Club Wyndham Palm-Aire

United States , Fort Lauderdale - Hollywood Area - FL
Pompano Beach, 2601 N. Palm Aire Dr.
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100 reviews shown

2/10

Poor

10 Mar 2026

Vasudeva

I booked a stay at Club Wyndham Resorts through Expedia during our vacation, and unfortunately the experience was very disappointing. We had actually booked this stay about three months in advance expecting a smooth and relaxing vacation.

The room we received looked significantly different from the photos and description shown on the Expedia listing. The condition and overall appearance did not match what was advertised, which was frustrating after a long day of travel.

When we saw that the room did not match the listing, we informed the front desk immediately and requested cancellation. Expedia said they couldn’t process it because they couldn’t reach the hotel.

Since we couldn’t stay there, we had to quickly book another hotel at a much higher price, which was very frustrating after planning this trip months in advance.

Another uncomfortable part of the experience was the aggressive push to attend the Wyndham Vacation Club sales presentation. Even after we explained that we only had one day to spend in Miami and wanted to spend that time with our family, the staff continued encouraging us to attend the session.

We arrived around 9 PM after a long drive with tired and hungry kids, but instead of a quick check-in, we had to deal with repeated sales pitches.

Family_with_children

10/10

Exceptional

03 Feb 2026

Patricia

The staff was very professional and the property well maintained. The room was excellent, and very clean. Live my stay and I will be returning.

Partner

8/10

Excellent

03 Feb 2026

Eligio

Some communication issues with the availability of our unit. Other than that everything was very good.

Leisure Friends

6/10

Pleasant

29 Jan 2026

Stephen

Nice, but very fake

Leisure Friends

10/10

Exceptional

28 Jan 2026

Danny Paul

Everything was awesome and the staff were amazing. We would definitely stay there again

Leisure Family_with_children

10/10

Exceptional

24 Jan 2026

Lisa

The room was perfect size. It was incredibly clean. The staff were all super friendly. The location was central and only 15 min from the beach.

Leisure Family

8/10

Excellent

21 Jan 2026

JOHN

The room was clean and spacious and we had plenty of room for the 6 of us.

Leisure Family_with_children

10/10

Exceptional

15 Jan 2026

Benjamin

Laundry in the condo
Walking distance to grocery
Beach is a 15 minute drive

Leisure Family

6/10

Pleasant

13 Jan 2026

Mitchell

Terrible check in , pushy sales team

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Terrence

The property was well maintained and the the staff service was excellent,

Leisure Family

4/10

Poor

25 Dec 2025

Angelica

The first room the staff assigned to me, had another guest in there. The second room there was caulking on the shower floor. The third room had it in one of the showers as well. The initial staff failed to apologize for the inconvenience. While we ended up with an \"upgraded two bedroom,\" there was no in room laundry like the original Wyndham towers. You can tell these were add on properties. The cafe and bar close early.

Family_with_children

10/10

Exceptional

23 Dec 2025

Leonard

No issues whatsoever, we have stayed here before, and will again.

Leisure Family

2/10

Poor

16 Dec 2025

Jessica

I have all these fees that l was charged for and l didn’t use any of their services. I prepaid thru Expedia. My room was never cleaned even tho l requested in person and when l called on the phone several times to get the room cleaned - no one would answer the phone. No one at the front desk to check out when l left to see what the charges were for. I booked a king size bed and they put me in with a queen- they had no full body mirrors in the room - only mirror was bathroom sink. I was disappointed especially because they didn’t clean my room thru my whole stay of 3 days. I will not recommend any one to stay here.

Leisure Partner

10/10

Exceptional

15 Dec 2025

John Andrew

The room was really nice and clean. The staff was great.

Leisure Self

4/10

Poor

13 Dec 2025

Joseph R

House keeping service was absolutely terrible. We were there for 4 days they never gave us clean towels or wash towels never replenished the coffee or condiments (sugar cream) ever after going to the front desk twice it never got done

Leisure Friends

4/10

Poor

06 Dec 2025

Ted

The non stop pressure to buy a timeshare/vacation package ruined the entire stay.

Leisure Self

10/10

Exceptional

01 Dec 2025

Moniqua

The stay was wonderful. Things for everyone to do! Had a great time will be back again

Friends_and_family Family

8/10

Excellent

29 Nov 2025

Angela

Room was clean. Water was hot, the staff was friendly. We had a great stay.

Leisure Family

10/10

Exceptional

24 Nov 2025

Jeffrey

Resort nice

10/10

Exceptional

24 Nov 2025

Jamie

Everything was great thank you

2/10

Poor

24 Nov 2025

Tamara

If you book through a third party website they will put you in a hotel across the street called queen resort. It’s outside the gated resort. The room had a roach inside, the pool was not heated, if you want to use the resorts amenities you’d have to take a long walk to the main resort.

Leisure Friends

10/10

Exceptional

21 Nov 2025

preston

clean room and price

Friends_and_family Family

4/10

Poor

21 Nov 2025

Serene

I wouldn’t stay again. You can tell they’re trying but just stay elsewhere. The rooms are antiquated and not fresh and airy. The rug in our room was so dirty, our white socks were black. We had to wears shoes around the room because it gave us the creepy crawlies.

8/10

Excellent

19 Nov 2025

Donna

Place was clean and comfortable. Pool was nice. Too pushy on attending vacation club presentation

Leisure Friends

10/10

Exceptional

18 Nov 2025

Luis

I really love it there

Business_and_leisure Family_with_children

10/10

Exceptional

17 Nov 2025

Alexandra

Great

10/10

Exceptional

16 Nov 2025

Brittany

Everything was awesome...best staff(especially front desk). Nicest room and resort if ever been to

Leisure Family

10/10

Exceptional

13 Nov 2025

Michael

room was awesome, clean and staff was even better

Business Self

10/10

Exceptional

11 Nov 2025

Andy

Amenities

8/10

Excellent

10 Nov 2025

Yvonne

The room was clean and the staff was nice.

Leisure Family_with_children

10/10

Exceptional

07 Nov 2025

Tanya

Staff was great! Friendly and welcoming. Amenities were exactly as described and I enjoyed all of it.

Leisure Family

6/10

Pleasant

06 Nov 2025

Desiree

Place has potential. Units need some updating. Got asked for Id 3 times during check in. Had to go to three different counters to complete the check in. It says you don’t have to sit through the sales pitch for time share but they ask/sell you to go. Keep saying no.
Pools were nice. Slide was closed because we there was no life guard yet the kids could swim in the pool. That didn’t make sense. Snack bar is ridiculously expensive and does not accept cash.

Leisure Family_with_children

10/10

Exceptional

28 Oct 2025

Tolentino

Clean and spacious. Lots to do for families.

8/10

Excellent

23 Oct 2025

Angel M

I enjoyed my stay.

8/10

Excellent

23 Oct 2025

steve

Clean room

10/10

Exceptional

20 Oct 2025

Patrick

Property was very well maintained and clean. The staff was pleasant, helpful and efficient.

Business_and_leisure Family

8/10

Excellent

08 Oct 2025

Matthew

The property was nice overall. Upon check-in there is a fee for parking. After that they send you to another desk which tries to upsell a timeshare. They were pushy and told multiple times no. Push to get you to take a meeting for 90 minutes. Did not do it but spent 15 minutes saying no before I got my hotel keys.

Other than that the property was nice. The room was a very good size. With a 1 king bed had a view over the pool. 2 full bathrooms in the room and a full kitchen as well. Had a sofa bed too but didn’t need or use that. Supermarket right next door which was nice for getting things. Over all a nice place. Getting to the main entrance was a little tricky as GPS took you to a side gate you could not get into without a key card. Make sure you pull into the hotel/resort area. Otherwise it is big with houses and villas so could be a little confusing if you are not paying attention. Overall got it at a decent price.

Leisure Family

10/10

Exceptional

03 Oct 2025

Michael

Staff was super friendly. I was able to check-in early which was helpful. The studio I stayed in was great - very spacious and had a full kitchen.

Self

10/10

Exceptional

23 Sep 2025

Diann

Activities for the kids

Leisure Family

6/10

Pleasant

22 Sep 2025

Michelle

Very disappointed. The

Friends_and_family Friends

10/10

Exceptional

20 Sep 2025

KIMBERLY

Great amenities, activities, options and space for the family.

Leisure Family

10/10

Exceptional

20 Sep 2025

Ryan

Huge place , gated which was nice , would recommend

Leisure Family

8/10

Excellent

19 Sep 2025

Karim

Basic and dated. No daily housekeeping. Not all studios have a balcony as shown in pictures.

10/10

Exceptional

15 Sep 2025

Maricruz

Buen servicio

10/10

Exceptional

14 Sep 2025

Jagdesh

Our room was awesome! We were upgraded to a 2 bedroom and 2 bath which was very spacious. Rooms were very clean. We didn’t get time to enjoy the pool or arcade area - but did view it and it looked very nice, clean and spacious area. Would definitely go back if in that area again.

Leisure Family_with_children

6/10

Pleasant

14 Sep 2025

Olivia

Overall the resort was beautiful and offered a bunch of amenities but there were some bumps in the road. 1) there was a cockroach in our room 2) lunch/bar doesn’t open until noon 3) our whole stay there were teens in our hall yelling/blasting music into the early morning hours and nothing was done about it 4) when checking in we learned that we had to pay for parking per day in addition to the room price.

Leisure Partner

10/10

Exceptional

13 Sep 2025

Renee

Convenient and enjoyable for the kids.

8/10

Excellent

07 Sep 2025

Shavanka

Nice for handicap persons.

4/10

Poor

06 Sep 2025

Paola

I wouldn't recommend this hotel, the property is outdated, elevators don't work properly and they assigned me to an area of their property far away from the lobby i had to take a golf cart, when I asked one of their employees for a ride he said no, that he had things to do. I ended up cancelling my two remaining nights and got a refund from Expedia, thank you to your customer service.

Leisure Friends

8/10

Excellent

02 Sep 2025

apasra

The location was convenient for my travel arrangements. However the parking fee was a turn off.

10/10

Exceptional

31 Aug 2025

Mary

My family stay

It was I love everything about my stay they have everything you could think of it was amazing I love it

Friends_and_family Family

8/10

Excellent

31 Aug 2025

Judith

Very nice but really shouldn’t charge $20 a day for parking

10/10

Exceptional

29 Aug 2025

Tracy

Beautiful property, super quiet and relaxing. Great friendly staff.

Leisure Partner

10/10

Exceptional

29 Aug 2025

Kita

Very good stay

Forever my go to place. I love this hotel. It is always very clean. Everyone is so nice and welcoming. Always accommodating my special request. 10/10 will always recommend.

Friends_and_family Family

8/10

Excellent

28 Aug 2025

Carmelina

We went for our family vacation party of three. We just didn’t like how Expedia shows pictures of the hotel, but does not tell you that there’s three different hotels on the same property but nonetheless, the one we ended up with the spa was very comfortable and cleanly will definitely stay again. We also like that they had sister locations that were on the beach that you could use their beach, chairs and umbrellas. The only part that I did not like was when I went downstairs to the front desk at the main hotel. And I asked them how come we were not giving a room at the hotel that was listed on Expedia the front desk woman had an attitude and was very snotty and said “ this is a resort it doesn’t matter which hotel you end up in you have access to all of the amenities” and I was like OK, but that’s not what your advertising on Expedia and basically they push the blame on Expedia.

Leisure Family_with_children

10/10

Exceptional

26 Aug 2025

MELODY

We had a great stay, very pleased

10/10

Exceptional

25 Aug 2025

Leslie

I give it a 9/10 just because we have to walk over to the next building to get into the pool otherwise I love my experience will definitely rebook again

Leisure Partner

10/10

Exceptional

25 Aug 2025

ALEXIA

My family and I come to this resort every year. We are not timeshare owners but simply enjoy the property, amenities, staff and cleanliness. The 2BR is very spacious and allows my family to be comfortable and feel at home during our stay. The resort is in close proximity to additional activities, which is an added convenience.

Leisure Family

10/10

Exceptional

24 Aug 2025

Kiarra

My stay was pleasant

Leisure Family

8/10

Excellent

23 Aug 2025

Idamae

I wasn't aware of the parking charges

Leisure Family_with_children

10/10

Exceptional

22 Aug 2025

Wanda

3rd time staying there. Loved it! The rooms were very spacious. Our visitors were impressed. Everything was exceptionally clean and neat. It was like home. Didn’t want to leave. Would recommend it to anyone.

Leisure Family

8/10

Excellent

21 Aug 2025

Krystal Kerry-Ann

10/10

Exceptional

19 Aug 2025

Tasha

Felt like we were on a resort

Leisure Family

8/10

Excellent

18 Aug 2025

Lunning

Great stay

Business_and_leisure Family_with_children

10/10

Exceptional

15 Aug 2025

Judith

Amazing

Leisure Family

10/10

Exceptional

14 Aug 2025

Cliff

I like everything

8/10

Excellent

03 Aug 2025

Bethany

Clean

2/10

Poor

02 Aug 2025

Ermite

Shower broken drip water on the floor

Family

10/10

Exceptional

01 Aug 2025

Manuel

Clean rooms

Leisure

10/10

Exceptional

01 Aug 2025

Michele

It was basically a condo and. Nicer than the one I live in. Amazing!!!

8/10

Excellent

01 Aug 2025

Norine

6/10

Pleasant

28 Jul 2025

aymen

I am surprised that i have to pay 20$per day for parking it is not mention at Expedia package,i paied 120$extra although I am ahotel juest

Leisure Family

6/10

Pleasant

27 Jul 2025

Atenea

Previous times the place and the ameneties and all about the resort is great unfortunately this time we stayed the place is run down, kids running all over the property unattended causing all kinds of chaos, noise and littering at various hours of the day including late night. In our suite the sinks were clogged, we had no laundry detergent, or toilet paper also the remote to the tv didn’t work we had to call to get it fixed. Overall it wasn't as great as it could have been

Leisure Family

4/10

Poor

20 Jul 2025

Tatiana

The room was nice but the experience checking in and leaving were not quite the same. We were given a room that already had guests in and had to wait 2 hours for our room to be re sanitized for us to finally be able to go in. We were invited to a presentation after check out and that experience was a whole other situation with one of the professionals being rude to our family members for talking to us about the suite they were shown (which they loved.) Nonetheless the whole vacation was definitely something and we might not be back to this Club Wyndham.

Leisure Family

10/10

Exceptional

14 Jul 2025

Trisha

I have stayed at this property several times before, and I have enjoyed each visit. The rooms are clean and spacious, and the hotel has great amenities. I loved my spa treatment. My son had an awesome time sliding down into the pool.
The only thing I would suggest is that there needs to be a more organized evacuation plan in place. I had the experience of evacuating my room due to a fire alarm signal. Thank goodness my husband knew where the stars were. So many guests were confused as how to access the stairs.There need to be more visible signs as how to access the stairs as well as management presence needs to be visible. We were outside for a while before other guests said we can return to our rooms. There should be someone from the property directing us to get back inside. In addition, there should also be access to use the stairs to get back to our rooms. It was very chaotic returning to our rooms because everyone was trying to access the 2 elevators. Thank goodness it was a false alarm, and everyone was safe. However, I will definitely suggest management taking a look at their evacuation plan.
Nevertheless, our stay was truly amazing, and we all look forward to spending time at this property again.

Leisure Family_with_children

10/10

Exceptional

13 Jul 2025

Tameka

We stayed here during a sports camp for the kids!
I mentioned this and the hostess was not pushy about trying to get us to do anything in regards to the time share component.
So, my check in process was smooth and quick and our stay was great.
I had a unit with a washer and dryer, which allowed me to wash those smelly clothes!
The kitchen came equipped with all items that would allow you to cook a meal.
My family was comfortable during our entire stay. I definetly would recommend.

10/10

Exceptional

09 Jul 2025

Marketta

Very amazing stay

I loved every moment at this resort. Every time I visited it’s a new activity here. Pool rooms etc always very clean. This will always be my favorite hotel

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

Stacey

Great stay Bartender by the pool is the best!!!

Leisure

10/10

Exceptional

03 Jul 2025

Eduardo

Everything was perfect there. I had a problem with my reservation and the supervisor solve the problem. She is the best and I don't remember very well her name. Probably Maria, but I'm not 100% sure. Another person there named Nicole was so so great. Well, everybody there are excellent. I will go next year again for sure. Rooms are excellent too.

Leisure Family

10/10

Exceptional

21 Jun 2025

Carma

Loved everything except the check in. The sales lady WOULD NOT LEAVE ME ALONE and was VERY PUSHY. Even though I am already a Wyndham member and told her that I was tired and needed to rest, she kept me for over 40 minutes. That is definitely not the way to win friends and influence people. Otherwise, no complaints It would be nice to have more activities.

Leisure Family

10/10

Exceptional

20 Jun 2025

Magdalena

Loved

My family and I absolutely loved this resort! Timeshare people were the only bad part of the stay but everything else was great. We had the king and two queen/twin beds with a full kitchen and three balconies. Loved that they had security, bar at the main pool, towels to use, shampoo and conditioner in the showers, free washer and dryer. Will be coming back to this resort but will not do anything with Timeshare. Those people are so persistent that it makes you mad. Had to remind the guy I had that he informed us he would not pressure us but all they did was pressure us. Stay at the hotel and don’t fall for the Timeshare!

Friends_and_family Family

10/10

Exceptional

18 Jun 2025

Jami

We had an excellent room and the pool area at the Royal Palm was nice and quiet.

Leisure Family

10/10

Exceptional

15 Jun 2025

Damara

This property is great! The rooms are clean and spacious. The pools are fantastic. There are 4 pools and one has a water slide. The balcony is huge. We loved this hotel.
The staff however is very very sales oriented and tried to sell us into the timeshare program constantly which was annoying and relentless.

Leisure Family

10/10

Exceptional

13 Jun 2025

christopher

Everything was great

Leisure Family_with_children

10/10

Exceptional

11 Jun 2025

Diego

Nice

Business_and_leisure Family_with_children

8/10

Excellent

06 Jun 2025

Jeffrey

I guess I was in the off season because the price was very reasonable for the size and condition. Although this is intended as a resort, I had nearby business and stayed for a few days. It was great, large very clean rooms with lots of conveniences for a long stay, large shower, large fridge, dishes, full kitchen, and laundry (including soap). The only downside was check-in was an unnecessarily slow, cumbersome process, as was trying to get an extra pack of coffee and extend my stay one night. It seems the staff are not well trained or motivated. They wouldn't answer the phone, but when I walked down to the lobby there were several employees doing absolutely nothing.

Business

10/10

Exceptional

03 Jun 2025

Annya

I will definitely be back in a future vacation

Friends_and_family Family

10/10

Exceptional

27 May 2025

Katrina

This Place was amazing for me and my Family .
We really enjoyed ourselves and plan on booking for our next trip .
My Condo room was amazing so spacious and clean 😉 Felt like I was home in my own home .
All shopping stores was so convenient to get to from the resort me my family walked to some stores just to get our experience and exercise in . Good thing about it we was able to park at one of sisters locations to have access to the beach which was a Plus for us .
Great staff …. Great customer service . Great entertainment and environment for families .

Leisure

10/10

Exceptional

23 May 2025

Elias

Everything very clean

Business Partner

10/10

Exceptional

14 May 2025

JEANNEEN

Cleanliness

Leisure Partner

8/10

Excellent

12 May 2025

DeAnna

Lots of amenties and pool was warm

Leisure Family

10/10

Exceptional

10 May 2025

Shatonya

Horrible experience

Dayja from the outside pool bar was extremely rude, my family and I will never visit the resort ever again because of the way we were treated. I stay at Wyndham resorts at least 3 times a year and have never had such a horrible experience as this one. Dayja manager was nice and helpful with handling our concerns but even after her talk with Dayja she was still rude!

Friends_and_family Family

8/10

Excellent

09 May 2025

Denikka

After reading many reviews before booking I expected to be The area around the resort is not the best to say the least but once inside the resort the area felt safe and secure. The resort offers quite a few amenities and

10/10

Exceptional

07 May 2025

Jasmine

Amazing place to stay all staff was welcoming and friendly! Fatima was amazing and so extremely friendly! Carlos was so nice and very helpful! We can’t wait to come back and stay with you guys!

Leisure Family_with_children

10/10

Exceptional

07 May 2025

Anthony

Pool , Gym , Friendly Staff

Leisure Family

10/10

Exceptional

06 May 2025

Lorena

I really liked the place. Everyone was nice and friendly. I would definitely return

Leisure Family_with_children

10/10

Exceptional

06 May 2025

Yves

I didn't like to be asked to attend meeting for time sharing. When I reserved with Expedia, I would like to be a reservation like any hotel or condo and don't have to be asked to attend a meeting during my vacation time.

Leisure Friends

10/10

Exceptional

05 May 2025

Oscar

tranquility, security and comfortable rooms.

Friends_and_family Family

8/10

Excellent

04 May 2025

Gilbert

The coffee shop was short staff and didn’t open till 9. The bar closed on a Saturday night @ 8

Leisure Family

6/10

Pleasant

01 May 2025

Theresa

Resort

The resort was nice but the cable tv did not work the whole time we were there. The rooms are a little old. The people are not that friendly. They want you to go to a timeshare presentation and of you dont but theu get mad and treat you horribly.

Friends_and_family Family