Lakeway Resort and Spa

United States , Austin - TX
AUSTIN , 101 Lakeway Dr
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100 reviews shown

8/10

Excellent

21 Apr 2026

Minoo

It was raining and we couldn’t enjoy pool or outdoor activities

Partner

10/10

Exceptional

20 Apr 2026

Dylan

Great Stay with Lakeway Resort & Spa!
Staff was very friendly and our room had a Great View. Trevon In front was very Nice and informative.
Highly recommend

Pet

6/10

Pleasant

20 Apr 2026

Ladonna

The room was not cleaned well. Most of the restaurants closed early and the hotel incentives that were initially offered were changed after check-in.

Friends_and_family Family

4/10

Poor

19 Apr 2026

James

If you can ignore front desk unprofessionalism and lack of caring, then property is great. No accountability and no quick resolution. Watch out for main restaurant if you have a food allergy. They mark most things as good for food allergies, but they are mislabeled. Had to get the chef to come out and go through the menu to share what was safe and what was not.

Partner

6/10

Pleasant

17 Apr 2026

Carmen

Not very impressed. Multiple requests through their messaging for early check in, never got a human reply just the automated emails. No wine either for room with my status on Expedia. Mentioned to staff. Oh well, is all I got.

Partner

10/10

Exceptional

17 Apr 2026

John

Clean and well kept.

Family

10/10

Exceptional

17 Apr 2026

Ron

Yes

Partner

10/10

Exceptional

15 Apr 2026

Teresita

Self

8/10

Excellent

14 Apr 2026

Pamela

Yes!!

Partner

10/10

Exceptional

13 Apr 2026

francine linh

Yes

Partner

8/10

Excellent

12 Apr 2026

yan

nice place and staff number

Family

8/10

Excellent

05 Apr 2026

Inara

Staff was really nice

Family

8/10

Excellent

05 Apr 2026

Bernard

The host in the restaurant was rude, Gregory. They were out of body wash. We had to ask for extra towels and coffee. The housekeeping do not speak any English. Makes it hard to communicate with them.

Partner

8/10

Excellent

05 Apr 2026

Jessica

Hello, the staff was very helpful, friendly, and attentive. We stayed in a lake view 2 bedroom that's dated, the floors were stained, so was the furniture, and the bed headboards were peeling. We did like the pool area, or was clean, the bar doesnt stay open late enough out there. The hot tub was not clean but the guest were nice and the staff made the on site experiences worth it. The tables in the bar were not cleaned this morning when we at breakfast and the cinnamon coffee was cold. I'd like to shout out George, wow, he went above and beyond to make my birthday weekend memorable. Cheers to the staff at the front desk and the parking crew, friendly and funny. I will come back but only if the rooms are better taken care of.

Friends

2/10

Poor

04 Apr 2026

Malik Raza

I got the top room Curtain were having oil stains on them and spider webs in balcony then got them clear but no fumigation was done and there were many small flying insect. The room had its own bad smell like when the ac is not working smell of heat and plastic and wood don't know but it was bad to sleep i woke up 3 time in night. But the other facilities and amenities were good enjoyed the amenities but not the room.

Family_with_children

10/10

Exceptional

02 Apr 2026

LETICIA

Great time to visit off season, felt like we had the whole place to ourselves. All staff friendly and attentive.

Partner

8/10

Excellent

31 Mar 2026

Christopher

Did a one night Saturday stay. Enjoyed the pool area and gym. Beautiful pool and well equipped gym. Just unhappy that the bar at the pool stopped serving food at 6pm and drinks at 7 pm for a Saturday night when there were still plenty of people around.

Partner

10/10

Exceptional

30 Mar 2026

Susana

Everything was great I love it

6/10

Pleasant

30 Mar 2026

ALEXANDRA

Yes kids love the pool but staff did not tell us when the pool bar closed early and charged 20% tip.

10/10

Exceptional

30 Mar 2026

Philip

Great place

8/10

Excellent

30 Mar 2026

Rachel

Clean room, Nice pool. The hotel was originally built in the 1960s and while some parts have been updated like the spa and fitness area, other parts could use some love like the Adult pool (needs a shock) and hotel room bathrooms (quite dated).

Friends

8/10

Excellent

29 Mar 2026

Gerrelyn

Property was well kept and maintained. Rooms were clean but a bit older than expected. Staff were all very friendly. The pool and swim up bar and view were great although a bit dated. Overall stay was enjoyable, peaceful, and I would recommend staying here to others.

Partner

10/10

Exceptional

29 Mar 2026

Ruben

Everything was excellent!

Friends_and_family Family

4/10

Poor

27 Mar 2026

Raul

Gave us a room without the lake view
They fixed it but not after the room they moved us to smelled bad finally they gave us a room with a view that did not smell

Partner

8/10

Excellent

26 Mar 2026

Oscar

If you’re looking for a peaceful place to stay this may not be the one. Unfortunately you can hear everything from the rooms next to yours. Our first night we couldn’t get to sleep because kids next room were crying and loud until after 2 am . We contacted the front office to make sure kids were supervised by adults around 12am but the crying and loud noise didn’t go away after 2am

Family_with_children

8/10

Excellent

24 Mar 2026

Tiffany

Adult pool.was nice, restaurant was ok, but a little bit overpric3d, and staff was very pleasant.

Partner

10/10

Exceptional

22 Mar 2026

Beau

Awesome all around- staff was incredible.
We will definitely be back

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Susan

Pool nice but hard with a stroller. Lots of steps so we had to carry stroller up and down stairs.
Other than what the hotel offered for small things, no shopping nearby.
Rooms very clean.

Family_with_children

6/10

Pleasant

21 Mar 2026

LATOYA

The property has some wear and tear and needs some renovations. While I had a few issues with housekeeping and my spa appointment, I must say the management reached out to quickly rectify the situations, which helped make my stay a little better. While I won't be back it's more about the facility and amenities and less about the customer service

Self

10/10

Exceptional

18 Mar 2026

Michael

The pool looked great but the weather was too cold . The facility and staff were great and look forward to returning.

Family_with_children

8/10

Excellent

17 Mar 2026

Dan

Nice pool area with big slide and volleyball net . Quiet and comfortable

Family

10/10

Exceptional

16 Mar 2026

Jina

Our first contact was Elvis who was the most pleasant and provided a warm welcome and send off with every encounter! He was so helpful and sweet! We enjoyed our stay- it was a nice getaway with great views. Having traveled with our 2 young children we thoroughly appreciated the kids area and kid pool!

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Johan

Good

Family_with_children

4/10

Poor

15 Mar 2026

Babak

Room was dirty, poor housekeeping service

10/10

Exceptional

15 Mar 2026

Jason

Always like staying here

10/10

Exceptional

15 Mar 2026

Mitzy

Excellent Service. I want to give a special shot out to Elvis, bell boy. He went above and beyond to take care of our bags while we waited to be check in and same during our check out time while we went and enjoy breakfast.

Friends

10/10

Exceptional

13 Mar 2026

Cinnimon

The best

Family

10/10

Exceptional

09 Mar 2026

Taylor

Absolutely loved it!

Partner

10/10

Exceptional

08 Mar 2026

Mercedes

Expectacular

10/10

Exceptional

01 Mar 2026

Kenneth

Great views and staff!

10/10

Exceptional

28 Feb 2026

Avtar

Great view with so much silence. Worth it

Partner

2/10

Poor

22 Feb 2026

Valerie

Rude staff

10/10

Exceptional

22 Feb 2026

Oscar

Resort was spectacular lakeside view .

10/10

Exceptional

22 Feb 2026

Yuri

Staff was great, views are awesome, pool area is amazing even in the winter time. Sunny lake is unbeatable. Food is good and not overpriced, breakfast has fresh fruits and good portions to allow you to skip lunch. Building and room is older but nice, bathrooms could have leveled up to a better shower experience. Overall great! We’d come again for a weekend getaway from our life in Austin, but will also check other ones around the lake.

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

Norma

We had a wonderful time celebrating and relaxing. The room was spacious and clean. We had a balcony overlooking lake Travis. The staff was great from check in to check out they made sure we were comfortable. The bar had a variety of drinks and wonderful music playing. Thank you to everyone at Lakeway Resort and Spa for giving us a wonderful stay.

Leisure Partner

6/10

Pleasant

25 Jan 2026

Amie

The carpet in our room was dirty and the pool area was not well maintained. The restaurant was expensive and underwhelming. The staff was nice and accommodating though and the location is beautiful. It could be a great place if they just tried harder to maintain it better.

Leisure Family

4/10

Poor

19 Jan 2026

Jemma

Food prices were high, $25 food credit only counts for second day even if you have a 1 night stay which means essentially you can only use for breakfast.
Tv in room is small and don’t work correctly and sound very low that you can’t hear it if ac/fan is on.
There as a loud clock every 15 mins or so all night long loudly in room. No idea why it was
We ordered a pizza and were told the size we wanted was 6 slices. When it arrived it was essentially a personal size pizza cutting 8 tiny pieces, not enough for 3 people. On top of that it was burnt on crust and underneath significantly and there was zero sauce.
We called to complain and it was taken off bill.

Overall pretty underwhelming and don’t see the appeal. Even $50 resort fee in winter an $10 parking fee when you self park is overboard IMO

Leisure Family

8/10

Excellent

17 Jan 2026

Raymond

Good lake view

8/10

Excellent

15 Jan 2026

Rose

Check in may take a while if a meeting has booked the hotel.
Beds are comfortable. The balconies have a great view.
Room service is subpar with plastic containers, utensils and delivered in a brown paper bag.
The hotel charges for parking and resort pools.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Brian

nice full on resort. friendly service throughout

Business Self

8/10

Excellent

07 Jan 2026

Xaveria

This was a very nice getaway. I wanted peace and quiet and this hotel definitely provided that. The rooms were very spacious, peaceful, and quiet. The view from my room was absolutely everything. There are many amenities to use, including the spa. The staff was very warm and inviting. The pool area was definitely my favorite.

Leisure Family_with_children

2/10

Poor

06 Jan 2026

Risako

The property and staff were wonderful, but I had a disappointing experience regarding the $25 resort credit.

I was charged for a purchase I expected the credit to cover.

When I followed up, I was told the credit is only available on the checkout date because it generates alongside the resort fee. Although I was not informed of this at check-in, the operator insisted that because she trained the staff, such an oversight was impossible.

I don’t know how well they are trained, anyway, it was frustrating to be treated as if I were being untruthful when I was simply stating the fact that I wasn't informed. The interaction was quite unprofessional.

6/10

Pleasant

30 Dec 2025

Nancy

The room, the staff needs improvement. As a first time visitor I didn’t feel welcome. The clerk handed me a map and didn’t give me much information.

Leisure Friends

10/10

Exceptional

29 Dec 2025

Fabien

Staff clean room and over the resort is great

10/10

Exceptional

25 Dec 2025

Lorraine

Wonderful stay! Staff were amazing!

Leisure Partner

10/10

Exceptional

19 Dec 2025

Patricia

The staff was excellent. Kim at the front desk was especially helpful. Elvis the bellman was great. All the restaurant staff helped me have delicious vegan meals. Beautiful room and view. Unfortunately some of my family in some rooms had water problems. Showers cut off or trickled or there was no water. But it was fixed.

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

Neal

Very clean and the staff was delightful.

Leisure Self

10/10

Exceptional

16 Dec 2025

Annette

Great for accommodation after a party hosted here.

Leisure Self

10/10

Exceptional

14 Dec 2025

Patricia

Yes with excellent service 👏

Friends_and_family Family

8/10

Excellent

10 Dec 2025

Farhad

Lake view was beautiful but eating options were limited and some amenities were unavailable.

Leisure Family_with_children

10/10

Exceptional

09 Dec 2025

Eddigar

Beautiful place. Astonishing views

10/10

Exceptional

08 Dec 2025

Schubertthuy

Room was clean, nice view, and woke up to seeing deer on the ground level. She also enjoyed her smore by the fire pit.

Leisure Family_with_children

10/10

Exceptional

07 Dec 2025

Christopher

Great staff!

Leisure

10/10

Exceptional

07 Dec 2025

SUSAN

Yes

10/10

Exceptional

07 Dec 2025

Esther

Unfortunately it’s too cold to use the pool but the facilities were very clean , smelled good , room clean and room service was very nice and friendly and room service good, we did have food left in the fridge when we got to the room but I told the front desk and they took our parking fee off.

6/10

Pleasant

05 Dec 2025

Mark

Heater in room was not working and faucet on tub feel off while trying to take a shower. Although we still enjoyed our stay as it was close to everything we need to see.

Business_and_leisure Partner

10/10

Exceptional

02 Dec 2025

Eddie

This is a great place for couples or families. Great view, nice rooms and good food nearby! Nothing else needs to be said! Do it, Do it!!

Leisure Self

10/10

Exceptional

30 Nov 2025

Tomika

Everything was perfect. From arrival to check out. Staff was amazing

Leisure Partner

10/10

Exceptional

29 Nov 2025

Connor

The front host Ryan was extremely patient, kind and accommodating to my frequent questions and request. He is top tier customer service material.

Leisure Friends

10/10

Exceptional

27 Nov 2025

Andrea

Very nice place to stay! Me and my husband used it as a getaway for our honey moon!! Most of the staff members are very nice and gentle. And we had a great experience! I would have live the bar at the adults pool was open more times, since we didn’t get to enjoy it, but everything else very nice! Thanks for having us!

10/10

Exceptional

26 Nov 2025

Warren

They were Awesome !!!

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Amanda

Amazing views and great value, wonderful hospitality.

10/10

Exceptional

23 Nov 2025

Ryan

Enjoyed our stay and the proximity to the lake.

Leisure Family

6/10

Pleasant

17 Nov 2025

Phuong

This property is old

10/10

Exceptional

17 Nov 2025

Priscilla

Loved Elvis, he was very kind and always ready to help!

10/10

Exceptional

14 Nov 2025

Sean

Upgraded room was a nice surprise
Staff was courteous and extremely professional.

Leisure Self

10/10

Exceptional

13 Nov 2025

Jamie

Lovely property oveooking Lake Travis. The rooms are large, clean and the mattress was wonderful

Leisure Family

4/10

Poor

09 Nov 2025

Kathleen

Room more dated than expected especially bathrooms. Need regular coffee options v a machine in the lobby and nespressso in room. Food could have made up for it but was poor quality. Bellmen were great. (5 stars for them!)View was great. Won’t be staying there again.

Leisure Family

8/10

Excellent

09 Nov 2025

Lynn

Did not use pool due to time constraints. Looked nice and hot tub also available. Off season so no swim up bar etc. Rooms clean, comfortable. Bed comfortable. View from balcany over looking lake very peaceful and beautiful. Bar good and patio overlooming water outside bar was great. Staff extremely pleasant and professional. Not plush or fancy but we weren't looking for that. Room service food was overcooked and not worth the price. We did enjoy our stay and would come again but go out to eat or order Door Dash.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Jon

Great clean accommodations and a friendly staff made this a top notch day

Business Family

10/10

Exceptional

05 Nov 2025

Joshua

Clean room and nice view of the lake.

Leisure Family

10/10

Exceptional

05 Nov 2025

Catherine

The views are absolutely incredible! The attention was professional and friendly, and the location couldn’t be better, justo a few meters from the lake. The pools are beautiful and very well maintained. Highly recommended!

Leisure Family

10/10

Exceptional

03 Nov 2025

Edward

Clean room

Leisure Partner

8/10

Excellent

02 Nov 2025

Bianca

I recommend going on weekend days because we went Sunday-Tuesday and all the amenities were not available

Leisure Partner

6/10

Pleasant

31 Oct 2025

Patricia

Hotel was average

Leisure Partner

10/10

Exceptional

31 Oct 2025

Sundar Raman

Parking is s bit chaotic but otherwise good place

Leisure Family_with_children

10/10

Exceptional

30 Oct 2025

Alejandro

Great views

Leisure Friends

6/10

Pleasant

29 Oct 2025

Dana

Didn’t use

Leisure Friends

10/10

Exceptional

26 Oct 2025

Angela

The property was clean. Easy to walk to everything. Food delicious. When we check out, we had to discuss the issue with our bed. This was a nice getaway. Everyone needs to try this place. Peace and quiet. You can hear the water hitting the rocks. We love the spa. The only thing we needed was the pool bar to be open.

Leisure Friends

6/10

Pleasant

26 Oct 2025

Shanna

Amenities, staff and view were great! Rooms and balcony are showing their age and could use some love. Hot water was intermittent.

Business_and_leisure Partner

6/10

Pleasant

25 Oct 2025

Brenda

Place is beautiful, counter staff is nice. Our server at the restaurant was nice, but other staff had RBFs.
Dont recommend eating at the restaurant, overpriced and bad quality food. Overlall wouldnt come back for a stay.

Leisure Partner

10/10

Exceptional

24 Oct 2025

Angela

My boyfriend brought me this resort for a quick weekend get away. The whole experience was beautiful. My only complaint was the hallway and the room had an old musty smell. It wasn’t terrible and the wildlife outside our balcony made up for it. The view was exactly what we both needed. We will definitely visit again. All 5 stars

Leisure Partner

10/10

Exceptional

23 Oct 2025

Paula

The rooms are comfortable. I got a nice view to the water and got so see deer from my balcony

Business

6/10

Pleasant

21 Oct 2025

Brittany

Staff were A+ all around. Adult pool was great- but many people left and their towels weren’t collected/returned so others had nowhere to sit due to “reserved” chairs. The room- BAD: lotion too empty to work, hair dryer auto’s between hot and cold, the carpets are COVERED in stains, I wore shoes the whole time but in bed, TV remote didn’t control the guide or work mostly, guests on bar balcony (one floor down below my window) allowed loud until at least 12:30

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Leonard

Everything was great

10/10

Exceptional

14 Oct 2025

Angela

We enjoyed our stay, it was a nice getaway from the hustle and bustle of daily life.

Leisure Family