Name: Sonesta Atlanta Northwest Galleria - Marietta
Address: 6345 Powers Ferry Road, Atlanta, 30339, US

10/10

Exceptional

01 Aug 2026

Mike

Great people and great environment. The rooms were very clean

10/10

Exceptional

29 Jul 2026

Daniel

The beds are amazing and a nice pool. Staff is wonderful as well. Bar food and drinks were great as well. Everything worked well to make my vacation amazing.

10/10

Exceptional

27 Jul 2026

Marcia

I highly recommend this hotel! There were some renovations taking place but they weren’t intrusive. The bed was beyond comfortable!! The shower head was a 6-jet High Pressure miracle!! I made sure to take two showers daily!! I’m buying the same shower head for my guest bath!! We were in room 514 and loved every minute. We never heard a single sound from inside our room. It was Sooo quiet! Awesome! Conveniently located! We walked 1 minute to get to Wafr House!

6/10

Pleasant

26 Jul 2026

Georgia

Good environment

2/10

Poor

26 Jul 2026

Tanesia

hotel did not meet my expectations. room was outdated and had a moldy or mildew smell. toilet did not seem to flush properly. room was very stuffy as if no air was circulating in the room. incident occurred with a remote in the room. when I reported it to the front desk, they seemed less than helpful about getting it addressed only after I contacted customer service. did it seem to get addressed. hotel smells I guess because they allow pets there. it seems as if they are going through some renovation . hopefully it will get better but I would not recommend sonesta. definitely this location again

10/10

Exceptional

18 Jul 2026

Kevon

Everything was clean and smelled nice. Big tv in the room. Once they finish renovating it will be perfect. Breakfast was good and had many options.

Partner

8/10

Excellent

17 Jul 2026

Colin

Staff were extremely helpful.

Family

10/10

Exceptional

10 Jul 2026

Valerie

The whole property was excellent very close to where I needed to be. Very quiet area highly recommend.

10/10

Exceptional

10 Jul 2026

sandy

Everything was perfect for me. Just noting that most of the 3rd floor appeared to be under construction. Kinda ugly. But I didn't care and it didn't affect me.
FYI. I love your fruit infused water in the lobby. It's perfectly refreshing. I appreciated the shuttles. Thank you. Great breakfasts.
Pool is beautiful. Gym kinda sucked. But all good.

Self

10/10

Exceptional

08 Jul 2026

Shannon

We stayed here for a Braves game and I wish we would have stayed longer. The hotel is beautiful, our room was comfortable, the breakfast was delicious, and the shuttle to Truist Park was the cherry on top.

Family

2/10

Poor

07 Jul 2026

Tatiana

Slippery shower, no air on shuttle

Partner

8/10

Excellent

06 Jul 2026

Jill

Pool area could be spruced up and cleaned periodically. More hours for food and bar services.

Family_with_children

8/10

Excellent

05 Jul 2026

Melissa

The lobby of the hotel is simply beautiful. There was a lot of construction going on during our stay. Our room was on the 8th floor and facing the interstate. Be prepared to hear traffic noise even on the 8th floor. The room needs love. It's dated... the bathroom is tiny and the lighting is dim. The AC was working fine, but there was a lingering smoke smell in the room. Kudos to the hotel for providing shuttle services for guests. Shout out to Mr. Fred!! Check in was easy and we were greeted immediately.

Family

10/10

Exceptional

05 Jul 2026

Chad

Perfect location to Chastain park

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

John

I enjoyed every moment it was lovely experience highly recommended

10/10

Exceptional

04 Jul 2026

Donald

Shuttle bus and driver on Friday night not helpful and time for pickup kept people waiting much much longer than we were directed it would be

Partner

8/10

Excellent

02 Jul 2026

Clarise

The staff was fantastic and the free shuttle to the Braves Stadium was a major hit with our group. The breakfast was okay, not a lot of flavour. Thankfully we had vouchers for breakfast because I couldn’t imagine paying $21 a person. On day two of our stay the air-conditioning was off for most of the day and didn’t start working until around midnight. Overall, we will stay here again, just maybe go to Starbucks across the street for breakfast next time.

Friends_and_family Friends

10/10

Exceptional

02 Jul 2026

Achantel

Amazing Staff

Self

4/10

Poor

02 Jul 2026

jean jacques

Lie on hotel.com there was transportation to the airport.Out of the swimming pool wasn’t clean. Restaurant didn’t have steak at all. Parking wasn’t free

Self

10/10

Exceptional

01 Jul 2026

Natalie

We visited the area to go to an Atlanta Braves game! The hotel offered a shuttle to and from the game which was AMAZING. Breakfast was good also! We will definitely stay here again!!!

Family_with_children

10/10

Exceptional

01 Jul 2026

Tanisha

Was a good experience. Would recommend

Partner

4/10

Poor

01 Jul 2026

KURT

This is the first time I had to pay an unadvertised and expensive parking fee for every night, just for parking my car at a hotel that I'm already paying for. This hotel was not the bargain that it appeared to be through expedia. I'll look for a better place to stay next time.

Friends

10/10

Exceptional

29 Jun 2026

Brad

Friendly staff, clean facilities, excellent food, and very comfortable beds. Would definitely stay again!

Friends_and_family Friends

2/10

Poor

29 Jun 2026

Ashley

As you walk in the entire hotel stinks it stinks like there’s a stench in there like it’s old and musty then the rooms don’t look like the pictures. When I checked into my room, I went to the third floor. There’s a lot of construction going on and when I went in my room, it smelled like mold. The beds are extremely small and it looks like that they don’t deep clean the hotel at all I went downstairs received another room on the eighth floor. The first room was on the third floor when I got to the eighth floor. The beds were still small and the room was just huge. The tub looks dirty the mole, the crown molding around the room and in the bathroom looks dirty would not stay here again. The entire hotel had a stench to it when I recommend would not stay there especially for the price.

Family_with_children

10/10

Exceptional

29 Jun 2026

Nathan

Great place close to a lot of things

Family

8/10

Excellent

29 Jun 2026

Joi

$18 to park per night and no free breakfast, not even a coffee station

Family

2/10

Poor

28 Jun 2026

Deidra

Nice hotel until i had a roach crawling across my tv screen and another on the floor. That made me disgusted and ready to leave if it had not been 2am i would not have stayed but the staff did move me to another room pretty quickly.

Friends

6/10

Pleasant

27 Jun 2026

Theodore

Breakfast not very good remodeling so a little inconvenient

Partner

2/10

Poor

26 Jun 2026

Nicole

Absolutely terrible experience. Please do not stay here.
We checked in on a Friday evening, went out to dinner, and when we returned later that night, our room was hot. We turned the thermostat down and tried to sleep, but there was no airflow and we hardly slept at all.
- [ ] The next morning, both our room and the hallway were miserably hot. I called the front desk and was told that someone would come look at it. We went to lunch, returned to get ready for an event, and somehow the room and hallway were even worse. When I went downstairs, I was informed that the air conditioning was out throughout the entire hotel, engineers were on-site, and it should be fixed soon.
Getting ready in that room was miserable. When we returned from our event later that evening, there was still no air conditioning, and the front desk was filled with guests making complaints. We asked for a box fan and were told they had already given them all out.
What is most concerning is that at no point did the hotel offer to relocate us or proactively provide a refund. I ultimately had to call Expedia, and thankfully they were able to relocate us and advised that they would work with the hotel to secure a refund. Even that process was difficult because Expedia struggled to get anyone at the hotel to answer the phone.
During this process, we learned that the hotel continued checking guests in despite knowing the air conditioning system was not working. Guests were never informed in advance, nor wer

10/10

Exceptional

25 Jun 2026

Wayne

Great bfast, friendly staff, great for Braves games

Friends

10/10

Exceptional

23 Jun 2026

Fabian

Really kind and helpful from this staff.

Self

6/10

Pleasant

22 Jun 2026

Victoria

It was a good location but I can tell it was an older property. It was under construction and smelled like smoke. The carpet needs to be changed and the bathroom was not in the best condition.

Partner

8/10

Excellent

22 Jun 2026

Tracy

Hotel was very clean and well organized and easy to get to. There are a variety of restaurants and mall and baseball perk activities within that Cumberland area.

The restaurant staff was very accommodating especially during the continental breakfast time and the bar staff in the evening are Amazing.

The only minor dissatisfaction that I had was the lighting in the hotel and room hallways and in the room seemed to be a bit too dim for me. For safety purposes I highly recommend maybe considering changing the lighting to a more soft white lighting tone, it's a bit too dark in the hallways where the rooms in my opinion.

Also, for anyone who is traveling, the rooms are very noisy on the upper level (9th floor) due to the interstate traffic, be mindful when making a reservation maybe to a lower level room. Also be mindful that you will need to pay for parking each night you are onsite as well as the continental breakfast but there is a Waffle house next door and a Starbuck across the street.

The customer service/front desk ladies were very nice as well.

Partner

4/10

Poor

22 Jun 2026

Mary

The TV in the room didn’t work and when asked to get someone to look at it, we were told “it’s just not going to work.” No one ever greeted us at the lounge/ restaurant, so we just left. And now our card has been charged an extra $51 for our stay and we have no idea why.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Martha

Beautiful room.,........................

6/10

Pleasant

21 Jun 2026

Ava

If it is 4 people to a room the bed is not big enough. It is supposed to be a queen size bed but they look like twin beds. That’s my only concern

Family_with_children

10/10

Exceptional

21 Jun 2026

Taylor

Good everything good

Partner

10/10

Exceptional

18 Jun 2026

Tiffany

Will definitely stay here again.

8/10

Excellent

15 Jun 2026

Brandi

On check-in we were told the air was not working but they were working on it and hoped to have it back up soon. We were not told that it had been out for at least 2 days. Despite this we enjoyed our stay and would stay here again. Special shout out to Fred the shuttle driver!

Friends_and_family Friends

6/10

Pleasant

15 Jun 2026

Staci

All the staff were amazing and helpful the air was broken over half the stay and it was miserable the breakfast was good because it was a buffet but didnt like that only 2 breakfast were free and the kids would have to pay $17 also didnt like that parking was almost $20 a day

Family_with_children

2/10

Poor

15 Jun 2026

Yesenia

When we checked in the air conditioner was out in the whole building. They did not let us know when we check in. After a few hours we let them know about our room being hot and the staff said the air was out. They did not offer any accommodation or anything. They never gave us an ETA on have it fixed either. We ended up checking out along with several other staff. Staff were not helpful and were deceiving. They should have been upfront about the situation.

Family_with_children

2/10

Poor

14 Jun 2026

Amber

We arrived and I noticed how hot the lobby was. I assumed it was because the door was right there. The first room we were given was hot… the air was not working. They moved us to another room, and it was not as hot. We turned the air down and went to the concert. We came back 6 hours later and it was still hot. I explained everything to the lady, and she told me my money would be refunded - I tried to initially pay with cash, but they don’t take cash. So now I am waiting for my refund on my card.
We also had to drive 4 hours back home at 12am. If they knew the air was out, that should have been communicated when we got there to check in. They acted oblivious to it until after the second room and 6 hours later.

Friends_and_family Friends

4/10

Poor

14 Jun 2026

Winter

The air conditioning didn’t work

8/10

Excellent

14 Jun 2026

Tiffany

The hotel was wonderful. Lots of great amenities - Pool gym, shuttle service, restaurant.
The only negative experience we had was the A/C in the building went out. They did actively have maintenance there. But very inconvenient.

Partner

2/10

Poor

12 Jun 2026

Jessica

During our stay we didn’t have hot water for 24hrs. We didn’t have AC one of the nights. We had a molded pillow, the plumbing was sketchy, the $21. Breakfast buffet was worse than your standard continental breakfast. There was construction all over the hotel they would start working a little too early for our liking. It says pet friendly but there is zero grass area for the pet to use the bathroom and the rooms are carpeted, we had our puppy pads but so who knows what happened in the room before us. The floors felt yucky. The lobby was well kept and the pool area was also nice.
Staff didn’t seem very friendly to accommodate us.

Friends_and_family Family

6/10

Pleasant

11 Jun 2026

Debra

The room was clean and comfortable. That's the only positive thing to say about this hotel. The staff was rude. I dealt with three different people. Be aware that if you use the shuttle service, it might not leave when you think it will. We signed up for the 5:45pm time slot for the shuttle to take us to Truist Park. 45 minutes later, still no shuttle. Another family gave up and ordered a ride share and was nice enough to let us tag along. Then, after the ballgame, we waited for over an hour for the shuttle to show back up. Several other hotel shuttles had come and gone multiple times.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

carlos

Really nice and clean.. favorite lil spot

Self

10/10

Exceptional

08 Jun 2026

Delia

The hotel was very nice and clean. Breakfast was amazing and sever was very nice and helpful, Yulimar was very attentive as well. Will be returning soon

Family_with_children

10/10

Exceptional

07 Jun 2026

Ben

Rooms were clean, bed was comfortable. Staff was helpful.
The restaurant food was excellent.
Restaurant staff could be more attentive and organized.

Self

10/10

Exceptional

07 Jun 2026

Cade

All around great experience

Family

4/10

Poor

07 Jun 2026

Anthony

Staff was terribly slow checking us in.We've stayed here before and it was like nite and day.They gave us a room on the 2nd floor as far from the elevator as you could get.They were doing some kind of maintenance in the hallways so that was a delight to walk thru.Im pretty sure we were stuck there as payback for mentioning how slow the check-in process was.$18/day parking fee in an outdoor lot was a rip off.I wont be returning.

Partner

10/10

Exceptional

06 Jun 2026

Jamar

Nice hotel

Family_with_children

6/10

Pleasant

06 Jun 2026

Jessica

The front desk staff were very pleasant and helpful. The hotel was outdated, but clean. Our room had very poor lighting and the sink would not drain. We used the shuttle service to Truist Park- we were excited for the convenience but the driver had a bad attitude. On the ride home he allowed way too many people to board and my husband had a stranger sitting on top of him. It was an uncomfortable ending to the night. Probably wouldn’t stay here again unless it was all that was available.

Family_with_children

8/10

Excellent

05 Jun 2026

Veronica Rodriguez

Cuarto limpio, cama cómoda, agua caliente, baño en buenas condiciones.

Family

4/10

Poor

05 Jun 2026

Joseah

It’s ok but needs renovation couldn’t use the gym because it was under maintence the bathroom door in my room wouldn’t close some of the area around the door frames are chipped and they had a flood recently so there were fans in the hallways on the floor we stayed on and down stairs near the bar and lobby to dry the carpets. Front desk staff was helpful but hotel just needs better up keep it looks old

Family

10/10

Exceptional

04 Jun 2026

Elis

It was good

10/10

Exceptional

01 Jun 2026

Alexis

Weather was ok, but I was very happy about service cleanness in our room, personal very corteges, will not hesitate to rent again

10/10

Exceptional

31 May 2026

Scott

Excellent stay. Shuttle to Cobb Galleria. Great breakfast. Highly recommend.

Friends

10/10

Exceptional

31 May 2026

Addie

Clean rooms and convenient

Family_with_children

2/10

Poor

31 May 2026

Hooi Sing

Property had major leaks and lost hot water with AC during part of the stay. The room had mildew smell, gym was unavailable due to water damage with overall poor condition. I have never left any negative reviews but felt necessary to share.

Self

10/10

Exceptional

29 May 2026

Thomas

Really enjoyed the gym. Location was very convenient to Braves stadium and Roxy theater

Family_with_children

8/10

Excellent

28 May 2026

Haoyang

good

Self

10/10

Exceptional

27 May 2026

Marc

The shuttle to Chastain Park concert was excellent!

Family

10/10

Exceptional

27 May 2026

jaren

We loved our stay in Atlanta! Sonesta and their staff were so friendly and helpful. We loved having the shuttle take us to Truist Park for the games. Fred was our driver and he was absolutely amazing! We loved having him drive us back and forth! Fred is the best!!

Friends_and_family Family

2/10

Poor

26 May 2026

Byron

Should advertise also that you need to pay 20$ for parking and 25$ for breakfast.

4/10

Poor

24 May 2026

Stefanie

Charged over $30 a day for parking and had to pay for breakfast. Neither of those were mentioned when I booked this hotel. I wouldn’t have stayed if I knew you had to pay that much for parking and that breakfast wasn’t included!

Family_with_children

4/10

Poor

20 May 2026

James

No hot water--none, zero--for the last day I was there. Staff was completely unsympathetic, so-what, called maintenance attitude. They suck. Breakfast bar outlandishly overpriced. Old fruit. Nothing more than a continental breakfast for $26. Nothing cooked to order. Oh, but the coffee is free. Pool was dirty. Sparse equipment in the \"gym\". $38 a day to park in the freaking parking lot. Total disappointment.

Self

2/10

Poor

19 May 2026

Tyriik

Way overpriced, staff was unprofessional, horrible experience

Partner

4/10

Poor

19 May 2026

Hope

There was no wifi our entire trip and parking is expensive

Friends

10/10

Exceptional

19 May 2026

Bryce

Everything was wonderful. Great experience for all.

Friends

10/10

Exceptional

18 May 2026

Safiyyah

Please give your staff a raise

Family_with_children

8/10

Excellent

17 May 2026

Sylvia

The hotel is nice. The king room was nice and very spacious. However I did not know you had to pay for parking. Had I known, that would have been a deal breaker for me. The rate was a little more than I normally pay.

10/10

Exceptional

17 May 2026

Safiyyah

Y’all have the best team there they need to get all get a raise

Family_with_children

10/10

Exceptional

17 May 2026

Safiyyah

You have the best team there

Family_with_children

10/10

Exceptional

17 May 2026

John

A/C worked great. Fred did a great job shuttling us to and from Truist Park. No issues with the hotel , except the beds were pretty small and one was pretty much against the wall.

Family

8/10

Excellent

17 May 2026

Cameron

Can’t believe you have to pay $20 a night to park but other than that the place was great

Family_with_children

10/10

Exceptional

17 May 2026

Virginia

Ok

Partner

10/10

Exceptional

17 May 2026

Santos

Exactamente buen lugar

Self

10/10

Exceptional

16 May 2026

Shelly Ann

Gym did not have a bench press or enough space for stretching. Breakfast was far to expensive

Self

10/10

Exceptional

14 May 2026

Angelina

Room was clean, everything was great.

Partner

10/10

Exceptional

13 May 2026

Blake

Friendly staff, nice bar.

Self

8/10

Excellent

11 May 2026

Zedric

Everything was fine until we were informed that there’s $22 to eat breakfast. I’m pretty sure it says that it’s a complementary breakfast for this location.

Partner

10/10

Exceptional

11 May 2026

Nicole

I stay at hotels quite often and I have to say I am VERY happy with my stay at Sonesta. The staff was so friendly and helpful. We had tickets to the Bananas and took the shuttle and Fred (the driver) is AMAIZING!!!!!! My husband and I had time to kill waitting on friends to meet us in the lobby and we sat and chatted with Fred for a good 30 minutes. He took the time to drop us off at a easy place to find so he could pick us up after the game.
The hotel it's self was very clean with no weird smells.

Partner

10/10

Exceptional

08 May 2026

Alexis

Very nice place, conveniently located next to a grocer. Great pool.

10/10

Exceptional

07 May 2026

Donna

It was overall a awesome place to stay

Friends

8/10

Excellent

06 May 2026

Scott

Rooms was clean, comfortable. It is a little loud from the interstate as we had a room on the interstate side of the hotel. Also i had already purchase the room when I was informed its 30 a night to park at the hotel. A little strange since its kind of away from Truist Park, but overall nice hotel.

Friends_and_family Family

10/10

Exceptional

04 May 2026

Susan

The whole staff was very friendly, considerate and helpful! When I first got there, my room was next to a loud, barking dog. They immidiately gave me another room righ away. Also, they have a shuttle service within a 5 mile radius which I was able to take advantage of. The gentleman who drove the van was super kind and helpful.

Self

10/10

Exceptional

01 May 2026

Desirae

The room was nice smd front desk staff was welcoming .

10/10

Exceptional

01 May 2026

Cheryl

Nice visit

Family

10/10

Exceptional

01 May 2026

Ariana

Friendly staff, and the room was nice and clean! Braves fans, this is a good choice for proximity to a game but NOT walking distance.

Partner

10/10

Exceptional

01 May 2026

Foster

Break feast was delicious Constantly changed the food daily so the change of food was refreshing. Staff was amazing as well

Friends

10/10

Exceptional

29 Apr 2026

coleen

Clean room noce amenities nice staff quiet

Partner

10/10

Exceptional

28 Apr 2026

Nicole

Delightful stay. Every staff member was helpful and so polite. The area seemed very safe and convenient to everything we wanted to do in Atlanta.

Self

8/10

Excellent

28 Apr 2026

Deana

Fine

10/10

Exceptional

26 Apr 2026

Bryn

Coffee was great; beds were very comfortable

8/10

Excellent

26 Apr 2026

Helen

Clean rooms at a great location. Air conditioning wasn’t working but we didn’t complain since we had such a short stay. We let the front desk know when we checked out.

Breakfast was an extra fee so we went to the Waffle House across the parking lot. Best Waffle House. Great service.

Don’t rely on the shuttle to Truist park. We were already a little late for the Braves game. The shuttle had to drop off passengers at Chastain park first so after sitting around concert traffic, we didn’t get there until the 6th inning. After the game, we stood out at the pick up location for about 30 min after requesting a shuttle. We ended up getting an uber back to the hotel, paid $30.

Good hotel, a little dated. Great location. Just park at the ballpark.

Partner

8/10

Excellent

26 Apr 2026

tom

The room was fantastic and the amenities were great. We came to see an Atlanta Braves ball game and picked this hotel at the recommendation of the Atlanta Braves/MLB.

Positive: they have a convenient shuttle to Truist field

Negative: it should drop you off and pick you up at the rideshare stop instead of at the corner where they did.

Family

8/10

Excellent

24 Apr 2026

Terrie

The staff was excellent and kind. The boiler went out so, we had no hot water for almost 30 hours meaning, no shower...I had to meet family and conduct business...not a great feeling. The staff handled the situation flawlessly. My husband and I had a great time otherwise. The Chattahoochee had great food as well as service.

Partner

8/10

Excellent

22 Apr 2026

Sharon

The breakfast was relatively fresh since we dined late. There were a lot of choices but there were lot of the basics - scrambled eggs, bacon, sausage, potatoes, grits, biscuits, fresh fruit, yogurt, bagels, toast, muffins. It just didn't feel like it was worth the price.

The room was large but dark. Parking seemed expensive to self-park in the large open lot.

Business Partner

10/10

Exceptional

20 Apr 2026

Ayana

I very much enjoyed my birthday weekend here at Sonesta! Lovely staff, beautiful property, and a very gracious gift from the hotel! The only issue I had over my birthday weekend was the waitress Imani from the Chattahoochee Grille who was hostile after over charging me but everything turned out perfect! Thank you to those who made this a wonderful weekend for me!

Partner