Name: Laputa Hotel Phu Quoc
Address: D218 D220 Bai Khem To 5 Kp 6 An Thoi, Phu Quoc Island, VN

10/10

Exceptional

25 Feb 2026

Varun

Very nice staff and hotel. Great location to the beach and good breakfast. Very happy with the short stay.

8/10

Excellent

15 Feb 2026

Alan

Staff was courteous and helpful. Grateful for google translator though. Breakfast was good however coffee and food was not hot. Good options. Great location for going to the beach. Good selection of restaurants within walking distance.

Leisure Friends

6/10

Pleasant

09 Feb 2026

Ana

Excellent location

2/10

Poor

23 Jan 2026

ian

Disgusting hotel,very poorly managed,staff ignorant to guests ,room was not cleaned daily even after asking ,a 11% extra charge was demanded on the bill when trying to use a debit card to settle the account,this hotel should be avoided

Partner

8/10

Excellent

18 Jan 2026

Heather

The staff was always helpful and the hotel clean.
The morning breakfast was basic for me but I generally do not eat early in the day. By 9:15am all trays would be empty. Slim pickings.
Location through me off a bit. I was not expecting the area to be rows and rows of 80% empty buildings. Mind you if they were all filled, I sure would not enjoy the big crowds. The area is already crowded with tour busses full bringing people to the beach.

Partner

6/10

Pleasant

05 Jan 2026

Kevin

Stayed for 3 nights…..Nice room, new bedding, great aircon and flatscreen tv, rain shower etc

However, breakfast was poor (very limited) and the service left a lot to be desired. On Day 2 the housekeeping left my windows wide open all day and upon my return in the evening the room was full of mosquitoes and stank of food cooking. They also hadn’t provided any fresh towels. Then on Day 3 it got even worse! I put the make up room sign on my door when i left at 9am and only return at 4pm, i was told they would come at 7pm so exited the room at this time only to return and find they had never bothered to make up the room. The manager was a very nice young lady, very apologetic and explained they don’t have enough staff but for me it’s inexcusable the service provided and i wouldn’t return.

Leisure Self

8/10

Excellent

18 Jan 2025

Charlene

Comfortable, clean, and newly furnished room. Friendly staff, though not fluent in English. Fantastic location, just 3 minutes from a beautiful beach, but some areas are restricted as it’s a private beach for nearby resorts. Limited food options and activities nearby, and breakfast gets repetitive after a few days. Still, one of the best and most value for money accommodation in the area.

Leisure Partner

8/10

Excellent

07 Oct 2024

Verified traveler

Food is not that good!

Friends_and_family Family

8/10

Excellent

20 Aug 2023

Amber

The rooms was clean and neat, very very nice especially for the price. A convenience store is located nearby. Also 5 minutes walk to the beach and restaurants.

The only two things i didn’t like was that since we arrived after midnight at the hotel, there was no one at the reception and the hotel door was locked…. Thanks to the taxi driver who helped us call the hotel, otherwise we would have thought this hotel had shut down… Also the sound proofing is pretty bad, because other guests were talking loud outside our room at 7am and we could hear everything…

Business_and_leisure Partner

8/10

Excellent

14 May 2023

Alicja

Great place to stay. Very close to the beach. Friendly staff and good food.
We had an issue with our room and immediately were offered another one.

Leisure Partner

6/10

Pleasant

11 Mar 2026

Sille

Fint hotel med god beliggenhed til stranden.
Men ikke imødekommende personale som ej heller kan et ord engelsk. Der bliver ikke gjort rent med mindre du be’r om det og hver morgen stod der fyldte askebægre fra dagen før og lille stå der hele dagen medmindre man selv tømte dem for at kunne sidde ved bordene udenfor. Masser af personale i receptionen, men ville hellere sidde med sig selv og kigge på deres skærm eller telefon og havde absolut ikke øje for sine omgivelser.

Partner

8/10

Excellent

15 Feb 2026

Andre

Chambre et salle d'eau impeccables .Vue sur bâtiment. Proche de la plage,environ 200 m.

Partner

2/10

Poor

31 Jan 2026

Santi

Camera, personale inesistente ,colazione scarsa

Leisure Partner

8/10

Excellent

18 Jan 2026

Narve

Helt greit hotell. Blir sikkert ennå bedre der når det åpner flere butikker/restauranter i nærheten.

Partner

6/10

Pleasant

18 Jan 2026

Rebecca

Rooms vere nice and clean and the hotel is very close to the beach. The staff were friendly enough. The breakfast was not good and one day I found little animals in the dryed oats that I had eaten the day before. So I don’t recommend their complimentary breakfast unless they start caring about what they serve their customers.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Philip

Rummet var fantastiskts med nära till stranden och mycket ljus. Det var också otroligt bekvämt med handdukar, vatten och solkräm tillgängligt vid stranden och poolen så man slapp tänka på logistiken.

Partner

8/10

Excellent

03 Jan 2026

LUCA

Vicinissimo a khem beach

Partner

6/10

Pleasant

03 Jan 2026

Mimmi

Palvelu, aamiainen ja englantia tulisi osata

Friends_and_family Family

4/10

Poor

31 Dec 2025

DANIELE

Il n y avait pas d eau dans la douche pendant 2jours à cause de travaux et le ménage n a pas été fait 1 jour
De plus le personnel ne parlait pratiquement pas l anglais alors qu il s agit d une zone très touristique

Leisure Family

4/10

Poor

27 Dec 2025

Kristin

Tydelig skittent. Badet trenger en grundig skrubb, hår i sluken. Vi hadde ikke vann, måtte bytte rom. Masse støv og søppel under seng. Personalet var dårlig i engelsk, men prøvde så godt de kunne. Pga språkbarrierer blir også servicen dårligere da det blir dårlig kommunikasjon.

Partner