Name: Berlin Grande
Address: 4787 Township Rd. 366, Berlin, 44610, US

10/10

Exceptional

27 Jul 2026

Cathy

Beautiful hotel, close to restaurant, nice pool and hot tub.

10/10

Exceptional

26 Jul 2026

Daniel

The property is very well maintained. Love the outdoor firepits and seating area. The room is roomy and very clean. Staff that we encountered were friendly and helpful. Would recommend the hotel.

4/10

Poor

26 Jul 2026

James

Booked 2 rooms with a balcony and received rooms with only a window. One room overlooking the roof. Staff wasn't helpful said they have a wedding party there and I booked through a 3rd party.

10/10

Exceptional

25 Jul 2026

Carol

It was beautiful and well maintained. Staff were very helpful and friendly. Excellent breakfast each day

10/10

Exceptional

24 Jul 2026

Kim

Very nice views and easy access to everything.

10/10

Exceptional

24 Jul 2026

William

Wonderful place to stay

10/10

Exceptional

24 Jul 2026

Joann

Property is well maintained. Breakfast area is nice. Would be nice to have alternative to sausage and eggs.

10/10

Exceptional

22 Jul 2026

Kevin

Everything from the time we checked in and was greeted by not only the desk clerk but also by the Manager, Doug, it was a great couple days. Loved it.

10/10

Exceptional

22 Jul 2026

Kathryn

Room was very clean, staff were pleasant loved the little balcony. Cannot comment on breakfast because we had other plans. Enjoyed our stay and will stay again.

10/10

Exceptional

19 Jul 2026

Vanda

Very clean! Helpful, friendly staff!

8/10

Excellent

19 Jul 2026

Sandy

The room was clean and roomy but the air conditioning wasn’t working very well. We kept it set at 60 with the fan on continuous but it was so hot at night, it was difficult to sleep.
Breakfast was good but the coffee pots were frequently empty.
The staff were very friendly and accommodating. The hot tub was great.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Michelle

This hotel is very beautiful
Staff is amazingly friendly
Breakfast is great
I would highly recommend!

Friends

10/10

Exceptional

18 Jul 2026

Katrina

I loved everything about it! The cleanliness was the best part. That is always the number 1 thing I look at and they get a A+

Partner

10/10

Exceptional

18 Jul 2026

Tracie

I loved it we go every year and stay here every time

Friends

8/10

Excellent

15 Jul 2026

Tonya

The room was clean and staff was great. Only complaint was the pool. Signage in room said it was saltwater. This nay be true but the chlorine level was still too high - bleached/faded my bee swimsuit top and bottoms, our eyes were burning. & our hands still smelled of chlorine the next day. Definitely need to have the levels adjusted especially with small children and elderly using it.

Friends

10/10

Exceptional

15 Jul 2026

Gary

This is an excellent hotel for the money. We try come here twice a year for a special occasion. This time for 57 year anniversary. This is a special place, for us.

Partner

10/10

Exceptional

13 Jul 2026

Trina

Everything was very nice probably one of the nicest places I’ve ever stayed. And the staff was very friendly unhelpful would definitely recommend this place.

Partner

10/10

Exceptional

12 Jul 2026

Frances

Our third time staying at the Berlin Grande! It has all the bells and whistles. Beautiful, clean, friendly staff, great breakfast, nice large rooms, beautiful outdoor seating with flowers and beautifully groomed lawns. Seating under shelter and a large clean indoor pool and hot tub!
No need to look any further for a place to stay while in the Berlin Ohio area!

Family

6/10

Pleasant

12 Jul 2026

Dan

Overpriced for what you get, basic buffet breakfast, no central air - old school below window units didn't work well.

Partner

2/10

Poor

11 Jul 2026

Deborah

I didn’t even get to experience the hotel. We were taking our Mother in law and she got ill. We called to cancel to either reschedule or get a refund. They would NOT let us cancel. It was upsetting!!!!

10/10

Exceptional

11 Jul 2026

Kathy

This was the cleanest, nicest place that I have ever stayed at. Everything was perfection. The breakfast was great also. Very friendly staff. I will always stay here when I travel to this area.

Family

6/10

Pleasant

11 Jul 2026

George

Noisy. Eggs for breakfast looked like they were from the space shuttle. No bacon. Meh

Partner

10/10

Exceptional

10 Jul 2026

Lorie

Only place I will stay at. The staff is amazing. Breakfast staff especially!

Partner

10/10

Exceptional

10 Jul 2026

RENAE

The staff and property were wonderful! The hotel is very well located and I will definitely stay here again!!! Great wi-fi signal, breakfast and staff!!

Partner

10/10

Exceptional

10 Jul 2026

Phil

The hotel is a great place to stay in Amish country. The rooms are large and clean, the staff is helpful and friendly, and the outdoor space is a nice place to relax. Also, the hotel is located in a central area to various restaurants, shops, and wineries.

Partner

10/10

Exceptional

10 Jul 2026

Erica

We absolutely loved these accommodations. The room was very clean, the staff went above and beyond, the breakfast was great and we enjoyed our time on the balcony and sitting around the fire.
I had a very specific question for the staff, I was looking for something very specific and Gwyn was so helpful! She found a brochure for recommendations and then even printed me a list with details on what I was looking for. The breakfast was great too, and as someone with a gluten allergy and other dietary restrictions, that’s not normally the experience I have. The fires and cornhole were a nice touch as well.
The only complaint we had was that the hot tub and pool were tiny. Realistically it’s a 2-3 person hot tub because it’s build strangely and the pool had two children and an adult in it and was pretty much unable to us because of that when we tried. But honestly, everything else more than made up for it. Pretty much everything was within walking distance as well. We walked to dinner and multiple shops. We could have walked to coffee and more shops, but it was hot.
Also, there’s a pet store where you’re invited to pet everything which was cool! We didn’t purchase anything because I don’t believe in Mills, but the experience was cool!

Partner

8/10

Excellent

09 Jul 2026

Donald

The room was clean but the shower stall base was unsteady. As you took your shower the floor of the shower rocked and creaked. The breakfast was okay. The rooms were not as soundproof as desirable. You could clearly hear the loud conversations of others around you. The balcony was small but a nice feature. The chair in the room was lacking padding. When you sat down in the chair, you really sat down. The staff was cordial and helpful although business related conversations were easily heard and probably should have taken place behind closed doors. Our overall stay was good.

Family

10/10

Exceptional

09 Jul 2026

Gary

Everything about Berlin Grande is perfect. We stay here usually twice a year. We couldn’t imagine staying anywhere else.

Partner

8/10

Excellent

06 Jul 2026

Paula

This hotel was exceptionally clean and very noticeable from entry through the front door. The rooms were very clean as well and I love the kitchenette in the rooms. The staff are all very pleasant and helpful. The grounds was very well kept too. Everything was so clean and that is excellent for me. I usually do not sleep on hotel sheets but I felt comfortable sleeping on those sheets.
I must say that I did not like the breakfast. Some scrambled eggs would have been great and it was very frustrating to see ham beside what they refer to as egg patties. Many individuals are allergic to pork (like myself) or do not eat it for religious reason so more care need to be given when placing proteins where transfers are easy. The boiled eggs were cold and I was so frustrated with breakfast that my husband and I just did not eat breakfast the rest of the time we was there. That was my only negative.
Overall, I would go back to this hotel and would recommend it to anyone who is visiting Millersburg. I was very very impressed. Keep up the good work Berlin Grande!

Partner

10/10

Exceptional

06 Jul 2026

Mia

:)

10/10

Exceptional

05 Jul 2026

Karen

Great location to explore from. Easy walking distance to downtown shops and had a great time finding all the thrift stores in the area too.

Friends_and_family Friends

8/10

Excellent

05 Jul 2026

Katherine

Clean room, coffee was good. Pool was warm. Hot tub was being pigged up by rude people.

10/10

Exceptional

05 Jul 2026

Jose

Clean and spacious rooms, friendly staff and delicious breakfast buffet.

Family

10/10

Exceptional

04 Jul 2026

Cornelius

Beautiful place!! One of the best we’ve ever stayed at and not even very expensive. Our room had new floors so it smelled fresh and clean. Will definitely stay again

Family_with_children

10/10

Exceptional

04 Jul 2026

karen

Friendly and welcoming

Partner

10/10

Exceptional

04 Jul 2026

Rebecca

Weekend getaway

Family_with_children

10/10

Exceptional

01 Jul 2026

Chris

Clean. Nice staff

Family

10/10

Exceptional

30 Jun 2026

karen

Checked in on Sunday for a overnighter. The young lady at check in was as pleasant as apple pie , and we had a good laugh over customers who don't listen to instructions. Our room was amazing and huge- Frig, microwave and a breakfast bar to eat a quick meal. Something that we are not used too. The balcony was a nice surprise and we enjoyed the view. The grounds were well manicured and clean. We met a nice Amish family and played a game of corn hole and girls win !!! .. Breakfast was OUTSTANDING !!!! Almost as great as our stay in pigeon forge a few years past.
The staff was amazing friendly and outgoing, something you no longer really see anymore.
We will be rebooking soon. Keep up all the good work...

Scott and Karen

Partner

10/10

Exceptional

30 Jun 2026

Shawn

The stay was wonderful and the staff were exceptional

Partner

10/10

Exceptional

29 Jun 2026

JAMES

eggs toast, sausage danish potatoes, coffee, did not have a hot tube

Family

10/10

Exceptional

29 Jun 2026

Ajay

The room & facilities were in pristine condition.. we had a pleasant stay here..

10/10

Exceptional

28 Jun 2026

Jennifer

10/10, this hotel was amazing, spotless, staff were so incredibly friendly, salt water pool was pristine, and hot tub was wonderful. Will definitely be back.
What a gem!
Highly recommend!!!

Partner

10/10

Exceptional

28 Jun 2026

NANCY

Our room was very clean , hot tub and pool was very nice the arrangement and times were exceptional . The only problems we had was with breakfast the first day we came down at 9:20 the tables and containers were empty except for sausage gravy the server said she couldn't make more because they weren't allowed to have waste it was very disappointing she couldn't even fill up the waffle maker ! I hope that someone had spoke to her because Sunday everything was full even for those who came down closer to the cut off .

Partner

10/10

Exceptional

27 Jun 2026

Wendell

Clean room!
Nice breakfast!
Wished we had another night or two booked to enjoy the amenities!

Friends

10/10

Exceptional

27 Jun 2026

Dina

Friendly staff, clean rooms, amazing pool and hottub with excellent hours. Within walking distance to Berlin farmstead and shopping strip. Friends and I stayed twice back to back.

Friends

8/10

Excellent

21 Jun 2026

Marina

Nice proprty, Huge room, helpful staff, breakfast - better to skip it there

Friends

10/10

Exceptional

21 Jun 2026

robert

Excellent stay

10/10

Exceptional

20 Jun 2026

peter

We stay here when ever we are in the area, hospitality is unmatched.

Partner

10/10

Exceptional

20 Jun 2026

Judy

wonderful location

Family

10/10

Exceptional

16 Jun 2026

Estela

We enjoyed the area. Breakfast was a nice touch. Easy access to surrounding area.

Friends

10/10

Exceptional

16 Jun 2026

Paula

I have stayed here many times: It will always be my hotel of choice in Amish country.
Centrally located within Berlin, Walnut Creek, Sugar Creek, Millersburg………
Staff are always welcoming and pleasant.
Breakfast is always fresh.

Friends

10/10

Exceptional

14 Jun 2026

Roberta

The room was very clean. The room was large. The breakfast was very good. The hotel is very close to a lot of stores.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Amanda

This is our second time staying at this hotel and it’s amazing!!! Staff are very friendly. The breakfast is great and well organized. When we come to Amish country this is the place to stay. We won’t stay anywhere else but her. It’s also close to all shopping which we love. Can’t wait to come back!

Partner

10/10

Exceptional

13 Jun 2026

Michael

Book here, you will not be disappointed.

Partner

8/10

Excellent

12 Jun 2026

Cindy

There was way too much chlorine in the pool and hottub..we couldnt enjoy it very much and the lights were very bad in the pool area as well..

Friends

10/10

Exceptional

11 Jun 2026

CAROLE

Everything about this property was excellent. The breakfast choices were so many to choose from!! We will be back.

Partner

6/10

Pleasant

11 Jun 2026

Kim

The beds

Partner

10/10

Exceptional

09 Jun 2026

Robin

the front desk girl was amazing!! the breakfast young lady was very friendly!

Partner

10/10

Exceptional

08 Jun 2026

Julio C

We enjoyed our stay the staff was helpful and the pool and spa was very clean with plenty of towels close by the breakfast was nice and a variety of food

Partner

10/10

Exceptional

07 Jun 2026

susan

nice

Family

10/10

Exceptional

07 Jun 2026

Rosanna

The hotel is amazing and the staff is great. Its the only hotel we stay at when we go down to Berlin.

Partner

10/10

Exceptional

06 Jun 2026

Steven

Excellent choice for our stay! Superb room, comfy bed, excellent breakfast that included fresh cinnamon rolls!

Partner

10/10

Exceptional

05 Jun 2026

Rodger

First time there; will be coming back. Staff went out of their way to chat; the General Manager gave us tips on places to visit in the area and people treated you like friends, not clients. Had a chat with the women watering the flowers, when they were placed and when they would be removed toward the winter. At breakfast, my wife mentioned she would love scrambled eggs and would they be offered later in the week. The cook made her scrambled eggs right then and included cheese! We got to know one breakfast worker's daughter and how they went to get their nails done. Just a lot of fun.
Everybody had smiles; they appreciated our being at their hotel, not like some hotels where you are an inconvenience.
Room was super clean; housekeeping left us a note letting us know they did not do our bed because we had personal items on the bed and they did not want to disturb it. If we wanted them to come back to fix it up, just let them know.
Just a first class operation!

Partner

10/10

Exceptional

04 Jun 2026

Jeannine

Our go to place when we visit Berlin

Friends_and_family Friends

10/10

Exceptional

03 Jun 2026

Asher

All was perfect clean and beautiful
No more no less than perfect!!!!

Family

10/10

Exceptional

03 Jun 2026

Jean

Everything was great. Nice room and balcony. The hotel is in a perfect location for shopping and sight-seeing. Very good breakfast with really nice, helpful ladies.

Family

10/10

Exceptional

03 Jun 2026

Darlene

Beautiful and clean hotel with an inviting back patio. Big breakfast area.

Friends

6/10

Pleasant

01 Jun 2026

Laura

Beautiful property. Uncomfortable beds and this was the 2nd time staying there. Staff are friendly, so aren't. AC unit made a racket all night.
Breakfast eggs are horrible. It was like rubber and honestly looked like a child's toy!

Put a hundred dollar hold on my debit card and my bank needed an invoice from hotel showing we stayed there an order to release money, hotel refused stating I booked room through a 3rd party. Well they had no problem putting a $100 hold that clearly shows Berlin Grande on my bank statement, but wouldn't print anything for me. Very uncommodating.

Unfortunately, we won't be staying there again. We gave it a 2nd chance. For $187 a night for Uncomfortable beds, and a not so great breakfast, it's not worth the money.

Partner

10/10

Exceptional

01 Jun 2026

Michele

Amazing views, the property was amazing, rooms were very clean. If I had to complain about anything it would be the lady that was in charge of breakfast buffet. She was very rude and pushy. She treated the women that worked under her very harshly..

Family

8/10

Excellent

01 Jun 2026

Elmer

The room was clean, and the staff seemed to be polite and helpful. Even though we didn't eat it, the breakfast had better options than a lot of continental breakfasts. However, it didn't look all that appealing. I'm sure that we will stay here again in the future.

10/10

Exceptional

31 May 2026

Lloyd

Everything at this motel is a ten. Clean. New. Helpful staff. Excellent eveything

Partner

10/10

Exceptional

31 May 2026

Gail

Have stayed here several times. Always clean, well maintained, and great facility! Breakfast is awesome as is pool and hot tub.

Friends

10/10

Exceptional

31 May 2026

Tammy

Property was clean and wonderful. The only negative thing I have to say is too much light came thru the curtains from the lighting in front of hotel

Partner

8/10

Excellent

30 May 2026

Megan

The room was very clean. The staff was friendly. The breakfast had plenty of choices. Unfortunately, the pool smelled so strongly of chlorine that it burned my niece's eyes, so we did not get to swim.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Leah

Beautiful hotel. Room was clean and the outside grounds were beautiful.

Partner

10/10

Exceptional

29 May 2026

Judy

We had an amazing stay. The beds were wonderful!!

Partner

10/10

Exceptional

29 May 2026

Vicky

Location was beautiful!! Being able to sit outside and enjoyed the fire pits! Breakfast was superb ! Yummy cinnamon rolls!! Excellent place to stay and visit! Would definitely stay here again!

Partner

10/10

Exceptional

25 May 2026

Joseph

Location is very convenient and the property has the unique feel with old style stay.

10/10

Exceptional

23 May 2026

Daniel

The property was well located in Berlin. It is a beautiful hotel. The rooms were really big and well setup. Would stay there again.

Friends

10/10

Exceptional

20 May 2026

Kathy

Received great service at this well maintained property.

Friends

2/10

Poor

17 May 2026

Patricia

I booked through your site which advertised a two queen room with porch or patio. I arrived and was accomodated in a room with NO porch OR patio. The hotel had the room available BUT the only way we could have it was to pay AGAIN. I tried to call the 800 number but your phone tree was in a terminal loop. I tried the local number your chat bot provided and got no ring. So now ive paid double. And the hotel stated I was the second customer on 5/16 who were \"given the expedia hoax, because NO expedia block rooms had patio or balcony. I would like a refund for the UNUSED reservation because I DUPLICATELY PAID for the accomodation I booked with you WHEN IT WAS 100% NOT AS ADVERTISED

Friends_and_family Family

10/10

Exceptional

16 May 2026

KIMELA

Accommodations were great, breakfast was very good. All the staff was very friendly and helpful. I would recommend this hotel.

Partner

6/10

Pleasant

10 May 2026

mark

Poor water pressure on 4th floor. No outlets on one side of bed, pillows were awful, overpriced for accommodation

Partner

10/10

Exceptional

09 May 2026

Angela

Really loved our stay

Family_with_children

10/10

Exceptional

07 May 2026

Kim

We only stayed 1 night but had no complaints.

Family

10/10

Exceptional

05 May 2026

Suzette

the breakfast buffet menu had a large variety and was very fresh. The rooms and grounds were very beautiful and well maintained. Staff was very helpful . Enjoyed the pool and jacuzzi. Would stay there again.

Partner

10/10

Exceptional

03 May 2026

Kathleen

Fantastic location, staff very friendly and accommodating! Rooms very nice, very clean, comfortable beds, and balconies! Highly recommend!!!

Friends

10/10

Exceptional

01 May 2026

jacob

Nice

Partner

10/10

Exceptional

29 Apr 2026

Paula

My husband and I spent the night after shopping in Amish country. Our hotel room was very clean. Had everything we needed and the breakfast Buffay in the morning was top-notch. The only downside was the drawers on the dresser should be soft clothes as they were quite noisy from other rooms as well as our own.

Partner

10/10

Exceptional

22 Apr 2026

Elena

Checking in was easy, staff was friendly, room was clean, bed was comfortable, it was nice to have a balcony this time, the campus is always well kept and inviting with varying places to sit, fire pits and patio lighting was cozy, breakfast is served nice an early, a lot of variety, the pool was nice, stays available late I do go for a swim at 10pm, encounters with staff we’re all friendly and kind. I would like to thank the staff member unsure of her name but she remembered me and that had I tried to extend my stay Friday into Saturday but there were no rooms available which also goes to show you how nice the hotel is that it is always booked up, but she found my cell number and called me while I had already checked out and was shopping locally there was a room that came available I didn’t take the reservation because the rate was more for the one night then I had spent for the previous nights again not anything she could have done but I thank you for going above and beyond!!

Self

10/10

Exceptional

20 Apr 2026

kevin

A beautiful hotel. From the time we checked in till the time we checked out, the staff was awesome. One of the nicest hotels we have stayed at. The room was very clean. The pool and the hot tub was refreshing after a long afternoon of shopping. We will be staying there again.

Partner

10/10

Exceptional

20 Apr 2026

isaac

I thoroughly enjoyed my time at the Berlin grande Hotel.

My room was neat and spacious and I enjoyed making use of the additional outdoor spaces and indoor pool during my stay.

The included breakfast offered some delicious cinnamon rolls (with a choice of either maple or vanilla frosting) and the small shop for snacks and extras was super helpful, furnishing me with some much needed late night candy and also a new toothbrush.

Would recommend this property for anyone staying in the Berlin area.

Self

8/10

Excellent

19 Apr 2026

Sherry

We stayed three nights ! Loved it room clean lots of tables and activities outside as well as inside.
Free water and coffee in lobby was a bonus as I forgot my coffee this time around . Lots of shops and dining near by . Balcony was a bonus got to watch the sunset .

10/10

Exceptional

19 Apr 2026

Tara

Nice hotel and staff. Only negative was hot tub was not to temperature first night.

Friends_and_family Friends

10/10

Exceptional

18 Apr 2026

Ranee

I've never been to a hotel that was so clean and well maintained. Every part of the property even down to the grass is maintained and immaculate. The rooms are amazing, the beds are perfect and the pillows were great. They even have outdoor firepits and plenty of seating for everyone. I'll definitely go back

Friends

6/10

Pleasant

17 Apr 2026

Nordeen

The “hot” tub was barely lukewarm. That was too bad because the jets seemed to be working great. There are two gas powered fire pits in a lovely area. Unfortunately, one of the fireplaces would not stay lit. We reported it thinking it just needed more propane. That was not the answer. The breakfast consisted of the usual buffet breakfast choices but mostly cold with rubbery scrambled eggs. But the saving grace was the cinnamon rolls! Also, the room was spacious and clean!

Partner

10/10

Exceptional

16 Apr 2026

David

Great place to stay.

Family

10/10

Exceptional

15 Apr 2026

Natalie

Very nice suite and nice heated pool/ hot tub.