Royal And Imperial Belvedere Hotel

10/10

Exceptional

12 Jul 2026

Dorixa Ivette

Came here with my 2 kids. It was a perfect location very easy to get picked up for tours that we booked. Restaurants were booked when we got there but they fit us in at the front desk. Everything was perfect except I felt that the pools closed too early. They closed at 6pm but other than that I would definitely stay here again.

Family_with_children

10/10

Exceptional

10 Jul 2026

David

Good family Stay, variety of food, staff were helpful however some didn’t feel empowered to help on out of the box problems but was a good stay and kids said they would go back. The family rooms were well thought out

Family_with_children

10/10

Exceptional

07 Jul 2026

Dashawn

The hotel was massive and there are so many activities for all ages. The staff were friendly and helpful and the food was delicious. My family and I ate at Dedalos Main Restaurant but they had so many other options. I do suggest that if you want to eat at the à la carte dining restaurants to book at least a week or so in advance because they require reservations. Also, for the activities, book a day or so in advance. They do have transportation from the hotel to the star each where you can do water sports. It caters to all ages as well. One of the best family resorts I have been to in a while!

Family_with_children

10/10

Exceptional

27 Jun 2026

Andrey

Good hotel. Nice staff.

Family_with_children

10/10

Exceptional

26 Jun 2026

Elena

I love the resort, and that it was all inclusive. Amenities are amazing, pools and kids area are great. I loved the entertainment!!! I will definitely be back.

10/10

Exceptional

13 Jun 2026

Anicetus

We enjoyed our stay at the hotel, the staff were very helpful and friendly ,the location is excellent , the shops was close by, food was very tasty,the facilities were excellent, In general this hotel is a great place to stay.

8/10

Excellent

06 Jun 2026

Adetoun

I visited the resort early June and I loved that it wasn't over packed with guests. It was very nice and peaceful. Food was nice, staff were friendly. I would recommend anytime.

Family

10/10

Exceptional

02 Jun 2026

Anna

The resort was very beautiful. The staff went above & beyond whenever requests were made for the rooms for the guests including if there was a minor issue with anything in the room. Everything was handled immediately without any issues or delays which I loved. The resort was very technologically advanced which was also very nice. It overlooked the ocean & was so spacious that it never felt crowded or that you needed space. I loved the shops at the resort so you could buy clothes or souvenirs since the airline lost our luggage. I was able to find something nice to wear to do a day trip to Santorini. There’s a spa on the resort so make sure you schedule an appointment with Paulina. Her team was great. The resort does need to provide better supervision early bird options for the guests for when they need to leave super early for tours. What is currently offered doesn’t work. You need to provide croissants, danishes or muffins the yogurt & some grain looking thing is not appetizing or filling. Or maybe provide the guests with the option of ordering food to be picked up at the main dining room. The food was just okay, it needed seasoning so it didn’t taste bland & better food options. The food wasn’t appetizing so I wasn’t able to eat much and went home starving. I was upset about that because people said the food was amazing. They must have been drunk. I loved all the entertainment they provided at night. It was very entertaining. The pillows & bed linens were comfy. ❤️

Friends

10/10

Exceptional

27 May 2026

Ian

This is an amazing property suitable to all types of guests, especially families.

Partner

10/10

Exceptional

27 May 2026

Ian

This is an amazing hotel where everyone can relax and enjoy a holiday.

Friends_and_family Family

8/10

Excellent

18 May 2026

Teianna

First would like to say I'd definitely come back to this hotel on my next holiday to Crete. The hotel is quite massive and lovely to walk around on a warm night. The room and the balcony was spotless. Didn't see much I didn't like about this hotel, many locations to sunbathe, swim and relax.

Some of the hotel staff are polite and helpful especially the bartenders on the 17.00 shift on blue bar and the bar by the Olympic size pool, it was easy to have a conversation with them and they gave good recommendations on where to go and what to see around the island.

The cleanup crew (as nice as they are) do not have patience, my do not disturb sign was on and countless times they knocked and walked in without waiting for an answer back which was an inconvenience cause we was either sleeping or getting changed.

The food at the main restaurants had a good selection, tastey and filling. I personally enjoyed lunch in the restaurant by blue bar and the snack bar. The kebab best I've ever tasted. Although some of the desserts taste like they had been out for quite while.

The hotel had a lot to offer in terms of entertainment every day was something new and was quite enjoyable.

There are shops, restaurants, bars and a bus stop as soon as you exit the hotel which is very convenient.

Friends

10/10

Exceptional

13 Apr 2026

Melanie

We loved our stay. The room was great and the food was amazing. We were there out of season so there was not a lot of entertainment but we were expecting this. However, we had a lot of fun during our stay.

Partner

10/10

Exceptional

12 Apr 2026

Gemma

Clean, Friendly and helpful staff in every facility the hotel offers!
Plenty of space, sunbeds, seating and so many pools never felt crowded even with 2000+ guests staying. Entertainment is on offer every day but with bar options you can easily avoid if you wanted to do so!

Family friendly but caters to adults to.
Couldnt fault restraunts, even with dietry requirements they were happy to accomodate and bring allergen friendly meals to your table.

The late arrivals buffet at 11pm is a fab option when you arrive at the end of dinner and there is an early breakfast for those leaving early to. Feels like everything has been thought about.

It is an open hotel (gated with a security guard at the entrance) but the corridoors are open to outside so a few walls needed small bits of maintenance and as early in the season some renovation still happening but the hotel left us a note explaining and didnt interfere with our stay at all!

Waiters and Bar staff so friendly and didnt not have a single issue.
Very happy and will return.

As others have said the hill to and from the hotel to the main roads by foot is a little steep but we found it plenty manageable wearing trainers.
Bus stop into Heraklion right outside or you can walk to the town centre in 30 mins.

Family

6/10

Pleasant

05 Apr 2026

Samantha

They hadn’t been open for the season long, but it was all quite chaotic

8/10

Excellent

05 Apr 2026

Matt

We arrived shortly after a sandstorm so understandably the hotel had some work to do to tidy up.
The restaurants were all mostly open and the food was of a good standard.
The hotel is in walking distance to the beach but you do need to cross a busy road.
The resort has a lot of facilities and I’m sure during the man holiday season is a great place to be.
During our stay there were a number of building works taking place and 2 pools were out of service, one of which was the “water park”. This was not mentioned to us during the booking process.
The main buildings are well maintained and the staff are all very good. The room we had was beginning to look a little tired in places.

Friends_and_family Family

4/10

Poor

03 Nov 2025

Kim

Unfortunately they did not respect price of Expedia ! Hidden fees upon arrival ! Organization seems complicated ! Staff are really tired because they are closing soon ! Sad because they have a beautiful sight !

Leisure Friends

6/10

Pleasant

29 Oct 2025

Olufunmilayo Yetunde

Listed as a four-star, but more like a three. It was okay overall, but could’ve been better. Cleanliness was alright. The food wasn’t great — pretty disappointing, to be honest. The area around was fine, just not much going on

6/10

Pleasant

23 Sep 2025

ANDREW

Decent hotel for this price. I would say it's 3 star hotel, but still gives you good quality for the price.

10/10

Exceptional

23 Sep 2025

Helen

We loved our stay (August 2025) at the Royal And Imperial Belvedere hotel. Our room was great, newly decorated and spotlessly clean.
The main dining area is really big and being able to sit outside meant you didn't feel like you were going to the same restaurant for every meal! Lots of fresh food options, the grill and the salad bars were excellent. The causal dining options were also great with a range of family friendly food available.
Having a separate bar area from the entertainment means you can choose a more peaceful spot in the evening, or get involved in the fun.
The pools are fab - a 50 metre pool on holiday! Even when it was busy it didn't feel busy. Plenty of sunbeds available around the pools or on the peaceful sun terrace.
Theres not a lot to walk to nearby and the local beaches are taken up by sunbeds from the bars, but we'd recommend a walk into Koutouloufari for a look round the shops or a drink in the evening.

Leisure Family

10/10

Exceptional

22 Sep 2025

David

Loved our time here. Great set up for our kids ages 10-15.

Leisure Family

6/10

Pleasant

11 Sep 2025

Ann Marie M

Pros-The location of the hotel is in walking distance to lots or restaurants, shopping areas and it's easy to catch a cab outside the gate. The food is good! My expectations for this was low because usually the food at all-inclusive resorts are a hit or miss. The resort is clean and seems well maintained. I was surprised with a bottle of wine and dessert was waiting for me with a \"happy birthday \" that was thoughtful and I appreciated it.

Cons-I've traveled numerous places and stayed in ALL-INCLUSIVE and NONE ALL-INCLUSIVE Resorts and never have I ever had to pay to use the safe. Paying 3 Euro's a day to use the safe inside of the room that I paid ALL-INCLUSIVE for is ridiculous. I only found out there was a charge because I kept getting an error once I tried to unlock it and had to call receptionist. I was told I had to come pay and someone will come and unlock it. Once my partner got to the receptionist and told them we were no longer going to use it, the guy said; then they wouldn't charge then and after all it's been less than 24 hrs since we started using it. They came unlocked it, we took our stuff out and they locked it. 1 Euro foe beach towels and 2 Euro's for safe in luggage room. Restaurants and snack bars close at 9:30, Bars close at 1:00 am but there in a mini market that seems to be open late or maybe even 24 hrs.
What is the point of all-inclusive if there are hidden fees? If you use a washcloth bring your own, (Face & bath towel provided)

Leisure Partner

10/10

Exceptional

09 Aug 2025

Misak Michael

Was wet nice

10/10

Exceptional

28 Jul 2025

Stephanie

Everything about this hotel was excellent from beginning to end. Check-in and check-out were smooth and convenient; staff were very welcoming. Our family suite was wonderful. We even got a free upgrade to a room with an ocean view! The pools were amazing, water was clean and warm. Sun beds were always available, albeit not necessarily directly in front of the pool in the first row. We didn’t mind because we were travelling with our kids who are teenagers. The food at the buffet was varied, plentiful and delicious. We ate at Imperial Sakura and Kafeino and had a fantastic meal served to us each time. The snack bars also offer a diverse selection from the coveted gyros to burgers and sandwiches, salads, pizza, and fish. Yes, there are a lot of stairs at the hotel and yes, you do have to walk down and up a small hill to get to the ocean beaches. For someone with limited mobility, this may be an issue. Otherwise, we took it as great exercise, even in the Cretan heat and sunshine! Overall, it was a fabulous stay and we would not hesitate to recommend the Belverdere to others.

10/10

Exceptional

22 Jul 2025

yaniv

The place for kids

Leisure Family

10/10

Exceptional

17 Jul 2025

Georges

Positives :
* Beautiful location in the mountains with amazing beach views
* Very large, spacious resort with lots to explore
* Fresh, delicious, and varied food every day
* Excellent entertainment with daily shows and activities
* Incredible animation team – young, energetic, and friendly
* Great family-friendly atmosphere with a Kids Club and safe grounds
* Multiple saltwater pools and a dedicated children’s pool
* Two on-site mini markets for essentials and souvenirs
* Shuttle to the beach runs 3 times a day
* Shops nearby and excursion kiosks available
* Helpful map and guide provided at check-in

Things to keep in mind
⚠️ Lots of stairs between buildings – expect walking
⚠️ Beach towels not included – bring or buy your own
⚠️ Smoking is common outdoors, especially during shows. This is not specific to the hotel but something to keep in mind that smoking is common in Greece.
⚠️ Restaurants require reservations – buffet is the best option
Family room was clean and comfortable
Minor bathroom issue fixed quickly by maintenance

✅ Overall: Wonderful experience – highly recommended!

Leisure Friends

10/10

Exceptional

17 Jul 2025

Theresa

No issues at all from check-in to the dining to the facilities All was good. Great for families of all ages or couples, or friends

8/10

Excellent

15 Jul 2025

Gemma

A great all in resort with good facilities for all the family. Food was better quality than I expected for an all inclusive. Recommend if you want good value relaxation and have teenagers! Only issue we had was the wastage of paper cups/plates.

Leisure Family

8/10

Excellent

05 Jul 2025

Naira

Very nice hotel. Amazing views, pools. Check in was very fast. Didn’t like that we need to pay for pool towels. For beach we took a taxi to Stalis beach.

Leisure Family

8/10

Excellent

04 Jul 2025

NADINE Angela

Lovely property, great surroundings and helpful staff

Family

4/10

Poor

30 Jun 2025

Andreia

The property is good, half of the staff is rude. Food is terrible! No matter if you eat from the buffet, the pizza or lace or the reservation restaurant. The food is very badly prepared. Never going back!

Leisure Family

10/10

Exceptional

29 Jun 2025

Lisa

Its a flop and drop resort with lots of entertainment, eating options, drinking options, suitable for all ages.
Sunbeds next to pool were hard to get at times. Access to Beachcomber club was great. Loved the mexican buffet for lunch and greek buffet. Staff were excellent. Highly recommend.
Pool towels

Leisure Family

8/10

Excellent

09 Jun 2025

Derrick

No hand toweld

Leisure Partner

8/10

Excellent

20 May 2025

Donatello

We spent 7 nights at this hotel. Close to restaurants and to loads of souvenir shops. The rooms were nice and clean. This hotel is made of two resorts the Imperial and Belvedere. They put us at the Belvedere I would say not as nice as the Imperial. There were tons of families with kids and at times it was a bit loud across hallways and so forth.
We tried all inclusive for once. The food was good but all inclusive is definitely not our thing since we like to experience different places and restaurants. Overall we like the areas and great views.
You should try the restaurant in the resort that specializes in Greek cuisine especially the lamb Antikristo. You have to pay $25 per person per dinner extra not included in the package but totally worth it.

Leisure Partner

8/10

Excellent

31 Oct 2024

Paul

Overall a decent hotel, quite large, and All Inclusive worked well. Good choice of food & drink options throughout the day. Animation team enthusiastic with a fairly reasonable program of activities. Nightly entertainment could be improved with more shows. We were here as the hotel was preparing to close for winter and it felt as though the shutdown was taking place before all the guests had left and the facilities were dwindling by the day! Nevertheless, we enjoyed our holiday and would return here!

Leisure Family

10/10

Exceptional

29 Oct 2024

Joanne

Just had 5 nights at this hotel (late October) and it was wonderful. Busy enough to feel part of something, quiet enough so that there were no queues at all for food (which was plentiful, varied and delicious) and plenty of space in every area (poolside, restaurants, etc). Room was comfy, pools were lovely (if a little cold), sun loungers were plentiful, staff were great (my daughter and I did sunset yoga every day - bliss) and only a 25 minute taxi ride from Heraklion Airport. Deserves every one of it's 4 stars.

Leisure Family

6/10

Pleasant

14 Oct 2024

Lydia

Overall it was a good hotel. However , there’s always room for improvements. Such as , why do we need to pay 6 euros for cocktails that aren’t on the cocktail list. At others all inclusive, they never charged me extra for an aperol. Also , why charge 1 euro a day for a pool towel, it’s supposed to be an all inclusive . Lastly, serving cocktails in a paper cup near the pool area is just odd.

Leisure Family

10/10

Exceptional

08 Sep 2024

Mark

Great holiday with the family. Family room with a sea view was perfect for us. Food was actually really good. Decent variety. Salads and gyros were stand out. Would highly recommend

Leisure Family_with_children

10/10

Exceptional

08 Sep 2024

Jay Awang

Still here now on our last day, the stay has been brilliant, can't fault any of the food, all of the staff are very helpful, even a surprise bottle of wine and hand crafted dessert delivered to our room for my fiancees birthday, completely unexpected, couldn't want for more, We're already looking in booking back in and will bring the kids next time, the is always something going on, the animation team were so energetic non stop all day and night, first night we went for a walk and I was going to buy a gyros, only to find they are part of the all inclusive poolside menu, must have had 2-3 everyday, just perfect, finished off with a relaxing massage today by the expert hands of the on site massage therapists, sorry to be going home, the entire trip has just been nothing short of spectacular, thank you to all of the staff here at the royal belvedere we will be back

Leisure Partner

8/10

Excellent

25 Aug 2024

michael Angelo

The hill walking up to the prperty can be daunting but the hotel resort itself is great. Also the app for the resort could do with improving as the restraunt bookings was slow

10/10

Exceptional

01 Aug 2024

Lia S

I love it and will be back soon

Leisure Family

10/10

Exceptional

18 Jul 2024

Sheldon

We had an amazing time at this resort!! Exceeded our expectations!! The staff and animators were so friendly and went out of their way to make our stay memorable!! So many activities for kids and adults!! Food was great and there were many options if you are vegetarian!
We are a family of 5 and the suites were very spacious! Loved the hot tub in our balcony and the beautiful view!!
We really enjoyed all the activities and shows with the animators which are super friendly and get to know you during your stay! Our kids loved that!
There is a very nice lady that has a shop and does beautiful unique braids for the kids! I highly recommend!
The staff at the wellness center were amazing and gave our kids a unique chocolate massage!
We also got our kids private tennis lessons with Mark at BreakAway Tennis and he was amazing with the and paid close attention to their individual needs!
Many beautiful beaches within a 20 minute cab ride or you can walk to Star Beach which is a 10
Minute walk. You also have many shops and restaurants close by which is great!!
We will definitely be coming back!!

Leisure Family_with_children

10/10

Exceptional

13 Jul 2024

Roseli

Amazing

We were completely satisfied, this is without a doubt the best resort we have ever stayed at.

Friends_and_family Family

10/10

Exceptional

25 Jun 2024

Idan

Amazing Family Stay with Exceptional Service

Everything was amazing: the quick and friendly check-in, the helpful staff member who escorted us to our room with the luggage, and the room with the hot tub was clean, comfortable, and perfect for large families – probably one of the best family rooms I've stayed in. I was initially concerned about the salty water in the pools, but it turned out to be a pleasant surprise. The check-out process was also quick, and the kind front desk lady was very accommodating with my late check-out request.

Friends_and_family Family

10/10

Exceptional

22 Jun 2024

Joseph

Room was amazing we were upgraded. A la carte restaurant was good. Sunbeds very comfy and lots of nice areas for sunbathing. Lovely views from the hotel as it’s on the hillside overlooking the sea. Buffet was ok but especially enjoyed the giros in the snack bar. Lots of children this is a family orientated hotel.

Friends_and_family Family

10/10

Exceptional

10 Jun 2024

Verified traveler

Great holiday

Great hotel, super clean and great facilities.

Self

10/10

Exceptional

06 Oct 2023

Thomas

We just got back from Crete.
The Royal Belvedere Resort offers various pools, dining and recreation options for couples and families. We really went for the Olympic 50 meter swimming pool. We swim laps and this was a challenge as our regular pool is 25 meters. Also we went a little off season. Food was good and plenty of it. We also took a taxi to the Old Hersonissos village and walked back. My wife had a great time shopping by the beach area shops. We will go back.

Leisure Partner

4/10

Poor

30 Aug 2023

Ravi

Wouldn’t stay again

I wouldn’t recommend families staying in this hotel, the hotel is extremely hilly with no shuttle or bus services with could easily be set up you need to be a extremely fit to get around,
The all inclusive food was bang average
100% will not be recommending this hotel to others

Friends_and_family Family

10/10

Exceptional

26 Aug 2023

Anet

Thank you all

Leisure Family

10/10

Exceptional

06 Jul 2023

Brittany

So much to do here and walking distance to the beach. We only stayed for a night, but we were pleasantly surprised with all the activities and entertainment they offered. We wished that we were staying longer.

Leisure Family

10/10

Exceptional

28 Jun 2023

Ashley

The property is really nice! They have lots of snack bars and a few restaurants on site if you don’t want to leave but it’s also really close to the boulevard which has tons of bars and restaurants. It’s also nice that it’s walking distance to the beach. I would definitely stay there again!

Leisure Friends

10/10

Exceptional

18 May 2023

Lloyd

Amazing stay would highly recommend

Leisure Family

10/10

Exceptional

31 Oct 2022

Janine

What an amazing holiday we had here last week. The hotel is stunning with fantastic pools and facilities.
The food is 5 star and the staff work so hard. The cleaning lady Maria was also a joy to meet as were the animation team.
Lovely people who made our stay one of the best all inclusives we’ve been to. Highly recommended!

Leisure Family_with_children

10/10

Exceptional

13 Oct 2022

Shelby

It was a really good property for an all-inclusive holiday. Establishment was big and plenty of pools and areas to try out.

Leisure Family

10/10

Exceptional

07 Sep 2022

Verified traveler

Overall we had a fantastic time! The spa ladies were fantastic and we highly recommend a deep tissue massage and hydra facial. The animation team never failed to put a smile on our faces and more often than not got us involved in the activities to hand. The food could not be faulted but a very limited choice but what do you expect for an all inclusive, we chose to eat out a couple of nights to break it up. The guys who arranged our scuba diving trip within the hotel were absolutely fantastic, a brilliant day and great people! A special thanks to Cedric and Ryan!

Leisure Partner

6/10

Pleasant

29 Aug 2022

Aviel

מלון עצום ועמוס

סיכום הביקורות ב-Google
הביקורות לא מאומתות
4.3
טוב מאוד
2,832 ביקורות
חדרים
3.3
מיקום
4.4
שירות
3.7

משפחות
4.0

זוגות
4.0

יחידים
4.0
Google לא מאמתת ביקורות שפורסמו באתרי נסיעות אחרים. כדי לעיין במדיניות הרלוונטית בנושא כתיבת ביקורות, אפשר לבקר באתר המקורי שהביקורת פורסמה בו.
ביקורות
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נושאים שאנשים מזכירים לעיתים קרובות

Aviel cohen
3/5
לפני יום באתר Google
בהזמנה ביקשנו עריסה לתינוק ושנגיע בסביבות 23:00, ציפינו שבחדר כבר תהיה עריסה ולא היתה.
קיבלנו חדר משפחה קטן ודחוס, בקושי שהיו מקומות אחסון בארונות (הרוב היה תליה ולא היו מדפים).
המרפסת היתה ענקית אך צמודה למסדרון ושמענו כל רעש משם.
החדר לא היה הכי נקי שיש וגם לא ניקו את הרצפה למרות שהיתה מלוכלכת בעיקר משיער.
האוכל בארוחות הבוקר היה זהה ב 97% כל יום, היה סביר.
ארוחת הצהריים היו מבאסות ודלות.
ארוחת הערב היתה הכי עשירה.
רוב המנות בכל הארוחות כוללות חזיר, שזה מגביל מאוד.
יש לפחות 5 בריכות, אחת מהן עם כמה מגלשות קטנות לילדים (ילדים מעל גיל 5 ישתעממו מהר מהם). הבריכות מאוד עמוקות וההיצע לעלדים קטן.
המלון ענק ובנוי ממבנים שלא קשורים האחד לשני וזה מצריך מעבר ברגל, המון מדרגות ושיפועים תלולים (היינו עם עגלת תינוק). אם רוצים לצטת מהמלון לרחוב יש ירידה ארוכה ובחזרה למלון קשוח לעלות אותה ברגל.
היו 2 ברים חיצוניים עם אוכל והתורים שם היו ענקיים.
מיטות השמש נחטפות מוקדם בבוקר על ידי השארת חפצים על המיטות - ביום הראשון היה לנו קשה למצוא מקום ישיבה. (עד שלמדנו והתנהגנו כמו כולם).
בגדול חוויה טובה, לא חושב שהיינו חוזרים.
משם עברנו למלון בשם Arminda, גם 4 כוכבים - אבל רמה אחת מעל.
אוכל טעים ומתקני מלון טובים.

Friends_and_family Family

8/10

Excellent

21 Jul 2022

IBRAHIM

Very good quality

Leisure Family

8/10

Excellent

19 Jul 2022

IBRAHIM

Very good except for food quality

Leisure Family

10/10

Exceptional

16 Jul 2022

Patricia

The rooms were nice and the food was good but too much of the same things everyday.

Leisure Family

10/10

Exceptional

16 Oct 2021

Karla

Great family resort

Great all inclusive hotel! Plenty of food and drink options. We really enjoyed karaoke night! The staff was always very friendly and attentive. Definitely recommend it!

Friends_and_family Family

8/10

Excellent

23 Jun 2019

Verified traveler

Variety, choice, relaxed environment, good rooms - not like a standard hotel with the apartment feel

Leisure Partner

8/10

Excellent

14 Jun 2019

Verified traveler

Great facilities but spoiled by the intrusion of so many smokers and so few smoke-free areas.

Leisure Partner

10/10

Exceptional

26 May 2019

Verified traveler

Brilliant hotel with lovely staff. All in all very worth. Location is not the best but it's easy to overcome seeing everything else that is spotless. Thank you all. We had great holidays

Damian and Nikki

Leisure Partner

10/10

Exceptional

13 Sep 2018

Luciano

Nice hotel close to the beach

Nice hotel in a quite location, close to the beach and villages

8/10

Excellent

09 Sep 2018

chris

Ok Hotel

Pool areas ok but not supervised, to many early birds putting towels out only to come back 3 or 4 hours later. Food not up to much in the evening, not all foods labeled so ate out quite often.

10/10

Exceptional

14 Oct 2017

Lorraine

Excellent choice of all inclusive hotel.

Lovely family holiday in a lovely family all inclusive hotel. We had family superior rooms, which could sleep 4 people as they had 2 separate rooms, one with 2 single beds the other with a king size bed, a bathroom and another separate toilet.rooms and bathrooms were very clean and bright and airy. Ours had beautiful views over the coastline and town. Plenty choice at mealtimes in the buffet restaurant, always something for everybody. Also had a separate children’s buffet area. As well as the buffet restaurant there were snack bars on the other two levels beside the pools during the day with ice cream available throughout the day as well. There was also an Italian restaurant which you could use once during your stay. This was a bit disappointing as we expected it to be a separate restaurant not it was only one of the snack bars decorated in the evening. Still buffet style. We had no problems getting sun loungers at any of the pools but we were there outwith school holidays. The only downside of the hotel was it was up a hill with quite a steep road taking you down to the Main Street and beach, although there was a shuttle 3 x daily. On the road down there were a few pens with goats, donkeys, tortoises and chickens which entertained the kids on the walk up or down. Would I recommend this hotel, yes I would. The photos on the websites don’t do it justice.

Family

10/10

Exceptional

12 Oct 2017

abbi555

Better than expected.

Stayed in a newly built 2 bedroom accommodation. Very pleasant.
Meals were excellent and help from staff regarding gluten free options were good.
Grounds are enormous with a choice of at least 6 pools and loads of sun bathing areas with quality sun beds and mattresses,with a choice of quiet areas or areas near music and games.
Nice lounges and bar areas.
Courtesy bus to and from sea front/town area to save walking up steep hill.
Nice little villages within a short walk at back of hotel.

8/10

Excellent

28 Sep 2017

Al

Very Accommodating in every department

Resort in Prime Location, Lovely views of coastline, Great Facilities 4 Pool areas incl Indoor pool and Spa,
Nice Clean, comfortable room, valeted daily.
Efficient and courtious Reception
Lovely Restaurant, with large selection of food at every Meal, obvious Chefs and Restaurant staff work really hard. Well Done.
Bar staff very efficient and Welcoming particularly impressed with (I think her name is Maria in Blue Bar during day (serving 2 or 3 people whilst changing beer barrel at same time)

8/10

Excellent

21 Oct 2016

Verified traveler

Excellent hotel with new facilities.

We got a very good experience staying in this hotel. The food was great and the overall atmosphere was very nice and we had a great view to the sea from our room.
I would visit this hotel again.

10/10

Exceptional

01 Oct 2016

Dathan

Perfect location and very clean

Me and my partner stayed for 10 nights and we didn't want to leave. The food was nice, even my partner enjoyed it and she is fussy with foods. It was clean, loads of pool tables and arcade machines. There was entertainment every night, classes every day like yoga and body step, massages outside on the grass. The room we stayed in was pretty basic but it done the job as we was always out doing local excursions. Overall I would rate this hotel 8/10. Would definitely go back as it is in a perfect location.

Partner

10/10

Exceptional

21 Jul 2026

Henrique

Personnel très aimable et souriant, les infrastructures étaient bien ainsi que les buffets.
Animateurs également au top !
Nous conseillons vivement aux familles

Family_with_children

10/10

Exceptional

18 Jul 2026

Karine

Nous avons passé un excellent séjour en famille avec nos deux adolescents dans cet hôtel, et tout était vraiment parfait.

Je suis particulièrement attentive à la propreté, et j’ai été ravie de constater que tout était impeccable, aussi bien dans la chambre que dans les espaces communs. La chambre était magnifique et très confortable, avec deux chambres, deux salles de bains et même un jacuzzi sur la terrasse : un vrai plus pour profiter pleinement du séjour en famille.

Nous avons également beaucoup apprécié les petites attentions, comme les nouvelles bouteilles d’eau mises à disposition chaque jour. Le service était au rendez-vous et l’équipe très agréable.

Côté restauration, nous avons aimé avoir le choix entre le buffet et le snack, ce qui permet de varier les plaisirs selon les envies du moment.

Un séjour réussi du début à la fin, dans un super hôtel que nous recommandons vivement. Nous reviendrons avec grand plaisir !

10/10

Exceptional

18 Jul 2026

Rasmus Hviid

Virkelig fint hotel, hvor stort set alt var med i prisen. Helt sikkert et sted vi vil komme igen.

Friends_and_family Family

4/10

Poor

01 Jul 2026

Stephane

Hôtel immense avec chambres spacieuses et propres, plusieurs piscines en eau de mer (pas de plage privée). Ambiance très animée et bruyante, aucune piscine calme, difficile de nager aux heures de pointe. Buffets décevants, peu variés et sans saveur, type restauration rapide ; cocktails du all inclusive de mauvaise qualité. En revanche, restaurants à la carte (grec et asiatique) excellents. Service apprécié : possibilité de se doucher après le check-out avant le départ. Adapté aux familles, pas aux couples recherchant calme et repos. Je ne reviendrai pas.

Partner

8/10

Excellent

27 Jun 2026

saloan

Vi hade en mycket trevlig vistelse på hotellet. Personalen var vänlig och hjälpsam, rummen var rena och bekväma, och läget var bra. Frukosten var god och det fanns ett bra utbud. Vi är nöjda med vår vistelse och kan rekommendera hotellet till andra som besöker Kreta.
Men hotellet inte nära stranden.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Wim

Alles was naar wens!
Mooie rustige kamer, lekker eten, vriendelijk personeel.

Partner

6/10

Pleasant

08 Jun 2026

Katarzyna

Der Poolbereich für die Kinder

10/10

Exceptional

07 Jun 2026

Marc

Wunderbares Hotel mit sehr guter Lage, tollem Service, Mega Pools, Mega Buffets. Kann ich nur empfehlen.

Family_with_children

10/10

Exceptional

30 May 2026

Milad

Jätte bra Hotell och ren

Friends_and_family Family

8/10

Excellent

17 May 2026

Rachelle

Le complexe est très propre et bien entretenu par le personnel. La nourriture est bonne et varié .
Le restaurant Grec à la carte est très bien aussi. La formule snack près de la piscine enfants est très pratique.
Le moins la température de l’eau de piscine 20 à notre arrivée et 22 à notre départ dans la piscine olympique. La plage n’est pas trop loin mais il n’y a pas de plage attitrée à l’hôtel. Les transats sont payants et il vaut faudra remonter pour consommer boissons et autres .

Family

10/10

Exceptional

13 May 2026

Fanny

Parfait
Hôtel propre, personnel agréable, buffet varié et bon, tout à disposition dans l’hôtel

Partner

10/10

Exceptional

09 May 2026

Isabelle

Au top

Partner

10/10

Exceptional

03 May 2026

Feriel

Hôtel agréable et bien doté. Le personnel est à l'écoute et les repas sont bons et variés

Friends_and_family Family

10/10

Exceptional

01 May 2026

Nesrin

Personal sehr freundlich und hilfsbereit.

Friends

10/10

Exceptional

26 Apr 2026

Marie

chambre très propre et personnel agréable

Friends_and_family Friends

10/10

Exceptional

22 Apr 2026

Benoit

Très bon ressort, semaine en all inclusive qualitative .

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

PRODROMOS

Εξαιρετικές εγκαταστάσεις, φιλικότατο προσωπικό, καθαριότητα σε πολύ υψηλό επίπεδο και φαγητό πολλών αστέρων ! Πολλά Συγχαρητήρια για το συνολικό αποτέλεσμα των παροχών !

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Caroline

Es war unser erster Urlaub in einem All-inclusive-Hotel und wir hatten einen wunderschöne Zeit! Unser Familienzimmer war geräumig und hatte einen tollen Ausblick über das Meer (und sogar einen Jacuzzi!). Die Ausstattung des Hotels ist super - die Schwimmbäder sind ein Highlight. Das Essen im Buffetrestaurant hat uns gut geschmeckt und es gibt auch weitere Optionen (zB. ein kretisches Restaurant und ein asiatisches Restaurant sowie eine Snackbar am Pool). Das Personal am Empfang und das Events-Team waren sehr freundlich. Die kretische Tanzshow war super! Das Hotel ist gut gelegen - es gibt eine Bushaltestelle (Busse in Richtung Heraklion, Agios Nikolaos usw.) und einige wunderschöne Strände sind fußläufig zu erreichen.

Family_with_children

8/10

Excellent

03 Nov 2025

Jens Dirk

Sauber und sehr freundlich

10/10

Exceptional

29 Oct 2025

Jörg-Olaf

Tolles all-inclusive Buffet, für alle was dabei.
Riesiger 50m Pool, sehr gut zum Schwimmen.

Leisure Family

10/10

Exceptional

27 Oct 2025

Christelle Liliane Hélène

Chambre propre. Personnel agréable. Piscines variées et entretenues.

Leisure Family

6/10

Pleasant

26 Oct 2025

Stefanie

Schimmel im Bad an der Decke, kein Duschvorhang und somit jedes Mal ein nasses Bad.
Zimmer sehr hellhörig.
Besteck und Gläser oft dreckig.
Essen ist für vegane Menschen nicht zu empfehlen, für alle anderen viel Auswahl, Qualität mittelmäßig.
Animation war bemüht und es gab viele Angebote.
Kein schlechtes Hotel, aber das Preis-Leistungsverhältnis passte nicht.

10/10

Exceptional

19 Oct 2025

Martina

Tolle Anlage, super sauber, sehr freundliche Mitarbeiter.
Bei all den Menschen findet man sogar ruhige Ecken, wenn man sie sucht.
Wir hatten eine Superior Suite mit 5 Personen. Sehr geräumig, gepflegt und sauber.
Das Essen war für diese Maße an Menschen sehr lecker und frisch. Wir haben uns sehr wohl gefühlt

10/10

Exceptional

29 Sep 2025

Manfred

Sehr schöne Anlage – absolut empfehlenswert

Die Hotelanlage ist wirklich wunderschön und für jeden Geschmack ist etwas dabei. Alles war sehr gepflegt, und man merkt dem Hotel sein Alter überhaupt nicht an.

Die Liegen am Pool waren äußerst bequem, und wir haben immer freie Plätze gefunden – natürlich hängt das auch ein wenig von der Reisezeit ab. Rund um die Pools gibt es Selbstbedienungsstationen mit Bier, Wein und Säften.

Es gibt drei À-la-carte-Restaurants (Bierhaus, Griechisch und Asiatisch). Jedes davon kann einmal kostenlos besucht werden – mit Ausnahme des griechischen Restaurants, hier fällt ein Aufpreis von 25 € an. Die hauseigenen Restaurants und Snackbars sind hervorragend. Das Essen war stets abwechslungsreich und von sehr guter Qualität, sodass wirklich jeder etwas Passendes findet.

Bei den Getränken im Restaurant (All Inclusive) sind die angebotenen Säfte leider stark verwässert und kaum genießbar. Dafür gab es Wein (rot, rosé, weiß), Bier und Cola, die in Ordnung waren. An den Bars sind bestimmte Cocktails (z. B. Cuba Libre, Gin Tonic, Sex on the Beach) sowie Schnäpse wie Raki und Ouzo inklusive, andere wie etwa ein Mojito müssen extra bezahlt werden. Die Cocktails stammen größtenteils aus Automaten und waren eher durchschnittlich.

Das Hotel verfügt über keinen eigenen Strand und keine Liegen dort. Der nächstgelegene Strand ist jedoch in ca. 10 Minuten zu Fuß erreichbar. Zusätzlich fährt dreimal täglich ein kostenloser Shuttlebus hin und zurück.

Das Spa bi

Leisure Friends

10/10

Exceptional

27 Sep 2025

Christof

Gewoonweg fantastisch! 😎

Leisure Partner

6/10

Pleasant

15 Sep 2025

Corinne

Belle chambres spacieuses et belles piscines. Malheureusement le buffet n est pas à la hauteur. Plutôt cantine et très
Bruyant

10/10

Exceptional

22 Aug 2025

Andre

.

Leisure Family

6/10

Pleasant

16 Aug 2025

Frank

Het is een enorm groot hotel. Het eten is lekker en de drankjes ook. Het personeel is bijzonder vriendelijk en het animatieteam is top. Wat hebben zij een energie en ze hebben enorm goede interactie met de kinderen. Minder vond ik dat er nauwelijks voldoende plek was bij het zwembad. 's Morgens vroeg waren alle ligbedjes gereserveerd met een handdoek die er in de nacht of in de vroege ochtend op worden gelegd en pas ruim na het ontbijt komen mensen (en soms ook niet). Het hotel heeft een policy dat dit niet is toegestaan, maar ze doen er helemaal niks aan. En dat viel me erg tegen!

De kamer was netjes, maar de schoonmaak kon wel beter. Er heeft onze hele week een nare lucht op de kamer gehangen waar meermaals melding van is gemaakt, maar waar ze niks aan hebben gedaan of hebben kunnen doen.

Het hele complex zag er netjes uit, maar het kon met name rond de zwembaden wel wat schoner. Op sommige plekken hangen soms vieze luchtjes. Maar dat weet je ook in warme landen.

Overall een heerlijke week gehad met wat negatieve puntjes maar vooral de positieve blijven hangen! Ietwat overpriced naar mijn mening.

Leisure Family_with_children

8/10

Excellent

13 Jul 2025

Denise Desire

Struttura carina, pulita, cibo abbondante. Dispone di diverse piscine molto belle. Trovo però che sia una struttura dispersiva essendo molto grande

Leisure Family

8/10

Excellent

02 Jul 2025

Maurice

Leider ist das Hotelzimmer sehr hellhörig, sodass man alles mitbekommt was auf den Gängen passiert oder in den benachbarten Zimmern

Leisure Partner

10/10

Exceptional

21 Jun 2025

Eyðrith Elaina

Everything was amazing

Friends_and_family Family