Name: Garner Hotel Murfreesboro West by IHG
Address: 165 Chaffin Place, Murfreesboro, 37129, US

2/10

Poor

29 Jun 2026

Bruce

When I arrived, I found out my reservation had been cancelled. No prior notice given.

Self

8/10

Excellent

29 Jun 2026

Laureen

Breakfast was supposed to be 6:30-8:30. We came down at 8:02 no breakfast to be had.

Friends

8/10

Excellent

10 May 2026

JAMES

Breakfast was good didn't change from day to day. Room was clean but bathroom door catch extremely dangerous. It cost me 10 stiches' in my hand. and was not addressed when reported.

Self

10/10

Exceptional

03 May 2026

Diane

Breakfast was surprisingly tasty. Scrambled eggs seen perfunctory at free breakfasts but when I opened the container my mouth actually watered! The Garner Hotel actually had toppings like real bacon and cheese plus salsa if you wanted it. Their eggs were real, not liquid or powdered like so many hotels have.

I told my husband we will definitely search out more Garner Hotels. It just felt good to be there.

Partner

4/10

Poor

27 Apr 2026

James

Our room had a musty smell. The grout in the bathroom was moldy. We had a leak from the room above us.

4/10

Poor

27 Apr 2026

James

We had a leak from the room above us over our toilet. They didn't seem surprised when we told them about it. The room smelled musty and it was old.

10/10

Exceptional

22 Apr 2026

Joel

Everything was great

4/10

Poor

29 Mar 2026

Kristine

The hotel has a lot of leaking rooms

2/10

Poor

09 Mar 2026

David

The bathroom door was warped and did not close. The staff was unable to fix this issue nor willing to provide another room

2/10

Poor

10 Nov 2025

Melissa

Everything was wrong with this stay when I checked into the hotel because I had already paid for it and had no choice to go anywhere else because I didn’t have any more money. It would’ve been nice to know that this hotel was under renovations as this hotel was very disgusting trash everywhere sheet rock, dust everywhere. I have asthma and COPD and this was not a good stay as I had to stay away from the hotel most of the time except for sleep because it had me wheezing. Also, I couldn’t even eat my free breakfast because it was sheet rock dust all over the place. Y’all need to do better. Somebody needs to call me 901-219-0300 as I think I should get at least half of my money back.

Business_and_leisure Family

4/10

Poor

19 Oct 2025

STEVEN

Did not use their internet did not use the pool cause.It's closedYou're doing renovations, but still said they were supposed to be a hot breakfast with scramble.Eggs , sauce and bacon and all it was was a very cold and not very good breakfast

Leisure

2/10

Poor

27 Sep 2025

Elizabeth

I checked in and then left.
The elevator wasn’t working not that big of deal. The bottom of the bath tub was rusty , the toilet wouldn’t flush the closet door fell off on my hand and also had someone’s clothing hanging in it.
I was in town for a funeral for a 21 year old family member. I would love to have a refund. The place is not ready for guest.

Friends_and_family Family

6/10

Pleasant

15 Sep 2025

Amy

The property is about to undergo a much needed renovation.

Leisure Family

8/10

Excellent

02 Sep 2025

Rob

The staff was super friendly and the rooms were clean. Obviously there were renovations going on, which meant it was a bit of an unusual stay, but it was tolerable all things considered. Only things I wasn't super thrilled about were the lack of cable television (I had to cast YouTube TV using the free wifi) and that the elevator felt very sketchy, almost like it was about to break.

Overall, a good stay, but I hope it will be better after renovations are complete.

Leisure Partner

4/10

Poor

15 Aug 2025

Terry

Property is undergoing remodeling. Many rooms have no refrigerator, ice bucket, cups, or coffee maker. Hallways are cluttered and dirty. Pool is not in service. Web site does not show any of this.

Business Partner

6/10

Pleasant

28 Jul 2025

Justin

Check in staff was awesome, we got a double queen room but booked a king suite, construction wasnt their fault but wasnt listed, stuff sitting everywhere couldnt get off the elevator without moving my own furniture around, breakfast option minimum, no coffee in rooms just a microwave with minimal sitting, 1 tv channel that was it, lamps and outlets didnt all work, and wires hanging out of the wall glad we didnt have more than a couple days. Beds were soft

Business Partner

4/10

Poor

29 Jun 2025

Matthew

This property is currently being actively renovated, pool is closed, gym is closed, elevator barely works. All which I didn’t know or I would have stayed somewhere else during peak summer season.

Leisure Family_with_children

2/10

Poor

05 Jun 2025

David

Absolutely filthy. Will not stay again.

Leisure Family

6/10

Pleasant

05 Jun 2025

SIYOUNG

The atmosphere is not good during remodeling.