Wingate By Wyndham Atlanta/Six Flags Austell

United States , Atlanta - GA
Austell, 65 South Service Road
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50 reviews shown

4/10

Poor

29 Apr 2026

Lawrence

I arrived on Thursday 4/23 afternoon. There were maybe five other cars in the entire place! My room was pretty shabby.I didn't expect 5 star accommodations! I needed a cheap room for a couple of days. My breaking point was the BUGS! Couldn't do it.. Good people, ok accommodations, get rid of the pests and a decent place to stay for cheap.

Self

6/10

Pleasant

19 Apr 2026

Victoria

Pool was closed so cant really say much about the pool. Hotel seemed kind of run down but the staff were helpful while there. We did run into an issue during the night and tried to call the desk but it rang once and hung up each time. Parking was kind of an issue because the hotel shared space with a bar so people going to the bar were using the hotel parking. Area didnt seem like a really safe area as both nights we were here there was a guy who on the first night was dressed only missing sneakers who kept coming up to us asking for money and cigarettes and the second night was half dressed and kept coming up to us and bar patrons asking for money and cigarettes and wouldn't leave until bar security came outside. The toilet was running the whole time we were here and the room it's self seemed like it could use some updating. One of the lights in the bathroom area was also cracked and not working.

Partner

2/10

Poor

01 Apr 2026

Chandu

Bed bugs caused a lot of bites..they need to fumigate the rooms

2/10

Poor

21 Feb 2026

Levonne

Everything

Friends_and_family Family

2/10

Poor

21 Feb 2026

Thomas

We checked in to find out the tv didn’t work called the desk she said they could fix it the next day . They had no other rooms to accommodate us as we asked . We checked out within 10 minutes. Was told we had to contact hotels . Com for refund. We drove 1 exit down got checked into another hotel and contacted hotels . Com what a nightmare. They said the hotel manager was not there for our refund call back the next day after 12:30. We called back the following day only to be told we were only being refunded for 2 days and actually charged for 1 as they said the bathroom was used ..(that’s a lie ) nothing was touched except the tv. We were told by hotels . Com follow up the next day agin as we don’t agree with paying for a night when we only tried a tv that didn’t
work !!!!!
TERRIBLE WE STILL have not been compensated

Partner

4/10

Poor

14 Feb 2026

anna

the room was not in good shape, paint chipping and walls/surfaces stained everywhere. the toilet was running constantly and the shower didn’t get hot.

Partner

2/10

Poor

02 Feb 2026

Sherelle

There were roaches, men hanging out outside in the middle of the night. I left in the middle of the night, the first night & never returned. This hotel should be shut down. I should've read reviews first.

Leisure Family

2/10

Poor

19 Dec 2025

Michelle

Room nasty , bathroom had mold and when you enter tub water flooded bathroom

Business

2/10

Poor

24 Nov 2025

Dominique

Rooms are nasty everything broken and management is horrible 😫

Friends_and_family Family

2/10

Poor

17 Nov 2025

Ted

Dirty and stank

Self

4/10

Poor

15 Oct 2025

Kimberly

It was not ok. We didn’t have much of a choice because we had reserved online and couldn’t get our money back. It took 30 mins to get someone to the window to check in at 8:30. Then the toilet was stopped up and had to change rooms, they also took another $100 for “Deposit” when you check in. If it’s cash you get it back when you check out but if it’s card it takes a week or two. There was dog feces everywhere, even on the stairs. The only thing for breakfast was a couple pieces of bread and cereal. No plates and On the last day there wasn’t even bowls for the cereal. On the 2nd day we didn’t have water when we were trying to get dressed for the day. The smell Of marijuana was overwhelming, although there was a sign that said no marijuana. They were doing some work on one of the rooms so there was loud noises and mud and holes. The ice machines around the building didn’t work. There was one inside that dropped Ice, but there wasn’t a scoop for it. I’m assuming the pool was closed because it was green, slimy and filthy. There is a sports bar in the same parking lot. Every time you order something it was different though. I ordered nachos 2 days in a row and what came on them was completely different than the day before. Same for the tacos. I give it 1 star because we had a roof over our heads and ac/heater and most of the time water. Besides that it was nowhere I would recommend or stay again.

Friends_and_family Family

4/10

Poor

11 Oct 2025

Cory

There was a ton of thick red mud everywhere on the side walk and in the parking lot. I almost fell getting out of the car and it didn’t get any better. They made no attempt to clean it up and it had not been raining for days. Don’t know where it was coming from but it’s a health hazard.

Self

2/10

Poor

05 Oct 2025

Brandi

Horrible

2/10

Poor

04 Oct 2025

arianna

Awful in every way. Do not stay here

Friends_and_family Friends

2/10

Poor

28 Sep 2025

Wanda

This place is in horrible condition, smells musky, paint peeling from all the doors, curtains filled with holes, paint peeling from bath tub. The dining area was dirty and unsanitary. I skipped breakfast cause I could chance eating as this is definitely the worse hotel I have every booked on hotels.com

Friends_and_family Family

2/10

Poor

27 Sep 2025

Garyld

The stay didn’t happen. Upon arrival for check in, they asked my name and said that my prepaid reservation was canceled. I was not able to get a refund or stay at this place.

Friends_and_family Family

2/10

Poor

25 Sep 2025

OLIVIER

The shower is rusty and the bedsheets had holds allover. The night lamps are rusty and very old.

Leisure Self

2/10

Poor

22 Sep 2025

LaQuandra

Appearance is misleading and not up to date. Policies are not transparent and vague listed on Expedia in reference of $100.00 cash deposit. I paid ahead of time and within half an hour arrived at location to be happily greeted about there’s a deposit from rep. I stated i was not informed of this I would like a refund and she stated “You’re not the first it happens all the time”. So they know people are being misled but refuse to disclose this important information and take people’s hard earned money for free in exchange for nothing. Who knows how much free money they have collected. I was not comfortable or felt that it was worth it to have an additional $100.00 tied up with a raggedy establishment. I wanted budget friendly and decent this is not what this was. Because I did not want to pay deposit I lost my money because apparently it is no refund but I was not told it would be an additional fee of a security deposit. This is not okay and they are scammers because once you pay Expedia the hotel gets paid and it’s not right. I will be disputing this because I did not receive services for charges that I was took for. I want everyone to be aware and call and drive by hotels before paying ahead.

2/10

Poor

03 Sep 2025

Kelvin

The bed was made the tub was dirty and had hair in it and wouldn't drain the fridge had a smell it it that was outside of this world I only reason it finished my stay it was late and I had worked 12 hours

Business

2/10

Poor

01 Sep 2025

Verified traveler

Horrible experience

Nasty and awful stay. The breakfast was nonexistent. The beds where hard, water took forever to get hot, paint peeling from ceiling, and no smoke detector.

Friends_and_family Family

2/10

Poor

21 Aug 2025

Verified traveler

Expedia and this hotel sucks

4/10

Poor

20 Aug 2025

William

We were given a room that reaked of urine,the walls were marked and bruised, stains all over the carpet, after bringing to attention, the attendant seemed more concerned if we turned on the lights in the room and were we sure we wanted another room? We were given the room next door...it had a mild smell of bug spray but we tolerated it .the AC was off so it took about 90mins for the room to cool down...the Room was pretty beat up.tge toilet fill valve ran all night. Breakfast downstairs had 4 slices of white bread,Luke warm coffee,no spoons,no lids for cups...the whole experience was a disappointment especially for a Wyndham property.

2/10

Poor

31 Jul 2025

Verified traveler

Should not be open

Room smelled musty, mold like stuff on ceiling In bathroom shower, the paint was chipping off inside shower. When you turn the water on black, dirty looking water would come out from behind the knobs. Overall, the worst condition room I've ever stayed that.

Self

2/10

Poor

29 Jul 2025

Rachel

This property is the worst place that I have ever booked. We booked for one night as we were passing through on a road trip and left within 20mins of arriving due to the state of the place.
Everything was very run down which we would have managed with but when we got to our room, there was a huge stain on the bed sheets, bugs in the bed/room. The bathroom had all been painted including the acutal bath and this was all peeling and cracking. Outside tyhe whole place smelt of urine. On going to the outside pool it was green and mouldy and filled with numerous insects dead and alive as well as levaes etc. The room was not fit to sleep in and the pool was not fit to use. Instead we immediately checked out and left the property, losing our money and preferring to pay for a second hotel. I would not even allow my dog to stay.

Leisure Family

2/10

Poor

29 Jul 2025

Antonio

Bad

2/10

Poor

26 Jul 2025

Tonya

Room was very dirty,walls to the bathroom had brown matter smeared,inside of bathroom was a piece of tape with hair stuck to it .I had to lysol everything down felt uncomfortable in such dirty.Dead bolt broken.I should have went to office immediately for refund.

Leisure Family

2/10

Poor

14 Jul 2025

Linston

The Room was horrible. Dirty tub, bugs throughout room. Horrible customer service. I booked for 2 nights, but left soon as I seen the room and was not refunded.

Leisure Partner

2/10

Poor

11 Jul 2025

Oleksandr

the room did not match what was in the photos, broken faucet in the shower, mold, now marijuana despite the fact that the room was selected for non-smoking

Leisure Family

2/10

Poor

11 Jul 2025

Courtney

Tub was dirty I didn't take a bath and I will never stay there again

Business Self

2/10

Poor

01 Jul 2025

Mary

My experience was very bad, the rooms had a bad smell, the bathroom was dirty, the bathtub was full of mold, that's when I arrived at the room they gave me, they gave me another one that had people, the keys to the rooms don't even work, the pool is green, and they say on their website that it has everything they offer, the breakfast is just bread and coffee. I would not recommend that hotel at all and I would not stay in one of them again because for me they are very dirty and you are paying money, it is not free.

Friends_and_family Family

2/10

Poor

01 Jul 2025

Adam

The groom was completely unacceptable, dirty pool was not available and there's a bar next door playing loud music late into the night https://photos.app.goo.gl/y4i97LAEuHQwogrSA

Business_and_leisure Pet

2/10

Poor

23 Jun 2025

Felix

My room smelled like weed smoke it was nasty I still had trash in my drawer my shower was nasty and the bed was filthy

6/10

Pleasant

15 Jun 2025

Maurisa

This property was well maintained and service was good.

2/10

Poor

13 Jun 2025

Verified traveler

Would never choose this place or recommend

This room and hotel were one of the worse stays or experience I had. Upon check-in I immediately asked for another room because of the condition. The tub was peeling badly with visible mold underneath. We saw three roaches appear in disappear within a span of 10 mins. After seeing the second room with a worst condition, I asked for a refund. I was told to leave the room and wait for a decision in the morning. Never got in contact with the manager. The night clerk said the manager would be there in the morning. When I returned in the morning, I was told the manager wouldn't be back for two weeks. I was given a card to contact the manager however it was the number to the hotel. Which would not be of use if he isn't there.

Partner

2/10

Poor

07 Jun 2025

William

The room was filthy. We begged for them to clean it for two days. The final straw was when we seen that the pool was a green swamp. They refused to any of the money we payed for the four nights we booked, However Expedia customer service stepped up and paid for the next hotel stay. Thanks Expedia!!! You guys saved my vacation.

Leisure Family_with_children

2/10

Poor

07 Jun 2025

Cassandra

The room was very nasty… it had hair all in the room the draw had hair bed had blood stains on the white sheets…. Omggg the bathroom was deathly looking paint chips everywhere microwave was dirty with food stains.

10/10

Exceptional

29 May 2025

Silvino

It was a nice stay and I did enjoy the comfortable bed. The rooms were not the cleanest. The property was poorly maintained, full trash bins. Not a bad experience but the place could use some upkeep.

Leisure Self

2/10

Poor

06 Apr 2025

Janiya

I wouldn’t recommend nobody staying here . I wanted to look at the room because I have small kids and it was very nasty had dead bugs and cracks all in the tub then I went to another hotel and they still charged me for one night when I didn’t even stay there the staff lady went and messed up the room as if I stayed the night there I would never book with them ever again and the pictures they’re advertising is not what the hotel looked like !!!!

Leisure Family

2/10

Poor

30 Mar 2025

wray

Fake pics beware

Pics were totally faked or from 20 years ago. Bath tub was so disgusting I didn’t even wanna step inside of it .

Self

2/10

Poor

27 Mar 2025

Coleman

This is a lie

Best hotel experience I have ever had room was definitely completely spotless with definitely no mold on the ceiling and zero bugs and they’re surely was not piss all over the toilet seat and shower

Partner

6/10

Pleasant

10 Jan 2025

Gary

It was okay for the money nice big room but the bathroom was disgusting mold and mildew on the tiles

Leisure Self

4/10

Poor

08 Jan 2025

Marc Olivier

So bad this hotel the same breakfast everyday the refrigerator doesn't work oh can't talk

Partner

2/10

Poor

28 Dec 2024

Misty

DISGUSTING

DISGUSTING. Cockroaches. Mold. Smell of wet carpet and marijuana. We booked 2 rooms for 2 nights and didn’t even stay for the first night. We left and booked another hotel nearby for our trip. Staff tried to offer two other rooms and was very nice, but those rooms were equally nasty and disgusting. We have a child that has allergies and couldn’t risk an allergic reaction to such filth.

Friends_and_family Family

4/10

Poor

07 Dec 2024

Verified traveler

Gross

There were burn holes in the bedspread, a green stain on the blanket and hair in the sheets. If painting the fiberglass tub surround was an improvement, I'd hate to see what it looked like before. The paint was peeling, mold on the ceiling, particle board bubbling by the sink and it smelled like smoke. When I called to check availability, she told me $20 more than the online price. Maybe that was for a better room. For breakfast there was Frosted Flakes or Fruit Loops, Grandma's Cookies, coffee and orange juice. The bar in the parking lot liked to be the most appealing part of the property.

2/10

Poor

01 Dec 2024

Barbara

The property was dirty there was nothing nice about it. I got up I asked what time breakfast was they told me. I got downstairs with my grandson there was a container of stale cereal. When I asked the first I'm working there he said there's a breakfast that in a loaf of open bread. There was no sweetener for the coffee. I had dirty sheets when we pull the covers back only one lady working there and she had to call cleaning service to find the key which took about an hour then she had to get in the car with us and drive to the other side of the building. Could not even change the blankets because I didn't have any thank goodness we had bought some. I would have just went home but it was my grandchildren's birthday they share the same day and we had weekend tickets to six flags. This was the most disappointing stay up everything anywhere. The heater didn't even work. The bathroom was dirty. When you see the pictures online there is nothing that looks the same. I feel like it is false advertisement if you order breakfast and it looks absolutely nothing like it did. You have a dirty bed and heater doesn't work

Leisure Family_with_children

2/10

Poor

07 Nov 2024

L. Nicole

The rooms were not clean. The shower had mold. The whole place had a bad odor.

Friends_and_family Family

2/10

Poor

03 Nov 2024

Michael

Dont stay herr

Bedspread had burn holes in it the tub was disgusting.. we left

Friends_and_family Family

2/10

Poor

18 Oct 2024

PAULA

It was not clean and they did not refund my money. I was with two babies and my husband smelled like marijuana and the bathroom and sheets were dirty. We decided not to stay there and we lost our money.

Leisure Family

2/10

Poor

16 Oct 2024

Verified traveler

Horrible

Definitely would not recommend. Room was dirty. Sheets were stained, paint peeling tile chipped. complimentary breakfast consisted of half a loaf of bread and cereal, and that's it, one of the worst hotels ever

2/10

Poor

06 Oct 2024

Bethany

The bathroom especially the shower was gross. Covered in hair. There was a plastic knife on the ground in the sleeping area, the fridge didn’t work and there was mold on one of the dust ruffles for the bed, looked like something was spilled down the bed onto the floor that we didn’t notice until our last night. We did not eat or drink on the beds so definitely not from us. Was wondering why I was so stuffy in the morning, I’m allergic to mold. Staff was nice.