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Four Points by Sheraton Atlanta Airport West
Atlanta - GA · United States
3520 North Desert DriveView location
8.4/10Excellent1,225 Reviews
Cleanliness8.6/10 8.6
Service8.6/10 8.6
Comfort9.0/10 9.0
Condition8.4/10 8.4
Amenities8.2/10 8.2
See all ratings- Hotels with charm
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Four Points by Sheraton Atlanta Airport West
This East Point hotel is located off Interstate 85 and thus provides easy access to many local attractions, including Six Flags over Georgia, Atlanta Motor Speedway, Phillips Arena, the Georgia Dome and Underground Atlanta.
Scenic East Point offers small town charm with big city possibilities, as Atlanta is just a few minutes north of the city.
The establishment is just a 18-minute drive from the centre of town, whose historic neighbourhoods are home to many examples of late 19th century and early to mid 20th century architecture. Atlanta Hartsfield Airport is only 23 km from the accommodation.
This family-friendly city and business hotel consists of 186 rooms and 75 suites spread over 4 floors. Business travellers staying at this air-conditioned establishment will appreciate additional conveniences like copy and fax services and computer hook-ups.
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Whether guests are travelling for business or leisure, this hotel has great amenities and a very knowledgeable staff to satisfy guests' needs 24 hours a day.
The lobby is home to a 24-hour reception and check-out service and a hotel safe, whilst other on-site facilities include conference facilities, Internet access, a TV lounge, a breakfast room and a complimentary airport shuttle. A laundry service and car parking are provided.
The guest rooms and suites at this hotel are en suite with bathtub/shower and hairdryer and feature individually regulated air conditioning and heating. All rooms include coffee makers, cable television and irons and ironing boards.
Some rooms are additionally equipped with kitchenettes, refrigerators and microwaves, and a direct dial telephone, a radio, Internet access and king-size beds also feature. Select rooms are designated non-smoking and are handicap-accessible.
The hotel includes an outdoor swimming pool, a hot tub and a sun terrace with sun loungers. Guests wishing to stay in shape can visit the on-site gym.
With a stay at Four Points by Sheraton Atlanta Airport West in Atlanta (East Point), you'll be a 1-minute drive from Camp Creek Marketplace and 5 minutes from Georgia International Convention Center.
This hotel is 10.8 mi (17.4 km) from Mercedes-Benz Stadium and 11.1 mi (17.8 km) from State Farm Arena. Make yourself at home in one of the 186 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Popular amenities
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 11
Pet max weight (per pet) in lb is 25
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Important information
-
You need to know
- The seasonal pool will be open from May to September.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Fee for buffet breakfast: approximately USD 17 for adults and USD 8 for children
- Uncovered self parking fee: USD 10.00 per day (in/out privileges)
- Pet fee: USD 75 per stay plus USD 50.00 one-time cleaning
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Camp Creek Marketplace
1 km / 0.6 mi
Gateway Center Arena
4.4 km / 2.8 mi
Georgia International Convention Center
4.5 km / 2.8 mi
Georgia Soccer Park
4.5 km / 2.8 mi
Greenbriar Mall
5.3 km / 3.3 mi
Wolf Creek Amphitheater
8.2 km / 5.1 mi
Delta Flight Museum
9 km / 5.6 mi
Old National Park
9.9 km / 6.1 mi
South Fulton Tennis Center
10.4 km / 6.5 mi
Porsche Experience Center
11.4 km / 7.1 mi
Cascade Family Skating
11.9 km / 7.4 mi
Tyler Perry Studios
11.9 km / 7.4 mi
Hindu Temple of Atlanta
14.7 km / 9.1 mi
Chattahoochee River
15.3 km / 9.5 mi
Lakewood Amphitheatre
15.4 km / 9.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2007
- Number of floors (main building): 3
- Single rooms: 56
- Double rooms: 19
- Suites: 75
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- 24-hour reception
Show 29 more facilities & services
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Car hireExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry service
- 24-hour securityExtra charge
- Air conditioning in public areas
- FireplaceExtra charge
- Hotel safe
- Sun terrace
- Gym
- Luggage roomExtra charge
- BBQ facilities
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Poolside snack barExtra charge
- Conference room
- Sun loungers
- TV lounge
- Hot tub
- Breakfast
- Breakfast buffet
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- GolfExtra charge
- Golf practice facilityExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Atlanta Airport West
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Atlanta Airport West
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Atlanta Airport West
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFour Points by Sheraton Atlanta Airport West
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Four Points by Sheraton Atlanta Airport West
100
reviews shown
Sierra
If needed I would go back. Paid parking.
Shonda
Staff was very nice and helpful. Property was so gorgeous and clean. Rooms was smelling good and clean also updated . Nice 50 inch tv on wall . Bed comfortable and clean. Food was delicious! I enjoyed myself
Samantha
Shuttle pickup was unreliable- i had to wait almost 1 hour and the shuttle was so packed that some people had to sit on the floor of the van and others were left behind at the airport. The bedsheets and bathroom were clean, however the room furniture was scratched and worn. Hot breakfast buffet was decent ($20pp) and the lady staffing food service (Velvet?) was very friendly.
keziah
needs a better check in platform. explaining what they offer. During my stay i was embarrassed twice with a staff. When you don’t know based off your experience at other places, you don’t know. The job can be done better.
Shalonda
Rooms were clean staff was very nice and professional when I got there to check in it was done in a timely manner
Suzette
The staff was great but the room smelled moldy did not have a good experience with the room. Will not be booking that location in the future.
Tierrah
Staff gave me a room & the door didn’t lock. They switched my room and my second room there was dry blood on the covers. Counters wasn’t cleaned or anything.
Christopher
Quick stay due to a delay but I found everything very clean, modern, and efficient! Great and friendly staff
Uniqua
It was amazing I love staying here can’t wait to stay again
Heather
Clean room nice hotel and great staff
Maria Victoria
100% recomendable!
Todo espectacular!!
Todo espectacular!!
Amelia
Clean rooms and the most helpful staff. A good option for overnight airport stay in Atlanta though a bit longer drive to airport. The shuttle was fine but overfull
Howard
Room and furniture were in poor shape and Bugs
Tonisha
Upon arrival I was greeted by front desk very helpful. I was very early and was able to check in early. Clean room. AC was on. Room had a lot of space. The bar, staff and the breakfast were great. Everyone was friendly. I will come back.
Tierra
Parking was terrible due to the people using the vicinity for airport parking.
Tara
The staff was beyond welcoming and kind. Such a pleasure interacting with them each day!
roderick
Awesome stay especially the two ladies working front desk I love them
Terence
Great location and easy access to the airport. Restaurants were near the property.
Krystle
It was a nice place small rooms and very tiny bathroom but it was good the breakfast was delicious
Jeff
Great place
Russell
Price could’ve been a little lower but everything was nice and clean.
Andrea
.
Najiyyah
The rooom was decent but, there was only one person checking people into the property and they took about 30 minutes trying to find someone else’s reservation on the persons phone while what looked like a manager kept passing by not offering to check others in. Also there was no tv service available the whole time and we were not informed of this at check in. They stated it would be up around midnight and it never happened. We wanted to relax before our long flight and unwind but that wasn’t possible
Christopher
I will never stay there again
Laura
Nice hotel
Anthony
Said they would service room but never did and only brought towels
Justin
Place was great. Super nice staff!
Leanne
I enjoyed my day. It was very clean and smelled good.
Micajah
clean rom
Tina
Clean rooms, restrooms and lobby. Elevators a little dirty.
Marco
Unfortunately, our experience was very disappointing. The rooms felt extremely crowded, and the condition of the property was unacceptable. We entered through the side of the building, which was filthy—trash cans were overflowing, and there was dog feces scattered throughout the outside area.
On top of that, there was a strong smell of marijuana throughout the property. We voiced our concerns, and as we were walking away, we overheard one employee say to another, “Do they realize where they’re at?” which felt incredibly unprofessional and dismissive.
Overall, this was a very negative experience, and based on what we encountered, I would not recommend staying here.
On top of that, there was a strong smell of marijuana throughout the property. We voiced our concerns, and as we were walking away, we overheard one employee say to another, “Do they realize where they’re at?” which felt incredibly unprofessional and dismissive.
Overall, this was a very negative experience, and based on what we encountered, I would not recommend staying here.
lynnzie
Perfect location
My favorite property is still beautiful, however the furniture in the rooms will need updating!
Wood furniture was nicked and became a distraction to me. Had to change rooms to feel comfortable
After changing rooms, my stay was completely comfortable.
My favorite property is still beautiful, however the furniture in the rooms will need updating!
Wood furniture was nicked and became a distraction to me. Had to change rooms to feel comfortable
After changing rooms, my stay was completely comfortable.
Joanne
Staff was great
Jason
Very helpful staff!
Jocelyn
Overall good hotel, the only issue we encountered was that the sheets were dirty. But the staff came and changed them almost immediately.
Maurice
Lovely ambience
James
The room was clean and it was quiet around the area.
Leonard
Clean and convenient
Athanasia
Staff was nice, and room was decent
Kathrina
Clean room, some staff were helpful and professional
James
Highly recommend, if you in the East Point area or atlanta , it doesn't matter great place to stay
Shaneiqua
While my stay was a short weekend stay I utilized the shuttle to and from the airport which was a quick ride. Upon my check-in I met the nicest young woman that Marriot has probably ever employed named Kayla. She provided the best service ever just with checking in. She didn't make me feel like a guest, I felt like I was visiting family. Kayla was so helpful and warm to my husband and I. Marriot truly has a gem and I wanted them know that.
The room itself was clean and all the workers were very helpful and responsive. My only gripes are that the water was too hot and only the local channels were working. I know, who complains about water being too hot and the TV channels.
The room itself was clean and all the workers were very helpful and responsive. My only gripes are that the water was too hot and only the local channels were working. I know, who complains about water being too hot and the TV channels.
Lakila
Everything EXCELLENT! Always enjoy my stay.
Mike
Great and friendly hotel. About 5-10 mins from airport, there are 2 locations. I chose the wrong one. But they still offered shuttle service both ways, very friendly and great staff
Shirvany
Impeccable establishment!!
Quite impressive 5star quality, exemplary customer service etiquette, and the best INTERNATIONAL Breakfast buffet by far!
Quite impressive 5star quality, exemplary customer service etiquette, and the best INTERNATIONAL Breakfast buffet by far!
Colleen
I was a bit surprised and expected a cleaner looking room based on the rating. It wasn't dirty but I wouldn't say it was very clean overall. Dated decor and scratchy towels. Staff was nice and helpful.
Kela
The junior suite was a nice size. The room was clean and it was a relaxing atomsphere.
Terry
Very nice stay!!
Dennis
Clean room and friendly staff
amyra
The staff were helpful and welcoming. The room was cleaned nicely after my first night’s stay.
William
Only issue was there was no shower soap in container on two nights. They cleaned prior to me checking in and at 1 am in the morning had to use shampoo soap. Left early the next morning and came back later that evening after they cleaned the room again including changing my towels and the shower soap container was still empty. Don’t understand why this is not checked before customers check in or when the towels are exchanged. Other than that the room was great.
Dominick
Room was nice
Heather
Friendly & helpful staff.
James
The room was clean and the staff was pleasant.
Taqiyah
The hotel is average. No pool while I was there which was the reason I booked.
Charles
We
Raisal
Yes
Brian
Our room was dirty and I got a suite and it had an big board member desk and chairs in it rather than a living area. Asked for a roll away and was told they didnt have any. Dirty and aged
Taqiyah
The hotel was okay. It gives off luxury in the photos but in person you can tell it’s a bit rundown. The breakfast was okay not really worth the price and the pool was closed due to the season but I wish that was communicated.
Melissa
Yes
Justine
Didnt use pool or shuttle
Wyquetta
Clean rooms and great staff
hayden
Nice!
PAUL
Room was very clean as were the hallways, entryway and stairs. I was surprised though regarding the poor maintenance to the grass, shrubs and trees on the outside of this property. I would have assumed better from a hotel chain of this quality
Resha
The rims were clean and the staff were really nice!
Karlene
4 Points offered a very comfortable stay near the airport, restuarants and shopping. It has a bar and dining options on the premises as well. The staff was great to work with and as a bonus, we found that we could leave our car parked there for a daily rate while we traveled, that is less expensive and easier than the local park and rides in the area that we have been using for many years. We will definitely consider 4 Points West the next time we have a very early flight and for future airport parking.
James
I had a great room this time. The staff was all helpful.
Kevin
Clean room. Updated bathroom. Overpriced continental breakfast bar.
Jeremy
Rooms were clean
Naima
Everything was good
Patricia
Property is convenient to airport and shopping!
Clean with a great breakfast full of options and a bar open late! Staff was friendly. Rooms are large and clean. Parking is ample and @ )10 a day, reasonable! I would come back again and highly recommend!
Clean with a great breakfast full of options and a bar open late! Staff was friendly. Rooms are large and clean. Parking is ample and @ )10 a day, reasonable! I would come back again and highly recommend!
Steven
Needed to change to a different room due to what looked like possibly a bed bug and eggs on the comforter. Thought maybe I’d be accommodated a little more than just a change of room due to the inconvenience.
Sime
Airport Shuttle! 10/10
wendi
Convenient airport shuttle, clean rooms
Diane
Clean
Cynthia
I didn’t know they had long term parking nor that you had to pay in advance for breakfast. The hotel is clean and friendly.
Melissa
So many loud people around. The hallways smelled like pot. The poor staff and hotel was nice tho
James
The AC unit definitely kept the room cool and the room was, as always, clean and well-kept.
James
Yes the shuttle was easy to locate and the AC definitely kept my room cool.
Tiffany
No air in the room. No bath stopper. I had to use my two portable fans. It was so annoying
Lisa
The room was dirty. We pulled up the Detective with his lights on and lots of people were outside doing drugs. The bathroom was dirty and i would not step on the carpet barefoot. I ordered a cheeseburger medium with fries - it was 30 minutes before closing. The burger came out raw and the fries not cooked all the way. I did not eat it but paid for it. it is a very unsafe place to stay. THE SHUTTLE WAS 445 MINUTES LATE picking us up from training. we were out in a parking lot terrified. I called three times, finally the sales guy Asian Eric they called him came to get us.
Rebecka
When Delta completely let us down, and I mean completely, at least Sheraton was there. We aren’t big travelers, so when I found out I was going to have to miss an extra day of work that I could ill afford for multiple reasons, (I had no idea the airline would pick up the tab…it’s happened to us a couple other times and they’ve just smiled, waved and said, “Sorry guys, we’ll see you tomorrow!”👋 I was looking for something close to the airport… Long story short, I had to pay, but I wasn’t mad. I got a good sleep and believe me, I needed it for the day that followed…🙄
Willie
Bugs in room no privacy
Anthony
The staff was very professional and friendly. An issue that I noticed was the ADA. There was no ramps for any handicap person. There was no accessibility reasonable for a handicap person. Expedia needs to look at their ad and redo the accommodations. There is too many misguided items put in the ad for example breakfast included however, guest would still have to pay an additional charge. only setback I witnessed and observed is the staff from the front who does the check-in needs to coordinate with staff from other departments. Note of concern, the showerhead and assembly was unable to connect to the Guide code, leaving the showerhead and assembly non-hands-free.
Brookes
Easy check in and very nice staff.
Jasmine
Great location, secured parking lot, the restaurant and bar has good choices of delicious meals and alcohol drinks
Miriam
First room they put is in, 126, when we turned the water on for the shower, the handle just completely came out of the wall. The room had a very funky smell as well. I called the front desk and they switched our room to 607. The room was nice, but the air con was nonfunctioning. By the time we figured that out, it was already 2am and we were exhausted. Hence, needing a hotel room to sleep in. Woke up sweating multiple times. They also charge $10 to park your car...like what? Would never stay here again.
Makeshia
very nice
David
My hotel room was not clean. Smudges all over the furniture. Roach in the bathroom in the morning. Breakfast Buffett was missing items and not well stocked. Tried to make me pay twice for breakfast because they forgot to give me a breakfast ticket when I checked in. Not impressed at all.
James
The room was clean and the staff was excellent.
Vivhar
Customer service was a 5 but accommodation for extra towels was a 2.
James
The room was clean and my bed was comfortable.
Virgen
Staff was excellent! Only one elevator working and faucet broken on sink in bathroom.
Lloyd
Great
Lloyd
Cool
Barbara
Not a great night. The HVAC was so loud and making a horrible noise, kept us up all night, each time it kicked on or off. The faucet leaked all over the bathroom counter every time it was used. The bathroom door took some serious effort to even close it. We had a noon check out but at 9:30am staff opened our door, thankfully the top was locked so they couldn’t come all the way in. Staff also rudely stated, someone is in here. Well if we weren’t awake, we were now. Staff at the counter was extremely nice at check in. We were on the second floor, end of the hall. Walking down the hall all we could smell was pot. Guess you can’t smoke cigarettes in a room anymore but everyone can stink the place up with pot smoke.
Gary
Room was fine, my favorite of all the different hotels in stayed at in numerous Atlanta trips
Chris
Staff was nice , clean room , quiet, right by restaurant & shopping, close to expressway, breakfast was good , bed was soft , shower pressure great , i will return again
Chanté
The staff were very nice and welcoming. However, the floors were sticky throughout the entire lobby including the elevators. The cleanliness was below average and the radiator screamed at me all night. I recommend searching around.
Location & surroundings
Four Points by Sheraton Atlanta Airport West
3520 North Desert Drive, East Point, United States
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Four Points by Sheraton Atlanta Airport West
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