Name: Days Inn Hartsfield Jackson Atlanta Airport West
Address: 4498 Washington Road, East Point, 30344, US

10/10

Exceptional

17 Jul 2026

Nicole

Housekeeping is wonderful and Jazz at the desk is super great! My room is clean and my bed is amazing. Now I have ran into some mishaps like 2 water leaks coming from the ceiling in my bathroom, the toilet stool runs constantly unless you manually return the handle to its proper place and the turntable in my microwave doesn't turn but I'm dealing with all of that and making it work. On the flip side of that the A/C works great so does my fridge and the TV.

Self

2/10

Poor

16 Jul 2026

John

Do not recommend, room was good but no internet, no breakfast, AC not good, no amenities

Friends_and_family Friends

10/10

Exceptional

16 Jul 2026

Vernon

Great stay and experience

10/10

Exceptional

13 Jul 2026

Glenn

It was a nice place to stay. But didn’t like when water was shut off for two and days.

Family

2/10

Poor

13 Jul 2026

Starleesha

We went a day and a half without water roaches everywhere and the smell was unbelievable

8/10

Excellent

13 Jul 2026

Nicole

I love the staff, very nice, helpful and accommodating as best as possible. Housekeeping is the best and Jazz at the desk is amazing!

Despite no water for 3 days the stay is cool 😎

10/10

Exceptional

09 Jul 2026

Nicole

Housekeeping staff is the absolute best!! Jazz from the front desk is an awesome person, make sure you say \"HI\" to her!!
My room was clean and tidy and the bed is great!

Self

10/10

Exceptional

07 Jul 2026

Dontavius

Good stay n friendly staff.

Self

10/10

Exceptional

06 Jul 2026

Nicole

This hotel could definitely use a facelift inside and out but staff is very nice and helpful, my room was clean and comfortable and the bed was super great!!

Self

2/10

Poor

05 Jul 2026

Teresa

Returning from Barbados I had an 11 hour layover in Atlanta. My first call to the hotel I was told the shuttle picks up from international and domestic. I waited at international, no shuttle arrived, after 40 minutes I called again and was told they only pick up in domestic. I then had to wait in a long line to take the 10min shuttle to domestic. At domestic I was told to wait in 3-5, I did. After 2 more calls I finally arrived at the hotel 3 hours after my first call to them. Unacceptable. I opened the room door, a cockroach ran out! The room wreaked of old cigarette smoke. I go to sleep, in the morning I go to take a shower, there are no towels or washcloths! I had no time to mess around waiting so I used some clean clothes from my suitcase to dry off with. The shuttle was to arrive by 6am to pick me up, I arrived 10 mins early like they told me to do, it arrived at 6:25, unacceptable. While waiting the only seating were very stained chairs in the lobby. I took a stack of magazines to cover them so I could get off my bad knee. The only positive things were clean beds and a nice woman at the front desk. I should have spent the extra money to stay somewhere else but the reviews showed 6+ stars so I didn't think for a few hours it would be bad, I was really wrong.

Self

10/10

Exceptional

04 Jul 2026

Nicole

Besides the leak coming from the ceiling from the room above me into my shower in the bathroom and the 2 people cussing each other out EVERY night from 9pm till 5am (I believe the leak is coming from their room) my room is quite comfy and cozy, the bed is the best and having the A/C is super nice. Also Housekeeping and Jazz at the desk are the best!!

Self

8/10

Excellent

03 Jul 2026

Dontavius

I appreciate the A/C unit working very well especially doing this heat wave in Atlanta. The staff is helpful new front desk lady was very accommodating and nice. Yes, I frequent this location often. I can see the improvements here. They are still working on the area in the staff does a really good job was cleaning.

Self

4/10

Poor

03 Jul 2026

Richard

It was ok

10/10

Exceptional

02 Jul 2026

Nicole

My room was clean when I entered it. A/C is nice because it is way too hot 🔥 outside!
Everything that is supposed to work in my room is functional except for a floor lamp behind the chair but with the 3 wall lights that do work....it's cool. The ladies of Housekeeping are amazing everyday! And Jazz at the desk is wonderful!

Self

2/10

Poor

02 Jul 2026

Sharnece

the place needs to be renovated , booked a non smoking room was given a smoking room and when I requested to be moved they were ‘conveniently’ booked out of rooms , staff also refused to provide additional towels, sheets and blankets even after I told them the room looked dirty , by far the worst stay I’ve ever had

Partner

6/10

Pleasant

30 Jun 2026

Trajan

Everything was fine

10/10

Exceptional

27 Jun 2026

Nicole

My bed is super comfy and the room is clean and very roomy. Everything that should be working works. The staff here is great 👍

Self

10/10

Exceptional

27 Jun 2026

Nicole

The staff is the best! Housekeeping is super nice, helpful and accommodating, if you need anything just ask the ladies!! Tony is great, he can fix anything! But definitely stop by the front desk and say \"HI\" to Jazz she is the bestest! (Yes I said bestest, you can't get any better than that!!)

Self

8/10

Excellent

26 Jun 2026

Michael

Air conditioning was good but the quality of the hotel was poor to me. The staff was good

Partner

10/10

Exceptional

22 Jun 2026

Miteau

My room was very clean, the lady at the front desk (I can’t remember her name) she was very helpful and friendly. Also this hotel was fairly priced.

Self

2/10

Poor

20 Jun 2026

Christina

Booked a smoking room by mistake. Management changed my room upon arrival and charged me an extra 10.00. However, the room she switched me to but still smelled awful with cigarettes smoke. Manager was very rude about changing my room again, and wouldn’t refund me. After going back and forth for 10mins without reaching any resolution, I ended up checking out the room, leaving it untouched. This holler is horrible. It’s no where near how the website presents it😡

2/10

Poor

19 Jun 2026

Kane

I would only stay here if it’s the only option and at that put I would still try something else

Friends_and_family Family

4/10

Poor

17 Jun 2026

Monique

Definitely in the hood of Atlanta. I had a trip no microwave, saw 2 roaches in my room during my time. I understand people live in hotels but they need to be a little more tidier. Noodles on floor on 2nd floor hall. Needs more lighting in hallway. It was pretty quiet needs a pool

10/10

Exceptional

15 Jun 2026

Nicole

I really enjoyed my room, the bed was super comfy and the A/C was great!
I had a couple of days where my TV did not work but Tony got it working only to not work the next day. Thanks to the Manager of Housekeeping and her quick thinking for bringing another TV to my room. All of housekeeping was great, they keep the hotel as clean as possible. Also the young lady with the glasses was super nice and always helpful.

Self

8/10

Excellent

12 Jun 2026

Jamie

Was fine for two nights, okay price.

Self

8/10

Excellent

02 Jun 2026

Nicole

Despite the look and the wear and tear of the building, I have no qualms when it comes to the cleanliness of my room and the rest of the inside of this building. The Housekeeping Staff is very nice and helpful, and they make sure the rooms are up to standards. My TV died for 2 days the 1st time Tony (Mr. Fix It) got it back on but the next day it was out again(which we figured out that it probably would) so I let the Housekeeping Mgr know (seeing how she was present when it happened) so she brought one from another room(that was so nice).Thank you Days Inn staff 🤗

Self

2/10

Poor

30 May 2026

Abeni

The smells in the hotel need to be taken care of, i don't know if some of the staff is treating it as their own personal home. But it's bad

Self

10/10

Exceptional

28 May 2026

Tee

The staff very courteous. It would be helpful if they had more luggage carts and a restaurant or food truck on the property. U won't be able to complain about hot water here!!!

Self

2/10

Poor

19 May 2026

Jacob

Not the place to stay

Self

4/10

Poor

15 May 2026

Jermaine

Yes

Self

4/10

Poor

03 May 2026

Grace

This Days Inn was definitely affordable but honestly could have been even cheaper in my opinion. Upon arriving my Lyft driver, was worried for me and mentioned it was not a recommended area to stay because the area wasn't \"desirable\". I scuffed off the warning, well because I felt that sometimes people judge places by the people that populate it, so i didn't care for it.
Welp, place definitely has seen better days, looked run down, and they did try, front desk clerks were friendly, but thennnn hallway smelled of mold.
When I got to my room it smelled nice, looked under the bed found some things that possibly the last person who stayed there left (a sock and a pack of gum) no big deal. However, what really creeped me out was the condition of the door to my room. When I was about to lay down, I looked over to the door to make sure it was locked and I noticed there was a big gap from the bottom of the door to the floor, I didn't notice this coming in. When I went to go check it out, I notice the door must have been kicked in from the outside previously, it was a little bent inward. I did not feel safe at that point, because what could have possibly gone down for something like this to happen and the establishment not replace this in time???
Since I got the room from a third-party agency I knew I wasn't getting a refund, I stuffed the bottom of the door with the towels provided in the bathroom and put a chair in front of the door just in case.

Self

4/10

Poor

03 May 2026

Carson

Dirty towels, sink and bath drain plugs were out, fridge wasn’t on when we arrived, power outlets were not working or flickering on/off for phone charging. Would have been fine if was $20 less a night.

2/10

Poor

27 Apr 2026

Richard

The hotel is run down and dirty. I feel bad for the staff that has to work there. The carpet and furniture is stained and filthy. People were yelling and smoking drugs in the parking lot.

Family

2/10

Poor

27 Apr 2026

LeNora

Dirty and smelly all around, wouldn’t ever stay here again

Friends

10/10

Exceptional

24 Apr 2026

Dontavius

This property is getting better and better. I truly enjoy the smoking rooms options. Affordable and convenient.

Self

4/10

Poor

24 Apr 2026

Holly

I’m leaving this two star review keeping in mind that this is a budget hotel, and so the phrase “you get what you pay for” comes to mind. I changed rooms after checking in as the smell of cigarette smoke was so strong, and I was afraid that the smell would stick to my clothes etc. when I moved into the new room, which had the same smell, I realized that the lamp beside the bed was not working, however made due with it as I had at this point already unpacked twice. The room was clean, however very rundown, with paint chipping off the walls/ceiling, lamp not working etc.
Why I am rating this hotel two stars rather than one is that the airport shuttle service was handy and staff were very friendly. Over all would not stay here again even for one night.

Self

2/10

Poor

22 Apr 2026

Elizabeth

It smelled like so much smoke and mold and had stains everywhere, they had to move my which was still bad but a little better than the first. I slept on a towel I brung from home that’s how uncomfortable I was staying there

Self

10/10

Exceptional

12 Apr 2026

Juan Carlos

her wasnt available at 12am, had to get a taxi

10/10

Exceptional

08 Apr 2026

Zanetta

Not

10/10

Exceptional

04 Apr 2026

Sheila

The ac was great and so was the staff I definitely would recommend this hotel to friends and family if they come to Atlanta

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Zanetta

Nice staff

Family_with_children

4/10

Poor

02 Apr 2026

Nakeshia

My niece was very scared to take a bath the room had lots of bugs and roaches very disappointed

Family_with_children

4/10

Poor

02 Apr 2026

Fran

Me cobraron un depósito de 60 dólares por gusto pues ya había pagado con Expidia el total de la reserva,supuestamente me lo devolverían cuando hiciera el check aut y nunca lo devolvieron

Family

10/10

Exceptional

27 Mar 2026

Jackie

Shuttle was great, airport was the problem,thank God they have great people working there that helps you find your way, great rate temperature in room was great, very clean, restaurant next door will deliver and they make a good chicken Parm sandwich

Self

10/10

Exceptional

27 Mar 2026

Jackie

Everything was great

Self

4/10

Poor

23 Mar 2026

John

It’s not a place I would recommend but it’s ok

Self

2/10

Poor

12 Mar 2026

Anthonique

No comment

Friends

4/10

Poor

12 Mar 2026

Melondy

It’s a breakfast is included. They don’t even have coffee so be prepared.

Family_with_children

2/10

Poor

12 Mar 2026

Melondy

If you’re transferring Rooms, remember what room you were in First they give you a problem with cash deposits if you moved from one room to another room and you’re checking out

Self

6/10

Pleasant

12 Mar 2026

Melondy

It’s good, but not the best best Deals😊 the rooms are the best as they can be. The staff are probably the only ones at the front desk that would give you the most problem.

Self

2/10

Poor

19 Feb 2026

Ainieyah

Thank

2/10

Poor

14 Feb 2026

Rebecca

Room was clean but not updated. Bugs on wall. In hallway ac was falling out of wall. Very run down. Staff was nice. They said they provided breakfast but it was one granola bar per room. I would have rather it said no breakfast. No coffee in the room. Only outside and it didn’t work.

6/10

Pleasant

01 Feb 2026

Charles

OK room - after they gave me a key to the wrong room.

2/10

Poor

01 Feb 2026

Demario

It was roaches in the room I left without checking out

Self

2/10

Poor

29 Jan 2026

Joshua

From the showers running cold to toilets leaking TV not operating, roaches and on top of it all notify the staff about the issues be told that someone will be up soon to resolve the issue bt no one ever comes. Talk about 0 customer service SMH.

Partner

4/10

Poor

27 Jan 2026

eric

Très de base
Hall d’entré malpropre et très mal entretenu
1ere chambre fumeur
2e chambre mieux
Propre malgré que très vieux

2/10

Poor

26 Jan 2026

Jessica

The room smelled terrible

2/10

Poor

26 Jan 2026

Jeaqueline

Smelled absolutely disgusting. Dirty. Awful.

2/10

Poor

26 Jan 2026

claudia

Possibly the worst hotel we've ever stayed in. Nathan at the front desk was the exception. He tried his best to fix a litany of issues, but maintenance, housekeeping and obvious neglect by corporate is evident everywhere. First room smelled like a bingo hall ashtray, 2nd room, had an actual ashtray in a no smoking hotel, AND the HVAC wasn't working. Both of those rooms had shower surrounds with large rust and mold stains and thick messy caulking. Third room was usable, however, it had no battery in the smoke alarm. There are no room phones, so no wake up/backup/hospitality calls are possible. The breakfast advertised did not exist, and the airport shuttle that supposedly runs every 20 mins, took over an hour, so we ended up calling an uber. No one had on uniforms or even name tags, so it was hard to know who to ask for assistance if they werent behind the front desk. Again, the front desk did their best, but they were playing an impossible hand.

Leisure Family

2/10

Poor

26 Jan 2026

Mohit

Stinky hotel, stinky rooms stinking dirty carpet dirty washroom no microwave no glasses nothing in the room. Terrible horrible place never ever go to this place.

Leisure Partner

2/10

Poor

16 Jan 2026

Christina

Staff was great but the room

10/10

Exceptional

15 Jan 2026

Deanna

Good

6/10

Pleasant

04 Jan 2026

Dale

We were stuck in Atlanta overnight due to a cancelled flight connection. We had no carry-on luggage as it was all checked and being held for our rebooked flight.

We ordered from a nearby pizza shop and had it delivered.

The room was clean enough and the HVAC unit worked great. They don’t have coffee in the room but they had it in ready in the lobby area and it was fine.

This is an older hotel, the staff was super friendly and helpful, and the airport shuttle was the main reason we stayed there.

We booked online for an economical room that had shuttle service.

Overall they get 3 stars mainly because the staff was excellent, otherwise it would have been 2 stars for the actual property itself.

Leisure

10/10

Exceptional

26 Dec 2025

Donovan

Yes

Business

10/10

Exceptional

23 Dec 2025

Angela

The room was very clean and the staff was amazing

Self

2/10

Poor

21 Dec 2025

imre

The entire place is just a run down hotel with a facelift. Avoid it

Business

2/10

Poor

16 Dec 2025

Rhonda

I had to walk through 5 guys hanging out front it was late and I was tired and I stayed, but I hurry up and left the next day before check out. I went to the room and washed my hands and the sink stopped up. They gave me another room. It was so bad I took a video of the roach the whole in the bathroom, The refrigerator was hot. I got out!!!

Business_and_leisure Family

4/10

Poor

12 Dec 2025

Zubair

It was a non smoking room. But you could smell the cigarette nonstop, especially jn the batch room area!

Also no complimentary breakfast

Business Self

4/10

Poor

09 Dec 2025

Adam

The room was clean enough for one night stay. There is no breakfast and no airport shuttle. The lady called the driver for me but he was still in bed and would not drive me to the airport.

Business Self

4/10

Poor

05 Dec 2025

XERNONA

I had 2 change rms. No lights in hallway near my first rm & no phone service in both rms. When I questioned the frontdesk about the phone she stated the establishment needs to get someone 2 work on it.

8/10

Excellent

29 Nov 2025

PAVANA VAMSIKRISHNA

Pleasant stay. Expedia site had to remove free breakfast from the hotel provision list. They stopped providing free breakfast long back. However, the staff provided some milk and apples for my kids to manage.

6/10

Pleasant

19 Nov 2025

Billie

Room was clean but the ceiling needed painting from where they patched a leak. Also there was no plug in the bathtub. Therefore I couldn't take a bath and I was forced to shower. The commode had a hard time flushing.

Business

4/10

Poor

15 Nov 2025

bensen

The room had bugs, baby roaches. One staff was rude others are nice. One guy should not be in customer services. The wifi did not work.

Business Self

4/10

Poor

14 Nov 2025

Latoshia

Parking was ok, staff onsite was helpful & professional, but the hotel in general needs to be updated with brighter lights in the hallway, and a fresher smell! The air in the hotel smelled like stale cigarettes & fishy sex. I walked in to my room called another hotel and was checking out within that 30 min. However, the staff that was on site took my complaint of why i was leaving and he ensured my security back and reimbursement for 1 night.

Leisure Partner

2/10

Poor

13 Nov 2025

Taliyah

The place didnt even have hot water and it was bugs EVERYWHERE . Awful experience

Partner

10/10

Exceptional

12 Nov 2025

rodney

Great staff

2/10

Poor

12 Nov 2025

Andrew

The property has no hot water and really terrible WiFi

2/10

Poor

09 Nov 2025

Quanita

Staff was great. Room was not

4/10

Poor

09 Nov 2025

Craig

One room had painting supplies in the room when we arrived, reserved 2 queen beds, received 2 full size.

Friends_and_family Family

2/10

Poor

09 Nov 2025

Brittani

Yes I'm just realizing when I'm waking up this morning that toilet doesnt work and I had no TV in the room ....very disappointed and I really want a refund !

6/10

Pleasant

04 Nov 2025

Prajot

Not bad but do not expect many things in this low cost.

10/10

Exceptional

28 Oct 2025

Brandon

Nice rooms, Netflix and Tubi. Friendly staff

Leisure Self

10/10

Exceptional

26 Oct 2025

Jahzquisha

Good

8/10

Excellent

26 Oct 2025

Desroy

Yes

Leisure Friends

4/10

Poor

22 Oct 2025

Casey

Online claims they have an airport shuttle, which technically they do, however, the last shuttle leaves the airport at 11:30, not midnight as online stated. You have to request the shuttle which it does not state online.
The hotel STANK! The entire lobby and hall smelled like marijuana! Carpet was not only ugly but discusting. Room seemed clean enough and bed was fine, but it is OBVIOUS that it is an old building and they have been \"putting too much lipstick on that old ugly pig\"!!! Patch/repair DIY jobs ALL over. The spiget in the tub PULLED OUT FROM THE WALL when I went to turn the shower on. Tub seemed clean but like everything else had obviously been patched several times.

Leisure Self

6/10

Pleasant

22 Oct 2025

Rita

We didn't feel quite safe in this area. Our stay was only an overnight for our flight connection, so we stayed but had it been longer, we would have gone elsewhere. The pictures do not accurately reflect the condition of the room/hotel.

Partner

2/10

Poor

17 Oct 2025

Victoria

There was a cockroach in our room. We didn’t stay.

8/10

Excellent

06 Oct 2025

Erick

The staff was friendly and the room was clean.

Leisure Family

10/10

Exceptional

05 Oct 2025

Erick

Good employees and a clean property

10/10

Exceptional

02 Oct 2025

Jacqueline

Staff is amazing

Business_and_leisure Family_with_children

4/10

Poor

01 Oct 2025

Eddie

Its near the airport nd close to everything

Business_and_leisure Family

10/10

Exceptional

28 Sep 2025

Clarence

Travel alone

2/10

Poor

28 Sep 2025

Shelby

Overall it was one of my worst stays ever. I eill nkt be going bcak to that hotel. The vending machines didnt work. There was a roach and the carpet under the mini fridge was damp.

Business

6/10

Pleasant

27 Sep 2025

Stephen

I was in a room with the freeway right outside my window and traffic didn't stop all night. Noisy! I was told to come 15 minutes before I needed the shuttle and let the worker at the front desk know so he/she could notify the shuttle driver. I did and came back in 15 minutes and the guy had not called the driver yet. He did then and the driver said it would be 15 more minutes. It was 20. Good thing I asked for an early shuttle. Dining was limited but there were menus of local places that deliver. They all require a minimum amount to have a meal delivered and then put a delivery charge on top. Mine was $5. Then they expect a tip. The next meal I needed, I walked across the street and bought a can of soup from a gasoline-convenience store. The price was decent and it was only one night and I got to the airport in plenty of time. Suggestion: Ask for an even numbered room. The odd numbers are on the freeway side.

Business Self

10/10

Exceptional

20 Sep 2025

Artavias

It was much better than I expected. Definitely would stay again.

Leisure Self

8/10

Excellent

18 Sep 2025

rodney

Located near my employer