Name: Home2 Suites by Hilton Pompano Beach Pier
Address: 200 North Ocean Blvd, Pompano Beach, 33062, US

8/10

Excellent

29 Jul 2026

Marcela

Will stay here again. Great staff breakfast was good different options. Close walk to restaurants.

6/10

Pleasant

29 Jul 2026

Daniel

I understand that the hotel is adjacent to the beach and that I chose to stay in a 3 star property but the Carpet in the rooms were extremely dirty, beds were uncomfortable, shower floor was dirty and the shower head was discolored. I am a Hilton rewards member and stay in Tru’s throughout the US but this property needed some TLC.

10/10

Exceptional

29 Jul 2026

Olga

I stayed in this hotel for two days! And it was wonderful. All the people who work there are very friendly and attentive.

All the service is excellent. The pool and jacuzzi were very clean. All the places were well hygienic, they also have breakfast included.

8/10

Excellent

28 Jul 2026

ana

Front desk excellent. Breakfast only went once but was good it start early. The big negative thing it is that i got this hotel because it say kitchen in the amenities ( not a kitchenet) and then I realize that does not have stove top in the room pictures, which not always it is the same of the one you really get. Good size refrigerator, microwave and even a dishwasher. They offer you a single induction portable burner, with small pan , no utensils to cook. It was a big frustation.

10/10

Exceptional

27 Jul 2026

yaniris

Every dining area close to early

10/10

Exceptional

26 Jul 2026

Maykel

Recomendaría por elección personal variar el menú del desayuno

4/10

Poor

24 Jul 2026

David

I have always enjoyed staying at Hilton properties, which is why this experience has been so disappointing.

After checking out of Home2 Suites by Hilton Pompano Beach, I discovered that I had been charged a $267 smoking fee. The problem is simple: I do not smoke, and there was absolutely no smoking in my room during my stay.

What has been even more frustrating than the charge itself is the complete lack of communication. I have called the hotel three separate times, was told my concern would be forwarded to the General Manager, and I have left messages requesting a return call. To date, no one has responded.

As a Hilton Honors member, I expected much better customer service and a fair investigation before such a significant charge was placed on my credit card. Instead, I have been left to dispute an unjust fee with no explanation, no evidence, and no follow-up from hotel management.

This situation has seriously damaged my confidence in this property. Charging guests hundreds of dollars without meaningful communication or an opportunity to discuss the matter is unacceptable.

I am asking Home2 Suites management and Hilton corporate to review this charge immediately, remove the $267 smoking fee from my account, and contact me to resolve this matter. I hope this review encourages someone in leadership to take ownership of this issue and demonstrate the level of customer service that Hilton is known for.

Until this matter is resolved, I cannot recommend this property.

6/10

Pleasant

24 Jul 2026

Tsai-Yuan

Great location and amenities, but the staff could have been more helpful and diligent. The first room given to us was not clean. It smelled like BO and urine and the wall thermostat was not working. We were told that there was no vacancy. Then later the front desk Stephanie told us there was another room available but with city view, which should be cheaper than what we paid for and she did not offer price adjustment. We settled for that option and moved all our luggage there. It was already past our dinner time so we asked Stephanie to send towels, the bedding for the sofa bad and two pillows for our kids before heading out to dinner. Upon our return, nothing was sent to our room, so we had to call again. Housekeeping sent the stuff but missed the second pillow. By then we were too exhausted to complain and we did not want to deal with the staff anymore. It is a shame because the hotel could’ve been so much better, but I would not want to stay here again based on our experience.

10/10

Exceptional

23 Jul 2026

Robert Daryl

Exceeded expectations, high value, clean and tropical/modern. Common areas lovely, location excellent, Beds comfortable as was the pullout sofa which was a surprise. Only minor issue was that breakfast was \"okay\" (kids would have preferred plain waffles vs. buckwheat, and we found the hot water for tea tasted a bit like coffee). Staff were helpful, friendly and work hard - tips not expected but they were very much appreciated! AC was great! This place would be excellent for families with kids and was also great for our family with a 15 and 22 year old in tow. Purchase a sun cover pop up tent on Amazon - the beach is amazing but it can get super hot even with the swimming. We were so glad to have one. Front desk accepts amazon deliveries which was great. We previously stayed at Costa Hollywood Beach Resort which was nice but this hotel, for our purposes was better service and amenities. If you bring a squigie from dollar store, easier to clean seaweed and sand from shower floor. Enjoy, we loved it and will definitely be back!

10/10

Exceptional

23 Jul 2026

Debra

Great hotel..clean and nice decor. Great amenities with activities with game room Great for kids and adults. Free Breakfast was nice buffet daily. Room with full fridge and microwave good for full family. Rooftop lounge area awesome. Would stay again.

2/10

Poor

21 Jul 2026

Blake Edd

Not the property the flight. I was charged for it and it was canceled

Family_with_children

10/10

Exceptional

19 Jul 2026

Craig

Excellent place to.stay. look.forward to going again

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Preston

This is the perfect place for families! Clean rooms, gorgeous clean pool and hot tub. Incredible breakfasts and the staff is super friendly and kind. It was such an amazing experience and everything is walking distance

Family

10/10

Exceptional

18 Jul 2026

Yuriy

I could stay there for a month

Family_with_children

10/10

Exceptional

11 Jul 2026

Alejandra

Clean room and hotel parking is an unattached to a garage so there is a small walk to and from your car but not too bad!

Friends

4/10

Poor

06 Jul 2026

bradley

Staff was excellent

Family_with_children

10/10

Exceptional

06 Jul 2026

Carol

Friendly and helpful staff. Great breakfast options every morning. Pool area very clean and pleasant.

Family_with_children

8/10

Excellent

30 Jun 2026

Christopher

Overall it was a good experience. Check in was good although it seems like the front desk staff are kept very busy so sometimes there can be a bit of a wait. Parking was a little confusing as it is in a separate building across the street. The location is just a block off the beach and right by the pier and the area seems pretty nice. The rooftop bar is a nice touch and has a decent view of the ocean.

Self

10/10

Exceptional

28 Jun 2026

William

Nice place to stay

2/10

Poor

27 Jun 2026

Ashley

Location is great but the hotel itself is average room was ok beds were not the most comfortable. Our fridge didn’t work at first but the hotel did swap it out. Tile around the pool is jagged in some places and actual cut my daughter’s foot. We had a family emergency and had to leave early and while carrying stuff to the hallway one of the managers saw us and started telling us we were going to have to pay a late checkout fee. Didn’t ask us about our stay just straight to a late checkout fee and when we tried to explain or actual checkout day was the next day but we had an emergency and were leaving early due to it. She tried to still say it was a late checkout at first. It was a very unprofessional interaction in the middle of the hotel hallway. Later we asked to pay the late checkout but have the unused night refunded the hotel refused. We will not be staying here again and makes me think twice about using any Hilton hotels.

Family_with_children

10/10

Exceptional

22 Jun 2026

Kalyx

We enjoyed Norman and Stephanie, they were very helpful and resourceful. We did breakfast everyday in the hotel, there was always staff available for whatever we needed.
The cleaning crew was great as well, there weren’t new faces constantly our entire stay we were able to get familiar with those who were working with us and I’m thankful. Cannot wait to visit again.

Family

6/10

Pleasant

19 Jun 2026

Frederick

Laundry was useful. Staff could have smiled more.

Family_with_children

6/10

Pleasant

16 Jun 2026

Leo

Never stay there again

Partner

10/10

Exceptional

16 Jun 2026

Lisa

Roon was clean and staff was friendly and professioal. Property was perfect.

Self

10/10

Exceptional

15 Jun 2026

Nicole

Our room was clean and very comfortable! The property was outstanding and the location was better than expected - grounds, location, walking distance to great food! We stayed with our kids and had plenty of room. We would definitely stay here again!

Family_with_children

10/10

Exceptional

14 Jun 2026

Carlos

Great! Will stay again! Had part of our honeymoon here.

10/10

Exceptional

13 Jun 2026

Ivette

I stayed at the hotel closer to my cousin's house. My entire family loves to stay there also because it is very convenient and super close to restaurants and super close to the beach

10/10

Exceptional

12 Jun 2026

Doris

Todo muy limpio

10/10

Exceptional

12 Jun 2026

olivia

I love to stay here. Very good service and location.

Pet

10/10

Exceptional

09 Jun 2026

Linnet

Very cozy and welcoming hotel. The staff was wonderful, the rooms were clean, and the breakfast was great. The location is excellent, very central and close to the beach. Highly recommended!

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Jose

Very spacious and staff are very helpful and friendly

10/10

Exceptional

02 Jun 2026

Ashley

Convenient and nice property!

Partner

6/10

Pleasant

26 May 2026

Terry

Parking was not convenient- no valet and had to go across street to park in garage - QR code to get out didn’t work so had to call front desk each time to be issued a new one - very frustrating! Will not stay there again

Friends_and_family Family

10/10

Exceptional

21 May 2026

Rachel

It was clean, beautiful, great breakfast!

Family_with_children

10/10

Exceptional

17 May 2026

Phillip

First time staying and will definitely stay again. My wife and I enjoyed it

Partner

8/10

Excellent

15 May 2026

Nicole

Everything was clean and breakfast was an added bonus. The only complaints I would have are the pool umbrellas are broken and you had to rig them to get them to stay open. Also at breakfast after the first day we decided to take ours back to our room because one of the workers was very rude to guests when talking to them and a lady in the office was talking crazy to someone on the phone with the door open. Other then this we were pleased.

Family

4/10

Poor

12 May 2026

Paul

Meh. Just meh

10/10

Exceptional

11 May 2026

Pedro

Perfect location and amenities

8/10

Excellent

07 May 2026

Krystal

Beautiful accommodations and absolutely loved the fact that our room was equipped with a full refrigerator and microwave. Hotel was in walking distance of Publix grocery store, Walgreens and smoke shop. Jellyfish museum is right across the street, a definite must see!! Oh don’t let me forgot to mention the outdoor pool, hot tub and gym. Only complaint was the hot tub wasn’t that hot.

Partner

10/10

Exceptional

07 May 2026

Magdiel

Our stay was great! As we entered the room the first thing we naturally do is look around. Everything was clean. The air in the room was clean smell. We enjoyed our breakfast everyday! They have good fresh hot breakfast! The pool area was clean an had a nice view towards the ocean. There’s a bunch of restaurants as you step out of the hotel! The pompano pier/beach is literally in your backyard! Overall we had a great stay!

Family_with_children

10/10

Exceptional

07 May 2026

Kevin

Highly recommend

Partner

8/10

Excellent

03 May 2026

Heather

Hotel is near Pompano beach. Less than a 5 min walk. It's not a very exciting location if you have teens and the beach is full of seaweed and really not somewhere I would want to swim. The hotel is clean, but the chairs and umbrellas near the pool need to be replaced as many were missing screws and chair and umbrellas kept closing or collapsing. There is an advertised roof top, however, we were not even allowed to use it on Friday night when we wanted to as the hotel had rented it out to a private function. And FYI - the kitchen does not have a stove/oven. It's a decent hotel but not worth the $594.48 a night we paid.

Family_with_children

6/10

Pleasant

03 May 2026

MONICA

More friendly staff and update the amenities.
Breakfast was bad

Family_with_children

10/10

Exceptional

02 May 2026

Leticia

Beautiful place

Family_with_children

10/10

Exceptional

30 Apr 2026

Panos

Location close to the dock and beach. Spacious room with a deck.

Family_with_children

10/10

Exceptional

28 Apr 2026

Liliam

Excellent

10/10

Exceptional

27 Apr 2026

Erika

Everything was great. The location is top ten. Steps from the beach and restaurants.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Karen

Rooms were ok, given what I paid for, I was expecting more. Breakfast was good, front desk staff very friendly and nice.

Family_with_children

10/10

Exceptional

25 Apr 2026

Izabella

Great large room, clean nice location, rooftop

Friends

10/10

Exceptional

14 Apr 2026

Pola

We had a wonderful time there. Easy access to everything including the beach! The staff was great. The pool area is pretty but small so you have to go down early to grab seats.

Partner

10/10

Exceptional

13 Apr 2026

Robert

Great location. Only two short blocks to the beach.

Partner

10/10

Exceptional

11 Apr 2026

Alexis

Great stay with the family highly recommend!!!

Family_with_children

10/10

Exceptional

10 Apr 2026

Amanda

Lots of room to hang out in common areas, convenient to beach, shops, and restaurants. Front desk was amazing. Breakfast was good. The only complaint was lack of timely housekeeping the day we requested it.

Friends_and_family Family

4/10

Poor

10 Apr 2026

Amy

The breakfast at this hotel was the worst we have ever experienced at a Hilton based hotel. The selections were rarely varied, often cold and unappetizing.

Diane at the front desk was amazing and one of the breakfast ladies was great! The other staff, especially the rooftop bar manager, were at times rude and most often dismissive.

We received housekeeping ONE TIME in 6 nights and that was only garbages emptied. Our carpet was never vacuumed, the bathroom not cleaned and the sheets never changed.

The outdoor pool reached 100 degrees and while the front desk said it was being worked on…a member of maintenance later said they had no idea it was operating incorrectly. The majority of the umbrellas are broken.

Family_with_children

10/10

Exceptional

04 Apr 2026

Jessica

Tiffany was WONDERFUL at breakfast- so helpful, happy and friendly. She made our day every day and worked so hard!

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Naomi

This was a nice hotel overall, with great amenities and a good breakfast.

However, I am giving four stars due to an issue with billing transparency. At check-in, I was asked to provide a credit card and specifically asked what would be charged. I was told it was only for a security deposit.

After checkout, I received my receipt and saw a $24 parking charge that had not been disclosed. I reached out to request a refund due to the lack of disclosure, but the request was declined.

I would recommend the hotel, but suggest confirming any additional fees at check-in.

8/10

Excellent

31 Mar 2026

aileen

Excellent location.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Azra

Good breakfast, quiet resort, family friendly

Family_with_children

10/10

Exceptional

31 Mar 2026

Jacqueline

Excellent location! Steps from beach and pier

Family_with_children

10/10

Exceptional

30 Mar 2026

Amy

Great breakfast, perfect location, a lot of fun activities for the kids!

10/10

Exceptional

29 Mar 2026

Karen

Staff were very nice and accommodating.

Partner

10/10

Exceptional

28 Mar 2026

Levi Michael

Breakfast was awesome the staff were very friendly!

Family_with_children

10/10

Exceptional

22 Mar 2026

Kelsey

Our room was beautiful and clean, the breakfast was very fresh and tasty. Also loved all the guests with pets. Staff was very friendly and helpful.

Partner

10/10

Exceptional

21 Mar 2026

Kimberly

Staff very friendly

Family

10/10

Exceptional

18 Mar 2026

Briana

I love this place. I would come back anytime. I wish I could live here.

10/10

Exceptional

13 Mar 2026

Kristan

Clean rooms, comfortable beds, attentive staff, perfect location.

10/10

Exceptional

10 Mar 2026

Lisa

Did not get a chance to enjoy

Family

8/10

Excellent

03 Mar 2026

dori

we did not use the pool and have no pets

Partner

10/10

Exceptional

02 Mar 2026

Stephanie

Pool and hot tub were great! Staff very friendly!

Family

10/10

Exceptional

02 Mar 2026

Fadi

Ideal location, nice staff, large rooms.

Family_with_children

10/10

Exceptional

28 Feb 2026

Heather Marie

Clean, breakfast was good, staff is friendly and it’s in a great location. They also have a fun bar on the roof and fun little game area out side for kids.

Family_with_children

10/10

Exceptional

28 Feb 2026

Michelle

The room was spotless, spacious and up to date. The balcony was very large with really noce furniture. The staff was gratious and helpful

Partner

10/10

Exceptional

27 Feb 2026

Joseph

Yes

8/10

Excellent

22 Feb 2026

Alexander

Room appliances need some tcl, but great property

Partner

8/10

Excellent

17 Feb 2026

Marcia

We did’nt like the fact that we had to pay for parking. Also the staff for the breakfast were not very pleasant and starting taking food items away at 9:35. The breakfast time was listed until 10:00. Some people came in at 10:40 but several items were taken away already

Family

10/10

Exceptional

17 Feb 2026

Richard

Staff was awesome, room was good.

8/10

Excellent

09 Feb 2026

Jean Opal

Room was clean. Sofa bed was dirty That was the only disappointment since we were 3 in the room and wanted to use the pull it bed. Staff was great. Breakfast very good. Would stay again.

Leisure Family

10/10

Exceptional

07 Feb 2026

Douglas

Great hotel to stay at to hang around the beach and the beach area for a few days plenty of dining options from casual meals to fancy meals. The pier is right there to take nice walks on every day in the beach. The hotel is a really nice rooftop bar to hang out. Enjoy the scenery. However, the staff were a little underwhelming had many little snafu as the manager said with my stay, but aside from that great location to stay at.

10/10

Exceptional

02 Feb 2026

Sherry

It was great but I thought I booked a room with a balcony but I didn’t

Leisure Family

10/10

Exceptional

01 Feb 2026

Kim

Clean quiet hotel close to the pier and beach, and several restaurants. Small walk to get to the public parking garage though if you plan to come and go a lot.

Leisure Self

10/10

Exceptional

28 Jan 2026

Michelle

The room was clean and spacious, including a decent sized fridge. The staff from the desk to the housekeeping was outstanding!! They were receptive to all our needs. The location was amazing!! I definitely plan to go back again!

Friends_and_family Family

8/10

Excellent

28 Jan 2026

Douglas

Location is Fabulous! Plenty of food, shopping, the beach, the pier. However, We had so many \"Snafus\" as someone who worked there mentioned to me as they were fixing one of several that occured to me. Couldn't check in till after 3pm. Ocean View is Not Ocean View. It's partial ocean view. Parking was troublesome. I had to reverse my car while trying to leave twice because someone didn't add my license plate after paying for parking $25 a day. Location was amazing if you have a few days to sit back and chill. Let's hope the staff gets things together. Or, perhaps all the \"Snafus\" for the weekend just happened to me

Business

10/10

Exceptional

27 Jan 2026

Norman

Great place to stay.

Partner

10/10

Exceptional

08 Jan 2026

Chris

Everything

Business_and_leisure Family_with_children

10/10

Exceptional

06 Jan 2026

ASTRID

Great location for a beachfront Trip, friendly staff

Business_and_leisure Pet

4/10

Poor

02 Jan 2026

Tracey

Took 45 min to get sheet for pullout sofa. Eggs served at breakfast were rotten and the other foods were undercooked. The staff were nice but harried.

Leisure Family

10/10

Exceptional

02 Jan 2026

Marcos

The family alway have a great time at this facility

Leisure Family_with_children

10/10

Exceptional

26 Nov 2025

monique

The area was superb with entertainment and food within walking distance. I didn’t like walking across the street to the parking garage. There could be more lighting in the garage and a ride to and from the garage for safety

Friends_and_family Friends

10/10

Exceptional

23 Nov 2025

Ron

The room was great. Staff was very helpful and accommodating. It was an overall great experience.

10/10

Exceptional

22 Nov 2025

Tomas

Didn't know that breakfast was included

Partner

8/10

Excellent

22 Nov 2025

Evon

Staff was very courteous and hotel was just a short walk to the pier.

10/10

Exceptional

21 Nov 2025

Johanna

Love the location of the hotel, and the pool is very quiet with a lovely jacuzzi. The lady of front desk was very helpful and bring us a good service. The room was very clean and modern. The hotel is close to the Pear good for family or friends trip. They also have a rooftop with good music and ambiance for the nights. Highly recommend stay here

Leisure Family

10/10

Exceptional

19 Nov 2025

Bryan

excellent

8/10

Excellent

10 Nov 2025

Charlene

Staff very friendly, clean room

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Michael

Room was clean. Staff was great. Proximity to beach was excellent.

10/10

Exceptional

08 Nov 2025

Jamie Lee

Everything was better than expected

10/10

Exceptional

06 Nov 2025

Mark

Great place

6/10

Pleasant

03 Nov 2025

ahmed

Stay was nice. Just feel that the morning receptions are not willing to help or give any information. They provided wrong room type first then we have to change then we asked for room cleaning three times and at the end was never done. Unfriendly at all although the night shift and last day were nice enough.

6/10

Pleasant

02 Nov 2025

Marina

Breakfast was terrible it’s not a buffet

10/10

Exceptional

24 Oct 2025

Edward

The breakfast could be better, there were some strange options. But it was included and the coffee was good, so there's that.
Bar on the 6th floor is nice. View is nice. Convenient to the beach if that's what you're there for. Restaurants are close as well.

Business