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8.2/10Excellent802 Reviews
Cleanliness8.6/10 8.6
Service8.4/10 8.4
Comfort7.6/10 7.6
Condition8.0/10 8.0
Location8.8/10 8.8
Neighborhood9.0/10 9.0
Amenities8.0/10 8.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Cap-aux-Pierres
Nestled on Île-aux-Coudres, this 98-room hotel offers a tranquil escape. Guests can enjoy spa services, recreational activities, an on-site restaurant, indoor and outdoor pools, and a mini-golf course. Check-in is at 4 PM, and check-out is at 11 AM.
Air conditioning is available in public areas, and an elevator provides convenient access to all floors. Multilingual staff are available to assist with inquiries and bookings. The hotel boasts stunning views of the St. Lawrence River and the Charlevoix mountains.
Whether traveling for romance, family fun, or business, the Hotel Cap-aux-Pierres provides an ideal setting. A complimentary ferry to St-Joseph-de-la-Rive allows easy access to the island's natural beauty and cultural attractions.
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Located in Isle aux Coudres, Hotel Cap Aux Pierres is on a river, a 1-minute drive from Saint Lawrence River and 6 minutes from Cidrerie et Vergers Pedneault.
This family-friendly hotel is 5.2 mi (8.3 km) from Les Moulins de l'Isle-aux-Coudre and 5.4 mi (8.7 km) from Musee les Voitures d'eau. Make yourself at home in one of the 98 air-conditioned rooms featuring LCD televisions.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
11:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
LGBTQIA+ friendly
Private host property
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 057606, 2027-03-31
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately CAD 23.95 for adults and CAD 11.00 for children
- Crib (infant bed) fee: CAD 10.0 per day
- Rollaway bed fee: CAD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
French
Nearby attractions
Saint Lawrence River
0.1 km / 0.1 mi
Cidrerie et Vergers Pedneault
5.1 km / 3.2 mi
Les Moulins de l'Isle-aux-Coudre
8.3 km / 5.2 mi
Musee les Voitures d'eau
8.7 km / 5.4 mi
St-Joseph-de-la-Rive Ferry Terminal
10.4 km / 6.5 mi
Marine Forest-La Seigneurie Trailhead
11.5 km / 7.2 mi
Charlevoix Maritime Museum
11.6 km / 7.2 mi
Belvédère de Baie-Saint-Paul
21.9 km / 13.6 mi
Parc du Gouffre
24.4 km / 15.1 mi
Bureau d'information touristique de Baie-Saint-Paul
24.5 km / 15.2 mi
Galerie Beauchamp
24.6 km / 15.3 mi
Musée d'Art Contemporain
24.6 km / 15.3 mi
Galerie d'art Iris
24.6 km / 15.3 mi
Atelier-Galerie Daniel Froment
24.6 km / 15.3 mi
Galerie d'art GB
24.6 km / 15.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 98
- hotel
- American Express
- MasterCard
- Visa
- Bus/Train station
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
Show 34 more facilities & services
- Multilingual staff
- Air conditioning in public areas
- Fireplace
- Smoke detector
- Hotel safe
- Lift access
- Garden
- Terrace
- Private pool
- Café
- Bar
- Restaurant
- Conference room
- Meeting room
- PrinterExtra charge
- Photocopier
- Fax
- Outdoor freshwater pool: 1
- Parasols
- Kids’ club
- Breakfast
- À la carte lunch
- À la carte dinner
- Picnic
- LGTBIQ friendly
- Early departureExtra charge
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
- Cycling / mountain bikingExtra charge
- Billiards
- Mini golf
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM RIVER VIEWFAMILY ROOM • RIVER VIEWFAM.RV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
FAMILY ROOM RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: FAM.RV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE GARDEN VIEWQUADRUPLE • GARDEN VIEWQUA.GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
QUADRUPLE GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR RIVER VIEWDOUBLE • SUPERIOR RIVER VIEWDBL.RV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
DOUBLE SUPERIOR RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.RV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
DOUBLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE CLASSIC QUEEN BEDQUADRUPLE • CLASSIC QUEEN BEDQUA.AS-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
QUADRUPLE CLASSIC QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.AS-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE GARDEN VIEWTRIPLE • GARDEN VIEWTPL.GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
TRIPLE GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TPL.GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE SEA FRONTQUADRUPLE • SEA FRONTQUA.SF
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SEA FRONT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
QUADRUPLE SEA FRONT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SEA FRONT
Adult and child limits apply within the room's total guest limit.
Room code: QUA.SF
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE SEA FRONTTRIPLE • SEA FRONTTPL.SF
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SEA FRONT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
TRIPLE SEA FRONT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SEA FRONT
Adult and child limits apply within the room's total guest limit.
Room code: TPL.SF
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM POOL VIEWFAMILY ROOM • POOL VIEWFAM.VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
FAMILY ROOM POOL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: FAM.VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE RIVER VIEWQUADRUPLE • RIVER VIEWQUA.RV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCap-aux-Pierres
QUADRUPLE RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.RV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Cap-aux-Pierres
100
reviews shown
Michel
Ok
Julien
Tout est parfait
Denis
Tranquillité, personnel attentionné. Télé médiocre, peu de postes en francais.
Nathalie
Beaucoup d’activités c’est le fun pour les enfants. Restaurant nous attendu 25 minutes et personnes n’est venu nous servir malgré que nous avons fait signe à un serveur donc nous avons commandé des pizzas et ça été très décevant presque rien dessus et dispendieux pour le coût
Alain
Nous avons été logé dans une section de motels. L'odeur de moisture était tres présent. Le recouvrement de plancher roulait sous nos pieds. La chambre de bain tellement petite et vieille. Aucune air climatisé.
Pour le site il est tres jolie et convivial
Pour le site il est tres jolie et convivial
Regis
u
Jose
Clean room. And a very nice pool. The lifeguard super friendly with all guests
Nicolas
À mon arrivée, l’hôtel avait perdu ma réservation. Attente de 45 minutes dans le hall pour finalement avoir une chambre.
Au check-out ils ont demandé un montant d’argent à ma conjointe en disant qu’on avait pas payé la chambre au complet mais pourtant j’avais payé via Expédia.
Après 10 jours de notre séjour, je n’ai toujours pas récupéré mon dépôt de 250$ sur la chambre alors je devrai appeler pour savoir pourquoi c’est aussi long
Au check-out ils ont demandé un montant d’argent à ma conjointe en disant qu’on avait pas payé la chambre au complet mais pourtant j’avais payé via Expédia.
Après 10 jours de notre séjour, je n’ai toujours pas récupéré mon dépôt de 250$ sur la chambre alors je devrai appeler pour savoir pourquoi c’est aussi long
Alain
Le staff nous a mis dans une chambr3 au lieu d'un motel comme demande
Ils ne nous ont pas prevenus
Ils n'ont pas dit la raison pour laquelle ilsnous changeaient de chambre
Ils nous ont mis au-dessus du bar ou avait lieu un bal de finissant
Impossible de fermer l'oeil avant que le bal soit termine
Nous ne retournerons jamais
Ils ne nous ont pas prevenus
Ils n'ont pas dit la raison pour laquelle ilsnous changeaient de chambre
Ils nous ont mis au-dessus du bar ou avait lieu un bal de finissant
Impossible de fermer l'oeil avant que le bal soit termine
Nous ne retournerons jamais
Christine
Chambre très propre, commodités suffisamment disponible, souper au restaurant exquis et déjeuner brunch généreux.
En résumé un expérience a revivre sans gêne.
En résumé un expérience a revivre sans gêne.
Boussad
The wifi is very weak or does not exist.
Etienne
Notre chambre était très propre et le lit confortable. Le personnel était sympathique et agréable
Joanne
The staff is very friendly and helpful. We love the view and surroundings!
Lise
Great staff, family friendly. Mini-put needs care.
James
Buffet breakfast was good and varied. Staff alert and friendly. However, you'd better be hungry, because ithe breakfast ain't cheap.
Chantal
Très bel hôtel, excellent service et restaurant, vue magnifique
MAUREEN
The view alone was worth the stay! Really enjoyed our stay!
Rosemary
Wonderful friendly staff.. great room.
aihua
Very nice view from the hotel!
François
Very nice area
The room was ok, but the bathroom was so small and the door would not close properly. However the hotel seem like a nice spot for a couple of day vacation.
Valerie
After a very long day of travel, we arrived an hour before check in. The elderly lady at the front desk told us we can check in as per our reservation. No discussion of a possibility of checking in an hour early. Never seen this at any hotel. She didn’t even check to see if our room was made up. Also, they don’t clean at all if you stay for 3 days or a week. That’s a little disappointing. They also advertise a mini fridge but there was none in our room. They did eventually put one in for us.
Patricia
Everything was nice and clean inside and outside.
Super inviting!!!!
We recommand!!
Super inviting!!!!
We recommand!!
PANTELIS
customer service 5*
The customer service from the receptionist was excellent ,i had an issue with my reservation but they solve it fast and very professional thank you.
Dany
This is a very nice hotel to come and relax with a family. They have a lot of games and things to do. I highly recommend it
Karine
Je vais y retourner cest certain. Cest paisible et le temps s arrête
Kim
Dated
Catherine
Nous avons apprécié la belle vue, le personnel accueillant et la propreté de la chambre.
Par contre, plusieurs éléments ont nui à notre expérience :
•L’insonorisation est très mauvaise – on entendait les voisins tousser, parler et même leur cadran.
•Le matelas était en fin de vie : il bougeait comme un lit d’eau au moindre mouvement.
•Et surtout, en plein été, la piscine extérieure était fermée, tout comme le restaurant, en raison d’un manque de personnel. Cela a été vraiment embêtant.
Un beau potentiel, mais plusieurs aspects devraient être améliorés pour que l’expérience soit à la hauteur du prix.
Par contre, plusieurs éléments ont nui à notre expérience :
•L’insonorisation est très mauvaise – on entendait les voisins tousser, parler et même leur cadran.
•Le matelas était en fin de vie : il bougeait comme un lit d’eau au moindre mouvement.
•Et surtout, en plein été, la piscine extérieure était fermée, tout comme le restaurant, en raison d’un manque de personnel. Cela a été vraiment embêtant.
Un beau potentiel, mais plusieurs aspects devraient être améliorés pour que l’expérience soit à la hauteur du prix.
Denise
The staff was welcoming. The room was clean and comfortable. The view was magnificent!
We had a dinner reservation for over a month, but we were informed, when we got there, that the restaurant was closed that night. Never received a phone call to be notified. That was very disappointing for us as we had planned to celebrate our wedding anniversary with a nice meal at the restaurant.
The staff gave us a good recommendation of another restaurant where we could eat dinner and we enjoyed an excellent meal.
We had a dinner reservation for over a month, but we were informed, when we got there, that the restaurant was closed that night. Never received a phone call to be notified. That was very disappointing for us as we had planned to celebrate our wedding anniversary with a nice meal at the restaurant.
The staff gave us a good recommendation of another restaurant where we could eat dinner and we enjoyed an excellent meal.
Catherine
quel calme
La vue sur le fleuve est magnifique, le calme ambiant est ressourçant mais la salle de bains pourrait être rénovée
shefali
Enjoyed the stay here!
Rouhollah
Nice
Alexandre
Séjour agréable
L'hôtel était très bien, très belle vue et le personnel était très accueillant ete service était impeccable. Point négatif, il n'y avait pas de petit frigo dans la chambre donc nous ne pouvions pas acheter certain produits locaux qui demandent d'être réfrigéré.
Natasha
Nice property, water view.
Be aware that there was no air conditioning in the motel units where we were. But that should rarely be an issue.
Be aware that there was no air conditioning in the motel units where we were. But that should rarely be an issue.
Jacqueline
Nice view.
Hôtel could use serious updating- common area, restaurant, facilities, bathrooms, and cooking/ heating system (very loud).
Hôtel could use serious updating- common area, restaurant, facilities, bathrooms, and cooking/ heating system (very loud).
Armine
Excellent
Martine
Not worth the price
First room we were given had not been made (seemed like it had started to get cleaned up but stopped in the middle of it). Second room didn't have any coffee pods in it (again, something that should have been there but cleaning crew forgot). Rooms need an update; the lamp looked like it was going to fall on us, the toilet seat was partly broken. Morning staff was unable to tell us when the outside pool was going to open for the day. They had to message the pool guy to know when he was coming in and \"hope he wasn't still sleeping\"?! Nothing against the reception staff, but management should definitely think of a better plan. A weekly schedule perhaps?
The view is incredible. But we won't be going back, the price is too high considering all those irritants
The view is incredible. But we won't be going back, the price is too high considering all those irritants
Ann-Catherine
Need a makeover and update
Stephanie
We enjoyed our stay
Isabelle
The staff is very nice and friendly. The hotel restaurant is very good as well. Beautiful place, we had a lovely time.
Robert
The location and views were fantastic. The building exudes old world charm even though it is less than 50 years since it was built. There is a lot of attention to detail in the building and the services provided.
Laurence
Beautiful view
Very beautiful location! I had a room with a view on the water which was so nice. The service was very nice, the room was very clean and had all the amenities I needed. I had a good sleep and woke up to a beautiful view of the river.
The room smelled strongly of mildew/mold. Definitely a humid room, which makes sense since it's on the first floor (motel area) and close to the water I guess, but still unpleasant. I would perhaps suggest booking a room in the hotel or on a higher floor to avoid this issue.
I would still recommend to stay at this hotel! I enjoyed my stay.
The room smelled strongly of mildew/mold. Definitely a humid room, which makes sense since it's on the first floor (motel area) and close to the water I guess, but still unpleasant. I would perhaps suggest booking a room in the hotel or on a higher floor to avoid this issue.
I would still recommend to stay at this hotel! I enjoyed my stay.
Justine
There is not ventilation in the rooms, it gets quite hot.
Louise
La vue est magnifique. On respire la tranquilité. Il y a beaucoup d'activités (jeux) dehors et à l'intérieur, incluant une piscine intérieure et une autre à l'extérieur (chauffée). Quelques fois, il y a des chansonniers pour agrémenter les soirées de fins de semaine. Deux restos dont un gastronomique et une pizzeria haut de gamme.
Guy
Good for the island. Food and service at the dining room is average but ok .
Aurora Chiquete
Awesome place to stay, the staff are amazing. We love the views.
Sophie
Décourager
Tres belle accueil le service impeccable, mais odeur desagreable dans la chambre pas propre du tout et le comble de tout des insectes qui se promenne sur le planche. Tres insalubre. Nous avons déménager dhotel a 1h du matin avec un enfant....alors le tout nous fait une nuitée tres dispendieuse qui netais pas du tout prevu dans notre budgets...cetais notre expérience et notre derniere
Zachary
Very nice place. Beautiful view.
Maria
Check in was quick and easy and the grounds face the St. Lawrence with spectacular views. The rooms were very nicely decorated and the beds comfortable. I travelled with a handicapped person who had a difficult time getting around. The \"motel\" side of the Hotel was not as quiet, you could hear your neighbors. Overall it was a great experience.
Johanne
séjour agréable dans un décor magnifique. chambre un peu désuète, salle de bain pourrait être plus au goût du jour et plus grande, aucun air climatisé dans les chambres
Victoria
The service staff were lovely, friendly and warm. We had to leave early and they were very kind, not charging us anything extra.
David
Cold shower
Everything was good but…..No hot water in the shower.
Denys
View on the river
kim
The staff are very friendly and helpful. The room is clean and quiet. Stunning river view.
Rafaa-Liwa
The room I took was not as shown on the hotel ad pictures! I won’t recommend.
Kimberley
Beautiful views and nice wait staff. The property is listed as a hotel but it’s a lodge and motel combination and not in great shspe. It lists AC but the rooms and dining room didn’t have AC. The only place with AC on the whole property was the office.
Chantal
Très bien
La salle de bain et le plancher flottant sont un peu vieillot. Magnifique vue. Gentil personnel.
Chantal
Très bien
La salle de bain et le plancher flottant sont un peu vieillot. Magnifique vue. Gentil personnel.
RODERICK
Safe and quiet
Stéphane
Perfectly located. Quiet, clean. Staff people were kind and welcoming
Marie-Pascale
Such a beautiful view!
Jamie
Duped??
I have to say that we were misled into thinking that this hotel was near La Pocatière, QC. It is not!! It is across the river and, unless you have your own boat, you are going to have to drive back to Quebec City to get there from La Pocatière! I have rechecked hotels.com to see if I missed that bit of information. No, I didn't. The hotel is on an island. We arrived to get the car ferry at 10 pm but had to wait until 11:30 pm for the ferry. Loooong day!
On another note, the woman who greeted us near midnight was kind and accommodating. Our room was lovely and comfortable. We had a lovely breakfast in the dining room the next morning. Beautiful view of the St. Lawrence.
On another note, the woman who greeted us near midnight was kind and accommodating. Our room was lovely and comfortable. We had a lovely breakfast in the dining room the next morning. Beautiful view of the St. Lawrence.
Alexis
Room smell humidity.
Angelo
C'est indiqué qu'il y a un gym et que les chambres sont climatisées mais ce n'est pas le cas, pas de gym et de la climatisation que dans le batiment principal.
Mario
One night stay
The room 328 shower has no water pressure. This need to be check and review.
Breakfast: We decided to take the breakfast buffer for 4x and we did a mistake of not checking first. Quality for us was very under standard. Eggs without taste, crepe swimming in condensate milk, cereal choice very slim, etc... so basically, paying over $100 CAD (for 4x) is not realistic and quality need a major upgrade. Keurig coffee in the room was a plus.
Breakfast: We decided to take the breakfast buffer for 4x and we did a mistake of not checking first. Quality for us was very under standard. Eggs without taste, crepe swimming in condensate milk, cereal choice very slim, etc... so basically, paying over $100 CAD (for 4x) is not realistic and quality need a major upgrade. Keurig coffee in the room was a plus.
Peter
They were unfortunately short staffed but, it is a beautiful site and easy to get around the island
Charlotte
Very busy with lots of families in the motels. The motel section can be noisy and there is a musty smell in the motel rooms. Needs some updating for the price we payed. But great views and lots of things to do on site.
Ana
Magnifique endroite et excellent service
Antoine
Room was small and restaurant staff was inexperienced.
wayne
Incredible with long patio overlooking river, outside inside pool,tennis,mini golf and driving range shuffleboard,pool table ,games room, nice bar and dining room ,walking trails. Internet can be slow to non existent at busy times
Jenny Lee
The view !! Wow
Eli
great location - friendly staff - service -
Katherin
Très belle expérience
Steeve
A1
Very well located on the island. Near of everything
Recomanded to everyone
Recomanded to everyone
Lynne
The employees were very polit and nice.
Livia
The location is amazing, the chambers are very clean and cozy and modern. Staff very nice and they will help you with anything. I recommend this location !
Chris
location is unique and the only reason for our return
Verified traveler
Ok
Verified traveler
Spacious and beautiful room with a view on the river.
Beverly
Very nice property, great facilities, friendly staff.
Verified traveler
Simple, clean, comfortable, helpful staff, lovely views
Celine
Booked in the motel section, was attracted as it had a pool and a few other features that my daughter would enjoy. The pool could have been cleaner, magnific view though. The rooms were updated and clean. Did not try the restaurant as it looked sad. Did not see the interior pool. It was fun to play mini-putt and shuffle board - needs new material. Overall ok, but not cheap. Loved the island.
stephanie
Super emplacement.
Vue magnifique de dehors, fenetre de 2x3 dans la chambre. On se sent pris. Salles de bain des années 30. Lits matelas confos. Restaurant cher. Feu de foyer super avec vue sur l'eau. Préposé de la piscine a mis 3 gallons d'Algicide... devrait avoir une formation. M. Le concierge génial nous a apporté des couvertures au feu wow. Hotel propre. Salle de jeu bien équipée ping pong, babyfoot..Avec famille on aurait du prendre le Motel.
Mehdi
Reception: great
Hospitality: great
Restaurant: So so
Room service: good
Hospitality: great
Restaurant: So so
Room service: good
Verified traveler
we chose an hotel for the comfort it normally provides but we got stuck in the motel rooms: very small room, no fridge, no air conditioning. not impressive for the 175 $/night price. it would have been ok at 75 to 100$ /night.
the restaurant was ok.
aside from that, nice location, quiet. good view of the sea.
the restaurant was ok.
aside from that, nice location, quiet. good view of the sea.
Francisco
Rustic and quiet inn with a beautiful view of the St-Lawrence river. Great for a quiet get-away!
Judith
Relaxing
Perfect place to relax!
Maxime
Great view
Verified traveler
Les salles de bain dans les bungalows sont tout droit sorti des annees 70.. 2.50$ pour un extra kcup de café. Et le bruch dejeuner plus dispendieux que \"chez cora\".
Verified traveler
The place is is well situated, you have a beautiful view of the river and even though some of the rooms don't face it, it's just a two minute walk around the building and you can see it. The area is well kept and clean. The main building is quite rustic looking, with a very clean reception area. The parking area for the motel area, which is away from the main building, might be considered a distance for those who may have some mobility problems.
Verified traveler
Nice location. Rooms are clean and comfy. Only issue was when they closed the restaurant at 13h56 when they advertise they open till 15h. A full hour before.
Verified traveler
Not worth the price, far from everything, not as expected.
Verified traveler
Loved the outdoor pool, kids liked the free mini putt course, loved the boulangerie on the island and you can bike the island with a great view of the river from every corner, wised we booked in 2 nights,
Eric
Nice staff, good location, good food, wonderful view.
Sue
The staff were friendly and helpful. The property is old and very outdated. The sofa in our room was stained and badly needed cleaning. We asked to eat our breakfast outside on the beautiful balcony and we were told that we could not. We were forced to eat in the dinning room which was loud and felt like a nursing home.
Verified traveler
No air conditioning and no breeze from 16c outside making to hot to sleep well on 3rd floor. Room temperature was 28 deg C all night! Restaurant service was also very desapointing and food only average.
Jean-Guy
Would not stay here again
Would not stay here again. Hôtel reserves the worst roorms for those booking online and not directly with hôtel. We were given a motel room, no air conditioninh, facing road. We required fans supplied by hôtel as we were in a Heat save. Full of cigarette buts where we sar in front of hotél to enjoy à Nice view. Would rec Staying in baie St Paul Instead after visiting the island. We stayed the following night at the Anchrage, superbe with a great breakfast included and in a perfect location.
Alan
Nice rooms with very good firm mattress - I stayed in one of the motel units, not main lodge, big room and spacious grounds. Still off season so outdoor pool was closed but the island is very enjoyable
Daniel
The restaurant was very good service was great front desk was very nice also
Alvin
Nice large hotel on a quaint small island
We booked this hotel last minute and as a bit of a last resort as it was out of the way. The ferry ride across is short and free, but there is a wait to get on. The main building looks impressive. Our room was in one of the side motel units which has seen better days. While it was clean, the floor was not level and the walls were thin. I would stay at this hotel again, however it would have to be in the main building.
Gilles
Good island location but be prepared to pay.
The hotel is OK except for the small rooms lacking amenities and very noisy air conditionner. We visited at the end of September, spending three nights there just outside the busy season. Arriving on a Thursday PM, the dining room and bar were closed and were told to go somewhere else if we wanted to eat. I suspect a lack of manpower to be the cause. The island has become a tourist trap since I visited last 50 years ago. Everything there is expensive, mostly the meals which are ordinary but at 2-star Michelin prices. A one night stay on a weekend recommended as very little service is available during the week outside the main tourist season. Do not stay on the top floor as the heat from the roof will make it very hot all day long.
Location & surroundings
Cap-aux-Pierres
444, Chemin de la Baleine, Ile-aux-coudres, Canada
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Cap-aux-Pierres
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