Name: Tru By Hilton Pompano Beach Pier
Address: 200 North Ocean Blvd., Pompano Beach, 33062, US

10/10

Exceptional

09 Jul 2026

Alexis Leonel

Si

6/10

Pleasant

06 Jul 2026

Jabely

The hotel has a lot of great things but also bad ones. We waited an hour for one of our rooms to be ready. Our AC wasn’t cold enough so we berly slept. Lastly, maintenance went in our room while we weren’t there without letting us know or any prior notification.

Family_with_children

8/10

Excellent

04 Jul 2026

Georgenna

Enjoyed our overnight stay.

10/10

Exceptional

03 Jul 2026

Orlando

It was quiet, relaxing. Easy going breakfast was awesome.

Pet

10/10

Exceptional

01 Jul 2026

Joy

N/A

Self

10/10

Exceptional

01 Jul 2026

Jomo

Excellent location near the pier and beach. Surrounded by great restaurants.

Partner

10/10

Exceptional

30 Jun 2026

Catera

Everything was great. I loved staying here.

Friends

10/10

Exceptional

30 Jun 2026

Santiago

The location was amazing, with Pompano Beach being a great option to stay in FLL. Nice pier, nice beach, nice restaurants and nice hotel

Family_with_children

10/10

Exceptional

30 Jun 2026

Lola

We had a wonderful stay! The hotel was clean, the staff was friendly and helpful, and the location couldn’t be better, just a short walk to the beautiful beach. Everything was easy, comfortable, and enjoyable. We would definitely stay here again and highly recommend it!

Family_with_children

10/10

Exceptional

28 Jun 2026

julio

Precioso

Family

10/10

Exceptional

27 Jun 2026

Deann

Great location, clean friendly staff.

10/10

Exceptional

27 Jun 2026

George G.

The staff are good. Great location. And the hotel is clean except it needs more cabinets to store things.

Partner

10/10

Exceptional

25 Jun 2026

Corrado

The staff the property and the hotel itself are excellent this is the second time I have stayed at a true and I'm very happy. I even enjoyed the breakfast every morning.

Family

10/10

Exceptional

22 Jun 2026

Ingrid

Staff always is my favorite. This \"staycation\" highlight would be for front desk Staff and Breakfast Staff ♥️. Always with a smile, always helpful, always nice and kind, always taking care of details that make the difference, so THANK YOU 😊

Family_with_children

8/10

Excellent

21 Jun 2026

Elena

Front desk staff are very helpful specially Tommy. Place was well maintained. Breakfast was very good. The only issue we had was the pillows, very uncomfortable too thin. The AC is too loud.

Partner

10/10

Exceptional

19 Jun 2026

Angel

Recomendada

Partner

10/10

Exceptional

18 Jun 2026

Shykia

I was a nice, clean, bright hotel. Close to lots of restaurants and right down the street from the beach. This stay made me realize I don't want to stay in south beach anymore. Still really close to Miami and Ft Lauderdale. Family friendly and they have a nice selection in the morning for breakfast

Family

6/10

Pleasant

17 Jun 2026

Aris

The Staff is not very friendly

Family

10/10

Exceptional

12 Jun 2026

Allen

This was our second time staying here. The location is perfect! You can walk to the beach or view it from the rooftop bar. The pool has a view too! The staff is friendly and accommodating. The rooms are spacious and clean, and the beds are comfy. There are a lot of breakfast choices and the kitchen crew is there to happily assist. We will definitely come back for our next trip to Pompano!

Business

10/10

Exceptional

07 Jun 2026

Melissa

Great experience, great breakfast. Pool could have been a little cleaner but overall was nice.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Shanee

The property was very clean and well maintained. Breakfast lounge area was also organized and each staff greeted us and ask if we needed assistance. The bed was super- super comfortable. I would definitely stay here again. So thank you to each and every staff that works here

Partner

10/10

Exceptional

03 Jun 2026

Ann

This hotel is wonderful, Tommy at the front desk was warm, welcoming, and so kind. The pool and hot tub are incredible, roof top is wonderful and has an amazing view of the beach and city, rooms were clean and comfortable, breakfast was fabulous, and the gym was great! There's even free laundry in the gym so you can wash clothes while you workout :)

Partner

10/10

Exceptional

31 May 2026

yineska

Exelente atención, muy comoda la habitación, Exelente lugar para descansar muy buena ubicación 👌

Partner

6/10

Pleasant

30 May 2026

Tahneezia

my room was not clean upon arrival, there were visible stains on the comforter when i pulled it back to examine it. The door frames were rusty especially in the bathroom, the toilet water had a very yellow beige color after every flush. The carpet:hallway smelled old and the last two
days the hallway smelled like sewage, or a dirty diaper. the pool area /deck was uncleaned. there was a chip variety box there for the first two stays of my stay. i finally tilted front day desk. when i was at the pool staff came to clean and had a huge attitude you could hear her saying somebody’s called and said it was trash !! it was and a beer can right next to the pool that had been there for at least a day. I was not clean, it was very mid for the amount of money my stay was. I was itchy my entire stay. i went to walgreens and bought lysol and lysol wipes. very underwhelming. Tommy and the ladies who prepared and set up breakfast were the good parts. I felt like I booked a howard johnson or red roof inn. I also think the pier bar overcharged me, but when i saw my receipt I was to over my stay to even argue.

Self

10/10

Exceptional

29 May 2026

sintia

Very nice

Partner

6/10

Pleasant

25 May 2026

ELIZABETH

It was pretty and decent. Would return

Friends_and_family Family

10/10

Exceptional

14 May 2026

Amanda

Wonderful place to spend time!

Partner

6/10

Pleasant

11 May 2026

jason

Breakfast was awful but standard for America. I was expecting better from Hilton

Self

6/10

Pleasant

09 May 2026

Catterina

The property has a great location and overall is a very nice facility, but it could definitely use better maintenance. The front desk staff was not very helpful during check-in and did not explain basic things like the Wi-Fi, restaurants, or even the rooftop amenities, which was disappointing. My room also had several maintenance issues, including problems with the AC and a shower that kept running after use. To their credit, the staff responded quickly and fixed the issues right away each time. Overall, it was mostly small things, but the property would really benefit from more attention to upkeep and guest service.

Self

10/10

Exceptional

30 Apr 2026

Carly

Room was mostly clean (a little sand in the shower when we arrived and some bathroom tiles/spots around shower edge were old/off color). Staff were fantastic, amicable/personable, pleasant, helpful, offered suggestions for local things, were accomodating when we had requests. The ocean view from the balcony was lovely, walking distance to the beach was ideal. Good location, central to food, beach, etc.

Family

8/10

Excellent

14 Apr 2026

Susan

It was ok

Friends_and_family Family

4/10

Poor

10 Apr 2026

Amy

Breakfast was unappetizing and not representative of past Hilton stays. Our room was in no way fit to accommodate 4 people. There was no closet, minimal drawers and barely enough room to walk at the end of the beds.

Diane at the front desk was AMAZING!! A lone bright spot in a week of frustrations at the hotel!

Family_with_children

10/10

Exceptional

09 Apr 2026

Andrew

Well done

10/10

Exceptional

31 Mar 2026

Marilyn

The room had an ocean view and was very clean and comfortable.

6/10

Pleasant

29 Mar 2026

Md

Expected better since Hilton Hotels. The breakfast was ok but limited. The room condition was very old. Since it’s literally by the beach, it’s a bit expense but I suggest getting way better hotels a little far from the beach but in good condition.

Family_with_children

10/10

Exceptional

29 Mar 2026

Ernesto

I did not have breakfast there

10/10

Exceptional

28 Mar 2026

Daniel

Clean, comfortable room. Super friendly staff.

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

DAVID

No complaints

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Sherri

Great place to stay by the beach! Nice rooftop bar/restaurant. Hotel breakfast offers a nice selection for everyone.

10/10

Exceptional

14 Mar 2026

Jill

It was very clean. Bed was comfortable. Staff was very friendly and helpful. Great location. Great ocean view. Easy parking at the parking garage next to the building.

Family

10/10

Exceptional

14 Mar 2026

Danielle

Nous avons bien aimé notre séjour

6/10

Pleasant

14 Mar 2026

Maryann

Ocean not visible, had to change keys every night
One night with Expedia and 2 nights with my points
Bad smell in hallway whole time
Couldn’t pull up vehicle parked cars in circle but worker helped and I tipped him
Breakfast shut down sharply at 10am with curtains drawn pool shut one day

Self

10/10

Exceptional

09 Mar 2026

Agata

Great stay. Convenient location. Helpful staff.

10/10

Exceptional

07 Mar 2026

mary lou

We didn’t have an ocean view but the room and bathroom were spacious, but sand on the floor when we arrived .
The breakfast was excellent, best we’ve seen in a hotel.
Pool was nice but hot tub was lukewarm.no free parking, so keep that in mind. We could walk to several good restaurants and the beach .id stay here again and again

Friends_and_family Family

6/10

Pleasant

01 Mar 2026

sheri

Bed was just ok pillows were horrible pool towels were always empty. Front desk staff wasn’t pleasant but the morning breakfast ladies were always happy and helpful

4/10

Poor

26 Feb 2026

Mark

Our shower door wouldn't close all the way and we had to use the towels to dry the floor. Instead of fixing the door the hotel gave us more towels...Second, the window shade kept falling off the roller and i put it back on the roller each day...Third only one of the three drys worked in the laundry room...Fourth no towels to use when sitting out at the pool...Fifth every morning there was someone sleeping on the sofa with blankets next to the lobby. Not sure if the person was homeless or one of the staff but an unprofessional appearance...

Partner

4/10

Poor

25 Feb 2026

James

Yes

Family

10/10

Exceptional

24 Feb 2026

Don

Excellent hotel, and excellent staff

8/10

Excellent

22 Feb 2026

Melanie

It was a great location, the room was clean but small. We felt a little disappointed with the room based on the pictures. It was clean and the staff was nice.

Partner

10/10

Exceptional

22 Feb 2026

Heather

Clean room

Family_with_children

10/10

Exceptional

21 Feb 2026

Nikola

Everything was great

Family

10/10

Exceptional

20 Feb 2026

Rebekah

Great views! Great location and clean.

10/10

Exceptional

18 Feb 2026

Karen

The room was spotless, the staff were very accommodating and friendly. The location is excellent! So many restaurants to choose from in the area. The only downfall was the breakfast included with the room, not with the selectionimpressed

Friends_and_family Family

8/10

Excellent

16 Feb 2026

Jennifer

Location is great - close to beach and restaurants. Rooftop bar is fun and breakfast is great. The rooms are a little small but to be expected.

Leisure Family

2/10

Poor

15 Feb 2026

May

Room wasn’t clean and the room wasn’t ocean view,
. I only saw a very small part of the ocean

6/10

Pleasant

07 Feb 2026

Marlene

For the price I paid, I expected more from the hotel. The parking was far away with no valet service available, and the shopping options at the hotel (for snacks) were very poor (we arrived late and hungry).

Partner

10/10

Exceptional

04 Feb 2026

Ana

if you're going to Pompano Beach then this is the location for you, hands down.

Leisure Family

8/10

Excellent

04 Feb 2026

Elizabeth

Staff - Stephanie was very accommodating and pleasant.

Business

4/10

Poor

04 Feb 2026

Jill

We carefully chose your hotel to celebrate our 36th anniversary last week. We chose it specifically because it had a heated pool and hot tub. When we arrived (not beforehand) we found out that the pool/hot tub would be closed for the majority of our stay. We feel that this should have been stated at the time of reservation - or by email beforehand. We were also very unimpressed with the cleaning schedule. Our room was not cleaned the first day until very late afternoon (near dinner time). And then, we didn't have it cleaned the next day at all. We had full trash cans and no towels. We were told that you only service the rooms every second day. This is not the service we have ever known in any other hotel we've stayed at. Ever. On a good note ... the staff, for the most part, was very nice. However, I am sorry to say that we cannot recommend your hotel and would not stay there again.

Leisure Partner

10/10

Exceptional

30 Jan 2026

Tracie

Great area lots of restaurants only 2 retail store though. One restaurant has live entertainment in the evening. Beach right across the street. Big park if you have kiddos.

Partner

8/10

Excellent

27 Jan 2026

Mike

The staff was great and the rooms were clean. The breakfast was great, but the layout is horrible. People were constantly standing in each others way because they were waiting for something to cook while others were simply trying to get plates or silverware. If the layout was rearranged, it would be fantastic. The pool and hot tub were nice to have but could use some cleaning. The best part is being so close to the beach and the Pier. There are a lot of restaurants and bars within walking distance. Overall, we were very happy with our stay.

Partner

6/10

Pleasant

25 Jan 2026

Kathleen

The location is great The room more of a one star. The photos online make it look way nicer than it is. As long as you don’t plan any time in the room it is fine. But there is zero seating. No chair or sofa, no coffee table. Only a tiny nightstand. It was a bed in a big empty room. It had the space for two chairs and a table or a sofa

Friends_and_family Friends

10/10

Exceptional

23 Jan 2026

Anna

Great hotel! Loves it

Leisure Partner

10/10

Exceptional

21 Jan 2026

Karen

Pros: Room was small, clean and efficient. The view from balcony was fantastic! Service staff, the best!
Cons: no coffee in room, hair dryer was SLOW. The shower door could use a little more attention around bottom seal.
We would definitely stay at the Tru again.

10/10

Exceptional

19 Jan 2026

Daniel

Staff was very friendly and those eggs bites for breakfast were fire

Friends_and_family Family

2/10

Poor

12 Jan 2026

Julie

Small room, no closet, very thin bedding. Pictures look much nicer than what it is. Sat night live music until 11pm which all you heard is the constant loud bass. Next night, neighbors were very loud until after 2am. Not much to do in area and few restaurants. Only plus was beach is very short walk away. Breakfast was not edible. Only plus was the staff at the front desk was very nice. She just started working there and was very helpful.

Leisure Partner

10/10

Exceptional

10 Jan 2026

Robin

Our room was spotless with a perfect ocean view from the private balcony. Staff was friendly and location was fantastic. Loved the rooftop bar too! Will definitely return!

Leisure Partner

10/10

Exceptional

05 Jan 2026

Kevin

Nice Hotel and staff was excellent

Leisure Family

6/10

Pleasant

31 Dec 2025

Roan

Where do I start? I guess you get what you pay for.
The room was small. No where to put your clothes, and one of us had to live out of our suitcase. Housekeeping didn’t make up the room 2 days out of six and we had to asked for fresh towels twice.
Mattress was comfortable, pillows were too soft.
Breakfast ends at 10am but don’t expect the coffee or food to be replenished after 9.45am. They just start to clear things then so you’ll be SOL at that time.
Front desk was very good and the Pier 6 bar on the roof was great. A special shout out to Celina from behind the bar who was particularly impressive.
A great location, close to the pier, beach and a lot of great restaurants.
At best, mediocre.

8/10

Excellent

29 Dec 2025

Sandra

Yes

Business_and_leisure Partner

4/10

Poor

29 Dec 2025

Marie-Noelle

The breakfast was ok, but not a lot of option. The room was dirty and not really inviting with footprints all over the walls. The shower wasn’t clean. We were short on towel pretty much everyday.
Staff were friendly

Friends_and_family Family

6/10

Pleasant

21 Dec 2025

Kathy

Bathroom chair for handicapped was broken. Staff did not give clear instructions on parking! Cost me an additional $45 .

Leisure Partner

10/10

Exceptional

09 Dec 2025

Jasmin

Awesome staff, location and food

10/10

Exceptional

08 Dec 2025

Juanita

Loved the location to the beach and restaurants. The room was clean and the bedding was wonderful. Staff was pleasant. We would love to come back!

Leisure Partner

10/10

Exceptional

03 Dec 2025

Katherine

Loved the location and very friendly staff! Walk out the building and you are right at the pier!!! 1000 stars

Business_and_leisure Family_with_children

8/10

Excellent

29 Nov 2025

Kathleen

Clean room, excellent location!

Friends_and_family Family

8/10

Excellent

27 Nov 2025

Katherine Anne

The room was nice, quiet, wifi excellent. Poor breakfast options and parking availability due to expensive parking fees. Overall, I would still come back

Leisure Partner

10/10

Exceptional

26 Nov 2025

Laurie

Location, staff, clean, rooftop bar. We keep returning to this hotel again & again. Terrific spot!

Partner

10/10

Exceptional

24 Nov 2025

Andrew

Clean place, great location, free breakfast. Usual $24 dollar a day parking. Tip- if you go there, it’s so close to all that you can uber if you have somewhere far to go. Save on a rental car and parking fees.

Business_and_leisure Family

10/10

Exceptional

24 Nov 2025

Susanne

Great location! Had a blast! Should have one floor dedicated to folks that bring pets as in this humid climate, the room was clean but you could smell that pups were in there at some point. Staff is great! Had a snafu w double booking and HILTON resolved it even though I booked through expedia!

Leisure Family

10/10

Exceptional

22 Nov 2025

Vickie

Nice hotel, nice breakfast.

Business Friends

10/10

Exceptional

20 Nov 2025

Ximena

Excelente lugar para descansar y pasar tiempo agradable con tu familia, habitaciones cómodas , excelente servio de todo el personal del hotel, sin duda volvería a este hotel.

10/10

Exceptional

18 Nov 2025

Sandra

Wonderful!

10/10

Exceptional

15 Nov 2025

Christine

Everything was great except for the poorly prepared breakfast. Pool and water were well-taken care of. Customer service at the front desk was friendly and casual. Parking was right next door in a multiple story garage. Go grab a coffee and a breakfast pastry at the coffee shop across the street. I think for the price, they should go a little more quality on the breakfast foods and those cooking it. Food quality was like days-old and nuked. Other than the food and picking this place for the free breakfast, but being disappointed about that, the \"location, location, location\" was perfect.

Leisure Family

10/10

Exceptional

15 Nov 2025

joanne

Cleancroom, great staff

Leisure Family

10/10

Exceptional

13 Nov 2025

Carlos

Thank you, totally recommend

10/10

Exceptional

12 Nov 2025

Robin

The room appeared spotless. I loved the shower. You didn’t have wait for hot water. Although too cold to sit outside, the balcony had table and chairs. You could see the ocean. They have a very nice breakfast.

4/10

Poor

09 Nov 2025

Salim

Probably the most disorganized experience I’ve ever had. Stayed there to watch the Pompano drones show. I reserved and prepared a table at the roof top. When I got there there was no more place to sit. There were 3 waiters for 600 people. I managed to make an order and after almost 2 hours it never arrived. Terrible! Then the had my food to go, it was cold and bad. On top of it I had to pay 115 usd for it. Wint ever come back again to this hotel.

Leisure Family_with_children

4/10

Poor

08 Nov 2025

jamie

Honestly for a Hilton hotel. Let’s start with overpowering smell of cleaning agents in the hallway. In front of our door there was food crumbs etc. the door was painted in over in swirls looked a renovation door other doors were fine. The floor in the room was sticky, there was stains and spots on the comforter and sheets. The ac puts out a weird smell. Very disappointing for $300

Friends_and_family Family

8/10

Excellent

07 Nov 2025

Tiffany

Breakfast is great

Leisure Family

10/10

Exceptional

03 Nov 2025

John

It was our 10 yr. Anniversary. So much within walking distance-beautiful pier-nice clean rooms. Would stay there again.

8/10

Excellent

02 Nov 2025

Luis L

Great stay, loved roof top

10/10

Exceptional

31 Oct 2025

Kerry

The room was spotless and very comfortable. Loved the veranda overlooking the pool, the pool, and how close the beach was!

Front desk personnel weren’t very friendly, however. I encountered three of them who didn’t seem happy to be there at all.

But, I’ll be back!

10/10

Exceptional

29 Oct 2025

James

clean room, nice amenities, helpful & kind staff, only a couple minutes' walk to the pier and beach.

Leisure Self

10/10

Exceptional

26 Oct 2025

Ricardo

liked the amenities and the location

4/10

Poor

26 Oct 2025

Roberta

Terrible experience — I do not recommend!

My stay at this hotel was extremely disappointing. To begin with, the service is outrageously expensive and doesn’t deliver quality to match. Breakfast was a disaster: several basic items were missing, including fruit, bread, and even coffee at times. The shower in the room didn’t work at all — an unacceptable failure that ruined any sense of comfort. And to make matters worse, the parking fee was double the price that had been advertised, which made me feel deceived.

I will definitely not return and wouldn’t recommend this place to anyone who values transparency and comfort.

Partner

8/10

Excellent

20 Oct 2025

Wendy

The hotel was just average but it was so close to the beach, and good food.

Leisure Family

2/10

Poor

19 Oct 2025

Jeff

The whole staff was incompetent
I checked in on Monday. I told the staff I wanted to extend my stay. Told that was fine.
On Tuesday, I checked in with another staff member. They told me it was fine.

Sunday night I was locked out luggage held hostage security guard watched over me
No call throughout the whole day until around two when I came to check my room and that’s when I noticed I was locked out. Had to go to the front desk. That’s what was going on. Nobody told me for about 30 minutes. Absolutely ridiculous..

What’s the place looks like it’s gonna open for 50 years.
Horrible experience all the way around to my door knobs and one growing out to the balcony and went to the bathroom was broken off. The staff told me they knew about it and don’t worry about it. Craziest experience I’ve ever happened in upstate all over the world.

Leisure

6/10

Pleasant

15 Oct 2025

Maris

Property situated very well, but housekeeping is non existent, with 4 night stay, had one room clean.

4/10

Poor

14 Oct 2025

Jennifer

Our toilet was clogged for the first day and half. We had to complain 3 times. The room floor was full of hair and one day our room was never cleaned.

Leisure Partner