Name: Quality Suites Atlanta Airport East
Address: 357 Lee Street, Forest Park, 30297, US

8/10

Excellent

17 Jun 2026

Yvonne

Clean quiet friendly staff

Self

8/10

Excellent

17 Jun 2026

Chandler

Overall the room was sufficient and spacious, the bed was nice and the AC worked well. I got stuck with a handicap room unexpectedly, so it would have been nice to have known about this or been given another option up front as I know there were other rooms available. Bathroom also showed significant signs of wear on floor and walls and was missing a soap bottle.

Self

4/10

Poor

15 Jun 2026

Ryan

My room had several cockraoches and even at the breakfast in the lobby I saw a couple cockroaches walking on the ground.

6/10

Pleasant

13 Jun 2026

Sivaram

I would not prefer to go again. Twin beds rented as queen beds. Old building, bathrooms are bad. Shower not working properly.

Friends_and_family Family

4/10

Poor

09 Jun 2026

Will

The breakfast was not stocked, coffee was not available. Was charged extra at check-in with no notification. Room smelled like weed. Pool is the smallest I have ever seen. Trash all over the outside grounds.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Thelma

Very convenient. Close to the airport. Loved the airport shuttle

Self

2/10

Poor

01 Jun 2026

Alex

Check out staff (desk guy) unaccommodating.

Self

4/10

Poor

30 May 2026

Laura

Nice staff, needs better cleaning and musty smell the entre hotel . No ice in second floor you have to walk to lobby to get ice . On first floor. Fridge didn't work and bathroom smelled like weed
This was told at front desk but they just said we will look at it.

Friends_and_family Family

6/10

Pleasant

29 May 2026

Dominique

Check in was easy but check out was a headache.

Self

10/10

Exceptional

28 May 2026

John

It was amazing

2/10

Poor

27 May 2026

Jeffery

Not maintained at all, large security deposit even with credit card, no breakfast, went to a job interview and came back to ding I was already locked out of the room before 10:00 am on the checkout day when checkout is posted as 11:00 am . Very funky smell in entire motel pot smell in elevator.

Family_with_children

8/10

Excellent

26 May 2026

Alexander

For a last-minute booking, the room was great, everything was clean, the front desk area smelled wonderful, in short, everything was clean and tidy

Partner

10/10

Exceptional

25 May 2026

Paola

Very welcoming

Self

2/10

Poor

25 May 2026

Carlton

The bathtub was full of scratches and was peeling off, the sofa was dirty with marks and scuffs, towels were dark. I saw a roach crawlimg over my shoes. The rooms need to be updated.

10/10

Exceptional

22 May 2026

Amanda

Enjoyed a quick 1 night stay after getting stuck in ATL. The free airport shuttle runs 24 hours and quickly picked us up at 1AM. We enjoyed the large room with fridge and microwave. There are 3 gas stations within walking distance from the hotel to grab drinks and snacks. All of the staff we encountered were friendly and helpful. My guess is the bad reviews are folks expecting a 5 star hotel at bargain basement prices.

Partner

6/10

Pleasant

21 May 2026

Chauncy

Breakfast was not a

10/10

Exceptional

13 May 2026

Kenneth

I was pleasantly surprised by how much I enjoyed my stay at this hotel about 15 minutes by their shuttle from ATL. Donna at the front desk honorrd my request for a nice, quiet room by giving me an end room on the back side. The room itself was clean, comfortable, and very spacious, and everything I used worked well.The breakfast was adequate, and the morning shuttle was right on time.
Overall, I would recommend this inn as an economical alternative for value-minded travelers.

Self

10/10

Exceptional

07 May 2026

Steven

The room was good and the location was excellent. No complaints

Self

2/10

Poor

03 May 2026

Jennifer

I decided to lose the money and not even stay there. The area it’s in is very sketchy, the people around there were scary and then you walk into the hotel and it does not look clean. The building itself was rundown, the air conditioners looked to be leaking some type of liquid that was not normal, etc. I requested at least a partial refund and have heard nothing.

Family_with_children

8/10

Excellent

01 May 2026

TESHAWNIA

You won’t always have a microwave in your room but the staff is very friendly and accommodating. I never feel uncomfortable and I would suggest the hotel to a friend so everything is worth what your paying for.

Partner

2/10

Poor

26 Apr 2026

tosha

Roaches from the big ones to the babies. There crawling on the wall, in the bed, on the floor and maybe in the breakfast they have in the morning. I didn't eat it no way. I reported it the front desk wasn't helpful and the manager never got back with me concerning the matter.

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Elvia

Got this room last minute. The suite was huge and had everything needed.

Self

2/10

Poor

21 Apr 2026

Trey

Tried to “traffic” my girlfriend in the bathroom lobby!!! @Women be careful do NOT come here!!!!”

2/10

Poor

18 Apr 2026

Nicole

This is in a horrible part of town. The facility is run down, there's no fitness center, the pool has been drained and closed for ages, and suspicious looking people roam around. The breakfast is miniscule and not replenished. There's a sign at the front desk stating that for stays with consecutive days, you have to check out at 11am and aren't allowed to check back in until 2pm. It's absurd. My security deposit of $60 was not refunded and was charged to my account not as a pending charge, but as an actual charge. It's been a week and now I have to contact my bank for a resolution.

Family_with_children

6/10

Pleasant

09 Apr 2026

ROCK

was good

Friends

4/10

Poor

03 Apr 2026

Sho Kilson

Adults need a permission slip to bring their food upstairs to their rooms. Beds are hard as steel. Back, side and knee problems ever since. Bed bugs are lethal and we all got bit by something. Not a coincidence that the spray guy came at checkout. Stay here if this is literally yo only affordable choice, but trust me, itz NOT. Homeless vs this then choose this place. Staff was nice to me but not so much to the others.

Business Family

8/10

Excellent

29 Mar 2026

John

It was great for the price, we stayed 2 nights and did not have any major complaints.

Staff was friendly and the rooms were large with a sofa and desk.

Friends_and_family Family

8/10

Excellent

25 Mar 2026

Regina

Close to airport. 24 hour shuttle service to ATL that ran every top of the hour. Refrigerator and microwave in room. But asked for wake up call that didn't happen - glad I set I my phone. And the TV gave some issues.

Self

8/10

Excellent

23 Mar 2026

Alcides

Missed my flight and had to stay here. Staff were very friendly and helpfull. Spacious rooms and great breakfast.

Self

4/10

Poor

22 Mar 2026

Razia

Horrible room condition. Not clean at all.

Family_with_children

6/10

Pleasant

22 Mar 2026

Brandon

Overall the hotel was fine. My room had electrical problems. The wall the bed is on had no power, so no lamps or night stand power. The tv didn't work due to no power and no desk lamp power. The suite had a couch and that wall had power. I was able to work around the power issue for the night by running the night stand power behind couch. Outside of the power issues, it met my needs. The area surrounding the hotel was a bit sketchy if you're not used to that type of area.

Self

4/10

Poor

21 Mar 2026

Gloria Neuffer

Clean room but scratches on walls, pipes showing under sink, missing pillowcase on one bed—needs refreshing and updating

Friends

8/10

Excellent

18 Mar 2026

arline

Yes, shuttle was prompt

8/10

Excellent

16 Mar 2026

Denice

Staff was very accommodating even tried to get us the free delta room

Family

8/10

Excellent

15 Mar 2026

Mark

A simple, worn, sufficient lodging near the airport. Hey, no bugs, a bit of breakfast and hourly service to get you in and OUT of ATL.

Self

8/10

Excellent

15 Mar 2026

Whitney

Ok

Family_with_children

2/10

Poor

15 Mar 2026

Jasmin

They had breakfast but the room and hallway stink and smell bad

10/10

Exceptional

08 Mar 2026

Carlene

All was well except for their being not water in the pool they need to post something about the pool not being in service,only the front desk staff and the shuttle driver spoke English

Self

10/10

Exceptional

07 Mar 2026

andrea

Good stay over all, staff super helpful and friendly, facility good, good breakfast, big parking lot and close to the airport. I will definitely stay here again

Self

10/10

Exceptional

28 Feb 2026

Eric

Quick and simple

Self

4/10

Poor

26 Feb 2026

Tony

Blankets in bed were not clean they have a dirty spot with tricks of previous use
Continental breakfast was very poor

Family

10/10

Exceptional

23 Feb 2026

CLAIRE

Very courteous staff

Self

2/10

Poor

20 Feb 2026

Dennis

The rental car ,i didnt order or use has charged my 114.00$ so far

10/10

Exceptional

20 Feb 2026

Jon

Quick and easy check in.

8/10

Excellent

20 Feb 2026

Shatia

Rooms need to be

10/10

Exceptional

19 Feb 2026

Tiana

I truly enjoyed my stay here and the manager was so welcoming and showed great hospitality. I felt right at home and wouldn’t have chosen no other place than here. Thank you so much for making our stay so wholesome. I am so grateful to have been at Quality suites in Atlanta.

Family_with_children

10/10

Exceptional

19 Feb 2026

Shamika

The staff was very friendly

Self

10/10

Exceptional

10 Feb 2026

nardey

Staff excelent

Business Self

10/10

Exceptional

07 Feb 2026

andre

Clean room, quiet ….

Business_and_leisure Family

6/10

Pleasant

04 Feb 2026

Teresa

It took almost 30 minutes at, at 11:30 pm to come get me. The room was nicely appointed, however, the bed was as hard as a rock.

Friends_and_family Family

4/10

Poor

01 Feb 2026

Hayden

The room we stayed in (118) had pieces of the bed falling off, and the shower floor was chipping. We were placed in the handicap room, so we weren't able to shower after a long day of flying.

Front desk staff and shuttle drivers were great though!

Leisure Partner

2/10

Poor

01 Feb 2026

Zachariah

The hotel was old, disgustingly dirty, not friendly staff. Smelled bad. Do NOT recommend even for the budget minded people. Safe yourself and pay a little extra for nicer accommodations.

Business

6/10

Pleasant

31 Jan 2026

nathalie

Hotel is okay for a one night stay, I would have preferred one closer to the airport. Needs more cleaning and better maintenance on the bathroom.

Leisure Partner

6/10

Pleasant

28 Jan 2026

Paul

The staff was excellent and well versed in what they were doing. The down side of this was that maintenance came off very rude and not helpful at all. The room I had was incomplete to say the least. The tv remote was not turning the volume up and down instead it was continuously forcing the tv back to the Home Screen. And when asked for assistance with this issue the maintenance never returned. Also when asked to refresh my towels and rags in my room maintenance meet me with a very hostile attitude as if I was trying to hold the dirty rags and towels or steal them. So that’s why I didn’t give them 5 stars. Other than that location and convenience was good

Business Self

8/10

Excellent

27 Jan 2026

Autumn

Kind and courteous staff, met our needs and shuttled us to and from the airport in the winter storm.

2/10

Poor

26 Jan 2026

Evan

The room was dirty and smelled heavily of a chemical of some sort that made me feel sick. The AC/heat did not work at all. There was no hot water in the shower. Complete opposite of what was advertised on Hotels.com.

8/10

Excellent

25 Jan 2026

LORRAINE

Decent room. Disappointed breakfast starts at 6 and leave for flight at 6 so no breakfast for us. Breakfast was part of the reason i booked this place.

Leisure Family

2/10

Poor

23 Jan 2026

bruce

They said I didn’t have a reservation when I had paid you guys already this isb6 days later no one has called me back and given me a refund yall suck

4/10

Poor

20 Jan 2026

Shyron

Room had no sofa! Bed was not comfortable or stable! No phone in room to communicate with front desk! I would not recommend anyone to stay there!!!!

Business_and_leisure Self

10/10

Exceptional

19 Jan 2026

Chardonnay

Clean rooms, great staff and fast WiFi

Business Family

10/10

Exceptional

11 Jan 2026

Manuel

Great customer service. Clean. Breakfast was fair, could be better.

Business_and_leisure Self

2/10

Poor

09 Jan 2026

Emmanuel

Staff would not let me sit in the lobby while I wait to check in so I had to wait outside in 40 Deg weather. The room did not resemble the room pictured on the website at all.

Leisure Self

8/10

Excellent

30 Dec 2025

joaquina

Clean room, spacious. They provide a desk but no chair. Staff is friendly, they charge extra for late check-out

Self

10/10

Exceptional

29 Dec 2025

Freed-Lentz

The room was very clean. It was a great deal for the price.

Leisure

2/10

Poor

27 Dec 2025

Muleka

Dirty room, bad smell, dirty carpet, old and moldy shower, loud AC, whoever swept the room pushed the dirt under the couch, this hotel shouldn’t be recommended regardless of the price, cleanliness is free.

Family

2/10

Poor

21 Nov 2025

PC

The room itself smelled horrible. The sofa sagged in the middle, so I had to sit in the desk chair. The bathroom was held together by caulk. She shampoo dispenser latch was broken so it was just laying in the bottom of the tub. Everything was simply run down.

I arrived a little before 12. They had many rooms available; however the desk clerk informed me that if I checked in early there would be a $30 charge. There is nothing on their website that says checking in early would add $30. The clerk called someone and came back and said they would waive the fee.

The check in rules sheet was two pages long of all the hotel's rules. Rules were posted everywhere.

They made a photo copy of my DL, which I have never had a hotel do before, so I had to lock my credit with the three credit bureaus so no one could steal my identity with that information. I asked to have that back and he refused.

The vending area was roped off with a Do Not Enter sign.

This was the absolute worst hotel experience I have ever had. I chose it to allow me to walk to our office and given the price, did not expect there to be amenities, but I expected the room to be clean and functional. Given how horrible it smelled, I doubt it had been cleaned.

The bed was actually comfortable, but for obvious reasons I slept in my clothes for a few hours and just got up left at 3:00 AM to go to the airport and just try to get home earlier. The AC worked well.

If zero stars was an option it would get that.

Business

2/10

Poor

15 Nov 2025

Kurt

I did not eat breakfast. Signed extra waivers and was charged for extra damage to credit card upon checking in.
Very seedy people staying at hotel, smelling like dope, and elevator filthy. My guess is long term tenants. Foggy windows everywhere , which means the uv seals are destroyed on all glass. The Indian owners obviously had people do damage to their rooms. I felt uncomfortable staying at this place. You need to remove this from your list.

Business

10/10

Exceptional

31 Oct 2025

Zayleon

Clean room

Leisure Self

2/10

Poor

29 Oct 2025

Savunte

I booked a room through 3rd party When I arrived they couldn’t find my booking. I sat in the lobby for an hour and ended up having to pay for another room and had to wait 5 days for my refund because I booked through a 3rd party

8/10

Excellent

23 Oct 2025

Michael

Clean room nd very quite

8/10

Excellent

18 Oct 2025

Dustin

Solid hotel for someone who is visiting Atlanta

Leisure

4/10

Poor

12 Oct 2025

Stephanie

Our flight out of Atlanta got canceled due to an storm approaching our final destination.
So the airline wasn't covering hotel cost, I decided to look up hotels near by that provided shuttle service and found this one.

I called and explained the situation and the front desk clerk said early check in has a fee and we should call back near check in time for the shuttle, not a problem.

We decided to go to the hotel on our own to wait instead of being on the airport.
Only to walk in and the front desk goes, we are only allowed to sit inside for 30 minutes.

The fact that we already booked and was traveling with a 9 year old, I truly took offense to it and wasn't customer friendly at all.

We decided to have lunch at a restaurant nearby which was really good and they allowed us to wait until it was time to check into the hotel.

We checked in and all I can say is, YOU GET WHAT YOU'RE PAYING FOR. the room was obviously not cleaned well.
There was a dirty sock by the sofa, the room just smelled musty, the carpet needs to change, there's nails/sharp objects sticking out that I stepped on.
The bathtub

I wouldn't recommend this place and its literally a \"book with caution\"

Family_with_children

8/10

Excellent

29 Sep 2025

Nicole

I would stay here again. I appreciate the clearness of their linens & bed was comfortable. The shuttle
Was a questionable but I was able to get to point A to point B.

Self

10/10

Exceptional

24 Sep 2025

Triztan

G

10/10

Exceptional

20 Sep 2025

CATHY

Hotel wasn’t that bad for a night, staff was very friendly

Leisure Self

2/10

Poor

07 Sep 2025

Samerah

Our bathroom toilet didn’t work then we got switched to another room and poop was coming up from the sink , we asked to have our trash dumped they told us to dump it ourself and come to front desk and get a trash bag

Business Partner

10/10

Exceptional

04 Sep 2025

Dewann

Love it here

Business_and_leisure Family

8/10

Excellent

01 Sep 2025

Tarun

Good for airport and get shuttle service to airport

Leisure Friends

2/10

Poor

25 Aug 2025

TiYana

Did not receive housekeeping service the entire stay. Poor front desk staff. Over charged for room service due to out of date menus.

Business_and_leisure

2/10

Poor

11 Aug 2025

Verified traveler

Never again

This place is barely viable. It is very old, rundown, and bare minimum. Although the hotel advertise itself as a 100% no smoking, the room was a stack of smoke as if the previous guest left out 15 minutes before I got in there and just got finished smoking. This left my bag in the majority of the clothes within it smelling like 50 cigarettes. I understand the saying you get what you pay for, but this went way beyond that the room is economical, but why does that have to allude to near-inhabitable quality? If there is some sort of hotel inspector for each state, they need to visit that hotel location ASAP. I will never stay here again. I truly hope they get shut down.

6/10

Pleasant

31 Jul 2025

Dorothy

The room smelt like cigarette smoke the bathroom was outdated the bed was comfortable but the comfter was old looking

8/10

Excellent

30 Jul 2025

Stephanie

The hotel was nice and clean and great for a stay near the Atlanta airport. However, the airport shuttle driver was extremely rude when calling me to tell me where to go at the airport when picking us up and in every interaction we had. When he called me to pick me up at the airport, he said he will be there in 10 minutes then he hung up on me and showed up in 20 minutes. I called him while I was waiting to make sure he was on his way and he did not pick up. The second time I called he did answer and told me that he was there. I told him he was not because I was there and he wasn’t and then he told me that he would be there in 30 seconds and hung up. The hotel would get five stars from me if it weren’t for the airport shuttle driver.

Friends

4/10

Poor

26 Jul 2025

medjine

The staff was nice it was decent for a short term stay but the pillow and sheets had a weird smell , the shower water pressure was real low. The sheets and pillow did not smell clean . Not much breakfast option.

Leisure Friends

2/10

Poor

21 Jul 2025

frank

It was terrible

Leisure Family

10/10

Exceptional

17 Jul 2025

Ibis

Nice

2/10

Poor

16 Jul 2025

Chastity

Dirty and unprofessional

This hotel room dirty except for the lobby. The reception was almost nonexistent. Dirty curtains in the room, broken mini fridge, beds were smaller than queen sized, bathroom tub was disgusting, storage room open door with broken equipment inside in the hallway, elevator barely works, and there was no way to find a stairwell. That bathtub was so dirty in 320 we didn’t even shower since we were only staying one night. I was also charged a surprise $60 deposit that wasn’t included in the reservation once I got there. I had to swipe my card twice. I heard them charging someone else a $100 deposit when I walked past reception to leave at one point. They kept the deposit without any reason behind it. There was also no parking and everyone had their cars parked any type of way in the parking lot. I’ll never be staying there again on my next visit to Atlanta or recommending.

Friends_and_family Family

2/10

Poor

15 Jul 2025

LaQuita

Felt very unsafe at this property. The outside appearance within itself was terrible, parking lot was already full with no where to park but on the street. Rooms didn’t look good

Leisure Friends

2/10

Poor

15 Jul 2025

Marquetia

I didnt like my experiences didnt give us enough towels to begin than wouldn't give us any. The pool was down, the room key had to keep getting reactivated. The wifi was horrible and the tv kept not working just loading. Blankets look dirty and tub

Business_and_leisure Family_with_children

4/10

Poor

14 Jul 2025

Elena

Overall: below average
1. Outside: looks abandoned parking lot full of cars that never move and make parking almost an impossible task even though we had a compact one. Green areas had better times. Sign well behind a gas station, so if you are coming from the other side of the road, you can easily miss the sign. Would never think that is the hotel because the picture in Expedia website are misleading.
2. Pool: completely abandoned.
3. Room: heavy cigarette smell in the bathroom, even though there are signs saying 100% non-smoking.
4. Service: requested towels twice, they never supply them and when finally called I was told I needed to bring the dirty ones to the front desk, so they could give me fresh ones. Never heard that before!
5. AC in the room: super noisy. If you sleep over the light side, good luck!
6. Breakfast offered: limited time until 9:00 am only. Most places this service is extended until 10:00 am (are we on vacations or not?) Cups for water and juice can work for a toddler (extremely small), coffee cups small as well competing with the other ones to see which one carries less fluid.
Expedia should upgrade the pictures and details for this \"hotel\".
Don't really care if they have side business here, but the amount of cars around the hotel that did not move at all in two days: 1- did not correspond to the amount of people seeing walking around 2-looked like the parking sites for airports.
This is something should be communicated ahead of the reservation.

8/10

Excellent

13 Jul 2025

Benson

Quiet

Leisure Family

8/10

Excellent

13 Jul 2025

Kenneth

Very friendly staff there were just some parking challenges for some reason.

Self

6/10

Pleasant

05 Jul 2025

Tony

Bathroom showers weren't the best but overall a decent stay for 1-2 nights

Self

10/10

Exceptional

03 Jul 2025

Bruce Campbell

We had the King suite. No issues or complaints. Dated but clean. No smell of weed or cigarette smoke which was a bonus because that seems to be everywhere now. The staff were beyond friendly and helpful. Thank you for our stay!

Leisure Partner

6/10

Pleasant

03 Jul 2025

Martin

Quality Inn, Atlanta airport East

It was a family event. Part of the reason I chose this hotel was due to the pool, which was not filled, the coffee machine at the breakfast area did not work all four days and there was no intent on fixing it. Overall cleanliness was certainly an issue.

Friends_and_family Family

4/10

Poor

02 Jul 2025

Sherrie

The overall condition was not good. Appears the hotel is a “ Home” to the hoteliers family who stand around. It also appears to be an extended stay hotel… the pool is not in working order and the grounds are a mess. I can not recommended. 2 stars

Leisure Friends

8/10

Excellent

30 Jun 2025

Todd

Limited parking. Got back late to the hotel after an event we were in town for and there were no parking spaces. Also, there was a strange person in a car in an adjacent access road to the parking lot that approached out moving vehicle.

Leisure Family

2/10

Poor

29 Jun 2025

Zack

Well Below Satisfactory!!

Traveled to ATL for the weekend for the Phillies game. Picked the hotel for the breakfast, pool and price.

Breakfast- only a few selections, and couldn’t be taken back to the room to my son. Was told I would be charged the $60 deposit if I did.

Pool- is there, but no water. Was advised by the front desk they don’t advertise a pool, but it’s clearly on the site.

ATL got rain/storms earlier in the day and when we finally got to the hotel and room, the popcorn ceiling texture was falling in the room, the floor by the AC was soaked. When we packed up to leave in the morning, there were bugs crawling on the wall.

When we presented this to the front desk, he said he would advise his manager to see what they could do, meanwhile documenting nothing on the system.

Friends_and_family Family

2/10

Poor

27 Jun 2025

Flor

To start our horrible experience was the man at the front desk was very rude we were very early for check in and he said he could charge us $50 to check in 6 hours early we said no then we asked if he could keep our luggage until we return he stated NO! So o showed him on the website it stated the said they had luggage storage then he said yes we do but we will not be responsable for it?? Finally checked in later in the afternoon. Now to the room carpet was all stained and sticky door latch lock broken not vacuumed. Mold on carpet hair all over the bathroom floor, the Coffeee maker was molded walls all stained. Now I understand why the price was the way it was.. PLEASE YOU ALL DO YOURSELF A FAVOR AND SPEND THE EXTRA $20 a night and STAY AWAY FROM THIS PLACE..

Leisure Family

2/10

Poor

24 Jun 2025

ken

I chose this place for the closeness to the airport and oh boy did I regrete that. I stayed 4 days, 5 nights. No one came to clean my room. From desk customer service was,non-existant like these people would rather you not be here. Why? On day #two, i went to enquire about towels and garbage. I was told that a,fresh set of towels would be sent up. My wife have to return to ask on day #3 and was told that we had to bring the sirty ones down to get clean ones...but no one told us and this is not wtritten in the policy. Never me again...service sucks !

Business_and_leisure Partner

6/10

Pleasant

24 Jun 2025

Jon

The property appeared run down.

Leisure Partner