The Westin Fort Lauderdale

United States , Fort Lauderdale - Hollywood Area - FL
FORT LAUDERDALE, 400 Corporate Drive, 15
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100 reviews shown

4/10

Poor

27 Apr 2026

chantale

Malheureusement cet établissement est overrated, rien à voir avec les photos. Le prix est exagéré compte tenu des prestations. Je ne recommande pas.

Friends

10/10

Exceptional

27 Apr 2026

ReShauna

Problem with booking but staff was helpful and patient to resolve issue.

Partner

10/10

Exceptional

27 Apr 2026

Kristie

All staff that we dealt with could not have been nicer or accommodating. My husband and I went for a relaxing vacation where we didn't want to do much but soak in the sun, pool and beach...and that's exactly what we did. We had a great ocean view, and the food in all the locations in the hotel that we visited were wonderful.

The only thing that could have been better were the elevators. Sometimes there was only one of the three elevators working. One was out our entire stay, but I did see that they had maintenance there looking into it.

I would recommend this hotel to anyone, and we plan to visit again!

Partner

4/10

Poor

26 Apr 2026

Phil

consistently had to request room service

6/10

Pleasant

25 Apr 2026

Jazzmin

The room wasn’t clean when we arrived. Dirty floor and Bath tub (sand and hair everywhere. There was also a used cotton ball with foundation on it left on the night stand).

For the price of the stay one would think the rooms/bathrooms would be updated and clean.

The hotel was busy during our stay so we had to wait 5-10 mins for the elevator.

Didn’t meet my expectations as far as it being a Westin Resort.

Otherwise, the staff was friendly and it was in a great location.

Family_with_children

10/10

Exceptional

23 Apr 2026

Chelsey-Ann

This was a perfect little getaway, in the perfect location! Would highly recommend this property to others! Loved waking up to the view every morning!

Partner

8/10

Excellent

23 Apr 2026

Lee

Everything was excellent except for the shower…small tiles were missing and grout needed replacing. Otherwise the bathroom and and room were immaculate and clean. Staff was wonderful and location is great!

10/10

Exceptional

22 Apr 2026

Robert

Unfortunately we booked the coldest day of the year but the view was beautiful and the room was warm.

10/10

Exceptional

22 Apr 2026

LUCYNA

Excellent Stay at the WESTIN.
PEDRO at the Pool & towel stand was friendly & courteous!!! Thank you Pedro

We will return to the WESTIN.

Partner

6/10

Pleasant

22 Apr 2026

Alisa

This Westin did not meet my expectations for the Westin brand.

Elevators were slow. Restaurant was ok not great.

Family

10/10

Exceptional

22 Apr 2026

Trudy

Nice ocean front hotel

8/10

Excellent

21 Apr 2026

IRENE

It need some updates

Partner

2/10

Poor

20 Apr 2026

Rob

Bed linen had ripped holes in them, bathroom door was falling off its runners etc etc etc. There was no option on restaurants or a bar in the hotel it was external to the hotel and therefore open to the public. The pool was open from sunrise however the pool was dirty and not cleaned until 9am so if you wanted an early morning swim you were out of luck. Not value for money. I never leave reviews but was generally disappointed in my whole stay. Lady on reception at checkout was very nice and asked for our opinion on our stay. I asked her if she would like the truth and she said yes, when I told her she gave us a small discount

Partner

10/10

Exceptional

20 Apr 2026

Shavown

We celebrated our 40 th anniversary. We had a wonderful time. The staff at the Westin was outstanding from the front desk to housekeeping. We only encountered horrible customer service twice at the restaurant attached, However we did not allow that to mess up our stay, we left and had a wonderful dinner down the street. Thank you Westin we will return.

Partner

6/10

Pleasant

20 Apr 2026

Daniel

Run down, elevators are pretty well useless. Smells bad

6/10

Pleasant

19 Apr 2026

Stephanie

The hallway on our floor smell moldy. The bathroom door is terrible there is no privacy in the bathroom.

Friends

2/10

Poor

19 Apr 2026

Erica

Housekeeping was horrible they didn’t clean room and never got washcloths and the shower was disgusting. We were in the south tower and it was mold on the ceiling. The bathroom smelled as if it was a sewer issue. For this hotel to be a 4 star it gave 1 star rating. The only good side was the staff waived 2 days of resort fees.

Family

6/10

Pleasant

19 Apr 2026

Julia

The elevators in the north tower were a pain in the ass because there was one missing and the other two would stop on random floors. Consistently added 5-10 min anytime I tried to go back and forth from my room.

Sheets & alarm clock were stained

Hole in wall

Self

10/10

Exceptional

18 Apr 2026

Debbie

Great place!

Family

6/10

Pleasant

09 Apr 2026

BEVERLY C.

Room service was not available when advertised

Self

10/10

Exceptional

06 Apr 2026

Debora

Staff made our stay 5 star!

Partner

8/10

Excellent

04 Apr 2026

Therese

I was a little disappointed with this resort. I realize that it is spring break, and I know that times are tough. But being a Westin, I just found it run down. One of the elevators was broken so it was always difficult to get up or down from the room. The main restaurant is pretty awful. And our room smelled pretty bad, the toilet keep flooding. But we had a good time despite it all.

Family_with_children

10/10

Exceptional

02 Apr 2026

Charles

Excellent stay! Everything was wonderful!

10/10

Exceptional

02 Apr 2026

Lora

Friendly staff. Amazing view of the ocean. Thank you!

Partner

10/10

Exceptional

01 Apr 2026

Jacqueline

staff was great David from front desk excellent customer service.
Food was good.

Friends_and_family Friends

10/10

Exceptional

28 Mar 2026

Cesia

Overall great hotel. South tower is a little outdated but the overall cleanliness was good. The staff were so friendly and helpful! The staff at the beach/pool were great.

Family

8/10

Excellent

26 Mar 2026

Matt

Levators not working well. No walk in shower. Very good ocerall

8/10

Excellent

26 Mar 2026

Paul

Elevators were down, dated bathroom. Outside of those drawbacks…. Great location, view and central location.

Family

6/10

Pleasant

25 Mar 2026

jennifer

We had to swap rooms because the bathroom door was broken, the cleanliness was not great

10/10

Exceptional

24 Mar 2026

Gwen

The room was super clean! No complaints!

10/10

Exceptional

22 Mar 2026

Ann

We were fortunate to be able ti check in very early, after a cruise. The property was clean, pool staff very accommodating and efficient. Desk staff very polite.

Partner

10/10

Exceptional

22 Mar 2026

Bradley

Clean room

Friends_and_family Family

8/10

Excellent

21 Mar 2026

Ellen

The room was fine but could have been cleaner. Furniture is a little run down and there’s a weird window between the bathroom and bedroom so not much privacy. On the plus side having the sky bridge from the pool to beach is awesome and the amenities and location are great.

Partner

10/10

Exceptional

18 Mar 2026

Jennifer

Great location. Leona’s restaurant was outstanding. The rooms were clean and the beds were comfortable.

Family

8/10

Excellent

17 Mar 2026

Jack

Hotel was fine other than room being available over an hour after check in time. Although that seems to be the norm at all hotels lately😳

10/10

Exceptional

16 Mar 2026

Nicholas

Everything was great, amenities were everything we needed. Only complaint was it was very easy to hear our neighbors at 6:30AM, but they were being extremely inconsiderate and being loud. Location is 10/10 and the bartenders/waiters by the pool were very friendly and took very good care of us! Definitely would return for another trip.

Partner

6/10

Pleasant

16 Mar 2026

Martha

Property was outdated. But staff was wonderful!!

Partner

4/10

Poor

15 Mar 2026

Diane

I hate to do this but this hotel was not great. Certainly not a 4 star. There was a lot of management chaos. When we arrived, there was someone in our room and the front desk did not know who it was. We got placed instead in a room that was not as nice as the one we reserved because they had nothing else. We still have no idea what happened there. The elevators were malfunctioning, the water pressure in the shower was very low, and there was a significant drip coming from the air conditioner which caused our room to be damp and the huge pile of wet towels on the floor to catch the water were in the way. We told the front desk three times about the drip and they did not address it. It just felt like the staff was overwhelmed with all of the needs and the deferred maintenance issues.

Family_with_children

10/10

Exceptional

13 Mar 2026

Michael

Yes, great view

Partner

10/10

Exceptional

12 Mar 2026

David

Choose ocean view!

Family

8/10

Excellent

10 Mar 2026

Keli

Excellent staff. Welcoming and helpful. Pool was fun, excellent staff over by pool and beach area. Room was just ok but beds are amazing. Bathroom dated a bit and needs better lighting. Housekeeping was unimpressive. No soap in the room upon checkin, tried to call but desk phone dead…had to request soap and shower gel (bottle was empty)…- and last day we were there they forgot to clean room. We left from 11-4 at beach, came back and room left as we found it. Didn’t want to be inconvenienced to have it cleaned at that time as we needed showers and had dinner plans so didn’t call it in. Overall the location is great and staff was wonderful. Really enjoyed pool and beach.

Family

10/10

Exceptional

09 Mar 2026

Kristen Marie

The rooms view was amazing!!! Restaurant and beach staff and pool were all very accommodating and friendly. The hotel is located in a beautiful spot for relaxation and yummy restaurants including the one downstairs. Will come back!

Family

6/10

Pleasant

08 Mar 2026

Nora liza

Oceanfront room was nice. Long long waits for elevators took away from vacation time. $30 for beach umbrella or get sunburn. $25 to use spa. Felt like everything was an extra charge.

Family

10/10

Exceptional

08 Mar 2026

Melissa

Very clean facilities and room! Utilized pool until our room was ready! Staff very friendly and helpful. Breakfast at Tinta was amazing

Family

10/10

Exceptional

08 Mar 2026

Caitlyn

The room was clean, and we enjoyed how friendly and welcoming the staff were! Perfect place to relax.

Friends

6/10

Pleasant

08 Mar 2026

Michael

Just ok

Family_with_children

8/10

Excellent

08 Mar 2026

melanie

While the view from the room was spectacular, the hotel is really not worth the cost. The hotel is clean and the staff was nice and friendly but the actual building is old and needs serious renovations. The building is only 14 floors high but the elevators are extremely slow and the gym is super lackluster with very limited workout equipment. I would not spend this kind of money to stay here ever again; the W or the Atlantic is a much better option.

Partner

2/10

Poor

08 Mar 2026

Peter

DO NOT STAY HERE. The hotel is horribly outdated.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Candace

Waking up to the ocean view from a high floor was perfect! Francine was most helpful and accommodating in making sure my stay was wonderful. Valet, servers, and the on property restaurant was also top tier! Loved being so close to the beach!

Self

2/10

Poor

07 Mar 2026

Kinan

Elevator not working, rooms too small and nothing like the pictures

Family_with_children

8/10

Excellent

06 Mar 2026

Mehmet

Our room had partial beach/ocean view. The room was clean and our beds were made and our towels were changed every day. The beds were comfy, shower was running well, coffee machine was very old (not a Keurig), mini fridge was a good size, no microwave, ice machine had no ice. Hotel was quiet in a very nice neighborhood. Lots and lots of restaurants within walking distance. David was great at check in, he even gave us two free drinks voucher. Everyone was kind around the hotel. We really liked the attached restaurant. Pool area was clean. The restaurant around the pool had good food and drinks. Cafe had many nice drinks and breakfast options like bagels and muffins. Their coffee was great. Also Starbucks has great seating by the sidewalk with great full moon views. One very awkward thing to me was that there was no balcony at all. I don’t smoke but I’d like to sit outside when I’m in the room but it wasn’t an option even for ocean front rooms. It’s an old but well maintained hotel with direct beach access via an over the road bridge so I can recommend it to everyone.

Family

4/10

Poor

05 Mar 2026

Kevin

Ocean view, but very noisy ac, floors were sticky

8/10

Excellent

04 Mar 2026

Steven

Yes, partial view

Partner

6/10

Pleasant

04 Mar 2026

Troy

The hotel was nice and accommodated our stay, but there were things that could be improved. The first was the traffic in the circle drive to the entrance. We took an Uber from the airport and once we arrived at the hotel, it took 15 minutes just to make it through the circle drive to the main entrance, this stayed consistent throughout our stay. The shower in the room was clean but showed aging, there was a lot of calcium buildup on the shower head and was a bit nasty looking. The louvered sliding bathroom door that wouldn't close all the way, and louvered bathroom window didn't offer much privacy. The pool was nice but you has to get out there early to grab a chair, one day they ran out of towels by the pool. The restaurant, bar and pool cafe and bar were all very good and the staff was great. My room was clean everyday and the staff was great. Overall nice place, but for the money not what I expected a little more. I will probably investigate another place to stay on my next trip.

Friends_and_family Family

8/10

Excellent

03 Mar 2026

Lyzette Monique

The ocean was visible from my room and even visible from the bathroom which was a very cool feature. The room was quite spacious and the bed was wonderfully comfortable.

Self

6/10

Pleasant

01 Mar 2026

Douglas

Hotel slightly out dated compared to price compared to other upscale hotels. Too few elevators for the amount of guests. Wait time to go up and down acceptable. Staff was good food was decent.

8/10

Excellent

01 Mar 2026

robert

Staff in transportation were very helpful.

10/10

Exceptional

26 Feb 2026

Adam

Love the Westin

Self

4/10

Poor

25 Feb 2026

Brian

The hotel is worn out. Two of three elevators were not working when we arrived and on one day the third one broke down with us in it. The hot water in the shower would fluctuate between hot and cold while showering. Ice machine was broken and removed from the floor. The hotel needs a refresh. It just looks old, dirty, and unkept.

6/10

Pleasant

23 Feb 2026

Tricia

Over priced for what you get.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Robert

Excellent, friendly staff, restaurant and breakfast great!!

10/10

Exceptional

23 Feb 2026

Jona

Amazing property

Self

8/10

Excellent

23 Feb 2026

Jeff

Good room and view, pool closed at 3 for private event and restaurant was overcrowded and food cold

Partner

4/10

Poor

22 Feb 2026

Maria

Firststable

10/10

Exceptional

20 Feb 2026

Donna

Absolutely amazing

Partner

8/10

Excellent

18 Feb 2026

William

Nice amenities.

Family_with_children

4/10

Poor

16 Feb 2026

Zachary

Slowest elevators ever

Leisure Partner

10/10

Exceptional

15 Feb 2026

Myron

Check in, valet parking was superb. Room and staff, excellent. Highly recommend this hotel and location.

8/10

Excellent

15 Feb 2026

Susan

Staff

10/10

Exceptional

13 Feb 2026

Elaine

The staff were always welcoming and forthcoming in their greetings.
The guy who works the pool area should get a raise!
He was off one day and it clearly showed. He was always at the ready with towels or putting up or down the umbrellas. His day off, it was a struggle.

Partner

10/10

Exceptional

10 Feb 2026

Kimberly

Always great service and great amneties.

Leisure Family

10/10

Exceptional

10 Feb 2026

Mie Nicole

Yes

Business_and_leisure Family_with_children

10/10

Exceptional

10 Feb 2026

Jorge

Nice!!

10/10

Exceptional

07 Feb 2026

Warren

Nice rooms. Beautiful location.

Business

10/10

Exceptional

06 Feb 2026

Carlos

They were clean

Partner

8/10

Excellent

06 Feb 2026

HILDERGALDAH

Bathrooms were too dated and old

Self

4/10

Poor

03 Feb 2026

Suzanne

The entire resort did not have heat. It was freezing in the room. I felt like the resort could have been cleaner. The water took literally 10 min to get warm in the shower. Lastly , the valet parking is 58 dollars a day. No self parking. Very disappointed in this resort. It is not a typical Westin. It is old and not in great shape.

Friends_and_family Friends

4/10

Poor

02 Feb 2026

VALDEMAR

Not a four star. Missing thinks daily in room (glasses, soap, toilet paper, etc)

Hotel needs a refresh outside.

Takes many minutes before front desk answers.

No heat.

Poor restaurant, where they forget basic thinks like water.

Etc

6/10

Pleasant

02 Feb 2026

Jennifer

The room was clean but not the floors. There was no hairdryer. It took us asking 3 times to get one. The batteries for the AC were almost dead, so we couldn’t adjust it. We called down day one, two and three. They never changed them.
The absolutely unacceptable event is when we checked out. We called at 8AM and requested a taxi to the airport for 8:30. When we got down to the lobby, the porter looked concerned. He went and asked the guy at the front desk. The front desk guy looked so guilty but said, yeah, I ordered it. The porter called for us. Yeah, the front desk never ordered it. He lied. By the time the taxi did come, we were late and had to rush, which we should not have had to do.

2/10

Poor

01 Feb 2026

Holden D.

Sadly one of the worst hotels I’ve had in a long time. Positives: Across from the beach, some of the staff was very nice (once you got to speak with someone)
Items that were disappointing:
- Bathtub - smallest possible not what was described at check in. Yellow water, very yellow, which is supposedly not their fault.
- Paper Thin Walls:
- Can hear neighbors plumbing very loud, every time they used the restroom I could hear the flush and talking as if they were in my room. Even with ear plugs trying to sleep.
- Neighbor snoring - can hear through the wall. Constant coughing as well. Even while I put down towels to block the gaps beneath the room joining doors.
- Car noises from the street are pervasive.
- Cleaners and staff having little group meeting or party thing in adjoining room in the morning at 8am. Including hammering and laughing. So odd. Paper thin walls. Had to go over to talk to them so we could sleep.
- Floors are a little sticky
- Room service was like a box lunch. Pre made and disgusting.
- Multiple calls with no answer to the front desk (one was an emergency - broken glass and needed a broom)
- Shower no soap
- Starbucks 1.5x to double the price normal Starbucks
- Gym has one stretch mat

Business

10/10

Exceptional

30 Jan 2026

Michael

Great amenities

8/10

Excellent

29 Jan 2026

Marsha

Staff was great. Room was clean. The bathroom needed to be more private.

Self

8/10

Excellent

28 Jan 2026

Kimberly

Front desk service was amazing,
Very was breathe taking.
I would go back.

10/10

Exceptional

28 Jan 2026

Clean room every day - beautiful view- excellent service throughout stay - pool bar and staff were top notch

4/10

Poor

27 Jan 2026

James

Hotel was dated, dirty and worn out. Common areas filthy. Service poor especially in the restaurant

Partner

10/10

Exceptional

25 Jan 2026

Peter

Great stay.

10/10

Exceptional

23 Jan 2026

Alessandro

Clean room and the staff were very courteous.

Leisure Friends

10/10

Exceptional

19 Jan 2026

Robert

Everything was great

10/10

Exceptional

19 Jan 2026

Joe

Very convenient, clean and accommodating resort.

10/10

Exceptional

19 Jan 2026

Craig A

Location, bar and restaurant with excellent service from Nelson.

Leisure Partner

10/10

Exceptional

17 Jan 2026

Brian

Great

10/10

Exceptional

17 Jan 2026

patti

Everything was great

10/10

Exceptional

15 Jan 2026

Craig

No issues!

Leisure Family

8/10

Excellent

15 Jan 2026

Cari

The hotel was clean and beautiful. Most of the staff were wonderful. However, we were disappointed when we were kicked out of the pool at 2:00 to prepare for a private event. Then the following day, we were asked to leave the pool area so that they could take promotional photos of the pool area. We were also disappointed that the pool had not been cleaned after the private event. The pool was cloudy, and there were many napkins and other debris floating. The woman at the pool during the promotional photo shoot was very rude and called security simply because several guests expressed frustration. It was not a kind and accommodating response to our reasonable questions and concerns. Both pool situations could have been taken care of with proactive communication at check-in or via email so that we could plan our trip accordingly.

Friends_and_family Family

6/10

Pleasant

13 Jan 2026

Collin

Great resort but slapped us with a $260 “amenity fee” at checkout that was never disclosed. We paid up front through Expedia and they never mentioned this hidden fee. Annoying

Leisure

6/10

Pleasant

11 Jan 2026

Joanne

This is rated as a 4 star hotel with a price per night of $429 + taxes and resort fee. We stayed in 2 different rooms during our stay. Both rooms were showing their age - leaky faucets, bathroom sliding door off the hinge, light not working in the bathroom, one room had a clock radio and the other did not. Only one elevator was working most of the week we were there. House cleaning came and left one bath towel for 2 people. We asked twice for another bath towel, but it was never delivered. The staff was friendly and accommodating and compensated us for the inconveniences. Other than the apologetic staff - Overall experience was a little disappointing for a Westin Hotel.

Leisure Partner

10/10

Exceptional

10 Jan 2026

Melissa

Staff was amazing!!! Rooms were so clean! Perfect location can not wait to go back!!!

Leisure Partner

6/10

Pleasant

09 Jan 2026

Donald

The only thing this hotel has going for it is it is on the beach. There are no other attractions within a walkable range. The bathrooms in the rooms are not exactly private as they have louvered doors which let out light when used at night. We changed rooms as our first room had a window - thats right, a window which opened and was a few feet from the bed. The mexican restaurant was not very good either except for cocktails. We would not recommend this Westin Hotel!

Leisure Family

10/10

Exceptional

08 Jan 2026

Tegveer

Great experience. Highly recommended

10/10

Exceptional

07 Jan 2026

bassam abi

Nice place clean and the staff we had a amazing service
Specially the manager