Craig
Quite and peaceful property
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9.2/10Excellent1,005 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.6/10 9.6
Condition9.2/10 9.2
Amenities9.2/10 9.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Viata
Enjoy the best of both worlds at our Hill Country retreat—an exclusive escape surrounded by nature, yet close enough to soak in Austin’s vibrant energy and activities. Relax in thoughtfully designed rooms and enjoy the sweet life during your stay.
Enjoy the best of both worlds at our Hill Country retreat—an exclusive escape surrounded by nature, yet close enough to soak in Austin’s vibrant energy and activities. Relax in thoughtfully designed rooms and enjoy the sweet life during your stay.
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Located in Austin, Hotel Viata is in the historical district, a 3-minute drive from Wild Basin Wilderness Preserve and 10 minutes from Zilker Park. This luxury hotel is 4.4 mi (7.1 km) from Lady Bird Lake and 5.7 mi (9.2 km) from Barton Springs Pool.
Make yourself at home in one of the 194 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.00 per night
- Resort fee: USD 42.40 per accommodation, per night
- Concierge service
- Fitness center access
- Health club access
- Housekeeping
- In-room bottled water
- In-room coffee
- In-room safe
- Pool access
We have included all charges provided to us by the property.
-
You need to know
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
21
-
Optional fees
- Fee for to-go breakfast: approximately USD 20 to 50 per person
- Self parking fee: USD 15 per night
- Valet parking fee: USD 25 per night (in/out privileges)
- Pet fee: USD 100 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Italian
Spanish
Nearby attractions
Wild Basin Wilderness Preserve
1.8 km / 1.1 mi
Village at Westlake
2 km / 1.3 mi
Lake Austin
4 km / 2.5 mi
Barton Creek Fazio Canyons Golf Course
6.1 km / 3.8 mi
Barton Creek Square Mall
6.5 km / 4.1 mi
Lady Bird Lake
7.1 km / 4.4 mi
Pennybacker Bridge
7.1 km / 4.4 mi
Zilker Park
8.1 km / 5 mi
Zilker Botanical Garden
8.4 km / 5.2 mi
Barton Springs Pool
9.2 km / 5.7 mi
Bull Creek District Park
9.2 km / 5.7 mi
Umlauf Sculpture Garden and Museum
9.6 km / 6 mi
West Sixth Street
10 km / 6.2 mi
Zach Theatre
10.2 km / 6.3 mi
Broken Spoke
10.6 km / 6.6 mi
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Hotel Viata
100
reviews shown
Jessica
Overall an amazing experience!! I travel for business in that area several times a year and it will be one location I plan to utilize for business.
Maria
Our stay was nice and relaxing, no issues or concerns. Staff was nice and helpful, rooms were nice and quiet, location was perfect and provided amazing views. Definitely would recommend and return.
Jean
Gfreat hotel. Can't wait to book my nexxt stay!
Delia
Staff and views were Amazing! I would recommend a deep window cleaning of the entire building the views are breathtaking but windows are very dirty. Same for all the wood through the room and hotel.
Alicia
We stayed here for our 13th anniversary and it was such a great stay. The staff and the rooms were very nice. Will stay again!
Christopher
Perfect stay, beautiful grounds. One of my top stays!
FELICIA
Loved the hotel, very beautiful, staff was extremely friendly and helpful.
Nouhad
Reception did not follow directions on requested room location
Not enough towels provided
Furniture in the room needs repair and restoration luggage valet was broken
Not enough towels provided
Furniture in the room needs repair and restoration luggage valet was broken
Andrew
An amazing stay in the suite with an amazing view of the hill country and a very relaxing bathtub!!
Valerie
Love the decorative setting up. Quite and beautiful layout
JENNIFER
Na
Adam
The staff were nice and helpful. The rooms are nice, but the furniture is a bit worn. The views and location are amazing.
Dr. Veronika
Loved the staff. Everyone from Troy in the bar and Patrick in valet was so impressed with their service
Tim
Our stay was great, but unfortunately, after paying here on Expedia, they charged us for a room on the credit card that we had put down for incidentals.
Now we are working to get our money back. Very frustrating.
Now we are working to get our money back. Very frustrating.
J Jesus
Great experience
Facility and staff
Top notch
Facility and staff
Top notch
Christian
I enjoyed my stay here and will stay again next time I am in the area. The property is outstanding.
Rodrigo
Very good service.
Stephanie
We had a girls weekend and stayed at Hotel Viata! We really enjoyed our stay. Our room was spacious and fit the five of us. We loved the pool and amenities. We did a lot of exploring but also hung out at the pool and on the property. It was relaxing and a beautiful hotel. Will definitely return.
clarence
This visit was our 2nd but thanks to the service and attention we received from Patrick & Victoria it will not be the last. We were extremely disappointed with the rudeness we received from Ambrian at check-in but as soon as we let Patrick know how we were treated, he went above & beyond to try to rectify the issues we encountered. We watched Ambrian check in other guests and she was not rude with them, so it really made us feel that we were not welcome. She didn't explain anything about the hotel just told us to scan a QR code if we wanted to know anything. She refused to acknowledge that we were there celebrating our 1st anniversary, but again Patrick and Victoria cared SO much and didn't hesitate to make us feel welcome and celebrated. We will only return if/when they are working during our visit. One bad apple or bad attitude can really make or break a guest's visit, especially after a long road trip to get there. On a brighter note, the rooms are immaculate. The pool is comfortable, relaxing, & private. The hot tub is the perfect temperature. We enjoyed the rum punch from the pool bar. We love the sit down shower, water pressure, and hot water. Beds are comfy, rooms are cozy, perfect for a couples weekend getaway.
Cristina
The host on Friday night ( around 9:20) was very helpful, professional and welcoming .. restaurant experience : super pleasant - minimum wait , great service , good food .. host on Saturday night ( front desk ) could be nicer and less attitude .. in general , good hotel , good location . We will definitely come back . Thanks
DUON BURT
Good spot. .,,,,,,,,,,…………
Trey
Great experience had a great week with my wife
Margaret
Everything was wonderful and the room was very spacious and comfortable.
Lewis
Wish we had more time. There really enjoyed it nic spa and sona.
Kendall
Excellent customer service
Christian
Hotel was decent, nothing special.
Booked and paid through Expedia then changed again for the room at checkout. Ordered and paid for drinks at the pool that never came. Pay attention to the changes when checking out.
Booked and paid through Expedia then changed again for the room at checkout. Ordered and paid for drinks at the pool that never came. Pay attention to the changes when checking out.
Matthew
Felt like a Tuscan villa nestled in the hills of Austin. Loved it !!
Patsy
We needed to get home a day early and the front desk worked with us to be able
To leave and not get charged an extra night
To leave and not get charged an extra night
Jose
Just good all around place to stay for a weekend getaway
Mark
A quick refuge from the west side of Austin (or AUS airport), I wouldn’t define as luxury, but certainly welcoming and satisfying, with the vibe of a mountaintop overlooking Texas hill country. Maitre de of restaurant a fine fellow, surprisingly delicious kale salad, good wine available. Room was comfortable, 8th floor gave great views of the countryside. Would definitely stay there again, especially if arriving in the afternoon or evening with plans to continue on the road next day.
Annick
We felt like the hotel was pretty lackluster. The downstairs area was decorated and maintained well--the same can't be said for the guest rooms. The decor was quite dated and the Italian influence was heavy-handed. The bed and bedding were adequate, but not very comfortable. The strangest aspect was the louvered doors in the bathroom. It essentially left you no privacy if you were sharing the room.
I feel like the hotel was aiming for an elegant and upscale feel that they did not attain.
I feel like the hotel was aiming for an elegant and upscale feel that they did not attain.
Claire
Wonderful
Karina
All of the staff were super friendly and helpful. Ambrian especially was amazing!
Greatly enjoyed our stay. Will definitely be back!
Greatly enjoyed our stay. Will definitely be back!
Nasim
Meh
Todd
Kind of expensive.
craig
Pool was a dump! Same trash from 4:30pm was there at 8pm and still wasnt cleaned up when the pool was closed at 10pm!
Fyi- use your $10 food and beverage voucher the day you check in or lose it! They dont tell you this!
Beverage cooler in king rooms doesnt get cold
Early check in is an editional $50 and is at 1pm if granted and they dont tell you that either!
Fyi- use your $10 food and beverage voucher the day you check in or lose it! They dont tell you this!
Beverage cooler in king rooms doesnt get cold
Early check in is an editional $50 and is at 1pm if granted and they dont tell you that either!
Okan
Although the hotel is situated slightly outside the city, it is wonderful—tucked away amidst peaceful, lush greenery; its Italian-style architecture is beautifully maintained and spotless. Room service, front desk, and restaurant services are prompt and friendly, while the valet service is generally good—provided if you can find a valet!!.
PADMA
This is no where close to a resort, this is just a hotel
Barbara
Love this hotel location! Such a relaxing atmosphere from the moment you arrive and you cannot beat the spa services. This is my hotel in the Austin area.
Carly
We stayed for 2 nights in a suite and it was exactly like the photos with great views from the balcony. It was well appointed. Our favorite thing was the deep soaking tub. The pool was also very nice. One pool and one hot tub with jets. My wife and I both had spa treatments, which were lovely. The only 2 things I could say to improve would be to have options for vegans on the menu in the restaurant. Also missing was the steam room wasn’t working and there was no water for the sauna. The front desk was very helpful for anything we needed.
Scott
It is a nice place with a winding drive up a Central Texas hill. Reminded me of The Shining. It’s a nice place with a good proximity to town and none of the spooky stuff. I would stay again.
sharmon
Very nice and relaxing hotel everything was nice. The pool was a little dirty, but the hot tub and sunset was very nice and the food was amazing.
Sherry
Hotel Viata was a beautiful hotel in the Austin Hill Country, the views were amazing and the property is clean and well maintained. The staff were helpful and friendly and very professional. The rooms are clean and spacious. The restaurant was very convenient and had a great breakfast. We would definitely stay there again.
Rachael
We liked our suite with the soaking tub. The QR code for pool food service did not work so We could not get food even though it was advertised. We ordered dinner in our room, the focaccia bread was over toasted, the bolognese was so salty and the pasta was overcooked, the cannolis were unsweetened. Breakfast steak sandwich was flavorless. The food was super overpriced for the quality of food.
Veronica
The stay was great, however the beds were not comfortable at all which was very surprising to me.
Danilo J
Housekeeping continues to be an issue. I stayed ten days and dust was visible. Trash wasn’t picked up completely, water wasn’t replenished, and sheets weren’t changed. Staff even left their working materials on the bathroom. Lighting is really bad. Shampoo dispenser didn’t work and wasn’t changed or repaired. Valet staff didn’t leave car outside when leaving early even when requested.
Shawn
Everything and everybody was great. The only complaint was house keeping did not come until after 5pm. We had 3 of us with event in am and in pm to get ready for and needed towels, called to desk for towels, they never came. I ended up tracking down a housekeeper in the halls, exchanged dirty towels for clean, emptied our trash myself. House keeping knocked in our door as were were leaving around 530, didn't need them by then. Maybe they were short staffed? Other than that I absolutely loved this hotel.
Laura
Hotel Viata goes out of their way to accommodate guests- in every way possible
Not only is the hotel gorgeous- but located in beautiful setting among the hills.
So appreciated my 2 stays at the hotel!!
And plan to be back there again.
Not only is the hotel gorgeous- but located in beautiful setting among the hills.
So appreciated my 2 stays at the hotel!!
And plan to be back there again.
Eric
Staff was Friendly
Kailee
Very well kept hotel and very friendly staff. Would definitely stay here again!
KARL
I
John
The pool was fine considering I was only in the jacuzzi from 8:30 to 9:00pm. I didn't eat breakfast.
Sean
Clean
Danielle
It’s a beautiful hotel . Clean and very nice !
Robert
First rate
Mark
I just love staying here—the room, the grounds etc. for the price
Lakeisha
I chose this property because it was spotlighted on Expedia. Felt affordable but also luxurious judging from the photos. When I arrived, it looked like a ghost town and the woman who checked me in was rude. I requested an early check in because I had an event to get to. My room wasn’t ready (which is understandable) but she seemed to care less about the predicament I was in. An hour later, she issued room keys to at least 5 other guests who also arrived early. I had to go back up and ask for a room again. Barely made it to the event that brought me into town.
The property itself felt
The property itself felt
Juanita
Our room was as expected had a nice view of Wild Basin. The pool area had nice seating and a cute little bar area. They even had a DJ playing music for a couple hours in the afternoon, which was a nice surprise.
Jody
Had a wonderful time Victoria was very helpful and accommodating during our stay
DANNY
Muy buena atención el personal es muy atento
Laura
Staff was very helpful, room was clean
Eva
No coffee cups nd one pod was provided in the room. The front desk was offended I asked for cups and made me fetch them and hung up on me. Way below my expectations.
Chris
The property is definitely nice, The rooms are great and the surroundings are secluded. This is a great hotel if you like quiet and the “almost balconies”. They really try to step up the feel of the hotel without being obviously cheap. They do allow pets, but you can’t tell. This is the second time I have stayed here, that being said, if you interact with staff beware.
There were a couple of staff members that were not pleasant. For the most part the staff was pleasant and accommodating, but they open tye kitchen at 7am when most hotels open at 6am, so I wondered down a little early and one of the servers seemed annoyed by this, I asked where the coffee was and his response was,”we’ll be open in a few minutes!”. The second instance: I was checking out and went to hand my keycard to the front desk agent, she pointed to a basket and looked at me with a condescending expression and said, “the keys go there.” All of f the other staff were great!
There were a couple of staff members that were not pleasant. For the most part the staff was pleasant and accommodating, but they open tye kitchen at 7am when most hotels open at 6am, so I wondered down a little early and one of the servers seemed annoyed by this, I asked where the coffee was and his response was,”we’ll be open in a few minutes!”. The second instance: I was checking out and went to hand my keycard to the front desk agent, she pointed to a basket and looked at me with a condescending expression and said, “the keys go there.” All of f the other staff were great!
Mark
My wife and I enjoyed our stay. Just wish the pool was heated
danielle
Rooms dated, no
Paul
We drove 5 hours for a weekend trip for a concert in Austin. I upgraded to the romance package. Had my wife open the door to the room..nothing. No roses. No champagne. No chocolate covered strawberries. I felt like an idiot.
Jimmy
It’s good only missing house keeping when I was stay there it not have house keeping
David
The room was very dark with poor lighting. No lamp at desk. Was up early and went downstairs to read hoping for better lighting. At 630 am they were playing lousy music loudly in the lobby making it difficult to even read. No excuse for that tonedeaf stupidity
Sandra
Beautiful hotel. From was comfortable and large.
Brooks
Check in :nobody checked on the car when we pulled up ,we had to unload our bags, checked in still no help with bags , 10 minutes waiting on a cart ! Check in lady ! Must not be a happy person ! Very cold, no smile !! Breakfast room service we order they said 10 minutes ! Called back after 26 minutes !??? They said they forgot to put the room number down !! So you be the judge how was our stay !!
Nolberto
While the hotel was clean and the staff was friendly, beware that if there is an onsite event they do not follow the sound ordnance prohibitions of West Lake Hills. We stayed over the weekend and they had two weddings scheduled where one had music blasting until 1:30 AM on Sunday. Normally I’m a heavy sleeper, but with the windows rattling it was impossible to rest. This tarnished an otherwise great stay at Hotel Viata.
Kathy
Beautiful place and clean
Gretchen
Lovely hotel.
Sherry
Amazing Hotel, staff very friendly and helpful. Outdoor pool was refreshing with comfortable seating.
Rebecca
Nice hotel with lovely staff. On a major road so not walkable to anywhere
Heidi
The hotel was comfortable and convenient for our trip. We especially were happy to have a room with a sliding glass door so we could get fresh air in the room.
The staff were friendly and helpful. The room was clean and functional with a lot of storage. The Nespresso coffee machine is a great feature.
One small comment is that the furniture is a bit tired and could use touch ups to repair the knicks and scratches.
The staff were friendly and helpful. The room was clean and functional with a lot of storage. The Nespresso coffee machine is a great feature.
One small comment is that the furniture is a bit tired and could use touch ups to repair the knicks and scratches.
Karen
Great place to stay in Austin!! Comfortable and safe!
Kirk
Beautiful location, fine interior and friendly stayy
Corey
Lady that checked out was kind of rude, really left a sour taste , had an exceptional stay till this occurred, second guessing if I would ever stay here again. Esp when the issue was between hotels.com and the hotel itself regarding billing.
Meg
Great stay! Unique place
Guy
We booked our stay at Hotel Viata nearly two months in advance and were really looking forward to staying at what is advertised as a four-star resort. Unfortunately, when we arrived after traveling from Dallas to Austin, we were told that the hotel had overbooked and that there was no room available for us.
After a long drive and expecting to check into the hotel we carefully planned for, being turned away at the front desk was incredibly frustrating and disappointing. The staff arranged a “complimentary” stay at another hotel, but it was a noticeably lower-tier property and not comparable to what we originally booked or paid for.
While I understand that mistakes can happen, overbooking guests who reserved months in advance is unacceptable for a hotel that positions itself as a high-end resort. The whole point of booking early is to avoid exactly this kind of situation.
This completely ruined the experience we had planned and left a very negative first impression. If you’re considering staying here, just be aware that even confirmed reservations apparently don’t guarantee you’ll actually have a room when you arrive.
After a long drive and expecting to check into the hotel we carefully planned for, being turned away at the front desk was incredibly frustrating and disappointing. The staff arranged a “complimentary” stay at another hotel, but it was a noticeably lower-tier property and not comparable to what we originally booked or paid for.
While I understand that mistakes can happen, overbooking guests who reserved months in advance is unacceptable for a hotel that positions itself as a high-end resort. The whole point of booking early is to avoid exactly this kind of situation.
This completely ruined the experience we had planned and left a very negative first impression. If you’re considering staying here, just be aware that even confirmed reservations apparently don’t guarantee you’ll actually have a room when you arrive.
Ruben jr
Clean room, But the pillows are very uncomfortable. Staff (receptionist )nothing professional.
Emily
Everything was fabulous!
Charles
Large room, clean and comfortable. Beautiful views and quiet night
Elizabeth
The room we stayed had a weird odor, as if it had been flooded. My husband immediately had an allergic reaction. He got stuffy, eyes swelled , red and itchy. I wanted to request another room but my husband didn't want to be a bother. It kind of put a damper on our anniversary weekend i hated watching him suffer every time he walked in the rain. I had to find allergy meds. Thats the only thing, other than that, the hotel is beautiful and had great staff esp the older gentleman at valet parking who was the only someone that acknowledged our Anniversary made me feel special
Schacht
Wonderful stay.
Terri
Service and amenities were perfect! The restaurant needs better selections and lower proces, but overall it was faitlr.
David Dean
Nice room and facilities. Staff was non responsive - had to call 3 times for fresh towels , waited hours (until almost 6pm) for the room to be made up on the second day and couldn’t get room service on the phone.
Justin
This is a beautiful hotel with a friendly staff, clean rooms, comfortable beds, and a welcoming atmosphere. There is a bar and restaurant on site and the bar was quite lively for a Monday night when we arrived. Our room featured a large soaking tub, tons of space, and spectacular views of the Texas Hill Country. Would highly recommend Hotel Viata to anyone staying in the Austin area.
Whitney
Room 825 great view, high floor deluxe king. Loved the peace and quiet. Great vibe and energy through the entirety. Staff is excellent.
Alif
view was blocked by AC units and Walls
Very disappointed with the Room i was given
Very disappointed with the Room i was given
Kirsty
Nice room with lots of room.
Veralisa
The front desk clerk, Victoria, always appeared cheerful. My room keys were ready for me in an instant. The maitre d, Carlton (I hope that I spelled his name right), was enthusiastic and helpful.
Brent
Great hotel. We got great night sleep.
Andrea
The staff here is excellent- We got a room upgrade and it was so spacious! The pool and hot tub are so clean and the surroundings are lovely and tranquil. The food in the restaurant is excellent! Highly recommend!
Keith
Room was spotless, staff was super friendly and accommodating, such a great stay definitely coming back
Misty
Room was nice but ligting throughout was dark. Restaurant was limited in selections and had to send my pesto back. The bucatini was not fresh and drenched in sauce. The staff was kind. Breakfast service had the server's kids at a table by themselves while she worked. Noticeable due to the low customer count and the child clanking dishes and silverware from neighboring tables. Probably still out on Christmas break. Location was not ideal for us but not the property's fault. I would have preferred someplace with walkable venues.
Amanda
The restaurant was phenomenal. Wonderful stay!
Osvaldo
Everything was good but the spa experience was extremely disappointed.
The charged was excessive and poorly explained. We ended up paying usd300 for a hotel drothermal experience in a small bathtub were we could not fit at the same time and it was 45 minutes. It was a joke.
Also the steam room was broken and only worked at 6.49pm and the spa amenities were closed at 7pm
We chose this hotel to have a spa experience and we end up giving away 300 for nothing
The charged was excessive and poorly explained. We ended up paying usd300 for a hotel drothermal experience in a small bathtub were we could not fit at the same time and it was 45 minutes. It was a joke.
Also the steam room was broken and only worked at 6.49pm and the spa amenities were closed at 7pm
We chose this hotel to have a spa experience and we end up giving away 300 for nothing
Location & surroundings
Hotel Viata
320 S. Capital Of Texas Hwy, Bldg. B, Austin
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Hotel Viata
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