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SpringHill Suites by Marriott Austin West/Lakeway

Austin - TX · United States

322 Medical ParkwayView location

9.0/10Excellent725 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.6/109.6
Condition9.4/109.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SpringHill Suites by Marriott Austin West/Lakeway

The SpringHill Suites by Marriott Austin West/Lakeway in Lakeway offers a refreshing indoor pool, complimentary Wi-Fi, and a daily continental breakfast (6:30 AM - 9:30 AM). Enjoy convenient express check-in/check-out and complimentary newspapers. Self-parking is available (fees apply).

The hotel's 88 guestrooms feature flat-screen TVs with cable, comfortable sitting areas, and work desks. Bathrooms include shower/tub combinations and hair dryers. Guests are a short drive from Lake Travis, Brain and Heart Health, and Falconhead Golf Club. Zilker Park and Lady Bird Lake are within a 30-minute drive.

The nearest major airport is Austin-Bergstrom International (AUS), approximately 25 miles away.

Read more about this hotelShow less

Located in Lakeway, SpringHill Suites by Marriott Austin West/Lakeway is within a 15-minute drive of Lake Travis and Hippie Hollow. This hotel is 14.4 mi (23.2 km) from Lake Austin and 15.7 mi (25.3 km) from Hamilton Pool Preserve. Stay in one of 88 guestrooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and separate sitting areas. Featured amenities include a 24-hour business center, express check-in, and express check-out.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Destination fee: USD 0.75 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 7:00 AM to 10:00 PM.
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: USD 10 per day
    • Pet fee: USD 125 per accommodation, per stay (maximum USD 125 per stay)
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Flintrock Falls at The Hills Country Club 2.4 km / 1.5 mi
Falconhead Golf Club 3.1 km / 1.9 mi
The Backyard 3.8 km / 2.3 mi
Bee Cave Dog Park 4.2 km / 2.6 mi
Cinemark Hill Country Galleria 4.7 km / 2.9 mi
Lakeway Country Club 6.3 km / 3.9 mi
Lake Travis 6.5 km / 4 mi
Infamous Brewing Company 10.4 km / 6.5 mi
Mansfield Dam Park 11.6 km / 7.2 mi
Family Hospital Systems at Lake Travis 14 km / 8.7 mi
Poodies Hilltop Roadhouse 14.9 km / 9.3 mi
Fox Hill Dog Park 15.5 km / 9.6 mi
Barton Creek Golf Academy 15.7 km / 9.7 mi
Hippie Hollow 16.1 km / 10 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 88
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
  • Newspapers
Show 9 more facilities & services
  • Clothes dryer
  • Grill/BBQ
  • Indoor freshwater pool: 1
  • Breakfast
  • Continental breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Self check-in
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SpringHill Suites by Marriott Austin West/Lakeway

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible WITH VIEWSSUITE • Accessible WITH VIEWSSUI.H6-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SpringHill Suites by Marriott Austin West/Lakeway

    SUITE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SpringHill Suites by Marriott Austin West/Lakeway

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 BedroomSUI.H6-1
    SUITE AccessiblePhoto unavailable6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SpringHill Suites by Marriott Austin West/Lakeway

    SUITE Accessible

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 24 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 20
    • Housekeeping
    • Desk
    Show all 11 amenities
    • Bathroom: 10
    • Cable TV
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SpringHill Suites by Marriott Austin West/Lakeway

    SUITE KING SIZE BED

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 20
    • Housekeeping
    • Desk
    • Bathroom: 10
    • Cable TV
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SpringHill Suites by Marriott Austin West/Lakeway

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 24 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable8 photos

    Room overview

    Smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom: 10
    • Shower: 20
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    Show all 11 amenities
    • Desk
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SpringHill Suites by Marriott Austin West/Lakeway

    SUITE TWO QUEEN BEDS

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Bathroom: 10
    • Shower: 20
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Desk
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SpringHill Suites by Marriott Austin West/Lakeway

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SpringHill Suites by Marriott Austin West/Lakeway

9.0
Excellent
725 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.6 /10
Condition
9.4 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
07 Jul 2026
James
Overall, the room & service was very good.
Nice and quiet here.
Did have a disappointment with the accessible bathroom shower attachment.
Needs repair.
Partner
6/10
Pleasant
27 Jun 2026
Jared
Overall the stay was okay. The room temp was great and the beds were comfy. Staff was nice upon arrival.

There was a bug in one of our beds. We brought it up to the front desk and we were offered an ice cream as a compromise. We asked for management to reach out to us and never heard from them. We brought it up again at checkout and they said “that would never happen here.” Asked again for a manager to reach out and still nothing.

We had 7 guests in our room and had 1 towel in the bathroom. Conditioner bottle in the shower was empty and never refilled.
Family_with_children
8/10
Excellent
26 Jun 2026
Angelique
The room was clean, but the bed was uncomfortable and really hard. We requested third floor and could hear whoever was above us on the third floor, along with toilet flushing, etc. Breakfast was wiped out by 9:20 on a weekend, so we had to opt for breakfast somewhere else. Was not a bad stay, but not the best either.
Family_with_children
8/10
Excellent
22 Jun 2026
Susan
Stayed over a Saturday night that the front desk guy said they didn't have high occupancy. Property was clean from outside, and room was spacious. We had to ask for a sheet/blanket set for the extra bed, extra towels because only had 2 bath towels for 3 people, and the phone didn't work in the room. Breakfast is included and it was ok. Refills of food that ran out were not speedily replaced, and having only one waffle iron for the whole hotel created a long line. Overall, hotel was a good stay, just need some easy tweaking to make it to the excellent status.
10/10
Exceptional
19 Jun 2026
Juan
Super clean and helpful staff. I really enjoyed our stay and it was very spacious
Family_with_children
10/10
Exceptional
15 Jun 2026
Neil
Great breakfast, clean rooms, and a close to every thing.
Self
10/10
Exceptional
30 May 2026
Nathan
It was a nice stay
Partner
8/10
Excellent
30 May 2026
Glenda
Quiet, slept well
6/10
Pleasant
26 May 2026
Brent
Gym is very small and limited. The first room we were given was moldy and dirty. We changed rooms a the second room was good.
6/10
Pleasant
20 May 2026
Lessliee
No fungionaba el baño
Family_with_children
10/10
Exceptional
17 May 2026
Laura
I liked everything
Partner
10/10
Exceptional
15 May 2026
Hannah
It was great!
6/10
Pleasant
11 May 2026
Scott
The staff at this location were entirely unhelpful. Lines piled up at the front desk regularly with no attempt to help triage needs or really any acknowledgement of the delay. The elevators were both broken, and our toilet was clogged. Neither issue could be fixed as they told us that maintenance was not on site and could not be reached. The rooms were relatively clean.
Friends_and_family Family
10/10
Exceptional
10 May 2026
Sheilah
Welcoming staff. Room was comfortable with nice touches
Partner
10/10
Exceptional
09 May 2026
maren
Great hotel and wonderful front desk staff,
breakfast staff and housekeeping,
Self
10/10
Exceptional
09 May 2026
Danielle
Clean room, comfy bed! We had a nice stay.
Partner
10/10
Exceptional
04 May 2026
Ashley
Very nice & clean. Great views. Ample parking.
Family_with_children
6/10
Pleasant
03 May 2026
Misty
Everything was fine, except the bathroom wasn't clean. We got in late after a long day of driving and I didn't feel like saying anything to the hotel staff. But, there was dried pee spots around the floor by the toilet. Hair in the shower, sink and on the floor in the bathroom. Cleaned just enough to 'appear' clean. Really dislike remnants of prior people's stays when I'm in a hotel.
Family_with_children
10/10
Exceptional
27 Apr 2026
Teri
Super simple check in. OK to check in early if you call ahead!
10/10
Exceptional
26 Apr 2026
Kimberly
Fabulous hotel in a very quiet area! Highly recommend!
10/10
Exceptional
20 Apr 2026
Charlie
Great
10/10
Exceptional
11 Apr 2026
LETICIA
Spacious rooms with microwave and refrigerator. Quiet area.
Partner
10/10
Exceptional
10 Apr 2026
Ursula
The breakfast was fresh with a lot to choose from. I did not go to the gym so I cannot comment on it. However, I did enjoy my room, ample space, cleanliness.
Friends_and_family Family
2/10
Poor
31 Mar 2026
Kim
Can’t rate the property because their manager on duty told us Hotels.com never told them we had rented the room at their property. Marriott claimed they had no idea we had the room reserved. I called the Lakeway Marriott a week prior and the girl at the front desk assured me we were in the system and we would have no problem. I double checked because the room was for my wife the night of my surgery at the Baylor Scott and White hospital which is literally next door to this Marriott. She had to return and spend the night in the hospital as Marriott refused to honor our reservation.I called the Marriott Lakeway general manager after my discharge and as of this writing he couldn’t be bothered to return my call. Marriott customer service is non existent. We will never book another Marriott and frankly anyone considering Marriott should think twice. They are a horrible company. Thanks
Friends_and_family Family
4/10
Poor
22 Mar 2026
Bee
Front desk staff was strange and didn’t seem very knowledgeable, we weren’t informed of any parking charge until checkout, deadbolt in our room didn’t work, the window was open when we arrived so the AC was blasting, stains all over the couch and ottoman as well as bathroom walls, hairs woven into the towels and blankets/mattress, no handsoap in the bathroom, walls are super thin, front desk told us there would be bedding for the trundle but we ended up having to request it (another guest was ahead of us requesting the same thing)
Friends
10/10
Exceptional
20 Mar 2026
Lori
Great hotel!
Family
10/10
Exceptional
20 Mar 2026
Gabriel
Bro
10/10
Exceptional
11 Mar 2026
Christine
Staff is excellent, friendly & accomodating. Rooms are very clean. Hotel is quiet and well maintained.
Family
10/10
Exceptional
09 Mar 2026
Luis
We only spent one night so we didn't have time to enjoy the hotel amenities. We did enjoy the breakfast and the warm welco e of the front office staff. Isaiah was very professional and kept calm trying to find us our room.
Family_with_children
10/10
Exceptional
07 Mar 2026
Theresa
Shower was perfect for my handicap mom
10/10
Exceptional
21 Feb 2026
Si
Staff was very helpful and made the stay enjoyable. My reserved room was unavailable, but Arthur made sure that my needs were met.
Friends_and_family Family
10/10
Exceptional
13 Feb 2026
Rachel
Cleanliness, Service, Staff, Amenities, Comfortable!
Leisure Family
8/10
Excellent
09 Feb 2026
Deborah
Room was nice and clean enough. Some wear and tear on the cabinet door for the fridge and the shower stall, but overall, the room was doable for a good night stay. Bed was comfortable too. Check in and check out was nice and easy and had a great experience with the front desk workers. Thank you.
Leisure Family
6/10
Pleasant
01 Feb 2026
Scott
Staff and front desk are great and moved me three times in four days. The issue: noise. This is the fault of poor construction. You can hear every footstep above, conversations in the trim next to you. If noise bothers you like me and you value your sleep, don’t stay here. Location was great
Business
6/10
Pleasant
25 Jan 2026
Jessie
Staff was courteous, and hotel is clean and in a decent location. Beds were very uncomfortable. I was surprised as we have stayed in this hotel before, but both rooms had beds that had very little padding, and need to be replaced.
Business
4/10
Poor
21 Jan 2026
Alan
Bathroom needed a lot of work. The floor had a film on it from what was used to clean. I used the matt to wipe it down. It had a smell like urine. Sink did not drain well. I should have ask to move rooms but after I brought all our stuff into the room I didn’t feel like moving. I did not realize the sink didn’t drain until time for bed or I would have moved. Check in and out was good and i liked my big Texas waffle.
Leisure Family
10/10
Exceptional
17 Jan 2026
Alejandra
Room was spacious!! Staff was very friendly and welcoming!!
Friends_and_family Family
10/10
Exceptional
03 Jan 2026
DeAnna
Hotel is very well maintained, super clean and nice. I took one star off for comfort due to the flimsy pillows. If you need a firm pillow bring one! That’s just a preference for me not a dealbreaker. Overall great property I would stay at again.
Friends_and_family Family
10/10
Exceptional
03 Jan 2026
maren
Everything was in order
8/10
Excellent
15 Dec 2025
Lance
The hotel was siper clean. Check in and out was simple. Quiet.
10/10
Exceptional
28 Nov 2025
Stephen
Yes
Friends_and_family Family
6/10
Pleasant
23 Nov 2025
Elizabeth
Been staying at this hotel for several years. This time it seemed tired and dirty.
Also check in process was disappointing. No one at desk. People waiting. It was 9:00 on Friday.
Also, I called at 4:44 pm earlier in day to request a 4th floor room. Clerk on phone said ok but nagar was not the case when we showed up. Room was Zloud Dud to kids out of control. Poor security management. Police were even called.
Friends_and_family Family
10/10
Exceptional
21 Nov 2025
James
The room was very nice and clean. The staff was excellent, and the breakfast was very good. I had a medical procedure at the hospital that was very close to the hotel, and the staff was very helpful.
Leisure Partner
10/10
Exceptional
17 Nov 2025
Adrian
Yes
10/10
Exceptional
28 Oct 2025
David
The room was nice and clean and the staff was incredibly helpful and courteous.
8/10
Excellent
21 Oct 2025
Martin
Staff was great, room and bed comfortable, breakfast was good, 3 night stay and got no room cleaning or clean towels ever even after requesting at front desk. Expected better from Marriott
Friends_and_family Family
8/10
Excellent
16 Oct 2025
Jack
Clean and comfortable room
Leisure Family
10/10
Exceptional
13 Oct 2025
Erin
Perfect stay for a family on a quick trip!
6/10
Pleasant
13 Oct 2025
Cris
Breakfast was good. Room not all that clean. Ice bucket full of melted ice. Coffee maker broken.
Leisure Family
10/10
Exceptional
03 Oct 2025
John
:-)
Business
8/10
Excellent
03 Oct 2025
Sylvia
Overall the stay was good. The AC unit was a little loud needs maintenance. The workout room did not have towels. We had to get cleaning solution from the front desk and the next day there was not any paper towels.

The room is kinda dark not much light. And there was a charge for parking….

The breakfast was good. Something for everyone.
Leisure
6/10
Pleasant
02 Oct 2025
Kishore
Everything was ok. The beds and pillows were too soft!!!
Friends_and_family Family
10/10
Exceptional
06 Sep 2025
Eric
Nice enjoyed my stay will book again
10/10
Exceptional
30 Aug 2025
Jessica
The beds were very comfortable. The room was well-designed and clean. Quiet hotel and safe location.
Leisure Family
10/10
Exceptional
15 Aug 2025
Jonathan
Excellent stay
10/10
Exceptional
11 Aug 2025
Melody
It was very nice!
Leisure Partner
10/10
Exceptional
03 Aug 2025
sofia
Good property
Leisure Family
8/10
Excellent
23 Jul 2025
kate
The fridge was a bit dirty, however everything else was nice and clean.
Leisure Family
10/10
Exceptional
14 Jul 2025
Michelle
Nice, clean place to sleep. Good breakfast as well.
Leisure Pet
8/10
Excellent
27 Jun 2025
Czaireen
Where the property is, it’s really nice.
The room we were in, you can smell the urine smell from the bathroom when we walked in our room.
I wish there is more bright lights in the room if needed.
The sofa is in our room is pretty dirty
10/10
Exceptional
23 Jun 2025
Amgad

Amgad

Awesome place to stay
Business
10/10
Exceptional
14 Jun 2025
Shelley
Great clean property
Leisure Family
10/10
Exceptional
05 Jun 2025
Robby
Business
Business
10/10
Exceptional
29 May 2025
Sanju
Overall was a great experience
Leisure Self
8/10
Excellent
26 May 2025
Shanika
Upon arrival, I was warmly greeted by the front desk staff, and check-in took less than five minutes. The room was clean, though we did find some old food left in the fridge. We used the heated pool, which was well-maintained, and my kids had a blast. The only downside was the lack of stocked pool towels. Check-out was quick and easy, and the location—just a short drive from Lake Travis—was a great bonus. Overall, I give this place a solid 4.5 out of 5.
Leisure Family_with_children
10/10
Exceptional
22 May 2025
Fernando
Wonderful facility and a great breakfast selection. Staff was very friendly.
Leisure Family_with_children
6/10
Pleasant
21 May 2025
Junaid
Nice property. Hot water was coming on and off. Sometimes it stayed cold. Also the water was trickling in both the shower and sink without any force. Drinking water not available for free and had to pay each day for a bottle.
Business Self
4/10
Poor
16 May 2025
Monique
Loved the property but the front desk agent charged our card for the full amount of the reservation that I had already paid for through Expedia. I work for Expedia and throughout my many stays, I have never been charged by the hotel for a reservation that was already prepaid. We called the hotel and they said we would get a refund once they received the money from Expedia which could be within 10 business days. I've booked many trips within my 10 years of working for Expedia and this is the first time a hotel charged us for a reservation that was already paid for before check-in.
Leisure Partner
10/10
Exceptional
13 May 2025
Stewart
Great experience. Only there for the night. Front desk was nice and friendly.
Leisure
8/10
Excellent
06 May 2025
kaylee
very nice, i wish they had a hot tub, pool is very small. wish i got to move rooms with a better view of the city!
Business_and_leisure Partner
2/10
Poor
29 Apr 2025
Alonso
The room was dirty, food still on the fridge, beds not ready.
Business Family_with_children
10/10
Exceptional
06 Apr 2025
Jennifer

Our weekend

We had a family wedding in Dripping Springs The hotel was perfect distance. Everyone was very accommodating. Perfect weekend.
Friends_and_family Family
10/10
Exceptional
28 Mar 2025
Leanda
Nice, safe hotel and a good area for scenery and restaurants.
Leisure Pet
4/10
Poor
26 Mar 2025
Dr Mary
Tv didn’t work, staff too busy to answer phone
Room very small and crowded
Business Partner
10/10
Exceptional
23 Mar 2025
Sandra
Very nice hotel.
Leisure Partner
10/10
Exceptional
16 Mar 2025
Warner
Very convenient to the BS&W Lakeway hospital. And usually not the case in most hotels, the elevators were very responsive and fast.
Business Partner
10/10
Exceptional
13 Mar 2025
Barry
Great stay! But do need to add cushions for the couch. Very uncomfortable due to depth of back.
10/10
Exceptional
12 Mar 2025
Willie
Very Clean and modern
Leisure Family
10/10
Exceptional
10 Mar 2025
Alejandro

Exceptional Stay with Amazing Staff

We had a wonderful stay at this hotel! The staff was incredibly friendly and went above and beyond to make our stay comfortable. Everyone was so kind and genuine, creating a warm and welcoming atmosphere. We truly enjoyed our time here and highly recommend it!
Partner
10/10
Exceptional
09 Mar 2025
Caro
Clean and well maintained. Would recommend.
10/10
Exceptional
08 Mar 2025
Frank
Great stay
10/10
Exceptional
04 Mar 2025
Miyanna
Staff was so friendly, suites are great sizes. Quiet area . Freshhh breakfast
Business_and_leisure Self
10/10
Exceptional
02 Mar 2025
Michael
Nice
Leisure Family
10/10
Exceptional
11 Feb 2025
Andrew
Great stay, great service.
Leisure Family
10/10
Exceptional
30 Jan 2025
Ruben
Quick trip for an event, enjoyed our stay
Partner
8/10
Excellent
10 Jan 2025
Charles
The property is excellent. We found the exterior trash container was not emptied daily and overflowing as well as the guest laundry room trash container. They did take care of this after leaving a note at the front desk. Also they should always have a corkscrew available or at least ones to purchase at their snack shopping space. Both of these are minor and we highly recommend this hotel.
Business_and_leisure Pet
10/10
Exceptional
10 Jan 2025
Maria
Nice area, beds are comfortable. Will def stay her again
Leisure Family
10/10
Exceptional
04 Jan 2025
Alycia

Isaiah was amazing

Such a great hotel!! The front desk staff are amazing especially Isaiah, he went above and beyond for our stay. I’ll definitely be coming back! And
Friends_and_family Family
10/10
Exceptional
03 Jan 2025
Samuel
Clean and quiet
Leisure Partner
10/10
Exceptional
30 Dec 2024
John
Nice property
Leisure Family
10/10
Exceptional
25 Dec 2024
Ana
excellent place to stay
Leisure Pet
10/10
Exceptional
23 Dec 2024
Art Gonzalez
Bathroom faucet not working properly, reported to front desk and nothing was done
Friends_and_family Family
10/10
Exceptional
17 Dec 2024
Michelle
Loved the room and the King size bed!
Would come again. Thank you for a nice place to stay.
Business Family
10/10
Exceptional
16 Dec 2024
Elaine

Always stay here

Whenever I visit family in Lakeway I always stay here. The rooms are clean and comfortable. The location is perfect for me. They have a great breakfast buffet with many choices. The coffee is hot and delicious.
Friends_and_family Family
6/10
Pleasant
14 Dec 2024
Bhaskar
No one at the reception when called from the room or when we came down, towels have to collected from the front desk.4 days we stayed, no house keeping, no cleaning our beds.. Property is good, hotel brand is good.. Management is not a fit
Leisure Family
10/10
Exceptional
03 Dec 2024
Branndon

Bee Caves, Austin

Great stay with amenities. Good breakfast and close to alot of stores and restaurants
Friends_and_family Family
10/10
Exceptional
01 Dec 2024
faraz
An amazing place to stay .
Leisure Family
10/10
Exceptional
01 Dec 2024
Verified traveler

Very pleasant stay

Great hotel. very clean and spacious room. Only item I had to ask for is additional towels for my spouse.
10/10
Exceptional
30 Nov 2024
Segay
Nice rooms, very clean and great breakfast!
Leisure Family
10/10
Exceptional
22 Nov 2024
Keenon
Great staff. Very clean
Business Self

Location & surroundings

SpringHill Suites by Marriott Austin West/Lakeway
322 Medical Parkway, Lakeway, United States

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SpringHill Suites by Marriott Austin West/Lakeway

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