Ziyuan Service Apartment

China , Shanghai
Shanghai, Room.1103. 11th F, No.5, Lane 356 Jiangning Road
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75 reviews shown

8/10

Excellent

25 Oct 2025

Mohsen

Good

Business_and_leisure Self

10/10

Exceptional

27 Jul 2025

Yuming

it is walking distance to major subway line 2 which runs from hongqiao airport through city center to Pudong airport. you can basically take subway to go to all major spots in the city. plenty of dining options and western bars nearby. a ALDI grocery around the corner, starbucks coffee.

Business Self

10/10

Exceptional

06 May 2025

Grant

host was very helpful. Hotel is in downtown 15 minute walk from metro.great deal

Leisure Family

8/10

Excellent

25 Aug 2024

Lee

Overall is good but interior with an old furniture smell. Staff is very friendly and always respond promptly via chat.

Leisure Friends

8/10

Excellent

13 May 2024

Henry

Staff are good and room is ok

Business

8/10

Excellent

11 Nov 2023

Jeffrey

The lo location is reasonably good, but is about 20 min walk from the metro stop. The unit it self was great on the 27th floor great views and nice layout. The furnishing is poor, no desk work station in the living room. (I moved the deck from the bed room to the living room to have a work station) The Kitchen had very little. The place needed a good deep cleaning, everywhere. The unit has lots of potential to be really great with a bit of a tune up of the furniture and such and with some deep cleaning. The direction to find the place are not very good as it is in the back of a beauty medical building. They rent a number of units and I had the deluxe one which was a full one bed place. I got the WeChat of the host or not sure how one checks in and gets the keys. Suggest to ask for the WeChat before going that. Overall was great play to stay but with just a bit of effort it could be a lot better.

Business_and_leisure Partner

10/10

Exceptional

06 May 2019

Donny

Service was excellent!staff was very helpful .
But it need more tension on details of cleaning

Partner

8/10

Excellent

01 Nov 2018

Verified traveler

Nice location. One employee spoke English.We needed a two room apartment with a door to close the bedroom off in this apartment was perfect for that.

8/10

Excellent

26 Oct 2018

TokyoDez

It was an apartment so it had a kitchen and furniture which was nice

4/10

Poor

29 Nov 2017

Richard

Ordinary Hotel at best

It was very difficult to book into this hotel late at night. The reception is a hotel room on the 11th floor. Local Taxi could not find the entrance which was off the main road. Room was not very clean and hardly cleaned during my 6 night stay. There are no facilities to speak of and it is definitely not recommended for non-Chinese speakers who would struggle withe the reception staff - once you've been able to find them. Much better options available that are better located than this hotel.

4/10

Poor

19 Nov 2017

Arie

Not a hotel , apartment with no language skills

This place I found it because of location, but please be careful this is not a hotel, and not all apartments in the building are rented as per day basis.
When I got there the doorman did not speak English, using translator app he told me this was the wrong address, call my local friend after insisting and showing photos from hotels.com my friend got telephone called the local number, and in Chinese requested to be escorted to apartment witch when I told her about the problem I had she only said non English, after translating that it is problem that we lost some much time to get in, she just made gesture as not my problem. The registration area is a dirty apartment on 10th floor. where girl that attended us lives. The room looked clean but beed cover was stained inside . hallway old carpet, place needs updating. bottom line this should not be listed in Hotels.com because the risk getting in. Is is more for local listing at half the cost.
When I left new doorman was nice knew English and even called me a taxi, I really hope they had him on my way in.

Family

8/10

Excellent

20 Sep 2017

hao

quiet, near us consulate for visa interview

check in is at floor 11
quiet, no disturbance, no noise
near us consulate for visa interview

6/10

Pleasant

22 Aug 2017

Verified traveler

Good for short stay of 5 days, close to center of town and Nanjing shopping street

8/10

Excellent

23 Jul 2017

Verified traveler

Good hotel in downtown Shanghai

This is an overall good hotel in downtown Shanghai, close to the temple and to the metro. It's a good three-star hotel--you can easily access the metro for visiting the city, shopping, and entertainment. The rooms are clean and both the apartments and the double bed rooms have a small living room, as well as a kitchenette and a laundry machine. I would definitely recommend this hotel to anyone wanting to spend a few days in the heart of the city, on a smaller budget (the apartment is around $130.00 per night).

4/10

Poor

30 Apr 2017

Verified traveler

Old facility

First night found hair in the bed. They changed it the second day.

6/10

Pleasant

10 Oct 2016

Jie

Great location and need a bit of work

The location of the apartment was great, the facility, not enough cooking facility, bathroom was dusty,ceiling in the room was peeling off and damp and the service wasn't great too.

2/10

Poor

08 Aug 2016

Smoked in Room with mosquitoes and weak AC

We had the worst experience in Shanghai. We went to the hotel not expecting a lot. But from the lobby to the room felt damp and smoke smell was all over.
The room was unbearable. It was hot as we walked in.. the room was recently smoked in and there were mosquitoes in the room.
We immediately walked out. The hotel staff does not speak English either.

Don't stay here.

Family

6/10

Pleasant

13 Jun 2016

Verified traveler

Functional and cheap

Second stay in the apartment block.

At check-in - the door to 'reception' was shut. Waited 20 minutes for someone to arrive.

Room was functional but in dire need of re-decoration - wallpaper held on with transparent tape, seals coming off the bath; all sorts of odd marks all over the ceiling; non-working remote controls.

Bed was comfortable enough, but pillows were flat.

Had the misfortune to live underneath a couple who were fond of a) wearing cement as shoes, and b) a penchant for re-arrangement of furniture every night, starting just after midnight. It was hard to get sleep, and the same people were up at 7am apparently doing the same thing.

6/10

Pleasant

14 May 2016

Verified traveler

For single it is ok.

For business short is ok

6/10

Pleasant

18 Oct 2015

Verified traveler

The location of the apartment was great, close to shops and about 15-20mins walk to the Nanjing Road West subway station. However, it took me some time to find the entrance to the building as it was not visible from the front. There was no mention that I had to call the apartment's office number on arrival so I had to ask around. It would be great if this was stated somewhere in the Check In sections.

The room itself was clean and spacious. The building is quite secure, with security guards standing at both entrances to the building. To operate the lifts, you must use their \"lift card\".

8/10

Excellent

04 Oct 2015

Ann

Nice apartment with a few issues

A few issues- with the apartment and 1 with the website.
First it was described as having a balcony, which it did not. It had a raised area near to window, a platform, but no balcony, which was one of the things that made me choose it.
Second, we had no information about wifi, and had to work it out ourselves that password had reverted to the default one. We texted the owner and got no response.
Also, please include Chinese address on booking confirmation, as we had real problems explaining to taxi driver where we wanted to go.
Location- quite a walk from metro.

Partner

2/10

Poor

02 Aug 2015

Rolland ch fong

Not worth the price.

Don't belive all the positive reviews.
Place is so run down, smell of musk, towels were old & worn, TV kept breaking down, table lamps doesn't work.
Can't changed room.
Asked to repair safe box, but stayed there for 5 nights, no one bothers.
Worst of all, doesn't even provide bottled water!
First and last time staying there.
Even Han Ting is better.

8/10

Excellent

19 Jul 2015

Terry

Workacation Accommodation

An excellent service apartment to stay in overall. First night might take a little use to the area, but it is a safe area overall and walking distance to the nearest shopping strip just south of it. Food are within 5 mins walks and a 24hr convenience store is just across the street. Highly secure area, as they have a 24/7 security posted along with lift card access required to enter the individual apartment levels.

Great support from the administrator staff too. Was stranded in Beijing due to typhoon so was unable to check in till 1am. Administrator stayed in late to assist in checking me in (kindly note, this is a service apartment not a hotel so normally administrator or concierge service is not part of the package) A name card was given too to reach the staff if you have any issues along with hotel details.

Amenities are equipped, Apartment staff will come once every two days to change your beddings and towels along with doing some minor cleaning.

Free Wifi too with reasonable speed not slow.

Only issue i had was perhaps trying to communicate with the staff on the phone, staff are able to communicate only in basic english. Would be great if staff are able to converse well in english too.

Subway are some distance from the hotel, so if you plan to travel around using the subway prepare to wake up early to walk to subway.

10/10

Exceptional

06 Jun 2015

Shane

Great apartment!

I really liked this room - it was large, with a great window overlooking the city, a nice kitchen with a washing machine/dryer, and a nice bathroom with both a bath tub and a separate shower. This was one of the better rooms I stayed in during my 2 months of travel.

Partner

6/10

Pleasant

05 May 2015

Rodney

Convenient and clean but no front desk service

This hotel is conveniently located, comfortable and clean. However, there is no front desk, you have to call someone to come if you're checking in or need something outside of business hours. We had no other needs, so it worked well for us.

4/10

Poor

02 May 2015

Verified traveler

One of those...

This is one of those places that look okay and seem like a deal, then when you arrive you consider leaving and finding another place to sleep. Dirty, dingy, and dated.

10/10

Exceptional

15 Mar 2015

Verified traveler

100 times Better than a hotel

Hmmm well my stay was great ,I really enjoyed the peace and comfort the pictures on the site don't do justice for the place, I must say the apartment was very nice clean comfortable plenty of space and yes it was great to be able to cook , and shopping in the area was very convenient , they have all the name brand shops just a few blocks away and Walmart which that will be something to see that is about 2miles or so away. transportation is not far , as I got around by taxi for some distance area but for the most part i walk to many places , malls are about 6 blocks away , I had dinner with friends at one , the security at this location is a plus, the elevator alone was interesting , you can not go anywhere unless you have a key to go up. so no surprise visit! anyone visit must be announced , they even have washer and dryer all in one unit, what I mean is the washing machine is a dryer, so you wash your clothes then dry them in the same machine, now the drawback is they clean the room every two days and change sheets once a week , so I just wash my own sheets and towels if need to you can call and request for clean towels or better yet request extras. but all in all it was a great place and lovely location and yes i will stay again with out a doubt.

8/10

Excellent

02 Mar 2015

Zhen

Good place, great location

Check in process has some issues. Difficult to reach the 11th floor's front desk.

Family

8/10

Excellent

15 Dec 2014

Verified traveler

Practical and convenient serviced apartment

Location is very convenient, about 5mins from the centre of the Jianing and Puxi districts.
Plenty of convenience stores and cafe's in the vicinity.
Easy to get a taxi from, and subway is probably a 15min walk.

6/10

Pleasant

05 Dec 2014

Nice room but so cold.

The room has good facility. Also, great location. But there was dust on many places e.g, the nightstand and inside the cabinet. Also, the room was so cold, freezing. There is no telephone in the room. You have to own a cell phone otherwise it's not convenient. The housekeeping service is done every other day not every day. It's ok to stay there, but it's overpriced with what's offered.

8/10

Excellent

03 Dec 2014

Verified traveler

Weekend at Zi Yuan hotel

It was a good stay...quite spacious. Toiletries were quite economically

Family

10/10

Exceptional

21 Aug 2014

didona

Excellent comfort and location for the money

I've lived here 5 nights. The service was excellent, the staff spoke English, they were v helpful and hassle free. The area is central, within walking distance from Nanjing Lu, Metro station (line 2) and so on. As a plus, it was also v quiet.

10/10

Exceptional

04 Aug 2014

Simon

Shanghai ZiYuan Service Apartment, August 1, 2014

Very convenient with a kitchenette, big refrigerator and laundry machine. Everything clean and good customer service. A little difficult to find the entrance because it does not face the street, but the street and building number are correct (356 Jiangning Road, No. 5), so you can ask someone when you are close or call them if necessary. Would book it again.

6/10

Pleasant

16 Jun 2014

Verified traveler

good for shopping, food,banks. subway is far walk

Overall very good. nothing too special, but comfortable. there are lots of food places nearby and shopping is easy. service was somewhat hands off, but was perfect for our situation because we travel as a family, and don't need much service. subway is a bit far (15 minutes walk), taxi is not so easy to get. Otherwise, we have no complains.

8/10

Excellent

06 Jun 2014

als

Pretty good.

Block in a good location, easy to get a taxi, opposite a convenience store and above a cafe and Starbucks (for breakfast). Check in was OK and room was in a fair condition, although clean smelt slightly of cigarette smoke and was a little scuffed around the edges. However, it was very quiet and fine as a place to sleep after days of sightseeing in Shanghai.

Family

6/10

Pleasant

25 Apr 2014

Verified traveler

Bed bugs

This place is not very clean. There are bed bugs and I don't think the covers are washed. Stay at your own risk

10/10

Exceptional

21 Apr 2014

Maya

Great Stay

the service apartment was a great choice for my week stay in Shanghai (April 2014) - walking distance to the '2 line' Metro, free wifi and close to the shopping district. Apartment looks just like the pictures - very clean and has a washing machine. If you are an independent traveler this is the place for you.

8/10

Excellent

27 Mar 2014

imn

Convenient Location

The hotel is located near West NanJing Road station. There are some department stores around the station. Those department store has supermarkets, restaurants and food court. It's convenient for staying over weeks.

10/10

Exceptional

24 Mar 2014

Verified traveler

Excellent place to stay

everything perfect, very quiet yet 10mn from great restaurants etc. very good location

10/10

Exceptional

01 Dec 2013

Chris

Hidden Gem

If you want a few days and not pay big prices this is for you. Hidden away, quiet but easy for any cab driver. Only rated a 3 on service because these are apartments so no minibars, restaurants etc. not needed anyway. Minimarts all around, plenty of eateries etc. Room is fantastic. Comfy beds, kitchen if required. Great electrics - TV, sat tv, dvd etc. no real western channels is only down side. Great value in my opinion as why pay around double for the same comfort?? I arrived late in the evening but was not a problem with the girl at reception. don't even ask for room deposit. Just tell them approx. time your leaving and leave the key in the room. All in all great place

10/10

Exceptional

24 Nov 2013

Sara

Excellent place for families

We were worried about finding a comfortable place for our family of five to stay overnight in Shanghai but this place fit the bill perfectly! We stayed in a full two bedroom, two bathroom apartment with a gorgeous view on the 25th floor. Tons of space and everything was top notch. Will definitely stay again!

Family

8/10

Excellent

16 Oct 2013

Verified traveler

Convenient serviced apartment

Great location, 10 mins walk to Nan Jing West Road. Apartment ranges from studio to 2 bedrooms, all nicely maintained. Wifi speed is pretty fast for China. Housekeeping is done every other day. Towels are paper thin, but everything else is pretty good.

8/10

Excellent

19 Sep 2013

CJ 318

overall pretty good

Nice big place, we were upgraded to 2 bedroom but not really req. all new equipment and soft big beds

6/10

Pleasant

18 Jul 2013

Lucy

Need to improve the service

The worst was arrived with no front desk service. We were lost when the lady sit by the desk said that we have to call someone to get check-in. Finally she agreed to make a phone call so after waiting for 10 minutes a lady came bring us to the room.

The location was very good. The Internet was free and the speed was the best we have experienced.

10/10

Exceptional

04 May 2013

John/Alex

We loved it

The service of the hotel was overall very good. We had clean towels and a serviced room daily. It was a quiet hotel, the neighborhood was safe and the room was exactly as described on the website. Bed was very comfortable. The location of the hotel was convenient and close to everything. There was a mini market down the road where you could find all you needed. We didn't really cook anything during our stay - as the food is China is very cheap and affordable. We would totally recommend it and it would be a welcome choice for our next visit in Shanghai.

Partner

6/10

Pleasant

22 Feb 2013

Verified traveler

Good location, but has service + cleanliness flaws

There were times we called for additional amenities, such as toothpaste. After being told some would be delivered to the room, no one ever came. There were also strange stains on the couch.

The location is good although the main entrance is very hard to find as there is no signboard. The overall upkeep of the hotel is good. Although this hotel has good value, so do many other hotels in Shanghai downtown.

10/10

Exceptional

12 Jan 2026

Chia Lin

交通方便，服務好

Self

10/10

Exceptional

17 Dec 2025

François

Nice room

10/10

Exceptional

30 Oct 2025

Thea

God service! De opgraderede vores værelse, så da vi ankom, fik vi et større, og bedre, værelse end vi havde booket. Hjælpsom personale, som hjalp os med kørsel til hotellet. De lod os blive på værelset efter egentlig udtjekking, da vores fly først var sent om aftenen. Dette tog de ikke penge for. Kan varmt anbefale at bo her.

Friends_and_family Friends

6/10

Pleasant

13 Oct 2025

Hiroshi

最後の夜に空調が動かず、ものすごく暑かった。

8/10

Excellent

22 Jul 2025

MASATOMO

近くにローカルフードのお店が多く、また静かでありながら各方面へのアクセスも良いので大変便利です。また施設自体は新しくはないですが清潔で、各生活に必要な設備が揃っているので大変重宝しました。

Leisure Self

10/10

Exceptional

17 Jun 2025

V A

Love the apartment! The location was amazing and the staff was very helpful and kind. Apartment is close to convenient stores, supermarket and lots of restaurants and cafés. I enjoyed my stay and will definately book again next time i visit Shanghai.

Partner

8/10

Excellent

28 Jul 2019

Verified traveler

距離地鐵站比較遠，乘坐公車會比較方便。酒店環境乾淨，有家的感覺，但衛生清況不如普通酒店般理想，不過尚可接受。

Friends_and_family Family

8/10

Excellent

24 May 2019

KWOK CHUNG

整體一般

地點距離地鐵大概行15 mins, 有點遠
服務員態度良好有禮，亦樂意幫助處理問題，但電視機看不到要翌日才能派人處理，有點失望

設施也算齊備，但有些櫃略多塵，其中一盞檯燈燈泡也壞了

整體來說一般，不過不失

6/10

Pleasant

13 May 2019

Verified traveler

Center of the location

10/10

Exceptional

30 Jan 2019

Verified traveler

Tres bon et plaisant pour tout raisons jai tres content

2/10

Poor

29 Dec 2018

Verified traveler

Your company is sillu it knows we have problems we have them with you

6/10

Pleasant

15 Nov 2018

Verified traveler

算作酒店式公寓，有点勉强。前台比较热情。

不能算是酒店公寓，只能是小型出租公寓。没有大堂，前台在11层的办公室办公。不过前台非常热情有礼。
酒店位置还是不错的。门卡需要交纳100元押金，退房的时候再退，比较麻烦的方式。

8/10

Excellent

03 Nov 2018

Nathalie

Très bonne situation accueil correct studio avec bon équipement.

10/10

Exceptional

17 Oct 2018

masayuki

非常に良かったです!

非常に清潔で部屋も広く快適でした。
立地も便利なところにあります。

8/10

Excellent

21 Aug 2018

Verified traveler

Facilities are a bit old, but good location.

10/10

Exceptional

26 May 2018

Jia bin

非常的棒，還讓我提早CHECK IN. 有小廚房跟洗衣機(烘衣機).
距離南京西路地鐵站走路大約15分鐘，周圍都有共享單車可以騎

10/10

Exceptional

21 Apr 2018

Brigid

整體感覺滿意

此公寓地點方便，上海地鐵只需步行 15 分鐘，附近食店，便利店也多，公寓大堂企理光猛，到達大堂只需請保安員幫忙致電到公寓便有職員到大堂迎接，房間寛敞，清潔，光猛，基本日用品，家庭電器都有提供，唯獨房內有兩個電插頭壞掉不能用，整體住宿感覺滿意，再有機會到上海都會再考慮入住!

Partner

8/10

Excellent

04 Dec 2017

Verified traveler

靜安紫苑是我出差上海很喜歡的一間公寓，環境好，方便，可是這次有點小失望，因為清潔阿姨實在太不給力了，清潔工作真的不用心。有時早上趕出門工作，晚上回去的時候床鋪沒整理，浴室洗手台沒整理，很多清潔小細節不到位，所以希望管理單位要用點心唷

10/10

Exceptional

12 Nov 2017

旅人

受付がわからない

サービスアパートメントだからなのか一階が受付がなく、しかもエレベーターはカードがないと使えません。初めて行く人は困ると思います。申込の時そのことを表記して欲しい。エクスペディアに問い合わせても自分で直接聞けと冷たい反応。それ以外は排水が少し悪いくらいで、家族旅行には快適でした。

6/10

Pleasant

06 Nov 2017

Verified traveler

性价比好

酒店离繁华的南京西路步行约6-8分钟，客房设施比较旧，卫生还是比较干净的，办理入住在11楼，酒店的服务人员态度还是挺不错的。

Family

8/10

Excellent

23 May 2017

ichon444

南京西路から徒歩15分

駅からは少々歩きますが、静かで落ち着いたアパートメントホテルです。
部屋はまあまあ清潔で、アメニティも十分。
近隣の雰囲気も良い。

8/10

Excellent

06 May 2017

服務到位的酒店式公寓

附近有兩家便利超商房間有洗衣機電磁爐長期住十分方便
步行至南京西路大約15分鐘
小區門口有許多共享單車
大銀行也在附近

10/10

Exceptional

24 Apr 2017

適合小家庭居住的公寓酒店

由於位處上海靜安區，所以酒店周邊環境都很好，如治安良好、綠化充足、社區氣氛休閒安靜。附近又有商場和銀行，衣食住行都不用煩惱。

另外地理位置不錯，出行方便。猶其前往新天地、外灘、南京路和田子坊等上海著名景點都很容易。

8/10

Excellent

13 Mar 2017

ATSUSHI

キッチン用品も揃ってて長期滞在におすすめ

駅から徒歩15分くらいです、同じビルの一階にローソンがあり、徒歩2分圏内にファミマともう1つコンビニがあります。
カフェやレストランもありますが、遊ぶなら駅まで行かないと満足できないでしょう。
ゆったり長期滞在にオススメです。

8/10

Excellent

07 Sep 2016

CHIH FEN

還行，會再考慮入住！

整體說來是還不錯的，有門卡控制出入比較安全，地鐵有點遠，但公車多，剛好可以彌補，清潔方面應該再加強，有小蟑螂出沒，天花板有些蜘蛛網。其餘的以商務出差來說算不錯了！

10/10

Exceptional

30 Aug 2016

Nien Chih

great staying

great quality and excellent location. clean, roomy, comfortable

Family

2/10

Poor

31 Jul 2016

guohong

噩梦一个，超过500一晚，只看见走廊的地毯污迹斑斑。开始说没有我的订单，后来找到了说房间都住满了，要我去他们另一家店，这时是晚上十点多了，经过讨价还价，女士打折我同意转住他们另一家，也要过三百一晚，但这一家地点偏远，非常简陋，和几十年前的招待所没有不同，洗脸盆还粘着一大团牙膏，，，没有风筒，，，本人看法这地方至多值100一晚罢了。不信可以对比一下其它快捷旅馆，决定比它好。好定网这一次令人非常失望，令我损失

8/10

Excellent

02 Jul 2016

出張

アパートの部屋貸しなので、気楽だし、部屋も広くキッチンや洗濯機などもあるのでエコノミーな長期滞在にはオススメ。ロビーが無く部屋の一室が受付になっており、その階にはカードキーが無いとエレベーターが止まらないので、着いたら電話して係の人に迎えに来て貰わないといけないのが最初は戸惑います。チェックアウトも部屋にキーを置いて帰るだけです。

8/10

Excellent

25 Jan 2016

Verified traveler

추가 서비스 부탁 할일이 적다면 이용할 만한 곳

입구찾기가 약간 어려운 편이며 현관에서 호텔에 전화를 해야 사람이 내려와 데려가 주는 방식이었음. 난방이 약하고, 호텔 식이 아니라서 물건을 맡긴다든가 하는 부탁을 하기 어려웠음.
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