Baymont by Wyndham Smyrna

United States , Atlanta - GA
Smyrna, 5130 South Cobb Drive
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100 reviews shown

6/10

Pleasant

26 Apr 2026

Kenyatta

Overall stay was ok for the small time we stayed plus it was a last minute reservation only problem I had is the hotel floors smelt just like marijuana from walking into there checking in to I got inside of my room.

Friends_and_family Family

8/10

Excellent

14 Apr 2026

Jacqueline

Nice location, overall decent place and will likely stay there again in the future.

Family

10/10

Exceptional

13 Apr 2026

Elizabeth

Nice location and Quite Environment

10/10

Exceptional

12 Apr 2026

Tatyana

very clean

8/10

Excellent

06 Apr 2026

Joy

Parking was easy, room was clean

Partner

10/10

Exceptional

06 Mar 2026

Lakisha

I really enjoyed our stay. Everything was very nice and clean. Highly recommend.

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Angel

Good

10/10

Exceptional

02 Mar 2026

Lakisha

Everything is always very clean! Staff is always very pleasant. Highly recommend.

Friends_and_family Family

2/10

Poor

18 Feb 2026

markita

Horrible customer service
Nasty rooms bad smell and also doesn’t look like the pictures

6/10

Pleasant

16 Feb 2026

Edward

The room was in good condition and the staff was okay, The Pool was cold with no heat and so was my room. I booked directly with the hotel to get the Military Discount but when I got there to find out that they booked me through Expedia.com, with not Military Discount. When I am booking for vacation it is with Booking .Com and no other Agency

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Shaneeka

Yes

Partner

10/10

Exceptional

29 Jan 2026

Lakisha

Nice and clean

Friends_and_family Family

10/10

Exceptional

29 Jan 2026

Lakisha

The rooms really nice and clean. Highly recommend

Friends_and_family Family

2/10

Poor

26 Jan 2026

Estee

Smelled marijuana all during. My stay.

6/10

Pleasant

06 Jan 2026

Cecilia

I booked this hotel for the pool but when we got there it was nothing how the picture looks, there was a film on top of the water that just didnt look right so we didnt get in the pool and the jacuzzi was not working. The rooms were nice and clean and the staff was polite. The continental breakfast was terrible, they had cereal, no milk, the waffle batter was thick it wouldnt come out the machine, i think the only good.thing was the coffee if you like it black. Oh and you have to buy your Ice from the ice machine $2.00 you can get change from the front desk...lol. All in all if you just need somewhere to stay for the night its aight!

Business

6/10

Pleasant

24 Dec 2025

Morgan

Room was great, staff member asked for a tip upon check in, thought that was weird. Other than that everything was great.

Friends_and_family Family

4/10

Poor

23 Dec 2025

Robert

Breakfast was horrible. Would not stay here again.

Leisure Family_with_children

4/10

Poor

23 Nov 2025

Jeff

Rooms were just average. Only changed towels/sheets every three days. The breakfast bar was very much sub-par. Better than sleeping in your car!

Business Self

10/10

Exceptional

02 Nov 2025

Susan

I had a handicap room with a single bed that was very comfortable. It did not have a walking shower which I would have preferred. The breakfast left something to be desired. But the rooms were very clean in the staff was very good

Leisure Self

2/10

Poor

28 Oct 2025

Andrew

The room was dirty, the toilet seat and hot tub were both damaged and one of the pillow sheets had blood on it

Friends_and_family Friends

2/10

Poor

09 Oct 2025

Steven

This was the nastiest hotel I have ever stayed in. The security bolt on the door was broken in half and added no safety. The restroom was nasty and the room smelled. They also copied my credit card and DL. I had to lock my card the rest of our vacation. They made the outside and the web site look so much better than it was. I will NEVER stay at another Baymont again.

Leisure Partner

4/10

Poor

29 Sep 2025

Tanease

Internet was good parking was ok

Partner

4/10

Poor

27 Sep 2025

charity

Parking was easy, room is hot, and there is no hot tub like advertised.

Leisure Family

4/10

Poor

23 Sep 2025

Vincent

Condom wrapper was found under the bed. Room sheets were not cleaned, only reason I settled is because I drove 6 hours and there were no available hotels around

6/10

Pleasant

23 Sep 2025

Michael

It was ok very very skim breakfase

Self

2/10

Poor

20 Aug 2025

Diane

We booked 3 nights and checked out after 1. The facility smelled weird. We had to hunt for working electrical outlets in our room. We could only find 2 that worked-- 1 was sparking. We asked for extra towels and were told we couldn't get any until the morning. The next day, we came back to the hotel and found that housekeeping had not touched our room! We were told we shoud have requested housekeeping if we wanted it. How were we to know that? We checked out then and there. We requested a refund for the 2 nights we didn't stay but were told we'd need to contact Expedia, which has been difficult. Also, the free breakfast looked like it consisted of 3 measley muffins.

Leisure Partner

10/10

Exceptional

18 Aug 2025

Sherrie

NICE ABD COZY

The room was very nice. The bed was super comfortable. The hotel was clean and affordable. I recommend it highly.

Friends_and_family Family

4/10

Poor

11 Aug 2025

Deborah

Hotel has great potential but is in poor repair. Our room smelled of mildew. The toilet was not seated correctly and made loud noise when one sat on it. Indoor pool looked lovely in pictures on line. It was not heated and was a little cold even tho weather outside was hot. Will not stay here again.

Friends_and_family Family

4/10

Poor

10 Aug 2025

oralia

The room was dirty, the bed sheets were stained, the refrigerator was dirty, the air conditioning was very old and did not cool well.

Friends_and_family Family

6/10

Pleasant

31 Jul 2025

Doug

It was a quiet place

I did complain about the water not going out of sink and nothing was done.

Leisure Family

8/10

Excellent

21 Jul 2025

James

Overall good

Self

4/10

Poor

21 Jul 2025

Denise

We checked in and our bathroom was dirty. The TV didn't work. The place had a bad smell. The carpets were dirty. They changed us to a different room. We had a king bed, but they moved us into a room with 2 full size beds. The breakfast was a joke. We will DEFINITELY not go back there.

Leisure Partner

2/10

Poor

20 Jul 2025

Kathryn

Arriving as scheduled the room was stifling bc the AC was not on. One small soap, no additional tp. Toilet was not secured to floor, falling hazard. Continental breakfast choices were few.

Leisure Family

2/10

Poor

19 Jul 2025

Ulises

This “hotel” was terrible. Many things were very wrong with this establishment. To start off, there was no elevator for handicap access. The handle for our “ door knob” was completely broken and fell off multiple times. The bathroom door did not even fit the door frame and was a two inch gap that was very noticeable and the door would not close. The toilet and bath tub were filthy. The bath tub had hair along the wall. The towels were dirty. One towel that was in our room was dirty and had thick brown spots all over it. The tv and safe were broken. There were some outlets did not work and the main light did not work. There were also bugs flying around the room. The staff were also very rude and their customer service was horrible.

Leisure Family_with_children

2/10

Poor

17 Jul 2025

Cindy

Half the outlets did’t work. Not enough towels. Damp. Noisy. Smelled like pot of awful cigars. Fitness room not available because manager had the only access and not on site. Remote malfunctions. Torn furniture. Stained towels. Faucet leaked.

Leisure Family_with_children

2/10

Poor

14 Jul 2025

Scott

The ok owners had stayed a. Week went down and told them we was going to stay a

8/10

Excellent

09 Jul 2025

Chanel

I recommend new bedding, there were burns and blood stains.

The service was nice, room was clean, pool area was great, and the cheapest place in the area.

Business

2/10

Poor

03 Jul 2025

Erik

Mold in the bathroom. Stained sofa. Key card stopped working several times. Pool closed “for maintenance.” All around a dirty gross hotel.

6/10

Pleasant

03 Jul 2025

William

Staff were great, I really liked the beds. Many of the electrical outlets/USB ports don’t work. And the rooms don’t keep sound out great. Otherwise it was good. We were there for a week and only became more comfortable the longer we were there.

Leisure Family

4/10

Poor

02 Jul 2025

Laquana

The bed was nasty, tv didn’t work

Partner

2/10

Poor

28 Jun 2025

Kelly

Too many smells for a person with allergies, unsafe area.

Leisure Friends

6/10

Pleasant

27 Jun 2025

Crystal

it smelled like mildew so bad it would knock your head off. got money stolen from me by a guest😡 everyday i had to go get a new key bc mine wouldn't work.

Business_and_leisure Partner

4/10

Poor

19 Jun 2025

Tanya

The room was had wasn’t clean, the microwave had old food in it, and the floors wasn’t clean. The towels were very small and no one checked to see if we needed clean items. We had to take our own trash out. The indoor pool had cold water, it was too cold, the dogs barking all night, the highway smelling like weed. This wasn’t a good hotel

4/10

Poor

13 Jun 2025

Alan

The room was just ok, but it has a musty odor. Although it is supposed to be a smoke free motel, the aroma of cigarettes and pot was prevalent in the hallway on the ground floor (where my room was) not far from the lobby. 4 women in next room were loud with profanity laced outbursts in the room and hallway coming and going throughout the night into early morning hours with no consideration for other guests trying to rest. I do not recommend.

Leisure Friends

8/10

Excellent

12 Jun 2025

Verified traveler

Would go again

It was a nice area. One homeless man stayed around our truck for several days which made me uncomfortable. Fast food nearby. Our room was very clean and well cared for. Friendly staff. Our key card had to be rekeyed 3 times for some reason but they were pleasant about doing it. Not a fan of paying for our ice at the machine. Pool bathroom was not very clean…but the pool was nice (only 4ft deep, good for kids), indoor, had towels and lounge chairs. Closed at 9.

Friends_and_family Family

2/10

Poor

12 Jun 2025

Jael

Was not like the picture

Pool was not cleaned and 4 feet deep, hotel bed’s uncomfortable and bathroom shower smelled old.

Friends_and_family Family

4/10

Poor

05 Jun 2025

Lita

Staff unfriendly, gave us wrong key to occupied rooms, exterior entry doors do not lock at night for safety, smelled like weed limited towels (2) breakfast was poor quality. Do not recommend!

Friends_and_family Family

6/10

Pleasant

04 Jun 2025

Cassandra

it was peace full for me

10/10

Exceptional

26 May 2025

Henry

Relaxing environment

Close enough to the places we wanted to go see. Price wasn’t bad. Couldn’t complain about room and area being quiet. I read harsh reviews and found them a bit too much. Considering I could have spend a lot more money and if I wanted to find something wrong I could anywhere.
The staff was nice and answered any questions we had.

Partner

4/10

Poor

22 May 2025

Nancy

Never enough towels for two people. Breakfast closes at 9, which is too early for me. Coffee machine in room didn't work.

Leisure Family

8/10

Excellent

10 May 2025

Mauricio

Nice and quiet, but room smelled like smoke.

Leisure Self

2/10

Poor

05 May 2025

Chris

The visit was normal until I went to pull out the sofa bed and found not one, not two, but three glass pipes. Went to the front desk and they were so nonchalant about it, that they originally refused to change rooms and just offered to \"clean it up\". This was unacceptable. Once I demanded a refund was when they finally offered another room. The occupants overhead were noisy all night long and made it impossible to sleep. The next morning, I went to walk my dog and discovered a homeless person sleeping behind the shed at the edge of the parking lot. This place is a drug den. The only reason anyone should stay here is to peacefully do and buy drugs. Zero stars!

Pet

8/10

Excellent

02 May 2025

Verified traveler

Missing items in room

Partner

2/10

Poor

21 Apr 2025

Alexander

Not Family Friendly - Smokey and Dirty

You could smell the weed and cigarette smoke in the parking lot. It was worse inside. They’re letting guests smoke inside.

Room was dusty and dirty. Carpet was stained. Toiletries were a joke and the toilet paper was the cheapest available. Towels were old and stained. Slow draining sink. No “do not disturb” signs in rooms. Our door keys stopped working an hour before checkout.

This is an older property that appears to be being exploited by the current owners with little to no investment.

Friends_and_family Family

2/10

Poor

14 Apr 2025

John

The temperatures the week i stayed where in the 40s at night and in the 60s for a high for tgat week. The indoor pool was freezing because there said it should be warm enough outside this time of year so they had the pool heater turned off. It was supposed to be an indoor heated pool and the only reason that I chose this hotel.

Business_and_leisure Family_with_children

8/10

Excellent

06 Apr 2025

Amy

I wish the pool would have been heated but it was very clean!

Leisure Family

4/10

Poor

03 Apr 2025

Sandy

Breakfast was terrible open containers of milk, orange juice and butter. Stale muffins.

Coffee maker in room was broken.

Leisure Pet

2/10

Poor

02 Apr 2025

Sudipta

The whole hotel was smelling weeds

Business

8/10

Excellent

01 Apr 2025

Carlton

Good compound

2/10

Poor

28 Mar 2025

Ruth

Really BAD experience!

If you want to get treated like you don’t matter to this hotel, then please stay here. You’ll look forward to arguing with the front staff & the room service. You want to go chasing (or being bounced around) the staff for things like towels, toilet paper, keys that actually work & be told to complain to the manager about the hotel providing room service ONLY every two days, then this is thee place for you to stay! Will not come back here as I shouldn’t have to be chasing staff for simple things are are supposed to be provided (and upon asking for them) by the hotel. I had to snap at the front desk staff in order for them to put in effort to get me toilet paper! Also, for a non-smoking hotel, this place was a full on smoking 1st & 2nd floor. welcome your sanity aboard!

Friends_and_family Family

6/10

Pleasant

20 Feb 2025

Angela

Pool e

The indoor pool isnt heated.

Friends_and_family Family

2/10

Poor

16 Feb 2025

Gavin

They had no clean sheets or blankets. No smoking room reeked of cigarettes

Leisure Family_with_children

6/10

Pleasant

09 Feb 2025

Lisa

Multiple outlets were not working for my computer and for charging my devices. Breakfast was scarce. Hardly anything to choose from. Bed was comfortable and that was the most important thing.

Leisure

6/10

Pleasant

02 Feb 2025

Alfreda M

Quite

Leisure Self

2/10

Poor

04 Jan 2025

Bob

Dirty room noisy neighbour bad sheet dirty

2/10

Poor

04 Dec 2024

Deborah

The Hotel itself was nice. However, there were drug deals going on behind the hotel; noise from other rooms such as loud music and the staff did nothing. Smoking right outside our room and the AC was pulling the smoke smell into our room making it hard to breathe. There were cars pulling up all night, honking the horn and then leaving. You had to pay for ice and the pool had a film on it but they said we could use it as it was an indoor pool but that it wasn't heated. I don't think I will ever go back there and not sure I would stay in another Wyndham hotel. Holiday Inn Express for me.

Leisure Partner

10/10

Exceptional

27 Nov 2024

Jefferson

It was great. The room was clean and it had a nice aroma. It place has a lot of parking. It was quiet enough. However, the air conditioning was a little noisy.

Business Self

2/10

Poor

12 Nov 2024

Fabian

Gun shots being fired outside my room, room was not clean and smelled like weed and cigarettes.

Request refund!!

Business

2/10

Poor

11 Nov 2024

Audrey M

This was my worst stay ever in my traveling years. The room smelled bad, there were holes in cushion pillow of couch. I asked for a luggage cart; they pointed not assist me pointed to where I can get one; my room was on second floor; so when asked where are the elevators; we were told there wasn’t any elevators dughhh luggage cart,2nd flr; no elevators? So that’s wen we were offered a 1flr accommodation. That’s were the holes in couch are. The broom smelled was so bad; it was sickening and bed was so uncomfortable; sticky feeling.. ughhh.The back door is always propped open( safety concern for patrons. I also notice that the owner replied to a 4 week old review( that the issues were a concern and here we are months later. New customer same concern and issue. I will stay at another Baymont anything if I have to lay on it.

10/10

Exceptional

03 Nov 2024

Sheri

It was a wonderful stay!

Leisure Pet

2/10

Poor

25 Oct 2024

Angelique

Checked in and they asked for my service dogs ID . Which those things are fake . When u explained the law to the front desk ex she wavied the pet fee but had attitude . The window was sketchy and wouldn’t lock. There was patch work on the walls . I would say the only good thing was the bed it was comfortable. Would not stay here again . Also not to mention some rooms were smoking and the guest were chain smoking so much we could smell it in our room . The breakfast was also just waffles and yogurt and that was it .

Leisure Partner

8/10

Excellent

24 Oct 2024

Sanford

I like the room. It was clean. The staff were helpful with me checking in and out. The area around the hotel was clean. Will come back again.

Leisure Self

4/10

Poor

21 Oct 2024

Angelique

Windows wouldn’t lock, staff was rude, checked in and let the lady know we were traveling with my service animals . They then asked me for her ID which anyone that owns a true service animals knows there isn’t an ID for the dog . I stayed at the Baymont in Orlando and it was so nice . The breakfast was great with many options this one was not great at all . I just feel like it shouldn’t have been as expensive

10/10

Exceptional

17 Oct 2024

Richard

4 minutes from where I was working. And a great location for food.

Business Self

10/10

Exceptional

13 Oct 2024

Crystal

Check in was fast and efficient

Friends_and_family Friends

4/10

Poor

13 Oct 2024

Nyger

Its a older hotel you get what you pay for. Room was clean. The alarm clock was blasting when ee walked in the room. The bed wasn't comfortable at all, in the middle of the bed was a dip in it. People outside in the back of the hotel loud and arguing. We didnt pay much we ended up leaving a few hours later and checked out

2/10

Poor

06 Oct 2024

Hilary

Do not stay here

When I arrived at the property, there were homeless people around and I immediately felt uneasy. While checking in, the front desk clerk was not very friendly and then said my room number OUT LOUD as a male guest walked by. (I am a single, female traveler). Inside the room, it smelled like cigarette smoke even tho it was a no smoking room. The room was fine overall. The final straw was when a MASSIVE cockroach crawled out from behind the tv on the wall and then disappeared somewhere. At that point I gathered my belongings and left, driving back to Charlotte through the night after the dinner I was in town for was over. Terrible.

Friends_and_family Friends

2/10

Poor

04 Oct 2024

Darryl

Bad Experience

Room smelled terrible, non smoking room did not smell that way, burns in the furniture. Would never stay there. So disgusted went home instead of dealing with the smell. The attendant stated she would notify owner and see about a refund. As of today havent seen it.

Business

10/10

Exceptional

12 Sep 2024

Ronald

This us a great Hotel to stay at The front desk clerk Fran was super kind checking me in also my room is great including WiFi and TV channels and also close to serveral places to eatalso maid service is super I recommend this hotel to everyone

Business Self

6/10

Pleasant

06 Sep 2024

Andrew

Servicing the room

I don't know if servicing the rooms every other day is industry standard or not, but the guess should be informed of that at check-in. The room I stayed in toilet backed up and was not taking care of until the next day. Very unsanitary. I was not offered another room.

Self

10/10

Exceptional

28 Aug 2024

Ronald

Check in was super Fran checked me in and was super kind My room was nice TV was super and overall a great place to stay and would recommend to everyone to stay here Internet was great

Business Self

4/10

Poor

19 Aug 2024

Steven

Property included breakfast but the selection and display lacked freshness, inviting presentation, selection, etc (we ended up eating somewhere else).
The staff seemed less than willing to help when ever we requested help (extra pillows help with key card etc)
Wyndham will most likely not be in our top five choices next time we need a place to stay.

Leisure

10/10

Exceptional

14 Aug 2024

Frederick

All Good

6/10

Pleasant

09 Aug 2024

Deyaneira

Property was comfortable, free snacks fro breakfast and the staff was super friendly. The down side was that our room had a bad cigarette smell and our bedsheets had even burnt holes on them. We call for housekeeping the next day of staying and they told us they offer the service the 3rd day of staying there. We stayed 3 days/2 nights.

Business Partner

2/10

Poor

14 Jul 2024

Verified traveler

Not satisfied

Hotel smelled like skunk on the hallways, room smelled musty. Only given three towels for 4 people and front desk questioned it. When needing new towels was told by front desk to take dirty towels to housekeeping and they would exchange. Beds very uncomfortable- spring poking husband in the back. Breakfast was extremely limited and very haphazard. Husband pulled out moldy bread. Needs a major update of rooms and bathrooms. Very small rooms.

Friends_and_family Family

10/10

Exceptional

25 Jun 2024

arkiko

It was nice

2/10

Poor

02 Jun 2024

Verified traveler

Booked 2 rooms, had car issues and needed to cancel due to needing to stop at closest rental station. Was over 4 hours away, called to get a refund or partial refund due to just booking the room not even 15 mins prior and was told no due to cancellation policy. Which I completely understand but there should be some type of understanding when it comes to unknown situations happening with proof. So I wasted money on 2 rooms and still had to book another hotel and wait until the next morning to get a new rental.

Friends_and_family Family

8/10

Excellent

15 Apr 2024

Luis

Very, very bad breakfast

Business Family

2/10

Poor

14 Apr 2024

Michael

This is not a paid review like the 5 star reviews you read; this is the honest truth.
I arrived early to Georgia due to a fast flight. The girl at the hotel told me If I wanted to check in 2 hours early she needed money in cash. I drove around and came back. When I arrived the lady there was nasty and rude. She stated her Wifi was down and she could not check me in. I paid through expedia, so I could not get a refund. She told me to stop asking question shut up and sit down. She stated, that i paid expedia and not them so they didn't have to treat me like a guest. I finally got my room and it smelt like pure mold. I asked to change rooms and they did. The next room was no better but it smelled less infested with mold.
The room: Dirty, moldy, with dirty linens and towels and pubic hairs all over the place.
The pool: It is an ice bath and it is dirty. I asked why didn't they have it heated and they stated that they could but it cost money and that the guest did not deserve it.That it was a lot of money to maintain. I told them then they should advertise as such on the website. Not show a fake picture of clean and pristine pool. They should not advertise as pool family friendly with breakfast included.
Breakfast: Old cornflakes and dirty coffee. There was 4 old moldy tangerines.
Gym: Non existent.
Parking: Free
Housekeeping: Came once in 4 days.
Families: STAY AWAY!!!!! every family that was here was highly upset and stated this was the worst place every.
Finally, this was a 1 s

Business_and_leisure Family

4/10

Poor

14 Apr 2024

Erieon

I stayed at this specific location for a while due to personal reasons. The staff literally always had an attitude, don’t you dare have a complaint or ask for something because they will make it seem like you are in the wrong . The youngest female employee refused to even give a new cover for the room at one point because it wasn’t 11am. At another point the refrigerator started to smell awful even after I cleaned it myself and refused to fix the issue, instead Kim the manager insisted it was the clothes I had in my room. Which was very insulting seeing I kept the room clean myself ! I asked for new sheets and the older gentleman there told me no & after I went off he gave me new one but they had stains on them. Which was something that happened often. All in all my experience was unpleasant and I was treated poorly for a pregnant paying guest. The prices were the cheapest at the time but if I could have found somewhere for the same prices or less I would have left sooner because the staff are very rude.

Leisure Family_with_children

2/10

Poor

04 Apr 2024

Cirel

The property is falling apart, room was not clean and the smell in the room of cigarettes was absolutely horrible.

Business Self

4/10

Poor

01 Apr 2024

Jguadalupe

The bed mattress had some kind of big hole on the left side of the bed looking at the bed for the foot board

Leisure Partner

2/10

Poor

29 Feb 2024

Elisha

It was filthy

Leisure Partner

2/10

Poor

24 Feb 2024

Christopher

Bathroom door was broken!

Leisure Family

10/10

Exceptional

05 Feb 2024

Jamie

I didn't like it wasn't more up to date

Leisure Partner

10/10

Exceptional

03 Feb 2024

Frederick

Awesome

Business Self

4/10

Poor

01 Jan 2024

Verified traveler

Don't stay here!

Requested non-smoking room & was given smoking room. The room was so bad, we asked for another room, non-smoking. Still given a smoking room. Not sure why because hotel was nearly vacant. Several rooms adjoining ours were assigned after we checked in to very loud guest that we had to complain about. Night worker joined their party for a while instead of getting them to settle down. Room wasnt properly readjusted between our 1st & 2nd night stay. We left our towels on floor to indicate we wanted them changed out & that did not happen. We had to ask for fresh towels that should have already been changed out. Rooms are very outdated & the hotel needs lots of attention. Has indoor pool I wouldnt allow my dog to swim in. The surrounding area was much better than where the hotel is. Didnt feel very safe on the hotel grounds.

Friends_and_family Friends

10/10

Exceptional

25 Dec 2023

Sean

Nice comfortable

Self

8/10

Excellent

17 Dec 2023

Frederick

Yes I enjoyed my stay!!!