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Residence Hotel Costa Serena

North Sardinia · Italy

Loc. Costa Serena B4View location

8.2/10Excellent27 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.6/108.6
Condition8.0/108.0
Location8.0/108.0
Neighborhood10.0/1010.0
Amenities6.6/106.6
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  • Family hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Hotel Costa Serena

The complex is located in the center of the large Costa Serena area, a few kilometers from Palau, overlooking the splendid and pristine lagoon from which it takes its name and surrounded by a large park of Mediterranean maquis with walking paths leading to private beaches and places of great beauty, such as the Batteria di Talmone, a FAI heritage site.

At the entrance to the complex are the reception and bar, overlooking the new swimming pool around which the apartments are located.

APARTMENTS The apartments are all spacious and bright, with outdoor spaces or verandas furnished with a table and chairs. They are all equipped with Wi-Fi, LCD TVs, kitchens with induction hobs, refrigerators, safes, independent air conditioning and heating, and private bathrooms with hairdryers and complimentary toiletries.

The brand new swimming pool at the Residence Hotel Costa Serena, for the exclusive use of guests, is located in the center of the residence, in a quiet and well-maintained setting. It is equipped with sun loungers and umbrellas.

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The quiet and uncrowded Costa Serena beach is located about 700 meters from the property and can be reached on foot or, via a longer route, by car.

Also of great interest is the Padula Piatta beach, which offers a splendid view of the bay of the same name and Isola dei Gabbiani. Both beaches have a sandy seabed and are easily accessible.

About 1 km away by car is the small cove of Spiaggia delle Piscine, where the sea is turquoise and the seabed is a mix of sand and rocks. The port of Palau, 5. 5 km away, offers ferries and boat trips to the La Maddalena Archipelago.

Located in Palau, Felix Hotels – Residence Hotel Costa Serena is within a 5-minute drive of Cala di Trana and Monte Altura Fortress. This hotel is 0.7 mi (1.1 km) from Talmone Beach and 1.3 mi (2 km) from Spiaggia di Nelson.

Make yourself at home in one of the 89 guestrooms featuring refrigerators. Rooms have private balconies or patios. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as coffee/tea makers and complimentary bottled water.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Entertainment

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM

Hotel policies

No elevators Noise-free rooms not guaranteed Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 30 April, EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.
    • A tax is imposed by the city: From 1 May - 31 October, EUR 3.50 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from May 01 to October 31.
    • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property is professionally cleaned.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Optional fees
    • Fee for local cuisine breakfast: approximately EUR 20 for adults and EUR 20 for children
    • Airport shuttle fee: EUR 130 per vehicle (one-way, maximum occupancy 3)
    • Pet fee: EUR 20 per pet, per stay
    • Service animals are exempt from fees
    • Air conditioning is available for an additional fee
    • Crib (infant bed) fee: EUR 5.0 per day
    • Rollaway bed fee: EUR 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Talmone Beach 1.5 km / 0.9 mi
Talmone Gun Battery 1.8 km / 1.1 mi
Spiaggia di Nelson 2.1 km / 1.3 mi
Cala di Trana 2.3 km / 1.4 mi
Delle Dune 2.6 km / 1.6 mi
Porto Pollo Beach 2.6 km / 1.6 mi
Monte Altura Fortress 2.9 km / 1.8 mi
La Sciumara Beach 3.2 km / 2 mi
Palau Ethnographic Museum 3.7 km / 2.3 mi
Salty Wind 3.8 km / 2.4 mi
Palau vecchio 4.3 km / 2.7 mi
Palau Tourism Office 4.3 km / 2.7 mi
Palau Harbor 4.5 km / 2.8 mi
Punta Nera Beach 7.3 km / 4.5 mi
Bear's Rock 8.6 km / 5.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Apartments: 76
  • hotel
  • American Express
  • MasterCard
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Airport
  • Harbour
  • Beach
  • Golf course
Show 24 more facilities & services
  • Entertainment Area
  • Car park
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • Supermarket
  • Shop
  • Garden
  • Terrace
  • Towels and bed linen
  • Café
  • Restaurant
  • Outdoor saltwater pool: 2
  • Children’s swimming area: 1
  • Children playground
  • Entertainment programme for children
  • Table tennis
  • TennisExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Residence Hotel Costa Serena

8.2
Excellent
27 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.0 /10
Location
8.0 /10
Neighborhood
10.0 /10
Amenities
6.6 /10
15 reviews shown
10/10
Exceptional
14 Oct 2025
Brian
Great
Partner
8/10
Excellent
04 Oct 2025
Maureen
Beautifully renovated room and bathroom, very clean, comfy bed and sheets. Lovely little balcony. Kitchenette was fully equipped. Highlight was the gorgeous pool, with loungers! Breakfast was included, though it was the the same everyday,it was good. Staff were accommodating and very helpful. Use of A car would be recommended to stay here. The on site restaurant was so so….it would have been good to easily dine in Palau .There are only 6 taxis in Palau, and they charge 25€ for the 5 km trip into town. The value for the price we paid was excellent though.
Partner
8/10
Excellent
04 Aug 2026
Martha ibeth
ideal para familias !! cuenta con un supermercado , restaurante ,,!!!
2/10
Poor
04 Aug 2026
Rikke
Hotel meget dårligt vedligeholdt. Ser ikke ud som på billederne. Ikke samme standard som andre 4 stjernede hoteller. Alt for dyrt i forhold standen
6/10
Pleasant
01 Aug 2026
Sunnia
We stayed at this property for 7 nights. First night the a/c stopped working and the staff informed us they could do nothing about it. The next day we asked to change our room as it was as 33+c and we had two small children with us and had booked their property because of the availability of a/c and WiFi. We changed rooms the next morning and then there was no WiFi although advertised for the property. We could not access it anywhere on the property and asked for some sort of compensation as we could not even work remotely as originally planned. We were told nothing could be done about the WiFi either and instead they offered us a dinner or a breakfast compensation at their restaurant which didn’t work for us we had dinner reservations at a nice restaurant for
our last night already and were leaving early morning for the airport. Hotels should not advertise amenities which are not available or not working and then do nothing about in terms of customer service.
6/10
Pleasant
28 Jul 2026
Eduardo
Staff was extremely friendly. Big kudos to the check-in process and information provided.

The apartment was spacious and well equipped. Beds are very comfortable and AC in every room is appreciated.

Unfortunately this hotel, in my opinion, is not close to be a 4 star hotel. This created expectations that were not fulfilled. The facilities looks a bit abandoned and old. The apartment was old, especially the toilet looks very dated. There are a lot of wasps around, so dinner outside is impossible. The fact that they place the recycling bins at the balcony makes the wasps problem even worst. I would suggest placing the recycling bins far from the apartments.

The large pool you see on the pictures is closed, even mid summer. So don’t expect it to be open during anytime. The only open pool is quite small and crowded.

The worst experience was the garbage team hitting our door very hard while we were sleeping to collect garbage. The kids were scared and I woke up in rush thinking there was a fire or something. Please don’t hit guests doors before 10:00 as we are on vacation and are allowed to sleep as much as we want. Off the gusts do not answer, come back later, don’t keep hitting harder and harder.
10/10
Exceptional
25 Oct 2025
Nathalie

Séjour très agréable

Très agréable, calme, propre, belle vue. Belles balades aux alentours. Piscine, terrain de tennis. Personnel très aimable et à l’écoute. Le petit déjeuner était très bon, le choix au juste besoin, la vue de la terrasse très apaisante, parfait. Nous n’avons pas testé le restaurant pour les autres repas.
Friends_and_family Family
6/10
Pleasant
25 Sep 2025
Agneta
Fina och bra rum , lite slitet ute. Frukosten ok
Partner
10/10
Exceptional
24 Sep 2025
Pierre-Olivier
Accueil serviable et chaleureux
Friends_and_family Friends
8/10
Excellent
21 Sep 2025
Bruno

mail d'information préalable stupide

Une arrivée gâchée par la plateforme avec un mail de départ nous demandant précisément d'aller à la réception de Stella Maris, à coté de la pizzeria pour la récupération des clés alors que la réception se faisait à celle de Felix hôtel :-(
Friends_and_family Family
10/10
Exceptional
19 Sep 2025
Hervé

Très bon séjour

Très bon séjour. Personnel agréable, serviable qui fait tout pour vous satisfaire.
L’hôtel n’est pas récent mais propre et bien placé avec une belle piscine.
Prix compétitif.
Nous reviendrons sans hésitation.
Partner
10/10
Exceptional
14 Sep 2025
Matteo
Personale gentile e simpatico. Una notte di completo relax presso il resot
Leisure Friends
8/10
Excellent
14 Aug 2025
Loic

Un détail qui gâche !!

Pour une nuit pour 4 à plus de 300 € dommage qu’il n’y a pas de bouteilles d’eaux de bienvenue alors qu’on nous dit que l’eau au robinet est non potable !
Sinon chambre agréable mais petite, vue sur la piscine
Friends_and_family Family
8/10
Excellent
03 Aug 2025
Werner

Nette Anlage - gut durchdachtes Konzept.

Wir haben das Hotel nur eine Nacht genützt, deshalb sind unsere Eindrücke nicht so aussagekräftig.
Der Empfang gegen 21.30 Uhr war prblemlos. Die Parkplatzlösung in der Anlage war super. Die Anlage ist anscheinend so konzipiert, dass man sein Auto direkt vor dem Appartement abstellen kann. Wir hatten ohne Frühstück gebucht. Unseren Guten Morgen Kaffee haben wir uns in der Hotelbar geholt. Zur Anlage gehört auch ein kleiner Supermarkt.
Partner
10/10
Exceptional
21 Sep 2014
Polizzi Filippo

Vue magnifique

Très bonne dans l'ensemble du complexe,
Family

Location & surroundings

Residence Hotel Costa Serena
Loc. Costa Serena B4, Palau, Italy

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Residence Hotel Costa Serena

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