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Rehana Plaza Hotel
Cairo · Egypt
First Oasis Road Al Hay Al Asher Zahraa Nasr CityView location
5.8/10Review score17 Reviews
Cleanliness7.0/10 7.0
Service5.6/10 5.6
Comfort7.2/10 7.2
Condition6.8/10 6.8
Neighborhood7.0/10 7.0
Amenities4.4/10 4.4
See all ratings- Business hotels
- Luxury collection
- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Rehana Plaza Hotel
With a stay at Rehana Plaza Hotel in Cairo (Nasr City), you'll be within a 10-minute drive of Downtown Katameya and Cairo Festival City Mall. This 4-star hotel is 5. 5 mi (8. 9 km) from City Stars and 12. 3 mi (19. 8 km) from Khan el-Khalili.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events. Free self parking is available onsite. Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service.
Snacks are also available at the 7 coffee shops/cafés. A complimentary buffet breakfast is served daily from 7 AM to 10 AM. Make yourself at home in one of the 52 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected.
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Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.
With a stay at Rehana Plaza Hotel in Cairo (Nasr City), you'll be within a 15-minute drive of Khan el-Khalili and International Park. This family-friendly hotel is 11.2 mi (18 km) from Tahrir Square and 11.4 mi (18.4 km) from Egyptian Museum.
Make yourself at home in one of the 52 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Cairo? This hotel has 7535 square feet (700 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
12:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
- Pool access available from 7:00 AM to 4:00 PM.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Laundry fee: USD 50 per day
- Spa fee: USD 50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Arabic
English
French
Nearby attractions
Egypt International Exhibitions Center
5.8 km / 3.6 mi
10th of Ramadan Park
6.3 km / 3.9 mi
International Park
7 km / 4.3 mi
City Centre Almaza Shopping Mall
7 km / 4.4 mi
City Center Shopping Mall
7.2 km / 4.5 mi
Citystars Heliopolis
7.3 km / 4.5 mi
Cairo Festival City Mall
8.3 km / 5.1 mi
Tivoli Dome
9.1 km / 5.7 mi
Downtown Katameya
9.5 km / 5.9 mi
Petro Sport Stadium
9.6 km / 6 mi
El-Mosheer Tantawy Mosque
9.7 km / 6 mi
KidZania Cairo
9.9 km / 6.1 mi
Al Manara International Conferences Center
10.5 km / 6.5 mi
Cairo International Convention Centre
10.6 km / 6.6 mi
October War Panorama
11.2 km / 6.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 120
- hotel
- Wheelchair-accessible
- Car park
- Electric vehicle charging station
- 24-hour reception
- Wi-fi
- Airport Shuttle
- Laundry service
- Bellboy service
- Lift access
- Shop
Show 16 more facilities & services
- Garden
- Terrace
- Concierge
- Luggage room
- Clothes dryer
- Grill/BBQ
- Restaurant: 3
- Banquet hall
- Conference room
- Meeting room: 4
- Business centre
- Outdoor freshwater pool: 1
- Children’s swimming area: 1
- Breakfast
- Picnic
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRehana Plaza Hotel
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRehana Plaza Hotel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE STANDARDTRIPLE • STANDARD • 25 m²TPL.ST
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 3–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRehana Plaza Hotel
TRIPLE STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 3–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRehana Plaza Hotel
DOUBLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR GARDEN VIEWDOUBLE • SUPERIOR GARDEN VIEWDBL.GV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRehana Plaza Hotel
DOUBLE SUPERIOR GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRehana Plaza Hotel
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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CHALET ONE BEDROOMCHALET • ONE BEDROOMCHA.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 6–10 • Adults: max. 10 • Children: max. 6
- Room type
- CHALET
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRehana Plaza Hotel
CHALET ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 6–10 • Adults: max. 10 • Children: max. 6
- Room type
- CHALET
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: CHA.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRehana Plaza Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARD • 25 m²SGL.ST
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRehana Plaza Hotel
SINGLE STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRehana Plaza Hotel
TWIN WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room GARDEN VIEWRoom • GARDEN VIEWROO.GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRehana Plaza Hotel
Room GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 25 m²DBL.ST
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 2–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRehana Plaza Hotel
DOUBLE STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 2–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room CLASSIC CITY VIEWRoom • CLASSIC CITY VIEWROO.AS-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRehana Plaza Hotel
Room CLASSIC CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.AS-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRehana Plaza Hotel
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRehana Plaza Hotel
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Rehana Plaza Hotel
11
reviews shown
Verified traveler
WiFi is a bit weak but other than that breakfast is nice
Rooms are excellent
Was abit weary of this hotel based on other reviews but it was absolutely perfect during our stay
Rooms are excellent
Was abit weary of this hotel based on other reviews but it was absolutely perfect during our stay
M.SEDECK
No cleaning for the pool & room service so bad & the car barking is out from the Hotel
Verified traveler
I chose because my office was close to this property. Sorrounding area is not pleasant though rooms and hotel itself is fine but I felt it just under measure of value for money.
Ibrahim
Excellent hotel
Very nice hotel and thank you for room upgrade / nice breakfast/ location easy to mall
Verified traveler
Staff are quite rude or nonchalant about everything. I dropped a guest off to stay overnight and it was chaos. Guy behind reception had to call a few people just to confirm my booking. Then the room they gave us didn’t have WiFi that worked. The guy that was meant to be taking us to or room just disappeared to meet someone outside the compound ?? Random!
Eventually he came back.
The next day when I went to pick up my guest, they wouldn’t even let me in beyond the gates without talking my passport!? When I refused, the chap had to call his ‘manager’ who eventually just wrote down something on a piece of paper and let me in.
Why in the heck would he need my passport to keep with him? Very dodgy!
Within 5/10 min he knocked on guest door to ‘check if we’re ok’? More like check to see what we’re doing.
Eventually we were able to leave but I wouldn’t stay at this place. The place looks nice and is clean however the staff are just so unprofessional, it makes the place look like a joke!
Eventually he came back.
The next day when I went to pick up my guest, they wouldn’t even let me in beyond the gates without talking my passport!? When I refused, the chap had to call his ‘manager’ who eventually just wrote down something on a piece of paper and let me in.
Why in the heck would he need my passport to keep with him? Very dodgy!
Within 5/10 min he knocked on guest door to ‘check if we’re ok’? More like check to see what we’re doing.
Eventually we were able to leave but I wouldn’t stay at this place. The place looks nice and is clean however the staff are just so unprofessional, it makes the place look like a joke!
Duqiang
bad service and dishonest staff and terrible room
First day we arrived it was 02:00AM around and reception(man) told us there is no avaliable room for us which we booked so that reception promised us will chang to my booked room Next day so i was late and we agreed living with lower quality room Because the guy was also in good service.Then nightmare happens Next day,in the morning we check with a shifted lady staff and she told us around 02:00pm they will help us to changed room so i went out with my friend and around 4pm we come back and asked for my New room key and lady told us there is no room and i still need to live in lower quality room,i said why,she told this is what room you booked online,i was getting angry and told her to pay back my money and i will find other hotel and she said OK and voice was strong and seems she is powerful in the hotel then we wait in reception.After 15 minutes she come and told me we can change to my booked room and come back around 5pm.Finally we changed back to our room and the room was much better and nice.but shower water is not good and toilet leaks water also.So guys,notice that,this hotel room near the swimming pool side is smelling bad and very strong stink and i was so regret the first to agree to stay a lower quality room and nothing gets back and get a worse service so sometimes your kindness Looks stupid if you met a bad reception.This lady i really want to sue her,dishonest and cheater and liar,i will never live this hotel.
Åsa
Vår Kairo resa
Jättebra hotell. Otroligt trevliga människor på hotellområdet. Vi mötte vänlighet överallt.
Mvh Åsa med dotter Tuwa 16 och vuxen son Emil. Vi kommer gärna tillbaka till hotellet men vart avskräckta av trafiken i Kairo.
Mvh Åsa med dotter Tuwa 16 och vuxen son Emil. Vi kommer gärna tillbaka till hotellet men vart avskräckta av trafiken i Kairo.
Ahmed
ممتاز جداً
تجربة ممتازة
yoo
이중결재의 의도가 다분한 호텔
선결재를 하고 갔음에도 불구하고 안되어있다고 메니져까지 오게되어 누차 강조를 하였으나 너무 나도 완강하게 결재가 안되어있다고 하여 너무 지쳐있는 상황이라 일단은 결재를 하고 다음날 호텔스닷컴으로 정황을 말씀을 드렸습니다
그러니 울며 겨자먹기식으로 인상을 쓰며 알겠다며 디파짓개념의 현금과 카드로 숙박비를 결재를 하였습니다
그러나 카드결재는 ppv번호? 무슨 생전 들어보지도 못한 번호를 대며 그게없으면 절대 반환이 되지않는다고 하여 다시 호텔스닷컴쪽으로 문의를 드리니 그제서야 반환이 되었습니다
출장을 세어보니 80번째의 해외출장이라서 나름 경험이 있는 편이지만 이런곳은 또 처음이었습니다 지역이 카이로여서 그랬는지 정말로 이해가 가지않는 태도와 행동이었습니다
호텔스 닷컴 직원분들의 빠른 대처가 아니었으면 매우 곤란했을듯 하네요
대부분에 호텔들은 너무 친절함에 미안한마음이 들정도의 인상을 받는게 대부분이었으나
아마 외국에 가는게 익숙하지않으신 분들은 당황들을 하셔서 저런 악의적인 행동들에 여러차례 당하셨기에 길게 생각하지않고 눈앞에만 이익을 보고 쫒는 행동을 한거라 생각을 합니다 특히 카드계산을 한다고하니 인상으로도 찌푸리는 행동을 보았을때 그 순간 그 현찰을 직원들이 그냥 따로 가져가려는 의도였는지도 모르겠구요
사진과도 매우다른 방 컨디션이었고 호텔스닷컴에서 오는 후기들과 추천평점만으로 믿고 갔으나 이런경험을 할때마다 생각이 많아지게됩니다
당연히 호텔스닷컴쪽에서도 많은 부분을 알수가 없는 상황이기에 고충이 있는건 이해가 가지만 구글맵에서 주는 평점은 1점가량이 낮아서 다음부터는 다른싸이트들의 평점을 병행하여 선택을 할듯하네요
아무쪼록 호텔스닷컴측의 빠른대응과 친절에 감사드립니다
그러니 울며 겨자먹기식으로 인상을 쓰며 알겠다며 디파짓개념의 현금과 카드로 숙박비를 결재를 하였습니다
그러나 카드결재는 ppv번호? 무슨 생전 들어보지도 못한 번호를 대며 그게없으면 절대 반환이 되지않는다고 하여 다시 호텔스닷컴쪽으로 문의를 드리니 그제서야 반환이 되었습니다
출장을 세어보니 80번째의 해외출장이라서 나름 경험이 있는 편이지만 이런곳은 또 처음이었습니다 지역이 카이로여서 그랬는지 정말로 이해가 가지않는 태도와 행동이었습니다
호텔스 닷컴 직원분들의 빠른 대처가 아니었으면 매우 곤란했을듯 하네요
대부분에 호텔들은 너무 친절함에 미안한마음이 들정도의 인상을 받는게 대부분이었으나
아마 외국에 가는게 익숙하지않으신 분들은 당황들을 하셔서 저런 악의적인 행동들에 여러차례 당하셨기에 길게 생각하지않고 눈앞에만 이익을 보고 쫒는 행동을 한거라 생각을 합니다 특히 카드계산을 한다고하니 인상으로도 찌푸리는 행동을 보았을때 그 순간 그 현찰을 직원들이 그냥 따로 가져가려는 의도였는지도 모르겠구요
사진과도 매우다른 방 컨디션이었고 호텔스닷컴에서 오는 후기들과 추천평점만으로 믿고 갔으나 이런경험을 할때마다 생각이 많아지게됩니다
당연히 호텔스닷컴쪽에서도 많은 부분을 알수가 없는 상황이기에 고충이 있는건 이해가 가지만 구글맵에서 주는 평점은 1점가량이 낮아서 다음부터는 다른싸이트들의 평점을 병행하여 선택을 할듯하네요
아무쪼록 호텔스닷컴측의 빠른대응과 친절에 감사드립니다
Ahmed
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Ahmed
خدمة استقبال سيئة
تم اخباري ان الفندق محجوز باركامل وتم وضعي في غرفة ارضية عند المسبح وتغييرها في الصباح
Location & surroundings
Rehana Plaza Hotel
First Oasis Road Al Hay Al Asher Zahraa Nasr City, Cairo, Egypt
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Rehana Plaza Hotel
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