Name: Boston West Hotel
Address: .Boston West, Hubbert’s Bridge, PE20 3QX, Boston, PE20 3QX, GB

6/10

Pleasant

25 Jul 2026

Gavin

Gordon on desk was very friendly and helpful. Breakfast being served only from 10am on a Saturday is ridiculous. I had no time for breakfast that late so had to skip it.

10/10

Exceptional

21 Jul 2026

Lorraine

Excellent stay, nice room and well equipped, including iron and hairdryer. I’d recommend, onsite facilities including a bar and restaurant.

Family_with_children

10/10

Exceptional

21 Jul 2026

ANDREW

Convenient location, the property was very clean and quiet.

Self

8/10

Excellent

17 Jul 2026

Chris

Staff are very helpful, room was clean, but because of the heat, there were lots of dead bugs on the window sill.

I would stay here again and the restaurant was excellent

Self

10/10

Exceptional

13 Jul 2026

Donna

ChatGPT said:
Here's a more polished and professional version of your review:

We booked a hotel room for one night. When we arrived, Kirsty, who checked us in, was welcoming and explained the facilities and amenities clearly.

However, when we entered ou

6/10

Pleasant

13 Jul 2026

Chris

Had a really good stay, although the tv wasn’t working properly and I only had one set of towels, when it was booked for 2, but this was remedied by speaking with reception. The only moan I have is the lack of electrical power points by the bed side

Partner

2/10

Poor

10 Jul 2026

Gemma

Lovely staff, restaurant and playground. Especially the splash pool! The hotel was clean and modern. But far far too hot! The rooms dont have air-conditioning and the windows only open a crack. There was no fan in the room even until we asked for one. Which then only circulated hot air. Too hot to sleep, sweat dripping off you hot! The stairway is an oven too with a two story glass wall and no windows! Breakfast not served on week days and not a bottle of water in a single vending machine. Its a shame because otherwise its perfect for a family short trip.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Marie

Didn’t use golf area but it looked good.

Partner

6/10

Pleasant

05 Jul 2026

Sara

Bathroom needs deep clean

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

Graham

Lovely clean room staff was lovely

Family_with_children

6/10

Pleasant

03 Jul 2026

Peter

This was a one night stay for us and the room, beds, bathroom were all clean although fairly basic- tv remote didn’t work, shower was over a bath with curtain. The club room type facilities with bar, dining options and friendly staff were however all good for what we needed. So value for money and most important clean and well maintained.

Partner

10/10

Exceptional

30 Jun 2026

David

Really good quality of room and very spacious. Great bed comfort and better secure doors to when I last stayed two years ago.

The resort did decent food in a western style of meals. However they did not offer any breakfast options.

Good all round WiFi but it was very slow.

Good parking also.

Self

6/10

Pleasant

29 Jun 2026

Adnan

good good nice clean

8/10

Excellent

24 Jun 2026

Chris

Good place to stay business or leisure

Self

10/10

Exceptional

20 Jun 2026

Bryan

Had a deluxe room with balcony,very nice massive bed,tv etc. only problem I had was managed to set off smoke alarm after using shower! The sensor is too close to the bathroom! Good wake up call for my neighbours though!

Self

10/10

Exceptional

15 Jun 2026

Kim

For the price I paid, and never mind the price, it was amazing value and great stay - clean, tidy, quiet, free parking & really helpful staff, comfortable bed, good shower and quick wifi. Everything you could need. You can here next door guests but it's ok. Defintely recommend, thank you team

Self

6/10

Pleasant

14 Jun 2026

Martin

Got to the property late (as pre arranged) and managed to locate the reception person after finding the emergency number. Room was clean but a little tired looking apart from a new thick carpet. Facilities generally good but no plug sockets next to the bedside tables. I am a CPAP user so had to have the power lead running from the desk area on one side of the room to the bedside table on the other side creating a trip hazard across the floor.

Partner

10/10

Exceptional

13 Jun 2026

Olivia

Really good stay, was very nice and clean and bed was very nice and comfy would definitely stay again.

Partner

10/10

Exceptional

09 Jun 2026

Sophie

Was a nice little site, with splash pad and park for the kids.
Res

and we visited when the weather was in the 30s

8/10

Excellent

01 Jun 2026

Malcolm

Room was clean and tidy good parking only thing another grab handle on the wall for older people getting in and out for a shower possible could slip other wise no complaints

Friends_and_family Family

10/10

Exceptional

31 May 2026

Daniel

For the price we paid, the room was surprisingly spacious, had been recently renovated so in excellent condition and also very clean. The king size bed was extremely comfortable. We didn’t eat at the restaurant, however the staff on reception at the time of check in were both very friendly and helpful. When booking a less expensive get-away for just one night, this honestly had everything you would need. Again, just to highlight, in comparison to most places we have stayed in this price bracket, the room was exceptionally spacious and well maintained, really couldn’t say a bad word about it!

Friends_and_family Family

8/10

Excellent

28 May 2026

Lisa

The hotel was clean and had basically what we needed. Luckily we brought our own fan as there wasn’t one in our room and it was ver hot. The rooms could be made better by having a mini fridge. Security Chain broken on door 10 that needs to be fixed. The restaurant wasn’t great, floors really dirty and there is no one available to regularly clear and clean tables. The water play was turned off at 5:30pm and it was still 27 degrees so that was disappointing. For such a new place I expected cleaner standards in the main building. Overall the stay was cheap and I would stay again.

Friends_and_family Family

8/10

Excellent

25 May 2026

Sue

Mostly enjoyed our stay. Room clean and suitable for short stay. No toiletries on first night just soap. Only 2 cups for 3 adults had to go to bar for an extra cup. No extension lead available so glad we took our own although not really long enough. Disappointed to find door not secured properly after cleaners had been in.

Family

10/10

Exceptional

22 May 2026

Simon

Great hotel as always. I would recommend to everyone

8/10

Excellent

20 May 2026

Shaun

Quiet location with good parking

10/10

Exceptional

17 May 2026

Paula

Lovely place, great staff. Good base for Lincolnshire

10/10

Exceptional

15 May 2026

Kathryn

Lovely spacious clean rooms. Staff very pleasant and helpful.
The first night we had to park on grass because the parking bays were full when we came back late!
The next day we managed to get a parking space.
Everything else was excellent.

Partner

6/10

Pleasant

11 May 2026

Chris

Arrived on time, only to find that Reception wasn’t near the rooms. Room was clean, heater could do with some instructions. Asked for a double bed and got 2 singles pushed together.
Golf course available, good restaurant, assault course for kids.
Beautiful walk around site.
Static Caravans available to rent, for Holidays

Partner

10/10

Exceptional

28 Apr 2026

Sarah

Could have been cleaner .

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Una

Absolute bargain, superb room we weee in 17 we had drinks and food at the bar great value for money good standard of food.
The staff were very very helpful all youngsters with great customer service skills.

We had an issue with our bathroom light out of hours and we immediately were offered solutions to make our stay a happy one.
We used this hotel as part of a longer break for the location only, so we only wanted an inexpensive bed for the night. We got this and so much more. A great find with a lovely balcony looking out over lots of British garden birds and baby bunnies FABULOUS!!!

Partner

10/10

Exceptional

27 Apr 2026

Stephen

Clean a tidy as always stayed many times

Partner

10/10

Exceptional

25 Apr 2026

Richard

Excellent location for work

6/10

Pleasant

25 Apr 2026

David

When have stayed here before we had a nice room overlooking the golf course. This visit we had a ground floor room overlooking the car park. The room is ready for refurbishment. The restaurant was closed for breakfast - would have been nice to know that in advance.

Nevertheless, comfortable and convenient.

Will stay there again but ask some questions before booking.

Partner

10/10

Exceptional

18 Apr 2026

MARGARET

Brilliant staff, very clean and spacious room. Only drawback is the lack of electrical sockets /USB charging points. That being said, we'd gladly stay again!

Partner

10/10

Exceptional

17 Apr 2026

Sarah-Jane

Room was in general lovely and clean however, there had been something splashed up the wall next to the bed which needed a good wipe! Location was great for what I needed and onsite pub handy. Staff all very friendly and helpful. Nice and easy check-in and out. Food in pub was good.

Self

10/10

Exceptional

14 Apr 2026

Shaun

Nice large clean room with nice shower excellent internet

Self

8/10

Excellent

14 Apr 2026

Poppea

I have stayed at hotel few times and have had no issues. Unfortunately, on this occasion the cleaning staff knocked on our door 30 mins before my check out time to see if room empty which made us feel pressured to rush out of room. They seemed to be waiting for us to leave in the lobby. They have a key card system where you drop your card in a box or check out at reception so they needed to of checked both those places first. :0)

10/10

Exceptional

13 Apr 2026

Kerry

No charge for parking and it was directly outside the hotel. Once we got our key from the reception which is in a different location to the hotel, situated a few minutes walk to in the golf course reception area we enjoyed our stay at Boston West. The room was clean and spacious. No issues at all.
The hotel is located about a 15 minutes drive away from Boston centre.
We didn't go to the restaurant situated in the golf course building so can't review the breakfast etc...

Overall we were happy with our stay.

Partner

4/10

Poor

13 Apr 2026

Martin

3 light bulbs not working in room. Reported on 2nd day, but not replaced. Breakfast only available from 10.00 and dinner only until 8.00 pm. Duvet on bed too narrow for bed size and staff who replaced it said it was actually a mattress protector inside. Beds not made up daily.

Partner

10/10

Exceptional

11 Apr 2026

Julie

Room very clean and nice for the price ! All staff we met were lovely! Will stay again …

Partner

10/10

Exceptional

11 Apr 2026

Takarindira

Check in and out was a breeze. Loved the place.

Family_with_children

10/10

Exceptional

11 Apr 2026

Glenn

Clean and tidy room, good wifi and facilities.

Self

10/10

Exceptional

10 Apr 2026

Kibbie

Parking free and plenty of spaces
Room clean
Staff very helpful and friedly
Site looked very clean and well kept

Family_with_children

10/10

Exceptional

03 Apr 2026

Andres

Very convenient location. Near a main road yet quiet. Ample parking spaces. Clean rooms although the carpet on the alleyways are coming off. Very good for the price. We arrived to find only 1 set of towel for a party of three but it was sorted out quickly at reception. Would definitely stay again when around the area.

Friends_and_family Family

2/10

Poor

01 Apr 2026

Lee

Room was dated, there was filler on the walls from a previous repair, finished very poorly and not painted, the door to the hotel kept banging due to people going outside for a smoke, the food in the restaurant was appalling so much so I left the so called burger on the table untouched.

Self

6/10

Pleasant

30 Mar 2026

Julie

Room was a good size. Just disappointed that despite a booking for 2 adults, 2 children. Only 1 set of towels provided and coffee/cups for 2. Requested more towels and was meant to have enough per person but only 2 more brought. Kids had to share. Heating is also an issue as visiting family so only came back to room at 9.30pm. Couldn’t leave heating on so was very cold with the wind arriving back and having to insert key card to make heating work. A rubbish system. Glad it wasn’t any colder. Place wa fine but sadly these bits made it not so comfy.

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Adam

Clean and tidy and easy parking what more can you ask for!!
Do note check in desk is in a different building, so collect key before driving back to the hotel (see signs).

Self

6/10

Pleasant

25 Mar 2026

HELENE

Disappointed that we had 2 rooms the same booked
One was a lovely room with a large tv soft bed
The other very hard bed & sparce
Got moved to a family room like a dormitory
Wifi didn't work at all
Reception/restaurant bar was in another building so as Im disabled I had to drive too

Friends

10/10

Exceptional

22 Mar 2026

Lisa

Easy parking, easy check in, quiet outside , quiet inside. Only noise we had was early in the morning when the child above us was running around. Bathroom could do with a new bath side and the silicone redone. Need more sockets , as there wasn't enough to charge our phones. Will be back again

Family

10/10

Exceptional

17 Mar 2026

Madeleine

Lots of parking, great room, excellent staff and great service, food was amazing in the restaurant and staff were great in there too.

Partner

8/10

Excellent

15 Mar 2026

Bethany

Room was clean, bed cimfortable, friendly and helpful staff

Partner

10/10

Exceptional

15 Mar 2026

Glenn

Easy parking

Self

10/10

Exceptional

05 Mar 2026

Brian

Great hotel, very clean, comfortable, WIFI excellent, staff very nice.

Self

8/10

Excellent

02 Mar 2026

Jean

The room was a generous size with a lovely balcony. The bed comfy though my pillow very hard and lumpy. Easily changed. Fantastic bath.
Friendly staff.

8/10

Excellent

02 Mar 2026

James

Basic room, good for a nights kip. Smells good, clean carpet and comfortable bed. Bathroom could do with a makeover and some scuffs on the walls but for the price its very good. Parking easy and secure. Food was brilliant and nice pint. Staff friendly.

Self

8/10

Excellent

02 Mar 2026

Lisa

Parking was very good, big room.. excellent value for money.

Friends_and_family Family

4/10

Poor

28 Feb 2026

Lianne

Unfortunately we over slept which I take full responsibility of being our fault but a member of staff came and knocked at the door and was very aggressive which I found very very threatening, and caused me to have a panic attack as soon as I opened my eyes.

Partner

6/10

Pleasant

25 Feb 2026

stephanie

Was disappointed with this hotel.. the room was totally fine, lots of hot water but WiFi didn't work unless you stood outside in corridor which was no good for my job and when we arrived just after 7pm the restaurant was closed and also wasn't open the following morning for breakfast

Partner

10/10

Exceptional

14 Feb 2026

Gemma

Staff

Leisure Family

10/10

Exceptional

11 Feb 2026

Jennifer

Room was spotless staff was friendly and welcoming good customer service .food was great and reasonable price. Quiet night sleep.reccomend this hotel will return again.

Leisure

8/10

Excellent

02 Feb 2026

James

Value for money having paid £85 for two rooms on a Saturday night. The rooms were large. Check in was fine, but in a separate building away from the hotel.

However, Boston West does not offer breakfast even though advertised online.

Leisure Family_with_children

10/10

Exceptional

01 Feb 2026

Karly

We stopped here for one night as a stop off before travelling again the next day. Room was clean and tidy. We ate at the restaurant and the food was spot on. I should have done my research before going as if I knew there was crazy golf there aswell I would have checked in before I did so we could have a game of crazy golf. We would defo stop again.

Friends_and_family Family

8/10

Excellent

29 Jan 2026

Robert

The room was a little spartan but it was very clean and had every thing one needs, ie iron, kettle, tv etc and everything worked. Best of all the bed sheets were crisp and the bed was super comfortable. The bar was nice. The food was typical pub food, nothing to exsiting but ok. The location is nice. Super value.

Business Self

10/10

Exceptional

26 Jan 2026

Kene

It was a great location and room with quality service. I will definitely go back there again

Business_and_leisure Family

10/10

Exceptional

23 Jan 2026

kenneth

The room was clean and spotless, service was great, friendly staff, good parking close to everything.

Business

10/10

Exceptional

08 Jan 2026

Zoe

Good size comfortable room and bed. Very clean staff all helpful and friendly

Self

4/10

Poor

29 Dec 2025

Clive

There was no balcony and no breakfast available for the 2 days we were there room needs renovating. Hair dry was broke towels were kids size and the beds were different sizes when put together. So very poor all round would not be going again

Leisure Family

10/10

Exceptional

13 Dec 2025

Darren

Great stay lovely employees

Partner

10/10

Exceptional

12 Dec 2025

carole

Nice room as always, parking right out side. Easy access has lift.

Friends_and_family Family

2/10

Poor

11 Dec 2025

Susan

The room was a luxe double room. looked very neglected,cold only 1 chair at the desk the bed was very uncomfortable and hard I kept feeling the buttons on the mattress. The bathroom needed a deep clean as did the room. I tried to complain but the reception was closed, there was an out of hours but I didn't have a pen to take the number down. I had the impression it'll for 1night they won't be here again. Wrong I will be coming to Boston every weeks for the next 12 to 18 months
I decided after reading the reviews they obviously didn't stay in room .I will be coming to Boston every 2 weeks for the next 12 to 18 months but not there.😒

Business

8/10

Excellent

19 Nov 2025

Ian

Bathroom in room 15 smells very musty

10/10

Exceptional

13 Nov 2025

Ros

Pleasant staff, large room, comfy bed and very clean

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Izabela

Like always everything perfect

Leisure Partner

8/10

Excellent

28 Oct 2025

George

Good value

10/10

Exceptional

26 Oct 2025

Emma

Lovely site, very well maintained and all staff were super friendly and accommodating. We will definitely be returning!

Leisure Family_with_children

6/10

Pleasant

18 Oct 2025

Richard

Very basic room and service

Very basic. Fire alarm just as we slept. Breakfast too late for us

Partner

10/10

Exceptional

17 Oct 2025

Geraldine

Very clean
Nice staff
Food not bad too
One critisism place more Milk and teas in room

Leisure

10/10

Exceptional

12 Oct 2025

Sarah

No balcony , ground floor . Was comfortable!

Partner

8/10

Excellent

09 Oct 2025

Andy

No breakfast at this time of year but plenty of cafes a short drive away.

Self

8/10

Excellent

05 Oct 2025

Rosemary

The room was very basic, cobwebs around the room and fluff and dead spiders behind the bed.
Was a good price for 2 nights though

Leisure Family

10/10

Exceptional

05 Oct 2025

Geoffrey

Hotel was lovely big beds so comfy good entertainment staff very friendly would recommend

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

Simon

Brilliant and exactly what we wanted.

Partner

4/10

Poor

27 Sep 2025

Dan

Terrible night sleep.

Mattresses gone. Terrible night sleep. I decided to book so to avoid a very early morning drive and ended up getting less sleep than had we stayed at home. Both mattresses knackered, dipping in the centre when clearly supposed to be firmer, one you could feel the springs through. Every side of my body I tried to sleep on ended up arching into the dip. Stayed here many times before.. had booked a premium room which ours wasn’t, at least as the last time. Since last time the mattresses have obviously had their day. Will not be staying again.

Partner

8/10

Excellent

25 Sep 2025

PAUL

Clean room

10/10

Exceptional

21 Sep 2025

Adam

Really nice place, have a singer and bingo in clubhouse and although we didn't eat there as we only stayed to go to a party nearby, the food looked really good. There's crazy golf as well.

Friends_and_family Family

2/10

Poor

11 Sep 2025

Encora Energy Limited

Stay away

Arrived at hotel and check in was fine. Got into my room (3) discovered the bed had marks on the sheet. Went to speak to reception about moving rooms, I was told there was no spare rooms. Asked them to change the bed and was told I would need to change the bed and that some fresh bedding would be left in the room.
Full place was a disgrace, front of house at reception didn’t seem to care.
Checked out and no one asked how the stay was etc
Bar staff were friendly

Business

8/10

Excellent

11 Sep 2025

Adam

Food at the golf club was decent. The room was basic but fine, although the bathroom fan didn't work in our room.

Friends_and_family Family

10/10

Exceptional

10 Sep 2025

Doug

Great posotion to break our journey

Leisure Family_with_children

2/10

Poor

06 Sep 2025

Lee

Never again

The room I was given was a disabled one and I’m not … the beds was 2 singles pushed together and was so uncomfortable that I slept maybe 1 hour !! People slamming doors until 2am .. and I couldn’t go to reception and complain because it’s not on site .. the reception is maybe 300 meters away .. I would like my money back but I’ve had such difficulty in the past trying to change a date on a booking with hotels.com that I know I would have no chance ..

Self

8/10

Excellent

05 Sep 2025

Mandy

The shower curtain in the bathroom was black and dirty, needs a good clean, and there was marks on the bed lining, and also no pillow protects and pillows was stained.
But the pillows, quilt and cover was nice, and the bed was very comfortable had a good sleep..Adam the receptionists was really nice and very helpful 👌 had a nice meal and drinks, it was bingo night which i love, just had to walk back in the dark to our hotel.. we had the ground floor which was good, but next time i will ask for second floor because its got a balcony, this place is massive because its a caravan park, with massive golf course.
I will definitely be staying there again.

Leisure Family

10/10

Exceptional

02 Sep 2025

Michael

2 night business trip.

Nice hotel and lovely staff set in a nice countryside setting with 9 hole golf course.

There is only one thing I could comment about. The bath towels are very small for a large adult, im 6ft 2 and 18st. They are more lije a large hand towel size.

Business

10/10

Exceptional

26 Aug 2025

Ibukun

Clean, quiet and enjoyable place.

Leisure Family

6/10

Pleasant

24 Aug 2025

Darren

Room was spacious but could do with a make over. Looked tired and dated with marks and scrapes on the wall. Bathroom had what looked like previous water leak in the ceiling and beginning to peel. Noisy extractor fan that randomly comes on during the night
2 beds put next to each other with king size mattress over the top but beds not locked together so began to separate. Firm mattress but base was noisy every time you turned over. Funky smell in the corridor as we walked in.
Could definitely do with an upgrade. Sadly won’t be staying again

10/10

Exceptional

24 Aug 2025

Jessica

Room was great and spacious, facilities like the splash park and playground were perfect for keeping the kids entertained and excellent service.

Leisure Family

8/10

Excellent

18 Aug 2025

Kathryn

Nice super king size bed, good and comfortable. I found the pillows a bit hard, maybe one hard and one soft might be the answer!
Lovely room but as my husband needs to plug in his breathing machine, we have to take extension leads for him to connect to, as there’s no plug by the side of the bed and the only one is by the kettle!
Apart from that we enjoyed ourselves😊

Leisure Partner

10/10

Exceptional

18 Aug 2025

Deborah

Friendly staff excellent value

Room had all we needed for our overnight stay; no frills but this was reflected in the value for money price. Family fun could be had on onsite golf course and meals at the guest services centre

Friends_and_family Friends

8/10

Excellent

15 Aug 2025

Paul

Would definitely recommend.

I was a little worried having read some of the reviews after I had booked a room. However I found checking in straight forward, hotel room clean and tidy, and balcony a bonus. Some minor issues with peeling paint above bath/shower possibly due to the extractor fan not working but nothing that spoilt the nights stay. Staff polite and friendly, food nice and good selection of drinks. And a golf course if you are interested. Would definitely stay again if ever in the area.

Partner

6/10

Pleasant

14 Aug 2025

Barrie

The Business \" model\" felt a bit like cutting corners ,little things eg from a customer point of view . Toilet seat ! So cheap uncomfortable even for slim me, very limited Menu at really unralistic prices ,where you ran out of sausages mid week , in Boston of all places! No worries relating to cleanly run etc but compared to your local competitors
At Burton inn and others i would prefer them in future . Kind regards

Leisure Self

8/10

Excellent

12 Aug 2025

Mark

Overall nice

Food in the bar was nice , decent beer. All in all very nice.
ps i left my charger and leads behind ffs

Self

6/10

Pleasant

10 Aug 2025

Joanne

Go somewhere else for food.

Breakfast was awful. Sausages completely burnt as were the mushrooms. The rest was cold and unedible. Paid £43 for the privilege...
Room was spacious, bed comfy.

Friends_and_family Family