Name: Sonesta Atlanta Airport North
Address: 1325 Virginia Ave., Atlanta, 30344, US

2/10

Poor

15 Jul 2026

Mia

This hotel was awful, low class and

10/10

Exceptional

15 Jul 2026

Phuongnga

The hotel is close to the airport and is about 20 min from downtown Atlanta so it’s convenient. There are several restaurants within walking distance as well as the one in the hotel for you to choose. Our room is clean and nice. I’d stay at Sonesta again.

Family

8/10

Excellent

15 Jul 2026

Candia

This is a hotel I would recommend

10/10

Exceptional

15 Jul 2026

Nicolas

Clean great place

2/10

Poor

14 Jul 2026

Khristian

We stayed for 4 nights upon arrival i booked a room woth two beds the put me im a 1 ned room i had to ho back to the front counter for them to change my reservation to what i originally paid for The female staff was rude over the phone i called and tryed to change my reservation w days begore arriving they charged $25 for paking every day also you had to have a key card to get out of the parking lot half the time the card reader was down and we had to call for help to get out and in the gate !! My room door and bathroom door wouldn't close properly i had to force them both close. The room refrigerator didn't work and had a bad smell when you opened it one of my lamps didn't work in the room the TV and WiFi kept going out they didn't make the beds or clean the rooms during our stay they didn't have a ice machine just ziplock bags of ice for guest in the lobby that melted everywhere due to none woking refrigerator they had 3 elevators but only 1 and a half worked they took a long time to bring toilet tissue or towels to our room

Family

6/10

Pleasant

13 Jul 2026

Katrina

wonderful

8/10

Excellent

12 Jul 2026

Shameda

Derrick was extremely nice and very helpful

Family

10/10

Exceptional

12 Jul 2026

Patricia

Ok

10/10

Exceptional

11 Jul 2026

Justin

Excellent

Family_with_children

2/10

Poor

10 Jul 2026

Ryan

We were told no breakfast or coffee due to private breakfast party. Fridge didn’t work. And a very gang-ish environment.. also, parking. Says 20 minutes or less is free, it took us 22 minutes to check in. So even though we had no car onsite we’re charged 22.00.. this place is a joke. Stay well away

Business

10/10

Exceptional

10 Jul 2026

Ieshia

The rooms were very spacious and clean , the staff was very friendly and helpful. The property was clean and quiet the location was very convenient with restaurant's and close to the airport.

Self

10/10

Exceptional

09 Jul 2026

Leteaka

I didn't like that I was charged $50 for parking otherwise I enjoyed our stay

Partner

8/10

Excellent

08 Jul 2026

Fernando

La propiedad excelente, la habitación muchos cables sobre la alfombra, para poder encender la lámpara del escritorio tenía que agacharme y desenchufar la cafetera... Varios enchufes sin funcionar. Así todos los días. La barrera de salida muy complicado para salir con el automóvil Uber
Lo demás muy bien

Self

8/10

Excellent

08 Jul 2026

Bany

The room was clean and nice.

Friends

10/10

Exceptional

07 Jul 2026

Melissa

Very close to international terminal. Busy but quiet.

Self

10/10

Exceptional

07 Jul 2026

Jessica

It is great

Friends

10/10

Exceptional

06 Jul 2026

Leron

Hey I loved it I will be booking when I come back

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

tommy

Bar was stocked and the bartender was super nice

Self

6/10

Pleasant

05 Jul 2026

David

Airport bus arrived with 5 or 6 groups of passengers
The two front desk staff were attending other customers - but spent an extended amount of time chatting after customers were checked in, while the other guests waited for an extended amount of time. Poor customer service!!

Self

2/10

Poor

05 Jul 2026

Walter L

The stay at this hotel was so terrible that I had to book reservations at another hotel.

Partner

6/10

Pleasant

04 Jul 2026

Carlos

The staff were great and helpful. The lobby lacks updating - furniture looks a bit dirty.
The rooms were a bit lacking in terms of towels, toilet paper and basic needs.

Friends_and_family Family

6/10

Pleasant

04 Jul 2026

Danie Carl

Pool is closed,sink was clogged

Partner

10/10

Exceptional

04 Jul 2026

Dwight

I did not have any problem with my stay. The staff were nice and friendly. The room was nice .

10/10

Exceptional

04 Jul 2026

Antonio

This is one of my favorite hotels. I reserve a room at this location almost every other week. The staff is amazing, very knowledgeable, friendly, and the breakfast buffet is delicious. I recommend this hotel to anyone that is traveling and looking for a tremendous place to stay for a weekend.

Partner

10/10

Exceptional

03 Jul 2026

Jodyann

Staff was great all throughout my stay and property clean also my room was very wonderful

Friends

10/10

Exceptional

02 Jul 2026

William

The property was excellent. I could tell renovations were done, and it was good. Staff was very helpful and professional

2/10

Poor

01 Jul 2026

Themmaro

Horrible

8/10

Excellent

01 Jul 2026

Carmelle

Always enjoy a clean room, didn’t spend time to see much at the hotel
or see the pool or fitness room. Read a sign stating fitness room is either changing or under construction and that the ice bucket machine is no longer on floors. Beds are comfortable, bathroom is nice. Water pressure is good. A shuttle to and from airport all great things.

Family

10/10

Exceptional

30 Jun 2026

Sharnezz

I would stay here again

Family_with_children

4/10

Poor

30 Jun 2026

Rose marie Pierre

How could you stay in a room? The curtsy of the room is not working properly and didn’t fix it. you can’t even sleep during the daytime cause of the sun.

Family

10/10

Exceptional

30 Jun 2026

Alexander

I liked the brejwadast

10/10

Exceptional

30 Jun 2026

sharon

It was a good experience. Great staffs

Friends

4/10

Poor

29 Jun 2026

Kalina

I would not recommend staying at this hotel. We arrived early and had to pay an additional fee for early check-in, which was disappointing but acceptable. However, when we got to our room, it was not clean. There was hair all over the floor, the pillowcases were dirty, and the bathroom had visible stains.

We reported the issue to the front desk, and they moved us to another room. Unfortunately, while the second room was slightly cleaner, it still had problems—the door lock wasn’t working properly. We took photos and videos to document everything and showed them to management.

Overall, the cleanliness and maintenance standards were far below what we expected. Based on our experience, I would not recommend this hotel.

Family

6/10

Pleasant

29 Jun 2026

Collin

Charging $25 per day to park at a hotel you paid to stay at is crazy. Expedia should've Indicated that there was parking fee.

Self

8/10

Excellent

29 Jun 2026

Mary

The service was great at the restaurant areas for meals but someone charged me for parking which I did not have a vehicle- that was corrected before check out- cleanliness was just ok- the room had dead bugs, the sheets had yellow stains, and there was lots of dust inside the room- staff was friendly for the most part but I will not return to that particular Sonesta!

Self

8/10

Excellent

29 Jun 2026

Domonique

Nice spot

Self

10/10

Exceptional

29 Jun 2026

Manuel

The staff were always very friendly, showed interest in their guests, and helped us at all times.

Family

10/10

Exceptional

29 Jun 2026

Ramon

Todo muy limpio, en una buena localidad de facil access. Con estacionamiento buen restaurante. Todo muy excelente

Self

10/10

Exceptional

28 Jun 2026

James

Great work stay

Self

10/10

Exceptional

27 Jun 2026

milton

Need better furniture

Family_with_children

2/10

Poor

27 Jun 2026

Luis

Stay away! Don't be fooled by the great pictures! I usually don't write reviews, but this time I felt compelled to help others avoid making the same mistake I did. I ended up staying at this property because hotel prices were sky high during the World Cup weekend we went. Spain won 4-0. Anyhow, the nightmare at \"Widow's Island,\" a reference to a TV show on Apple TV, started when we arrived around midnight on June 18, and the check-in line was extremely long. Our check-in took about 30 mins. As it turns out, they had arranged with an airline to receive passengers from a delayed flight that night. Ok, I can understand that, but when we finally got to our room, the smoke alarm detector was beeping loudly next to our bed. I called the front desk several times throughout the night, and they didn't come to fix it until the next day. I don't know how we managed to sleep for a couple of hours. We should have left for another property, but as I said, prices were too high for the weekend. The next day, I went to make coffee and noticed that the machine was filthy inside with accumulated grime and God knows what else. Nonetheless, to top our frustration with this property, we were overcharged $75 for a parking facility we used for 1 hour. I am still disputing the overcharge and haven't heard back from them one week later. To be fair, the restaurant staff was very friendly and deserves a 'big thank you' for providing the only bright side of our stay. The airport shuttle is also a plus.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Ormanee

Overall the stay was nice, but as for the staff it was not so pleasant.

8/10

Excellent

27 Jun 2026

Terryann

The place is very nice and clean as you enter the lobby. It’s welcoming.

8/10

Excellent

26 Jun 2026

Morrison

Clean rand friendly staff. Close to the airport and plenty of close dining places.

Friends_and_family Friends

4/10

Poor

26 Jun 2026

Destiny

Cleaning staff needs to do better with cleaning there were a family of fruit flies in my room and front desk provides poor customer service when it comes to communication for breakfast or any other amenities in the hotel.

Self

10/10

Exceptional

26 Jun 2026

junior

Everything went well

6/10

Pleasant

25 Jun 2026

Michael

The gates for the lot main entrance were not operable one of the couple nights I was there. This probably would not be a big issue if the drive entrance wasn’t so short, causing issue when having to back up to go to the other entrance.

10/10

Exceptional

25 Jun 2026

Ahmed

Very nice upgraded rooms

Self

2/10

Poor

24 Jun 2026

Jarvis

Elevators were broken and only one was available. The line was super long for check in.

Partner

4/10

Poor

24 Jun 2026

Deidre

Stayed here recently and the room was disgusting, lots of stains on the carpet which was already dirty. Much of the staff clearly hated their jobs and were so dismissive. Only Nikia was friendly and accommodating- she should be in management. When I returned home got notified there was a charge for food from the restaurant there that I never went to. When calling to find out about the extra charge another front desk staff with an annoyed attitude told me she was sending up my request to management. I have not been to a Sonesta hotel before and never will again definitely not here. If you want to pay for bad customer service, fraudulent charges, and a dirty room this is the place.

Pet

2/10

Poor

23 Jun 2026

Andrea

Beware, do not stay at this hotel. Avoid it at all costs. The staff is completely unhelpful and uncaring. This place was a complete nightmare. The worst part was the uncaring staff. It seemed like they deal with unsatisfied guests all the time, so they treat all situations, regardless of how grave, as if it is everyday. No empathy from any of them, and a complete unwillingness to resolve issues.

Self

10/10

Exceptional

23 Jun 2026

Dennis

Friendliest star across the entire event ever.

I will return.

Self

8/10

Excellent

22 Jun 2026

Yiana

Staring off with the great staff, especially Derick so fun and sweet. Super helpful throughout my weekend stay. The room had ans the amenities I needed and they offer airport transportation. The bar tended was sweet unfortunately didn’t get her name. The room was good shower needed a lil re clean and the power was finicky. Plug in one thing and stops power somewhere else lol but so many plus you will manage. All in all I’d come back.

Friends

8/10

Excellent

22 Jun 2026

Lora

Very clean, safe, and affordable place to spend the night after a cancelled flight.

Family_with_children

10/10

Exceptional

22 Jun 2026

Bernard

Nice facility, convenient location, nice shower. The restaurant could do better - the person at the bar can't do everything by himself!

Self

8/10

Excellent

22 Jun 2026

MIZELEIDE

The staff were very helpful with answering questions.

Self

6/10

Pleasant

22 Jun 2026

Dominique

There's no gift shop just a little snack area. There is no shuttle to shopping area these were things we saw in booking that weren't available. They have a bar. Make sure you wake up for Benton grill breakfast only served from 6-9am you will miss if you aren't aware.

Partner

6/10

Pleasant

22 Jun 2026

Felicia

Holland was very helpful when my family first arrived. He was such a pleasure to speak with. This is my 2nd time at this hotel I came a few years ago for a family reunion. My issue was we went out for the day on Saturday and came back late around 11pm and our room wasn’t cleaned which meant we didn’t have clean towels. We are a family of 4 so normally when our room is going to be cleaned I would leave the dirty towels on the floor in the bathroom which I did. When coming bs k I was a bit upset the room wasn’t done. The next morning I spoke with a cleaning person that advised that they clean the rooms everyday and to report it to the front desk I explained my concerns to front desk. I say all that to say my family had to share towels to dry off with thst was totally unacceptable. We didn’t have ice ms Hines on our floor and had to get them downstairs in the lobby and they were out when I went. The elevators were out most of the time

Family_with_children

2/10

Poor

22 Jun 2026

Sydney

Room 407 was extremely disappointing. When we checked in, the room was clearly not properly cleaned. There was hair in both the refrigerator and the shower, and there was even what appeared to be blood on the floor. It looked like the sheets had been changed, but little else had been cleaned.

I called the front desk and was told someone would come clean the room, but no one ever showed up. We also requested towels multiple times throughout our stay and never received them.

The lack of cleanliness and poor response from staff made for a very frustrating experience. I would not stay here again.

Pet

10/10

Exceptional

22 Jun 2026

Shomma

Very Nice Staff!

Friends

2/10

Poor

21 Jun 2026

Tynetta

There was only one elevator working out of three and the hallway smelled like a fish tank. I would not recommend.

8/10

Excellent

21 Jun 2026

DINEO BASETSANA

Excellent

4/10

Poor

21 Jun 2026

Seairra

The room wasn’t very clean, toilet seat was broken, leftover hair in the shower, dust on the counters. Pool was dirty, looks nothing like the pictures online. The washer machine and ice machine weren’t available

Self

10/10

Exceptional

21 Jun 2026

Karl

Everything was great

Self

6/10

Pleasant

21 Jun 2026

Jacie Lyn

The staff was nice and helpful. 2 out of three elevators were broken which was very inconvenient. The room was clean and quiet. Good for someone needs to catch an early flight out in the morning. Close to the airport and the shuttle was convenient.

Self

4/10

Poor

21 Jun 2026

Jasmine

Nothing will not stay again

Partner

2/10

Poor

21 Jun 2026

Denetrius

The air conditioning unit wasn’t functioning properly. The cold water was hot and the ice machine was out. Half clean the room

Partner

10/10

Exceptional

21 Jun 2026

Gregory

.

10/10

Exceptional

20 Jun 2026

Tevin

Everything was great.

Business

4/10

Poor

20 Jun 2026

machelle

I can't leave a good review because after we checked in at 730 PM we found out elevator was down. The check in people did not tell us, we heard it from other people staying there. I broke my foot 3 days before Sat night and there was no way wI could climb the stairs. They said the elevator would not be long but come to find out the elevator guy was not even there yet. It was after 10 PM when we got in our room. Not one employee offered us anything, came to see if we ok or come to give us any update.

Family

10/10

Exceptional

19 Jun 2026

Katherine

It was a nice place to stay before heading to the airport. They have a shuttle to the airport too!

Partner

8/10

Excellent

19 Jun 2026

Melanie

The room was great and having the free shuttle to the airport was great. All the drivers were awesome. The breakfast was delicious but pricey for a buffet.

Family_with_children

2/10

Poor

18 Jun 2026

Ileene Melonny

I loved the staff. However I had a room for a king bed and they didn’t put me in that room

Self

10/10

Exceptional

17 Jun 2026

Tonie

Nice property. Close to airport with free shuttle

Friends

8/10

Excellent

16 Jun 2026

Kathleen

we were only there for 4 hours to sleep but took quite a while in line to get the room key

4/10

Poor

16 Jun 2026

Eneida M

Elevators were not working when we arrived. Pool area was not the best or clean. Staircase was dirty .

Friends

2/10

Poor

16 Jun 2026

sharif

The inside do not look the pictures

Family_with_children

6/10

Pleasant

15 Jun 2026

Don

The coffee maker in the room was broke. We needed to catch our shuttle to the airport at 9 am. Left our room and the elevator did not work. Late for our shuttle. Ice machines did not work. We had to go to front desk to get bag ice. Getting in and out of the parking area was a problem. Overall will not use this hotel again when we go to Atlanta to visit our son.

Partner

10/10

Exceptional

15 Jun 2026

Adela

Exlente todo me encanto el personar en resection todos muy amables muy fácil de yegar me encanto. todos muy atentos con los huespedes.

Family_with_children

6/10

Pleasant

15 Jun 2026

Hiam

Out of 3 days our room was cleaned once..bed was not made and I had to request coffee the second day.

Family

6/10

Pleasant

14 Jun 2026

Rebecca

Had stayed here a couple of times before, but third time was the charm
--- much better this time around with the restaurant being the exception. At check-in we were told the restaurant would be open for dinner, but did not open at all for two days.Luckily, there are some good eateries in walking distance.

Partner

6/10

Pleasant

14 Jun 2026

Devine

The elevator needs repairs, overall it was maintained ok. And the staff was friendly

Business

10/10

Exceptional

14 Jun 2026

Lavonne

Staff can do a better job dusting. But I absolutely love the location and the hotel. Will be back next year.

Self

6/10

Pleasant

14 Jun 2026

Joyce

Elevators didn’t work the first night had to walk down stairs, I have bad knees. Not very pleasant walk.

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Joyce

Rooms were clean, breakfast extra fee

Friends_and_family Friends

6/10

Pleasant

12 Jun 2026

ajit

Microwave missing in the room , coffee machine old not working throught the stay

Self

6/10

Pleasant

12 Jun 2026

Akinola

The hotel looked good from the outside. However, the ice maker was out of service on my first day and subsequent 3-4 days. Not only was the elevator service very erratic from my first day, as it was supposedly under repairs and service, it got to a complete halt on the night of June 6th. My room was on the 9th floor, and I had to take the stairs to the lobby and back to my room. It wasn't a fun experience.
The Housekeeping staff and the valet parking staff were very nice, ready and willing to assist.

2/10

Poor

11 Jun 2026

yisandra

te cobran cargos que no utilisaste el area esta en contrucion y cada rato el elevador se detiene con uno a dentro y ni cuentas seda y al final solo con una disculpa lo resuerven todo

Family

2/10

Poor

11 Jun 2026

Sore

No vuelvo para ese lugar es una basura y aparte de eso me cobraron dinero que aún estoy esperando respuesta de porque me cobraron 50 dólares sin razón alguna.

Family_with_children

2/10

Poor

11 Jun 2026

Eric

Booking me on a floor that was getting remodeled was unacceptable

Self

10/10

Exceptional

11 Jun 2026

Marqavius

Overly 10/10 everything

Friends

2/10

Poor

10 Jun 2026

Yesenia

I didn't have a good experience, as I got stuck in the elevator for two minutes; it was out of order for over four hours, so I had to walk down the stairs from the sixth floor. It wasn't a pleasant experience, though the staff were very friendly.

Family

6/10

Pleasant

08 Jun 2026

Timothy

When we arrived the elevator was not working. People were standing in the lobby waiting on someone to get in repaired. I asked for the lowest level, which was the 5th floor. We hiked up 5 floors only to find a renovation in progress. Plastic taped to the hallway floors. The ac was not working in the room. I expected to tell the front desk to provide a refund and we would stay somewhere else. They gave us a room on the 6th floor which had been renovated and was very nice. The desk staff was very nice and professional. Perhaps a one off situation but not a pleasant situation nonetheless.

10/10

Exceptional

08 Jun 2026

Mohammed

Clean room

Self

6/10

Pleasant

07 Jun 2026

Adrianna

This place happens to be under construction which they should let you know before you purchase or check in the fan was so loud that was blowing in hall i guess to dry out the floors. Also just to park you have to pay $25 even if you are a guest. The main floor is probably the nicest part of the hotel.

Partner

10/10

Exceptional

07 Jun 2026

Jeffrey

Great stay overall

4/10

Poor

07 Jun 2026

Sukanta

Not clean..renovation going on

2/10

Poor

06 Jun 2026

Fred

Very very low motel vibes the carpet and towels are dirty , 2026 June

Partner

10/10

Exceptional

05 Jun 2026

Deresha

I recently stayed at this hotel while attending a Due Diligence Conference, and I had a wonderful experience. The room was clean, comfortable, and perfectly suited for my stay during the conference. The accommodations provided a quiet and relaxing environment after long days of meetings and networking.

The staff was professional and courteous, and the overall atmosphere of the hotel was welcoming and well-maintained. The location was convenient, making it easy to attend conference events and access nearby amenities.

I would definitely recommend this hotel to anyone traveling for business or attending a conference in the area, and I look forward to staying here again in the future.

Self

8/10

Excellent

04 Jun 2026

Teresa

Always a pleasure to stay there 😄 #StayingInGood Company