Mountain Star Lodge Hotel

10/10

Exceptional

03 Aug 2026

Ramón

Overall, the rooms are quite clean and comfortable. The staff provides good service, and the parking is easily accessible. The setting is very pleasant and allows you to connect with nature.

8/10

Excellent

31 Jul 2026

Misael

Great hotel, but unfortunately, the manager lied about how many people I had in my room. I had the confirmation from Expedia that I had 4 people in my room. He got irritated when I asked about an extra blanket.
It's unfortunate, but I won't be going back.

10/10

Exceptional

31 Jul 2026

Amanda

Very clean . Clean pool

10/10

Exceptional

24 Jul 2026

ramon

It was great,I reserved a week in November

4/10

Poor

22 Jul 2026

Glenn

The property needs some maintenance and upgrades. The breakfast was sparse to say the least.

6/10

Pleasant

22 Jul 2026

Keila

The staff was nice. However, when we got there the pool was dirty. They cleaned it but for the 2 days we stayed there it smelled super strong of chemicals. The breakfast was also not great. It was some fruits and yogurt. and some waffle mix that had been sitting in the fridge for a while.

2/10

Poor

13 Jul 2026

Amy

This property would be a great candidate for HGTV remodel. The hill country views were amazing and it's a great location ! But everything else was awful !! Loud A/C unit, old furniture, no light bulbs in the bedside lights, no plug cover on bathroom outlet ( super dangerous) , items left in the refrigerator ( hot pockets and used water bottles) and the pool had not been cleaned so I couldn't even go for a swim in July in Texas! The breakfast was a joke too - old bruised bananas, a few honeybuns and wrapped pastries and cereal canisters - one had two different cereals mixed together ! I was super thankful I was only staying one night :-(

Self

10/10

Exceptional

09 Jul 2026

Daja

This promo is very serene and was perfect for my travels to the preserves and springs!

Family_with_children

10/10

Exceptional

07 Jul 2026

Alexandra

We arrived around 2:30 a.m., and the after-hours number posted on the window was answered right away. The staff got us checked in quickly, which was greatly appreciated after a long day of traveling.

When we first got to our room, the A/C wasn’t on, but once we turned it on, the room cooled down very quickly. Everything was clean and comfortable, and we had everything we needed for our stay.

The property could use a few upgrades and some finishing touches, but for a stay of less than 10 hours, it was exactly what we needed. Overall, it was a great experience, and we’d definitely stay here again. Hopefully next time we’ll have more time to enjoy the pool and explore more of the property.

Partner

4/10

Poor

05 Jul 2026

John

Room was hot ac did not cool very well. Room was not cleaned very good.

Partner

8/10

Excellent

02 Jul 2026

Jim

No problems just an older hotel

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

denise

I was only there cause my car needed extra work done and parts not there til next day. Room ac wasnt strong, luckily the ceiling fan worked, ice machine didnt work, the clerk had a bag of ice, no thanx, breakfast was bad, waffle maker not on and looked not to been cleaned, and the mix was in a fridge that was probably there for days and too thin

Self

6/10

Pleasant

30 Jun 2026

John

The property location was excellent and I can see that the hotel was once a really nice place to stay. But it's obvious that the ownership has long ago decided to abandon any thoughts of continuing to operate as a nice place to stay. I believe they're just waiting to sell it for the property value. Pool was green, air conditioning units not working properly, ceiling fans noisy, light bulbs missing, door lock cards extremely difficult to operate, and bathroom door not closing due to prior water damage on frame. It wasn't the worst place to stay, and not terrible for the price. But I wouldn't recommend it to someone looking for a nice place to stay.

Partner

10/10

Exceptional

29 Jun 2026

Vickneswaran

Nice and quiet. Found this stay as the lowest price at the time and nearest to our travel location.

Family_with_children

10/10

Exceptional

29 Jun 2026

Mary

Very cute hotel. Very clean. Nice people.

Friends_and_family Family

2/10

Poor

20 Jun 2026

Apoorv

Staff were missing most of the time. The pool was in bad condition, with live bugs in the water and dirty. The ice machine was broken, and the food (yogurt) and other things in the refrigerator were expired. The room was also not in very good Condition. The only good thing was the view (Mountains)

Family_with_children

10/10

Exceptional

15 Jun 2026

Jerry

Great value! Owner and staff very customer service oriented! Nice place and would recommend. Limited selections in breakfast but functional. Would do again!

Self

8/10

Excellent

07 Jun 2026

Mark

This is a very old property that could use some exterior updates. The rooms were clean, but the bathrooms were dated, and could use remodeling.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

april

I want to start off with saying this place is for people who appreciate \"Texas charm\" but, if you're looking for high class lodging this is NOT the place for you. If you're a Texas charm person, you'll appreciate the quirks. The view is hands down there absolute reason you'll book. The other reviews are mad about dust, old furnishing, musty smells, bugs..... IYKYK Texas hill country is about all of the above. I will say our toilet didn't work the first two nights and owner didn't really try to fix the issue for us until I personally went instead of my husband. The issue was fixed the third day. Breakfast? Plan to go get breakfast somewhere. The owner seems to be the only person running the place and it shows--- but if you love mountains, outside, songs of birds..... Book it. Get a suite!!!

Partner

10/10

Exceptional

03 Jun 2026

Vicki

Room was clean and staff was friendly!

8/10

Excellent

24 May 2026

Erin

The bed was comfortable and the air conditioning was amazing. The staff was super nice and he was personable. We only stayed for a night for my nephew’s graduation.

Partner

8/10

Excellent

17 May 2026

James

Could use some upgrades but otherwise ver clean, loved the shower and I slept like a baby. Only thing I did not like was the fact that the hotel was pet friendly, do as I was falling asleep I got a good whiff of dog smell.

Family_with_children

10/10

Exceptional

16 May 2026

Dana

Thanks

10/10

Exceptional

15 May 2026

Gregory

It is a little behind on maintenance but the dude running it is super nice and is trying to remodel where he can i would totally stay again

Self

6/10

Pleasant

15 May 2026

Maricel

The property is decent but as soon as we got in our room, there was a musty odor, dead roach by the entrance and there was only one towel in the bathroom. When we requested some more towels we were given only two and they hesitated to give us 3 extra for the other room(rented 2 rooms). Had to explain that there are 4 occupants in the room and we are supposed to have only 2 towels in the room? In addition, the pool was advertised as seasonal but they could at least clean the pool area and not leave it green and dirty.

Family_with_children

4/10

Poor

15 May 2026

Marilyn

there were wasp nests outside of both exterior doors. The pool is outside, and was very green and looked non-functioning. The room had a musky smell, the bed skirts were dirty. There was black mold on the ceiling above the shower. The shower pressure was not great, but the temperature was good. A/C stayed cold. There wasn't a key card, there was a physical key which needed to be dropped off to the front desk in the morning so that housekeeping could use it to clean the room. We didn't get the room cleaned because the front desk guy was not at the desk in the morning for breakfast, which was supposed to start at 7am. I had to call him on his cell phone, which he said that he had been up and down all night due to the hotel being booked solid and people kept calling him for stuff. So it caused him to be late the next morning (Saturday). There was a Texas centipede (we think) stuck in the overflow drain in the sink, which kept popping its head out every time it felt water. We had to try and kill it ourselves. The mattresses were not comfortable, pillows were terrible. The only positive was that there was a couch in the room which helped with our youngest (cause that's where he slept), which he said was more comfortable than the beds. WILL NOT BOOK HERE AGAIN!

Friends_and_family Family

4/10

Poor

14 May 2026

Ashton

Not what we expected. Our room was not clean and had lots of moths flying around the room. Will not go back to this hotel.

Friends_and_family Family

6/10

Pleasant

13 May 2026

stuart

Old and run down. Room was clean, but bathroom grout was old and stained. We came for the pool. It was green. Room only had one roll of toilet paper that was almost gone. However, the view was beautiful.

8/10

Excellent

12 May 2026

Patricia

This a place just to lay your head. Nothing fancy at all. The pool was green the ice machine was broken. We ask for extra towels and they had none to share. The driveway needs to be fixed. No vending machine.No frills.

Partner

2/10

Poor

11 May 2026

Crystal

This place has made some severe cut back to save a buck. Rooms are dirty, full of flies, hair on walls and linens, discoloration in tables and floor, shower door doesn't close, found a roach on the wall. They painted over certian spots on the walls and left the rest another color and the walls and baseboards have never been cleaned, mold in the bathroom. And for your sitting pleasure you get a piece of a sectional :). Oh and the pool is a nice shade of puke green. Very dirty place to stay.

Partner

8/10

Excellent

10 May 2026

Antonia

Rooms were spacious and clean, staff was polite. Breakfast was simple but enough to get the day started with coffee. Beautiful views.

Self

2/10

Poor

09 May 2026

Dean

Renter beware! This property is nothing like the pictures! First, upon entry we noticed our smoke detector was covered with a plastic bag of sorts - I'm not sure that is legal. Not sure it even would work. Second, the swimming pool was GREEN in color so needless to say we did not get close to it ..............third, light bulbs were missing in lights between beds and the plug in cover in the bathroom near the sink was missing. Obviously no maintenance is conducted here. No kleenex or plugs to hold water in the bathroom sink - it was missing - bathtub stopper as well - missing.
When we checked in we were given room 113 which was not made up - we entered what appeared to be an occupied room with a metal key like the 1960's - when we finally arrived at our final room Room 111 we were given an electronic key. There appears to be no consistency at this motel except for it being consistently bad! The man at the front desk was not overly concerned - he was found asleep during working hours on the couch.

Partner

8/10

Excellent

08 May 2026

Susan

This hotel was ok, but it didn't have a hair dryer in the room, so I had to ask for one. It was almost like you had to \"check out\" the hair dryer which was kind of strange because I had to take it back to the front desk when we checked out, but they did have one, so I guess that was ok. Otherwise everything was fine.

Partner

6/10

Pleasant

07 May 2026

Jean Claude

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Family

8/10

Excellent

05 May 2026

david

Clean. Entrance driveway needs fixed & entrance lighting needs to be brighter.

Partner

2/10

Poor

03 May 2026

Kris

The property was in a nice location with a great view and the front desk staff was friendly. The room and furnishings were very dated and worn. The paint was chipped and peeling on all doors, there was mold on the box spring, and the smoke detector was more than 10 years old and needed to be replaced. The worst part of our stay was the fact that the bathroom was infested with sewer flies. I shared this feedback with the gentleman at the front desk who didn’t seem too concerned. It was a very disappointing experience. The photos on-line reflect something very different than reality. Hotels.com is damaging its brand by being affiliated with this property.

Partner

10/10

Exceptional

03 May 2026

Leah

I really enjoyed the area. Great restaurants, convenient to shopping. It was quiet. Nice views and pretty pool.

Partner

10/10

Exceptional

02 May 2026

Zachary

The hotel is in an awesome and safe location. We stayed here for 1 night for my cousins wedding. The rooms were clean. Beds were comfortable. I wouldn’t mind staying here again.

Friends_and_family Family

8/10

Excellent

30 Apr 2026

Brandon

Great location, comfy bed, a/c, great shower pressure, easy check in, and great price.

Floors felt sticky and attributed to humid temps, but they also needed a good mop job.... proven by my slipper socks getting dirty after walking around the room. The comforter had a mark that, had it been me...I wouldn't have put that on a guest bed.

Partner

6/10

Pleasant

28 Apr 2026

Marina

The room was mostly clean and the stay overall okay, but the view was amazing!

Partner

6/10

Pleasant

28 Apr 2026

CAROLYN

Mid ... very mid. The room served its purpose, but it was pretty basic. The name is misleading ... it's a MOTEL, not a HOTEL. Doors face outside.

A small cockroach greeted me in the bathroom sink the first morning we were there. Shower leaked all over the floor. The room was \"moist\" (A/C issue?), and we woke up feeling clammy in the mornings. We never tried the breakfast amenity, but when we went by looking for a plastic spoon, it was tricky, so beware. HOWEVER, having a back patio was pretty cool - especially since we went out to the car to have a cigarette and forgot our room key and had no phones to call for help as there's no one at the desk overnight. Thankfully, we were able to go around behind the building and go in our room's patio door which we hadn't yet locked for the night. Otherwise, we would have been out of luck!

We paid for Friday through Sunday night .... but we just ended up driving home Sunday night rather than stay until morning. We cared more about being in our own home/bed than we did losing that night's fare. A 4.5 hour drive was worth it.

Partner

6/10

Pleasant

26 Apr 2026

Andrea

It is in a beautiful spot with a beautiful view, but the room lacked some cleanliness. On the door frame walking out the back door looked like there was feces rubbed onto the door frame and wall. Walls really needed to be wiped down in other areas also

Friends_and_family Family

4/10

Poor

26 Apr 2026

Courtney

The pool is not useable. The room was dirty and we found a used pair of underwear. The linens were clean enough but this property is in serious disrepair.

Family_with_children

6/10

Pleasant

25 Apr 2026

yessica

I was looking for a pool, tub and breakfast none of this was there lol the place is awsome needs improvements but is ok beautiful property the AC in the lobby was off or i dont kmow it waseng cold and the brakefast was like minimal i didnt stay longer to see if they bring something better but over all the price match the place is not cheap but is not expensive i will go back if is for a fast stay for longer stay i wont choose it.

2/10

Poor

24 Apr 2026

Elizabeth

The room was very dirty, there were paint chips everywhere. The description said that there was a microwave and fridge but there was not. The grossest hotel room I've ever been in.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Frances

The room was awesome very clean. The staff was very friendly. Lotta shops nearby.

Partner

6/10

Pleasant

22 Apr 2026

Roy

The overall stay was good and I could see where their making upgrades, but trying to run the lodge with one or two people doesn't work well. The location was great for attending the Whiskey Festival, it was close to everywhere we wanted to go and that was great! I'm glad that it was a guy trip, because my wife wouldn't have wanted to stay there. Make more upgrades and it would a place worth coming back to, thank you. Semper FI

8/10

Excellent

22 Apr 2026

Joyce

This is the ONLY hotel in the Bee Cave/Spicewood area and we didn’t want to pay a fortune to stay at an Airbnb for a wedding weekend. So we stayed here and it was fine for what it was - it was close to where we needed to be. Expedia apparently doesn’t know what rooms they have available because I booked 2 King rooms, and one was a double Queen, which I didn’t want. Some of my other family stayed here too and they booked a double Queen room (two parents, two kids) and they told them they didn’t have any left, that theirs was a king - but they walked in and it was double queens. So there’s some confusion there.
The hotel is a little quirky - different fridges in each room, one of our rooms had a bathtub, the other just had a shower, the layout of the buildings is a little weird, etc. The ice machine wasn’t working and we didn’t have any cups in our room so I had to go get some. The man working was very nice and accommodating. There were also no “do not disturb” signs or magnets for the doors, so our room got cleaned the first day, which we usually forego. My husband had a cable plugged in and it got smushed against the side table, but it didn’t get broken. I had to leave very early on Sunday to get back and the lobby was locked, so I couldn’t just leave my room key. Just small annoyances. We did feel safe and it was clean and cheaper than an Airbnb. Probably wouldn’t stay again unless we absolutely have to.

Family_with_children

8/10

Excellent

21 Apr 2026

Joshua

The staff was very friendly but the room I stayed in had a nest for months and they were very active in the bathroom otherwise the stay was absolutely amazing.

Self

6/10

Pleasant

21 Apr 2026

Stanley

Property needs some updating. Inadequate staffing.

Friends

8/10

Excellent

20 Apr 2026

Jane

Room was a good size and bed was comfortable. Appreciated having a back door with spot to sit and look at view. The pool was being cleaned and the noise from the pool filter was loud when trying to sleep.

Self

2/10

Poor

19 Apr 2026

Tommy

The manager is so unfriendly and seems bothered by you and your questions! The ice machine has been broken for 2 months straight, may still be broken but not going back to check! Such a great location and piece of property but it seems like the owners have just let it go down the tubes! Out of all the Hotels around and the amenities they offer this place doesn't even have coffee! So sad! Cuz I had such great memories from this place from 10 years ago!

Partner

10/10

Exceptional

19 Apr 2026

Jessica

Very nice location and attentive staff.

Partner

6/10

Pleasant

19 Apr 2026

Carrie J

Easy check in. Quiet and peaceful. Gorgeous view of the hills.

Family

8/10

Excellent

19 Apr 2026

James

Yes.

Self

2/10

Poor

08 Apr 2026

Saleha

Awful experience

2/10

Poor

07 Apr 2026

Jason

Terrible conditions clearly not been taken care. Request for a refund and never got it. Pool was green.

Partner

10/10

Exceptional

05 Apr 2026

Gary

A/C was great. Beautiful surroundings. Great continental breakfast with some hot food. Price was great for the Bee Cave/Austin area!

Self

8/10

Excellent

31 Mar 2026

MATT

Very nice but WiFi was spotty.

Partner

8/10

Excellent

30 Mar 2026

Phillip

It was closed

Friends

4/10

Poor

30 Mar 2026

Amanda

We arrived at about 7pm. First time here. Pictures on Expedia are outdated. This place needs lots of maintenance and work. As I walk in nobody was at desk but we waited then I see a man walk out the women’s restroom and it was the man that works behind the counter. He got me checked in. We got in our room and the smell was musty the room was humid and felt dirty. Unfortunately I reserved for two nights and so we managed through. I checked in that we had three guests in our room. Yet only 2 towels to shower with. When I asked for a extra towel the cleaning lady told me there was no housekeeping. Washer was broke? Not sure how sanitary and clean the towels and sheets are. Each bed had 2 small pillows. Usually its 4 pillows on each bed but we managed. Under my pillow looked and felt like dirt. My bed squeaked with every little movement but was comfortable. The lamp on table was wobbly and falling apart. Our balcony had one dirty tore up chair so we could not even sit outside. The pool pump was so loud and broken that it made a horrible sound and can be heard in the room. Found a dirty black hand print on the bathroom wall. Everything just felt so dirty. A hair in the microwave and the numbers didn’t work on it. Breakfast options were cereal, a frozen jimmy dean sausage breakfast sandwich, honey buns, bagels, banana, yogurt and coffee, orange juice, milk. Property needed lots if TLC. Stairs were peeling and falling apart. No ice machine. Wont ever stay here again.

Family_with_children

10/10

Exceptional

29 Mar 2026

Alicia

Very quiet and beautiful. Highly recommend and will be going back

4/10

Poor

29 Mar 2026

Karen

Parking was good. Shops nearby. Floor was dirty, very little toilet paper and staff did not replenish. Room was hot.

Family_with_children

6/10

Pleasant

28 Mar 2026

Kevin

Door deadbolt missing
Toilet didn’t fill had to use water from sink to flush it
Cable tv not functional
Swimming pool non functional
Staff was warm and receiving. For the price on short notice it worked.

8/10

Excellent

28 Mar 2026

WILLIAM

Ok

Friends_and_family Family

2/10

Poor

28 Mar 2026

Mark

Overall will never stay again. The room was okay. But the ice machine not working. The pool was green the pool pump was loud as ever all night long. Sounded like someone was getting a phone calls all night long. The cleaning crew tryed to come into our room a 9:00 am even though our check out wasn’t until 11:00. The continental breakfast was the worst I’ve ever had. And the breakfast is what I look for in our stays. The ice machine was broken. Would have thought it was fixed after 9 months from previous review. Unfortunately the pictures in the add do not do this property justice. Will never stay here again.

Partner

8/10

Excellent

28 Mar 2026

Tara

Very nice and loved the shower

Self

6/10

Pleasant

25 Mar 2026

Hermann

the hotel is at excellent location, but has seen better days.
Room was clear but at mediocre design and bed was a little noisy.
The killer was the pool pump located at the center of the complex, it constantly made a squeaking noise.

Business Self

2/10

Poor

25 Mar 2026

Brian

The staff didn’t seem like he wanted to be there. The whole time on the phone and was not helpful. Tv didn’t work. Beautiful view but that’s about it!

Self

8/10

Excellent

25 Mar 2026

claudia

Not bad for one night stay. But the property needs help on the maintenance update also the so continental breakfast not good at all.

10/10

Exceptional

25 Mar 2026

Juan H

todo muy bien 👌

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Gabriel

It’s was great and clean

6/10

Pleasant

23 Mar 2026

Sara

The hotel and room were clean but the property needs maintenance. The stairs need re painting, and pool is visibly green and filled with algae. Room had no hot water and unpleasant smell inside of it. Check in was very quick though and price was good

2/10

Poor

23 Mar 2026

Rhett

If you decide to stay here, which I would NOT recommend, best hope they don't give you room 101. After spending the first night there we noticed that the door wasn't locking upon leaving, very concerning. We brought this to the attention of the front office and after two visits to the front office were told that it would be fixed within the hour and that we would receive a call or text once the lock was fixed. We had somewhere we had to be so we couldn't wait around. Never received a call nor a text and came back, 10 hours later, to a door that wouldn't lock. When we went back to the front office to find out what was going on we were met with everything from 'that's not my job' to 'we've been busy'. Then the GM proceeded to lie to me and my wife saying that he never told us he would call or text. Just mind blowing. Since they couldn't fix the lock we had to pack up all of our belongings and take the time to move everything to a new room. In the new room. 112, the shower door doesn't stay closed and the ceiling fan makes a loud noise when it's on. So if you want a room with a shower and fan that work properly make sure they don't put you in room 112. Can't imagine the state of the other rooms. There was zero ownership from management regarding all the problems and obviously no compensation. I bet this use to be a nice place until the current ownership took over.

8/10

Excellent

22 Mar 2026

Robert

Temp control in room was perfect. Room was clean and quiet. Excellent place to stay. Next time I will ask for a ground floor room.

Partner

8/10

Excellent

21 Mar 2026

Linda

The one in the living room was not cold enough and the hot water in the shower did not get very hot the handle would not let you move it to get it warmer . Hope they will clean the swimming pool , it was close with dirty water.

Partner

8/10

Excellent

20 Mar 2026

Sherrie

Quiet place to sleep

10/10

Exceptional

20 Mar 2026

Edward

Everything was fine, except the broken chair ???

6/10

Pleasant

19 Mar 2026

Tyler

This is a beautiful property. The views were exquisite. Unfortunately, the amenities here were lacking. They described breakfast, there was no breakfast offered. They said they had ice, it was broken, the map at the counter of the front desk indicates there is an on site laundry facility, there isn't.

For me personally it was an average night at a mediocre hotel, that we happened to get lucky with great scenery.

The gentleman at the counter was really really nice though so that made it a lot easier to digest.

Friends_and_family Family

4/10

Poor

19 Mar 2026

Hannah

The mattress and remote were held together with duct tape. The floor left your feet a interesting brown color. The lobby had the workers snacks sitting under the coffee table and the breakfast was scary looking enough we decided to pass on eating it despite booking a place with breakfast being our priority. The pool was closed and hadn't looked cleaned in a long time. And overall we laughed at how ridiculous it really seemed. Bravo on the photos of the advertisement because they managed to make it look much nicer.
The view was wonderful and it was cheap. So if your willing to laugh and be a little uncomfortable it's okay.

Partner

10/10

Exceptional

18 Mar 2026

Dolores

Great

Family_with_children

2/10

Poor

18 Mar 2026

Kundan

This place is INFESTED by bed bugs! Absolutely disgusting. I took photos and videos as evidence. It was absolutely terrible and the worst experience I have ever had in my entire life. I have never left such a poor review at any place ever in my life because I’ve never seen a real life bed bug. The amount of stress I’ve had to go through to clean all my luggage, my entire car, etc… the lodge should be paying all these bills. My sister got bit by a bug on the back… and the way the staff responded, it’s like they already knew that there are bed bugs at the establishment.

10/10

Exceptional

17 Mar 2026

Dolores

Awesome

Family_with_children

10/10

Exceptional

16 Mar 2026

Dolores

I love this hotel

Friends

10/10

Exceptional

15 Mar 2026

Tealighn

Good hotel! Pretty scenery

Friends_and_family Family

6/10

Pleasant

15 Mar 2026

Julie

.

Self

2/10

Poor

15 Mar 2026

Christopher

Didnt get to stay mansger said no dogs zllowed even though my dogs are service animal's he wanted credentials i guess he is not familiar with texas ada laws so it was a waisted trip, when he heard the dog bark because my friend a stroke victim was choking on a piece of candy unknown to me at the time cause i was inside the hotel being discriminated against this is not a dog friendly hotel at all this happens a lot in texas its such a ahame abd still got charged for the stay when we were refused now im battling with this app that i pur the cards info onto and they wanna say it was the hotel that charged us even bought the stay insurance looks like a ripp off i will not use these services rver again.

Friends_and_family Family

6/10

Pleasant

14 Mar 2026

Elizabeth

It was a decent area, however if they would let customers know that there is a time cut off to check in and a closing time for the lobby, it would be extremely helpful. No where on the website does it tell people you cannot check in after 11pm. It also does not have the hours for the complimentary breakfast anywhere. That information would be helpful to know.

10/10

Exceptional

14 Mar 2026

Anoop

Amazing view of the hill country in the back.

4/10

Poor

13 Mar 2026

Angela

We were in an old room that really could use some TLC.

Family_with_children

2/10

Poor

13 Mar 2026

Arcesio

This place is falling apart. Tv and toiled didn’t work right. Mattres has noise when you move in the middle of the night. There is one guy over there that try to fix every thing

Partner

4/10

Poor

12 Mar 2026

Jeff

Dirty. Breakfast was pitiful, no coffee left and no employee around to fill it. Honey buns set out we're expired. Employees sitting on the couch ignoring guests watching movies at full volume. Pool has been closed for weeks apparently no fix in sight, still advertised as working. Room and view was decent but the lack of F's given my staff was obvious. Shame.

10/10

Exceptional

07 Mar 2026

Marianne

Very nice. Pretty view and pool. Nice patio.

Self

6/10

Pleasant

06 Mar 2026

Lillian

No pets allowed. No one on the front desk. One small bottle of shampoo for 3 adults. It was fine for the price and a one night stay.

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Dolores

Was a beautiful hotel

4/10

Poor

28 Feb 2026

Mario

So the room was poor quality the front door didn't even lock the entire time the bathroom needed attention or the toilet there was no attendant most of the time in the lobby you get what you pay for I guess

Partner

2/10

Poor

27 Feb 2026

Jon

Good afternoon. I showed up to the front desk to check-in. There was no one present in the front. I called both numbers shown on the counter, after 10 minutes. The man who answered sounded like he was sleeping, and said he would be down shortly. After waiting 15 minutes, I called again, he answered again and said he would be down as soon as possible. After waiting a total of more than 20 minutes, a man arrived at the front desk wearing what appeared to be sleepwear/underwear. I was very upset and asked if this was.a joke. He became angry at that and asked if I would prefer to go somewhere else and he would refund my money. I agreed to that. On my way out, he indicated my reservation had been made for the following day and I asked him to cancel and refund that, to which he agreed.

Though it may have been the wrong day, the fact that I waited over 20 minutes, he showed up in underwear and acted as though he had been inconvenienced and angry with me is unfathomable.

I am requesting a total refund per his agreeing to do so.

8/10

Excellent

25 Feb 2026

Chris

Spacious room, quiet, safe, nice view of pool and hills. Shower needs updating, patio furniture needs to be cleaned

6/10

Pleasant

24 Feb 2026

Taekyoung

Room was ok, but no hot shower. Also, not enough food was prepared and coffee was not provided. Affordable option, but I won't book here again.

Self

10/10

Exceptional

24 Feb 2026

chris

nice quiet&natural setting, spacious room, bathroom tiled floor, nice balcony facing pool, but balcony furniture was not cleaned in ages. and some room light bulbs are different colors