Name: Sonesta Select Atlanta Airport North
Address: 3399 International Boulevard, Hapeville, 30354, US

10/10

Exceptional

06 Aug 2026

Prashant

No breakfast but clean

2/10

Poor

06 Aug 2026

Tommy

Room felt muggy, requested for sheets to be changed but they never came to change them.

Restroom was not cleaned had toenails and hair on floor.

10/10

Exceptional

03 Aug 2026

Leon Robert

Nice quiet clean hotel to stay at.

6/10

Pleasant

03 Aug 2026

Jeremiah

The room was decent, along with the staff. However, I was disappointed that I couldn’t get towels at one point. I suspect they were out of towels. Additionally, every morning and during my stay, room service would knock on my door, assuming I had checked out and even entered the room once. Stating they were told I had checked out.

6/10

Pleasant

03 Aug 2026

Natasha

Staff was friendly and very helpful the only drawbacks I had was under the bed in the room wasn’t clean there was bottles and someone’s wallet under

6/10

Pleasant

03 Aug 2026

Jaime

I was there only for a few hours.

8/10

Excellent

02 Aug 2026

Brianna

Clean room, did find hairs in the shower but other than that I have no complaints about my stay. Staff got us checked-in early, but that was an extra $25. And have to pay parking fee but it’s only $12 a day

6/10

Pleasant

02 Aug 2026

AhKirah

The overall staff at the property provided good customer service, but as far as having products available such as linen, trash bags, etc. a lot of those items were constantly unavailable. That would be my only concern for me not booking with the property again.

10/10

Exceptional

01 Aug 2026

Sidney

Wonderful experience here at Sonesta Hotel. The only thing I would change is to have a hot continental breakfast.

8/10

Excellent

01 Aug 2026

Wesley

Yes

10/10

Exceptional

30 Jul 2026

Kenisha

Honestly one of the cleanest hotels I’ve stayed at in a while . Very cozy

6/10

Pleasant

29 Jul 2026

Corey

Room wasn't ready at arrival. Halls smell like weed. Bed was awkwardly slanted.

6/10

Pleasant

29 Jul 2026

Jesus

Really bad neighborhood and family got scare

Family_with_children

4/10

Poor

28 Jul 2026

Luana

Air conditioning great and beds are comfy

6/10

Pleasant

28 Jul 2026

Enoch

They wanted me to pay $25 for early check-in. Been driving for years. Never had that happen.

10/10

Exceptional

27 Jul 2026

Darwin

It was nice clean room just didn’t have any towels

6/10

Pleasant

27 Jul 2026

Stanley

It's really not much more than a place to lay your head. It's safe and serviceable, but not anything special from an experience perspective

4/10

Poor

27 Jul 2026

Salim

Room smelled teribble and bathroom wasn't clean was unusable

10/10

Exceptional

27 Jul 2026

Veronica

Everything was wonderful

6/10

Pleasant

26 Jul 2026

Krystina

The room was outdated and a security measures are extremely low.

10/10

Exceptional

26 Jul 2026

Ashonte

This is my 3rd time staying here and it won't be the last. This is a very nice and clean hotel and the room is very clean and comfortable. The staff are always and I always enjoy my stay.

2/10

Poor

26 Jul 2026

Ana

No daré mi terrible opinión . Mal educados y falta de servicio

6/10

Pleasant

26 Jul 2026

Kelila

Overall stay was good. The late night check in staff lady was dry and irritated. We only had 2 hand and 2 face towels at check in. I came right back downstairs and she acted like I was lying. I waited maybe 10min for her to get some out of the laundry. There was no breakfast available for purchase both days, even though there was a nice kitchen/bar area. Rooms were clean and beds were comfortable. The check out gentleman was much more refreshed and pleasant

2/10

Poor

25 Jul 2026

Chantal

Booked through Expedia and mixed up the date called immediately after making reservations and they wouldn’t let me just change the date to the next day even after already paying

2/10

Poor

25 Jul 2026

maunice

There was no staff available once checked in I had to go buy my own things cause the hotel was out and the cleaning staff was never available .

6/10

Pleasant

24 Jul 2026

Kiondra

The staff was mildly attentive. When I arrived Friday around 7 it was VERY busy and a line, with no one helping. I think one girl went back to check the price of a coke, and no one was at the other desk helping. After a while someone else came to help. The property itself was alright. During our stay, someone on the 4th floor broke a toilet right above us & we weren't notified at all. I had to step in wet carpet & a flooded bathroom, THEN go to the front desk to ask for a room change. Something like that should be brought to our attention immediately no matter what time of day or night. They were accommodating with relocating us to a different room, but that was a process in itself. This last stay I can 100% say we've outstayed our welcome at this hotel, and to book if absolutely necessary or if it's last minute. Good luck to future guests! By a former guest.

10/10

Exceptional

23 Jul 2026

jesus

It was a nice place but staff not so good pool was dirty and we couldn’t get clean towles

6/10

Pleasant

23 Jul 2026

John

Black hairs on the bathroom floor

10/10

Exceptional

22 Jul 2026

Gregory

Love it

4/10

Poor

22 Jul 2026

Kimberly J.

No coffee on the premises. No breakfast as advertised. No towels. Apparently they are changing owners, but that is no excuse to not spend anything on the amenities. Staff did the best they could, but what could they say? Even the snack bar was half empty and the fridge was broken. Really sad.

2/10

Poor

21 Jul 2026

Caleb

Upon entering Room 238, I immediately discovered feces on the bathroom floor. The room was also generally dirty and clearly had not been properly cleaned prior to my arrival. I took photographs of the condition and left the room immediately, as I did not feel it was sanitary or appropriate to occupy.

Partner

6/10

Pleasant

21 Jul 2026

Eris

I like the hospitality of the hotel and staff. The location is convenient. I did not like the time it took for me to receive clean towels during my stay.

Self

10/10

Exceptional

21 Jul 2026

tracy

The entire staff was very professional and helpful. I look forward to future stays.

Friends

6/10

Pleasant

20 Jul 2026

piyush

no comments

Family_with_children

2/10

Poor

19 Jul 2026

Maria

Room wasn’t ready when l arrived at the appointed time. I had a King Suite according to the picture it had a refrigerator and microwave well my room didn’t have that the microwave is in the lobby. If l am paying for extra and what an upgrade l deserve that so l will not ever use this hotel again plus l had to pay for parking no cups for coffee in our room no sugar or cream we had to buy the coffee in order to drink it. Just terrible!!!

Family

10/10

Exceptional

19 Jul 2026

angela

Clean room nice staff

Family

6/10

Pleasant

19 Jul 2026

Lefredrin

Front desk staff was not the friendly at all

2/10

Poor

18 Jul 2026

Allan

The north property was bar closed when I get there and the only person who told me that the hotel was closed gave me a sheet to tell me to go to south and check in near thatI’m most likely was moved to south. I hopped a Uber to the south property which cost me 30 bucks for me to find out. They didn’t have a room reserved for me so I had to use a different service and get a room at a different property so I find it fascinating that I haven’t got my refund yet. Plus please include my Uber bill.

2/10

Poor

18 Jul 2026

Bonnie

When I arrived at the airport, the shuttle driver told me that the hotel was closed, and then all reservations were being transferred to a different hotel. I found out that my reservation had not been transferred and I did not have a place to stay. So I had to pay out-of-pocket to get another hotel and I am requesting a refund immediate as I will be disputing this with my credit card company.

Self

10/10

Exceptional

17 Jul 2026

Roger

Very convenient to airport

10/10

Exceptional

17 Jul 2026

Bryant

Very clean rooms and lots of restaurants in the area.

Self

10/10

Exceptional

17 Jul 2026

Gregory

Nice stay

2/10

Poor

16 Jul 2026

Sagar

The room was so smelly especially bathroom. We checked in late and they didn't hold our room and gave another lower class room with same price.

10/10

Exceptional

15 Jul 2026

James

Everything was great but no breakfast.

Self

2/10

Poor

15 Jul 2026

Shengnan

Nightmare experience, the room smells so bad and staff never try to help solve the problem. Bedsheet very dirty

Partner

6/10

Pleasant

14 Jul 2026

Mary

great place to stay but this time mold in the room, which we told staff and no food or plates or anything in the food

Friends_and_family Family

4/10

Poor

14 Jul 2026

Qing hui

I had booked a room with two beds. They instead gave me 1 bed and one sofa bed, which was ripping from the seams and looked like it was falling apart. When we check in we had to wait a very long time because there was only one person working. We stood there for an hour and a half which was ridiculous. There was also no drinking water at all in our rooms or outside anywhere in the lobby. Safe to say I was disappointed with my experience.

Family

8/10

Excellent

14 Jul 2026

Kathleen

There was only one desk agent and he had too much to do and had to wait a great deal of time to check in. My only concern and also I thought that breakfast was included and it was not.

10/10

Exceptional

14 Jul 2026

Alice

Friendly and helpful staff. Shuttle service is great!

Self

10/10

Exceptional

13 Jul 2026

Kisha

Great

10/10

Exceptional

13 Jul 2026

Nakeya

Amazing hotel if you in town for a quick stay or just need to get away for a staycation for the weekend. I will most definitely be back

Partner

10/10

Exceptional

13 Jul 2026

Brittany

The front desk staff was very helpful. Would stay again.

10/10

Exceptional

13 Jul 2026

Dana

Always stay here when coming through Atlanta. Great hotel and helpful staff.

2/10

Poor

13 Jul 2026

Naomi

I walked in my room and saw that there was 2 used towel rags hanging on the shower curtain rod. I'm sure the cleaning person missed it. When I was getting situated. I saw that there were tobacco shavings or a one of those roll up on the floor, There were stains all over the couch and my balcony smelled like hot piss! I was very uncomfortable in my room and couldn't wait to check out.

Self

6/10

Pleasant

12 Jul 2026

John

We itched the entire night. I did not sleep the entire night. I suspect the bed had bedbugs, but I can’t say for certain the young lady working the desk was lovely and extremely helpful.

Partner

10/10

Exceptional

12 Jul 2026

Marlon

Todo es excelente en ese grandioso lugar

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Charmagne

This was our first time at the brand hotel. Very impressive!

Family

6/10

Pleasant

10 Jul 2026

Angel

Una habitación normal se miraba deteriorado el techo del baño

Family

8/10

Excellent

10 Jul 2026

Mohamed

The Shuttle driver didn't pick me up at the airport. She sent me with the wrong hotel shuttle. She should be careful.

Self

10/10

Exceptional

10 Jul 2026

Nakeya

Absolutely love this quite ducked off little spot. Me and my fiance will definitely be back

Partner

10/10

Exceptional

09 Jul 2026

Nayeli

Very clean and nice
Very close to the airport

Family_with_children

2/10

Poor

09 Jul 2026

Amina

I was very disappointed with my stay. I specifically reserved a room with two queen beds, but when I arrived, I was told there were no rooms available with two queen beds and that I would have to stay in a king room instead. I also had to pay for parking, even though this was not clearly disclosed when I booked. To make matters worse, when I checked in for my second night with a different employee, I was told I did not have to pay for parking at all. This inconsistency makes me question why I was charged in the first place.

Friends

10/10

Exceptional

08 Jul 2026

aaron

Excelente y recomendado hotel. Viaje de una noche. Cama muy comoda, almohada muy comoda, habitacion limpia y la chica de reception muy atenta

Friends

8/10

Excellent

08 Jul 2026

Dante

Convenient location, clean rooms.

Self

10/10

Exceptional

07 Jul 2026

Patrick

just stay for one night to take flight next morning . just nice and confortable. no noise .... 5 mn just to aiport . highly recomendable

Self

8/10

Excellent

07 Jul 2026

Oscar

Nada único.......un hotel bueno y es todo..............pero me preguntaron por el desayuno.............cual desayuno...
..???

Self

4/10

Poor

07 Jul 2026

Saher

The start was friendly and Desmond did his best to help. He was courteous and professional. My issue was with the times I called and no one would pick up. I called over 10 times. Then when I got there, I found a roach in my room. Unfortunately there were no other rooms for me to switch. In the morning after my shower, I found a spider. That was the straw that broke the camels back. 1 bug is a coincidence, two is lack of cleanliness.

Self

10/10

Exceptional

07 Jul 2026

Kareem

Breakfast was good.

Family_with_children

8/10

Excellent

07 Jul 2026

Anthony Bolden

Me and my wife's had a great stay

Partner

6/10

Pleasant

06 Jul 2026

Amina

There’s no breakfast but the air conditioning is great

Partner

6/10

Pleasant

06 Jul 2026

Sparkle

When we first arrived, the hotel smelled fresh and clean, which made a great first impression. The young man at the front desk provided excellent customer service. He explained my bill, the security deposit, and where to park, and he was friendly and professional throughout our interaction.

We were assigned Room 430. There were a few issues during our stay. I had to troubleshoot the TV myself to get it working. The room was stocked with only two towels and two washcloths, even though our reservation was for four guests. There was also a wasp nest on the balcony, which made it unusable.

When we went to the pool, there were no pool towels available. I asked the front desk, and the staff member promptly provided six towels, which I appreciated. The pool itself was very nice and enjoyable.

After returning to the room, we realized that only the air conditioner in the living room was working, while the bedroom unit was not cooling. I reported this to the front desk. Since it was a holiday weekend with limited staff, I understand they may not have been able to address everything immediately.

Overall, the customer service was excellent, and the staff was courteous and helpful. While some concerns were resolved quickly, others remained during our stay. With a little more attention to room maintenance and housekeeping, this hotel could provide an even better guest experience.

Friends_and_family Family

4/10

Poor

06 Jul 2026

Viktor

The wither for shower was brown .

Self

4/10

Poor

06 Jul 2026

Brianka

Thank you.

6/10

Pleasant

06 Jul 2026

Steven

No Breakfast
Did not clean my room the whole entire stay
No linen change at all

2/10

Poor

05 Jul 2026

Walter

The importance people hire with customers service courtesy also there was lack of service no breakfast

Self

10/10

Exceptional

05 Jul 2026

Christine

Very nice for a weekend away from home

6/10

Pleasant

05 Jul 2026

Elizabeth

Floors were a bit dirty. There was a party at the pool until 9 pm with a massive speaker playing music children shouldn’t hear so that really is what’s driving this review. The staff was really nice but the party was in poor taste even if it was the 4th of July. The staff being so nice are what gave this 3 stars. Without them it’d be less.

Family_with_children

4/10

Poor

05 Jul 2026

Sheriece

The shower is slow to drain very slow

Partner

6/10

Pleasant

04 Jul 2026

Alejandro Torres

Pretty clean.

Family_with_children

6/10

Pleasant

04 Jul 2026

Cindy

Hotel was out of regular coffee in the rooms and only had decaf. The on-site restaurant was closed so there was no food to eat and the snacks in the marketplace were extremely limited. Mgmt dropped the ball in ordering supplies. The gal at check in was the only person on staff and had to take all the complaints about coffee and food. She was extremely nice and professional but could tell she was frustrated. Unfair for her to deal with that. Mgmt needs to do better.

Partner

8/10

Excellent

03 Jul 2026

Ashley

The hotel was nice and clean and smelled wonderful. The power went out for a few hours and it got really hot. Wasn’t offered anything. I was a little upset because nobody mentioned to tell me that breakfast is only available on the weekends but they were quick to tell me about the $12 parking fee and $100 daily deposit fee. The staff are nice and the pool hours are from 9am to 6pm which was the first I’ve ever heard of and I only found out when I asked nobody mentioned the pools hours. I would come back though the pillows are soooo soft and plush and the beds are comfy. I’ll just make sure it’s on the weekend so I can enjoy breakfast

Partner

10/10

Exceptional

02 Jul 2026

Kamiyah

Great stay.

2/10

Poor

02 Jul 2026

Robert

Room was clean however they charge 12.00 per night for parking. They do not serve breakfast because their restaurant is closed now. You need to update that on your website.

Family_with_children

10/10

Exceptional

01 Jul 2026

Lukas

Great!

2/10

Poor

30 Jun 2026

Asem

Charged me extra for parking and i stayed 3 nights i been told $12 a night for parking and charged me $60

2/10

Poor

30 Jun 2026

Kristina

No breakfast when advertised and shuttle hours were not good for an early AM flight

Family

8/10

Excellent

30 Jun 2026

Tamara

I was not informed that the shuttle does not start running until 5:00 a.m. maybe that's just common sense but I did not know. We needed a much earlier ride to the airport so we had to do an Uber. Which is fine but a little bit of knowledge ahead of time would have been better so that I wasn't expecting a shuttle. The lobby itself is very nice there was nothing in the little kitchen store that they have at the front desk other than water. So if we wanted a snack we would not have been able to get it. The hotel room themselves is very old and kind of outdated. The bed itself was comfy it was in a quiet location for being by the hotel. If you want a hotel close to the whole airport and if you need to take an Uber you are in a good location because it is still pretty close. Would I stay there again probably not

6/10

Pleasant

30 Jun 2026

Sherby

Clean room

6/10

Pleasant

30 Jun 2026

Juan

The shuttle was so inconsistent we had to wait over an hour. There are three different Sonesta hotels with three different shuttles and one is just for airport employees.

No breakfast, no coffee, no coffee cups most of the staff are very nice and polite and the aircon works well..

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Carol

Great place to stay for an early departure at the airport.

10/10

Exceptional

29 Jun 2026

Winsly

Eres muy bueno o qué?

2/10

Poor

29 Jun 2026

Deborah

To start when I arrived at the airport, I jumped on the wrong Sonesta shuttle. I was staying at the Sonesta Select, not the Sonesta. I was told that the shuttle would not take me five minutes down the road to the correct property. They eventually did after much verbal, pleading from me. Secondly, and this is the most absurd experience I’ve ever had, there was NO CAFFEINATED COFFEE in the entire property. No caffeinated packets of coffee for the room coffee maker. When I asked the front staff when their restaurant and breakfast server would be in to start coffee I was told that that staff member had been sick for two days and he had.NO IDEA whether they would be in that day. Thus no option for caffeinated coffee in the morning. This is my question, what hotel does not take immediate action when they run out of regular caffeinated coffee? I’ve never heard of such a thing. To me that would be like going to McDonald’s and being told they’ve ran out of burgers. Ridiculous. I will not be staying there again. OK.

Self

4/10

Poor

29 Jun 2026

James

Our air-conditioning went out at 12:30 AM. Call front desk told me to pack myself and sit in the hallway and come downstairs and get a new room key no maintenance to come and fix it so we fit it ourselves and got it to work.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Jacqueline

Rooms very clean staff very nice no complementary breakfast
They do need to turn the mattress sometimes sink a little at the head and the pillows are a little on the rough side but other that that this is a very nice place to stay I look forward to saying again they did run out of coffee cups and creamer but again a very nice place to stay and it is quite and close to local stores

Friends

10/10

Exceptional

29 Jun 2026

Donovan

Pretty Good no problems at all

8/10

Excellent

28 Jun 2026

Ivan

Friendly staff, comfortable and clean room close to the airport. They charged extra for parking.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Loreto

There was NO breakfast! Just 2 pots of coffee! Nothing to purchase in the “store” either-just a couple if cartons if cereal there. No water or other drinks. VERY disappointed.

Family

10/10

Exceptional

28 Jun 2026

Assumani

Clean room and excellent service

Self

10/10

Exceptional

28 Jun 2026

Amarah

They didn’t have breakfast due to staff issues but nonetheless it was a great stay for the night.