Doubletree By Hilton Atlanta Windy Hill Ballpark

United States , Atlanta - GA
Atlanta, 2055 South Park Place
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100 reviews shown

8/10

Excellent

27 Apr 2026

Charles Taylor

This is an older hotel, but it was well kept. I was impressed that the carpet felt as clean as it did. The check in staff did their job but could have had a bit better customer service. The lady who checked us out was friendly. The shuttle to the battery was nice and easy. The only downside to the hotel was that you could not change where the showerhead sat and the shower curtain for the shower was way to small for it so it did ot prevent water from getting all over.

Partner

10/10

Exceptional

26 Apr 2026

Allison

Great Stay! Just wish the pool inside was working and pool outside was a little cleaner.

Will be back if we ever go to ATL again

Family_with_children

10/10

Exceptional

25 Apr 2026

summer

Very clean and located to everything we were in town for.

Partner

6/10

Pleasant

25 Apr 2026

matt

The room was ok, nothing fancy.
I was not expecting to pay for parking or to pay for the expensive complementary breakfast.

Family

6/10

Pleasant

03 Apr 2026

Tara

The hotel was relatively clean, pillows were beyond comfortable! Only downfall was paying to park a vehicle and paying for breakfast.

Family_with_children

10/10

Exceptional

02 Apr 2026

Kali

Nice a reasonable price

4/10

Poor

31 Mar 2026

Elliott

Room dirt under and around bed. Shower not draining well.

Self

10/10

Exceptional

30 Mar 2026

John

The driver to and from game on the shuttle was the most friendly and polite person. Thanks Delvin

Partner

10/10

Exceptional

21 Mar 2026

Bruce

Was a little bit disappointed with the buffet breakfast for $17. All staff were very friendly though rooms were clean.

Partner

2/10

Poor

21 Mar 2026

Will

The property is in a good location and the staff was friendly. Unfortunately, we did not have a good experience. The air conditioning in the room did not work so we were changed to a different room and it still didn’t work. We were too tired to change again, so we just suffered through a night where the room reached 85-90 degrees. The staff apologized but said there was nothing they could do.

Friends_and_family Family

8/10

Excellent

17 Mar 2026

good stay, furniture not sturdy, i went to sit on a chair in the room and the legs fell from under neath

Partner

4/10

Poor

08 Mar 2026

Amanda

pool under maintenance in march and ac didnt work but staff was amazing

4/10

Poor

08 Mar 2026

Sheryl Van Der

Outdated hotel. A/C not working properly, phone to call front desk not working. Everything about this property feels old and past.

Family

10/10

Exceptional

24 Feb 2026

Timothy J

Front desk staff were very friendly & warm chocolate chip cookies! Awesome

Friends_and_family Family

4/10

Poor

23 Feb 2026

Richard

Buyer beware: They did not have the room I reserved and would not refund the difference. When I arrived, which was earlier than the check in time, they told me that no suite was available, nor would it be available and because I used a third party to book the hotel there was nothing I could do. They overbooked the suites. I reached out to Expedia and even they reached out and the hotel refused to refund the difference of the downgrade that I had to stay in. I know things happen, but the fact they would not refund the difference, even when Expedia reached out speaks volumes about their business practices.

10/10

Exceptional

30 Jan 2026

Luke

Very good. I think the hot water was down but Atlanta was experiencing very cold water. Excellent staff very nice and friendly

6/10

Pleasant

19 Dec 2025

Nathaniel

Front desk was courteous and accommodating but they paying for parking wasn’t mentioned when I booked and we had to switch rooms the carpet was pulling up from the floor

Leisure Family

10/10

Exceptional

15 Dec 2025

Clean room, friendly staff and beautiful hotel

Partner

8/10

Excellent

08 Dec 2025

Jacqueline

Room was nice and clean, but bottles of water was missing and had to gobto the front desk to request it

10/10

Exceptional

04 Dec 2025

JoHanna

Front desk was friendly and helpful. The bartender was too. Love that the hot tub was hot and relaxing on a very cold weekend.

Business Self

10/10

Exceptional

03 Dec 2025

Antonio

Great

8/10

Excellent

25 Nov 2025

David

Pool was closed. Bummer. Breakfast too expensive. Should be included with room like other hotels. Front desk personnel very friendly. Security lock at door fell out of wall.

Friends_and_family Friends

6/10

Pleasant

05 Nov 2025

Joseph

Hotel was nice. Will stay again. Everyone was nice as well.

Business Self

10/10

Exceptional

27 Oct 2025

Alfonso

Had a great time.

Business Self

6/10

Pleasant

19 Oct 2025

Audrey

The room was noisy from interstate traffic and a car alarm going off in the parking lot, there was smoking on our floor, and we never got clean glasses. The staff was friendly, and the hotel was clean. The lobby seating area was nice, large, and comfortable.

Business

10/10

Exceptional

08 Oct 2025

CRYSTAL

COMFORTABLE BEDS, NICE POOL, GOOD SERVICE

Friends_and_family Friends

2/10

Poor

02 Oct 2025

Nicole

Did not have free breakfast as advertised in the indoor pool was down. Also, they couldn’t find my reservation and blamed it on a new system. I had to wait almost an hour in the lobby tired after my flight. Not a pleasant experience.

Business Family_with_children

10/10

Exceptional

29 Sep 2025

Leslie

I can’t say enough about the kind and caring staff here at the DoubleTree. Stacy was my first point of contact - she went above and beyond to accommodate an early check in for me. She empathized with us so naturally, and I really felt taken care of. Our room was very spacious and clean, and the king sized bed was so comfy that we slept in until 1pm! My next “wow” moment was the next evening; I approached the bar/restaurant and bc it was empty, I asked the man if the kitchen was closed? He was so warm and friendly and offered to fire up the kitchen to make me a pizza. He introduced himself as Brian. I was just blown away at the genuine hospitality. Brian really didn’t have to accommodate me but he did anyway, and in a way that made me feel welcomed. I wanted to make sure I gave these staff a proper shout out for being AMAZING just because. 10/10 will be back to this DoubleTree. Your kindness is so appreciated.

Partner

6/10

Pleasant

25 Sep 2025

Jarrett

It was fine. The lobby is nice, but the rooms are dated. You can see the paint chipping. The AC units in the room are SO LOUD. You have to close the door to get some sleep. The staff was lovely, and very kind.

Leisure

10/10

Exceptional

21 Sep 2025

kanisha

Was good

8/10

Excellent

19 Sep 2025

Blake

Booked a queen, was given 2 doubles. Building is dated. Not an ideal walk to Braves stadium. Staff was great especially Brian and Staci

Self

10/10

Exceptional

14 Sep 2025

Olga

Staff was amazing..Jamila and think jamal were wonderful and respectful

10/10

Exceptional

07 Sep 2025

Brandon

Looking forward to my return wasn’t exspecting the outstanding service so was pleasantly surprised & wanted to extend my stay but duty called B right back alright now!

Business_and_leisure Self

2/10

Poor

06 Sep 2025

Crysta D.

Poor management, electrical issues - the lighting on the whole floor came off. Building inside the room looked old. Pool was not working; it had a leak. Appearance in photos were not same in room.

Business_and_leisure Self

6/10

Pleasant

02 Sep 2025

Jessica

recently stayed two nights here because it was very close to truist park, room was very clean, bathroom smaller. only complaint is the elevators barely worked & were supper slow. hotel room was a little more dated than most doubletrees i’ve stayed at.

Leisure Family

6/10

Pleasant

01 Sep 2025

Toccara

The hotel smells like a Chinese restaurant when you walk in… not sure why? Super weird. Power in room flickered day 1 & 2. The room kept losing power. The AC temperature would drop over night & when you wake up in the morning the bathroom had water on the counter which was coming from the light. The room was nice & would’ve received a better rating had the above not happened.

Leisure Family

4/10

Poor

31 Aug 2025

Myra

Choose another hotel

Outdated. Dirty. Staff not welcoming.

Friends_and_family Friends

8/10

Excellent

24 Aug 2025

Reginald

You need more than one shuttle bus to take customers to baseball game.

6/10

Pleasant

24 Aug 2025

Shakara

The only thing good about this hotel was the convenience to Truist Park. I booked a king room with a balcony I got a double room with a view never was told the king rooms were sold out .The toilet constantly ran and there is only one working elevator so that made waiting unbearable I’ll never book this double tree

Leisure Partner

8/10

Excellent

23 Aug 2025

Adebayo

Close to groceries and restaurants

Leisure Self

10/10

Exceptional

21 Aug 2025

Bonnie

I use this property when I am training new reps. It has a great lobby and work area. It is unfortunate that they provide a printer, but no ink in the cartridge.

Business

4/10

Poor

21 Aug 2025

Tameika

I arrived at the property without a reservation and was told I should book the reservation online, as it would be cheaper. After I booked online, they asked for a confirmation number. I provided the number and they said they could not look it up that way. After locating my reservation, I was told they did not have the room I booked and they were not sure how I was able to book it online as it was not available. Since the bed was smaller than what I booked, I asked of the room was cheaper and was told no. After check in, I asked if a bellman was available to assist me with bags. The response was that they had a luggage cart I could use. The front desk person walked me out and put 2 bags on the cart and said he had to go back to the desk. After loading my own remaining bags, it was hard to push or turn the cart. All of my bags fell off as I was trying to enter the building as there is a floor depression at the opening doors. The front desk person came and helped me get one bag back on. When I got to the elevators, the wheel got stuck and the cart completely fell over to one side. Thank s time I had the pick up the cart and the luggage. When I finally made it to my room, it was clean and comfortable.

Leisure

10/10

Exceptional

14 Aug 2025

James

Professional

6/10

Pleasant

12 Aug 2025

Talia

The best thing about this property is the staff. They were very kind and friendly, as well as very helpful. I connected with about 5 staff and only 1 did not fit this description.

The front lobby area is beautiful and modern. However, the pools left much to be desired. The outdoor pool was open but the water was very cloudy. The indoor pool was under construction and looked rough. There was also a hot tub that looked dated.

The rooms were clean and nice. However, lighting was terrible. Also, there were several areas that were patched up, making the room look rundown.

The most frustrating part is I repeatedly tried to work with Expedia and the property to check out early and get a credit for the night I wasn’t staying. However, I had to go through several hoops and didn’t get that issue resolved. That was very frustrating.

The property has great easy, free parking. It’s also close to several shops and restaurants. Target, Starbucks and Chipotle are walking distance, along with some other local restaurants. Overall it was a nice property. I give it 3 stars due to the condition with patched up stuff.

Leisure Family

4/10

Poor

11 Aug 2025

Christine

One elevator was not working and the doors of \"working\" elevator would not open all the way and was very slow. Long lines of people waiting to use the 1 \"working\" elevator . indoor pool was empty. outdoor pool was dirty, water was hazy and looked like it had not been cleaned for some time.

Leisure Partner

2/10

Poor

10 Aug 2025

Victor

Elevators were slow or didn’t work for the entire stay. I had to take the steps. The ac didn’t work on day one and went out again on day 3.

Leisure

6/10

Pleasant

07 Aug 2025

Verified traveler

Staff great, room ok

The staff are great; responsive, polite, accommodating. The staff are the best part of this place and deserve a raise.
The room was okay. Some outlets were missing covers, the window latch didn’t fit one of the sliding doors, and the bed had a tear in the fitted sheet.

Partner

4/10

Poor

07 Aug 2025

Hiroki

Shampoo, conditioner, and body soap were not fully filled up when checking into the room.
There was no towel on the shelve in the pool area, so I asked the front staff for some pool towel, but they just told me to wait until the other staff who takes care of preparing towels to show up. It was already pool open hour and they should have been ready for it.
Also, indoor pool was broken, that was disappointing.

Leisure Family

10/10

Exceptional

06 Aug 2025

Andrew

The hotel was close to the ballpark in Georgia

Leisure Self

6/10

Pleasant

31 Jul 2025

Tatiana

The room was fine, carpet and curtains needed to be cleaned. Pillows were very comfy.

10/10

Exceptional

31 Jul 2025

Tiffany

I’ve stayed at this property several times and have always had a great experience however, It does seem like the housekeeping team could use more team members. They work very hard and are wonderful but need more people.

Business_and_leisure Self

8/10

Excellent

29 Jul 2025

Wendy

Great location and staff was very friendly

Friends_and_family Friends

10/10

Exceptional

29 Jul 2025

Arlene

Leisure Family

8/10

Excellent

25 Jul 2025

Virgle B

Shuttle to and from ballgame, very friendly staff, soft and extremely clean bed sheets and cover, swimming pool and surrounding area. All around was a great stay. Would want the same place again, if went back Georgia.

Leisure Family

10/10

Exceptional

21 Jul 2025

William

Beautiful hotel. Staff was very friendly. Probably nicest ever experienced at any hotel.

Friends_and_family Family

8/10

Excellent

21 Jul 2025

Silvia

It was ok

Leisure Partner

2/10

Poor

15 Jul 2025

Christopher

Handles falling off doors to closet and bathroom. Smell was bad. Major potholes on road driving in. Needs major renovation.

Leisure Family

10/10

Exceptional

11 Jul 2025

Bonnie

This was a business trip, and the lovely lobby with a conference table was exactly what I needed.

Business Self

8/10

Excellent

07 Jul 2025

Jaime

Staff very friendly and shuttle to the atlanta braves games very appreciated and driver
Is great with hospitality.

Leisure Partner

6/10

Pleasant

05 Jul 2025

Rosemary

Smelled really nasty/weird throughout the hotel. Smelled like trash next to the pool like a dumpster was on the other side of the fence I’m not sure it if was but it smelled like it. Pool was dirty. Hair in shower and dead spider smooshed to ceiling. Jacuzzi broken. And the balcony was absolutely waste of the extra $ so small not even big enough to put a chair and it was dirty. Staff was VERY nice !!!! None of the above would be any of their control it’s just an old hotel and I think they work with what they got but need a few updates to the building

4/10

Poor

04 Jul 2025

Rolonda

pool & jacuzzi/hot tub is awful never again.

Leisure Family_with_children

10/10

Exceptional

02 Jul 2025

Colby

Excellent place and friendly staff will definitely be back.

10/10

Exceptional

29 Jun 2025

Brittany

The style inside was warm and welcoming, staff was friendly and helpful and the rooms were comfortable. One elevator seemedbto not work at all and the functional one was slow and noisy. The room had nice fixtures and very comfortable beds. My family and I enjoyed hanging out at the outdoor pool but the indoor pool looked nice also. We went to a Braves game and the hotel staff was very helpful answering questions we had regarding the game. The hotel was also less than a mile from the stadium. Highly recommend

Leisure Family_with_children

10/10

Exceptional

29 Jun 2025

Jay

Awesome place to stay for a braves game!

Leisure Family

6/10

Pleasant

26 Jun 2025

Manuel

Bad

10/10

Exceptional

23 Jun 2025

Juanyata

Perfect in every way

Leisure Family_with_children

10/10

Exceptional

23 Jun 2025

Vincent

Very Clean and Workers very nice.

Leisure Family

10/10

Exceptional

21 Jun 2025

John

Very nice hotel and staff. Need to get the bar open and serve food while bar is open.

Leisure Family

6/10

Pleasant

19 Jun 2025

Kelly

Old property--feels worn. I would not rate this as a 4-star property. Rooms need attention. Mattress was rutted.
Bathrooms are very small. The lobby is huge and has potential, but is currently underutilized for guests. It feels like it's mostly used for conferences.

Business_and_leisure Family

10/10

Exceptional

17 Jun 2025

Vantrelle

Beautiful hotel with great amenities, friendly staff are always available, and lots of space to relax.

Friends_and_family Family

4/10

Poor

15 Jun 2025

ASHLEY

Paid for a balcony and after 3 room changes still didn’t get a balcony, room we got had a window that took us 15 minutes to finally get locked. Sound from vents in bathroom kept family up all night! Lobby area nice. Rooms need updated And windows!

2/10

Poor

14 Jun 2025

Henry

The property is old and smells like roaches, the room we had 439 dirty carpets, the entry door doesn’t open easy you have to push hard to open it the tub was ok and has rust stains the a/c never worked it was so bad I left with my family at 5am it has a nice pool are indoors and outdoor but the water was extremely cold and murky look dirty.
Would never go back there or recommend this place lost my money.

Leisure Family

10/10

Exceptional

12 Jun 2025

Tabitha

I really really enjoyed this hotel. Only thing that was odd was the elevator. It was extremely slow sometimes taking minutes to close, but other than that, the hotel was extremely nice. No complaints. I love the free parking and the shuttle to and from the Truist park. Plus I like they had an indoor hot tub.

Leisure Family

8/10

Excellent

12 Jun 2025

Verified traveler

We don’t care if you use a third party booking

Nice room. Rolling bed also comfortable.
Service was a mix bag: reception desk sucked (they gave away my room - double- because I booked thru hotels.com. When I asked why, they told me they overbook and I could cancel… I called Hotels.com and got an early checking (after a different person at the desk took pity on us…). Elijah was the best!
Shuttle was convenient.
Parking great. One of the elevators’ doors did not work properly, but we managed.
So the only issue was the disregard for a reservation that we did months in advance just because we did not book directly with the hotel.

Friends_and_family Family

6/10

Pleasant

11 Jun 2025

Verified traveler

The elevators were barely working, rooms were dated, bed was uncomfortable

Self

2/10

Poor

11 Jun 2025

Jalal

Lumpy mattress, broken lumps, dirty outdoor pool, spotty internet, indoor pool suppose to be heated the heating was broken, the hottub was green and filthy, one of the elevater was broken.
Misrepresented the balcony is less than two feets deep, the bathroom is so small that you can't close the door

10/10

Exceptional

11 Jun 2025

Madyson

Clean, Safe, and Close to Truist Park

Leisure Partner

10/10

Exceptional

08 Jun 2025

Shanell

Love it it’s so hard to not love a double tree lol

Leisure Partner

2/10

Poor

03 Jun 2025

Allan

Elevators were a little sketchy. Got there at 8 o’clock after a 13 Hour drive andthe bar was not open.

Business_and_leisure Family

6/10

Pleasant

30 May 2025

Lisa

No ever answered the phone at the front desk. It was hard to get help.

Partner

10/10

Exceptional

28 May 2025

James

Breakfast is amazing but I highly recommend you add the meal voucher, saves you money for sure.

Business_and_leisure Family_with_children

10/10

Exceptional

26 May 2025

Atsuhiro

Very good for shuttle from hotel to truist park. But unfortunately I couldn’t get return shuttle from truist park.

8/10

Excellent

26 May 2025

Porsha

I got a great deal with the price. However, I am disappointed that the bar was closed. The pool lawn chairs were dirty and in the indoor pool was on the cold side. I would come back here again. They are under new management so made they will make improvements.

Leisure Family_with_children

8/10

Excellent

18 May 2025

richard

Convenient location. Picked it based on the shuttle to the braves game but shuttle was canceled on my stay. Driver was sick and no backup plan.

Friends

6/10

Pleasant

16 May 2025

Gaston

Need to fix your elivator sounds like it’s about to break

Leisure Family_with_children

6/10

Pleasant

15 May 2025

Cyndi

Not worth the price.. staff is very helpful

Not as close to Truist Park as I would have liked, a little misleading in the description. Photos on hotels.com were misleading ad well. Hotel is not as new as its show to be. Pool area is nice but pool is rundown, water is cold in the indoor pool and there were bugs in it.. hot tub however, was pristine and awesome to sit in. Bed was uncomfortable, breakfast was not worth what they charged for it and we barely had hot water in our shower. It took 5 minutes for it to get warm.

Partner

10/10

Exceptional

13 May 2025

Carmen

We loved the property and we will stay there again.

Leisure Partner

10/10

Exceptional

12 May 2025

Kim

Although it is an older hotel, it has been maintained well. Everything was neat and clean and it did feel like a luxury hotel. Our room was perfect! The hotel was in a great location with easy parking. It was a great experience overall and we would definitely stay here again.

Leisure Partner

10/10

Exceptional

11 May 2025

Kendra

Check in was smooth! Staff was very friendly!

Leisure

8/10

Excellent

11 May 2025

Lorenzo

Stay was okay, the cleanliness was questionable but other than that it was okay

Friends_and_family Family

10/10

Exceptional

04 May 2025

Gary

Great stay. I get up early, before staff in kitchen. The gentleman at the counter each morning went out of his way to get the coffee stared and bring me a cup. Many thanks to him.

Friends_and_family Family

10/10

Exceptional

04 May 2025

Kathyrn

Great option for attending Braves games

We stayed here for the night to attend a Braves game. The shuttle driver, Melvin, was wonderful. He went above and beyond for my elderly parents while we were there.

8/10

Excellent

04 May 2025

Bailey

The stay was nice. We were set to arrive 1 hour earlier then check in so we called to make sure it was okay and the person at guest services was rude and actually hung up on my wife. But other than that it was good.

Leisure Partner

10/10

Exceptional

02 May 2025

Mario

Thumbs up

10/10

Exceptional

30 Apr 2025

Arielle

Awesome, front desk staff is amazing

4/10

Poor

26 Apr 2025

David R

The hotel is dated original stuff probably from the 80 old rug throughout the hotel. I went to bar only to find out they lost their liquor license HOW does a double tree by HILTON loose their liquor license?

Business_and_leisure Self

8/10

Excellent

21 Apr 2025

Brian

Average +

Room was average, service was average, breakfast was expensive for what it was, bed felt 20 years old.

Friends_and_family Family

4/10

Poor

21 Apr 2025

Nate

Discovered water coming from light fixture in bathroom about 2p and the staff clearly was annoyed by reporting it. Very rude and we clearly bothered them.

Leisure Family

8/10

Excellent

20 Apr 2025

Juquetta

Lots of amenities. Safe well lite parking lot. Friendly staff who take pride in their job.

Leisure Family

10/10

Exceptional

16 Apr 2025

Elicia

Will come back!