Name: Extended Stay America - Denver - Aurora South
Address: 13941 E Harvard Ave, Aurora, 80014, US

2/10

Poor

30 Jul 2026

Justin

Roaches

2/10

Poor

29 Jul 2026

Justin

Roaches in the rooms

2/10

Poor

21 Jul 2026

Fantisha

There rude, they have roaches and other bugs in the rooms!

Self

4/10

Poor

08 Jul 2026

Luke

I thought it was okay. I was worried about my car most of the time.

2/10

Poor

16 Jun 2026

Ramon

I never got to sleep in their hotel I let them know that I was late to check in but they were closed at 10 PM and nobody help me I had to walk in the middle of the night to comfort inn and get a room.
I haven't checked my bank account but I hope you did not charge me for not staying in the extended stay.

Self

4/10

Poor

10 Jun 2026

John

I've stayed at other Extended Stay locations in the past that I would return to. Can't say that about this location. Room was tired, and smelled like smoke (even though it was non-smoking), had cigarette burns on the counter top, and stains in the bathtub. Door locks had seen better days, and there was graffiti on the exterior stairs. Staff was very helpful when I arrived after the office had closed, but 10 PM seems really early for a check-in desk to close, and I had to call on an outside phone that went directly to their corporate line to get someone to come back to the office. Bed was comfortable and room had hot water.

Self

4/10

Poor

03 Jun 2026

Isabel

The sheets had hair and stains. The room smelled heavily of cigarettes. The shower was not clean and we were only provided a small bar soap. We were not told there was a phone outside the office for after hours.

Partner

4/10

Poor

20 May 2026

jason

there were roaches everywhere big ones small ones and the office gave us roach traps it caught some of them but it never slowed down the roach quantity we were still going to stay there though because we needed a place for a lunch today but you wasn't even able to extend our stay I'm not going because they were renovating or whatever reason but it was pretty bad the staff was kind thou smdh at one point we even had brown water come out of the faucet in the tubs we had to rerun bath & water several times. whoever started staying the next room over from us for the last four nights they started blasting loud music thankfully it did not wake my babies

10/10

Exceptional

11 May 2026

Emilie

bed have bedbugs/ not a happy guest.

Friends

2/10

Poor

23 Apr 2026

Brian

There is no staff on site during the night or in the morning until 9am. My key stopped working when I went to get coffee and I was locked out of my room for nearly 2 hours in 40 degree temps.

The AC was so loud; squeaking and clicking. The fridge sounded like it was trying to go to space. Luckily, I had a neighbor that was screaming for most of the night, so I was distracted from the noise in my own room.

This place is ridiculous. Keep scrolling. You're welcome.

Self

4/10

Poor

17 Apr 2026

andy

Rooms smell straight cigarettes

Self

4/10

Poor

15 Mar 2026

Gerardo alexis

Todo bien

10/10

Exceptional

02 Feb 2026

Ira

satisfied

Business Self

2/10

Poor

31 Jan 2026

Ralph

It is old, dents in the door, bed is spongy and couldn't turn the tv off without unplugging it. The couch smelled and it was not a good experience at all. I didn't complain to the front desk or try to transfer rooms as I was really tired.

Business

10/10

Exceptional

21 Jan 2026

Cariesha

Clean room, staff, amenities

Leisure Self

4/10

Poor

23 Dec 2025

Austin

I felt the staff was rude every time I needed anything they tried to charge me just to get clean towels or even charge me just to make a phone call out of the room phone all I just wasn't very impressed with the staff or the service that we got as a former employee from that hotel it sucks that to see it just go downhill so far

Leisure Family

10/10

Exceptional

12 Dec 2025

Shawn

The staff there are super nice and courteous. They take care of me whenever I stay there. Thanks guys.

Leisure Partner

10/10

Exceptional

10 Dec 2025

Davonta

Yes I enjoyed my stay highly recommend

Pet

10/10

Exceptional

09 Dec 2025

Adrian

Safe

Business Family

4/10

Poor

07 Dec 2025

Jeri

There are 2 reasons I went with this hotel.
1) that I could cook dinner for my kids
2) there was so plenty of room for us.
Well, there was no cookware or dishes available. Then the bed was a full not a queen. the pull out couch was so disgusting that my daughter sleep on the couch after we disinfected just to be safe. The floor was dirty, so was the bath tub. There’s a sign of this multi clean steps that I’m sure is just for legalities because there’s no way that room was “cleaned” ands someone thought they dos a good job on it. Maybe some housekeeping training is in order.
to be safe.

10/10

Exceptional

03 Dec 2025

Jacqueline

Nice

10/10

Exceptional

03 Dec 2025

Jacqueline

Nice

10/10

Exceptional

03 Dec 2025

Jacqueline

Nice

10/10

Exceptional

01 Dec 2025

Jacqueline

Good

10/10

Exceptional

24 Nov 2025

Jacqueline

Good

10/10

Exceptional

24 Nov 2025

Jacqueline

G

Business Friends

2/10

Poor

14 Nov 2025

Saleh

booked the room on hotels.com app then showed up at the hotel 20 minutes later to find out they had no rooms available and have not received a refund.

Business

10/10

Exceptional

07 Nov 2025

Shawn

The staff at the front are very kind and courteous. They made me and my fiance feel really comfortable and safe. Thanks guys, look forward to seeing you guys soon.

8/10

Excellent

30 Oct 2025

Blanca Esmeralda

Todo bien

10/10

Exceptional

24 Oct 2025

dale l

price

4/10

Poor

18 Oct 2025

Brandy

The parking area was okay the staff was okay but the room itself was a horrible condition the toilet didn't flush correctly the shower was spraying all over the ceiling the tub was cracking the floor was uneven the refrigerator wasn't the cleanest they advertised breakfast that wasn't there vending is not where they said it would be on the advertisement overall I didn't like the room

Partner

10/10

Exceptional

10 Oct 2025

Nicholas

One very unique factor to this extended stays is it was well kept up, and had a very friendly and prompt response times.

Business_and_leisure Self

8/10

Excellent

08 Oct 2025

Eric

Extended stay Aurora

Decent for the price

Friends_and_family Friends

4/10

Poor

04 Oct 2025

John

The room stunk of cigarettes, made it hard to sleep. The room is very old and falling apart. There was no hot water. Check innwas reallybeasy and the employee was really nice. There wasn't anyone there during check out and no wherr to place the room keys so i just left.

Business Self

4/10

Poor

23 Sep 2025

Cynthia

Avoid

Cigarette smoke permeates mattress and furniture. Bath ceiling vent grossly dirty. No sound proofing. No hand tower. Shower very difficult to adjust.
And since this is extended stay, why not at least offer two paper plates and plastic silverware free?

Self

2/10

Poor

07 Sep 2025

Agustin

First room smelt like smoke even though its no smoking inside, second room remote and toilet didn’t work, unprepared. Would not recommend!!

Leisure Self

2/10

Poor

30 Jul 2025

Kangho

The photos were totally misleading. Dirty and unpleasant

2/10

Poor

18 Jul 2025

maz

Change upper management

2/10

Poor

14 Jul 2025

kassandra

Worse experience ever.

I had to keep going to the front desk because my key wouldn't work. I found bugs on the bed. They had dry pee marks on the walls. Sink was dirty the sink assembly was out of place. Dry blood on the blankets. I had to go to Walmart to buy me and my daughter clothes and blankets.

Friends_and_family Family

2/10

Poor

14 Jul 2025

Carolyn

The floor was filthy, our feet or socks were black by end of day. There were two holes in the bathroom door, one on each side, that had been attempted to be repaired but were still there. There was hair on the wall in the bathroom. The tub had a rusty hole in it at the drain. The tub didn't drain and you were standing in water within 2 minutes of turning on the shower. The shower head leaked a spray of water onto the wall. There was mold under the kitchen sink. We had a room with a bed and fold out couch. The bed had a hole wallowed out like someone had slept in that same spot for 2 years. The pull out couch was up against the AC and thus wouldn't fold out. The drawers in every dresser/nightstand would NOT stay closed. There is no coffee pot in the room. We booked the room for 4 guests - there was exactly two towels provided and 2 washrags on the sink, both of which were stained. The outside - there was so much dog poop everywhere in the rocky areas - there was no landscaping. We were on the second floor and there are no elevators, we were not notified of this beforehand. When in the room, when someone walked across the floor, the whole floor shook. The hotel is pet friendly, but this meant that the German Shepherd below us barked ALL DAY LONG non stop. The hotel says they charge for linen service, but if you trade in the towels you have, they didn't charge. There is a laundromat on site but no laundry soap to purchase. The only good thing was the AC blew very cold.

Leisure Family

2/10

Poor

29 Jun 2025

Emma

Fix your stuff

It was horrible because the sold my room to someone else and they still charged me which is ridiculous. And we weren’t the only people this happened to.

Friends_and_family Family

2/10

Poor

28 Jun 2025

David

Gross and dangerous

8/10

Excellent

23 Jun 2025

Lamont

Quite

Business_and_leisure

2/10

Poor

13 Jun 2025

Alivia

Just say no!!!

You need to remove this hotel from your list. The description of the property and what they offered was completely false. We arrived at 10:45 pm and had to call the hotel operator and stood outside for about 15 for an attendant to show up and help us. While waiting, homeless all over and tweeters walking through the hotel lot. The hotel said it was smoke free…smoke is all you could smell in the room… burn marks on the bathroom counter and kitchen. There were holes in the shower and it was unusable. We tried to cancel and no one would meet me or help me from the property. It was just my son and I and I slept with a hand gun u see my pillow all night!!! Remove this option immediately.

Friends_and_family Family

2/10

Poor

12 Jun 2025

Sjanne

Very outdated and rundown facility. Not clean and smells of smoke. Had to locate staff anytime we needed something. Also had to leave early due to a fire in the building. Only four doors down from our room. Theyrefused to refund the 2nd night due to having to leave because of fire. They said it was past checkout so they wouldn’t refund, and it was only 3 pm.

2/10

Poor

08 Jun 2025

Roberto

Location was good

Leisure Partner

4/10

Poor

23 May 2025

Juan

The room wasn't cleaned before I arrived. Smelled terrible. Bed sheets were extremely dirty

Leisure Friends

6/10

Pleasant

06 May 2025

Katie

Disappointed yet again

Half of the outlets in the room didn't work, the a/c didn't work, the floor was dirty, and the towels in the bathroom were dirty. It just was not pleasant at all. There for 2 nights for an anniversary suprise because it has a kitchen. Even paid for the best room they have and still disappointed. I guess you get what you pay for.

Partner

8/10

Excellent

02 May 2025

Chris

It was alright

Business

4/10

Poor

30 Apr 2025

Miguel

Ok

Business_and_leisure Partner

4/10

Poor

21 Feb 2025

Tiara

I’m glad I only stayed for 1 night

The hotel room was not cleaned properly. I was itchy and uncomfortable my whole stay. This hotel is very much just a motel.

Self

2/10

Poor

16 Feb 2025

Aschleigh

Stayed for less than 10 minutes and left immediately. Disgusting. Smelled like smoke. Loud music. Lots of late night traffic. Would not recommend.

Leisure Partner

8/10

Excellent

12 Feb 2025

Vertis

Front staff was very nice

10/10

Exceptional

03 Feb 2025

Steven

Perfect place to sleeep and eat.

Easy to check in.. easy to fine. Not many things with in walking distance.

Business Partner

8/10

Excellent

29 Jan 2025

jean

Almost a 5

The service was amazing. The lady that checked me in was more than amazing. I wish I could give the whole experience 5 stars. My biggest issues were with the cleanliness of the room. The floor was dusty and dirty when I came into the room. The bathtub also had hair before I got to use it.

Business

2/10

Poor

04 Jan 2025

Som

I book room but they canceled but I not get money back

2/10

Poor

01 Jan 2025

Virginia

Bad night

It sucked. They didnt have tooms

Partner

10/10

Exceptional

09 Dec 2024

Auisha

Great front desk staff

2/10

Poor

03 Dec 2024

Mary

Inexpensive property in a very expensive area. When we pulled into the lot many street people hanging around the property. Front desk attendant very friendly but obviously friends with all these people. I had paid for the room so I ran up to check. Smelled of cigarettes,TV was on like someone had been hanging out in the room was pretty dingy and torn up. Went back to the front desk and said the room was unacceptable. Girl did not say a word except that my money was being refunded. After we left we saw her going into room with another homeless person. Obviously a voucher situation but needs to be handled much better in the property needs serious updating. Also I looked on a different site and saw it for $40 less than I originally paid. I have not seen my refund yet, will deal with corporate if it doesn't come through soon.

8/10

Excellent

01 Dec 2024

Jose

that was excellent experience

Business Self

10/10

Exceptional

24 Nov 2024

Aris

Nice area & an amazing staff!

Business_and_leisure Self

8/10

Excellent

23 Nov 2024

John

Will stay again.

Nice simple clean room. Met my needs. Will stay again

Self

2/10

Poor

21 Nov 2024

Tony

Terrible

2/10

Poor

08 Nov 2024

Justin

The room was horrible, not clean.
The only thing good about this room was the parking. My room was on the ground level and the parking was rite infront of my room

Self

6/10

Pleasant

01 Nov 2024

Crystal

It was in Aurora that Wat I liked

Business Self

4/10

Poor

30 Oct 2024

Iris

Disgusting and filthy

The room I stayed in had a really intense odd smell, I couldnt tell if it was cigarettes or what the heck it was but it really bothered me. I know for a fact the bathroom was not cleaned it was just disgusting the shower had hairs multiple hairs and splats of what i dont know i didnt even use it because it was so disgusting. The floors were nasty as hell because when i turned on the lights i didnt even have to bend down to see they had like spills and dirt on them. Like not even a sweep or half ass mop was done nothing was done. I will never stay here again it was disgusting and dirty i didnt feel comforable and even questioned if the room was clean, and bed was clean. Ill sleep in my car before staying here again.

Self

10/10

Exceptional

18 Oct 2024

Louis T

The manager and staff was super nice and helpful

Leisure Self

10/10

Exceptional

17 Oct 2024

Louis T

You're very friendly stuff

8/10

Excellent

15 Oct 2024

Louis T

This hotel's was THE ONLYgood THING about my stay in colorado

Business Self

2/10

Poor

15 Oct 2024

Alexis

Too much late night street activity. The rooms were dirty from previous bookings and there was no sheets or bedding or clean pillow cases.

Business_and_leisure Family

2/10

Poor

13 Oct 2024

Justin

Room was infested with bugs. After 20 minutes of being in the room I left for a better hotel. Horrible room.

2/10

Poor

10 Oct 2024

Rebecca

Room smelled, mildew in bathroom

4/10

Poor

28 Sep 2024

Joellen

Phone didn't work at all and the phone system was a piece of junk! Very poor and expensive to try to use.

Leisure Self

10/10

Exceptional

15 Sep 2024

Katie

Andrea at the front desk has been amazing everytime we stay here!

Partner

10/10

Exceptional

13 Sep 2024

Joshua

Gang gang

6/10

Pleasant

05 Sep 2024

Katie

I normally absolutely love this property and stay here all the time. However being as i work from home or wherever i am having horrible Wi-Fi causes me issues. Room 366 has the absolute worst internet connection ever. I had to stand in a corbee to not only use the phone but my laptop as well. Please have this issue fixed.

Partner

10/10

Exceptional

04 Sep 2024

Katie

My fiance and I stay at this property all the time. Its close to my Mom's house which makes it convenient. Plus the staff is amazing.

Partner

6/10

Pleasant

04 Sep 2024

Phillip

A chill place to stay but probably not the best area to bring your family. The motel itself is fine tho

Leisure Self

2/10

Poor

03 Sep 2024

Adreanne

Booked through expedia late at night due to traveling, however it was not stated before booking that the hotel didnt allow checkin after a certain time. Had to sleep in the car. I contacted expedia and they said they could not provide a refund. I womt be using expedia any further as i feel they could have provided something for it not being listed before i booked

6/10

Pleasant

01 Sep 2024

Katie

Other than finding a roach in my room things were fine. I believe that a later check out for guests who have stayed more than 1night should be longer than 15 minutes

Partner

2/10

Poor

28 Aug 2024

Khyla

Wouldn't waste your time

A man tried to come into my room while I was sleeping. After I already spoke with the front desk and the cleaning staff about me extending my stay for a night. The room smelled like smoke, it really gave an uppity motel vibe if I can be frank. Tub had dirt all in it there were burn holes in the sheets and curtains just not a good experience

Self

2/10

Poor

24 Aug 2024

Mohammed

Don't ever go there

Business_and_leisure Family

10/10

Exceptional

20 Aug 2024

Douglas

Good

Leisure Family

4/10

Poor

18 Aug 2024

Richard

This site is more like an apartment complex. There seems to be quite a few longterm residents. There is a fridge, microwave & cook top. Room had been smoked in. No utensils or pots and pans but they are available. Not really a place for kids.

Leisure Family_with_children

10/10

Exceptional

14 Aug 2024

Tony

Good job

10/10

Exceptional

11 Aug 2024

Gabrielle

Staff is amazing so helpful. Feel safe and bed is amazing.

8/10

Excellent

08 Aug 2024

Jessie

The property is old and fairly worn out. Not the world’s cleanest. However the office staff was phenomenal and helpful.

Leisure Friends

2/10

Poor

07 Aug 2024

Verified traveler

Roaches were everywhere in room. Had to kill 4 throughout the night and 1 crawled across the bed and my other guests staph infected leg. Very disrespectful manager and put us in danger at checkout by trying to force us out of our room 10 minutes early when there had been 3 people standing right outside our door for over an hour. Called our room at 9:00 AM asking if we were staying another night? Banged on our door very loudly at 10:00 AM and then again at 10:40. Extremely disappointed because I had a somewhat decent experience last time I was here but will be requesting a refund for this stay because of the way we were treated and the extremely unprofessional and disrespectful manager who tried to facilitate us being robbed with nothing but purposeful detriment and malice. Had we not had our friends come get us, there is no doubt serious harm would have befell me and my guest.

6/10

Pleasant

03 Aug 2024

Katie

3rd building back side

I hate stayed here several times but not in the back building. There is a lot of activity at night time, homeless people, people buting drugs, the room was not as clean or nice as the other rooms, i was slightly disappointed, the room stunk when we got there it was just not the best experience this time which is unfortunate.

Partner

10/10

Exceptional

22 Jul 2024

Alicia

Nice

10/10

Exceptional

21 Jul 2024

Verified traveler

Attention and love

Thorough cleaning and restoration on stove, refrigerator, and bathtub is needed. The ventilation in the bathroom was not functioning properly.

Self

2/10

Poor

20 Jul 2024

Kaehwan

I couldn’t sleep because of the smell of cigarettes in the room

Self

10/10

Exceptional

20 Jul 2024

sidney

:)

Leisure Partner

10/10

Exceptional

16 Jul 2024

Lauren

Great

Business

10/10

Exceptional

11 Jul 2024

Adam

Great place for a quick overnight stay. Room was clean and quiet.

Leisure Self

8/10

Excellent

07 Jul 2024

Leslie

It’s exactly what you need no bells and whistles but in the middle of everything and convenient, decent nothing fancy .

Leisure Family_with_children

2/10

Poor

01 Jul 2024

Edward

Roach motel

The place had bugs in the bathtub which is disturbing to me. I cant fathom why i qould pay such prices for a terrible place. I should have taken pictures to show building inspectors... bathroom caulking was gross. The old caulking was not taken off and applied new caulking. Cabinets were missing finishing pieces exposing innards of the wood. Two hotels booked within one week and i dont think ill use hotels .com anymore bec of the poor selections you have

Self

6/10

Pleasant

27 Jun 2024

Kenneth

Teresa was very pleasant and professional, the room was not well cleaned found a pair of socks inside one of the lamps.There was a web above mirror in bathroom and soap scum build up on soap holder in tub. My bed w
had bump in it and was uneven.

Leisure Family

2/10

Poor

27 Jun 2024

Luis

Smoky room. Damaged bathroom door that did not close, burnt sink.

Leisure

2/10

Poor

21 Jun 2024

Steven

Specifically booked this hotel because Expedia said it was pet friendly. Checked everywhere on Expedia site about extra fees, said nothing about a pet fee being an additional charge. So I booked and paid online and then when I showed up to the hotel was told there’s an additional charge every night for a pet. Had I known that I would’ve booked somewhere else. Should be more upfront about the additional pet fees.