Name: Comfort Suites Atlanta Airport
Address: 5087 Clark Howell Hwy, Atlanta, 30349, US

4/10

Poor

21 Jul 2026

Shawn

Don’t stay here! The room was supposed to have a sofa bed but there was no mattress and they did absolutely nothing about it. The toilet was oval but they had a round seat on it. The swimming pool didn’t work. Highly disappointed!! The guy at the front was zero help when we asked about public transportation and one night I had to ask for extra towels (actually every night we had to) the guy was kneeling I’m assuming praying which is fine but I had to wait a good 10 mins for help while he finished. As far as the sofa mattress when I confronted the front desk about it he told me to deal with it!

Friends_and_family Family

4/10

Poor

17 Jul 2026

Clint

Pool was closed, room smelled like old smoke and mildew, it was so humid in the room it felt like everything was wet. Every surface was sticky like the cleaning products were never wiped off.

The cleaning staff was friendly.

Self

6/10

Pleasant

09 Jul 2026

Tom

Nice hotel but needs maintenance. Elevator button falling off wall, in-room charger broken.

Also, if breakfast is open until 9, you cannot close it at 8:50.

Self

2/10

Poor

29 Jun 2026

Jalen

Nah

8/10

Excellent

19 Jun 2026

Brittney

It’s an ok place to stay

Family_with_children

6/10

Pleasant

18 Jun 2026

Kimberli

Paid for a suite it smelled like mode mildew The Hot Tube DIDNT WORK IN ROOM THAT I PAID FOR

2/10

Poor

04 Jun 2026

Riley

This hotel threaten to call the police and have me charged with trespassing because my flight was delayed and i had to check out at 11am so i was sitting in their lobby for 30 min after checking out when this was said to me i have never had an experience like this before the rioms were uncleen bugs were present in the room stained sheets and trash left in cand from previous guest this was hands down the wourst experience i have ever had

Partner

4/10

Poor

31 May 2026

Joya

Price was good but upon arrival into the hotel it appeared to be under construction. The front desk host was great. She was very attentive and helpful. Once I got into the elevator and stepped onto the third floor I was immediately met with the smell of marijuana and cigarettes but all the doors had a non smoking sign. Once I entered my room I was completely uncomfortable. I had the suite. The couch had several stains and the carpet just needs to be replaced COMPLETELY. The restroom needs to be redone as well. I would just remodel the whole hotel.

Friends_and_family Family

2/10

Poor

30 May 2026

Jermaine

It cancelled my stay at this hotel and want refunded my money back like I was told never will I stay at this property

Partner

6/10

Pleasant

29 May 2026

Paulette

Ok for a quick trip. Breakfast was ok. Parking was ok. Hotel under renovation at the current time.

Self

6/10

Pleasant

24 May 2026

Marsha

The pool and jacuzzi area was closed the building and room stayed muggy. The jacuzzi in the room worked but the water was not very hot. The staff were great though.

Partner

4/10

Poor

15 May 2026

KRISTY

The furniture is torn, broken and definitely needs to be replaced. The sheets would not stay on the bed

Partner

2/10

Poor

10 May 2026

Shannon

Parking was good, the staff was nice breakfast was OK. The rooms in need of renovation the carpet strained the bathroom not cleaned properly the tv didn’t work they switch the room and the tv worked but the channel up and down button didn’t the area where the property was looked more industrial nothing interesting the outside was renovated but the inside leaves much to be desired

Family_with_children

6/10

Pleasant

07 May 2026

Van Khien

Furnitures are too old, bath room very slippery.

Friends_and_family Family

8/10

Excellent

06 May 2026

Jameshac

Parking was easy AC worked

Family_with_children

10/10

Exceptional

04 May 2026

Robert

I have book a room there 3 weekends in row me an my lady love it

Partner

2/10

Poor

24 Apr 2026

Enrique

.

Self

6/10

Pleasant

12 Apr 2026

Brittney

Curtains were dirty windshield was dirty and had bugs restroom was nasty half cleaned.

Family

2/10

Poor

05 Apr 2026

bryan

Easily the dirtiest hotel ive ever stayed at stains everywhere cover old room smell like mold 2 face towels in the bathroom that looked used i will never stay here again

Business

2/10

Poor

20 Mar 2026

Julia

There is no airport shuttle as advertised. The front desk doesn't answer the phone and is not helpful. There's a weird smell

Partner

4/10

Poor

28 Feb 2026

DAYONTICE

Bugs in room. Not clean.

Partner

10/10

Exceptional

17 Jan 2026

Carlos

Exellent

Business Friends

6/10

Pleasant

14 Jan 2026

Jorge

Poor breakfast

Leisure Family

2/10

Poor

30 Dec 2025

Jason

The overall state was OK for the price only to wake up and find out that they don’t have cameras on the back row of their parking lot so not only then my truck get broken into as well as others and now my $$$$ a night hotel just cost me over a rack for a co-pay for my insurance company to replace two windows that was caused by vandalism

Business

4/10

Poor

29 Dec 2025

Kishore Reddy

When we check-in into the room, the room is smelly with some room cleaning liquids. Small insects are inside the room and there was big hole near to the air conditioner. Some one is having Alcohal in the hotel premises near to the parking. Not recommendable hotel.

Leisure Family_with_children

2/10

Poor

26 Dec 2025

Tamarcus

Room had roaches and hotel refused too provide refund

6/10

Pleasant

19 Dec 2025

Joseph

Signs up everywhere about $200 fine for having food in your room. Water pressure is low, and showers are cold. Mold blooms in bathroom, closet, and no sanitary covers for mattresses. Other than that, it's a an okay place to stay.

Business Self

8/10

Excellent

23 Nov 2025

Shawn

As we entered the room it was like a smell like carpet had been wet. Then the heater didn't blow out heat only cold air. Rug could use a cleaning. We had a suite room so had to go to front desk and ask for mo towels for the Jacuzzi. 'This the second time we stayed here and the indoor pool was still not open nor working!!

Leisure Partner

2/10

Poor

16 Nov 2025

Qwaneisha

It was terrible. The toilet wasn’t cleaned good & they had bugs bad. I will never stay there again. It was so noisy I didn’t even sleep the first night.

Friends_and_family Friends

2/10

Poor

15 Nov 2025

jennifer

Gross, terrible, you do not want to stay here, I promise you.

Business Self

2/10

Poor

15 Nov 2025

Jennifer

The lady who does the front desk is rude, took a phone call while we were talking and had it on speaker phone for all to hear. The rooms were disgusting, there were stains on the bed linens, carpet missing, splatters of \"I don't know what\" on the dresser and bathroom door. The elevator didn't feel safe and I used the stairs, which were barely better- chunks of the concrete floor missing and very hard wear on them. One of the chairs should have been thrown away and replaced decades ago, and the sofa looked so nasty, there was no way I was going to sit on it. Please learn from our mistakes and book anywhere but here.

Business Self

10/10

Exceptional

14 Nov 2025

Adam

All the above and something else I want to say is that a as far as my review with Expedia and they're misguided direction I'd like to say I'm sleeping outside thanks

Business_and_leisure Self

10/10

Exceptional

04 Nov 2025

Sharon

Yes everything was all good. Just need better tv channels that's about it..

Friends_and_family Family

10/10

Exceptional

30 Oct 2025

Prem

Breakfast was good room was clean

2/10

Poor

29 Oct 2025

Latosha

My experience at this property was extremely disappointing. Upon check-in early Sunday morning (around 3:00 a.m.), after speaking with the front desk attendant, I paid for two nights with a confirmed checkout date of Tuesday, October 28. However, on Monday, a staff member named Divya came to my room and informed me that I needed to leave immediately. Despite showing her my receipt clearly indicating my checkout date, she insisted that I had to vacate the room.

Throughout the interaction, Divya was unprofessional and discourteous—she raised her voice, abruptly ended our conversation, and ultimately asked me to leave in a very disrespectful manner. Additionally, my room had significant maintenance issues. The ceiling was leaking due to rain, and when I was moved to another room, that one had an even worse leak.

Overall, the situation was handled very poorly and left me extremely dissatisfied. I expect better professionalism, communication, and hospitality from any establishment, and I hope management addresses both the staff conduct and the property’s maintenance issues promptly.

Leisure Self

2/10

Poor

16 Oct 2025

Jasmine

There was mold on the sofa bed and a huge stain on the mattress part, and the bathroom was atrocious.

2/10

Poor

12 Oct 2025

Marcus

The rooms were all dirty...the bathroom was filthy

Business

4/10

Poor

29 Sep 2025

Whitney

Breakfast was not fresh and staff closed early. My lights in my room didn’t work. The couches look old and sank in. Staff would not provide more linens.

Business

10/10

Exceptional

20 Sep 2025

Carol

It was very clean

Business_and_leisure Family

10/10

Exceptional

13 Sep 2025

Elexius

The people were very friendly and had a quiet stay no complaints.

Leisure Friends

10/10

Exceptional

11 Sep 2025

Reggie

Great stay and clean

Business Partner

2/10

Poor

10 Sep 2025

Marcia

I called the hotel to tell them that I was arriving after 4pm check in, arriving late at night. when I arrived to hotel they told me that they didn't have any room available, they suggest to call Expedia to get a reimbursement. I called Expedia and they called the hotel to check that I wasn't sleeping there. Place the claim and they told me to wait for 3 days. I called Expedia again and they said that the Hotel says that I did stayed that night at the hotel and that they are not going to reimburse my money. Liars

Business Self

6/10

Pleasant

23 Aug 2025

Brittany

My room smelled as if a dog had been in the room

Business Self

6/10

Pleasant

20 Aug 2025

Mpaka

More or less

Business Family_with_children

2/10

Poor

17 Aug 2025

Whitney

Out dated hotel , very disappointed

Business_and_leisure Self

10/10

Exceptional

10 Aug 2025

Prem

Nice clean rooms staff is easy going

Business Self

8/10

Excellent

10 Aug 2025

Yvonne

The furniture was outdated but overall it is was an okay experience

2/10

Poor

22 Jul 2025

Dominique

Bad service and dirty room

Hotel was filthy. Outdated. Dirty tub, hair dryer, hair follicles on the bedding and towels. I had to clean and disinfect myself. Floor not vacuumed sofa bed had trash in it. And broken. Never again. Also no soap, tooth paste or any essentials for that matter

Friends_and_family Family

6/10

Pleasant

21 Jul 2025

Jaquel

Doesn’t look as nice as a picture and there was a lot of problems with the property so that’s why I gave it a small rating not really in the great condition

Leisure Partner

2/10

Poor

19 Jul 2025

Carol

My family couldn’t stay there because the hotel staff stated that Expedia overbooked the hotel so we had to split my family up to find alternative hotel accommodations. My son and his wife were refunded. It’s going on a week now and I have yet to be refunded.

Leisure

4/10

Poor

17 Jul 2025

Jeffery

The staff was great. My room in 218 refrigerator is broke and the food we bought went bad. I asked them to replace it i was told it take a while. Also the bed have pee stains. I do have pictures i can share them.

Business Friends

10/10

Exceptional

13 Jul 2025

John

Great customer service

Business

2/10

Poor

30 Jun 2025

Sunshine

This property is a complete mess the DEA could probably make a wonderful drug bust in the parking lot alone
We put up the Do Not Disturb sign.They still came into our room.It was not cleand the area is completely scary.I would not trust this area for anybody especially if you are a family with children.

2/10

Poor

29 Jun 2025

CHUCKY e

Storm came and water came into my room. Then the power went out.

Self

2/10

Poor

29 Jun 2025

Kedron

They didn’t have no power or alternate.

10/10

Exceptional

28 Jun 2025

Carrandes

Would stay again

2/10

Poor

28 Jun 2025

Constance

I left the property I need a refund!!! Was told to contact Expedia! The beds were dirty the indoor pool was closed the tv’s didn’t work! The sofa bed was horrible nasty with no sheets on the mattress

Leisure Family_with_children

2/10

Poor

22 Jun 2025

Verified traveler

Was not thorough cleaned nor was it welcoming. Lights were out in the lobby, I thought they may have been closed. And the access to the television requires a Roku account....just unheard of.

Friends_and_family Friends

10/10

Exceptional

14 Jun 2025

Carrandes

Ujk

10/10

Exceptional

02 Jun 2025

guodong

The hotels convenient for me.will see you next time.

Business_and_leisure

10/10

Exceptional

27 May 2025

Elizabeth

Everything

Business_and_leisure Family

2/10

Poor

25 May 2025

Tiffani

I wish I had believed all of the bad reviews before booking this property. But no, I thought maybe my experience would be different. I have stayed at several Comfort Suites hotels in various states…and I have never seen a property like this one. I guess my first sign should have been the hundreds of cigarette butts and blunts on the ground in front of the property (But to be fair, an employee came outside and began picking up some of it)

The room itself had multiple issues: Stained sheets, only ONE towel in bathroom, red stains on bathroom floor, filthy shower head, etc.
Then as if all that wasn’t bad enough..the sofa bed had NO MATTRESS on it and it was COVERED IN STAINS! I would have had a better experience at a 1 star motel. Had it not been so late, I would have left immediately!

To the property OWNER…there needs to be some SERIOUS re-evaluation when it comes to maintenance of the hotel. The lack of care and pride in the property is truly unacceptable. And to think I paid almost the same amount as I would have at the Radisson or Marriott..which are definitely better in terms of quality and comfort. Unless there’s a change in the future, I would NEVER recommend this hotel to anyone who cares about cleanliness and comfort.

Leisure Family_with_children

2/10

Poor

19 May 2025

ELHADJI

The place was not safe, guess smoking on the floors with no smoking sign, people walking around with a gun. Smell of Marijuana on the 3 floor coming from the room, the place so ghetto. The room and the towels was not properly clean. Overall, the property need a lot of improvements.

Business Partner

2/10

Poor

16 May 2025

Folajimi

Bed bug all over my body. Terrible feeling won’t recommend for anyone

Leisure Partner

2/10

Poor

14 May 2025

Alvando

My room wasn’t all the way clean there was cat hair all over the floor and sofa and I’m allergic to cats. I’m very unsatisfied

Leisure

2/10

Poor

07 May 2025

Cherelle

If I don’t need them I won’t use this hotel. It’s not worth the bad energy

Leisure Family

4/10

Poor

05 May 2025

Cherelle

Bridget , Jaylen and Lopez are amazing at the front desk! The pool is one of the amenities that’s attracting the guest but it doesn’t work and doesn’t seem like they’re trying to fix it either. Breakfast is the same every morning they never serve fresh fruit. I went down at 8:30 one morning and they were serving the same sausages and scramble eggs they serve every morning was game. I asked the lady at the desk if she would make more and she said they don’t cook after 8:30, then why is breakfast served until 9 if its a possibility you could come down and not get anything. The stuff in their store is definitely over priced but its the only convenience at the time because theirs really nothing over there other than gas stations. The AC’s in the hallway are all leaking on each floor. The weekend rate $140 for one night is not worth it. They say no pets allowed but they pick and choose who can stay with their pets. Had to stay here because I was having some housing issues but I will never stay here again!!!

Leisure Family

2/10

Poor

29 Apr 2025

Michael

Nasty rooms

6/10

Pleasant

26 Apr 2025

michael

Breakfast options and quality subpar and always run out. Room furniture in desperate need of replacement as either damaged or stained.

Business

8/10

Excellent

20 Apr 2025

ashley

Pool out of order

Pool out of order, desk staff said its been weeks

2/10

Poor

14 Apr 2025

Carnnel

Don’t waste pay your time or money

Horrible! Everything looks good from there outside. The inside is terrible. Elevators were broken. Inside the room was dirty and we were told that all rooms were of that quality. We ended up leaving

Friends_and_family Family

8/10

Excellent

07 Apr 2025

John Duncan

Nice room!

10/10

Exceptional

07 Apr 2025

Mary

Loved it

2/10

Poor

01 Apr 2025

Anthony

When showering the running water it was stop up in the tub. The carpet on the floor was wet due to the refrigerator leaking water to the floor. The towels needed to be throw away dirty with stains then they wash them for customer to use . Didn't have face clothes. Need a refund!!

Business Family

4/10

Poor

28 Mar 2025

Rochelle

Televisions didn’t work, restroom out of order, staff not friendly

Leisure Family

4/10

Poor

23 Mar 2025

Douglas

No mattress in the sofabed, no iron, phone inoperative, air conditioner inoperative, only one working elevator, and sharp metal bar sticking out of bedframe caused leg laceration.

4/10

Poor

23 Mar 2025

Cherelle

Not many food options close by

Leisure Family

6/10

Pleasant

23 Mar 2025

Cherelle

The pool doesn’t work and I chose this location specifically for the pool. They should be letting people know that on the website.

Leisure Family

4/10

Poor

19 Mar 2025

Robert

Room was nice sized but the smell was horrible and the bed had signs of bed bugs.

Business Self

6/10

Pleasant

14 Mar 2025

Cristina

Not Really to the AirPort .
Staff did not assist with the luggage .

Business_and_leisure Family

4/10

Poor

13 Mar 2025

Tammy

No WiFi no front desk support either

Family

4/10

Poor

09 Mar 2025

Shantina

I had to move rooms twice..water not hot in one and sheets stained in other. Staff quick to help but process was annoying. I never want to stay here again

Leisure Partner

6/10

Pleasant

27 Feb 2025

Johnnie

Average,,non descriptive

2/10

Poor

23 Feb 2025

Ladie

Pool don’t work

Business_and_leisure Family_with_children

2/10

Poor

18 Feb 2025

Sarah

Under New Ownership 0 ⭐

The hotel smelled, the pull out sofa had mold on it, not enough towels, the pool was closed, the coffee was cold, no juice, eggs and sausage old and dried out, breakfast area not clean, trash outside piled up for the whole weekend. Another guest checking in came into my room in the middle of the night because they had a key to do so, we were both very surprised and I almost had a panic attack.Had my cell phone stolen after accidentally leaving it in the room before checking out. Looked around for a hour and only 1 employee the maintenance man was helpful trying to find it. There are old nasty mattresses outside in the back of the hotel. Was told by front desk the hotel is under new owner ship, hopefully they start to do better.

Friends_and_family Family

6/10

Pleasant

10 Feb 2025

Lieko M

The door to the room did not close properly. and the light above the bed was flickering. Breakfast ended too early at 9 AM!

Business

2/10

Poor

23 Jan 2025

Folasade

The room was dirty. The bed sheets had stains in it. The mattress cover was disgusting. I wasn't able to sleep at all. I was itching throughout the night.

Friends_and_family Family

4/10

Poor

19 Jan 2025

Marie

We stayed for two days , and at first given a dirty room. We had to ask for a new room. The breakfast was decent. I would not stay again.

Leisure Family

6/10

Pleasant

01 Jan 2025

AMY

Bed was very comfortable and the only reason I would book again.

Breakfast was old eggs, waffles, plain bread/bagel, cereal. Location required U-turn to access.

Friends_and_family Family

10/10

Exceptional

29 Dec 2024

davarus

Great place

2/10

Poor

26 Dec 2024

Nic

Bed bugs galore

10/10

Exceptional

26 Dec 2024

Miriam

I like everything

Business_and_leisure

4/10

Poor

23 Dec 2024

GQuesia

Property could've been cleaner. Had to change my room due to dirty sheets. Front desk agent was kind of rude

Business_and_leisure Self

2/10

Poor

15 Dec 2024

Carrie

It was not handicap accessible. It felt bugs was crawling in me while sleeping

Leisure Family

4/10

Poor

14 Dec 2024

Maria

It need a whole remodeled

Terrible, the first room the sofa was stin and dirty all over, the bed sheets were satin and dirty. The whole hotel it need an update and walls was dirty and it needs a whole remodalation. Breakfast in the morning, no coffee , no knife, no jelly, etc. 2nd room was disgusting with 2 bed and both sheets were stained, tables were with sticky liquid, and the phone was not working. 3rd and last was a little bit better, but needs improvement

Friends_and_family Family

10/10

Exceptional

12 Dec 2024

fredericka

Clean

2/10

Poor

09 Dec 2024

Raj

Bad

Business Self

4/10

Poor

25 Nov 2024

Danielle

Renovation and Upgrade Needed

The hotel needs to be renovated along with new furniture. I had to be relocated to a new room upon arrival due to the sleeper couch not having a mattress, it was stained, and broken. The second room, although had a mattress it was also heavily and Grossly stained. There was an insect in the room and your outlets are compromised. The breakfast area needs improvements with more healthy choices. Thank you. We appreciate the free parking and the location was conducive for our needs.

Friends_and_family Family

10/10

Exceptional

25 Nov 2024

Terrance

Great stay

Partner

2/10

Poor

19 Nov 2024

Beverly

The staff promised to take care of an error in the Expedia.com reservation but never did. After MANY calls to the hotel I still was not able to speak with a live person to resolve this issue. There was a lack of a human being to explain my case as all calls were routed to an automatic system. I am very disappointed that after trying several different phone numbers that were given to me by their “reservations” service ,none were answered by an actual PERSON.

Leisure Self