Name: Hilton Garden Inn Atlanta Airport North
Address: 3437 Bobby Brown Parkway, East Point, 30344, US

6/10

Pleasant

31 Jul 2026

Christina

One elevator was broken and the staff was not the friendliest . The breakfast was ok but I saw a peace of bread that had mold on it. Did not eat at the hotel.

6/10

Pleasant

27 Jul 2026

Tessa

The location was great. The staff were amazing so nice and helpful. The room was clean but I had a problem the The microwave. I booked the hotel mainly because it said it had a hot tub but it wasn't working so I was very disappointed. They had an elevator broken the whole 4 days which took so much time to get back and forth from your room and outside major convenience. The breakfast was good but a little pricey. Overall it was an good experience just wish the hot tub was in working condition. It was have made my stay perfect.

4/10

Poor

20 Jul 2026

Kirk

We were there for 4 days and never got room service. I asked 3 times a day for two days. The last time was on the evening shift and the young man told me that the towels are being dried and he would bring them up, he never showed. There was also a stain in the bathtub that made it look like a puddle of urine, and they did not have anything to keep you from slipping. The chair in the living area had a big blood spot on the arm of it. Nobody ever came up to try and clean it. The breakfast was not great, same stuff every day. This is the worst Hilton stay ever.

Partner

10/10

Exceptional

19 Jul 2026

Carl

Nice place to stay…staff was very friendly.

Self

10/10

Exceptional

15 Jul 2026

Rontrez

Great stay

Partner

10/10

Exceptional

13 Jul 2026

Marvin

The hot tub didn’t work & the was the reason we chose this hotel but other than that no complaints

Partner

8/10

Excellent

07 Jul 2026

Melissa

The staff was top notch. Always friendly and helpful. Room was clean and well stocked. The shuttle drivers went out of their way to help. And the shuttle saved us money on Ubers to and from airport. The hotel stored our luggage for us after we checked out so we could sightsee for the day. On the downside, the air didn’t seem to work well in the main areas. Also the hot tub wasn’t very hot and jets didn’t blow well. Some breakfast items needed to be chilled and weren’t (like yogurt).

Partner

4/10

Poor

02 Jul 2026

Robert

Hotel is poorly neglected by the management. Aircon in public areas not working, lift not working. Rooms tired. No shower gel, towels not replaced. Staff clearly unmotivated. Not fit for the Hilton name.

Friends

4/10

Poor

02 Jul 2026

Dan

Bathroom was dirty and had no hand wash or body wash. There was no housekeeping service during my stay and the sheets were dirty/stained. There was also only one working elevator.
The staff were friendly and welcoming otherwise this would have been 1 star.

Self

6/10

Pleasant

28 Jun 2026

Michele

The staff was really good and the hot tub wasn’t a hot tub it was a kid pool ! Free breakfast wasn’t free breakfast had to pay. Overall rooms was clean and comfortable. Close to a lot of places!

Family_with_children

10/10

Exceptional

23 Jun 2026

Yesenia

Thank you

6/10

Pleasant

22 Jun 2026

Tanya

While it was clean, it is so in need of renovations or fixes as it looks dirty until you pay attention and see the issues (new flooring in elevator, replace broken and chipped tiles in room, replace rusted faucets/shower heads etc). The staff however are amazing! Super friendly, very helpful, and worthy of as many stars one can give. I would return just for them.

Family_with_children

10/10

Exceptional

21 Jun 2026

Jesse Manriquez

Was everything we had hoped, and expected. Would stay here, again.

Family

6/10

Pleasant

20 Jun 2026

Phillip

No one was manning the registration desk for several minutes that I had to wait to check in. Lobby area seemed unclean

Family_with_children

10/10

Exceptional

18 Jun 2026

Heather

Clean, nice room, A++++

2/10

Poor

17 Jun 2026

Dawn

Had called day of to confirm reservations. Very difficult to get someone to answer a phone. Was told everything was set and to call for shuttle from airport. They never answered phone once we landed at airport. When our uber dropped us off and we tried to check in we were told they did not reserve our room and left us stranded. In fact, several customers were left stranded without rooms. Were too bothered to help anyone make other accommodations. Poor customer service!

Family

6/10

Pleasant

16 Jun 2026

abraham

Bad

2/10

Poor

15 Jun 2026

Amy

The hotel was a bit of a mess. Leaking ceilings, sticky floors, etc. Our room didn't have any towels. I went and requested towels, but they never arrived. Disappointed.

10/10

Exceptional

15 Jun 2026

Gregory

I would give this stay a 10! I was very disappointed waiting over an hour for the hotel shuttle bus.

Self

2/10

Poor

14 Jun 2026

Michele

AWFUL. Everything broken down and in disarray. Some group rented ballroom and partied LOUDLY until well past 2 am. Advertising boasts “soundproofed rooms” and they are NOTTTT. I requested a room FAR from the action and was given one RIGHT ABOVE the ballroom with the thumping bass. When I went to the front desk at 1:30 am, I was told “oh well - they rented the room” and there was no recourse. There was no breakfast or other fixes offered.

10/10

Exceptional

14 Jun 2026

Patricia

looooved it! very clean, staff friendly

Friends_and_family Family

4/10

Poor

12 Jun 2026

Eulex

The water in the tub after I took a shower didn’t go down. I checked out before my departure date. The woman at the front desk wasn’t friendly.

Self

10/10

Exceptional

09 Jun 2026

Maisie

Staff immediately accommodated our request for a new room because the AC and it was a little longer than the first one.

10/10

Exceptional

07 Jun 2026

Fredrick

Room clean, bed comfortable. Staff neither friendly (as many comments reported) nor unfriendly. Bar/restaurant was a popular place right in the lobby. We did not have time to access it. The indoor pool was scummy as reported by others and closed (for repairs?). We would not have had time to access this either on our short trip, but would have been disappointing if we had time. Coffee/water/tea bar with creamer options in lobby 24/7 which is nice. Also, there were snacks/meals for sale in a cold case that were reasonably priced ($6 for a ham/cheese/cracker tray that we thought would be closer to 12 in a hotel where things are often overpriced). Close to airport which was handy for an early morning flight departure. Often these days you pay for parking with nothing in exchange-no monitoring of the lot, no safety features. Here at least you received the protection of an arm gate security. Still hefty at 15 dollars each entry/departure fee, but not as bad as our son's hotel downtown which was 60 dollars a night. The activities we were in town for gave us 2.5 hours free between them, and we were exhausted from our two day turn around cross country trip. We would have returned for a nap, but didn't want to pay 15 dollars to sleep! Also, small curly hair on clean towel (ew) and shower did not drain. Our room was a few feet from the elevator, but noise was not a problem. Also room A/C was excellent - very important to me! Despite the issues, we would be willing to stay again.

Partner

8/10

Excellent

01 Jun 2026

kevin

The staff were very nice and helpful whenever I needed help. The room was clean and spacious for me. With this location being next to the airport was a plus.

Self

6/10

Pleasant

01 Jun 2026

Ashley

The hotel is affordable and very convenient, especially being only seven minutes from the airport. The location makes travel easy, and the overall value is great for the price. The only improvement I would suggest is updating the property’s appearance, as some areas feel a bit out dated.

Family_with_children

4/10

Poor

31 May 2026

OMOBOLAJI

Bathtub did not drain. Did not have toothpaste to give or purchase

Self

10/10

Exceptional

30 May 2026

Emily

It was nice. The staff was friendly and the room was clean.

Family

4/10

Poor

29 May 2026

Maria

The staff at this hotel was very nice, however upon checking in one of our rooms was not ready. Once the room was ready we had to be escorted to the room due to a system outage causing a delay in us receiving our room keys. Once we got to the room it reeked of mildew along with strains in the carpet. We were transferred to another room which smelled like mildew as well but was visibly cleaner than the other room. We had to ask for toilet paper several times before it was finally given to us.

Family_with_children

10/10

Exceptional

25 May 2026

Shain

I enjoyed my stay. The room was very nice and clean, the staff were great and all around nice hotel. We be staying again.

Self

10/10

Exceptional

24 May 2026

WAEL Noman Mohamed

Very good location / professional staff / good breakfast / nice cozy , clean room

Partner

4/10

Poor

22 May 2026

LATOSHIA

The hot tub wasn't hot, they were issues with it the day I planned to use it, but they say they fixed it but of course I never tried it

My remote ran out of batteries so we didn't have tv

Cable acting up: error messages kept coming on the TV saying we didn't have access to channels and then we had access

Not at all happy with my experience this time, not like my previous experiences.

But the food was AWESOME. I guess because of the prices

Family

6/10

Pleasant

22 May 2026

Ebony

AMAZING STAFF. Hands down. Rooms could be updated more, (paint) as well as beds. Other than that mostly loved the helpful staff.

Family

2/10

Poor

19 May 2026

Tracy

Everything was extremely overpriced, room service was not available yet I was charged a service fee ($10.80) for ordering food at the bar , this was in addition to the overly priced shrimp tacos and Ceasar salad. I was never informed of the additional service fee prior to it just showing up on my bill. I prefer to choose what I will pay for. I would have been served better going outside of the hotel for food. Also, one of the reasons I chose the hotel was because it had a hot tub- the hot tub did not work-highly disappointing. Highly. I would have liked to use the workout room but the air conditioning was out and it was very uncomfortably hot in the area so that was another disappointment.

Self

4/10

Poor

18 May 2026

Latandria

They barely answer the phone, they answered once out of 7-8 times, they only clean your room after checkout, there was mold in the shower head, there was no ice and the WiFi didn’t work . They are severely under staffed .

4/10

Poor

18 May 2026

Wanya

We checked in and realized they gave us a double queen, when we originally booked a king, we brought it to the employee at the front desk's attention. She said \"it was booked thru a third party i cant change it\". I saw roaches in the room and in the bathroom. I would not recommend that specific location. The lobby is well maintained but the rooms are dated and the carpet smells funny.

Partner

2/10

Poor

17 May 2026

Timothy

Our shower had no water pressure, our bathroom sink was broken, parking was a disaster. We paid $15 for parking but were told three different ways to get out of the lot that didn’t work. So we ended up paying extra for parking just so we could leave the lot to do stuff. The only staff member who did their job well was the bar tender

Partner

10/10

Exceptional

17 May 2026

Shalia

Good

6/10

Pleasant

17 May 2026

Dr. Lakisha

The front desk day and night auditor were amazing, the property was clean, but tge hallway needed some fragrance spray. I loved how the room was super clean, but the shower wasn't enjoyable because the handle didn't function properly. I was also woken by the sanitation lady an hour before check-out asking if I was checking out. Other than those two issues, everything was fine.

Self

8/10

Excellent

15 May 2026

James

Clean room
Staff pleasant

10/10

Exceptional

12 May 2026

Lucy

If you have an early flight out, this is perfect. Nice, clean rooms and the airport shuttle has one other hotel stop on the way right to departures. Shuttles run every 30min. My only complaint is that the check in person said breakfast began at 6am and that was not true. The coffee to go was nice, though.

Family

2/10

Poor

12 May 2026

Elibranna

I had a king room with snacks and drinks included, did not have them. Paid for complimentary breakfast and was questioned multiple times by employees in the morning regarding it, when giving my room number should have been enough to look up the reservation. That wasn’t cool. Before I book the room, I called and asked was the hot tub in use they told me yes just to get there and it was out of order. I paid for insurance on my trip.

Friends_and_family Family

6/10

Pleasant

11 May 2026

Stanley

Absolutely no water pressure in the shower. Other than that the stay was just ok

8/10

Excellent

09 May 2026

George

Clean and the location was convenient

10/10

Exceptional

08 May 2026

Sean

Great staff they care about their customers.

4/10

Poor

07 May 2026

Maria

No signal to watch TV goes on and off.Coffee pot didn't work. The inside pool looked like it hasn't been used or cleaned. Breakfast buffet was good $19.99 all you can eat

Self

10/10

Exceptional

05 May 2026

Sharon

Everything was excellent. The only issues we had were the tiny towels at the pool.... and not many there and when we tried to reach the front desk by phone, no one answered. But these are minor issues. Over all for the price we paid for the room we were given excellent rooms. Very clean and comfortable. The shuttle driver was awesome as we were late getting to the airport. Parking was safe and secure.

8/10

Excellent

02 May 2026

Laquita

Breakfast wasn’t included but for $19.95 per person it wasn’t worth it from what I seen.

Partner

6/10

Pleasant

01 May 2026

Christine

The hotel was “okay” I could see some stains where the tv stand is on the rug and the halls. The hot tub wasn’t very hot. Breakfast also was okay, but to pay $20 per person it wasn’t worth that. My OJ was also watered down. They have a gate for the parking lot. Parking is an additional $15 a night which I didn’t know prior to booking. Getting out of the gate was challenging. There weren’t clear instructions to use the room key and where to place it. The staff was helpful though. They helped with the gate, got me a different juice when asked and I received more towels when I asked for them.

Friends_and_family Family

8/10

Excellent

27 Apr 2026

Thomas

Nice stay. The room that I had sort of smelled like smoke and the linens could have been cleaner.

Self

10/10

Exceptional

27 Apr 2026

Mia

The staff were friendly and professional, hotel was clean and I got a peaceful night's sleep

Self

2/10

Poor

27 Apr 2026

Lakara

When I Walked in there was a strong cigarette smell in hallway all the way to the elevator. once I got to the 4th floor it was ok. However my throat was soar sore the next morning that I didn’t even want to eat breakfast.
King bed with only 3 pillows. Went to the front desk around midnight to ask for another pillow and no one was there.
Hard bed feels like sleeping on the floor as there was no mattress topper.
Bath tub shower sliding while in the shower would not stay closed (floor wet as a result)
Shower head weak water flow ( however shower was hot)
Complimentary water bottle for Hilton honors one was already opened. Although my issue was not resolved, I was granted a refund by the manager the next day per my request.

Partner

2/10

Poor

26 Apr 2026

Autumn

The hotel itself was run down and very dirty. We went to use the hot tub and pool and the area was a complete disaster and found the hot tub to be dirty and ice cold. The front desk lady informed us it had been broken for weeks and no one thought to put a sign up or let the guests know. They put out a breakfast buffet in the lobby and once I had a full plate of food a staff member asked me to pay 21.75$ and I said I thought it was a complimentary buffet ( it appeared sparse ) and she pointed to a very small sign in the back which was very easy to miss. She instructed me to throw my whole plate in the garbage. The only hot items on this buffet were eggs, oatmeal, sausage and bacon everything else was breads.

Friends

4/10

Poor

26 Apr 2026

Ronnie

Night staff very unprofessional, no sense of urgency and texting while one person checked everyone in. Growing line and staff just uninterested in their work. Exterior and front entrance smelled like weed. People actively smoking it not far from entrance.

Partner

6/10

Pleasant

26 Apr 2026

Ronnie

Rooms were clean, exterior smelled like weed, and people actively smoking weed outside front doors.

Partner

2/10

Poor

26 Apr 2026

Ryan

Hot tub out of order also had a broken e-stop button for safety missing in the pool area. Door locks not functioning properly, leans put on the bed 90 degrees out. Most importantly the unprofessional assistant general manager. Seem aware of safety issues but not addressing them was very concerning along with the terrible attitude she has when it comes to the customers on the property.

10/10

Exceptional

22 Apr 2026

Andrea

Loved everything

Self

10/10

Exceptional

22 Apr 2026

James

Staff great! Food yum

2/10

Poor

20 Apr 2026

Monica

The front desk gentleman who checked me in was attentive upon checking in. Housekeeping didn't come to clean my room. No fresh towels or bed were made. The heated pool and hot tub was out of order. This being my birthday weekend was the worst experience ever.

Self

6/10

Pleasant

20 Apr 2026

Amber

I booked this hotel for the pools and the outdoor fire pit. The outdoor pool hasn’t been cleaned yet; couldn’t utilize. And the fire pit apparently has been broke for some time. It’s the first picture you see when booking this hotel. False advertisement isn’t a good look at all.

Partner

10/10

Exceptional

18 Apr 2026

Chantell

The best hotel I’ve stayed at in Atlanta, thank you for the hospitality you gave to me and my family!!!

Partner

4/10

Poor

14 Apr 2026

Janelle

The hotel seemed okay at first but the room smelled like wet clothes when we walked in and the stench continued throughout our stay. Friday the pool was murky looking and had so much chlorine in it, that it burned my eyes although I never even got in. Saturday it was worse, and Sunday it was even worse to the point we had to clean the trash and bugs out ourselves. The jacuzzi didn’t work the whole weekend and the outside pool wasn’t much better. It was freezing cold in both pools and we had to clean the outside pool ourselves as well. House keeping never cleaned our room and said she couldn’t give us fresh towels, we had to get them from the front desk, there were only little face sized towels in the pool area and the dirty towels were left all around the pool area overnight from Saturday to Sunday. I never saw the fire pit lit and on top of all that they had the nerve to charge $20 plus tax per person (kids too) for the breakfast buffet. I was completely disappointed with my stay and asked for a manager to express my concerns to but was told there was no manager until Monday. This staff was polite except the house keeper but that’s the only nice thing I can say.

Friends_and_family Family

6/10

Pleasant

11 Apr 2026

Jasmine

Tashmo the receptionist was great and very helpful with any requests needed.

Family_with_children

4/10

Poor

09 Apr 2026

Blain

Hot tub was cemented over. Hotel was a bit run down. Hilton properties have higher standards.

6/10

Pleasant

08 Apr 2026

Jason

The staff was very lovely and was able to help with everything we needed. Some of the amenities are questionable though. The hot tub was broken and out of service and the outdoor pool was absolutely filthy. Also, the soaps in my bathroom were not filled, and I did not notice until I was already in the shower. It’s a nice hotel. Gets the job done. And the restaurant and breakfast are nice and good quality.

10/10

Exceptional

06 Apr 2026

Christina

We will be back I love the stay n the good cleaning

4/10

Poor

05 Apr 2026

Gabrielle

The hotel rooms were poorly kept, horrible stains on the carpets. The showers were still dirty with footprints. I was upgraded to a bigger room but it was still dirty with worse stains on the carpet. The pool room had bugs and old food on the floor, and the hot tub was out of order. The air conditioner vent in our room was broken and extremely dusty.

Partner

6/10

Pleasant

05 Apr 2026

HEATHER

Bar was great.

4/10

Poor

31 Mar 2026

DAmbra

Okay

6/10

Pleasant

30 Mar 2026

Brittney

Hot tub was out of order, no towells at the pool, no coff

10/10

Exceptional

29 Mar 2026

JENNIFER

My room was clean & nice. Staff was very friendly & Breakfast was good & fresh.

4/10

Poor

29 Mar 2026

Tekeyia

Horrible Experience

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Sharon

Everything was great!

Friends_and_family Family

2/10

Poor

27 Mar 2026

Teresa

My experience with property was one of the worst I've ever had a hotel:
(1) Received a rate for room for 3 nights. After extending 1 night was charged higher rates with different charges each day and taxes. Staff refused to honor original price. Received 4 different receipts where the last night stay was charged twice.
(2)

10/10

Exceptional

26 Mar 2026

Lindsey

Great property friendly staff 20$ breakfast charge if you don’t pre book and pay with Expedia

Self

10/10

Exceptional

25 Mar 2026

Tonya

Close to airport.. good rate

Partner

4/10

Poor

24 Mar 2026

Joyce

Hotel was very lacking. As we were checking in other guest were trying to obtain soap and pillows and told us good luck as we went off to our room. The pillows in the bed seemed no bigger than 12inch by 12 inch couch pillows in pillow cases. The soap and conditioner containers in the shower were empty. I failed to check for bed bugs but have been itching ever since we left.

8/10

Excellent

22 Mar 2026

Trakelia

Everything was excellent staff was super nice and helpful with any and everything we needed. Rooms very comfortable. Would definitely book again especially with the choice of restaurants and close to the airport.

Partner

10/10

Exceptional

21 Mar 2026

marty

The bar was hopping with dj and karaoke

4/10

Poor

15 Mar 2026

April

Shower was not finished the door look like it belongs in the field. Too high price for not the best appearance. Staff lovely

Self

8/10

Excellent

15 Mar 2026

Angela

The hotel was clean, bright, and well maintained. The only thing I didn't care for is that all of the amenities came with a cost. Whereas usually Hilton Garden Inns provide breakfast, you had to buy breakfast here. There were also snacks available, but all came at a price. Other than that, we enjoyed our stay.

Partner

10/10

Exceptional

28 Feb 2026

Michele

Everything was great!

10/10

Exceptional

26 Feb 2026

shannel

Yes

10/10

Exceptional

23 Feb 2026

Jerry

Nice well appointed room. Will stay again

Partner

2/10

Poor

22 Feb 2026

Amir

Hotel was booked through Expedia, but come the Valentine's Day weekend for check-in, no rooms available?! They made it such a hassle to get my refund back as well, would not recommend. Hot tub bubbles were not working either

Leisure

10/10

Exceptional

18 Jan 2026

Monique

everything was impeccable .. thank you for your hospitality!

Business Friends

2/10

Poor

14 Jan 2026

Mindy

Not sure what was renovated but it smells of sewer. Staff is beyond rude invluding manager ans assiatnce manager as well as front desk- do not bother them! Get stuck in the elevator and the BEST of all stay here and get your vehcile broken into- day or night with secuirty onsite.

Business

4/10

Poor

06 Jan 2026

Sarah J

Staff were very friendly. However, the hotel was marketed as being recently renovated which is inaccurate. The elevators were broken, shuttle was a long wait (45mins) and only serviced domestic terminal which is fine with the train but not ideal for early international flights or flights with families. Bedding was stained, lumpy pillows and the bathrooms had pink soap scum throughout the shower.

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Brianna

Everything was amazing.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Vivienne

Great breakfast

10/10

Exceptional

01 Jan 2026

Letitia

Yes

Leisure Partner

8/10

Excellent

23 Dec 2025

Leslie

Great staff and bar!

Leisure Family

10/10

Exceptional

17 Dec 2025

Brandi

Beautiful hotel and even though I didn’t use it I was glad the pool was open

Leisure Self

8/10

Excellent

16 Dec 2025

Jamie

Clean rooms

Friends_and_family Friends

4/10

Poor

10 Dec 2025

JERRY

The place is just starting to look old pricing is to high. The prices in restaurant is outrageous. 12 dollars for the littlest chicken wings we have ever seen.

Leisure Partner

6/10

Pleasant

05 Dec 2025

Jacqueline

First off, room was excellent and clean. That being said, Hotel parking lot concerning and then, there was not an expected hair dryer in room. Called front desk, took more than 1/2 hr to recieve. In that time, missed our scheduled Lyft driver and opening of concert. Reached out to hotel, got a response...but that's it. Did not offer to reimburse for kissed lyft, extra cost to park or even any kind of refund caused by negligence of staff...will NEVER stay at Atlanta Hilton, airport again!!!

Partner

2/10

Poor

04 Dec 2025

JERRY

You all over booked the hotel so they moved us to the Hyatt place a lower hotel than the one we booked with construction going on. A truck got broken into. Not happy at all.

Leisure Partner

10/10

Exceptional

26 Nov 2025

isai

Ok, aceptable

Business

6/10

Pleasant

24 Nov 2025

Shayne

Staff was courtesy, rooms were nice, showers had extra hot water, however the breakfast was really lacking and the fire alarms continually went off throughout the entire building, even at 2 am, 3 am, and 4 am. Also hot tub was broken and not working.

10/10

Exceptional

22 Nov 2025

Rebecca

Great property with friendly staff

Leisure Partner