Name: Extended Stay America Atlanta Marietta Powers Ferr
Address: 2239 Powers Ferry Rd, Galleria/vinnings, 30067, US

6/10

Pleasant

04 Aug 2026

Andrew

Housekeeping didn’t come to room once, boyfriend had to go ask for clean towels and toilet paper then proceeded to make him bring them our dirty towels.

10/10

Exceptional

01 Aug 2026

Justin

I had an excellent stay at Extended Stay America and couldn’t be happier with my experience. From the moment I checked in, the staff was welcoming, professional, and genuinely helpful, making me feel right at home. The room was clean, comfortable, and well-maintained, with everything I needed for an extended stay. Having a kitchenette was a huge bonus and made my stay much more convenient. The property was quiet, safe, and in a great location with easy access to restaurants, shopping, and the interstate. What stood out the most was the customer service. Every staff member I interacted with went above and beyond to make sure I had everything I needed. It’s clear they take pride in providing a positive experience for their guests. looking for a clean pl e this is it

4/10

Poor

30 Jul 2026

Andrew

We stayed for 4 nights, house keeping didn’t go in our room once, my boyfriend had to chase them down to ask for toilet paper and towels and after he did they made him bring them the dirty towels. 2/10 experience. Was not impressed.

4/10

Poor

30 Jul 2026

Matthew

The front desk staff was pleasant and helpful. However, it wasn't the cleanest. The last 3 days we were there, there was an old stained mattress against the wall in the hallway that someone decided to put there and nothing was ever done to remove it. Had a large roach visit us the last night we stayed. We left a day early.

10/10

Exceptional

28 Jul 2026

Curtis

No issues, great price, checking in was smooth

2/10

Poor

28 Jul 2026

Bryan

I would never stay at this hotel again, nor would I recommend it to anyone.

The property was dirty, poorly maintained, and honestly one of the most unpleasant hotels I've ever stayed in. The common areas and exterior were filthy, there were bugs, no hot water, and the smell of cigarette smoke and marijuana was throughout the property. There was even dog urine on the floor near the entrance.

My room key didn't work for my entire stay. I spent hours waiting for someone to let me into my room because management never resolved the problem. The staff seemed indifferent, and management showed little concern for the inconvenience.

I contacted customer service and was told someone would respond within 48 hours. A few days later, a regional manager called, said he was looking into the issues, and promised to call me back. I'm still waiting for that call.

To make matters worse, I was repeatedly awakened between 4:00 a.m. and 6:00 a.m. by staff members laughing, talking loudly, and playing podcasts on their phones. Getting a good night's sleep was impossible.

The experience was so unpleasant that I sent all of my clothes to the dry cleaners as soon as I got home. The only positive part of my stay was one young employee who genuinely seemed to care, but he admitted there was nothing he could do to fix the situation.

This hotel made me feel more like I was in a prison than a place of hospitality. I strongly recommend staying somewhere else.

2/10

Poor

27 Jul 2026

Bryan

I would never stay at this hotel again, nor would I recommend it to anyone.

The property was dirty, poorly maintained, and honestly one of the most unpleasant hotels I've ever stayed in. The common areas and exterior were filthy, there were bugs, no hot water, and the smell of cigarette smoke and marijuana was throughout the property. There was even dog urine on the floor near the entrance.

My room key didn't work for my entire stay. I spent hours waiting for someone to let me into my room because management never resolved the problem. The staff seemed indifferent, and management showed little concern for the inconvenience.

I contacted customer service and was told someone would respond within 48 hours. A few days later, a regional manager called, said he was looking into the issues, and promised to call me back. I'm still waiting for that call.

To make matters worse, I was repeatedly awakened between 4:00 a.m. and 6:00 a.m. by staff members laughing, talking loudly, and playing podcasts on their phones. Getting a good night's sleep was impossible.

The experience was so unpleasant that I sent all of my clothes to the dry cleaners as soon as I got home. The only positive part of my stay was one young employee who genuinely seemed to care, but he admitted there was nothing he could do to fix the situation.

This hotel made me feel more like I was in a prison than a place of hospitality. I strongly recommend staying somewhere else.

2/10

Poor

27 Jul 2026

Bryan

I would never stay at this hotel again, nor would I recommend it to anyone.

The property was dirty, poorly maintained, and honestly one of the most unpleasant hotels I've ever stayed in. The common areas and exterior were filthy, there were bugs, no hot water, and the smell of cigarette smoke and marijuana was throughout the property. There was even dog urine on the floor near the entrance.

My room key didn't work for my entire stay. I spent hours waiting for someone to let me into my room because management never resolved the problem. The staff seemed indifferent, and management showed little concern for the inconvenience.

I contacted customer service and was told someone would respond within 48 hours. A few days later, a regional manager called, said he was looking into the issues, and promised to call me back. I'm still waiting for that call.

To make matters worse, I was repeatedly awakened between 4:00 a.m. and 6:00 a.m. by staff members laughing, talking loudly, and playing podcasts on their phones. Getting a good night's sleep was impossible.

The experience was so unpleasant that I sent all of my clothes to the dry cleaners as soon as I got home. The only positive part of my stay was one young employee who genuinely seemed to care, but he admitted there was nothing he could do to fix the situation.

This hotel made me feel more like I was in a prison than a place of hospitality. I strongly recommend staying somewhere else.

8/10

Excellent

16 Jul 2026

Leticia

The room was clean and fairly comfortable.

Partner

2/10

Poor

09 Jul 2026

Michael

.

10/10

Exceptional

01 Jul 2026

Alice

Love this spot it is always nice

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Selina

The hotel is great but what really makes this hotel great is the staff from the managers to housekeeping they are all the best. Jalen, Lance and racheim are beyond any ESA or really any hotel period ive ever stayed at they are the absolute best and it need to be known thats what makes this hotel a great place to stay

10/10

Exceptional

15 Jun 2026

Blake

Property and Staff are absolutely amazing, very helpful , go above and beyond to make sure your stay is pleasant and peaceful

Pet

10/10

Exceptional

03 Jun 2026

Selina

Anyone staying at this hotel needs to know the staff goes above and beyond any hotel I've ever stayed in. Iam a Hilton diamond member and I get better service from jaylon and Lance than I have any Hilton property I've ever stayed in.

10/10

Exceptional

27 May 2026

Miriam

very spacious place, clean and good friendly staff!

Self

2/10

Poor

13 May 2026

Steven

got bed bugs- no hot water and many drug addicts who seem to live there full time. horrible - toilet also exploded and they gave me a dollar store plunger and said to fix it for them . nobody at front desk half the time and difficult to get clean towels. ZERO stars - stay away

Business

6/10

Pleasant

09 May 2026

Garfield

Check out is at 11am didn’t appreciate the front desk banging at my door & entering @ 9:30am to ask if I’m checking out

2/10

Poor

26 Apr 2026

Anna

The room had a terrible smell, roaches, and mysterious particles in the bedsheets.

Partner

2/10

Poor

28 Mar 2026

Nicholas

Everything about this hotel was disgusting. The first room wasn’t even ready, we walked in and the room smelled like heavy smokers room, nothing was dusted or cleaned, the bed looked like someone slept in it and it wasn’t cleaned, the bathroom was a mess, dirty used towels in the tub and sink.
The second room wasn’t much better. We checked out immediately and went elsewhere.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

wesley

Was a nice play would stay again

10/10

Exceptional

26 Feb 2026

Willie Jenkins

Friendly staff, the clean room & the easy check in.

Family_with_children

10/10

Exceptional

19 Dec 2025

LaToya

The stay was good with a friendly and helpful staff

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

LaToya

Nice staff and decent room

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

LaToya

Very nice staff

Friends_and_family Family

4/10

Poor

06 Dec 2025

Julian

Unfortunately the staff was very unhelpful. Took ten minutes for someone to show up at the front for check in it seems like no one was ever there. Only spent one night and the room had no bath towels, called in twice once before going to sleep around 11pm and was told they couldn’t help until the morning at around 7am & that was fine. When I called again at 7am they couldn’t help me until 11am, gee thanks just in time for my check out. I usually enjoy the continental breakfast provided but I passed this time, not only because one was not provided but if there was as many roaches in the kitchen as there was in the room… yeah I’ll pass.

4/10

Poor

21 Nov 2025

Larry

The room smelled like smoke and there were questionable people hanging around the lobby

10/10

Exceptional

17 Nov 2025

Isiah

The staff is great helpful kind and makes me feel very comfortable. 5 stars everyone needs a pay increase.

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Jackie

The staff is amazing and so friendly!

Business

4/10

Poor

05 Nov 2025

Purnanand

It’s is mostly used by people for extended stays and it was not up to date (feels dull). Also could smell smoking.

Friends_and_family Family

6/10

Pleasant

27 Oct 2025

Shakeela

The rear entrance did not appear to lock securely, which raised concerns about guest safety since it seemed that anyone could enter the building. The mattress was not very comfortable and felt overly firm, as if the springs were very noticeable. The building also produced loud mechanical or structural noises throughout the night, possibly due to proximity to an electrical or utility room, which made it difficult to sleep.

On a positive note, the room was clean and well maintained. The marketplace offered limited food options, so it would be beneficial to have a wider selection available. I did not have the opportunity to try the complimentary breakfast and cannot comment on its quality.

Business Self

2/10

Poor

27 Oct 2025

Joshua

Worst hotel experience of my life.
Will never step foot in another Extended Stay in my life again.
Terrible staff & stay.
Uncleanly, uncomfortable and no accommodations.

Leisure Self

10/10

Exceptional

20 Oct 2025

Darrin

The facility and the room that I was assigned were clean. Just as they have been during each of my visits to that particular facility. But what sets this particular hotel apart in my opinion, is its staff. As I mentioned previously, I've stayed at that particular facility many times. And the staff has always been friendly and helpful. Which is a very big plus in my opinion.

Business

10/10

Exceptional

19 Oct 2025

Jackie

Great place for a good price and the staff is amazing!

Business

10/10

Exceptional

14 Oct 2025

TAWAMA

Love ❤️ it

6/10

Pleasant

13 Oct 2025

Angeline

Good and good

Business

10/10

Exceptional

08 Oct 2025

Jackie

This hotel has been exactly what my husband and I have needed while in Atlanta. The staff is great, hard-working, and friendly. If you’re looking for a safe, affordable place to stay, this location is it

Business

2/10

Poor

07 Oct 2025

Manuel

Appliances very extremely old rust

10/10

Exceptional

06 Oct 2025

Jackie

I’ve really enjoyed my stay at this hotel. The staff really does make it a great place to stay. I like the location as well.

Business

2/10

Poor

04 Oct 2025

Heather

They put me in a dirty room with an unmade bed, and then after that, put me in a room with absolutely no garbage can at all, not to mention the inconvenience of the cart and the car distance to the door and the hill that it rolled down. It was so much work. I just couldn’t even get up in time for breakfast.

Business_and_leisure Self

10/10

Exceptional

30 Sep 2025

Jackie

The staff is

Business

10/10

Exceptional

27 Sep 2025

Jackie

The staff are the best part of this hotel!

Business

10/10

Exceptional

24 Sep 2025

Tiana

Clean, quiet, professional

10/10

Exceptional

22 Sep 2025

LaQuandra

This property is quiet, clean, and kid friendly. Staff is courteous, friendly, and professional. They made me feel welcome. Rooms are clean, comfortable, and spacious. It has a small kitchen with a 2 burner stove top and a mini full sized fridge. Overall experience I enjoyed my stay and recommended them to others!

Business_and_leisure

4/10

Poor

18 Sep 2025

Marcela

change breakfast

2/10

Poor

14 Sep 2025

Donald

When I got here, my room had no blankets cigarettes on the counters throw up in the toilet used for a soap with a long string of hair coiled around it I ordered a deluxe King studio with a pullout sofa and when I got here, the front desk person told me that unfortunately they had overbooked my stay and that he needed to upgrade me for free and then put me in a double queen room, and I tried to explain to him that I had paid for a king suite Deluxe room, and he still insisted that it wasn’t an upgrade and made me pay an extra $10 in order to move me to another room that was worse and not ready for me so then I had to go all the way back down and tell him about the room and he moved me to another room Which was also occupied and finally you got me to a third room and after all of this, he still hadn’t said sorry or anything for the inconvenience or for the ridiculousness of the situation and left me to it like nothing happened

Business_and_leisure Self

6/10

Pleasant

09 Sep 2025

Tatianna

Bc

10/10

Exceptional

07 Sep 2025

Gloria

Check in was real easy and quick the staff from front desk to house keeping was really nice to my family and others from what i could see during my stay

Leisure Family_with_children

8/10

Excellent

06 Sep 2025

Verified traveler

Could be better but not bad

For the pay and location, this is good.

Self

4/10

Poor

31 Aug 2025

Verified traveler

Place stinks not comfortsble. Didnt feel safe

Friends_and_family Family

2/10

Poor

24 Aug 2025

Patricia

I didn't like anything about this property. It was literally a dumb. Good for others who are on extended stays I guess. I was happy I walked with my towels. Just the idea of guests using the towels to dry their dogs, is sickening. I was in two rooms and in both rooms the windows were broken. I felt unsafe. I told the front desk, but I doubt it was repaired. Went into another room 3 days later and the same thing. Window lock was broken. Expedia needs to take this hotel off their list. I would have never chosen such a hotel, but it was a family member who decided on this place. Very disappointing. This hotel is really zero star. There was a meeting room downstairs and I asked if I can sit in the room and I was told no. Never again. For the price that I paid it wasn't worth it.

Leisure Family

10/10

Exceptional

17 Aug 2025

Jackie

The staff is absolutely amazing and so kind. Haven’t had any issues since staying here and would definitely recommend this location to others!

Business

10/10

Exceptional

13 Aug 2025

Jackie

My husband and I have been here for a few months now for work and we could not have asked for a better staff at a hotel. They’re kind, friendly, and caring. The hotel is also very peaceful. Definitely recommend to anyone looking for a peaceful comfy place to stay!

Business

10/10

Exceptional

12 Aug 2025

Verified traveler

The staff are very kind and helpful! When there’s an issue they do what they can to fix it. I would recommend this location to anyone looking for an affordable safe place to stay!

Business

2/10

Poor

30 Jul 2025

Austin

The guy that checked me in was nice and accommodating but the rest of the facilities were way below sub bar, I highly advise that no one books a stay here

Leisure Self

2/10

Poor

24 Jul 2025

mickey

You should be more accommodating to your guests who check in overnight after traveling four hours from a different state with a reservation. The clerk simply blamed it to the systems being down, and he could not get access to make a key. This is outrageous. After driving hours I was told that I could not get a room even though the room was paid for.

Leisure Self

10/10

Exceptional

21 Jul 2025

Dale

I had an issue with my original reservation and was moved to a sister property. The new GM, Tracey, was the one that made my stay worth it. He went out of his way to accommodate me for the issue at the original location. His staff was friendly, and checked in on my needs while I stayed there. I give Tracey and his staff an A+ for going out of their way to make me feel welcome and to help me when I needed it. I will definitely be checking in at one of his properties on my next business trip to ATL. Thanks!!

Business Self

2/10

Poor

15 Jul 2025

Miriam

You have to ask for new towels daily.. there was no wifi the last day.. sheets never changed.. no coffee sometimes.. first floor noisy.. beds very comfortable.. people sleep there

Leisure Family

2/10

Poor

05 Jul 2025

Raviteja

I have booked a non smoking room and requested the same at the time of check-in. But once we enter the room we could not even breathe with cigarette smell. Also, bathroom door was broken couldn’t close it. Since we are very tired after driving for so long. Had to sleep there. It was terrible experience

Leisure Family

10/10

Exceptional

05 Jul 2025

Loretta

Team has been great my stay here

2/10

Poor

28 Jun 2025

Elizabeth

Orbitz overbooked so i didn’t get the room I reserved and the alternative did not work for my family’s needs; this was discussed with orbitz and since it was an equivalent price for the room they gave there was no compensation difference even though the room itself did not work and I specifically needed a king bed, however it was very late at night and we were stuck in a storm for several hours and just needed a place for the night. The room itself is very outdated compared to photos and was not clean. There was hair in the sheets and in the bathroom sink upon arrival and mirror in bathroom was dirty. I would not stay here again. The only positive was the person working the front desk was very kind.

Leisure Family_with_children

2/10

Poor

22 Jun 2025

Dillon

No

10/10

Exceptional

20 Jun 2025

Sean

Great staff and very clean rooms

Leisure Self

10/10

Exceptional

19 Jun 2025

Henry

Everything was great, smoke free facilities but definitely need a smoking area outside so people arent beside entrance smoking but otherwise it was wonderful

Self

2/10

Poor

18 Jun 2025

Aaron

I am 54 years old and seasoned traveller, this is the worst hotel I have ever stayed in, period! Expedia should remove it. People sleeping in cars in the parking lot, rusty appliances, stick floor, the rudest staff I have ever encountered and took forever to check in. No water as of 10am

Business_and_leisure Family

10/10

Exceptional

17 Jun 2025

Jackie

10\10 recommend!

10/10

Exceptional

17 Jun 2025

Jackie

I haven’t met a more awesome staff at a hotel

10/10

Exceptional

17 Jun 2025

Jackie

Great hotel, great staff!

10/10

Exceptional

17 Jun 2025

Jackie

I’ve been here about a month now for work and it’s honestly been amazing! The staff are awesome and very friendly! If you’re looking for a good place to stay that isn’t gonna break the bank, I definitely recommend this ESA!

Partner

2/10

Poor

15 Jun 2025

aurelien

Terrible service, old smelly rooms, breakfast was a joke, stuck up toilet and no help from front desk, not even providing a plunger.

Friends_and_family Family

2/10

Poor

11 Jun 2025

Kelsey

Complete dump. I had to sleep in the car due to cigarette smoke wafting through our AC unit (this is allegedly a completely non-smoking hotel). Sketchy clientele and filthy room. I've been to Extended Stays in the past, so obviously not expecting anything glamorous, but this one is a wreck. Furthermore, I have spent hours with Expedia Support, notified multiple employees at the front desk as well, and still have not received any refund, even for the 2nd night we of course did NOT stay.

Business Pet

10/10

Exceptional

09 Jun 2025

Christina

Front desk crew is the bomb

Leisure Partner

10/10

Exceptional

09 Jun 2025

Melissa

Front desk guys are great

Leisure Partner

10/10

Exceptional

05 Jun 2025

Christina

So nice

Leisure Self

10/10

Exceptional

05 Jun 2025

Christina

Everybody is so nice at the front desk

Leisure Self

10/10

Exceptional

29 May 2025

Sean

Clean rooms

Leisure Self

10/10

Exceptional

28 May 2025

Sean

Very clean

Leisure Self

10/10

Exceptional

27 May 2025

Sean

The property takes care of you well.

Leisure Self

10/10

Exceptional

26 May 2025

Jackie

Going on our third week here and it’s been great! Staff is amazing as well

Friends_and_family Family

4/10

Poor

26 May 2025

Denise

Looked great on the outside, not so great on the inside. Mold was growing on the bathroom, the entrances smelled like a combination of pot and pee. It looked like the room had been flooded at one point. Asked for a hairdryer, they could never ‘find’ one. The staff were friendly enough, and the room was quiet. Good for people staying long-term on a limited budget, but might be a little less than what business or holiday travelers expect.

Leisure Family

10/10

Exceptional

24 May 2025

Benjamin

I had a pleasant stay with no complaints. The man working the front desk was very friendly.

Self

2/10

Poor

23 May 2025

Unique'

Paid through expedia got here and they said they are booked

10/10

Exceptional

14 May 2025

Catherine

Kind people. Very accommodating

Leisure Family

2/10

Poor

11 May 2025

Malik

Worst stay ever

The stay was terrible. The first room we checked in the beds weren’t even made, the second room we checked into the beds were made but there were roaches in the bathroom annd shower! I opened a mini fridge and roaches literally fell out the refrigerator. I had to sleep in my clothes with all of my bags, clothes and fear of roaches getting into my belongings the shower was dirty and everything was overall dirty. The worst place I’ve ever stayed using Hotels.com. Budgetel should be ashamed ! I demand a full refund for this stay!

Self

2/10

Poor

10 May 2025

Verified traveler

The fire alarm went off for over 4 hours starting at 4am—no fire their system just wasn’t up to code and nobody on shift at the hotel knew how to shut it off.
The whole place was run down and dirty. Bathroom door had a hole in the bottom they tried to cover up with clear packing tape. Just a crappy hotel and didn’t even offer a refund for the disturbance and have been nothing but rude.

Stay at the best western ballpark hotel, super nice workers and very clean place

Friends_and_family Family

6/10

Pleasant

13 Apr 2025

Verified traveler

The floors were very dirty. Which was my only complaint

Partner

4/10

Poor

12 Apr 2025

Brenda

They get such a good review on TV commercials that I was looking forward to staying here. Not for long! The facility was unclean, staff unfriendly, no ice machine (only 2 dirty ice cube trays in freezer), lack of parking. The clientele was awful. People allowed to literally run the halls, day & night. Loud fights, both in halls & rooms. Heard the f-word hundreds of times.

Leisure Self

6/10

Pleasant

12 Apr 2025

Edward

It was nice overall compared to other options nearby, however inside our hotel room it was quite dirty, and the overhead kitchen area was pretty dirty and outdated.

Business_and_leisure Family

10/10

Exceptional

30 Mar 2025

Sonja

Great front desk staff

Leisure Family_with_children

8/10

Excellent

25 Mar 2025

Verified traveler

Good value

Clean and comfortable for what you pay.

Friends_and_family Family

2/10

Poor

17 Mar 2025

Sean

I wasn’t able to check in properly and once I checked in I got locked out of my room

Leisure Partner

10/10

Exceptional

18 Feb 2025

Tony

Easy stay

Staff was nice

Friends_and_family Friends

10/10

Exceptional

16 Feb 2025

Verified traveler

Great!

Great!

Business

6/10

Pleasant

07 Feb 2025

Shante

I tried 3 different rooms and the first 2 were definitely no going to fly. The amount of rust on the appliances and the tubs was startling. The fridge didn’t work in the first room. There was so much dust in the second room. When I finally settled into the 3rd room the tv didn’t work and a stink bug popped out to say hi. If I didn’t have my dog with me I would’ve been scared to sleep. There were people slamming doors, no matter the time of day or night. There was no breakfast as advertised. The staff were lovely though. Unless you are on hard times, I would not suggest staying here.

Business_and_leisure Pet

2/10

Poor

13 Jan 2025

Verified traveler

The front desk service was great. The room was filthy. It smelled of mold. The floor was unswept. There was some brown/red dried stain near the toilet. Carpet was filthy. Dried gum and stains. The tub had standing water in it. The hall smelled strongly of cigarettes. One room had a dog barking loudly as we arrived. I requested my money back and they cancelled my reservation and gave me my money back. They were courteous and professional

Friends_and_family Family

4/10

Poor

27 Nov 2024

Lee

Standard low cost long term stay

6/10

Pleasant

03 Nov 2024

Gary

Staff not friendly, the hotel has no room service, loud, and door has open spaces around the framing.

6/10

Pleasant

03 Nov 2024

JAY

Never anybody behind desk can take 20 minutes to get someone to check in

Business Self

6/10

Pleasant

20 Oct 2024

Mallorie

Not hot water, barely warm.

Leisure Family

2/10

Poor

15 Oct 2024

Henry

Terrible hotel

2/10

Poor

09 Oct 2024

Jasmyne

I was ver unsatisfied with my stay the room and hallway smelled pretty bad no matter how many air fresheners I used the first room they gave me was dirty and had old food smell just very uncomfortable I had to sleep

Self