Name: Best Western Ft. Lauderdale I-95 Inn
Address: 4800 NW 9th Avenue, Fort Lauderdale, 33309, US

2/10

Poor

04 Jul 2026

Karl

Ok.i

2/10

Poor

02 Jul 2026

Fritiqua

I stayed at the Best Western Ft. Lauderdale I-95 Inn while in town for a family graduation. Unfortunately, my experience was disappointing from start to finish.

The room had an active ant infestation. Ants were crawling throughout the room, and I documented the issue with photos and videos before reporting it. When i told them, they sent someone up to spray. Regardless of the cause, this is not the level of cleanliness or maintenance guests should expect.

After my stay, I contacted Expedia customer service to request a refund. I was initially told I would receive $81.75, but the final offer was only $27—25% of my $109 room charge. The amount I was offered did not match what I had been told, leaving me frustrated with how the situation was handled.

I understand that hotels can occasionally experience maintenance or pest issues. However, what separates a good hotel from a bad one is how those issues are resolved. In this case, I don’t feel the condition of the room or the resolution reflected an acceptable standard of customer service.

If you’re considering staying here, I recommend inspecting your room carefully upon arrival. I hope management addresses the pest issue and improves how guest complaints are handled.

Self

2/10

Poor

30 Jun 2026

Rutchell

Bad

2/10

Poor

28 Jun 2026

Cristal

the room was filthy with used soap and hair on the floor and sink the sheets where dirty on the bed and when I asked them to clean the room the front desk told me that housekeeping was not there and that she couldn't do anything about it

Family_with_children

2/10

Poor

27 Jun 2026

Alejandro

I arrived at midnight and the hotel elevator was malfunction there was no room available even though I had made a reservation a reservation with months ahead. I had to looked for another hotel at 2:00 AM

Friends

6/10

Pleasant

24 Jun 2026

Joseph

Room's carpet not clean...
Not a Continental breakfast and poor staff service...

8/10

Excellent

24 Jun 2026

Jose

Not a vacation hotel just a quick passing stay

Partner

4/10

Poor

17 Jun 2026

Paul

This hotel is just nasty. Room smelled like a moldy locker room. No in room amenities… Location. I pretty sketchy

Self

10/10

Exceptional

09 Jun 2026

Okan

Plenty of parking space, a comfortable room with a microwave and a mini refrigerator, good location.

Self

8/10

Excellent

04 Jun 2026

Rosana

Breakfast was ok and better then I expected

Self

10/10

Exceptional

29 May 2026

Roseann

Everything was clean

2/10

Poor

25 May 2026

DANIELA

Our stay at the Best Western Ft Laudardale I-95 was horrible specially charging $157 x night. We checked out early as we couldn't stand the conditions of this property. We checked in to a dark, dirty and smely room that we then realized that not even the washroom door could closed. The washroom door was uneven and couln't close.
As soon as you enter the premises, the parking lot is extremely dark and the little light found, comes from the sign of the business next door (Waffle House) which help to give a little brightness to one small section of the parking lot.

This property extremely runned down, the poor cleaniness condition of the room, and comun areas, the towels in the rooms had holes and are super thin from all the chemicals to keep them white (almost feels like paper), the smell in that property is disgusting, like old wet carpet. Not to mention that the milk (almond milk) that was in a silver jug in the cooler, has not been cleaned for a while. The almond milk that was there had lumps and smell funny (like roten).

I requested the staff the staff to get milk from the back and to check the expiration date from the carton. She got me fresh milk and I told her to wash the jug as the milk in the was totally roten.
I've been booking all my stays thru EXPEDIA for many years and I never stayed in such a disgusting place as this property, which should not be consider a hotel but a MOTEL.

Family_with_children

10/10

Exceptional

24 May 2026

Dilma

Everything was good in our staying

Friends_and_family Family

8/10

Excellent

14 May 2026

Javier

Close to work.

Self

10/10

Exceptional

14 May 2026

Javier

Great breakfast for the price.
Location close to FXE.
LOTS OF PARKING.

Self

8/10

Excellent

09 May 2026

Frank

Bathroom needed upgrade, breakfast was great.

Friends_and_family Family

10/10

Exceptional

06 May 2026

Tania

It's very good

2/10

Poor

04 May 2026

Sashi

Hotel was super clean and the staffs were kind. However, some amenities are old and broken. But the wifi connection was terrible. I couldn’t even complete my work on my computer.

Self

4/10

Poor

04 May 2026

Bradley

Very worn down property

Broken tiles, rust on everything, stains on carpet, bathroom door didn’t close. Strange smell in hallways, fridge in incorrect location, as soon as you enter, the sink is there? Sink not in bathroom.

It’s just very worn

Family_with_children

6/10

Pleasant

04 May 2026

Ralph

1star hotel… Very basic accommodations, clientele went from basic to shady..hotel not well identifiable from the main road ( we missed the entrance twice), ample parking lot but very dirty , smell of marijuana on my floor (2nd floor).. breakfast was basic , eggs and sausage were cold , frozen bagel to be toasted tasted like cardboard, coffee blahhhh.. hotel is next to a railroad and the train goes by from early morning to past midnight , our room was on that side , so sound from the passing train was super loud unless you have the ac on high.. we had a mobility accessible room, bathroom was large but they only gave us 2 large and 2 small towels..plus water from the shower head sprayed all over the floor while you’re taking a shower which causes a mini flood on the bathroom floor… bed was comfortable but pillows not so much … hotel is about 15 mns from FLL International Airport.. will I stay there again?.. nope, unless in case of an emergency, as it was in this case .. I should have paid attention to the “Inn” at the end of the “Best Western”.. it truly was closer to a shelter-like setting than a hotel .. very disappointed but it served the purpose of a 2-night stay .. what you see in the pictures online is not what you will see when you show up to check in .. beware .

Partner

2/10

Poor

29 Apr 2026

Laura

Room was disgusting, staff was rude I was cold asked for an extra blanket they told me they didn’t have the lady at the desk with the green shirt she’s a heavier girl was extra rude told me to basically get over it.
Room was gross my mom got a rash from layin on your dirty beds,
Curtains were falling
Coffee maker was broken
Tv didn’t work I even called front desk to have another room and he told me he couldn’t help me that oh well some rooms don’t have tv.

Family

10/10

Exceptional

27 Apr 2026

Patricia

The room was very big, and clean. Probably it needs to be updated on furniture and carpets.
The breakfast was awesome and delicious

Family_with_children

10/10

Exceptional

26 Apr 2026

Carrie

Everything was great!

10/10

Exceptional

24 Apr 2026

Cody

The staff were amazing, room was clean, very convenient location! I will stay again.

6/10

Pleasant

21 Apr 2026

Darlene

The breakfast was very good, except one morning the orange juice was not thoroughly mixed. The bathroom sink in room 212 is cracked and probably should be replaced. The closet door should be fixed as it doesn't close completely. The elevator broke down the morning we were leaving so we had to carry our bags down the stairs. We packed lightly so it wasn't too bad. We didn't have to call for assistance. The room was nice and clean, the AC was great, lighting was good and the tv was fine. The 6 cats in the parking lot were a joy. The parking lot wasn't crowded and seemed safe, and some shade was available.

Family

8/10

Excellent

13 Apr 2026

William

Great place for us to stay before cruise. Breakfast was great, room was nice and location perfect. Pool had a few leaves in it but it was windy

Partner

6/10

Pleasant

10 Apr 2026

Ana Rosa

I understand that this property may need some renovations but why damage towels?, dusty curtains, shower work partially, oxidated items or rlse....

10/10

Exceptional

10 Apr 2026

Keven

Very satisfied very clean

10/10

Exceptional

08 Apr 2026

Kathy

Great place

Self

10/10

Exceptional

06 Apr 2026

Luis

internet perfect! renovated rooms, staff very kind and polite, BREAKFAST OVER THE TOP! the breakfast lady was so kind and cleaning everything!!

Partner

8/10

Excellent

04 Apr 2026

Beverly

Felt safe and clean. Property is showing its age, needs updating.
Staff is exceptional!!

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

scott

Not much for options

Self

6/10

Pleasant

01 Apr 2026

Laura

Parking was fine. Not my kind of breakfast but I did find things to eat

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Brian

The hotel rooms, hallways and gym areas were clean. Staff did an exceptional job keeping the rooms and insides looking nice.

Only bad experience, maid service removed my two unopened green and sweet tea drinks that I was saving for my second of three nights. Recommend giving the staff a roster of new customers vs departing guesting so they do not take this mistake with other new guests.

When it rains, a huge and deep puddle is unable to drain on left side of hotel.

If you love Waffle House, the hotel has one within walking distance of the front door. An added bonus. In addition, there are several restaurants, BJs, and other entertainment venues near by especially if you have a car.

Self

6/10

Pleasant

23 Mar 2026

John

Yes the room was clean.
The Wi-Fi was good.
There was a stain in the bathtub.

Family

2/10

Poor

22 Mar 2026

Tom

Front desk gal when we checked in was rude and our room wasn’t ready but the room was a disaster. Everything was cobbed together and parts weren’t even finished

4/10

Poor

22 Mar 2026

Pamela

It wasn’t very clean and we had no idea there would be a train that woke us up due to the noise throughout the night. For $300+ it was too expensive for what it was worth. There were also few places to walk to in order to eat out. Streets were busy. Disappointed to say the least. Would not recommend this hotel.

Friends_and_family Family

8/10

Excellent

19 Mar 2026

Pamela

It was ok

4/10

Poor

19 Mar 2026

Martileana

Clean room and friendly staff. However, 1) not enough water pressure to have water in our shower head; the staff offered to move us to a different room. 2) Gym threadmil did not work.

Friends_and_family Family

2/10

Poor

17 Mar 2026

Lynn

Dirty and smelly

4/10

Poor

16 Mar 2026

Warren

Yes

Friends_and_family Friends

2/10

Poor

13 Mar 2026

Joseph

Don’t stay here

Self

8/10

Excellent

13 Mar 2026

Jasmin

Ok

10/10

Exceptional

09 Mar 2026

James

The bathroom needs some attention. The bath in particular needs maintenance- the bath plug needs looking at and the bath vent below the faucet is missing which could allow water to leak under the bath and cause damage including mould.

Partner

6/10

Pleasant

07 Mar 2026

Peter

Internet was spotty. Room was clean but needs refurbishment.
Hole in the wall of the bathroom not done professionally
to handle water pipes to toilet.
Stain on bathtub walls.
Air conditioner is on its last legs. Warm air blowing instead of cool air.

Self

2/10

Poor

07 Mar 2026

Al

This place is an absolute garbage pail! It’s dirty and appears to be a homeless shelter. I was shocked. It should be illegal to advertise a hotel that is essentially a government funded shelter!

Friends

8/10

Excellent

04 Mar 2026

Michael

Clean room

Self

8/10

Excellent

01 Mar 2026

Lashan

The hotel was nice. Room was clean

Partner

2/10

Poor

28 Feb 2026

Ritchel

Wasn’t expected from online, once you come to the entrance you will feel it’s not welcoming, it’s dull and musty. Our room is in second floor, you will see the old dirty carpet, and the smell is coming out.
When we entered our room, my son just about to have a nap, once he opened the duvet there’s hair on the bed, so I checked the other bed and found hair too, checked the duvet no covers and it’s dirty
There’s some make up on it. So I asked the front desk if they have some linens, I was told that she will try to find some, and I told her that I will changed it for them. She found clean once I think, but they have holes on them but only bed sheets no flat sheets, so we slept without blankets.. we’re about to stay there for 2 days, but we decided not to.
Stay away, go somewhere else for your dollars.
It should be home away from home… it should be comfy and feel clean and comfortable. Not dingy and smelly room. I have no problem with old building as long as it’s clean and comfortable.

Family_with_children

6/10

Pleasant

26 Feb 2026

Claire

Okay

Friends

4/10

Poor

26 Feb 2026

Dan

Very noisy room, subpar bedding. Pillows were lumpy and thin. Overpriced for quality of hotel.

Partner

4/10

Poor

25 Feb 2026

Leonid

Staff support was good , check in was good .
The room was very basic...no safe , washroom concept
has to be improved, from the toilet you go into the room to wash your hands ???
And yet , terrible noise from running trains...all night long !
They promised nice and quiet accommodations ?
Terrible !!!
Very basic breakfast .

Family

8/10

Excellent

23 Feb 2026

Connie

Needs to be renovated. Wifi is terrible. The room was clean and spacious. Bed was comfortable but the pillows could have been better.

Partner

10/10

Exceptional

19 Feb 2026

Justin

A great cheap place to stay while in town. i was in a room on the 1st floor which looked a little dated, but was quiet and clean enough

Self

6/10

Pleasant

14 Feb 2026

Christina

main areas at a hotel could've been cleaner. The elevator had garbage on the floor at times the hotel staff were somewhat friendly, but didn't provide much information about what was around in terms of the beach only a few minutes away.

Leisure Family

2/10

Poor

14 Feb 2026

Roshan

This is a terrible hotel. Very old, no hot water and a horrible breakfast.

Leisure Self

2/10

Poor

13 Feb 2026

Rohan

The absolute worst hotel experience. I don't advise anyone to even consider this hotel. The rooms are dirty, neglected and something as basic as internet doesn't work properly. Ignore the paid reviews which are saying this hotel is good. Never again

Business Friends

4/10

Poor

11 Feb 2026

Jiri

Even number rooms are right next to railroad tracks, forget about a restful night of sleep, not gonna happen
No hot water the first night of my two nights stay
When I asked to be relocated it was politely denied for it wasn't possible for \"this type of room\", whatever \"this type\" means (booked on Expedia)
Will not repeat the experience, this is my second bad one within past week, Best Western is off my list, will not return
Breakfast: mediocre, nothing to write home about

Leisure Self

4/10

Poor

09 Feb 2026

Cecil Kay

The outlets did not work. We called and they came and put an extension outlet but did not fix the other outlet we needed for the c-pap machine. It was old and paint was peeling off. The only ice machine was on 1st floor. There were holes in the pillow cases and the sheets. There were stray cats that hung out at the door entrance. Sharp object from metal frame sticking out. Breakfast was not good.

Leisure Family

6/10

Pleasant

08 Feb 2026

Jason

The staff is very friendly and efficient. The area doesn't seem the greatest. While standing outside a guest approached me. He stated he was normally homeless, but staying with a friend in the hotel. He then proceeded to ask me for money. The bathrooms needed to be cleaned and updated. But, it was a reasonable hotel for the money, and for staying one night quickly

Leisure Self

6/10

Pleasant

06 Feb 2026

Naomi

The problems with this hotel are all facility problems. The water coming out of the faucets is yellow. The food is edible. The hotel needs a full gut job. The staff are great. They work very hard trying to take care of all the problems people are having. Now the beds are comfortable. That was the best thing about this hotel. The rooms are clean as well.

Leisure Family

4/10

Poor

31 Jan 2026

John

There was no hair dryer. No exhaust fan in the bathroom. The breakfast was blah at best. My wife walked on the carpet noticed her feet had gotten filthy from the carpet. The carpet felt funny probably from the dirt. So we didn’t walk barefoot. The outer front entrance needs attention paint and steam cleaning of the concrete or whatever it was. The towel bar by the sink had at least two different paint spray colors

Most of the staff was nice and helpful. The people who checked us in and out were helpful. I asked the front desk person who checked us in about a hair dryer she went to the store room and nothing. She was wonderful.
I asked Friday morning about the exhaust fan the guy at the desk said he didn’t know because no one had asked before. He turned and said his only job was to check people in as he walked away.
We checked out Saturday and realized when we got to the car we forgot something in the room. The lady at the counter gave me a key to get the pillow.

Partner

10/10

Exceptional

28 Jan 2026

Brenda

Was there because of bad weather back home for 3 days. Neat and clean room. Excellent front seat staff. Housekeeping wasn’t very friendly, didn’t clean our room until 4:00 PM. After I ask for them to come clean.

Partner

2/10

Poor

27 Jan 2026

Adam

This Hotel is very old and in Poor condition. I only needed one night stay, but the Room was Dirty, Coffee Pot was Moldy, Shower had no Pressure, and the Toilet did not flush. I do not recommend this Hotel.

Business Family

4/10

Poor

24 Jan 2026

Dennis

This hotel was a bit neglected and needs to be renovated or upgraded.

Leisure Self

6/10

Pleasant

24 Jan 2026

Alexey

Stains which require bleaching on pillow cases. Bed sheets worn out with holes. Modest breakfast choices.

Reception generally good and friendly. But some staff was very much a 2-star level.

Pool sun loungers are probably 20 years old and very stained. Pool itself is decent.

Good if you are saving money. Will prefer not to book at this location next time.

Leisure Self

6/10

Pleasant

24 Jan 2026

Renea

Didn’t care for this hotel

6/10

Pleasant

22 Jan 2026

Sabri

The hotel is still under renovation. There is some sort of odor due to age, moisture and/or dust.

Business Self

2/10

Poor

19 Jan 2026

Victor

Not applicable

Friends_and_family Family

8/10

Excellent

19 Jan 2026

Latasiya

Was very comfortable

10/10

Exceptional

17 Jan 2026

Geordanis

It was nice

Leisure Self

4/10

Poor

09 Jan 2026

Jacqueline

All of the above. Bad.

bug crawling up the wall. Called front desk for bug spray, she said they had none. so I asked if someone could come up with broom & knock the bug down & kill it She said no because she couldn't leave the desk, However, when I came right down for broom she was outside smoking.Dirty towels ugh... Never again will we stay here....

10/10

Exceptional

08 Jan 2026

Keyara

Rooms were clean and staff was super nice.

6/10

Pleasant

08 Jan 2026

Miguel

The hotel is outdated and needs work. The elevator stopped working! We were on the 4th floor and my husband had to take 5 trips up and down the stairs☹️ The bed was nice and firm with no dips😁 Not the best area but you can get to many places quickly from the location. Front staff helpful.

Leisure Partner

4/10

Poor

06 Jan 2026

Michael

Staff wasn't the most pleasant. Check in lady seemed to be annoyed that I was checking inn so late. Wasn't my fault as my flights had multiple delays.

Breakfast was below average, poor conditions n options for food.

Hotel seemed very outdated as well.

Leisure Self

8/10

Excellent

05 Jan 2026

Shelton

Room was clean. Staff friendly. Shower curtain wouldn’t stay closed due to curved rod and style of curtain causing floor to get extremely wet.

Leisure Self

2/10

Poor

04 Jan 2026

glennys

The bathroom seem not cleaned there was a used soap bar on the tub open wrap gone. Shower floor mat was already wet toilet paper wrap on the floor behind toilet
After removing blankets fitted sheet had stain that resembled body fluids
Will never stay here again have pics of everything

Business_and_leisure Family

6/10

Pleasant

04 Jan 2026

Dominic Justin

Okay Room. Front Desk Agent Was Awesome!

2/10

Poor

03 Jan 2026

Tiffiene

Wow. The amount of things I could say that were wrong with this hotel. Cockroaches, screaming/fighting customers, dirty floors, dirty linen, gross all around. Don’t walk barefoot or in socks on the carpet unless you want them to be stained black. Also don’t let free breakfast fool you. The only thing I felt safe eating was the bananas and they only had them on our last day staying there. We had to stay here bc NYE everything was booked but honestly I wish I would have slept in my car if I wasn’t worried about being robbed in their parking lot. Just don’t stay here. You will regret it. Also elevator was broken and we were on the 4th floor so that was fun. The elevator also had an outdated inspection. The smell of this place should be your first sign. Might be growing Marijuana there too or the customer base.

Friends_and_family Family

2/10

Poor

03 Jan 2026

Darren

Staff was very polite but the room was dirty, bed sheets had holes, used soap with hair in tub, elevator broken, moldy smell in room, bed frame broken, and just plain dirty.

Friends_and_family Friends

4/10

Poor

31 Dec 2025

Hector

Staff was very friendly, no complains at all on that aspect, but property was very disappointing. Entrance doors were very dirty, elevator as well. First room given, tv was not working and didn’t have a phone in it, next room didn’t have a coffee maker, an Iron board, no fridge and the curtains were broken, not being able to close them.

Business

4/10

Poor

29 Dec 2025

Sandra

Filthy dirty place. Needs to close out.

Business

10/10

Exceptional

29 Dec 2025

Mark Henry

Good

Leisure Self

8/10

Excellent

22 Dec 2025

Charles

Yes fresh but not good quality

10/10

Exceptional

22 Dec 2025

Jahnna

The parking area, lobby and room was very clean, breakfast in the morning, the staff is very nice. They are renovating so I was in an upgraded room! The staff there are very nice. I called before booking because im severly allergic to mold and Vali ensured me there was no mold and Claudette helped me out by making sure my room was mold free as well. Thank you so much

Business_and_leisure Partner

6/10

Pleasant

21 Dec 2025

Jonathan

The staff was excellent. Gave me good recommendations for dinner to be delivered. The breakfast options i enjoyed. Does more than just coffee and a bagel. The location is the reason why I gave an ok rating. Thankfully it just a tri rail train going by and not a freight train. The mattress in the room needs to be replaced. The life of the mattress is beyond up. Like sleeping on springs

Self

6/10

Pleasant

13 Dec 2025

GLEN

Staff was out standing hotel so

2/10

Poor

13 Dec 2025

chris

The whole hotel was run down, the AC smelled terrible, the paint was peeling and the drapes had holes in them. There were roaches in the bathtub. I left the hotel after a short time and did not stay.

Business

8/10

Excellent

09 Dec 2025

Ceu

Good

6/10

Pleasant

09 Dec 2025

Jose

Se nota desde que entras a la recepción que no le dan mucho mantenimiento al hotel.

Partner

8/10

Excellent

08 Dec 2025

Jason

Nice

10/10

Exceptional

07 Dec 2025

Daniel

Great staff, very convenient proximity to the Chase Stadium, I95 and Ft. Lauderdale overall

10/10

Exceptional

07 Dec 2025

Christie

Amazing staff!! Perfect location by Chase Stadium! Walkable, for sure.

Leisure Family

10/10

Exceptional

06 Dec 2025

Víctor

Personal muy amable en la recepción. La habitación espaciosa y limpia.

6/10

Pleasant

06 Dec 2025

Carl

The bathtub drain was clogged. Took them two days to clear. Bathroom renovations looked cheap. Tiles had no grout around some areas in the shower. The paint job also looked rushed and cheap. But I like the hotel and often stay there. Whoever is over seeing the renovations need to do a better job. The staff are usually pleasant. Other than that my stay was fine.

Friends_and_family Friends

8/10

Excellent

03 Dec 2025

Kristie

Clean room, hotel staff wonderful

Leisure Partner

6/10

Pleasant

28 Nov 2025

Zarkia

We typically stay at this location when visiting family. This was the first unpleasant experience, however, we did not mention it to the staff. The staff was very friendly as usual. The room, suite 302, was not it though. Moldy shower curtains, the two regular beds make so much noise with the slightest movement it was almost impossible to sleep comfortably. The water pressure in the shower was not strong and hot water was lacking. One of the restrooms did have a musky odor.

Leisure Family_with_children

6/10

Pleasant

27 Nov 2025

Gainson

All towels they gave me were ripped apart .

Leisure

10/10

Exceptional

23 Nov 2025

Carol

Needs some renovations.