Homewood Suites by Hilton Atlanta Airport North

United States , Atlanta - GA
ATLANTA, 3405 Bobby Brown Parkway
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100 reviews shown

8/10

Excellent

04 May 2026

Nopphamon

Very organized place.

Family_with_children

10/10

Exceptional

30 Apr 2026

Tamara

Very pleased with my stay

Family_with_children

4/10

Poor

22 Apr 2026

Carlton

Awesome breakfast

Family

10/10

Exceptional

11 Apr 2026

Ahmad

Beautiful room. Didn't eat the breakfast.

Self

10/10

Exceptional

03 Apr 2026

Charice

The property was in top notch excellence. Very clean! The breakfast was hot and delicious! So much to choose from. They even have dinner on Wednesday evenings; From socializing, alcoholic beverages, and board games. All FREE!! I highly recommend this property for your stay!

Family_with_children

8/10

Excellent

10 Mar 2026

Yesenia

Great hotel near the airport. The pool was a hit with my children, only concern I have was the room wasn’t clean very well. The towels were stained and the sinks/tubs had a lot of debris in it.

8/10

Excellent

28 Feb 2026

Ahmad

Very nice and clean

Self

8/10

Excellent

27 Feb 2026

John

Room was pretty clean , room a liitle outdated, especially the bathroom

Partner

10/10

Exceptional

10 Feb 2026

Ashland

10/10

Exceptional

01 Feb 2026

Shamoria

Great place to stay I enjoy myself

10/10

Exceptional

11 Jan 2026

Sharon

The hotel is very clean. The breakfast did not offer as much as I expected, but what was offered was very good. The bed is comfortable. This will definitely serve its purpose while I am here.

Business

10/10

Exceptional

10 Jan 2026

Joshua

Breakfast was fresh. The rooms were clean as always. I stay here when I travel for work. Best Hotel

10/10

Exceptional

15 Dec 2025

Andrew

The whole staff made our stay above excellent. Would recommend this hotel

8/10

Excellent

10 Dec 2025

Richard

Room was very clean upon entry. The first day the room was cleaned the housekeeper did not vacuum or wipe the tables off.

Leisure Family

10/10

Exceptional

30 Oct 2025

Oleksandr

Great staff and hotel. Convenient location. Definitely will be back!

Business_and_leisure Family

10/10

Exceptional

15 Oct 2025

KYLE

Every aspect of the stay was excellent! Amazing staff who went out of their way to assist me, and others, I noticed. I wish I could remember the names of who assisted me but they were amazing people & hotel professionals and made my stay that much better.

Friends_and_family Family

6/10

Pleasant

14 Oct 2025

Gerardo

Toilet would not flush

Partner

10/10

Exceptional

02 Oct 2025

GWEN

Staff was OUTSTANDING!

Friends_and_family Family

10/10

Exceptional

22 Sep 2025

adam

The young lady that checked us in and the ladies that serve the breakfasts this weekend were all very sweet and chatty, friendly. very comfortable indoor pool and enclosed patio, gym, and of course the suites are nice. Full appointed kitchen and good size bathroom. Just what we needed. Thank you.

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

KENDRELL

Great

Leisure Family

8/10

Excellent

06 Jul 2025

Verified traveler

Small things do matter

Could not set the current time on the alarm clock
Could only set the time for alarm.
Room had been renovated but they forgot to fix the tracks of the shower doors.
Prefer small individual use shampoo and conditioner and lotion bottles. The large dispenser type came off the shower wall and dont like quality of what is in them.

Friends_and_family Family

10/10

Exceptional

01 Jul 2025

Gehrig lyle

Friendly

Leisure Partner

10/10

Exceptional

19 Jun 2025

Tenaya

Love the rooms

Business_and_leisure Partner

10/10

Exceptional

15 Jun 2025

Sharon

The location was convenient. The property was clean and quiet.

Leisure Family

4/10

Poor

08 Jun 2025

Delonica

Room was not what I paid for and it was old and nasty

8/10

Excellent

31 May 2025

Marcelino

Only thing is room is not cleaned every day.
Stayed there 6 days and room was cleaned twice only.

8/10

Excellent

19 Apr 2025

Hannah

Staff was very helpful. We booked a one bedroom suite, but there was a maintenance issue with that room. We were given 2 studio suites at no additional charge. The property is undergoing renovations. Our suites were nicely updated. The elevator is located down a long hallway and around the corner from checkin, so it’s inconvenient. There is only 1 elevator and there was a wait.

Leisure Family

10/10

Exceptional

14 Apr 2025

Marcelino

Great staff

6/10

Pleasant

12 Apr 2025

Beccie

Very poor overall

Check-in - was greeted and the. Told to wait a minute. Left at front desk for 5 minutes whilst staff member went into back room. 10 minutes later she re-emerged with no explanation for the delay. Given room key and told room 601. Went to 601 to be greeted with an open door and staff member inside mending something. That is the only reason we went in that room.
Only on leaving the room to get backs from the car did we realise we had been told wrong room number.
Digital key was for room 604. Good job we checked before shutting our belongings in a room that wasn’t ours!!!
Floor 6 had been renovated so was relatively new but still looked the same as the rest of the hotel. Not much of a renovation!!
Housekeeping and maintenance staff were forever hovering around riding the lifts - almost like they were avoiding work!
Greeted on one journey in the lift with maintenance staff laying on a table they were moving floors!!!

Breakfast was extremely poor with a very limited choice. Breakfast was guarded closely by a member of staff to make sure food was not removed from the area. Who was gonna take that anyway???

Generally not a good impression and will NOT be stopping here again.

Leisure Partner

10/10

Exceptional

06 Apr 2025

Tenaya

I love this hotel. Customer service and staff there are phenomenal.Happy their upgrading as well

Business_and_leisure Self

8/10

Excellent

23 Mar 2025

Todd

A little more attention to details

Shampoo empty, room has a slight odor of pot, air was very dry in the room. Other than that the rest was fine.

Self

8/10

Excellent

17 Mar 2025

Alicia

Great stay

Leisure Family_with_children

10/10

Exceptional

23 Feb 2025

Oliver

The staff was very courteous and the location is convenient when you gotta catch an early flight out of ATL

Leisure Family

10/10

Exceptional

17 Feb 2025

Tenaya

Stay was nice no complaints. I always stay here when I come into town one of my favorite places too stay

Business_and_leisure Self

10/10

Exceptional

31 Jan 2025

Nicole

Everything

Business_and_leisure Family

2/10

Poor

31 Jan 2025

DONNA

Box spring had exposed stains , black mold under soap holder in bathroom, shampoo and body wash bottle provided were empty. Entire hotel smelled like marijuana. Not to mention they gave me the wrong room
Number so my key card didn’t work. They come up 10 minutes later after we had to wait in hall unlocks door and let’s us in. Makes up some lie the door battery not working but will get us. New key card . There was liquor on the table with personal items and money and trash visible upon opening the door . He acted like that was normal and walked off and lest us in that room . We walk around confused and upon further inspection realized someone was actually already staying in that room and their clothes and shoes were in there . We were mortified. We had to walk back in the hall and call front desk and wait again for our correct room. I like the hotel layout . Nice size to rooms but need some serious deep cleaning. Staff was very nice and mistakes happen, but this was a big one.

Leisure Family

4/10

Poor

28 Dec 2024

Taylor

I’ve been staying here for years however, the hotel is starting to get ran down. The beds are terrible. There is sunk in and hard. The room wasn’t cleaned properly. There was still people‘s old dirty towels in the room on the back of the door in the bathroom and hanging up on the shower curtain so means that they did not wash the shower curtain. The fridge and kitchen were OK. The living room was OK. I just think what renovations they will be better.

Friends_and_family Friends

10/10

Exceptional

26 Dec 2024

GUILLERMO

Was a very good experience

Leisure Self

10/10

Exceptional

26 Dec 2024

GUILLERMO

First time wil repeat

Leisure Self

10/10

Exceptional

02 Dec 2024

Cornelius

The staff is always courteous, friendly, and polite. Timberly, Marlon, and Felicia always ensure that I’m well-taken care of during my stays.

Business Self

6/10

Pleasant

15 Nov 2024

Simon

Functional but worn out. All three shower toiletries out. Close to the airport but so are other hotels. I’d try something else next time.

Business

6/10

Pleasant

13 Nov 2024

Natasha

Room had dirt webs on corners or the ceiling, no iron board but had an iron, lol!

Business Self

2/10

Poor

08 Nov 2024

Lawanna

Family oriented

Leisure Family_with_children

10/10

Exceptional

21 Oct 2024

Ilesha

The entire staff was awesome! Personable, hospitable and very accomdating! And you can tell it was genuine, that is what distinguishes the staff here from other establishments. Close to the airport and they have a shuttle that not only takes you to and from the airport, but to any store in a few mile radius! I thought that was the coolest thing ever! My wife loved how comfy the bed was and the convenience of having a full fridge, microwave and stovetop, which we used to make a meal or two.
Would highly recommend if visiting the A!

Leisure Partner

10/10

Exceptional

20 Oct 2024

Cornelius

Staff is always courteous and polite. Each employee properly addresses each guest with respect.

Business Self

8/10

Excellent

14 Oct 2024

Anthony

Room was not the cleanest (grease stains on the headboard, trash in the couch cushions) and one of the elevators was out of order

Leisure Partner

10/10

Exceptional

12 Oct 2024

Cornelius

Courteous staff upon arrival at the hotel. Immediate recognition of being a Hilton Honors Member.

Business Self

8/10

Excellent

04 Oct 2024

Verified traveler

The hotel was nice and comfortable. There was plenty of food options close by and the airport was only a short drive away.

Friends_and_family Family

10/10

Exceptional

23 Sep 2024

Ebony

Great staff and great accomendations

Friends_and_family Family

8/10

Excellent

11 Sep 2024

Elichea

The stay was great, comfortable bed, clean and staff great. Unfortunately we had no maid service and the chair needs to be replaced I would still return and refer..

Friends_and_family Family

8/10

Excellent

06 Sep 2024

Natasha

Close to airport. No charge for parking! Building and rooms a bit dated, but overall spacious and comfortable. Pillows super uncomfortable!

Business

10/10

Exceptional

30 Aug 2024

Camille D

Nicer hotel than I thought and the room was really nice also,

10/10

Exceptional

08 Aug 2024

VANESSA

Amazing breakfast

Business_and_leisure Family_with_children

8/10

Excellent

02 Aug 2024

Verified traveler

Comfortable but shuttle was a bit complicated

My family of 6 stayed for a one-night layover flying back from a 3 week international trip. We needed a hotel with a shuttle because we weren't bringing car seats. We didn't realize that the shuttle wouldn't pick up in the international terminal so we had to take an airport shuttle to the domestic terminal before we could be picked up. That meant loading all of our kids, luggage, and stroller in and off shuttles more than expected. In addition, my husband had to stay back at the airport for the driver to return for him and some of our luggage because the shuttle is a large van and not a shuttle bus. Thankfully, the hotel is super close to the airport so the shuttle didn't take long to get my husband to the hotel to join us. The drivers we had going to the hotel and back to the airport the next morning were both great as well, but could definitely use a bigger vehicle. All of the hotel staff were also super friendly and helpful and the room we had was clean and comfirtable. The breakfast the next morning was wonderful and well maintained as well. Overall, it was a welcome respite on our journey home.

Friends_and_family Family

2/10

Poor

30 Jul 2024

David

What a horrible place to stay. I checked in after a long stressful flight. I got to my room and was ready for bed, and pulled the sheet back and had dried up blood on the sheet. I addressed this with the front desk. They were apologetic and gave me a fresh sheet to put on. The lady at the front desk offered me a free night of the 2 night stay. I confirmed with her the next day. 11 days later I have not received a credit. Big business always taking advantage of the consumer. I would have been good without her offering a free night and not following through.

Leisure Partner

10/10

Exceptional

29 Jul 2024

James

Was very clean and quiet and family friendly

Business_and_leisure

6/10

Pleasant

19 Jul 2024

London

The check in host was absolutely sweet! Wonderful hospitality! Me and my bf stayed there for 2 nights. The only thing was the slow internet accessibility and the cleanliness of the shower(had a few dirty spots). I liked the fact the hotel was tucked away from the main road but still very close to everything.

Leisure Partner

10/10

Exceptional

15 Jul 2024

Tyrone

Southern Hospitality

Nancy & Timberly are amazing front desk agents. The staff was so friendly & accommodating. Best tasting breakfast buffet. Shuttle bus driver was courteous & loaded our bags. Overall we had a great experience.

Friends_and_family Family

6/10

Pleasant

08 Jul 2024

Raymond

Quick and easy to get in and out. Friendly staff. Rooms below average.

Leisure Family_with_children

6/10

Pleasant

28 Jun 2024

Andrea

The breakfast was good, the lobby looked nice

Leisure Family

8/10

Excellent

26 Jun 2024

Andrew

Very good, just needed more pillows and blankets cause only 6 were available to sleep, not 8 like the room says. Good job.

Leisure Family

6/10

Pleasant

26 Jun 2024

Andrew

Seems fine. First night was decent. Had to ask for more pillows as it says sleeps eight, but really only slept 6.
Otherwise was great.
We booked our return night because our was nice, but more issues. 3 lights were burned out and we couldn't turn them on. The sink outside the bathroom did not allow to change the water temperature because it was loose, although you could change it if it was off.
1 remote for 2 TVs, but did not work.
The pull out couch did not have sheets or blanket available in the room, so had to ask. Also more pillows, because the same as above.
Loved the blackout windows, decent breakfast but waffles would be nice!
Probably would stay again. Nice staff and responsive.

Leisure Family

6/10

Pleasant

25 Jun 2024

Londel

Hotel was good and convenient for traveling into downtown Atlanta for festivities.

Leisure Family

2/10

Poor

11 Jun 2024

laura

The staff was awful. Kitchen manager especially . Manager never made situation right.

Leisure Family_with_children

8/10

Excellent

10 Jun 2024

Allison

The sofa sleeper was broken in our room so the staff quickly changed us to a different room just next door so changing rooms was easy. I really appreciated the kind staff. The pool is small. It was clean and the kids had a great time playing together in the indoor pool. The breakfast is mid, like most free breakfast at hotels. I wish they had had fresh fruit while we were.

Leisure Family_with_children

8/10

Excellent

31 May 2024

SHAWNA

We had an issue with our room not being completely functional but the staff provided us with with an additinal room. Overall the place wss dated, but functional. The airport parking is a little pricey at $15 per night, but again, functional.

Business_and_leisure Family

4/10

Poor

18 May 2024

Carol

It is a very nice room
My kids were excited to have the pull out couch and watch tv but there were no linens or sheets or pillows for the pull out bed. Then they were very disappointed that the remote didn’t work and no one seemed to care enough to solve that problem.

Leisure Family_with_children

10/10

Exceptional

18 May 2024

Patricia

I’m very happy with my stay. I booked the King Suite. Room was clean and spacious, bed was an awesome sleep. The only thing I found unsatisfactory was the shower which showed some either dirt or signs of mold thankfully I brought shower shoes. Parking lot was safe and secure. I returned after a late evening to parking lot security who wouldn’t let me in without checking my credentials which I really appreciated because the surrounding area is a little shaky and busy so I felt safe to park my rental car there. Staff was friendly. Convenient location to the airport. I would definitely stay here again. Thank you for a great stay.

Leisure Self

10/10

Exceptional

09 May 2024

jen

I was very happy with the staff that greeted us with a smile, pleasant and helpful attitude.

Leisure Family_with_children

6/10

Pleasant

07 May 2024

Amy

2 of 5, not a good

Outside and lobby was fine and clean. Desk help was very nice. Room was not so good. Furniture was old, no sheet on pull out mattress. It was cleaned but everything was old. Door looked like it had been attempted to be broken into. It would not very secure.

Friends_and_family Family

10/10

Exceptional

13 Apr 2024

Latasha

I loved everything about my stay and I would recommend it to anyone

Leisure Family_with_children

10/10

Exceptional

07 Apr 2024

Loretta

Local friendly

I visited to close out spring break with grandkids. Not what I expected for the name Hilton. The pool was indoors and small. The water was murky one day and the next day it was so full of chlorine it burned yours eyes upon entering the room. Room size was great
Staff was great
Breakfast was really great
Furniture beds cabinets out of date ,could really use upgrade
Price for rooms was good. Location was close to food,
Im a local so it was good for my family.

Friends_and_family Family

10/10

Exceptional

07 Apr 2024

Nyrisha

Pool

10/10

Exceptional

06 Apr 2024

Sylvia

10 stars

Leisure Self

10/10

Exceptional

03 Apr 2024

Mukti

Everyone that we had interacted with had been very kind to my family and I. I can’t specifically remember her name, but a lady - possibly by the name of Tamara - with the first letter of her name being T, was in the front desk and she had been especially kind to all of us. The service and the rooms were very good.

Leisure Family

6/10

Pleasant

29 Mar 2024

Brittany

The only complaint I have with this hotel was that the pool was abnormally cold, as well as the pool room itself. My son couldn't enjoy the pool because it was too cold. Also at the end of the night we went to pull the sofa bed out and it was broke, no blankets or sheets and the mattress was filthy. Told the lady at the front desk and she could care less however, she did offer us fresh covers and linens. In a pinch, I would stay again.

Leisure Family_with_children

2/10

Poor

28 Mar 2024

Alexis

Room was not clean and had roaches. The bathroom had empty body wash and lotion bottles in the shower nothing was stocked. We booked a room with a tub do to to having small kids and needed up with a handicap shower that wet the whole bathroom floor and my daughter slipped and fell and hit her head on the floor because it was so slippery. I don’t think that would be good for someone that was actually handicapped. Only thing that was good was the airport shuttle but it was a van and had limited space for our family and bags.

Leisure Family_with_children

10/10

Exceptional

17 Mar 2024

Jaimie

Victoria, the front desk clerk was amazing. She is so helpful made our stay great.

Leisure Family_with_children

2/10

Poor

11 Mar 2024

Cinthia

There was no security in the hotel and someone broke the window if my car and a few other cars.

Leisure Family

6/10

Pleasant

09 Mar 2024

Samantha

The hotel room furniture was gross. Nasty stains on the couch, and chair. The couch cushions were sunk down into the bars of the hide-a-bed. We laid blankets on the furniture to feel comortable sitting. We had a 2 bedroom suit and there was one chair and the couch. 2 chairs at the kitchen table. There were 7 of us. The place slept 8.
Staff was very friendly and the rest of the place looked nice. The hotel food was okay according to my family. They all said something was up with the eggs but they had muffins, cereal, juice and milk which no one complained about. The elevator was SOOO far away from the room. They only had one elevate on each side of the hotel but they were far away from most of the rooms. such a different layout for the elevators. I think that was magnified because of having a mom who struggled walking far, especially after hours of being in the car.

Leisure Family_with_children

6/10

Pleasant

05 Mar 2024

kelsey

Overall our stay was decent. The staff at the front desk was incredibly helpful and friendly. We had a party of six and needed to use the pullout bed from the couch, however the hotel did not have extra pillows so two had to sleep with no pillows. The cleanliness of the room was lacking upon our arrival. The quality of breakfast was wonderful.

The friendliness of staff and quality of breakfast made this a decent stay.

Friends_and_family Family

10/10

Exceptional

22 Feb 2024

Elham

Close to airport and great for our overnight stay!

Leisure Family_with_children

6/10

Pleasant

21 Feb 2024

Joshua

I want to start by saying the front desk staff was amazing. So what I am about to say does not involve them, they were the best part of our stay. Queen beds were hard and uncomfortable. Pull out bed was nasty, we had to cover it with multiple blankets before letting out kid use it. Even then, it was in such disrepair there is no way an adult, let alone two could sleep on it. Bathroom was clean, main beds felt clean. The first room we had smelled horribly of cigarette smoke, even though its suppose to be smoke free. Despite location, it was very quiet. For the value i would return again. However, if they dont start teplacing furniture, the place will only get worse.

Friends_and_family Family

10/10

Exceptional

20 Feb 2024

Peter

Great hotel by the airport

Leisure Family_with_children

4/10

Poor

17 Feb 2024

Ebonie

Dirty staff was nice. Just the room could’ve been better kept

Leisure Family_with_children

6/10

Pleasant

11 Feb 2024

Katina

The front desk was wonderful! From Friday to Sunday, all 3 young ladies had superb customer service. The room was clean and the beds were comfortable! But!!!!! The tvs did not work! The breaker box kept kicking the tvs off and we finally figured out that both the one in the room/LR could not be on at the same time! Then we could not use any of the outlets in the room at one point, we had to charge the phones in the living room area so maybe it’s something going on electrically in the room I’m not sure. The only other thing that I hate to say, because I was treated very nicely, but those sleeper sofas need to go to the dumpster immediately.

Friends_and_family Family

4/10

Poor

30 Jan 2024

Sara Ciccolari

This hotel was quite disappointing. We requested a crib and despite asking multiple times, the crib was never provided. The front desk associate told me that he was the only person working and was \"short-staffed\" and this was the cause of the delay for the crib (which never arrived). In addition, the beds were clearly old, lumpy, way too soft, and kind of squeaky. The sofa bed was inclined at a pretty steep angle, so my head kept hitting the top of the bed frame. The air conditioning didn't work in one of our rooms, so it was really hot. The hotel shuttle for this hotel never arrived at the airport, so we ended up hitching a ride with another hotel's shuttle (whose driver graciously dropped us off). Overall, this hotel needs more staff and a serious upgrade.

Leisure Family_with_children

10/10

Exceptional

18 Jan 2024

Zakayah

The staff were very helpful and kind during check in

Leisure Family

2/10

Poor

15 Jan 2024

Verified traveler

I’ve stayed in a lot of Homewood Suites but this is by far the worst: the breakfast was terrible, service non-existent, the rooms and hallways were none to write home about, and the living spaces were equally distasteful. The main bedroom was missing a smoke detector with the wires exposed, the bathtub didn’t have a drain plug and you could see all the disgusting stuff in the drain, the bath faucet was leaking constantly (see attached pics)! This has been the worst stay for my family and I! I definitely won’t be staying in this particular property ever again!

Friends_and_family Family

10/10

Exceptional

08 Jan 2024

Felipe

Property needs upkeep and more maintenance, gentleman who checked us in was amazing. There was an issue with our reservation and he was super professional while handling the issue, I believe his name was Richard, he was patient, friendly and welcoming.

Leisure Family

8/10

Excellent

10 Dec 2023

Latoya

Check-in was smooth the gentleman at the counter was very professional and accommodating. When we were settling into our room the tv in the living area wasn't working, one call to the front desk within minutes someone was there to check it out. The room was clean, there was five of us so we needed more towels, washcloths, bedding and pillows. That was a easy fix, just a visit to the front desk took care of that. Nice variety of hot/cold breakfast items. Free parking, the location was very convenient to where we were competing. Lots of restaurants and stores close by. Overall it was a good stay!! I would stay again and I would recommend to others

Friends_and_family Family

10/10

Exceptional

01 Dec 2023

Raquel

Stayed here twice and he always felt
Relaxed and at home.
Friendly staff and quick and easy check in.

Leisure Self

10/10

Exceptional

25 Nov 2023

lisa

The housekeeping, front desk receptionist, cooks and management staff. Thanks for a nice stay at Homewood, the police eat breakfast here, I feel safe. Recommendation, taste the grits, awesome. The rooms are comfortable for traveling with a family, very quiet and clean.

Leisure Family_with_children

4/10

Poor

10 Nov 2023

Rishellia

Like the bacon. The hall had a foul smell. Homeless people came in for breakfast. I think this hotel is use to shelter the homeless.

10/10

Exceptional

23 Oct 2023

Kathryn

Front Desk Rocks:)

The best part of this experience was the front desk staff! She was wonderful and really made a difference in our experience.
Kathryn Templeton

Friends_and_family Family

6/10

Pleasant

22 Oct 2023

Joseph

Bugs in room, near refrigerator.

10/10

Exceptional

10 Oct 2023

Hubert

The room was a great value and quite nice. The staff were helpful, pleasant and efficient. The evening shuttle driver, Dedric (Mr D) was so much fun and took great care of our transportation need from the airport as well as to and from a nearby restaurant.

Leisure Partner

4/10

Poor

09 Oct 2023

Debra

There was a problem between Expedia and Homewood Suites which caused a big delay on check in. Issue was resolved within about 30 minutes. Room is fine. I called before booking to ask if pool would be open, was told it would be. However pool is being refurbished and is closed. My teenagers are disappointed.

Leisure Family

6/10

Pleasant

08 Oct 2023

Douglas

A very good team of people but the property is in decline and needs repairs and refurbishing. Dirty and dusty room that had a bad odor. Sheets that didn’t fit and a stained cover. Missing light covers in the vanity. Substandard kitchen supplies. Expired elevator certificate. This is below the standard that Hilton commands.

Leisure Family

2/10

Poor

23 Sep 2023

Celia

We reserved a room a month prior to our room then at arrival they did not have the room available. They tried to give us 2 rooms which were nasty. One room had an ozone machine running inside it which is not safe for anyone for breathe that in. The couch was filthy. The carpet was damp. Then they tried to tell us that they were sold out so we ended up going elsewhere. Just terrible experience. We drove 7 hours with 3 children and dealt with all that at 1 am in the morning. Awful awful awful experience

Leisure Family