Name: Extended Stay America Denver Lakewood South
Address: 7393 W Jefferson Ave, Lakewood, 80235, US

2/10

Poor

18 Jul 2026

Thomas

Didn’t like anything.

Partner

6/10

Pleasant

13 Jul 2026

Caitlin

Not very customer service friendly

Friends

2/10

Poor

29 Jun 2026

Lawrence

Don’t know where to start on this property. First I believe Expedia should REMOVE them from their website. Upon arrival to front desk, I was greeted with the most SOUR face I’ve seen at the hundreds of hotels I’ve stayed at in my lifetime. The person working named Anna demanded that I present my wife’s drivers license although the reservation was booked with my name and my credit card. Never have I ever been asked to provide my wife’s identification upon checking in. As I was walking out another guest was coming in complaining about their room not being clean and no towels. She told them that they would have to complain tomorrow with manager and deal with dirty room tonight. they had just checked in. When I asked what would happen if our room was also dirty . She shrugs her shoulders and says” I’m not housekeeping. “ talk to manger tomorrow.
We get to the room. I immediately notice the room is just horrible. But we figured that it was only for one night and we would make the best out of it. I go to use the restroom immediately and noticed that the toilet doesn’t flush.
I knew this was gonna be an issue after seeing how the person named Anna treated the previous customer and how she acted about providing IDs. She gives me keys to another room and says go look at this one. I go in there and sure enough the toilet does not work in this restroom either. I go down and speak with her again and she says there is nothing I can do . I demand a refund.. and we left the immediately

Partner

6/10

Pleasant

28 Jun 2026

michelle

Room had a weird odor. And the couch was dented in the middle. Bed was ok. Overall the room served the purpose for an over night stay.

Family

2/10

Poor

22 Jun 2026

Kim

The only positive thing I have to say about the motel is the staff. They were very friendly and kind. The room was filthy. I did not feel safe. I would not stay there again.

Partner

8/10

Excellent

22 Jun 2026

Daisy

Property overall clean, room was ok not bad for the price being paid. Staff was very welcoming.

Partner

2/10

Poor

05 Jun 2026

WILLIE

Terrible

4/10

Poor

30 May 2026

Carol

The couch was absolutely filthy. No hairdryer, shampoo, lotion, tissues ad only 1 roll of toilet paper. Never again

Partner

6/10

Pleasant

19 May 2026

Jose

The room was clean. The kitchen was dated, and in need of an update. The property overall was a safe except for a few wandering people that I couldn't tell if they were staying there or not. The property was clean.

Self

6/10

Pleasant

17 May 2026

Joyce

Air conditioning unit was very noisy, had to turn it off.
Staff never in office - closed.

Family

2/10

Poor

11 May 2026

Heather

The floor was sticky. Bedside lamp didn't work. The bathroom tile was gaping and trapped water underneath cause the shower curtain is also too short to stay in the tub. The kitchenette doors didn't close cause they looked like the hinges were messed up. The air conditioner would randomly turn itself off even though I had it set to constant fan. The TV would randomly turn off while I was watching it. The door didn't close properly because it looked like it had been broken previously. The floor didn't seem swept. Under the bed was disgusting it was full of crumbs that looked like it hadn't been cleaned in months. I almost debated leaving my lost shoe under there cause it was so gross. When it snowed and rained and the floor got wet the stickiness for soooooooo much worse. Idk if they're using a swiffer wet jet on \"wood\" flooring or if they're just putting too much cleaner in the solution but the floors audibly make a sticky sound when you walked on them. The towels had orange stains on them so I didn't even use them I just used them to mop up the water that was coming out from under the bathroom floor Everytime I stepped on it after water got trapped under it. Cause the shower curtain is just short enough that it doesn't stay in the tub when you shower and gets water all over the floor unless you point the showerhead at the wall. The showerhead only has one setting and that setting is pain. I have bruises from the water pressure

Self

4/10

Poor

03 May 2026

Matthew

Bed
sheets stained and half the lights broke out

Partner

6/10

Pleasant

30 Apr 2026

Rosetta M

Lots of dog poo not picked up in grass areas. Floors in room were filthy dirty turned sockes black and any drop of water made floor sticky. No pressure in shower and had to search for hot water. Charging for dishes is ridiculous idea.

6/10

Pleasant

16 Mar 2026

Stacy

The room was not very clean. The staff was nice.

4/10

Poor

14 Mar 2026

Robert

The room they gave us was filthy unfortunately. There was a case of beer still in the cabinet facets, door nobs, surfaces, chairs, bed sheets, were all smudged up. I cleaned for two hours apon my arrival. Also, on the inside of our front door was the outline of a cross with condensation dripping down from it. Considering ALL of the walls had lines down them dripping from the ceiling which is a well known sign that there is mold.. The staff was definitely keeping an eye out on the place. You can clearly see they're efforts to ween out the hooligans and then the place around. I just wish I didn't feel so disgusting while staying in the rooms. 😑

Family_with_children

2/10

Poor

18 Dec 2025

Alexandra

I am extremely upset extanded service with

6/10

Pleasant

03 Dec 2025

Sharon

Was not alot to offer

Leisure Family

4/10

Poor

11 Nov 2025

Avery

The room just didn’t match what was advertised. I only stayed one of the two days I booked.

Leisure Self

2/10

Poor

03 Nov 2025

Lonnie

The room, the bed, the chairs really all the furniture. TV didn't
work

Partner

10/10

Exceptional

26 Oct 2025

Brian

Nice hotel, good location, great customer service!

Self

8/10

Excellent

20 Oct 2025

Michael

Linens looked liked they hadn't been changed. Room dirty. No soap in bathroom.

Leisure Self

2/10

Poor

26 Sep 2025

Joshua

The room smells horrible I let the door open for an hour to get some air circulation the fridge was so loud the only way to make it stop was to leave it open I want a refund please the gentleman up front was dismissive and not helpful

2/10

Poor

25 Sep 2025

Brian

Worst hotel ever. Dirty, dark, poor staff

Self

4/10

Poor

21 Sep 2025

Timothy

Bed was comfy and fridge/freezer worked well. Shower barely warm. Carpet with many stains. The first room they gave me smelled like urine.

Leisure Self

6/10

Pleasant

14 Sep 2025

Carla

Room had a kitchenette but there were no pots or pans, plates or silverware. The room was moderately clean and very rundown. We did not have hand towels in the bathroom.

Partner

10/10

Exceptional

14 Sep 2025

David

Very convenient right off highway

Business_and_leisure Self

2/10

Poor

19 Aug 2025

Wanda

Looks decent on the outside, should be condemned on the inside. Absolutely filthy!! Smelled terrible, food inside the A/C unit. Worst experience in a motel I’ve ever had. I slept on my son’s couch after the first night of my 3 night reservation. Disgusting!!

Leisure Family

2/10

Poor

10 Aug 2025

Devin

There was people were doing drugs in the parking lot and someone keep coming into my room when i wasnt there

10/10

Exceptional

27 Jul 2025

Aaron

Anna was amazing got me in my room fast

Business_and_leisure Self

4/10

Poor

23 Jul 2025

Robert

Room was not clean and of poor quality. Floor was all vinyl no carpet. Kitchen area was dirty and in poor condition. small bar of soap and 2 thin small towel were the only thing in bathroom

Leisure Partner

2/10

Poor

22 Jul 2025

Jim

Bed was terrible

Check in went great, friendly staff. Room was clean and well maintained. BED WAS SO HARD IT WAS ALMOST IMPOSSIBLE TO GET ANY SLEEP. You rent a hotel room to sleep, when you can't do much of that, it defeats the purpose of getting a room. Terrible stay.

Business

6/10

Pleasant

21 Jul 2025

Cathy

The property was very old and run down. The rooms were clean and the staff was nice. It was a convenient locations.

Leisure Family

2/10

Poor

14 Jul 2025

Andrew

Gross gross gross

Room was absolutely disgusting
The floors were gross and sticky, there was a layer of hair and dust on everything.
About 20 hairs in the shower.
Pretty sure the sheets were never cleaned.
I’ve stayed in 3rd world countries and this was worse.

Business

2/10

Poor

06 Jul 2025

Daniel

By far the worst experience of our lives!

Friends_and_family Family

4/10

Poor

05 Jul 2025

Phillip

I paid 150 for the night should have been nothing. The toilet had feces stains on it, the counters had food crumbs all over, someone’s underwear was hanging on the rack by the door. Wouldn’t waste my money here

Business_and_leisure Self

6/10

Pleasant

22 Jun 2025

Cheri

The employees at this property were amazing and the full size fridge was a definite plus. The elevator was always in service. The AC was amazing.
That said, the north stairs and luggage carrier, were dirty. The chair was torn/worn and the mattress cover was stained. Frequently there were strange ie broken down cars and a renovated bus in addition to smokers of tobacco and marijuana in the parking lot.
Also, a simple fix there was nowhere to leave a key if checking out before office hours, 8 am I believe.

Leisure Self

2/10

Poor

19 May 2025

Alexis

I feel bad writing this review because the office lady asked for a good review and she deserves it… but the hotel is a 1. You scroll through hotels looking for the cheapest one, you’re either not staying long or staying very long- I could see if you have to stay for a while why you’d pick this place; and the only reason is the cost; which brings me to my next point- the hotel is only a little cheaper than a nicer hotel- I would in fact splurge on that more expensive hotel before I’d stay here again. I initially was given a room that wasn’t turned over at all, bed messy, previous guests keys, and then when I called the front desk to let them know I was quickly given the room next door- which luckily was recently cleaned but smelled of cigarettes and bad life choices. The furniture was outdated and banged up, and the bed was as stiff as a hotel can make them…Again- staff member was great, she was super awesome- I wish I could give the hotel a better rating for her but that wouldn’t be honest.
To put simply- bad vibes is the definition of this hotel stay.

Leisure Partner

6/10

Pleasant

10 May 2025

Amy

Kind staff, minimal amenities included. Stayed in room 200. Anna at the front desk was welcoming, kind and provided site amenities information. Downside of this stay is few amenities included in the cost of the stay. No hair dryer, no shampoo/conditioner, 1 towel, 1 wash cloth included per person per stay, not per day, no hand towels. Kitchenette, but no dishes provided in room. Bed frame VERY wobbly, supports need tightening. No crime issues experienced during our stay.

Leisure Family

6/10

Pleasant

04 May 2025

Rachelle

Not so great

I had reserved a King Size bed with Handicap Accessible bathroom and when we got to our room, it was a Queen Size bed and there was outside stuff on the floor that hadn't been swept up.

I called the front desk right away and was told that there were no King Size accessible rooms and would have to talk to the manager in the morning. Well neither of us slept well because of not being comfortable that we left early.

I probably will not stay at another Extended Stay again.

Partner

4/10

Poor

02 May 2025

Verified traveler

You get what you pay for

There is a reason it was cheap.

Friends_and_family Friends

10/10

Exceptional

27 Apr 2025

Jeffrey

The lady at check in was very quick and very friendly. The check-in maybe took 5 mins. I was pretty quiet and close to transportation. When I got to the room. It had an smell of smoke. The floor was dirty to the point that my gray socks were black after walking in the room. The shower did not have hot water due to the fact that the bathtub handle was pulling out of the wall and would not turn all the way to the hot side. Also looks like the kitchen was water damaged and all chipped up. It was clean but the trim was pulling off and the paint looked like mold was starting to grow.

Business_and_leisure Self

8/10

Excellent

24 Apr 2025

Frank

Great customer service

Leisure Self

8/10

Excellent

06 Mar 2025

Kristina

I stay at this hotel off and on for the last few months and it has never disappointed.

10/10

Exceptional

14 Jan 2025

Steven

Good place

Leisure

10/10

Exceptional

06 Dec 2024

tom

clean safe friendly. convenient location

Self

2/10

Poor

06 Dec 2024

Claire

Dirty,Nasty,TV Broken,Heater Broken,No Hot water)

Run...
Don't Walk...

Business Self

2/10

Poor

30 Nov 2024

Michelle

The room was disgustingly filthy! It reeked of cigarettes as well. I cannot believe you recommended this property!

Leisure Partner

2/10

Poor

28 Nov 2024

Gayle

My room was literally full of cockroaches. The kitchen sink, the floor, the bathroom. I put all of my food and trash in the refrigerator to try and help but they even climbed on the water bottle I was drinking from. I woke up with one crawling across my arm in the middle of the night. It was awful. The floor was sticky like it was mopped with a dirty mop. I have never been in a dirtier place. The staff did not hassle me when I ask to check out early and were very helpful to get me a refund. They were very apologetic but didn’t seem surprised. I couldn’t leave fast enough. Never again.

Leisure Self

10/10

Exceptional

20 Nov 2024

Chad

Total awsomeness

Leisure

4/10

Poor

16 Nov 2024

Chanel

The room was very dirty, we were given one (crushed) bar of soap, there was hair all over the shower, we wore shoes in the room because the carpet was a mess, there was food wrappers stuffed behind the nightstand, and the walls were very thin so we could hear the people next to us talking at regular volume.

Leisure Partner

10/10

Exceptional

05 Nov 2024

Tom

All wonderful.

8/10

Excellent

03 Nov 2024

Adam

Kinda funky people staying there. Otherwise, good.

Leisure Self

2/10

Poor

01 Nov 2024

Neilee

The Management for this company needs to be better trained on customer service and overall. The first room was disgusting, not cleaned and refrigerator was not working.

Pet

10/10

Exceptional

23 Oct 2024

Johnny

Staff was amazing

Leisure Partner

6/10

Pleasant

15 Oct 2024

WESLEY

bad maintance bath room

Business_and_leisure Partner

2/10

Poor

14 Oct 2024

Michael

Booked King - no King available.

Reserved a King room, was notified upon arrival no King rooms were available. Was not offered any compensation for them not honoring the reservation. The room in an extended stay hotel typically has dishes, etc. for use. There was NOTHING here not even facial tissue. I would NEVER stay at this location again.

Partner

8/10

Excellent

13 Oct 2024

Larry

Staff was excellent. Area was Noisy with a lot of traffic.

Business_and_leisure Self

8/10

Excellent

02 Oct 2024

Michael

Close to where I was going. Room was pleasant. Met my needs.

Leisure Self

2/10

Poor

01 Oct 2024

Thomas

Staff was rude

2/10

Poor

25 Sep 2024

Caitlin

Would not recommend as a single woman- the doors all face the street. Didn’t feel super safe.

Leisure Self

10/10

Exceptional

22 Sep 2024

Verified traveler

1

Tucked away and quiet. Except for the neighbors next to me at one point brought dogs in and it sound like a fight was going on so loud my friend on the shower was yelling to make sure I was okay

Friends_and_family Friends

10/10

Exceptional

08 Sep 2024

Vitaliy

Nic3

2/10

Poor

04 Sep 2024

Melissa

At reception Anna, wanted my partners id, after getting all I said was you should put that on your web site, so customers are not inconvienced.She than got into an argument with me. It was the worst possible check in ever! Anna should never be in customer check it. Rather let her clean rooms. The microwave was non functional, and only got replaced an hour before we checked out

Business_and_leisure Partner

6/10

Pleasant

26 Aug 2024

Cynthia

Good location, but they were paving parking lot. Should have discounted the room. Parking was a real pain in the behind.
Found a used plastic cup behind trash can in bathroom, so cleaning was questionable.
Had to ask for shampoo and soap as there wad none in bathroom.
Weird place and not happy with inconveniences for the price i paid.

Business Self

8/10

Excellent

26 Aug 2024

Tedra

Over all clean and nice. Good location

2/10

Poor

25 Aug 2024

Joseph

Not a family environment . An extended stay property tends to attract “not so savory” people . My mother was fearful of her safety due to issues with the surrounding guests . The employees were nice and made it right by issuing a refund for our stay .

Leisure Family

10/10

Exceptional

21 Aug 2024

Robert

The trash dumpster was overflowing for days. The water for the shower took 10 minutes to get hot.

Leisure Self

2/10

Poor

19 Aug 2024

Thomas

Room had overwhelming dog pee smell. Bathroom was very dirty. Didn't stay, and wasted my money.

Partner

2/10

Poor

18 Aug 2024

Andrew

Worst place to stat

Mold in room hair on bed, people selling meth in parking lot Harassing guest, no one at front Desk from 11pm- 9am , abd no where to drop key for guest checking out early

Self

10/10

Exceptional

17 Aug 2024

Robert

Very nice place

Business_and_leisure Self

10/10

Exceptional

15 Aug 2024

Shannon

staff here is always very nice my go to place to get away sometimes.

Partner

10/10

Exceptional

13 Aug 2024

Ryan

Clean quiet rooms, with easy check in.

Reasonably priced room. Everything was clean and tidy. I had a service dog with me and they gave me no hard time whatsoever unlike most places. Check in was easy and room was quiet. I'll definitely be there again.

Self

4/10

Poor

12 Aug 2024

Verified traveler

Had to leave after the first night, killed multiple roaches.

Self

6/10

Pleasant

11 Aug 2024

brian

adequate

not really a one night stay environment

Friends_and_family Family

2/10

Poor

10 Aug 2024

Lisa

Not what we expected....

We ended up not staying as we were not aware that they didn't supply any plates, knives, dishes etc. All that was there was a fridge and an oven and beds.

Partner

6/10

Pleasant

10 Aug 2024

Tawain

....

Business Self

6/10

Pleasant

05 Aug 2024

Verified traveler

Not great

Very old condition. Tv didn’t work until we went to front desk to figure out remote(we know remotes normally)! Dog hair on floor. We had no dog. Bed was ok. Reception was nice

Friends_and_family Family

2/10

Poor

04 Aug 2024

Drew

My first room wasn’t cleaned when I came in…food and trash everywhere. So they put me in a different room. That room had multiple bugs in the bathroom. Called and asked if the could do anything…said there wasn’t any other open rooms. As I was checking out, I asked for a manager to call me about my horrible stay, it’s been over a week and still no one has called. Will never stay here again. If I could give it a score between 1-10 it would be a negative 20.

Leisure Self

4/10

Poor

01 Aug 2024

Patricia

Staff were friendly and helpful. The room needed to be updated. Low water pressure. Bathroom light was pitiful. Mattress was disgusting, i ended up putting my blanket over the bedding

Leisure Self

4/10

Poor

28 Jul 2024

Marissa

Elevator had strong, unpleasant odor all weekend with a very sticky floor. At no point did housekeeping clean our room or even knock on the door to attempt to clean our room and we didn’t have any do not disturb sign up or anything. Everything in the room was old, warn down, and half working, and the top two drawers would not stay closed. Volume options on the TV are basically muted or makes your ears bleed. Our rooms floor was pretty gross, and there is no tissue.

Leisure Partner

4/10

Poor

22 Jul 2024

Robert

Never again...

Cramped room not clean...beds uncomfortable...linens limited.

Friends_and_family Family

6/10

Pleasant

22 Jul 2024

Jennifer

The price

Business_and_leisure Partner

2/10

Poor

14 Jul 2024

Brooke

Had a room booked and showed up after work late in the evening to find the office closed with a note on the door saying they were overbooked and then they tried to not refund me

Business Partner

2/10

Poor

08 Jul 2024

Michele

Expedia advertised kitchenette with pots, pans and kitchen ware for this hotel. There is new management and now you have to buy pots and pans at $40 a pop and they recommended going to a discount store to pick up paper plates and utensils. The front office was cramped, the parking lot had customers hanging out in their cars. Did not feel safe. I contacted the hotel directly (earlier in the day) and there was no mention of any charges. Plus we arrived 1 1/2 hrs after cancellation charges, so we were stuck paying for a room that we didn’t stay in. They told me it was a third party reservation and there was nothing I could do. Would Expedia refund me the charge??

4/10

Poor

08 Jul 2024

Tyler

Dissapointed

The room was basically empty. No coffee maker. No shampoo. Bed only had 2 pillows. No extra blankets. It was kitchenette and it had 0 utensils or dishes. Lots of people up at all hours shutting doors and making noise. I should have slept in my car. Trash under the bed.

Partner

2/10

Poor

05 Jul 2024

Kelsang

Anna was rude and unattended to customers when we needed it at the front desk, and She communicated very loudly with most customers
In our room, there was no soap, no Shampo, and so on. Finally, in the bathroom, I found several hairs around the tubes, and it was not clean at all, and the tub was ugly and dirty; we stay in Chicago for an extended stay in America

Leisure

2/10

Poor

03 Jul 2024

Verified traveler

Never again

I extended my stay a day. I asked the front desk what i should do since i was working a14 hour day starting at 6 the next morning. They told me no problem. Just come get a new key after work. When i did a they told me i was told i would have to pay $130 late checkout fee or they wouldn't check me into the exact same room. Why am i paying a checkout fee at all, let alone to be in the exact same room?
No manager was available and i was very upset. The clerk was unreasonable and shouldn't deal with the public for a living.

Self

4/10

Poor

27 Jun 2024

Myra

They had an elevator

Leisure Family

4/10

Poor

26 Jun 2024

Kevin

No hot water

Business

6/10

Pleasant

26 Jun 2024

Amy

You get what you pay for. Boyfriend and I needed a place to stay last minute. It was cheap and the front desk agent Hayleigh was amazing and very kind. The room was…ok? There was a bug problem. It wasn’t bed bugs or roaches or anything just like a weird bug we couldn’t identify and they were all over dead and alive. We slept on top of the covers. Room had a lingering smell of smoke. Kept our things on the table and off the floor. I’ve stayed in worse scarier places but for the price and the time crunch we dealt with it. A reminder this is an extended stay so there’s a lot of people who live in this place weekly. Nothing wrong with it but I got a sketchy vibe from a few people in passing so just be aware of your surroundings and leaving valuables in your car and such.

Leisure Partner

2/10

Poor

25 Jun 2024

MATATEA

Such properties should be investigated and take off of Expedia. This property is unclean, smelly, and the room that was assigned to me had bugs. I was unable to sleep in the room as there was many bedbugs crawling around, so I was forced to sleep in my car 2 hours after checking in.

Business Self

2/10

Poor

23 Jun 2024

Ryan

I showed up and their was a sign on the door saying to contact my third party and get a refund. They apparently didn't want to staff their hotel, so the office was closed, and my wife and I ended up sleeping in a car at a truck stop. When I had a VERY important meeting the next morning I needed to be in top shape for.

Business Family

2/10

Poor

23 Jun 2024

Jean

Not so good. Jumping spider looking bugs all over entry door. Some inside crawling on walls. Did Not Stay.

Self

2/10

Poor

23 Jun 2024

Shellie

Horrible

Room was not clean and for 3 people they gave us 2 towels and when we asked for another one Anna at the front desk acted very rude !! Will never stay at this location again

Friends_and_family Family

2/10

Poor

17 Jun 2024

Paul

Did not allow me to check in. My flight was delayed 1 hr. They marked me as a No show, charged me a large no-show fee, and was unable to reverse the charge, because computer was in \"night audit mode\". I asked them if they could provide me the room for the night, since it was available, and they said they could not make any new reservations, as system was in Night audit mode. They told me to leave the property and find somewhere else to stay. Mind you this was one o'clock in the morning am. So I had to walk with my luggage to another hotel

Self

2/10

Poor

17 Jun 2024

Andrew

Door wouldn’t lock

Partner

6/10

Pleasant

16 Jun 2024

Mark

Staff was great. Room was not clean. 200 bucks does not get you much these days