Name: Ollastu
Address: Loc. Costa Corallina ; 07026 Olbia ; Olbia-Tempio, Olbia, IT

4/10

Poor

09 Aug 2025

Domenico

Stay from August 1 to August 9, 2025

Beautiful property but maintenance and management far from 4-star standards. On arrival, bathroom floor was wet, sink and AC leaking into the room creating a puddle — never fixed despite reports. Mold and cobwebs on bathroom door, spiders in wardrobe and shower; mold covered with paint and silicone but leaks persisted. One day the room was not cleaned despite the “please make up the room” sign; we were told “housekeeping knocked and no one answered,” as if cleaning is only done when guests are present. Dinner at the hotel was overpriced: same quality in Porto Cervo was €30 cheaper. Most unacceptable: €3 for 0.5L water (supermarket €0.30). A 4-star hotel should not charge for water, or at least not with such a high markup. Pool had few umbrellas compared to loungers, jacuzzi broken after two days. At check-out, called at 11:31 to remind us of the time while we were already at reception with luggage, no offer of assistance. Positives: some kind staff and decent breakfast. Feels more like a B&B than a luxury resort. We will not return.

Partner

10/10

Exceptional

16 May 2025

evi

Beautiful property

Leisure

6/10

Pleasant

22 Sep 2024

Kate

At the time of booking it would have been good to be advised of a wedding.
By the pool it was noisy with sound checks and loud music.
There were dogs of guests by the pool off lead pooing.
I emailed for an outside table - it didn’t happen. The half board food was not good at all.
We went to bed and thought there was a dog being killed!
It was in the next door room the owners were out.
Not a good experience.
We won’t return.

Leisure Partner

10/10

Exceptional

30 Apr 2024

Anthony

Recommend to travelers who appreciate nature, hiking biking.

Leisure Partner

10/10

Exceptional

23 Jul 2023

Valiant B.

The hotel was beautiful and very private. We loved the little private beach that is only a couple minutes from the hotel. The little beach bar had an amazing selection of drinks and the most delicious food options.

Leisure Partner

10/10

Exceptional

06 May 2023

Kate

Beautiful property, hot and pool and much sitting in shaded areas. Near the beach. Fine location

Leisure Family

8/10

Excellent

10 Sep 2022

Charuwan

Beautiful water view and mountain view at the beach house;however, the room window and toilet floor corner there need some attention.

10/10

Exceptional

02 Oct 2018

Robin

Great location, Great hotel, Great overall

The hotel is in a beautiful location, and the staff are very friendly and accommodating. The views from the hotel are spectacular and there are several restaurants within a 5-minute drive / 30m walk to keep you entertained. The rooms are basic but comfortable and the showers are brilliant after a long day at the beach. Breakfasts are plentiful and the staff there are really attentive, so you always feel welcomed.

Partner

10/10

Exceptional

15 May 2017

Stephanie

Stunning Northern Sardinia Retreat

The grounds were absolutely stunning and we were so in love with it that we spent a whole afternoon lounging around the pool in a cabana just reading, drinking local wine, and taking in the view. A nice location for short drives to some of the north's nicest beaches. Staff was wonderful and attentive. The restaurant had some exceptional dishes (loved the shi drum tartar, the uni pasta, and honey gelato)> the bed was a little stiff, but overall the room was just lovely. I would stay there again in a heartbeat!

Partner

2/10

Poor

11 Aug 2016

Rodney

Avoid this place at all cost. The service is not good.

I had to ask the hotel staff multiple times to help me with a few issues, and they never got resolved. I booked 3 rooms for 2 nights for me and my colleagues. Upon checking in, we were told that our rooms were only available for one night. The hotel said we would have to move into a 3 room apartment. I explained that we were not a family and I had paid for 2 nights. I explained that we would make accommodations elsewhere if they would refund the second night. I was told the manager would sort this out. 3 times that night I stopped at the front desk and kept getting told they are working on it. When I went to check out in the morning, they acted as if they were surprised. Ridiculous! I explained to the same lady I had spoken to the night before that we already made reservations elsewhere since they could not accommodate our second night. I was told that I would have to take it up with Hotels.com to get a refund. I am still waiting for an answer from hotels.com 24 hours later.

The rooms are very outdated and run down. I had one towel in a suite, and that towel had holes in it.

The internet did not work in the rooms. I asked about it at the front desk and was told they would check on it. Three hours later, I asked the same person, and she said she hadn't checked yet. I explained that I was on a business trip and needed access, and she blew me off. This hotel is EXTREMELY OVERPRICED.

8/10

Excellent

23 Oct 2015

Roger John

Happy customers

An enjoyable relaxing stay with excellent service from staff. We have reservations re value-for-money at the restaurant, but overall a very good place to stay provided you have a car as it is rather isolated.

Partner

2/10

Poor

09 Oct 2015

Jon

Worst customer service I have experienced in 30 yr

I would avoid this hotel at all costs. We stayed here in late August with a young family and had a very unpleasant time – customer service is the worst I have ever experienced in almost thirty years of travelling across six continents and over fifty countries.

We had booked a family suite but the air conditioning in the suite we were allocated was not working. We asked on the first day to move to a room with A/C but were told that wasn’t possible. The front desk staff told us it would be fixed the next day or we would be moved. Neither of those things happened and this was repeated over three days. The temperature was mid-30s Celsius and none of our family got any reasonable sleep. We finally got a fan after much asking but this was of limited value as it could only be used in one room at a time and it wasn’t that effective.

The front desk staff (Daniella and Maria Rita) were very unsympathetic, brusque and dismissive. They refused to move our room, despite several suites clearly being available on various hotel websites. Finally late one evening, we finally persuaded a different member of staff to move us. Our new accommodation consisted of one room with a small double bed and one child bed, as opposed to a suite – it was just half the size of the room we had booked. It was the smallest of the Triple Rooms, with virtually no other space in the room but he managed to find a foldaway bed for our second child. The beds were also very, very uncomfortable and the W

10/10

Exceptional

03 Oct 2015

Andrea

Wonderful hotel for relaxation and gourmets

Wonderful relaxing stay for two nights. Breakfast running until 11.15 is a welcomed gesture meaning a lie in can be late if you want it it be. Lunch in the restaurant was fantastic, very talented chefs, and the service was impeccable. Beautiful gardens and pool areas. Only a short 5 minute walk to the beach and small marina, although the hotel will give you a lift if you want one. Would definitely recommend this hotel and we are even looking to book for next year.

Partner

8/10

Excellent

11 Jul 2015

TravelingFamily

Villa unit with an ocean view

Came in with two suite reservation, and was put in the bottom level of a villa with kitchen and washer. Looks like it thinking about securing another \"star\", but still in the work-in-progress phase.

10/10

Exceptional

02 Jul 2015

Verified traveler

Great, spacious hotel

Hotel was clean and spacious, each room has an outdoor area or balcony. Hotel staff were extremely helpful. Breakfasts were delicious.

Partner

4/10

Poor

24 May 2015

Andrew

Very disappointing hotel

I expected a lot from this hotel, and the view was really nice, but the hotel itself was not ready for the tourist season. Internet was not working almost all the time, jacuzzi was broken, and staff were not very helpful. Restaurant was not bad, but really overpriced.

10/10

Exceptional

30 Oct 2014

max

Perfect

Stunning views and spots along the coast, we did long sunset walks..very nice beach.. The hotel was nice, charme atmosphere, friendly staff, great breakfast, a lot of gardens and nature..we loved it!

10/10

Exceptional

20 Oct 2014

Fred

Autumn Break

Booked last week available to fly from Bristol, ie first week of October. Arrived early evening, hotel easy to find and parking also easy. Reception very good and freindly, all rooms at ground level looking out over the gardens, we could also see the island of Tavola from our veranda which made the evenings very pleasant. We upgarded to half board on arrival at Euro 25 per person...a good decision as the area was getting very quiet at that time of year. The food in the hotel was quite good, four small but adequate and varied courses, breakfasts were also good with plenty of choice. We found the cost of wine a tad expensive at about £30 a bottle (we made it last two days...well tried to anyway!). Drinks at the bar were also a bit pricey, there is a fridge in the room however, and the 'own food and drinks police' weren't out. The hotel pools were small but pleasant, but we swam in the sea every day which was wonderful! Euro 15 gives you loungers, brolly and the free use of kiyaks etc, it's only a short walk and even shorter drive. If we were to be critical, we found the standard rooms a little bit basic, we had no tea making facilities on the first night, luckily they arrived the next day. We were the only English there, hotel mainly occupied by Germans, with a surprising number of young children, apparently it was half term in some regions. However, they were well behaved and the parents weren't too bad either! In all we had a memorable and great time.

10/10

Exceptional

19 Sep 2014

seamus

Nice quiet hotel

This hotel is set in beautiful gardens, with 2 swimming pools on a split level. Great views of Tavolara Island. The room we had (128) was a decent size in a quiet spot, also with a nice view.
What sets this hotel apart from others, is the staff. Most of them have good English, & we're very attentive, we never had to ask for anything twice. They were so welcoming & informative.
The restaurant for an evening meal, is amazing. Very high quality of food & service. A little expensive, but we had some really delicious, wow food. Much better than we were expecting. Usually hotel restaurants are not very good, this place is special, a real treat.
Breakfast is also very good, a very plentiful buffet.
A little note. Should you like a proper coffee, & not the stuff they have to offer at the buffet, the eating staff are happy to get the coffee you like. Be it an espresso, cappuccino, or Americano.
Nothing is too much trouble.
For a relaxing afternoon by the pool, there is a pool bar, with again, a very attentive waiter.
I cannot recommend this hotel highly enough.

2/10

Poor

18 Aug 2014

b737

Shocking

After flying for most of the day, i turned up at the hotel (what cost a lot of money) me and the other crew members were told we couldn't stay here as there was a problem with the rooms, we was then transported to a near by hotel what wasn't as high standard. we wasn't offered a refund or anything, i recommend you book another hotel. 1*

8/10

Excellent

11 May 2014

haneen

Beautiful setting and amazing staff

Really lovely hotel, with great rooms and a beautiful outdoor space.
Breakfast is to a good standard and the restaurant serves delicious meals- best food we had all holiday. Set menu us around €30 per person for 4 courses. A la carte more expensive.
The staff are fantastic, friendly and very accommodating.
Only downsides were: 2) water got cut off one night but it was sorted pretty quickly.
A little distance from the famous beaches so need to rent a car

8/10

Excellent

29 Apr 2014

Kes

Out of the way

The hotel is in a beautiful rural area and is well appointed. It is about a 10 minute walk to the beach and about 20 minutes to the village. Staff were friendly and helpful. Rooms were cleaned thoroughly each day. The hotel was too remote for my liking and a car is definitely needed. Car hire in Sardinia seems very expensive, as does eating out. Overall, I had a relaxing week but was lucky with the weather and am not sure what I'd have done if the weather had been overcast as forecast in the week before I went out there.

10/10

Exceptional

01 Oct 2013

Simon

A thoroughly relaxing break in a beautiful area

I had a really relaxing break at the Hotel Ollastu. The service was friendly and accommodating. I stayed in one of the villas, a short walk from the hotel complex, overlooking the sea. The house was spacious and full of character, and only a minute's walk from the peaceful beaches.

The hotel offered to send a driver to take me back and forth between the hotel and the house as often as I needed. Instead, I borrowed one of the hotel's bikes, which also allowed me to cycle around the coast and the local, very quiet roads.

The location was beautiful. It feels so tranquil there, and the scenery, particularly during sunrise and sunset is stunning. The sea is crystal blue and the beaches are clean and unspoilt.

Overall, this was an excellent stay at a really well-run hotel. I'd definitely be happy to recommend it to others and hope that I might be able to go back one day. It's certainly a great option for anyone who really wants a relaxing and calming break.

8/10

Excellent

11 Jul 2011

Emma

Ollastu

Ollastu is a great hotel we spent a very relaxing week there, staff were all very friendly and willing to help. Breakfast was excellent a huge variety of options, pretty much every type of fruit juice you could think of and lots of food even if you got to breakfast late.

The pool area was lovely and relaxing, it was only a short walk to the local beach, there was also a free beach transfer available from the hotel although we didn't use it. We also used the free tennis court.

The only potential negative wold be that the hotel is a little way from any substantially sized villages/towns. I'd definitely recommend hiring a car. We had a car and used it most days and evenings to explore and to go or dinner in the local town nearby.

8/10

Excellent

14 Jul 2026

Charlotte Skipper

Dejligt sted. Skøn mad dog i den dyre ende. Dejligt med shuttel til stranden. Ærgerligt at værelset lugtede af fugt.

Friends_and_family Friends

10/10

Exceptional

07 Apr 2026

Jennifer

Detta hotell har ett riktigt härligt läge. Det ligger längs en privat väg med en fin strand och en liten hamn i slutet. Hotellets personal var vänlig och det är familjevänligt. Rummen är enkla men fräscha och rena. Det som verkligen sticker ut med detta hotell är dess trädgårdar. Vidsträckta och vackert underhållna gräsmattor, blommor, träd och buskar med flera pooler, jacuzzis och platser att bara sitta och koppla av. Utsikten över havet från trädgården och hotellbaren är fantastisk. Frukosten var trevlig och en högkvalitativ restaurang finns tillgänglig om du vill äta på hotellet en kväll.

Friends_and_family Family

10/10

Exceptional

07 Aug 2025

Chantal

Vriendelijk personeel, schoon, mooi onderhouden en een heerlijk ontbijt.

Leisure Family

10/10

Exceptional

08 Oct 2024

Michael

friendly and very quiet

8/10

Excellent

03 May 2024

Carlo

Per quanto era nelle mie necessità, non essendo stato un soggiorno di vacanza, ha perfettamente atteso le mie esigenze.

Partner

10/10

Exceptional

01 May 2024

Hugues

Super

Séjour très agréable hôtel très confortable

Partner

10/10

Exceptional

16 Apr 2023

Stefanie Maria

We had a very nice stay in this hotel; the staff was very friendly and helpful; the surrounding and the hotel itself is very nice

Leisure Family

8/10

Excellent

26 Aug 2021

Leni

Room not ready at check-in:-( Hotel nice though

Room was not ready at check-in time. Hotel was chosen because it said fast check-in and check-out.
When check-in is not possible until 16 then the room must be ready. We only stayed 1 night so with departure next day at 8, one hour spend before you are in your room ( and suitcases not even there yet by porter) a substantial part of your stay is waste.
And no 'sorry we are not ready'. That could have softened us.
The hotel rooms, surroundings and breakfast was great though.

Partner

4/10

Poor

22 Jul 2021

Haakon

Average.

Average. Good food.

Friends_and_family Family

8/10

Excellent

21 Jun 2020

Silvia

Les escribí un mail ayer al q aún no me han respondido.Me cargaron en mi habitación los gastos de la cena de otra habitación, junto al minibar.Tampoco aparecían los precios del mismo, por unos cacahuetes,pistachos, zumo y agua me cobraron 23€.Nos dijeron q la recepción abría a las 06:00 y esperando hasta las 06:10 no vino nadie,no pudimos hacer el checkout y me cobraron a mi todo porque no le pidieron tarjeta de crédito al huésped de la otra habitación q viajaba conmigo. Lo q más me ha molestado es que no hayan contestado a mi email y q les haya dado igual. Si no abre la recepción a las 06:00 que lo digan, y así no hay malos entendidos, ni se hace perder el tiempo a la gente.

Business

10/10

Exceptional

06 Oct 2019

Julian

Super idyllisches, familiengeführtes Hotel in der Nähe von Olbia. Die Zimmer sind in mehreren eingeschossigen Häuserzeilen verteilt, die auf einem privaten Anwesen liegen. Die Zimmer sind hübsch gestaltet und bieten was man braucht, nur die Betten sind etwas hart. Das Frühstück ist üppig und insbesondere die selbstgemachte Patisserie kann sich absolut sehen lassen. Der Blick aus den Pools bzw. dem sehr schönen Hotelgarten auf das Mittelmeer ist kaum zu toppen. Das gilt insbesondere für die beiden Whirlpools, die auf unterschiedlichen Höhenniveaus um eine Liegewiese und Granitfelsen herum gebaut wurden. Der Hotelstrand ist 5-10 Geh-Minuten entfernt, der kleine Ort Porto San Paolo ist fußläufig erreichbar und bietet Restaurants, Supermarkt, Cafés und Eisdielen. Was fehlt, sind schöne Städte zum Flanieren wie am Gardasee z. B.. Olbia lohnt sich entgegen der Meinung der Reiseführer überhaupt nicht. Alghero ist zu empfehlen, aber mit dem Auto fast zwei Stunden entfernt. Dafür liegen einige Traumstrände in unmittelbarer Nähe.

Leisure Partner

8/10

Excellent

06 Oct 2019

Verified traveler

Positiv: Sehr freundliches Personal, ausgezeichnetes Frühstück.
Nicht so besonders gut: teure Liegen und Sonnenschirme Ende September/Anfang Oktober 30,00 €/Tag,

Leisure Partner

8/10

Excellent

03 Sep 2019

Verified traveler

Hotel sehr ruhig gelegen (also perfekt zum Erholen), sehr schöne weitläufige Gartenanlage mit vielen hübschen Sitzgelegenheiten, wenig Leute am Pool, (daher immer ausreichend Kapazitäten an Liegen vorhanden), Frühstücksbuffet lässt keine Wünsche offen. Wenn wir etwas zu bemängeln haben, waren es die völlig überteuerten Getränkepreise (12€ für einen Cocktail, und dieser absolut lieblos in einem winzigen Glas, kleines Bier 6 € etc.). Wie hatten ein Komfortzimmer, sehr groß, sehr schön, die Matratzen jedoch eine Katastrophe (Lattenrost nicht vorhanden, nur Bretter

6/10

Pleasant

01 Sep 2019

Nadia

Hübsches Zimmer, doch nicht wie angepriesen

Super freundlicher Empfang, das Hotel macht einen sehr chiquen Eindruck. Das Zimmer (Junior Whirlpool Suite) entsprach leider überhaupt nicht den angepriesenen Bildern und das Personal zeigte sich sehr kompromisslos bei der Ansprache dieses Thema. „Das andere Zimmer ist wegen Bauarbeiten nicht verfügbar.“ (siehe Bild mit Pool - die Fensterfront soll zu einem anderen Zimmer gehören) Roomservice klappte, doch kontrolliert die Rechnung! Bei uns war eine Position zu viel drauf und es brauchte eine Weile dies richtig zu stellen.

Partner

10/10

Exceptional

28 Aug 2019

Luís

Hotel fantástico a voltar assim que possível!

Hotel de charme, onde nenhum pormenor é descuidado e em que toda a equipa está treinada para tornar a nossa estadia única. Os espaços exteriores são muito agradáveis, os quartos são muito confortáveis, espaçosos e bonitos. Toda a envolvente do hotel apela ao sossego e as praias, se bem que a uns minutos de distância a pé são pequenas mas muito bonitas. Existe um transporte gratuito para a praia, onde existe uma zona reservada, com um simpático bar. O hotel prima também pela qualidade da sua gastronomia, pelo que o pequeno almoço é fabuloso (só a zona dos bolos é de encher o olho), os pratos servidos nos bares da piscina e da praia são simples mas bem confecionados e o restaurante do hotel é de excelente qualidade. Enfim, um daqueles hoteis onde temos vontade de voltar assim que possível.

Family

4/10

Poor

09 Aug 2019

Verified traveler

Les parties communes sont magnifiques, cadre splendide.
En revanche pas de salle de sport juste 4 machines datant de 1990.
Les chambres doivent dater a peu pres de la meme epoque. Une difference entre l ancien romantique et beau et l ancien vieux un peu salle clim qui fait clac clac. Dans son jus. Au vu des prix pratiqués c est pas acceptable. Apres avoir fait remonte mon mécontentement il mnont mis dans une chambre totalement refaite. La c etait plus petit mais plus aux standards actuels dun hotel 4 etoiles. En revanche aucune isolation entre salle de bain et chambre. Pire : une baie vitree donnant du lit sur la douche... et les toilettes. Pour la dolce vitta c est moyen.... mais au moins cette chambre etait propre. J aurai juste aime qu au check out ils se souviennent qu il m avait upgrade a titre gratuit. Il a fallu leur rappeler (ils ont tenté quoi...) bref. L hotel est associe a une mini plage proche d yn petit port. 40 euro la journee c est fourchette tres haute pour une plage qui n en vaut pas la peine (tarifs non affiches bien sur , a la tete du client). Bref un petit sentimznt de se faire avoir en permanence qui est assez désagréable quand on regarde l addition finale du sejour..

Leisure Partner

8/10

Excellent

18 Jul 2019

Ramune

Hotellet hadde et stort område, var fredelig.
Ca. 1 km til nærmeste strand som hadde eget område med solsenger og parasoller. Det kostet 35 euro for å leie parasoll og to senger på stranda. I prisen var inkludert bruk av pedalbruk og padle brett i ulike størrelser samt toalett. Strandbaren serverte drinker og enkle retter til lunsj. Problemet var dårlig logistikk på serveringen og at de prioriterte italienske gjester fram for andre. Hvis man skulle spise lunsj i tidsrommet kl. 13-15, så måtte man vente på maten i minst 1 time. Og det hjalp ikke å reservere bord på forhånd med matrettene du skulle spise fordi det tok like lang tid. Så det var irriterende å bruke 1,5 time på sitte i baren for bare en enkel lunsj.
Vi spiste 1 lunsj og 2 middager på hotellets restaurant. Prisnivået var høyt, men både maten og servicen var god. Anbefales.
Det står at man kam låne vanlige sykler gratis på hotellet, men da vi skulle ha 3 sykler, vi er en familie på tre, hadde de kun 2 sykler. Da ble det ingen familie tur på oss :( Forventet mer av 4 stjerners hotell.
Utsjekkingen gikk veldig tregt, tok ca. 20 min da de har kun en datamaskin for det og vi havnet bak en som skulle sjekke ut fra to andre rom. Så beregn god tid til det!
Frokosten var OK, med variert utvalg av både salt og søtt. Kaffen var ikke verdt 4 stjernes hotell, lunken og dårlig på smak. Man kunne bestille fra personalet som jobbet der, men det også ble laget bare på en trykk på knappen maskin.
Rommet var bra. Harde senger

Leisure Family

8/10

Excellent

15 Jul 2019

Verified traveler

Sistemazione atipica per un hotel, ma molto gradita.
Avaveavmo a disposizione un intero appartamento con una bellissima terrazza vista mare.
Bellissimo!
Lontano da reception, ristorante e piscina, ma con un servizio navetta su richiesta (free)

Leisure Family

2/10

Poor

24 Jun 2019

Verified traveler

Worst experience ever

We were about to stay at Hotel Ollastu for three nights in a standard double room with balcony. Due to some delays of the plane and car rental we arrived around 23:30 at the hotel. During the check in the person in charge at the reception told us that we are actually not staying in the hotel but in one of their bungalows (fully equipped with kitchen) nearby. As the area is rather big we could not walk there and had to take the car. After a 5 minutes ride we arrived in the bungalow. All lights were on, windows wide open and the room full of mosquitos.
The first night was horrible, the bed was very old and the mattress was way too hard. There was one AC in the bedroom that is extremely noisy and made it impossible to sleep. Everything in the bungalow was rather old and does not offer anything that you would expect from a 4 star hotel. The water from the sink in the bathroom made some horrible noise when the water was running, the shower was so disgustingly old and dirty that you would not want to take a shower in there.
The next day we told the receptionist that we actually booked a room in the hotel complex and not a bungalow and that we want to change. As the hotel was fully booked, they offered us either to stay where we are or to go to another hotel nearby. The staff was not cooperative and helpful at all. We finally decided to take the room in the other hotel (which was actually half the price but much nicer). We paid a lot of money for three night

Leisure Partner

10/10

Exceptional

21 May 2019

vanessa

Petit hôtel idéal pour un séjour en couple proche de la Plage et super bien équipé et aménagé.

Partner

10/10

Exceptional

28 Apr 2019

Verified traveler

Schöne Pool- und Relax-Anlage, saubere Zimmer, freundliches Personal.

Leisure Partner

6/10

Pleasant

21 Aug 2018

Verified traveler

Duur

Het is er netjes maar wel duur. Het strand is toch wel ver van het hotel.

Partner

8/10

Excellent

01 May 2018

steve

Non solo panorama

In questo splendido hotel abbiamo soggiornato per cinque giorni, posizione invidiabile con panorama sul Tavolara grandioso.
L’unica pecca la colazione, insufficiente degli standard qualitativi dell’hotel.
Ristorante eccezionale ...

10/10

Exceptional

12 Apr 2018

Raid

Hübsches Hotel mit schönem Privat Strand,

Das Personal ist sehr freundlich und aufmerksam, ein schönes Hotel abseits vom Centrum

4/10

Poor

19 Jul 2017

Verified traveler

Can't recommend this hotel

When we arrived we were told that our reservation had not been received even though we had a booking confirmation from Hotels.com. The staff made us wait for a manager for an hour before letting us know if we could stay at the hotel. The manager didn't speak English but other staff translated the conversation. We were told that the hotel is full and the they could only accommodate us for the second night of our stay. The booked us a room of a hotel nearby and drove us there and back the next day and upgraded us for the one night that we stayed in their hotel. This whole mess took several hours from our vacation on two different days and we had to stay one night in a hotel that wasn't what we had chosen.

The hotel has a private beach but surprisingly we couldn't use it without paying an extra cost. There was also a shuttle service to the beach and back but when it was ordered for us by the staff it never came and we had to walk back to the hotel. The beach itself was very disappointing. The water is dirty and the beach is really small.

We also tried to use the hotel bikes. We made it half way to Porto San Paolo when one of the bikes broke and we had to walk back to the hotel. We reported this to the staff and the said they would take care of the broken tire but we saw another guest leaving with the bike next day and coming back later with the same problem.

The hotel itself is nice and most of the staff is friendly. The hotel restaurant was ok but a bit overpriced.

Partner

10/10

Exceptional

25 May 2017

Rafael

Hotel com vista para as ilhas tavolara

Hotel muito bem localizado, perto de san teodoro e do porto san paolo onde saem passeios para as ilhas tavolara. A vista do hotel é incrível e a área comum é muito boa!

Partner