Sonesta Select Atlanta Cumberland Galleria

United States , Atlanta - GA
ATLANTA, 3000 Cumberland Blvd Se
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100 reviews shown

10/10

Exceptional

29 Jun 2026

Jose

Clean hotel, great parking in a very nice area next to the Cumberland mall and within a few minutes from Truist Park. Has laundry room, full gym and nice pool. Very well maintained hotel with a large lobby area and lounge area.

Family_with_children

2/10

Poor

28 Jun 2026

Britney

The room was dirty… French fries under the ottoman…hair in the shower and the staff was rude

10/10

Exceptional

28 Jun 2026

Lydia

Very pleasant stay.

Family

8/10

Excellent

27 Jun 2026

Mark

Hotel was clean and convenient to the Cobb Galleria.

Friends_and_family Family

2/10

Poor

27 Jun 2026

Chris

Booked a room with two queen beds for more space with two adults and two kids. Upon check in was told there were no rooms left with two queen beds and we were downgraded to two full beds. After check out, we were still charged the full amount for a room with two queen beds and have still yet to receive a refund. We will never be back to this property and will never recommend it.

Family_with_children

10/10

Exceptional

27 Jun 2026

Charlie

The staff were very helpful and accommodating! We needed an early check in and a late checkout. They were quick to get these things done for us. Great service and a great value for the area.

Friends_and_family Family

2/10

Poor

25 Jun 2026

Billie

I have stayed in places all over the southeast. Hotels and motels ranging from $50 a night up to several hundred a night, this was the worst by far. For the amount of money paid you would think thos place could at least upgrade the crusty pullout mattresses. And the non functional refrigerators. I would highly suggest staying elsewhere.

10/10

Exceptional

25 Jun 2026

Levi

It's always clean when I stay. Friendly staff.

Self

10/10

Exceptional

23 Jun 2026

Ivan

Great Hotel and Great location to walk to the mall and the Braves Battery

Partner

8/10

Excellent

22 Jun 2026

Misty

Partner

8/10

Excellent

22 Jun 2026

Melanie

The room size was nice, the fridge wasn't the coldest and I wish they had a microwave but it was still enough to accomodate my needs, the room had a musty smell but not too overwhelming. I stayed for 3 nights and had the King size room. The hotel is for sure outdated, you can tell the rooms and hallways haven't been updated in years! The lobby and guest areas were nice, housekeeping was helpful when needed (especially Terry). Overall a pleasant stay.

Self

2/10

Poor

21 Jun 2026

Nick

The place smelled like moisture trapped there. Maybe even mildew growing.
Not positive but it smelled like it.
They had no other room abvailable at that time of night 1 in the morning.
The host was great but she could not do anything.
She also admitted that she knows about the problem.
We had no other option to stay.
Tge changed our room the next day but it also smelled.
We did give up and stayed
DO NOT RECOMMEND staying there at all.

Family

6/10

Pleasant

21 Jun 2026

Shannon

Stay for trip to Braves game was amazing! No shuttle but Uber was perfect! Only negative was that our room was conjoined to another room which made my wife a little uncomfortable but it wasn't that bad! Will stay again

Partner

10/10

Exceptional

21 Jun 2026

michael

Great place

4/10

Poor

20 Jun 2026

sonya

Sheets were dirty. Paw prints on bed. Hair on pillows and sheets. . No blankets in room. When we went down to get blankets, they were dirty too.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Leannette

I got a room at a great price. I checked later for someone else and it went up to $400+ a night which is NOT Worth it. My room smelled like bug spray and the mirror looks like it had been burned or something. The gym had sticky stuff on the equipment and they had no wipes to clean it with. I'm glad I didn't pay for the breakfast package because all they had was muffins. For the price I paid for the room, im not complaining. I love the location. Overall the ladies at the front desk were great and greeted us with a smile. I would recommend this hotel but not for $400 or even $300 a night. TIP: try shampooing the carpet sometime and clorox the bathroom or something

Family

8/10

Excellent

18 Jun 2026

Shelby

Close to the ball park and very clean. Just wouldn't let us check in 20 minutes early is the only complaint

Family

10/10

Exceptional

18 Jun 2026

Keyawana

Price

10/10

Exceptional

17 Jun 2026

Raymond

Front desk staff were polite and very helpful friendly. Good job

8/10

Excellent

17 Jun 2026

James

Everything was Stellar!! Hotel Location, Easy acess to Interstate, Mall & shoppess, Restaurants,Atlanta Braves Truist Stadium, etc. !!!!

Friends

6/10

Pleasant

16 Jun 2026

Hugo

10/10

Exceptional

16 Jun 2026

Dakaira

Very welcoming, clean room , I didn’t have there breakfast but it smelled very delicious and parking was only 12 dollars a day

8/10

Excellent

16 Jun 2026

shatava

Staff was amazing and the view in room 801 was nice as well 💜💜

Self

10/10

Exceptional

15 Jun 2026

Amadou

Everything

Family_with_children

8/10

Excellent

15 Jun 2026

Mariam

Muy bueno y bonito lugar pero la habitación no muy limpia , y siento que deben cambiar el mueble está muy viejo y mugroso , la atención si fue muy buena , tenía una tupicion eñ bańo y rápido me lo resolvieron

Partner

10/10

Exceptional

15 Jun 2026

Kobkan

Great location!

Business

10/10

Exceptional

15 Jun 2026

Jeffery

Ms Kyla gave exceptional service during my stay. She was very professional. I will book again at this location in Cumberland vicinity of Atlanta GA. Thank for a great stay!

Self

4/10

Poor

14 Jun 2026

Ariel

Why are we paying for parking $12 A DAY AND breakfast isn’t complimentary when a room is PURCHASED!!

Family_with_children

10/10

Exceptional

14 Jun 2026

Kahissa

Everything was great

Family

10/10

Exceptional

14 Jun 2026

Brad

Nice place to stay. Clean and quiet

Partner

10/10

Exceptional

14 Jun 2026

Jessica

Perfect for our quick trip! Uber to Truist park was extremely fast and extremely affordable. This room, the location, everything was great!

Partner

10/10

Exceptional

13 Jun 2026

amy

Great location with a great view.
However, our balcony door would not open.

Partner

8/10

Excellent

13 Jun 2026

Corwin

I had a request and staff responded immediately with a wonderfully friendly attitude.

Self

2/10

Poor

10 Jun 2026

Sean

Walked into a room that was still dirty and hadn’t been cleaned. Towels on the floor, bedding stripped down and trash everywhere.

Partner

8/10

Excellent

10 Jun 2026

Adonis

The tub didn't drain and were clogged in the rooms. We have 5 rooms booked.

2/10

Poor

08 Jun 2026

kimley

The front desk

10/10

Exceptional

08 Jun 2026

Rodney

Pretty nice place with a nice pool and gym

Family_with_children

10/10

Exceptional

07 Jun 2026

Joel A.

I visited with family for an extended weekend. The staff was very friendly and welcoming. The rooms were clean and comfy. I'll have no problem staying here again.

Family_with_children

10/10

Exceptional

04 Jun 2026

Goldie

Awesome after a horrible day

Partner

10/10

Exceptional

04 Jun 2026

Lisa

Very friendly staff and a great location.

Partner

10/10

Exceptional

04 Jun 2026

Thomas

Awesome place to stay. Rooms are nice and clean and they have liquid soap and shampoo included. They do charge extra for parking and for breakfast but places to eat are close by.

Partner

8/10

Excellent

03 Jun 2026

Melinda

we checked in 45 min before a 4 pm check in and was charged $15 however when we checked out 2 hours early we were not given any kind of refund. what hotel charges $15 checking in 45 min early? it was a great room and great location however with this kind of policy I will not return to this hotel chain.

Friends

10/10

Exceptional

29 May 2026

Cody

Great place. Easy access to everything. Have stayed multiple times

Partner

8/10

Excellent

29 May 2026

Britany

We enjoyed our stay overall at the Sonesta. The location was great for what we were doing. Breakfast is not free. Saturday there weren’t enough staff to keep the kitchen running, even though it was still breakfast hours, so we had to go somewhere else to eat. The rooms have coffee makers but they are not k-cup. I understand that this may not be a big deal to some, it is just a preference. The hotel does not have complimentary coffee available in the lobby either. I understand why the price was lower, because you have to pay for anything extra. Just be aware. I know this isn’t a big deal to some, but I guess I have been spoiled a little over the years with other hotels that at least have complimentary coffee in the lobby.

Family_with_children

10/10

Exceptional

27 May 2026

Cee

Rooms could have been a bit cleaner but overall we had a good stay!

8/10

Excellent

26 May 2026

Kimberly

The front desk staff was very friendly.

Family_with_children

10/10

Exceptional

24 May 2026

Rose

The paid parking was a good rate and I felt very safe with my vehicle on the property.

Partner

8/10

Excellent

24 May 2026

Eric

Clean and convenient. Staff was very friendly and rooms were clean.

Partner

4/10

Poor

24 May 2026

Nicholas

Hairs everywhere. On towels. Couch. Bathroom

Self

10/10

Exceptional

23 May 2026

Ashon

Great stay

8/10

Excellent

22 May 2026

Tyler

its close to the ballpark. Take the circulator and its a 3 min walk from truist. Would stay again based on that alone.

Family

10/10

Exceptional

22 May 2026

Chad

Didn't care for handicap room, particularly the auto door that you need to wait for before shutting. Someone else should have got that room. Everything else was good.

6/10

Pleasant

22 May 2026

Zachary

Did not like having to pay an extra charge to check in early, when the room was vacant and ready, doesn’t make any sense. Also had to special request room service or else you don’t get clean towels and trash taken out.

Friends

10/10

Exceptional

22 May 2026

Janelle

Ty was very helpful in getting us a room with the busyness of the time that we stayed. I appreciate the work that she do to ensure that we had a great stay. Would definitely recommend.
Thanks, Ty!

Friends

10/10

Exceptional

20 May 2026

Courtney

Great place for a quick overnight stay!

Partner

10/10

Exceptional

20 May 2026

Jadarious

Partner

2/10

Poor

19 May 2026

Ayana

The hotel was rundown , the staff was rude and unresponsive, they wouldn’t even give me more towels. The room and bathroom generally didn’t look clean. The area and parking lot looked unsafe. The carpet was dirty in the room. A small hole was in the wall. The breakfast was nothing to brag about.

Family_with_children

8/10

Excellent

18 May 2026

Stephanie

Nice, clean hotel within walking distance of Truist Park and other fun places.

Family

6/10

Pleasant

18 May 2026

John

Check in was late because rooms were not ready. Causes us to get to our event later than expected.

Family

8/10

Excellent

18 May 2026

Hannah

I arrived at the desk at 3:47 to check in. I am aware that check in was not until 4 but I travel a great deal and most places will allow you to check in a couple of minutes early. I understand that the hotel was probably very booked up but I was told that it could be closer to 4:30 before my room was available. We were on a time crunch to get to a baseball game and eat before and needed to change from our 5 hour trip so I did go back inside close to 4 and I was able to check in but just to make others aware who may be in the same situation early check in may not be a possibility. ALSO, it is walkable to Truist Park from this hotel. It didn't feel unsafe but might have been a little bit of a haul if we had children in tow.

Partner

10/10

Exceptional

18 May 2026

Marina

Lovely property. Very helpful staff. A microwave in the room or even on the floor would have been nice. They have 'breakfast' but it does cost extra as it's restaurant style so be prepared. Overall, highly recommend. We've stayed multiple nights.

Family

6/10

Pleasant

17 May 2026

Justin

Super convenient for staying and walking to Braves gsmes

10/10

Exceptional

16 May 2026

Hillary

Location

10/10

Exceptional

16 May 2026

Lori

Nice hotel, convenient location and quiet.

8/10

Excellent

15 May 2026

Maria

Great location, close to Truist park
Parking fee is not bad, staff was really nice
However, I could tell my room wasn’t
Vacuum as there there were few items on the carpet, also counter where coffee machine is had crumbs

Family

10/10

Exceptional

15 May 2026

Thurman

Staff was friendly, the room was clean but parking was bit of a pain. The automatic exit was on the fritz.

Partner

10/10

Exceptional

15 May 2026

Marquetta

We took a last minute trip to ATL and this place was very clean, close to the Cumberland mall, restaurants and braves stadium. Will definitely stay here again.

Partner

6/10

Pleasant

14 May 2026

John

Check in was strict 4 pm, no early check-in . At 4, was told room is not ready. ???

Partner

6/10

Pleasant

14 May 2026

Jason

Front door pretty rude like I was bugging her to get up.

Self

2/10

Poor

14 May 2026

Susan

The room was clean but that is the only thing that was decent about the place. Check-in time was 4:00 p.m. I arrived early due to travel backup and wanted to make sure I arrived on time. I arrived around 2:15 and sat in the lobby until 4:00, at which time there was a line at the check-in desk. The girl knew I had been sitting there for over 2 hours at this point and didn't bother to come around the corner where I was sitting and let me know. After the line died down for check-in it was around 4:30 and I was told that my room was still not ready. There were other people there that were told the same things and we were all sitting in the lobby waiting for a room. I finally got checked in at 4:50. I stayed there because it was down the road from the Cobb energy center and I was supposed to be a VIP guest and was supposed to be there at 5:00. P.m. needless to say I was very late getting to the show. When I got back from the show at the Cobb energy center I was on the phone in my room talking to my daughter about the show and about the check-in at the hotel. A man knocked on my door and told me to be quiet that people could hear me talking on the phone with my daughter who by the way was on her honeymoon and was telling me about her honeymoon. Everyone there was very rude except for one gentleman walked me to the parking garage to make sure I had parked in the correct spot. I wish I knew his name. He is the only good thing about that hotel!

Self

10/10

Exceptional

12 May 2026

Michelle

I loved staying here. The staff was very accommodating for a late check-out.

Self

10/10

Exceptional

11 May 2026

Sarah

Nice place

10/10

Exceptional

09 May 2026

Marybeth

Stayed 2 nights. Staff was friendly. Room was very clean. Bed was comfortable. Parking was convenient in garage on property for $12 a day. That should be free, but what can you do. Otherwise great stay. Would stay there again if ever in Atlanta again.

Family

10/10

Exceptional

09 May 2026

Siegfried

Secure parking. Room and staff were great.

Self

8/10

Excellent

08 May 2026

Jerry

Room was not clean, there were hairs all in the toilet. Someone left a syringe on the shelf in the closet. There was someone’s dirty shirt balled up in the closet and I’ve been itching for the past three days since I left.

Partner

10/10

Exceptional

06 May 2026

ira

Room was nice and clean safe parking in the parking garage . No free breakfast but they tell when looking at the rooms. I would stay again if I was to visit again

Self

10/10

Exceptional

06 May 2026

Sheila

Good place to stay

Partner

6/10

Pleasant

06 May 2026

Chaida

It was not bad.

6/10

Pleasant

06 May 2026

Teresa

Parking was a mess. Had to ck in before you can access the parking. A number of people were trying to ck in at the same time which made the process a disaster as there was no where to leave your car
And as a paid guest, PARKING SHOULD NOT COST
The room was adequate but I expected nicer for the cost. There were NO USB ports in the room
Water bottles were made available for purchase but at an EXORBITANT price.
Would not recommend this hotel

Friends

10/10

Exceptional

06 May 2026

Mark

Great deal! Nice and clean and quiet

4/10

Poor

04 May 2026

Jacquelyn

We had a game and a concert to go to (Truist Park, Roxy) and we wanted something reasonable as far as location. We thought we could save a few dollars and just take a lift over the freeway which was pretty affordable however I might pay the extra money to be closer next time. The bathroom sink was so clogged that it had standing water every time we used it and it also had no cold water. It was lukewarm and hot. The room was not cleaned very well there was spray marks from a cleaning product but the mirrors were blurry and there was stuff on the headboard. I had to wipe everything down with wipes because I was so grossed out. It's an older property so you kind of expect some things to not be up to date however the fact that it wasn't clean on top of that was a little troubling. Next time we will stay a little closer to the Park area and save money on something else.

10/10

Exceptional

04 May 2026

Tiffany

Business

8/10

Excellent

04 May 2026

Aisulu

Parking available for free and safe.

Family_with_children

8/10

Excellent

02 May 2026

Erronie

Breakfast was good, even though you have to pay for it. Nice staffing at the morning bar and front counter. Nice and quiet spot in good range to other places even walking distance.

Friends_and_family Family

6/10

Pleasant

02 May 2026

Lianette

The hotel needs upgrades especially the rooms. I got there at night and waited 10 minutes for the receptionist to arrive. I’m not sure where she was at. The parking garage is right next to the entrance so it wasn’t too bad parking and walking over with my luggage.

2/10

Poor

01 May 2026

Alixzendria

Wasn’t really a fan of this place.

Family_with_children

10/10

Exceptional

01 May 2026

Almira

Parking is great

Family_with_children

10/10

Exceptional

01 May 2026

Michael

A great stay for the Riftbound Regionals!!!

6/10

Pleasant

30 Apr 2026

Mateesa

Being able to get room service with onsite restaurant would have been perfect

Self

6/10

Pleasant

28 Apr 2026

Samuel

The room was not very well cleaned. Some hairs in the bathroom sink. Faucet not very well cleaned. Items still on room carpet that showed it wasn't vacuumed well.
Staff for the coffee shop was very short handed for a weekend. Breakfast was good but waited 45 minutes for an egg sandwich.
For the price of the room, it was not completely satisfactory albeit the staff were very polite.

Partner

6/10

Pleasant

28 Apr 2026

Heather O.

The room bathroom needed to be cleaned better

4/10

Poor

27 Apr 2026

Andy

Great location to be around. Don't recommend getting breakfast there however. Took an hour for them just to get an egg sandwich with potatoes on the side.

Self

6/10

Pleasant

26 Apr 2026

Robert

The drain in the shower was partially blocked with standing water. We were told that it was fixed, but that was not the case.
The stopper in the sink didn't work.
The breakfast had a very poor selection, many of the items on the menu not available and those were of poor quality. The price of the few breakfast items available was excessive.

Friends_and_family Family

4/10

Poor

24 Apr 2026

ramzy

location is nice but the room had smelled like bad odor and bed was not comfortable. parking spots are very limited also not as convenient as other hotels.

Business

10/10

Exceptional

23 Apr 2026

Mark

Nice location with very comfy beds and a secure parking garage. Restaurants are a close drive or uber ride away

Friends

8/10

Excellent

23 Apr 2026

david m

Had a noise complaint from another guess. At 1:30 a.m. from a loud television, which was addressed by the overnight front desk person, (banging) on the door opposed to calling the room first and letting us know the TV was too loud for the guests in the next room. And then for her to lie and said she called was Unsatisfactory , and then to threaten to have us removed after making us aware of the loud T. V was uncalled for

Partner

6/10

Pleasant

21 Apr 2026

Tamika

the staff was great property in a good area if you're visiting and like restaurants to shop i only had an issue with the room 309 it had a very bad mildew moldy smell it caused me and my friend dizziness when in the room and nausea i think it should be checked out.

Friends

10/10

Exceptional

20 Apr 2026

Laura

Clean and comfy room. Staff friendly. Very quiet area. Parking in carded lot. No free breakfast, but cafe open. Very comfy stay. Mall across the road.

Self

6/10

Pleasant

20 Apr 2026

Mouhamadou Laminou

Nice place,but have to pay for the parking

10/10

Exceptional

19 Apr 2026

Eric

Excellent service, easy to access & convenient spot.

Self