Triumph Plaza Hotel

Egypt , Cairo
CAIRO, El Khlifa El Maamoun Street, Heliopolis, 4
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50 reviews shown

10/10

Exceptional

24 Feb 2026

Pablo

Great staff and awesome attention!

10/10

Exceptional

03 Feb 2026

Suresh

Good value

8/10

Excellent

25 Oct 2025

David

Service of the staff was impeccable. Everyone was helpful and friendly. The night and morning reception staff provided assistance throughout my stay. The room was comfortable and quiet. I would be happy to stay again.

Leisure Self

10/10

Exceptional

17 Oct 2025

Mark

Great location short drive to Airport. Lots of parking and a good location for Uber pickup for tours and restaurants. Short ride to Tiber Square. Large rooms with bottles of water and coffee. Hotel restaurant and coffee shops are very good.

Partner

10/10

Exceptional

14 Oct 2025

Mark

Great location to start Cairo tours. Busy street but relatively quiet.

Partner

10/10

Exceptional

14 Jul 2025

Ibrahim

Good property, Convenient location, Friendly staff and a Comfortable room.

Business_and_leisure Self

10/10

Exceptional

01 Jul 2025

Paul

The hotel was superb in most ways. My only complaint was the food, which was generally quite bland.

Leisure Family

10/10

Exceptional

29 Jun 2025

Hany

Once I arrived to the hotel. they welcomed us with a warm greeting.they went beyond & above their duties thanx to them. They always smile &made us comfortable talking with them always concerned about our stay & comfort thanx to him. thanx to u all thanx again and the last of the best .front desk manager . thanx you for ur excellent service u have provided to us 10/10 we will be back

Leisure Family

10/10

Exceptional

19 Jun 2025

Marko

Amazing place to stay with very attentive management.

Business

10/10

Exceptional

10 Jun 2025

Medhat

Excellent Experience at Triumph Plaza Hotel – Special Thanks to Mr. Mahmoud and Mrs. Katreen

My stay at Triumph Plaza Hotel was truly exceptional, and I would like to extend my heartfelt thanks to Mr. Mahmoud and Mrs. Katreen for their outstanding hospitality. From the moment I arrived, both were incredibly welcoming, professional, and attentive to every detail.

Mr. Mahmoud ensured that all arrangements were seamless, and his commitment to guest comfort was evident in every interaction. Mrs. Kristen was equally remarkable—kind, efficient, and always ready to assist with a smile. Together, they made my stay not only comfortable but genuinely enjoyable.

Thank you both for going above and beyond. I highly recommend Triumph Plaza Hotel and look forward to returning soon!

Leisure Self

2/10

Poor

06 May 2025

Kariballa abdulkadir

Every thing is too old u need dully renovation

10/10

Exceptional

01 Apr 2025

Ahmed

Perfect place

6/10

Pleasant

21 Feb 2025

Verified traveler

Nice staff, lackluster rooms.

Friendly staff. Rooms are outdated and our balcony doors did not lock. There is a military training site next door which plays the trumpet too frequently and early in the morning. Service at the restaurant was slow and food was OK. Dining is very affordable.

Partner

10/10

Exceptional

16 Feb 2025

Riad

Triumph Hotel has a friendly, knowledgeable and caring staffs. It's clean and comfort even the room is time to renovate the carpet and the bathroom. These issues didn't bother but to keep the hotel within the 4 stars rating.

Business_and_leisure Family

10/10

Exceptional

30 Dec 2024

Bassam

Professional people

Leisure Self

10/10

Exceptional

28 Dec 2024

Bassam

Nice Hotel

Leisure Self

10/10

Exceptional

28 Dec 2024

Bassam

Amazing & Professional people
Clean rooms
Amazing view
Wonderful service
Enough for me to see their smile all the time

Leisure Self

10/10

Exceptional

07 Dec 2024

nadi

Very nice staff

4/10

Poor

31 Jan 2024

Verified traveler

Needs a bit of supervision

Air conditioning heating system not working properly. Chamber mades often too busy monitoring other guests leaving (for tips purpose), therefore I had to ask for the bath to be cleaned after two days of staying & also, at some point, forgotten to leave toilet papers so I had to ask the receptionist to send me some. M

Partner

4/10

Poor

16 Nov 2023

Stefano

Not the best location for a hotel

The hotel is sharing the boundary wall with an army college it’s in front of a mosque. At 4:30 starts the early call from the college with trumpets and after the mosque…the rooms have thing glasses!
In addition it was almost impossible to book a night transfer to the airport

Price is good

Business Self

8/10

Excellent

29 Oct 2023

Verified traveler

Good value for money hotel in Cairo

Postives

- The hotel room was a good size
- The staff were really friendly and helpful
- Cleanliness to a good standard
- Hotel is located near to the airport (15 mins drive) which is helpful
- Internet / Wifi was included and reasonably fast
- Complimentary drinking water, appreciated.

Negatives

- Not a lot really, in terms of western standards this is probably a high 3 star hotel with reasonable levels of cleanliness.
- It's fairly basic but comfortable.

Self

8/10

Excellent

27 Oct 2023

Michel

Very poor WiFi.

Leisure Self

8/10

Excellent

14 Oct 2023

REZA

Cairo hotel experience

We stay for one night and it was fantastic experience nice place. Staff are really friendly and helpful special Amir in collection of luggage was fabulous and help us

Friends_and_family Friends

4/10

Poor

11 Jan 2023

Rabab

Staff was extremely rude and unfriendly. Property was rundown and old. Shower pressure was extremely low and took so long to get hot.

Leisure Family

2/10

Poor

28 Jun 2022

Hussein Sayed

Very old style hotel staff not professional

Leisure Family

10/10

Exceptional

18 May 2022

Nadra

I’m pleased about the service

Leisure Family

10/10

Exceptional

07 Nov 2021

Verified traveler

Best deal for value

I liked the atmosphere and the area. The overal service is great. I would stay again

Friends_and_family Family

8/10

Excellent

25 Oct 2021

Tehmena

Thank you

Go to hotel nice stuff clean rooms I would recommend

Business

10/10

Exceptional

18 Feb 2020

Verified traveler

My staying

Was so good

Self

8/10

Excellent

02 Jan 2020

Verified traveler

Great location but the hotel rooms are bit old.

Partner

2/10

Poor

18 Nov 2019

Verified traveler

They charge me more than you quoted me the workers very very rude very noisy I will NEVER book there again

Business

6/10

Pleasant

22 Sep 2019

Salem

The place was nice however the front disc upped the price on me

Business

6/10

Pleasant

21 Sep 2019

Salem

Booked the room on line, and got the price
When I went there they wanted to charge me a different price

Business

6/10

Pleasant

01 Jan 2019

Verified traveler

Nothing to be told except saying it was okay but was nice guy at the reception I think his name Eslam

Business Self

6/10

Pleasant

19 Dec 2018

Woman

When you are a woman travelling alone, it can be exhausting in Cairo and even at the hotel that makes you feel uncomfortable.
The lack of ATM machines at the hotel and transport services (shuttle even by paying, when asked they said only at certain time) and to get taxis to come to the hotel (most of the time they get lost).

10/10

Exceptional

11 Sep 2018

Verified traveler

Nice hotel and nice staff. I hope to come again and again

8/10

Excellent

05 Jun 2018

Waguih

Excellent quality for the price.

The hotel is well located at the entrance of Heliopolis. Parking is free for residents. The rooms are clean but somewhat old. The bathtub is cracked. The price for Egyptians are amazing. The balcony in the room is nice but not furnished.

Partner

8/10

Excellent

30 May 2018

Verified traveler

Very reasonable place

Very good hotel and clean.. Good customer service.. Nothing super fancy but if you need a decent quiet place to stay this is a good choice. No swimming pool but I personally don't care

10/10

Exceptional

30 May 2018

hany

amazing hotel

my stay there was for only one day and I spent all of it outside the hotel but when I checked in, I wanted to stay more, the hotel is amazing specially the last floor, the view is fantastic, the staff were great

Partner

2/10

Poor

25 May 2018

Verified traveler

NEVER go back

First for my check in I had to stay 30 minutes as they did not have my name on their reservation list!
second, I asked for a double bed and they gave me two single beds however I they didn’t care about my request
third, there was a man who was staying infront of my room all the time whenever I open my door I see him stairing at me which was not fun at alll and was sooo creepy! I talked to the receptionist about it and they said its the hotel rules to have this man!
forth, My sistet came to me to talk to me and they did not allow her to come upstairs to me and said its the hotel rules!! and after i spoke to every single person in the hotel they allowed her for 30 minutes!
fifth, I ordered a lemon juice and after two hours came to me the worst juice ever which I did not even drink it!
sixth, whenever I leave the hotel or enter the hotel the security has to know my room number and that made me feel as if I was in a prison not a hotel!
seventh, the breakfast was really bad it was left over food from the previous day for sure as it was tooo cold and not even rgular type of food that supposed to be at any hotel!
I will NEVER go back to this hotel

6/10

Pleasant

06 Jan 2018

Emad

Dishonest Receptionist!

We have booked a family suite which includes 1 king size bed and 2 single beds + living area. Upon arrival the receptionist allocated us in a regular suite which has only one king bed and living area, we asked for the 2 single bed, then he said we will move you to another suite, after collecting our stuff and waiting for about 30 mins, they took us to a suite which has 2 single beds and living area. Again contacted them and explained that we need what we have booked (1 king and 2 singles), it was taking long and we had to go to a party so we have left them with promise to get this issue sorted by the time we are back. We returned back before midnight and nothing was done, the receptionist claimed that we wanted the suite with king bed not the 2 single beds. I showed him the reservation details which clearly states that the suite includes 1 king bed and 2 single beds. He said they have no suites with this specifications, as then demanded them to provided 2 roll in single beds, he offered only one bed, which was really poor judgment from his side, we were a family of 2 adults and 2 children and I asked where do you expect the 2nd child to sleep then, he said there is a sofa. By then I realised that talking to him is worthless, I asked to talk to a manger, who instructed him to give us a family suite. I was really very disappointed as we were not given what we have booked from the start and with the receptionist saying more than 5 times they have no such thing as family suite!!

8/10

Excellent

23 Aug 2017

Luz

Excellent.

Everyone is very kind. The rooms are immaculate. Breakfast is not that great but there's a cafe in the hotel, so you can order stuff from there like freshly squeezed orange juice, capuccino, etc.
WiFi doesn't work all the time. I missed an invitation bec the wifi was not working the day I was there. You can not make long distance phone calls from your bedroom but you can do it from the reception. Everyone tries to help you. If you need a taxi, they get one for you. Also, it's in Henilopolus, in the way to the airport, so has easy access. I was at the Hilton but I moved to this hotel bec the cleannes at the was horrible. After being here, I travel for two months and came back to this hotel, because of their cleanness and professionalism.

2/10

Poor

28 May 2017

Ahmed

Very bad hotel

It was a horrible experience, definitly i will not choose or recommend this hotel to any of my circle.

6/10

Pleasant

08 Apr 2017

Maya

The stay was not comfortable, the hotel cannot be entiteled to four stars and customer rating 4 out of 5 is also over rated.
The staff is friendly, rooms big, sunny, but extremely old and out of date.
The hotel is not clean!!!
I asked for the adopter for the phone three times during one evening, but did not receive it. the next day when i checked with the reception, they just told me they do not keep any in the hotel.

6/10

Pleasant

07 Jan 2017

Mohammed

in checking, they asked me to present marriage certificate, which was odd !!

10/10

Exceptional

30 Oct 2016

Anne

Excellent hotel, reasonably priced.

I was exhausted on arrival, having spent 7 days in Jordan visiting Syrian refugee camps etc. The Triumph Hotel was a very pleasant surprise. Because of the inexpensive price, I was expecting very basic bed and breakfast. No - this was an international standard hotel with cheerful, efficient staff at every level. My stay was bliss.

10/10

Exceptional

02 Aug 2016

Hasnaa

Very nice hotel everything was excellent

Family

6/10

Pleasant

20 May 2016

Emad

Relax

Nice sray

Partner

8/10

Excellent

18 Feb 2013

Verified traveler

good

its ok

2/10

Poor

25 Jan 2013

Dr A Aboutwerat

It has been a below expectation the room was smoking room the man at the reception did not bother asking wether I need smoking or none smoking room the toilet is soiled with water due to a leak which I have reported but they did not do any thing about it I asked for Iron they brought very dirty one which damaged my shirt the hotel accommodate marriage parties and this very noisy and does not take any respect to the residents the over all experience is below. Expectation