The Westin Atlanta Airport

United States , Atlanta - GA
ATLANTA, 4736 Best Road
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100 reviews shown

10/10

Exceptional

24 Apr 2026

Kimberly

I loved it!

Partner

10/10

Exceptional

22 Apr 2026

William

Clean

Partner

10/10

Exceptional

21 Apr 2026

Jonathan

Great place to stay, friendly staff, excellent room, all around great

Partner

10/10

Exceptional

20 Apr 2026

Tyrell

Great Stay

Friends

8/10

Excellent

17 Apr 2026

Julie

Was only there overnight because of a long flight connection. Comfortable bed & pillows, clean and as a lone female traveler I felt safe. It is quite noisy in as far as it’s right by a busy road and off course the airport. Not being used to an AC unit I found it too noisy to leave on all night. Thankfully it wasn’t too hot. Shuttle bus was reliable. Staff on reception were friendly. I didn’t use the restaurant or coffee shop so don’t know what they were like

Self

10/10

Exceptional

16 Apr 2026

Jimmie

Good service

10/10

Exceptional

16 Apr 2026

Maura

This was a quick stop in transit from Lisbon to Daytona Beach, FL. Unfortunately, too tired to have cocktail in the bar/lounge area that was most inviting. With early morning departure, unable to comment on breakfast. But the bed was so comfy! Able to adjust room thermostat for our comfort. Very nice and quiet with blackout curtains. Helpful staff. Would book for longer stay.

Partner

10/10

Exceptional

15 Apr 2026

Larry

Yes, good, well located ATL option!

Partner

8/10

Excellent

13 Apr 2026

James

Has been updated fairly recently. Pleasant in all respects. Bit spendy bit worth it.

Self

8/10

Excellent

12 Apr 2026

Andrew

Room clean and comfortable. Staff friendly and attentive.

Friends

10/10

Exceptional

10 Apr 2026

Emmanuel

My stay at the Westin was exceptional!

Partner

10/10

Exceptional

08 Apr 2026

Jake

Clean atmosphere, friendly staff easy shuttle great work location while waiting for my flight

Business

10/10

Exceptional

08 Apr 2026

Douglas

Convenient location next to the airport with a free shuttle. The food there was great, and the room nice and clean. The gym was decent as well.

Self

4/10

Poor

07 Apr 2026

AMY

Rooms were not clean at all

Family_with_children

10/10

Exceptional

07 Apr 2026

Jennifer

Clean, nice, comfortable

10/10

Exceptional

06 Apr 2026

Keith

Great hotel and staff very clean

Partner

10/10

Exceptional

06 Apr 2026

Juan Manuel

Devesh was extremely professional and welcoming

Self

10/10

Exceptional

06 Apr 2026

Megan

Clean room, friendly staff

Friends

6/10

Pleasant

05 Apr 2026

Gabriel

Staff good, room clean. Meal options pretty bad. Room service came in a to go bag (at that cost it should be plated). Breakfast is ok but nothing special. Expect more out of a hotel like this. Fairfield inn offers same food experience.

6/10

Pleasant

05 Apr 2026

Cheryl

The hotel was hot. Unbearably hot. Their AC wasn’t working or something. I had my room set to 60^F and I was still roasting. I even slept without covers!
I also requested 2 wake-up calls and only received one, which only gave us 7 mins to get downstairs for the airport shuttle.
Then, the airport shuttle was 10 mins late and after boarding and loading us all - made us wait 10 more mins! Which meant we got the family of four which caused us to be delayed another 10 mins!
I will not be staying at that hotel again. Not a pleasant stay at all.

Family_with_children

10/10

Exceptional

04 Apr 2026

Anne

I could not have been more pleased with our stay at the Westin. When I checked in, the staff saw that it was my birthday the following day. They responded with a signed birthday card and a cupcake delivered to my room within the hour! That is not the kind of experience you cannot get anywhere.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Jacqueline

I didn’t have breakfast there

Self

10/10

Exceptional

30 Mar 2026

Niesha

Yes

Friends

10/10

Exceptional

30 Mar 2026

Funmilola

Exceptionally clean, modern and spacious. The staff were also very courteous and helpful. We stay again whenever in the ATL

Partner

10/10

Exceptional

30 Mar 2026

Rosemary

Nice stay

10/10

Exceptional

30 Mar 2026

Mariane

Amazing stay!

Family_with_children

6/10

Pleasant

30 Mar 2026

Dani

Breakfast was great. Dinner options are terrible. When I checked in (9:00 pm) the hallway leading to my room was almost impassable because of the dirty linen and garbage from the rooms - it had not been picked up from earlier cleanings. Disgusting! In the room bathroom there was a whole wall that looked like someone had spilled a cup of coffee. Overall the hotel was not that clean. Airport shuttle was perfect.

8/10

Excellent

30 Mar 2026

April

Yes

Partner

10/10

Exceptional

29 Mar 2026

Stephanie

The hotel was accessible, comfortable, clean and accommodating. There was ample onsite parking, the amenities were excellent. The food was good and the staff were professional.

Family

10/10

Exceptional

29 Mar 2026

Ariella R.

The hotel was neat and clean. The service was excellent!

10/10

Exceptional

28 Mar 2026

Richard

Yes

Business

10/10

Exceptional

26 Mar 2026

Chavonica

The room was very clean no complaints

Self

10/10

Exceptional

26 Mar 2026

Tammy

This is always our go to. Very clean and pleasant.

10/10

Exceptional

26 Mar 2026

Roxanne

Easy check in process friendly staff and clean room

Partner

10/10

Exceptional

25 Mar 2026

Carla

The bed and bedding were very comfy! Better than alot of other hotels. Nice room and clean!!

Friends

10/10

Exceptional

24 Mar 2026

Alise

Check in was exceptionally accommodating and pleasant. I am a Marriott Bonvoy member and my King room was upgraded to the King Deluxe. Bonvoy members are also placed on the two top floors which is marked on the elevators. My room was clean, at a comfortable temperature, lights were on and robe hanging in the bathroom. The bed was beyond comfortable, not too soft and not too firm, the sheets and blankets weren't tucked too tight to where they would break a nail pulling them up, so I appreciated that very much and slept like a baby. The shower pressure was great and water was at a great temperature, although I prefer it hotter but again that is just a preference. Parking was convenient and easy to establish, I didn't use any amenities, but the front desk told me about what was available during check in, just didn't need anything for an overnight stay. The seal on the deal for me was a housekeeper asking me how I was enjoying my stay and if I needed anything. I will most certainly be staying here again when I am in the area. Five stars.

Self

2/10

Poor

24 Mar 2026

Felisha

The housekeeping for this hotel is horrible. I was checked into a room that had blood stained sheets and spots all over bathroom floor. My room was changed and the second room also had some type of visible stains on comforter. What a nightmare! Please beware when staying at this hotel.

8/10

Excellent

24 Mar 2026

brianne

Clean, pretty. Staff was ok (a bit stuffy & not that friendly). Pool was great & plenty of towels which was awesome. Room & shower were nice.

Friends

8/10

Excellent

23 Mar 2026

Sheronda

From the front desk to the airport shuttle staff, everyone was a pleasant and welcoming.

Partner

8/10

Excellent

22 Mar 2026

Steve

Clean room

10/10

Exceptional

22 Mar 2026

Karen

Good breakfast. Shittle was great. Friendly staff.

10/10

Exceptional

21 Mar 2026

Eduardo

The best hotel in the entire USA

6/10

Pleasant

21 Mar 2026

Steve

The condition of the property was in ill repair. The door lock was malfunctioning. I was locked out of my room. The carpeted areas were dirty, not like they weren’t cleaned, like they needed to be replaced.

Self

6/10

Pleasant

19 Mar 2026

Martina

Property had some flaws and was outdated in some aspects. The staff appeared hard working and the room was clean. The proximity to the airport was ideal but I don't consider this to be the \"nice\" side of Atlanta. No fault of the hotel-just my take from the surrounding restaurants and things. Parking was a nightmare if you don't valet. Would stay again if airport proximity was inmprtant.

Family_with_children

10/10

Exceptional

18 Mar 2026

Mitchell

Great location near the airport

Partner

10/10

Exceptional

18 Mar 2026

Darren

Room was great, clean and comfortable

Partner

8/10

Excellent

17 Mar 2026

Martha

Yes! My main concern is the pay for parking.

Partner

2/10

Poor

17 Mar 2026

Christopher

The reason for my review of this property is because I was charged for my room stay even though I didn't stay in the room. I reserved the room because I was told by Delta Airlines that I wasn't going to make my connector flight out of Atlanta. Well, I ended up making my connector flight and no longer needed the room. I purchased expedia insurance for my stay, which means that I should be reimbursed!!!

Self

8/10

Excellent

17 Mar 2026

Kim

Common areas/lobby is outdated, but the rooms are nice, and beds are comfortable.

Self

6/10

Pleasant

16 Mar 2026

Elizabeth

I had no hot water in my room whatsoever.

Self

10/10

Exceptional

15 Mar 2026

Cora

My friend and I absolutely loved our stay here! It was so clean, the staff was super friendly and the food was delicious! We will definitely be back!

Friends

10/10

Exceptional

15 Mar 2026

Jennifer

Very clean facility. Professional and courteous staff. Easy check in.

Partner

10/10

Exceptional

15 Mar 2026

KASHAWN

The staff was friendly. The room was clean and the bed was definitely heavenly. The room was not very spacious but it was clean. However, the area didn’t have a lot of shops and restaurants and is definitely not walkable. We had a car so I was able to drive to get food but not a lot of options in the area.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

raymond

Yes

10/10

Exceptional

14 Mar 2026

Joseph

Room was great. Restaurant was mediocre. Waiter was wicked slow. Food was nothing special. Would stay again , just not eat there.

10/10

Exceptional

13 Mar 2026

Kimberly

Beautiful and near the airport. Shuttle to airport was also provided.

Partner

2/10

Poor

13 Mar 2026

Joy

There was a very bad ladybug infestation in my room (the weirdest thing I’ve ever encountered!) they were also in the hallways, but I was told it because of the time of the year and they gave me another room from the 6th floor to the 3rd floor—the 3rd floor room felt like I was at Motel6 instead of The Westin. Did not enjoy my stay here at all, and it had great potential if I hadn’t had those 15+ crawling ladybugs all over my room and sleeping area.

10/10

Exceptional

09 Mar 2026

Travis

Enjoyable stay.

Partner

10/10

Exceptional

08 Mar 2026

Brown

The room was very clean & the staff was courteous. I enjoyed my stay and thanks for the hospitality.

Family

8/10

Excellent

07 Mar 2026

Amanda

Site failed to inform me about the requirements for parking on property at booking. That was an unexpected $32 experience. Nor did the staff inform me during check-in.

Partner

4/10

Poor

07 Mar 2026

Deborah

We booked the room around 10 pm and messaged them to say we’d be arriving very late due to flight delays. When we arrived around 3:30 am, they had no clean rooms for about 12 of us. We slept in the lobby. They did allow us to go to a room at 5:30 am to sleep for a few hours and gave us tickets for the breakfast buffet which was great. I will discuss getting a refund for that night when I get back home. Hopefully they will.

Partner

10/10

Exceptional

07 Mar 2026

Susie

Pleasant

Self

8/10

Excellent

06 Mar 2026

JOSEPH

Self

10/10

Exceptional

04 Mar 2026

Martin

The service is excellent! From the check-in to the departure. 5-Stars@

2/10

Poor

02 Mar 2026

Rachael

There were broken glasses in the hallway, a box of used condoms left by the elevator in the lobby, the rooms were absolutely disgusting, filthy. The parking is ridiculously expensive, too loud and once again, absolutely filthy. Front desk was informed and gave me 10 points to Marriott club.

Pet

10/10

Exceptional

28 Feb 2026

Natasha

Very modern hotel, extremely clean, comfortable bed, amazing breakfast buffet, even had lavender oil next to the bed.

Friends

10/10

Exceptional

27 Feb 2026

Roman

Nice size room, and close to the airport

10/10

Exceptional

27 Feb 2026

ROBERT

Clean, friendly staff, good food, and close to the Airport!

Business

6/10

Pleasant

26 Feb 2026

Karen

We chose the hotel in part to use the indoor pool. It was closed.

Friends_and_family Family

4/10

Poor

25 Feb 2026

Sonja

My mother was treated horribly by an employee who was rude beyond belief and barked comebacks at my mother. She said she couldn’t help it because she lost her mother not too long ago. My mother understood but felt that she should have stayed out of the hotel for her grieving process. The guests should not have to suffer for staff problems. She was also told that the parking would not be a problem while she departed for a few days to fly out on her trip.
She returned and stayed a few more days.
When she checked out she informed the front desk of the rude employee and the fact that she had been overcharged for the parking that she had been told would be another price. The desk manager used the same excuse about the employee having lost her mother so it should be understood that she was rude. In the end, the manager told her that the room and parking cost would be taken care of by the hotel. My mother stays there very often as she travels quite a bit and always travels from Atlanta.
She just received a bill for the hotel and parking in full. She never should have been told that the bill was going to be taken care of. This is not the way in which a Westin lives up to it’s fine reputation.

Partner

6/10

Pleasant

23 Feb 2026

Ryan

Room was nice but it took 10 mins to get hot water to the shower. One night they took our towels and never replaced them. When we booked this hotel we booked it for the indoor pool only to find out it was closed for the week when we got there. We booked a few months in advanced and didn’t see anything about the pool closure. Overall ok hotel, rooms were clean and staff was nice but our stay just wasn’t the best we’ve had.

Family_with_children

2/10

Poor

20 Feb 2026

Caprice

I am compelled to share my recent experience at the The Westin Atlanta Airport. During my stay on Valentine's weekend, I encountered an issue that necessitated my feedback. Upon arrival at midnight, I retired to my room around 4:00 AM. Initially, I spotted what I thought was a ladybug, but it turned out to be a beetle. As I prepared for bed, I noticed additional bugs on the floor, bed, and curtains. I promptly informed the front desk, and they apologized, relocating me to a different room. Unfortunately, the second room also had bugs on the headboard, prompting me to request another change. The staff apologized again and provided a third room after inspecting it for pests. However, upon unfolding the couch, I discovered a significant infestation of bugs underneath, as well as on the floor, curtains, and in the bathroom. Given the persistence of the issue across three rooms, I decided to vacate the premises. The manager requested that I document my complaint for corporate review, assuring me that someone would follow up. Regrettably, I have yet to hear from them. If I could give zero Stars I would

Self

8/10

Excellent

18 Feb 2026

Sabrina

I was here due to a 16 hour layover in Atlanta. Service was good, and rooms were clean. My only complaint is my room was very warm. I turned the thermostat down to 60 and it didn’t make a difference.

10/10

Exceptional

16 Feb 2026

Yaneisy

Everything about this hotel was perfect — the rooms, the décor, the food, and the valet service were all exceptional. The only suggestion I would make is to have additional staff at the check-in desk. I waited a little over 25 minutes because it was very busy and only two clerks were available.

Other than that, everything was amazing. The rooms were spotless, and I especially loved the lavender oil, the white tea shower gel and lotion, and the incredibly comfortable bedding.

Leisure Friends

10/10

Exceptional

16 Feb 2026

Eric

Very clean. Easy check in a friendly staff. Nice place to bring my pup.

Partner

10/10

Exceptional

15 Feb 2026

Curtis

Great service and accommodation

6/10

Pleasant

14 Feb 2026

LaTa'Sha

The hotel was ok. It served its purpose but nothing special. We had to move rooms because the heat didn’t work and the hot water only went to warm. No accommodations outside of moving the room. Parking was pretty high. Overall ok.

Business_and_leisure Family

10/10

Exceptional

12 Feb 2026

kavitha

Great staff, breakfast was great

10/10

Exceptional

11 Feb 2026

John

The staff was so helpful. The convenience of parking and being shuttle to the airport and back are a real plus. The restaurant on the property was very tasty also

10/10

Exceptional

11 Feb 2026

Jackie

Nice

10/10

Exceptional

11 Feb 2026

Karen

Clean room

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

Fredrick

Good hotel for near the airport

Business

8/10

Excellent

05 Feb 2026

Katarzyna

No hot water at the shower but they were nice a

4/10

Poor

03 Feb 2026

Lisa

The woman at the front desk was amazing-strictly rooms. The sheets were scratchy. The bed was uncomfortable, and the bathroom in the lobby was an absolute mess-I really couldn’t believe how disgusting that bathroom was. Toilet paper all over the floor not flush toilets sinks were a mess. Trash on the floor.

8/10

Excellent

01 Feb 2026

Ramona

Clean room. . .

4/10

Poor

01 Feb 2026

Brittiany

Definitely felt neglected at the bar, ordering food and the shower in the rooms was cold. Asked the housekeeper for more towels and she stated no.

Business_and_leisure Family

10/10

Exceptional

01 Feb 2026

Daniel

Comfortable, quiet, and convenient to the ATL airport when Delta cancels your flight.

Business

10/10

Exceptional

29 Jan 2026

Neil

Good timed. Good poeple

10/10

Exceptional

25 Jan 2026

Kelly

Staff were very courteous

10/10

Exceptional

24 Jan 2026

COACH WILLIE C

Awesome personnel and a great stay.

Partner

10/10

Exceptional

21 Jan 2026

Mary

Amazing staff fr9m dewk clerks

10/10

Exceptional

19 Jan 2026

Rebecca

If you are looking for a great hotel near the airport The Westin is tops! Staff and check in was seamless room was great !

Self

10/10

Exceptional

18 Jan 2026

Petergay R

The parking manager Stephanie was especially helpful . She went above and beyond to make our stay enjoyable.

Business Partner

10/10

Exceptional

17 Jan 2026

Sharon

Didn't have any

10/10

Exceptional

16 Jan 2026

Michael

Felt like i was staying in a 5 star hotel.

Business_and_leisure Self

2/10

Poor

15 Jan 2026

Not opened early enough

Leisure Family

8/10

Excellent

13 Jan 2026

COREY

Good!

8/10

Excellent

13 Jan 2026

Tiana

Comfortable bed and added touches

Leisure Partner

6/10

Pleasant

11 Jan 2026

Shobin

It was ok, not like a typical Westin

Business Self

10/10

Exceptional

11 Jan 2026

Virginia

The bartender was amazing!!! he was very friendly fast and efficient when understaffed and so many customers at once he did an amazing job. The room was very clean. Nice I loved the bed. The shuttle driver went above and beyond with helping me to get to a car rental. It was a very nice stay.