken air con so once again we had to ask to move. Third room had broken door lock - we had to be given the key rather than card key. The toilet lid fell off whilst we were there. All three rooms looked basic and rather tired. One small shower towel per person provided. A picture on the walls would be a nice touch. Staff were pleasant and helpful, and when I asked to borrow an iron were embarrassed to tell me that they didn’t have one as a guest had stolen it. The lack of being able to iron my creased clothes caused me anxiety and disbelief when I was told they couldn’t buy a new one.
