Jewel Al Nasr Hotel & Apartments

Egypt , Cairo
CAIRO, Rabaa al Adawiya Nasr City
Show on Google | Map

18 reviews shown

6/10

Pleasant

20 Oct 2025

Abdul

18 hours without water, my room door couldn’t lock for couple of days. No English speakers at front desk. I asked for tawels it took then two days to get it. Add the racest attitude to words blanks by some staffers.
I won’t return.

Leisure Self

2/10

Poor

09 Sep 2025

Kanaan

Unprofessional

Booked my stay and called the property a week before check in to confirm with no answer. In 3 days straight, I kept calling three different phone numbers associated with the property and finally got in touch with someone but they could not find our booking. So I was able to get in touch with the property of their Facebook Messenger business chat. The employee also could not find our booking. Then I contacted Hotels.com to let them know I had a similar issue last year using Hotels.com app and going to check in only to find out the booking was canceled. Hotels.com and the property both failed to communicate that to me. So this time around, Hotels.com representatives also tried to contact the property for 3 additional days to confirm the booking, only to not get a response. At that time I just wanted to cancel and not put my family through another disaster where we would be stranded in a foreign country. All of the Hotels.com reps told me the booking cannot be canceled even though between us both, we could not get a confirm with 6 days of trying. Hotels.com wanted me to go travel overseas and in blind faith trust that the booking will be valid even though the property employee could not find it in their system and Hotels.com themselves could not get in contact with anyone at the property. This will be the last time I’m using Hotels.com as they do not care about customers. Save your time and go to the competitor. I was also forced to remove my screenshots of their incompetence.

Friends_and_family Family

4/10

Poor

22 Apr 2024

Ahmadou

Is not bad

8/10

Excellent

12 Jan 2024

Melissa

The people make this place worth the stay! The building is a little run down but it’s very affordable, the breakfast is really good and the staff are so helpful, friendly and welcoming.

Business Self

8/10

Excellent

16 Dec 2023

Ramy

The staff was very friendly and professional. The check-in took about 10 mins which was very quick compared to other hotels in the same category. The room was quite spacious considering it was a single room. The breakfast was decent with Egyptian and western cuisines to choose from. The only issue I encountered was the elevators. On one occasion, the main elevator wasn't working and one of the staff showed me the way to another one. I was a bit delayed but nothing too problematic. All in all I'd say it's a decent value for money hotel with clean rooms, good breakfast and conveniently located close to transport, restaurants, shopping malls,.. Highly recommended.

Leisure Self

2/10

Poor

14 Oct 2023

Natasha

Terrible customer service

8/10

Excellent

05 Sep 2023

Mina

Good experience

Nice hotel in great location. The stuff very helpful , restaurant need improvement , management very professional .

Friends_and_family Family

6/10

Pleasant

31 Jan 2023

ATHENA

Breakfast was no good.
Toilets were not functioning well.
Reception area was not good.

Business

10/10

Exceptional

18 Dec 2022

Philip

Safety, breakfast. Too much smoking at restaurant and rooms

Business_and_leisure Family

2/10

Poor

22 Apr 2022

Ahmed

Not secured

Leisure Partner

6/10

Pleasant

26 Mar 2022

NABEEL K H

Jewel Al Nasr hotel

The room was very good, no other facilities, the hotel is old, the hotel belongs to military, the restaurant and food are very basic.

Self

4/10

Poor

05 Aug 2021

Verified traveler

No bilingual staff. Not used to expedia reservations or foreigners. Check in took 20 minutes and there was no line at reception

Business_and_leisure Family

2/10

Poor

26 Feb 2025

Verified traveler

Otel inanılmaz derecede pis ve soguktu. Odalardaki klima ısınma için yetersizdi. Odanın pisliginden dolayı duşa bile giremedim.

Business

10/10

Exceptional

02 Nov 2023

Stefanie

Der Hoteleingang wird gründlich überwacht und das Hotel an sich ist sehr sauber. Das Personal ist sehr hilfsbereit bei der Essensbestellung und ansonsten auch sehr zuvorkommend.

Leisure Family

10/10

Exceptional

18 Sep 2023

hussam

Dejlig oplevelse (Nice Hotel)

Jeg fik en dejlig og flot oplevelse
,Alle personale var altid smilene og er i meget godt humør samtidig hjælpsom på
et højst karaker
det var 24 timer i døgnet personale
Altid villigt til at snakke og hjælper og give god information om Turist områdene
Meget hjælpsom kærlig og venlig
Meget nemt transport Taxa holder altid
Udenfor
24 timer service
Værelse pænt og rent og kikkert
Wifi virker overalt
Sikkerhed 100 procent
Glæder mig til min næste ophold i cairo
Og den bliver der
Jeg ønsker alle personale godt fremover
Og special hilsner til dem der betjene svimmingpool Bar

Business

4/10

Poor

09 Oct 2022

Nabih

Surtout à éviter

Service nul pas de serviettes dans la chambre on a demander dès notre arrivé les serviettes on les a eu que le soir 1 serviette et un peignoir à la place d’une autre serviette et pas de petite serviettes pour visage impossible de les avoir
Petit déjeuner dégoûtant le service nul et accueil nul
La fille de la réception bien

Business

6/10

Pleasant

05 Sep 2022

Mohammed

störningar handdukar är gamla och trasiga dålig med internet men väldigt bra medarbetare reception

Self

2/10

Poor

19 Jun 2022

Saeed

لا انصح فيه