Name: Sugar Marina Resort Lagoon Villas Naiyang Beach
Address: 4 24 Sakhu, Sa Khu, TH

10/10

Exceptional

17 Jul 2026

Jackeline

Sweetest staff ever!

10/10

Exceptional

07 Jul 2026

John

Travel with my extended family. We booked 2 adjacent rooms for 2 nights. Property is top notch - clean, well-kept, many amenities. Pool and surrounding settings are gorgeous. Breakfast is yummy with many varieties. The staff is AMAZING, especially Aom, Pew, Lego, and Nie. Thank you for making our stay wonderful. Highly recommended!!!

Family_with_children

10/10

Exceptional

01 Jul 2026

Angie

Loved our stay here the staff was very friendly and helpful

Partner

10/10

Exceptional

22 Jun 2026

ajit

The resort was amazing and tucked away from the busy streets, yet only about 10 minutes from the airport. The villas were beautiful, offering a calm, quiet, and serene atmosphere, each with its own private pool and jacuzzi. The rooms were modern, stylish, and very comfortable especially the bed and pillows, which made for a great night's sleep.

The only downside was that most of the attractions I wanted to visit were about an hour away, so I had to rely on Grab taxis. Fortunately, they were very convenient and usually arrived within three minutes.

There's also a beach nearby, but since it was the rainy season, I didn't get a chance to visit it.

The resort has its own restaurant, but I mostly ordered food through GrabFood. There was an incredible variety of choices, and my meals were typically delivered in under 30 minutes. I stayed 3 days and enjoyed every bit of it. The TV has all the channels in english you need and access to Netflix and youtube

Overall, it was a wonderful and relaxing experience, and I'd definitely recommend the resort to anyone looking for a peaceful getaway in the phuket suburbs

Self

10/10

Exceptional

03 Jun 2026

Timothy

The staff were extremely kind and helpful

Friends

6/10

Pleasant

18 May 2026

LaDaija

The breakfast wasn’t the greatest but the floating breakfast is amazing. The flies are irritating in the lobby. Staff was extravagant. Rooms were amazing and very clean

Family

10/10

Exceptional

10 May 2026

Zilda

I recently stayed at Sugar Marina Resort - Lagoon - Villas, Naiyang Beach and overall I had a really great experience.From the moment I arrived, the staff were welcoming and attentive. An employee immediately helped bring my luggage into the reception area, and check-in was smooth and easy. I was also offered a welcome drink, which was a really nice touch after traveling.The lobby itself was very clean, aesthetic, and relaxing. Once I got to the room, I was honestly impressed — it was beautiful, spacious, and very clean. The hotel overall had a calm and peaceful atmosphere, and I appreciated that it never felt overcrowded or noisy.One thing that made the stay even more special was that I mentioned I was celebrating my birthday, and the staff surprised me with a cake and sang Happy Birthday for me, which was such a thoughtful and memorable gesture. A special thank you to Aom, Pin, Reena, and Nie for their kindness and hospitality throughout my stay.The hotel restaurant was also very good, and the restaurant staff were always kind, patient, and welcoming throughout my stay. It really added to the overall relaxing experience.
The staff overall were friendly and helpful, and the property itself was very well maintained.
The only small improvement I would suggest is adding a full-length mirror in the rooms, as there was only a mirror in the bathroom.
Another thing to keep in mind is that the hotel is located closer to the airport and farther from the main activity areas such as

10/10

Exceptional

03 May 2026

Angela

It’s breathtaking so beautiful and calming nice restaurant on site.

8/10

Excellent

03 May 2026

Susan

For our overnight in Phuket, we wanted somewhere close to the airport and this hotel worked perfectly. We caught the free shuttle down to Nai Yang Beach which was worth doing and it was easy to grab a cheap tuk tuk back. The small gym was good and the grounds were quite nice.

A few tiny things could be improved: there was only half a loo roll in the room so we ran out, just two teabags provided, and at breakfast they ran out of saucers.

Overall though, a really handy and convenient stay for a quick stopover. It was great value for money and we’d stay there again.

10/10

Exceptional

27 Apr 2026

Melissa

Amazing hotel we are rebooking again towards the end of our stay we loved it that much

10/10

Exceptional

25 Apr 2026

Samuel

The staff were very friendly and helpful the rooms were clean and comfortable

Partner

8/10

Excellent

20 Apr 2026

Temidayo

Decent hotel. Great Staff. Pool is great.

10/10

Exceptional

17 Apr 2026

Vasundara

Overall good

8/10

Excellent

06 Apr 2026

Angelica

Clean room. Welcoming staffs

Self

8/10

Excellent

23 Mar 2026

Michka

The property is small and nice. It’s not close to a lot of activities so you have to budget for grab which cost me upwards of 300 bhat every trip. Sometimes you have to choose a higher price ride because the cheaper grab will drop your ride and your only option is to pay a more expensive price. The room gets cleaned everyday which I liked a lot. I got the room with the private pool and hot tub. The pool was small and the room was small but very functional. Staff was helpful and attended to my needs as needed.

Family_with_children

8/10

Excellent

15 Mar 2026

Brittany

The hotel is beautiful looks just like the pictures, not very big. Definitely best for a quiet stay. WiFi works well and room has a smart tv. The hotel isn’t walkable from much other than 7/11 across the road and a few food stalls. As it’s not close to the beach the room has beach towels and a beach mat which is great. Also close to the airport.
The room service is very poor - they don’t have all the items listed as available and it arrived cold. I walked the food back to reception as it was cold and it was returned cold twice more. I only took it as the lady who brought it was upset - I think she thought she’d get in trouble? I was told by reception I wouldn’t have to pay for it because it was cold 3 times but was made to pay upon check out which is disappointing. Especially as it seemed to be the same meal reheated.
Also when you book on Expedia you get a generic message saying the mini bar is free the 1st night even if you haven’t booked that room type - I stayed here twice. One room type was included one wasn’t got - got the same message. They should just tell you if applicable when you check in.

Self

8/10

Excellent

14 Mar 2026

daniel

Really nice room i had a swim up was ideal for my stay

Self

10/10

Exceptional

20 Feb 2026

Maria

Food was amazing. Everything was clean and staff was courteous and respectful and smiling at all times.

10/10

Exceptional

19 Feb 2026

Tony

Great hotel with stunning lagoon pools and a fantastic breakfast.

10/10

Exceptional

18 Jan 2026

Jade

Gorgeous hotel, the staff were amazing and so nice. The pool was quiet and it was all beautiful and peaceful. 7 11 at the end of the road and the hotel food is unreal, so much choice. I will absolutely be booking again!

Friends_and_family Friends

10/10

Exceptional

21 Dec 2025

Bethany

We had a pool access room, so breathtaking and the staff were very helpful and gave us all the information we needed on check in. I would say that the location is not fantastic as there is not much about.

Leisure Partner

10/10

Exceptional

16 Dec 2025

Briana

It was nice and quiet, very close to the beach a 7 min drive or less. I love the villas you get your own privacy and the breakfast buffet was very good!❤️ I would come again for sure!

Leisure Family

8/10

Excellent

24 Nov 2025

Judith

Hotel is in quite a remote location with limited options nearby therefore transport required for any outing. Unique pool concept works well but standard rooms are small and accessed via a dingy corridor - worth upgrading to a lagoon villa as these are spacious and attractive. Strangely sun loungers are in the open with no protection from sun/rain. Breakfast was good but understaffed so tables not cleared. Bar/restaurant closes at 20.50 which is not great in such a remote location. There is a local restaurant on the corner with the main road which is cheap and very friendly.

Partner

10/10

Exceptional

04 Oct 2025

Caitlin

The staff were quick to check us in and offered to escort us to our room taking our suitcases for us. The room was gorgeous with a view of the pool which was huge. She also took the time to explain breakfast times and other avaliable amenities. They have cute little robes and flip flops and beachtowels avaliable too for exta comfort

Leisure Friends

8/10

Excellent

02 Oct 2025

Belinda

The hotel is a convenient location to Phuket airport, only 5 minutes away and they offer a shuttle bus to both the airport and local beaches. The bathroom shower has fantastic pressure and the beds are comfortable with crisp sheets. The pool is good although the water looked a bit cloudy during our brief stay. Floating breakfast was delivered on time, a nice selection of fresh food. A great family owned thai food place is located outside the entry to the hotel, simple and clean but delicious food.Overall our stay was great & would definitely return especially if you need a night close to the airport.

Leisure Family

10/10

Exceptional

26 Sep 2025

Samantha

It’s a new building and not too much around the area as it’s not as developed as the southern parts of the island however the hotel feels like a tiny home stay

10/10

Exceptional

26 Sep 2025

Akiana

My 3-night stay at Sugar Marina Resort Lagoon was nothing less than amazing! I stayed in a villa with pool access and a jacuzzi, which made the experience so relaxing. The customer service and hospitality were outstanding — everyone was warm and welcoming.
A special thank you to Pin and Reena for going above and beyond. They kindly translated for me when needed and even helped recover my lost passport during my trip. I am beyond thankful and grateful for their assistance.
I would definitely stay here again and highly recommend this resort to anyone visiting Phuket!

Self

10/10

Exceptional

18 Sep 2025

Ali

Best hotel I’ve stayed at so far. Staff truely amazing, best service! Recommend family non family to visit, suitable for either. I can’t wait to come back and enjoy this place again!

Leisure Family

10/10

Exceptional

14 Sep 2025

Fai

The best hotel near the airport by a long shot!!! Would highly recommend

Leisure Partner

10/10

Exceptional

02 Sep 2025

Dondoria

Staff members were extremely helpful and supportive.

Leisure Partner

10/10

Exceptional

29 Aug 2025

Amanda

After 22 hours of traveling. We arrived to the hotel which was very beautiful from the moment we pulled up. Also, they are very close to the airport. We were greeted with a wonderful smile and wonderful welcome from Aom and Lego along with complimentary, welcome drinks. They helped us check-in and gave us all the information that we would need. The hotel has a app which was very helpful with scheduling room cleaning and ordering food. Breakfast was amazing. Later on that morning, they were pretty helpful in guiding us with tours around the area. And the easiest way to get around.

Leisure Family

10/10

Exceptional

28 Aug 2025

Kyle

Beautiful hotel. Well worth the stay.

Leisure Family

10/10

Exceptional

21 Aug 2025

Keir

Super cool place, great breakfast and nice restaurant. Nice rooms, amazing staff and the most awesome part is the wraparound pool conveniently located right outside the room. Will definitely return.

Leisure

8/10

Excellent

06 Aug 2025

Jenni

Super nice and quiet, a bit far out. Modern tv with Netflix etc.

Leisure Partner

6/10

Pleasant

06 Aug 2025

Leah

When booking on-line it stated that this hotel provides free shuttle to the airport. This is one of the reasons I booked it. However, upon arrival, they said that is not the case and I had to pay for a taxi to take me to the airport.

The gym was unavailable due to maintenance.

The breakfast was average.

Upon arrival, I received an email from Expedia stating that I had received a free 'mini bar', however, when I showed this to the front desk they said it was an accident as my room was a Superior room. So that is an error from Expedia.

There should be some beach umbrellas by the pool for guests who do not have a pool side room.

Staff were friendly and helpful.

Leisure Self

10/10

Exceptional

31 Jul 2025

Franciene

The room was beautiful and big for me and my family of 6. We were extremely early for the 3pm check in but they accommodated us rather quickly. We ordered a massage to the room, which was phenomenal.

Leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Fang

I love the pool, but breakfast was terrible

Leisure Family

10/10

Exceptional

25 Jul 2025

Veronica

It was very clean and the staff was great

Leisure

8/10

Excellent

16 Jul 2025

Gladys

No shuttle to the airport.

10/10

Exceptional

06 Jul 2025

Michael

Great stay

Amazing short stay. Hotel is close to the airport and offers a boutique relaxing stay in lovely surroundings. Room is beautiful and has direct access to swim up pool and jacuzzi. Staff are very helpful and friendly. Shuttle to airport or beach. Breakfast was tasty and plentiful. An ideal location for a short or longer stay.

Self

8/10

Excellent

06 Jul 2025

Akanksha

The property was stunning and absolutely value for money spent on it. We stayed here for an overnight stay while travelling from delhi to koh lanta (taking a night pitstop in phuket near the airport).

For our purpose, the location of the property was good but not super close to the beach and where there are a lot other restaurants etc. It was overall convenient though with a small grab ride away.

The service, staff and everything around the property was amazing. The rooms were slick and clean… super modern. We booked a room with an attached private pool and jacuzzi (Most villas have this feature) and it was do refreshing to have a small waterbody closely attached to our room. Have it a very serene feeling.

The highlight of the property was its fitness center and kids activity center. Just amazing with great equipment’s and beautiful kids area. My daughter thoroughly enjoyed in the play area while I explored a nice workout in the small yet amazingly decked gym.

The breakfast was overall good but not the best breakfast buffet. Could have been better with better bakery items, more breakfast options… but i guess for the size of the property this was fine.

Overall great stay and I would not mind staying here again anytime when the need of the hour is a little luxury but also value.

Leisure Family_with_children

10/10

Exceptional

05 Jul 2025

Nick

Great Stay for one night

10/10

Exceptional

04 Jul 2025

Jose

Hotel was clean and safe. Strongly recommend

Leisure Self

8/10

Excellent

09 Jun 2025

Kedar

Lovely property and helpful staff.
But the hotel room lacked basic toilet amenities and food was major disappointment. Most of the stuff on the breakfast buffet was quite cold and bland.
But would definitely come back just for the room.

Leisure Partner

10/10

Exceptional

07 Jun 2025

Ahmad

Great for family

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Naiya

I loved my entire stay here nice and cozy

Leisure Self

10/10

Exceptional

03 Jun 2025

Rhys Beaumont

Easy access, away from the hustle at Patong. Service was outstanding. Rooms were lush, pool beautiful.

10/10

Exceptional

01 Jun 2025

Sallie

Lovely place to stay near to the airport but you wouldn’t know it. Rooms are very comfortable and clean with swimming pool outside your patio doors, They have piped music which is lovely but not at 7:15 am! Only downside but apart from that- excellent

Leisure Family

10/10

Exceptional

31 May 2025

Saul

Everyone was great. Thank you so much everyone specially the front desk and housekeeping who went above and beyond.

Leisure Friends

10/10

Exceptional

21 May 2025

Oshane

Friendly staff with well kept rooms and quiet environment.

Leisure Partner

10/10

Exceptional

09 May 2025

Terry Richard

The entire experience was amazing and top notch.
Room service would even fold my cloths if i left any out 😇
My most favorite Hotel in 42 years.
The only problem was distance and traffic but hey its thailand 😂

Leisure Self

10/10

Exceptional

05 May 2025

Tonette

Far from the public beach but the shuttle helps alot

10/10

Exceptional

29 Apr 2025

Demetrius

Loved staying here and regret not staying for my whole visit in Phuket. Definitely will return and recommend!

Leisure Partner

10/10

Exceptional

20 Apr 2025

Samia

The staff were very welcoming and extremely helpful. I loved staying there. Would definitely recommend without a doubt.

Leisure Self

8/10

Excellent

19 Apr 2025

Sam

Great hotel!

Really nice hotel with a boutique feel, nice and close to the airport.

Friends_and_family Family

10/10

Exceptional

13 Apr 2025

Igne

Our flight got cancelled so we looked for something close by the airport. The stay at Sugar Marina Resort was even better than we expected! Wish we could’ve stayed there longer! The room was super impressive, really spacious, and the bunk beds were a great size too. The best part was definitely the pool access and jacuzzi. If you’re staying here, definitely go for a room with pool access it’s so worth it. The restaurant had loads of options, from Thai food to Western dishes. Even though the hotel was nearly full, it didn’t feel overcrowded. The beaches nearby were gorgeous, just a 5-7 minute ride on the shuttle bus or get a Grab/ Bolt (€5).
I also really appreciated that the TV had a decent selection of English channels. It’s always nice to have that option when you’re relaxing in the room!

Leisure Family_with_children

10/10

Exceptional

13 Apr 2025

Linda

Just stayed for a night to be close to the airport for an early flight. The staff were incredible and the hotel was clean! Would stay again.

Leisure Self

10/10

Exceptional

10 Apr 2025

Jose

Loved the location. So close to the airport!The staff were amazing! And very helpful with whatever I needed. I’m going to stay here next time I’m in Phuket.

Leisure Self

6/10

Pleasant

06 Apr 2025

Nekia

Nice resort however, not convenient to many of the excursions and very difficult to find transportation. Definitely get location for relaxing and romantic setting.

Leisure Family

10/10

Exceptional

04 Apr 2025

Harrison

-

Leisure Partner

10/10

Exceptional

03 Apr 2025

Maria

Loved this place

When we got to the hospital my friend was sick. They were so accommodating for her situation. Helping us get taxis to the hospital etc.
they are so kind
The food was so great. Loved the pool. Loved the free rides they have to the beaches. The rooms are beautiful and quiet. I can’t say enough about how much I love this place

Friends_and_family Friends

10/10

Exceptional

02 Apr 2025

ANIL

It was good

10/10

Exceptional

22 Mar 2025

Gabriela

Great spot to find Thai merchant and scroll the fifteenth shops after the cruise dinner

Leisure Family

8/10

Excellent

12 Mar 2025

Lionel

I liked the property, it was clean although the room, had only one mirror, inside the bathroom it was a good stay. The breakfast was also good.

Leisure Partner

10/10

Exceptional

12 Mar 2025

Akman

The best swimming pool and cery clean hotel

Partner

10/10

Exceptional

09 Mar 2025

Ranvir

.

10/10

Exceptional

05 Mar 2025

brian

Great service & overall resort. Would definitely stay there again

6/10

Pleasant

26 Feb 2025

Robert

Adequate.

Leisure Partner

10/10

Exceptional

25 Feb 2025

Fatima

9/10

I would the only thing that I found hard was knowing what is halal and what isn’t so for customers who are Muslims it came across very hard to find halal food. I had to keep repeating ask the staff if what I wanted was halal or not that is the only thing I would rate the service 3/5 for everything eles is beautiful the staff were friendly and the place was beautiful I can’t complain

Friends_and_family Family

10/10

Exceptional

25 Feb 2025

Stephen

We absolutely loved the resort and only left it to eat dinners at the restaurant a block away. It was rainy, but with a jacuzzi pool attached to our patio we hardly minded. I imagine this hotel is nowhere near as nice if you are in an upper floor. The water features are what Sugar Marina is all about. Gorgeous rooms and super nice landscaping throughout. We did not travel with kids, but this is a great place for them, with an awesome kiddie pool and play zone.

Leisure Partner

10/10

Exceptional

07 Feb 2025

Andrea

Absolutely beautiful and unique place. Breakfast was really good with a lot of choices. Close to airport with transfer service available.

Leisure Partner

8/10

Excellent

07 Feb 2025

Verified traveler

Perfect airport hotel- no sound from airport to disturb you at all.
To far to walk to bus, but regular, punctual and free shuttle available.
Local beaches have only clear water I found in Phuket, and are the least crowded.
Well located for elephant rescue centre and water park.

Friends_and_family Family

10/10

Exceptional

30 Jan 2025

Adriana

This property is exquisite !

8/10

Excellent

29 Jan 2025

Wai Shing

Hotel and staff services are good. But no bus stations. Only call car pick up in hotel.

Leisure Family

10/10

Exceptional

17 Jan 2025

Melissa

So beautiful beautiful hotel!! Wowww! Pictures don’t show the beauty of the hotel, I’ll come back for sure. The pool around the rooms is so nice and relaxing. Rooms look amazing, clean, comfortable and so nice. And what about the floating breakfast??? It’s free with no charge when you have breakfast included. Just amazing from another world! I really really recommend this place. Definitely one of the best hoteles I have ever stayed. What a way of finish my vacations in Thailand.

Partner