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Extended Stay America - Charleston - Mt. Pleasant

Charleston - SC · United States

304 Wingo WayView location

7.4/10Very good1,016 Reviews
Cleanliness7.4/107.4
Service8.0/108.0
Comfort7.6/107.6
Condition7.2/107.2
Neighborhood8.8/108.8
Amenities6.4/106.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Extended Stay America - Charleston - Mt. Pleasant

This Extended Stay America - Charleston - Mt. Pleasant is located in Mt. Pleasant and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.

Every kitchen at Extended Stay America - Charleston is equipped with a stovetop , microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. The property offers free onsite parking.

Weekly housekeeping services are provided for free and daily provided for a fee. Towels and linen are exchanged at the front desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning.

Attractions within close proximity to the hotel include the Charleston City Market, the Patriots Point Navel and Maritime and the Isle of Palms Beach.

Read more about this hotelShow less

When you stay at Extended Stay America Suites Charleston Mt Pleasant in Mount Pleasant, you'll be near the airport, within a 5-minute drive of Patriots Point and USS Yorktown. This hotel is 4.8 mi (7.7 km) from Charleston City Market and 4.3 mi (6.9 km) from The Citadel.

Make yourself at home in one of the 101 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 25

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 5:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include window guards
  • Minimal age
    25
  • Optional fees
    • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
    • Service animals are exempt from fees
    • Housekeeping fee: USD 10 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Mount Pleasant Memorial Waterfront Park 0.9 km / 0.6 mi
Shem Creek Park 2.3 km / 1.4 mi
Patriots Point 2.6 km / 1.6 mi
USS Yorktown 2.8 km / 1.8 mi
Arthur Ravenel Jr. Bridge 3.1 km / 2 mi
Patriots Point Links 3.2 km / 2 mi
Charleston Harbor Marina 3.4 km / 2.1 mi
Alhambra Hall 4.6 km / 2.8 mi
Mount Pleasant Sports Complex 4.9 km / 3 mi
Mount Pleasant Square Shopping Center 5.2 km / 3.2 mi
Hampton Park 6.5 km / 4 mi
The Citadel 6.9 km / 4.3 mi
Charleston Visitor Center 7 km / 4.3 mi
Aiken-Rhett House Museum 7 km / 4.4 mi
Music Farm 7 km / 4.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 101
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Smoke detector
  • Hotel safe
  • Lift access
  • Dining area
Show 6 more facilities & services
  • BBQ facilities
  • Grill/BBQ
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 25
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO PREMIUM QUEEN BEDSTUDIO • PREMIUM QUEEN BEDSTU.PI-QN

    Photos are not available for this room type.

    Extended Stay America - Charleston - Mt. Pleasant

    STUDIO PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDS NON SMOKINGSTUDIO • TWO DOUBLE BEDS NON SMOKINGSTU.2D-NM

    Photos are not available for this room type.

    Extended Stay America - Charleston - Mt. Pleasant

    STUDIO TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDS NON SMOKINGSTUDIO • TWO QUEEN BEDS NON SMOKINGSTU.2Q-NM

    Photos are not available for this room type.

    Extended Stay America - Charleston - Mt. Pleasant

    STUDIO TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Extended Stay America - Charleston - Mt. Pleasant

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Extended Stay America - Charleston - Mt. Pleasant

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDS PREMIUMSTUDIO • TWO QUEEN BEDS PREMIUMSTU.2Q-PI

    Photos are not available for this room type.

    Extended Stay America - Charleston - Mt. Pleasant

    STUDIO TWO QUEEN BEDS PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKINGSTU.KG-NM

    Photos are not available for this room type.

    Extended Stay America - Charleston - Mt. Pleasant

    STUDIO KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Extended Stay America - Charleston - Mt. Pleasant

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D

    Photos are not available for this room type.

    Extended Stay America - Charleston - Mt. Pleasant

    STUDIO TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Extended Stay America - Charleston - Mt. Pleasant

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKINGSTU.NM-QN

    Photos are not available for this room type.

    Extended Stay America - Charleston - Mt. Pleasant

    STUDIO QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Extended Stay America - Charleston - Mt. Pleasant

7.4
Very good
1,016 Reviews
Cleanliness
7.4 /10
Service
8.0 /10
Comfort
7.6 /10
Condition
7.2 /10
Neighborhood
8.8 /10
Amenities
6.4 /10
100 reviews shown
8/10
Excellent
28 Jul 2026
Carl
Bien
4/10
Poor
26 Jul 2026
Andrew
I was very disappointed with my stay. From the moment I walked into the hallway, there was a strong, unpleasant odor that only got worse once I entered the room. It made the entire stay uncomfortable.

The room itself was in poor condition. Several pieces of furniture were unstable, and some were broken, making the room feel neglected and poorly maintained. The toilet had a large rust stain in the bottom of the bowl that honestly looked like it hadn’t been cleaned and resembled something far worse at first glance. It was not a good first impression.

The shower had almost no water pressure, making it difficult to get clean after a long day. To make matters worse, the air conditioning unit squeaked all night long like a mouse trapped inside it, making it hard to get any quality sleep.

Overall, this property appears to need significant maintenance and better housekeeping standards. There are simply too many issues to overlook, especially for the price paid. I rarely leave negative reviews, but I feel it’s important to share an honest experience so others know what to expect.

Unfortunately, I cannot recommend staying here and would choose a different hotel if I’m ever back in the area.
10/10
Exceptional
23 Jul 2026
scott
We stayed in a recently refurbished room it appears. There was a few rooms blocked off apparently in current repairs. The room was clean, however, did an aroma of cleaning fluids. All staff we encountered was very friendly and accommodating.
10/10
Exceptional
23 Jul 2026
Brendon
Nice place, very peaceful
8/10
Excellent
22 Jul 2026
Aline
Cerca de todo.bueno
Y lo que no me gustó el agua de la ducha era muy caliente
4/10
Poor
19 Jul 2026
Sherri
I didn’t have high expectations-just needed a clean bed to sleep in for a night and I thought this was a property I had booked in the past, that was the mistake.

The staff was helpful, but upon entry there was a giant piece of missing drywall from a leak, not a good look, but overlooked that.

I was put into a “premium” room that was allegedly remodeled, the only thing remodeled was the flooring, and a new bed frame added. The kitchen was old and rundown and was not equipped at all with kitchen goods. The room had an unpleasant odor and the bathroom had what appeared to be some sort of yellow mold on the ceiling around the fan. The kicker was the German cockroach I found crawling at night around the bathroom ceiling.

The hallways are dingy and stale smelling, the elevator one evening reeked of someone who hadn’t bathed in weeks.

The exterior was not well maintained and had some cigarette butts around the perimeter. Breakfast was muffins and coffee. Shabby overall, but the sign of a roach conveys a much deeper issue with cleanliness.
Pet
2/10
Poor
19 Jul 2026
Ricky
We had roaches in the room, horrible water pressure, the breakfast was not a great variety, and no ice machine. The air wasn’t cold.
Family_with_children
6/10
Pleasant
18 Jul 2026
Brian
Someone pull the fire alarm didn't sleep well
Partner
2/10
Poor
17 Jul 2026
alexander
Found hypodermic needle tucked underneath the ironing board pad.
Partner
4/10
Poor
13 Jul 2026
Megan
Last night was a pretty rough night, we had to stop here. When I looked it up it showed really nice pictures, and Expedia put off that it was really good with reviews. But when we got there it obviously had those pictures updated when they first build the place, because it did not look like this. Not only that but because we had a late check-in, the door was locked you could not even get in and there was nobody working at front. Luckily somebody else was also trying to check in, and so he was outside on the phone trying to call management and finally got the manager down to check us in. But if that wouldn't have happened, we would have been out there for hours because you can't check in late unless you can get a hold of the manager working. And the elevator was rickety and she gave me the key cards with a number you couldn't even tell which room it was, and the key card she gave me did not work for my room. She gave me two key cards one for me one for my sister, my sister was able to get in but I went back to the car to get my stuff I went back up upstairs and I scanned my card on every single door and it kept telling me none of those doors were the right room, and of course my phone didn't work at the time and so I couldn't even call anybody for help. Finally my sister rescued me and let me in the room, but it was really rough.
Family
10/10
Exceptional
03 Jul 2026
Ademola
Clean amenities
Self
2/10
Poor
02 Jul 2026
Kristey
Our first room given to us was dirty and hadn't been cleaned from previous guest. The next room they moved us to had roaches everywhere on the floor as soon as we turned on the lights ther ran everywhere. The bathroom had no soap or shampoo or a ice bucket in the room and when we asked the front office we was told they where out and was offered some dish washing soap in a cup. We checked out around 7:30 and there was no fruit offered or any kind of juice for the breakfast just coffee and only two chocolate muffins where available. I rented two rooms and paid over $400 for one night it was horrible.
Friends_and_family Family
2/10
Poor
01 Jul 2026
Tyler
Said we were okay to check in late, when we showed they wouldn’t let us in and canceled our reservation. We called 3 times to confirm it would be ok.
Family_with_children
2/10
Poor
01 Jul 2026
Charles
Staff somewhat helpful, room very HOT! NO dishes or pots and pans.
4/10
Poor
27 Jun 2026
Dominick
The place had a musky smell to it and had a bunch of big fan running in the hallway causing a lot of noises. there was no coffee maker in the room, the AC is probably on it's last leg so it made a lot of noise.
Family_with_children
2/10
Poor
24 Jun 2026
Charles
There were roaches in room that got into my medical equipment and on personal items in bathroom. pipe burst and was shut off without notification leaving one of us soapy in shower unable to rinse. Blankets, towels, comforters sat on floor 2 days to soak up water. No cold intermittent hot water. Suite with kitchen without dishes- you could get from desk after deposit, stove and hood filthy no light in hood. Staff wore PJs while on duty. Staff also sat in car outside smoking weed at front door and had to ring bell several times to get response. Did not answer calls from room had to walk down for all requests. Extremely unpleasant Staff, hotel and stay. Will not stay in this hotel ever again. BEWARE!!
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
Patricia
We have stayed at this same location for the past 8 year's. Clean and some updates to rooms. Anytime we pick a diff. Hotel its allways disappointing! Not this extended stay the manager worked every single day that we were there, she does alot more than run the front and made sure we were comfortable in everyday. Everyone was very kind this stay, we miss Mr. Raymond who worked maintenance for many years before his retirement, he was the greatest person. Now The beds aren't the most comfortable but having a kitchen and enough room to move about that is clean is the reason I will stay here for the next years to come. Allways ckean towels and linen available anytime we needed them ,Very safe parking area the staff also made sure guests had room to park overheard big truck drivers wanting to block off the parking lot and staff told them alternative parking arrangements so that all guests wouldn't be inconvenienced by the truckers. Thoughtful and helpful! We appreciate yall and will be back soon.
Friends_and_family Family
8/10
Excellent
21 Jun 2026
Chris
Room was very clean, front desk guy was super friendly and the ac was top notch! However there was no soap at all in our room. Highly recommend bringing your own shampoo and conditioner as well as soap. No one is at the front desk overnight, and they had all kinds of construction going on, on the second floor which made it smell really weird. And alot of fans in the walkway.
Partner
8/10
Excellent
20 Jun 2026
Krisztine
For a quick night, the bed was extremely comfortable, the room was clean and the kitchen allowed us to keep our travel food cold. I've read reviews about bugs, but we didn't experience any. Located in a great spot with restaurants within walking distance, as well as good streets to run down if you are a runner.
Partner
2/10
Poor
20 Jun 2026
Edward
Should change the name to roach motel. Paula at the front desk didn’t care to hear about the roach problem. I’ve pictures and video. There appears to be poo flowing from some part of the wall. Have pictures. I checked out early and Paula indicated that I’m checking out late even though I’ve a rez for another day plus. Paula refused to print a receipt. She is not someone that should be customer facing. Terrible service. The location of this place is great if you’re okay with roaches and terrible front desk service.
Self
6/10
Pleasant
19 Jun 2026
Bernard
I stayed for two nights over a weekend, normally a busy time for a hotel but this location did not necessarily offer what was displayed. Yes, coffee was available but no breakfast. Coffee was only available if there was some left and I was told what was there is there and will not be refilled. I'm not sure if that's generally true or just someone having a tough day.

Some larger issues that are fixable or at least can be addressed:
-The bathroom of the room I was in had dark blotches near the drain of the tub. No idea what it is.
-There is no breakfast available. Again, this may not be the case in general but it was while I was there for 3 days, 2 nights...no breakfast any of the mornings I was there.
-The front desk attendant didn't know the WiFi, I had to show him how to access it and then show the other two hotel guests who were in line how to use it, as well.
-The WiFi is not clear on if it's free or if it costs money. The directions are not clear and you may end up paying for WiFi if you are not careful.
Self
6/10
Pleasant
19 Jun 2026
Axel
Water pressure in the shower was pretty awful whenever we attempted to put hot water the knob would shake vigorously and water pressure was beyond minimal staff was nice to give us a new room as the one that was given to us at the start was still being cleaned
Partner
2/10
Poor
18 Jun 2026
William
Checking was great after that it all went down hill. Door open to room when we arrived dirty kitchen, bathroom and room in general. Would have left if we didn’t get in so late. O one even showered there because of the condition of the shower. Toilet almost overflowed, had to shut the water off myself and no response from maintenance after calling and alerting them to the issue. Management attempted to come in the room at 6:00am because it was not supposed to be rented as it was already rented to someone else.
Friends_and_family Family
2/10
Poor
16 Jun 2026
Emma
I had a cockroach in my room the German cockroach which are the common. The floors were sticky and the room smelled awful.
Friends_and_family Friends
2/10
Poor
15 Jun 2026
grace
If i could, I would give 0 stars.

As a young woman who frequently travels alone for work, safety and reliability are extremely important when choosing accommodations. One of the main reasons I booked this hotel was because it advertised late check-in availability, as I wasn't arriving until after 10 PM.
Unfortunately, when I arrived, I was informed that the hotel was overbooked and that there was no room available for me despite having a confirmed reservation through Expedia. The employee at the front desk was rude, dismissive, and offered no apology or assistance in finding an alternative solution.
Being turned away at 10 PM in an unfamiliar area with nowhere to stay was both stressful and unacceptable. To make matters worse, I still have not received a refund for the reservation.
The hotel itself may have been perfectly fine, but the way this situation was handled left a very negative impression. A simple apology, some empathy, or assistance in finding alternative accommodations could have made a significant difference.
Based on this experience, I would not choose to stay here again, and I am also hesitant to use Expedia in the future.
2/10
Poor
31 May 2026
Autumn
Bathroom sink dumped water all over the floor. Empty pizza box, soda and butter left in the fridge. The TV had no power cord.
Partner
10/10
Exceptional
29 May 2026
Clayton
Staff very nice and check in and out perfect. Only issue I had was that I saw a dead roach or two but I know that people can bring them as well so it could be from them putting out pesticides to get rid of them. Overall good spot and close to everything.
Partner
4/10
Poor
26 May 2026
Edward
The only thing I can say positive about this hotel was that the bed was clean and comfortable, and the front desk staff were very, very nice. But my room was straight up dirty. The floor had food particles everywhere like it had not been swept and/or vacuumed, there was still toothpaste, residue all over the sink and the shower was straight up dirty like someone had been doing construction took a shower and they did not clean up. I question if my room has actually been cleaned from the previous person. I would not stay here again.
2/10
Poor
24 May 2026
Katelynn
Room was super outdated and bed was terrible.
Partner
8/10
Excellent
20 May 2026
jessica
I want to share a detailed review of the hotel because I actually read these to determine if it is an okay place to stay or not.

First and most important, this place is CLEAN. Our room was clean, the foyer. It felt like they were trying their best to make sure guests are comfortable.

The staff is nice. And the location seemed safe. It was even within walking distance to a few restaurants.

I would absolutely stay here again if I was looking for a budget friendly hotel. That is what you are getting. Clean, comfortable, affordable.

The breakfast was just okay. We don’t depend on this to feed us, but my son is so used to a continental breakfast if it’s included that he was very sad about the breakfast options. They note it is grab and go though.

I didn’t get the “people live here” sketchy vibe some of these locations have. And also- other than people smoking outside, there was no cigarette smell in the building. (We had an issue with a different ESA and the room reeked of cigarette smoke. So I was genuinely worried about this when I booked it.)

The biggest issue we had was our door had to be pulled shut to latch and it was hard to remember that.
Friends_and_family Family
2/10
Poor
20 May 2026
Malcolm
The kitchen had 1 fork! 2 coffee cups. No in-room coffee pot. Floors were dirty. We did not stay the night and left by 830pm.
Partner
2/10
Poor
19 May 2026
Shannon
Experience was horrible! Room was not clean to begin with but then even though they checked me into my room and gave me a key while I was out at a graduation they packed up all of my belongings in trash bags, cracking my iPad in the process and took them downstairs. When they took my things back to the room I’m unsure why they even entered the room to begin with because nothing was touched aside from all of my things being moved out. The pictures are not an example of what the rooms actually look or smell like.
Friends_and_family Family
8/10
Excellent
18 May 2026
David
basic accommodations, clean and convenient location,
10/10
Exceptional
17 May 2026
Jodi
The room was clean (we could smell it when we walked in) and the staff was fabulous. My husband found a cockroach in the bathroom, but that was it. Compared to the prices of other hotels in Mount Pleasant, it was probably the least expensive, but we wouldn’t stay again because of the lack of amenities.
Partner
4/10
Poor
17 May 2026
Symone
The room was not as clean as it should have been. Stains behind and on toilet , tub has some stains. The toilet lid was not screwed in all the way and ended up falling off. The “free breakfast” is a pack of grits , some fruit grain bars and a coffee station. If you’re looking for something to get by that you won’t spend a lot of time in, this is the place for you. Just barely decent facility.
Friends_and_family Family
4/10
Poor
14 May 2026
Luis Alejandro
Baño sucio con toallas mojadas
6/10
Pleasant
13 May 2026
Donna Renee
The room was nice and clean but the noise from the rooms next door was horrible they came in late and very loud. Also the hallway and elevator was so hot it took my breath. They do need to invest in a New Cart the one they have was very hard to use because it kept falling apart. Other than that everything was great. One of the guys who was staying there helped me with the cart.
Pet
6/10
Pleasant
12 May 2026
David
The whole property was kinda smelly but the price was very affordable so cant really complain.
Self
10/10
Exceptional
11 May 2026
Bruce
Clean room, very friendly staff, good coffee
Friends_and_family Family
4/10
Poor
11 May 2026
Verified traveler
Other than a belligerent maintenance worker and desk staff member. The three cockroaches that I killed. The heavy pesticide smell.
They overcharged for the room.
Pet
2/10
Poor
10 May 2026
Noah
Staff was nice but the room was horrible smelled bad and had bugs – Gross!
2/10
Poor
08 May 2026
Faith S.
The elevators wasn’t working first floor was not available at the climb the stairs with a lot of stuff and roaches was in my room. I want a refund. I’m highly disgusted and disappointed.
8/10
Excellent
07 May 2026
Lizbeth
I only stayed for a night with my family so I can’t say much about the entire property, I do want to make
10/10
Exceptional
05 May 2026
mona
Yes
Partner
10/10
Exceptional
05 May 2026
mona
Didnt look for kitchen items. Short stay.
Partner
6/10
Pleasant
02 May 2026
Steven
Kitchen had a refrigerator and microwave but no ice (just empty ice trays…and there was no ice machine in the entire hotel! No dishes, no utensils, no dish towels …if I was staying multiple nights I would have gad to bring my own.Breakfast was extremely disappointing: coffee, just packets of oatmeal needing hot water, that was all.Room was spartan but clean. Staff was very friendly and helpful. Overall, disappointing compared to what I’ve experienced in other value oriented hotels.
8/10
Excellent
02 May 2026
George
Property was good and staff excellent. A little noisy late night with folks that were loud in the lobby and halls. Not necessarily the hotels doing but it does not contribute to the experience.
Partner
2/10
Poor
01 May 2026
Richard
I would never stay again. Poor amenities. Shower did not drain. Terrible breakfast. And more
6/10
Pleasant
29 Apr 2026
Anne E
Staff was nice. Old motel with only the very basics. If you need a sleep and to do a load of laundry, it’s ok. Mattress and then sheet on a queen bed with one flat pillow per head. Shower didn’t drain correctly in our room. Skip this one unless you’re desperate.
Partner
2/10
Poor
27 Apr 2026
Angela
I woke up at 3 am turned on bathroom light roachs ran everywhere
Partner
2/10
Poor
27 Apr 2026
Kimberly
We had an unfortunate experience here. We retired for the night immediately upon arrival to the room. Twice during the night while toileting, I saw roaches of varying sizes when the light was turned on in the bathroom. In the morning, we found long black hair in the shower and the sink. A clump of the same hair was at the foot of the bed (we had slept in all night);between the sheets. GROSS!!! Expedia representatives were unable to reach hotel management on our behalf. Hotel management has yet to reply to the message I sent through the app.
Partner
2/10
Poor
21 Apr 2026
Jessica
Elevator was broken with no help from staff to carry bags up 2 flights of stairs.
Family_with_children
4/10
Poor
21 Apr 2026
Jessica
Elevator was broken had to carry bags ip 2 flight of stairs with no staff offering to help. Sinks and bath slow to drain, with toilet hard to flush. Beds were clean but very hard and uncomfortable
Family_with_children
4/10
Poor
20 Apr 2026
Michael
Elevators were not working the entire trip. Had to use the staircase and it was hard for my wife who has a hip condition.
Family
6/10
Pleasant
19 Apr 2026
Zoe
Needed more pillows and the mattress was uncomfortable
Partner
6/10
Pleasant
19 Apr 2026
Dulce
It was ok for the one night that my daughter and I needed. The lady at the front desk was very friendly, however, we were on the 2nd floor and there was no elevator working. The property is old and it looks like such but I am thankful and grateful for the beds, pillows, linens, a/c and whatever I miss to mentioned. Thank you for keeping us safe.
Family_with_children
10/10
Exceptional
13 Apr 2026
william
Clean room and everything was functional.
Family
4/10
Poor
12 Apr 2026
Julie
The elevator worked but didnt work after I had to have my room changed from the second floor to the third floor and had to carry my bike and bags up stairs. My room needed to be changed because the sink in the bathroom flooded the bathroom floor.
Self
6/10
Pleasant
12 Apr 2026
Anna
There is no breakfast. Coffee and granola bars should not be advertised as breakfast.
Family_with_children
2/10
Poor
12 Apr 2026
Ângelo
Upon arrival, the hotel did not look very inviting, but since we had a reservation, we decided to check in. Unfortunately, the staff was extremely rude from the start—no eye contact, spoke very quietly, and behaved in an unfriendly manner. He requested documents from my wife and child, which I had never experienced before. When I went to get them from the car, his attitude became even more disrespectful, creating an uncomfortable situation in front of my family and other guests. We felt so unwelcome that we decided to leave and stay elsewhere. Worst hotel experience I’ve ever had, even before the stay began. Also, Expedia did not refund me.
Family_with_children
6/10
Pleasant
11 Apr 2026
Karen
The kitchen had no dishes or silverware.
Don’t expect any frills. It’s a BASIC S ONLY hotel but the staff was very nice and the place was very clean.
Family
8/10
Excellent
09 Apr 2026
Angela
Clean room , budget friendly room. Limited Breakfast options. Good place to stay to sleep and see Charleston on a budget.
Partner
6/10
Pleasant
05 Apr 2026
John
no Breakfast, Bed was cheap and uncomfortable
Self
6/10
Pleasant
03 Apr 2026
Vincent
Clean and cheap. Great location. Breakfast is poor - grits and oatmeal packets and coffee. Room was clean, but loud. Common areas are kinda dank.
Partner
6/10
Pleasant
31 Mar 2026
Amanda
My room had a bug infestation, I don't know if it's a weather, beach area, 1st floor issue. I checked in at midnight and didn't want to move. But there were probably 10-15 bugs that I killed throughout the weekend and more just crawling around. I did report it to the front desk. Breakfast is just grab and go oatmeal packets, packaged muffins. The room is not stocked with kitchen ware- even plates, cups, sliverware. They can all be requested from the front desk.
Self
2/10
Poor
31 Mar 2026
Tamenia
Electrity exposure; water leak; thermostat malfunction; No other Room Allowed; Unsanitary; miltiple times informed staff and GM-No aporopriate response/concern: Stay unacceptable; explained need for full refunds- for first charges and a second charge unauthorized and refunds requested, a third charge unexplainable, needs to be refunded all charges.
Business Family_with_children
4/10
Poor
28 Mar 2026
Bobb
Nice people. The room reeked. Maybe a 2 or 3 day old pizza got microwaved buy not long enough? Not burned, but rancid
Self
6/10
Pleasant
23 Mar 2026
Leo
Place was decent and good price. Location is great!
Friends_and_family Family
2/10
Poor
21 Mar 2026
Karrie
Bugs!
Self
2/10
Poor
17 Mar 2026
adrian
Nina at the check in desk was amazing. Wish the same could be said for the room. Several generations of cockroaches.gently approached the situation with the front desk. Based on older reviews seems like a recurring issue. Great location. But you get whatnot pay for. The complimentary breakfast is coffee and not much else.
6/10
Pleasant
14 Mar 2026
Varsha
The elevator lift stuck on us three times during our stay.
The rooms were clean but very old and outdated. Generally my stay was short so my
Family and I made do with what we had. But probably won’t stay there again. Staff was very pleasant and helpful!
Pet
2/10
Poor
13 Mar 2026
Leigh
The staff was great but they sent me to a room that was not cleaned, loud noise from neighboring rooms. I double locked my door for safety as this felt like a true “flop house”
Self
10/10
Exceptional
12 Mar 2026
Keith R
Very nice room at a reasonable price. Nice place. Breakfast and coffee was limited, but enough to get you going.
Partner
4/10
Poor
10 Mar 2026
Kira
This is not the kind of place you stay bc you want to stay but more the kind of place you stay bc you NEED to stay. Not for vacationers but perhaps those in a transient housing situation. The rooms are bare boned. No cups, no coffeemaker, nothing- available by request (if they are available). No access to extra pillows or bedding (we were told they are on back order). The mattresses are covered in crunchy plastic that makes sleeping a sauna-like experience paired w the AC that blasts anrctic air every 4-5 minutes then pauses to fill the room w stagnant humidity. There are no privacy curtains, just black out, so you’re pitched into darkness or exposed to all (very uncool if you’re a first floor guest), There may be value in staying here if you plan on staying for a duration as rates nightly drop the longer the stay, but it’s highway robbery for just a night or two. I had far higher expectations having stayed at this chain on two other occasions in different locations. I would not return. *** But the bed linens were freshly laundered and the room was clean.
Friends_and_family Family
6/10
Pleasant
04 Mar 2026
Melissa B
We didn't feel they took the Continental breakfast seriously. Our first they said they were out of creamer for the coffee. The second day they ran out of coffee. She offered us instant coffee instead. We ended up having to go out for breakfast both days.
Family
10/10
Exceptional
23 Feb 2026
Anthony
Love it
6/10
Pleasant
22 Feb 2026
Franciesco
Room was decent and more importantly it was clean so over all it’s well worth the money
2/10
Poor
21 Feb 2026
Louis
No one there to check in. Had to wait for over an hour for someone to come. Not friendly or helpful in anyway.
8/10
Excellent
15 Feb 2026
Kendell
Yes the room was clean
Partner
8/10
Excellent
07 Feb 2026
Kiskisa
Spacious room. Mostly quiet. The staff were really nice thank you to Princess and Gloria for taking care of me. The night help “wisdom” could use some pointers on courtesy. The room was quite comfortable.
Self
4/10
Poor
22 Jan 2026
Michelle
Okay? So the kitchen was absolutely empty. Nothing to cook with and there was freaking german roaches everywhere, and then the bootiness is we find a lacenta, the very next day, half the price ten times as nice
Partner
8/10
Excellent
11 Jan 2026
Melanie
Breakfast was mostly just coffee, hot water, packs of oatmeal and some granola bars. The staff was excellent and very helpful. I love that it was conveniently located and pet friendly.
Pet
2/10
Poor
04 Jan 2026
Lawrence
I was not allowed to check in because the bar code on my Drivers License would not scan. I had to drive around town and try to find a Hotel with vacancy and one that I could afford.
Self
6/10
Pleasant
04 Jan 2026
Jeremy
Room was good besides the fire alarm beeping outside the room.
Leisure Family
10/10
Exceptional
16 Dec 2025
Elizabeth
Breakfast options were extremely limited. Last stay offered a variety of prepackaged options for oatmeal, this time it was just plain. The bare minimum selection is lacking…would love some variety in choices and fresh fruit 🍎 would be so nice.
Business
2/10
Poor
15 Dec 2025
Mark
smelled like smoke, the desk clerk was half-dressed... the list cold be so much longer.
Business Self
10/10
Exceptional
08 Dec 2025
Elizabeth
Front desk was very personable, room was clean and everything functioned properly. Kitchen consisted of full size fridge two burners microwave sink. Dishes and pans were available by the front desk for cooking. Breakfast was minimal, granola bars, oatmeal, and grit packets, coffee, and tea. I will stay again as it is affordable and clean.
Business Self
6/10
Pleasant
13 Nov 2025
Charles
Room was in poor condition and not very clean, especially kitchen and bath areas. Very tired and in great need of refresh.

Staff was outstanding!
Business Self
4/10
Poor
19 Oct 2025
Michael
Air conditioning did not work. Toilet would not flush the whole way.
Self
10/10
Exceptional
17 Oct 2025
Angela
Gloria provided excellent customer service.
Business_and_leisure Self
2/10
Poor
12 Oct 2025
Jennifer
It was so bad we didn’t stay. We walked into room and left and had to get a room at another hotel
Friends_and_family Family
4/10
Poor
12 Oct 2025
JEFFERY
It smelled bad…. Used syringe in the parking area. Just felt dirty
Leisure Partner
10/10
Exceptional
07 Oct 2025
Melvin
Everything
Business Self
2/10
Poor
05 Oct 2025
Jessica
Horrible - run away
Self
10/10
Exceptional
28 Sep 2025
Tyrone
Staff was great
Self
2/10
Poor
27 Sep 2025
Mari
The beds were hard and the bedding smelled like cigarette smoke. The tub had soap scum in it and looked like it hadnt been scrubbed ever. The staff was friendly. There was a party going on over our heads all night long with loud music and stomping around. Do not recommend staying here!
Leisure Partner
10/10
Exceptional
27 Sep 2025
Tyrone
Staff was great
Self
10/10
Exceptional
26 Sep 2025
Tyrone
Sraff was great
Self
10/10
Exceptional
25 Sep 2025
Tyrone
Staff was great
Self
10/10
Exceptional
24 Sep 2025
Tyrone
Staff was great
Self

Location & surroundings

Extended Stay America - Charleston - Mt. Pleasant
304 Wingo Way, Mount Pleasant, United States

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Extended Stay America - Charleston - Mt. Pleasant

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