Name: Extended Stay America Atlanta Marietta Interstate
Address: Interstate N Pkwy W, 2225, Atlanta, 30339, US

4/10

Poor

02 Aug 2026

Jonathan

This hotel was a disaster. The room was supposed to have a sleeper sofa, it did not. There was dirt on the floor and the floor was extremely slippery. The bathroom door didn't work properly and was extremely dirty on the back of the door. The bathtub held a small amount of water in the bottom of the tub after every shower and had water in it upon check in. There was no hair dryer in our room nor any shampoo or conditioner. The pool was not available during our stay. The lobby smelled like weed. The only thing that was positive was the man at the front desk when we checked in. He was as helpful as he could be.

2/10

Poor

02 Aug 2026

Lindsey

This was, without a doubt, the worst hotel experience I’ve ever had. Don’t believe the photos online—this place is outdated, the pool is closed, and the experience only got worse from there.

We arrived around midnight after confirming earlier that our reserved room with two double beds would be available. After waiting 15 minutes for someone to check us in, we were told they only had a king bed. With me being 7½ months pregnant and traveling with my husband and two kids, that wasn’t possible. They moved us to a room with a “queen” bed and pullout sofa, but it was actually a full-size bed.

The room had a soaked floor from the A/C, creating a serious slip hazard. There was no hair dryer, shampoo, or conditioner, and we were told the hotel doesn’t provide them, so we had to buy our own. There weren’t even pillows for the pullout because they were “out.”

As if this experience wasn’t bad enough, we made a Target run for those missing essentials, and while re-entering the hotel, my 8-year-old son was stung by wasps three different times—on his head, finger, and arm. Thank God he isn’t allergic, but that was the icing on the cake.

The pool was also out of order, leaving our kids disappointed. We paid for a larger room than we received and will be requesting a refund.

I’ve stayed in many extended-stay hotels over the years, and this was by far the worst. Between the incorrect room, missing amenities, safety hazards, wasps, closed pool, and poor management, stay elsewhere.

6/10

Pleasant

02 Aug 2026

James

If you need a place to stay that’s close to Truist Park this place is fine. It’s nothing special. The AC works great, but the building isn’t well maintained. Our window was cracked, the matress didn’t have a matress protector on it. There was a dead cockroach in the lobby.

But the room was fine. No bugs, it was somewhat clean. The WiFi didn’t work and there wasn’t a place to put the trash in the rooms.

2/10

Poor

01 Aug 2026

Donnamarie

AWFUL! Truly awful!!! Gave us the incorrect room. We were given the room we booked after (VERY nice) worker called his manager because the only one bedroom suite was on “do not rent” list. He assured us it was fine. NO - room was filthy, had bare minimum “amenities “. No plates, actually NOTHING in kitchen except a filthy microwave & refrigerator. Door wouldn’t close to bedroom because tv was in way - which had no remote & no buttons - useless. When I asked about remote he just shrugged & said sorry!
No shampoo, one bar of soap. No pillows for sofa sleeper & when asked said they had none!
No breakfast despite the website saying breakfast was available .
I could continue but I won’t.
Awful!!!

4/10

Poor

28 Jul 2026

Helen

This was a cheaper room, I wasn’t expecting much, but it was pretty bad. Location is great, but the room is very poorly maintained. The bed frame was broken, the pullout couch would not fold up, the TV remote was taped and had to be finagled to turn on. The room was clean, but the AC unit made everything humid and damp. The bathroom was awful, miss match tile and broken tiles in shower, the bottom of the tub was not flat and created an unsafe situation. The pool was closed also. Hallways smelt like weed.
I would not stay here again.

10/10

Exceptional

26 Jul 2026

Kathleen

Parking was easy

6/10

Pleasant

25 Jul 2026

Connor

The beds were clean but the floor were dirty. Cabinets were in bad shape in the kitchen including one door being broken. There was not a stopper for the tub. Asked for a pillow for the pull out bed and they didn't have any so had to go buy a pillow. The people were friendly but the hotel was not the cleanest. Wasn't even a bathroom in the lobby so the whole time we were checking in we had to hold it even though we just got off the road from traveling.

2/10

Poor

24 Jul 2026

Rhonda

This room was absolutely horrible. The kitchenette was falling apart with dirt all over the floor, the sofa need was broken, the bathroom didn't have a working light and the room reeked of pure bleach. We couldn't even stay in there so we left immediately

2/10

Poor

22 Jul 2026

EMMANUEL

this is a crack hotel. I do not recomen stayinh here at all. Roo

2/10

Poor

20 Jul 2026

Christina

We were unable to stay in our room and had to cancel due to the room condition. Erica was Amazing at the front desk.

Friends_and_family Family

2/10

Poor

19 Jul 2026

Anthony

I cannot recommend this property to anyone. My stay was an incredibly frustrating experience characterized by poor maintenance and a lack of transparency regarding the condition of the rooms. Upon arrival, I was cycled through three different rooms, all of which were unacceptable. Because my payment had already been processed, I felt unable to cancel my reservation or seek alternatives.

Even after being moved to a suite, the conditions were deplorable. I encountered numerous hygiene and maintenance failures, including dirty kitchen appliances, damaged cabinets, a broken microwave vent, exposed wiring, and wall staining. Additionally, the facility's elevator was out of service throughout my stay. This was a significant health and safety issue for me, as I have medical conditions that make navigating stairs physically difficult and painful at times.

For the price paid, I expected a clean, safe, and functional room, but this property fell far short of any reasonable standard. The lack of professionalism and transparency from the staff made a bad situation even worse. Travelers should look elsewhere for their stay in Atlanta.

Family

6/10

Pleasant

13 Jul 2026

Amy

This facility has great potential to be a great stay but needs some work! Staff were friendly and helpful! Entering the building it looks presentable but the smoke smell ruins the nice vibe. Rooms could have been better cleaned and bathroom fixtures need fixing. Our room was spacious and accommodated our family! Stove was rusty so we didn’t even try to use it. Rooms had a foul odor so had to freshen room ourselves. Swimming pool was out of order and was a let down. Area is a great spot as it’s not too far from Braves stadium and battery!!!

Friends_and_family Family

2/10

Poor

09 Jul 2026

Jodi

The bathroom counter was very dirty with old toothpaste and hair. Worst part was upon check the room I had already paid 97$ was unavailable. (After driving 3 hours) It was given to someone else thank god for the nice desk gentleman he found us another room.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Mariusz

Great value in a central location. Not the newest amenities but worth the savings. Location was very quiet for being so central. Staff was awesome.

Self

2/10

Poor

30 Jun 2026

Robert

All 6 washers and dryers were out of order. Room was very dirty.

2/10

Poor

23 Jun 2026

Gloria

The room had a funny smell

Partner

4/10

Poor

20 Jun 2026

Jody

Only one TV worked, cabinets broken, very old and outdated … staff was friendly and incredible though!!

Partner

2/10

Poor

18 Jun 2026

Julie

We had to book a last minute stay at the Extended Stay and left 5 minutes after seeing the room. The were tears on the couch and stains on the sleeper sofa mattress. The room smelled of smoke and was clearly poorly cleaned. The bathtub had debris and mildew in the bottom of it. We left immediately and the hotel will not refund the stay.

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Chris

Not terrible

6/10

Pleasant

16 Jun 2026

Philip

I had to have the room inspected first as everything is always non functional in the room

Self

2/10

Poor

15 Jun 2026

Brian

It was a horrible exp experience and the pullout sofa did not even have a mattress, and also it had holes tore all in the cut and wrestling is all over it. And the apartment was very nasty, and we asked for our masters, and they said they do not have any, and we would have to deal with it, and we still haven't got our deposit back. I would not recommend this for nobody else. Alright not even my pet period

Partner

4/10

Poor

11 Jun 2026

joe

Staff was great and helpful, easy check in. Hotel seemed rundown and smelled dirty. Our room was better, but bathroom needed to be remodeled. For a quick and cheaper option and only needing a place to sleep.

Family

10/10

Exceptional

07 Jun 2026

Ashley

Would definitely stay here again!! Just a mile walk to the ballpark. Easy access. Staff was so kind!

Family_with_children

4/10

Poor

07 Jun 2026

Kari

Overall the place is in need of a lot of maintenance. The staff is nice enough. The breakfast is only a muffin and coffee. There is a lot of rust in bathroom, microwave, fridge, doors - well things just need to be replaced. The place is dog friendly. I have a higher than normal standard living - for the price I paid maybe it was fair but I will not be staying again no matter the price.

Pet

4/10

Poor

06 Jun 2026

Melissa

This hotel was very run down. The pictures on the app are very deceiving. Check in is at 3 and we walked in at 3:45. Our room wasn’t ready until 4:15. We got into the elevator with another group of people and the elevator stopped right before the 3rd floor where our room was. We had to call the emergency button to go back down to the 1st floor. Had to take the stairs the rest of the night because the elevator was not operating afterwards. Get into our hotel room and the room is very outdated. We did not use the tub because it was disgusting looking and very worn out, black looking. The tv faced the window and we couldn’t watch tv laying in bed. And the couched faced the bed and not the tv either. After the Braves game, we came back to the room to find our door cracked open. Don’t know if somebody came in after we left to give us more towels or what, but the door was open when we returned. Luckily the bed was decent and the hotel was quiet and the AC worked well! The only good thing really to say.

Partner

2/10

Poor

06 Jun 2026

Donald

Whole place smells like a pot factory.

Loud parties in the adjacent room at 1:00 a.m. and management did nothing about them.

An hour after I went to bed the air conditioning unit face fell onto the floor in the bedroom

The lighting was for in the bedroom TV couch area. Made it feel dirty and dingy.

And the clip that held the shower head in was broken and when I turned it on it sprayed all over the floor. You had to hold it in one hand just to take a shower. Just a freaking nightmare.

I got locked out of my room twice and management had to come let me in.

Toilet leaked around the base. Bathroom floor was always wet

Returning at the end of the day you're hit by the smell of mold when you come in. The kitchen cabinets smell like it too.

You need to ask for dish soap and no utensils were provided

Outside it looks like one of the nicest Extended Stays you'll ever see.

Inside it's a s*** hole.

Corporate Extended Stay personnel should be ashamed and embarrassed by this hotel.

Self

2/10

Poor

06 Jun 2026

Shalin

Terrible. The lady didnt let us check in. Our flight was delayed. They did no show and dont let me.check in at night. What is that. I have checked in at 3am in hotels when traveling. This is so bad customer service for prepaid hotel.

Partner

8/10

Excellent

05 Jun 2026

Jessica

The staff was very friendly and helpful. The only issue was the pull out bed. It was a toddler mattress on a full size frame.

Family

2/10

Poor

29 May 2026

Gregory

Room had not been cleaned. Breakfast was just granola bars and coffee. Would never stay here again.

Family_with_children

2/10

Poor

25 May 2026

Dinara

Very disappointing experience. I arrived around 3:00 AM with my three children after a long drive from Miami. I specifically booked this hotel for the night because we were arriving late.

We called the number outside, and a woman came to the front desk and checked our confirmation number. However, we were refused check-in and told that we were “late” and that check-in was for Monday, even though the reservation was confirmed and paid for that night.

We were left outside in the middle of the night with three children, including a sick young child, and had to continue driving to search for another place to stay.

Expedia had to open a refund case because the hotel did not honor the reservation. This situation caused a lot of stress and exhaustion for my family.

Family_with_children

2/10

Poor

22 May 2026

John

Got to Hotel and they told me they do not have a room for me even though I had paid for one. Staff was horrible. Didn't try to help or explain anything. This situation ruined my plans for the evening and put me in a real bind on my road trip home. Very bad that Hotels.com does not guarantee me a room afer I already paid for one. Trying to get my money refunded was a nightmare. Had to call several times

Friends_and_family Family

4/10

Poor

17 May 2026

Rosa

Pro - Reasonable walking distance to Truist Park, air conditioning was nice and cold. Pool looked nice but didn't go.
Cons - lobby smelled like weed, room key didn't work upon return to room, no ice maker anywhere, room a little run down.
Average hotel but would choose another in the area next time

Partner

4/10

Poor

15 May 2026

John

Front desk staff was friendly but the woman in charge who walked around carrying a clipboard came off as rude. I informed the front desk I needed some more towels. The guy told me to leave the old ones outside my door, so I did. Several hours later the boss lady knocked on my door. She asked if I put those towels outside my door and I told her I did as I was instructed. She told me (and wasn’t polite about it) that I had to put them in a bag and take them to the front desk and then they would wash them and bring them back to me. I thought being a hotel and all they would change out the towels every other day. Room also had a smell and the mattress on sofa bed had stains so I decided not to use it. Bathroom door would not shut and tub was dirty. Won’t stay there again.

Friends_and_family Family

10/10

Exceptional

13 May 2026

Marcus

This hotel and staff are amazing I’m extremely appreciative to have found a hotel that a comedates

Partner

6/10

Pleasant

12 May 2026

mohammed

Breakfast was just muffins and coffee qnd also the bathtub was not good

Partner

2/10

Poor

10 May 2026

Teresa

The plumbing in the room wasn't even connected. The stove was missing and naked wires were exposed. The pull out sofa mattress was so poor my children woke up with spring imprints on their skin.

Friends_and_family Family

6/10

Pleasant

08 May 2026

Philip

This is the only Extended Stay worth staying at in ATL. The Rest of them in ATL especially the one near Home Depot is horrendous!

Self

10/10

Exceptional

04 May 2026

Karen

It was walking distance to the Braves game!!

Family

6/10

Pleasant

01 May 2026

Emily

The staff are absolutely delightful however the quality of the hotel is not that great. We don't have an hair dryer in our room when we check in even though it says that it's part of the amenities. The breakfast foods are not good at all. There's an empty bottles of shampoo and conditioner in our bathroom, the TV is in the brink of breaking and the lighting in the room is poor. Unfortunately I will not recommend this hotel.

Friends

8/10

Excellent

01 May 2026

Mason

Parking was well lit. The staff was super friendly and helpful. Room was clean, but could use an update.

2/10

Poor

27 Apr 2026

Bryce

The check in process was weird and inconvenient. The place smelled like mold and cigarettes throughout the premises. THEN there were cockroaches and crickets in our room! Disgusting and would never book again!!!

Friends_and_family Family

8/10

Excellent

27 Apr 2026

Karen

Staff was very helpful. Ice machine was broken and it would have been a good idea to have full ice trays waiting in the freezer.

Friends

2/10

Poor

19 Apr 2026

Darius

This place is disgusting, there’s mold in the rooms. The amenities are broken or destroyed beyond use. Bathrooms nasty it looks like housekeeping doesn’t even work.

Friends

10/10

Exceptional

16 Apr 2026

Tennie

Staff was very helpful and courteous. Location was great to walk to ballgame. Room was clean.

Partner

2/10

Poor

15 Apr 2026

BriAnte Mystique

First room refrigerator and air some work smelled like pee. When asked for a working refrigerator they told me to wait 10 mins and never came to change it. Manger also told staff not to switch us rooms. After asking about the refrigerator again we got a new room. Only for that room to have roaches. 10/10 would not recommend

Partner

4/10

Poor

11 Apr 2026

Christopher

Parking was safe Nice area. Our room looked filthy. The tub was horrible. Lights didn’t work. I chalked it up as beings cheaper hotel. It did what it needed but I wouldn’t stay there again.

Friends_and_family Family

4/10

Poor

06 Apr 2026

Laurie

Our room was filthy. Tv missing in living room. Night stand missing in bedroom. Floors were dirty. Definitely in need of updating.

Pet

2/10

Poor

06 Apr 2026

Ghassan

The hotel was dirty, poorly maintained, and uncomfortable
Smell like a trash bag
All dirt in the entrance hallway and the room
Pictures on google review

Family_with_children

2/10

Poor

04 Apr 2026

Lauren

We couldn’t even stay there because the hotel smelled awful and there were bugs crawling across the bed. Also had a broken kitchen cabinet

Family_with_children

6/10

Pleasant

02 Apr 2026

Magdalena

Parking was easy and secure, bathroom to old, need to change the bathtub

Partner

8/10

Excellent

29 Mar 2026

Andrew

Staff was nice. Room had clean beds. Building definitely a little dated and showing some wear, but it was a decent place to sleep for 1 night for a braves game. Within fair walking distance to Truist Park and the battery if you have good legs.

Friends_and_family Family

4/10

Poor

27 Mar 2026

Ian

More like a Motel than a hotel. Burn marks on the curtains, stains on the walls and shower, the entire place smelt like cigarettes. Someone definitely had a smoke in our bathroom and bedroom. Will never book again.

Family_with_children

6/10

Pleasant

24 Mar 2026

Noel

It met our needs for a quick place to sleep while traveling. The bed was not a queen as advertised. Unless a queen is a double bed in Georgia. The breakfast is a \"grab and go\" as described. So don't plan on hot the hot foods you see at other hotels.

Pet

2/10

Poor

23 Mar 2026

Monica

This hotel was filthy and rundown and is probably the worst budget hotel I have ever stayed in. The counters and floor in our room weren't even clean. I would rather sleep in my vehicle than stay here again.

Family_with_children

4/10

Poor

13 Mar 2026

Sarah

We did get in late so the staff was away from the desk for the night we had to call in from outside because the doors were locked. It took a little while for someone to get there, but once there the process was decent. The room was what is typical for the price I suppose, but the blinds would not close all the way. The bathrooms were awful and could use some much needed work. The tub was so old it had unsightly rust spots that upon first look I thought it was blood, but it wasn’t. The toilet also did not flush, but we didn’t have a phone in the room to call down to advise. For a few extra bucks I would choose a different place and not try to save money.

Friends_and_family Friends

2/10

Poor

13 Mar 2026

Kelly

Horrible. Wish we had thought to read previous reviews! 1st room bed wasn't made, 2nd room toilet broken, no towels, no bedside table, and no phone in room to call down to the front desk. I'd sleep in my car before ever staying here again!

Friends_and_family Friends

4/10

Poor

10 Mar 2026

Ashton

The room was filthy when we arrived. There were actual piles of bugs and dirt in the corners of the room, the surfaces and counters were dusty and sticky, the fridge was sticky, the bathtub needs to be completely replaced, and the toilet is not attached to the floor. We had to go buy Clorox wipes just to be able to stay comfortably for two nights. Its really disappointing that the owners of this hotel think so little of their guests. Just because we can’t afford to stay in a more expensive place doesn’t mean we deserve to stay in filth.

Partner

2/10

Poor

08 Mar 2026

Sanjeet

There was kitchen and floor was really poor condition! Not good … there is some damage I m adding pictures

Family_with_children

4/10

Poor

05 Mar 2026

Treenah

Outdated and unclean

Friends

10/10

Exceptional

05 Mar 2026

Gerald

Good stay

10/10

Exceptional

22 Feb 2026

Todd

The staff was awesome. The room is awesome.

4/10

Poor

18 Feb 2026

Chauntele

The tv did not properly work. There was no hot water in the shower. And dead roaches all over the bathroom sink & floor!!! And this was after in waiting over an hour to check in because the staff was making sure to have the room cleaned.

4/10

Poor

13 Feb 2026

Norman

Hallways weren't kept up; kitchenette had no utensils, plates, or cookware. Breakfast was practically non-existent. Door locks did not work well.

Leisure Partner

10/10

Exceptional

06 Feb 2026

Valerie

Clean, great staff, very accommodating and fresh towels. Full kitchen. No cigarette smells in the hotel. The manager Ms. Brandon is so pleasant. She treats the guest and her staff very well. We felt very welcomed!!

Business_and_leisure Family

2/10

Poor

27 Jan 2026

Marilyn

The only thing that was decent there was the staff.

2/10

Poor

19 Jan 2026

Maria

Totalmente un engaño las fotografias que tienen en el perfil. El desayuno que dicen ofrecer es una estafa había solo unas jarras de café, crema y azúcar. Todo estaba sumamente sucio, pedì una habitación NO SMOKING y apestaba a cigarro incluso estaba quemada la mesa. Los muebles viejos y descompuestos, la tv quebrada y el baño viejo y asqueroso. Lo peor El seguro de la.puerta NO CERRABA. Y temí por la seguridad en todo.

Business_and_leisure Family

2/10

Poor

30 Dec 2025

Rebecca

They close the desk at a certain time and have you call a phone outside the building who answer and then hang up. Key wasn't working and I was stuck outside for about 30 minutes. Not enough pillows and when asked for towels worker on 12/27/25 night shift refused to get them. Breakfast is a joke and cleanliness is a -100. Never again.

Leisure Family_with_children

8/10

Excellent

28 Dec 2025

Vikram

Good amenities

Leisure Family_with_children

2/10

Poor

28 Dec 2025

Jennifer

There was no one available to check us in. We were sent to another hotel.

Leisure Partner

2/10

Poor

27 Dec 2025

Tiffany

Arrived late and no one was there to check us in. The after hours phone did not work. We finally got a hold of someone who woke up the night attendant. She was extremely rude at first then was a little nicer. We were not allowed to check in because they said we were to late. I got hotels.com involved & they couldnt do anything but said they would try to get a refund for us. I was later informed the manager never responded or approved the refund so we wouldnt be getting it. The lobby and surroundings were filthy and we were told by someone staying there that there was some sort of accident the day before involving police etc. I would NOT recommend this hotel at all.

Friends_and_family Family

2/10

Poor

27 Dec 2025

DARRYL

General Manager was RUDE ANGRY and I was very uncomfortable with her behavior. She was on the phone arguing with someone while she checked me in, Like i was not there them later that day. She yelled at me andnthen followed me to yell at me some more when all she had to do WAS SAY SORRY.

2/10

Poor

23 Dec 2025

Sadia

Room, amenities, cleanliness, smell

Leisure Family

10/10

Exceptional

10 Dec 2025

Tim

Great staff service!

2/10

Poor

01 Dec 2025

Wali

Everything was bad

10/10

Exceptional

28 Nov 2025

Kevin

I recommend that they mop all stairwells not just the ones with high traffic going through them. The stairwell close to me needs some serious attention.

Business Self

2/10

Poor

26 Nov 2025

DeJon

Staff was not friendly

Leisure Self

10/10

Exceptional

26 Nov 2025

Kevin

Need to upgrade locks and keycards; was locked out again.

Business Self

10/10

Exceptional

26 Nov 2025

Kevin

Very walkable location.

Business Self

10/10

Exceptional

26 Nov 2025

Kevin

Within 5-10 minute drive to everything.

Business Self

10/10

Exceptional

26 Nov 2025

Kevin

Very clean inside and out.

Business Self

10/10

Exceptional

26 Nov 2025

Kevin

Still digging the path around the lake close to the location.

Business Self

10/10

Exceptional

26 Nov 2025

Kevin

Staff continues to be friendly, particularly Desmond, Kamica and Brandon.

Business Self

10/10

Exceptional

26 Nov 2025

Kevin

I didn't like getting locked out of my room because the door locks need to be upgraded. Very frustrating and inconvenient.

Business Self

10/10

Exceptional

26 Nov 2025

Kevin

Quite in the hallways and outside as welll.

Business Self

10/10

Exceptional

26 Nov 2025

Kevin

Love the lake behind the property.

Business Self

10/10

Exceptional

26 Nov 2025

Kevin

After being in this ES America location for well over a month, I have to admit that I continue to be VERY impressed.
I haven't seen a roach since being here therefore the halls are clean and smells pleasant. Housekeeping routinely vacuums the floors and appears that maintenance keep things in working condition inside and outside of the premises. Staff continues to be friendly, helpful and always available when needed. All appliances & HVAC system are in good condition and never had problems. Lastly, it is relatively quite both in and outside of the premises.

The breakfast is subpar to say the least. Although I know that staff can only provide what is given to them from corporate I'm assuming – so it's not their fault.

The only \"complaint\" I have is that the doors need to be upgraded to work with current technology. For instance, I've been locked out a few times before I was told by staff not to have my key card(s) in my pocket with either my cell phone or bluetooth headphones. This could be a potential safety issue because a couple times this happened I was locked out the building entirely late in the evening waiting several minutes for night staff to arrive.

Overall, I am very satisfied here until I procure housing and I would once again, HIGHLY recommend this location to anyone and everyone who asks.

Business Self

10/10

Exceptional

14 Nov 2025

tyreanna

All staff members service is beyond phenomenal and they all helped my family more than i expected making our stay very comfortable and relaxing. I wish other hotel/motel businesses had more people like them. I have no issues nor complaints about anything here , the staff made me feeling like family. My experience staying here is the reason i have extended my stay here and haven't left. They all deserve a raise.

Friends_and_family Family

2/10

Poor

29 Oct 2025

Julissa

Mold everywhere greasy floors sticky counters smelly hallways

6/10

Pleasant

29 Oct 2025

Virginia

The A/C worked just fine. We did not use the kitchen. The place was old outdated smelled had stains on the carpet. Thankfully, the staff was very nice and easy to work with.

Friends_and_family Family

4/10

Poor

14 Oct 2025

Melissa

Staff were friendly. Sheets and bedding not provided in room for pull out. Carpeting made from feel dirty and room smelled musty/stinky. Had to open windows as the hotel is very run down and needs room upgrades. Pull out bed dirty. Location close proximity and pricing higher than quality expected.

Family

4/10

Poor

13 Oct 2025

Mliyah

The staff was amazing and very helpful. The condition of the room was not good, my pull out couch didn’t have a mattress in it so the cushions were leaning back. The chair had cuts in the leather, stains on the wall. Some of the wall outlets didn’t work and I had to replace my room cards three times. I was locked out the building because they demagnetize easily.

Partner

6/10

Pleasant

13 Oct 2025

Clayton

In our room the table was coming off from the wall, floors were kinda sticky, didn’t have extra pillows when asked, breakfast was less than to be desired.

Leisure Family_with_children

4/10

Poor

10 Oct 2025

Sharisma

Dirty. Everything dirty. From the windows to the walls . Till the sweat dropped down my ****s. But fr. Roach carried his baby across the sink in front of my very eyes. Debris on the floor as soon as u hit the elevator to ur room. And the smell. Omg. Must do better. And it seemed like people were living in the parking lot. But good customer service besides the other shenanigans..

6/10

Pleasant

03 Oct 2025

Mistina

black mold on shower curtain. kitchen was convenient. Some staff were great , other staff were subpar.

Business

2/10

Poor

01 Oct 2025

Shelby

Horrible service, our room had no hot water, the bed was nearly flat, we asked to be moved and was given the run around, finally got moved only.for the bed to still be flat and was treated like absolute dirt by one of the front desk clerks who told us to deal with it or leave

Friends_and_family Friends

2/10

Poor

07 Sep 2025

Destiny

Pool was greens
Rooms was dirty
Door didn’t lock
Office staff has nasty attitude

2/10

Poor

02 Sep 2025

Verified traveler

KEEP SCROLLING!!! DO NOT STAY!!!

Although this was not the worst hotel I've ever stayed in, it was pretty close to it. When you're in college, you don't know any better, but I'm way past those days. Labor Day weekend, 2 big concerts in town, last big weekend of the summer and the pool was not available; half the pool was green, and the chairs were all flipped over; no poolside relaxing or sipping. The beds were soooooo uncomfortable and the sheets had old stains on them. The bathroom had old, used towels still hanging from the shower from what I assume was the previous visitor's stay. When asked about more towels, we were told we had to bring the old towels down first and then wait on the laundry to be completed before they brought us fresh ones. We just went to Walmart and bought our own towels. We ran out of tissue and had to use Kleenex because apparently, the front desk closed at some point during the evening, so if we needed assistance, it was definitely not available. To top all of that off, there were small roaches crawling around. From the appearance of other guests, this hotel was more of an apartment complex. Not judging anyone, but we saw a guest with a house arrest anklet on; information I'd like to have known before booking. I guess you get what you pay for. I thought I was getting lucky on the price because I'd booked so far in advance, however, I was VERY WRONG!!! Unless there is a drastic change over the next day or so, my advice would be KEEP SCROLLING, find another hotel!!!

Friends_and_family Friends

2/10

Poor

27 Aug 2025

Toyohiko

Very disappointing experience.

The room and facilities had numerous issues: the kitchen had absolutely nothing in it—not even plates, utensils, or paper towels. When I asked the front desk, they said the entire hotel only had two plates available. There was no microwave, no TV remote until I requested one, no hair dryer at all, and the bathroom ventilation was broken. The toilet paper didn’t even have a holder; it was just placed on the counter.

On top of that, there were holes in the walls, and the next morning the bathroom light went out completely, leaving it in total darkness. At that point, I decided to cancel my second night and moved to another hotel.

The only positive was the staff—they were kind and polite—but the overall condition of the hotel was unacceptable. I would not recommend staying here.

Leisure

2/10

Poor

24 Aug 2025

Verified traveler

Beware!

Service was ok, However, the hotel room was not cleaned properly, hair was stuck to the bathroom door, as well as random
Debris behind the door that hadn’t been swept. The tub had black grime in it, No sheets on the pull out couch, no extra sheets in the room, no trash cans in the room or bathroom, both tv remotes were missing, the ENTIRE lobby as well as outside the hotel reeked of marijuana, the furniture piled up outside was alarming, especially with the slight smell of raid among the weed. we decided to check out and stay somewhere else, spend the extra money definitely not worth the 240 we paid. Wish I took photos besides the outside but if you don’t take my word for it it’s on you.

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Christian

The front desk attendant was was polite and easy to work with

Business_and_leisure Family_with_children