Name: Riad Charai
Address: Diour Jdad, 54, Marrakesch, 40000, MA

8/10

Excellent

04 Jun 2026

Jon

Clean room , helpful staff and it was a lot better than another Reid we stayed at in Marrakech, location and bees at breakfast that left breakfast unmanageable are what let it down ,, if we stayed in Marrakech again would probably consider staying again if the Bee problem was sorted

Friends_and_family Family

10/10

Exceptional

20 May 2026

Donal

This riad is amazing! The ambiance, staff and food are all excellent. I would definitely stay here again for my next trip to Marrakech.

10/10

Exceptional

08 May 2026

Fahim

This was a great stay especially thanks to Elias

10/10

Exceptional

24 Apr 2026

Sarah

The property was very peaceful and relaxing. Food was very good. The staff were very helpful.

Friends

10/10

Exceptional

15 Apr 2026

Ewan

We had a wonderful stay in Riad Charai. Wahid and all the staff were exceptional to all our family, including 2 young children. Lovely room, delicious food, peaceful surroundings. Highly recommend.

Family_with_children

6/10

Pleasant

16 Nov 2025

Bhargavi

We stayed in the Laurier room. For the price we paid, this room was not worth at all. It was extremely basic. There were other rooms that were spacious and provided a more authentic feel. The staff were friendly and helpful, but didn’t bother going above and beyond to make us feel special. For eg, they didn’t explain why we had two keys. We later found out that the second key was for the outside door. One of the days, we had to leave early and they didn’t ask if they could pack us breakfast or help us in anyway. The room itself was okay, bathroom shower wasn’t efficient and it was steaming up very quickly. Internet in the room was poor. Breakfast was sometimes cold. Overall, the stay was average for the price. Paid close to 500 euros for 3 nights. We later found out that there were better roads closer to the square for cheaper price.

Friends_and_family Friends

10/10

Exceptional

13 Oct 2025

Octavio

Had 3 fantastic nights at the riad. Place was clean, staff is super friendly. Located at the old town (Medina), which is around a 20 min walk to the souks, 20 min walk to the jardin majorelle.

Great experience.

Leisure Family

10/10

Exceptional

08 Jun 2025

Ana Cecilia

The staff were extremely nice and helpful. They did their best to make us feel comfortable at the Riad

Friends_and_family Family

10/10

Exceptional

02 Mar 2025

Lydia

Honestly couldn’t have wished for a better stay. There are tons of riads and we searched far and wide

After we booked it a few people had said they didn’t like the area which worried it but couldn’t be further from the truth - the area is great, very accessible for taxis and only a short walk to all the action. Felt very safe

The Riad itself is absolutely stunning, even better than the photos. We liked to go out so it was easy to leave but you have everything you need there and more. It’s very chilled with lots of staff to make your stay special, not small but not big with only a few people so feels like your own special place - shout out to Farouk for making our stay special

Leisure Partner

10/10

Exceptional

04 Feb 2025

Marisha

Our new favourite in Marrakech. We shall book here again without hesitance. Perfect hosting, thank you Farroukh, Abdul, Rashid, and everyone else.
Extremely accommodating, friendly staff. Beautiful riad, close to gates and walkable from Medina

Leisure Friends

10/10

Exceptional

04 Feb 2025

Michael

Very convenient

Leisure Partner

10/10

Exceptional

27 Dec 2024

Mohammad

Fantastic vibe and ambiance. Breakfast and dinner option is awesome. Super helpful staff

Leisure Family

10/10

Exceptional

06 Oct 2024

Tanveer

My stay at Riad Charai was very pleasant, homely feeling, and relaxing. The use of stairs for higher floors could possibly be taken into consideration for those who cannot climb stairs

Business_and_leisure Family

10/10

Exceptional

13 Sep 2024

Masoud

Really a great place to stay, very convenient and within walking distance to everything in Medina.

Leisure Friends

6/10

Pleasant

14 Jun 2024

Daniel

The riad common area’s are beautiful and very traditional. Breakfast is basic and light. The area wasn’t great in my opinion. It’s located right beside the north wall of Marrakesh old town which is about a 20 minute walk from the Medina. This was mostly fine but we did encounter issues with local scammers threatening us to pay them after following us while walking home claiming to be ‘offering their time to direct us’. If this is your first time in Morocco and your not used to the common tricks these obnoxious hustlers do, then I would recommend staying closer to the medina (if you want the old town experience) or in proper hotel in the new town, as this is less likely to happen in the touristy areas from what I saw. Also, the hotel offer dinner on the first night through message after you book. As we arrived around dinner time we asked if they could prepare for us about 3 days before. When we arrived they didn’t know what we were talking about when we mentioned it. This was annoying as the riad doesn't have a make to order restaurant, you need to give them a lot of notice.

Leisure Partner

10/10

Exceptional

31 May 2024

Emily

Road Charai was absolutely lovely from start to finish. When we arrived we were greeted with Moroccan tea and biscuits, shown to our room in which they upgraded us with no extra cost to a deluxe suite room, and told about the lunch and dinner services they provide. Staff were lovely and attentive, breakfast was included every morning consisting of pastries, coffee and omelette. The pool space was very chilled and the rooftop loungers quiet. The riad is situated close to the outskirts of the medina wall so it was a short walk to taxis and small shops/stalls. Would highly recommend for a short stay in a more traditional accommodation than your usual hotel.

Leisure Partner

10/10

Exceptional

17 Mar 2024

Patrick

Excellent riad!! No complaints.

Leisure Partner

8/10

Excellent

22 May 2023

lindsey

Excellent.

Dreamy Riad , breathtaking decor , amazing staff serving amazing food. We stayed for 3 nights wish we had booked longer.
They organised spa treatments for us also and transfers.
We stayed to celebrate my 50th birthday and the staff sang to me and gave me cake , such a lovely gesture and I felt so special.
It’s more towards the north of the medina so about 20-30 minutes walk to the square and many of the restaurants I wanted to visit but with maps we managed the medina very well , enjoying the narrow streets and souks. All part of the experience I came for.

Partner

10/10

Exceptional

22 Mar 2023

Steve

Riad Charai is perfect for enjoying the REAL Marrakech
Beautiful facility and close walk to most venues
Staff is excellent
Breakfast is delicious

Leisure Family

10/10

Exceptional

02 Mar 2023

David

A tranquil hideaway away from the bustle of the Medina. Very friendly and helpful staff.

Leisure Partner

10/10

Exceptional

15 Nov 2019

Elizabeth

I was nervous about this trip. Our first Riad cancelled on us. I had to book this one last minute. They were nothing short of amazing. They had a car meet us at the airport and dinner ready for us the first night even though we got there late. The room was clean and the staff was amazing. We also received spa services which were fantastic!

Friends_and_family Family

10/10

Exceptional

26 Jul 2019

Lydia

Riad Charai was the perfect experience. The Riad is decorated beautifully and provides a relaxing sancturary away from the business of Marrakech. The staff were wonderfully accommodating and the chef prepared some delicious food for us on a couple of occasions. We also enjoyed the spa treatments on site and would highly recommend.

The location is about a 20 min walk from the more central parts of the city, however we also ate at some brilliant restaurants much closer (about a 10 min walk). It can feel like a bit of a maze trying to navigate back to the Riad and we had a couple of frustrating experiences with local 'guides' who couldn't take no for an answer, however not the fault of the Riad and they gave great advice for navigating the city on our arrival.

Overall a wonderful experience, brilliant value for money and would recommend to anyone visiting Marrakech!

Leisure Partner

10/10

Exceptional

21 Apr 2019

Verified traveler

Loved the beauty and design of this space and the staff - especially Brahmin and the women in the kitchen - brought light and personalized the place for us. Thank you! An oasis in the busy medina.

Leisure Family

2/10

Poor

10 Apr 2019

Verified traveler

Dirty & uncared for.
White curtains have never been washed
Rugs are full of holes
Pretty at night when you can’t see all the dirt

Leisure Friends

10/10

Exceptional

10 Mar 2019

Christine

Beautiful and spacious Riad with great service. Nicholas was a wonderful host.

Leisure Friends

10/10

Exceptional

04 Dec 2018

Theodoros

Κλείστε άφοβα, η ευκολία πρόσβασης μεγάλο +

Εξαιρετικό, μακριά από την βαβούρα του κέντρου και 2 λεπτά από πύλη. Άνετη επιστροφή με ταξί από πλατεία. Πεντακάθαρο, διακοσμημένο με γούστο και διακριτικό service

Partner

10/10

Exceptional

06 Nov 2018

Alex

Perfect riad, great and friendly staff; highly recommended overall!

10/10

Exceptional

02 Jul 2018

Verified traveler

Amazing riad with excellent service! The staff made our stay here amazing

10/10

Exceptional

10 May 2018

Philippe

For the proce you pay, you wont find better in Mareackesh. Great location, great service and very nice place !

All The staff makes it great ! Ibrahim was specialy awsome.

10/10

Exceptional

19 Apr 2018

sheila

Absolutely beautiful place.

From the moment we arrived we were looked after brilliantly by all the staff at this wonderful Riad.
The building and grounds are stunningly beautiful and the decor and furniture quite breathtaking.
Attention to detail runs through everything here .... even the bed linen was exquisite.
Staff were always on hand to help, arrange trips , advise on places to go and the food was delicious.

Partner

10/10

Exceptional

13 Feb 2018

Rafi

Beautiful Surprise

It was nice surprise to see this hidden jewel in Marakesh's Old Medina. Within walking distance of all the historic sites. The courtyard was beautiful. The interiors were done tastefully. The Manager was very helpful. His staff member Rashid was very courteous and super helpful. The competent and courteous women employees were helpful and a positive addition.

Partner

10/10

Exceptional

23 Nov 2016

Verified traveler

Great staff, very friendly, excellent in catering to my allergies to nuts

10/10

Exceptional

10 Jul 2016

Nikki

Riad Charai

My friend and I had a fantastic stay at the Charai. Cannot fault it. Along one of the alley ways of the old city, enter through the black wooden door and you find yourself in tranquility away from the hussle and bussle of the streets, beautiful,traditional, yet modern. The staff, Mohamed, Yusef and Abdul were thoughtful, helpful, always on hand to assist and advise, polite, friendly and always professional. A spotlessly clean, beautifully decorated and totally relaxing Riad. A great base from which to explore the culture of Marrakech.

Family

10/10

Exceptional

21 Apr 2016

Verified traveler

Wonderful stay at Riad Charai

Our room was very clean and the service was amazing at Riad Charai. Everyone went out of their way to help us with anything we needed. The pool area was really nice and the rooftop terraces were also great for lounging and getting some sun. The location of the Riad was also great because it is in a quieter part of the medina, but it is easy to figure out how to get into the main area by staying on the main streets. One of our favorite parts was walking from the Riad into the heart of the touristy part of medina and seeing all of the people and activity along the way.

Family

10/10

Exceptional

29 Mar 2016

Rasmus

Beautiful Riad, pleasant staff

I changed my reservation through the hotels.com app from 3 to 2 nights which was unfortunately never communicated to the hotel. Consequently we were a no-show on the first night which automatically made them cancel our entire reservation. This resulted in quite a bit of hassle as the room we initially booked had been booked by someone else when we arrived. We ended up staying one night at the sister-riad (Sharma) and one night at Charai. Charai is by far the nicer of the two so of course we were somewhat dissappointed. However the staff made every effort to make our stay as pleasant as possible and even walked us to the nearby taxi station outside their working hours to assist in booking a taxi to Agadir the following morning.

Partner

8/10

Excellent

03 Mar 2016

Verified traveler

nice hotel but the location is not so good.

Staffs were very friendly and helpful at the hotel. The building is a traditional Riad, if anyone wants to try cultural experience, this hotel is recommend.

10/10

Exceptional

28 Dec 2015

Andy

Beautiful hidden gem

We highly recommend Riad Charai to anyone who wants excellent value for money with a true feel of Moroccan culture, calm, tranquil and beautiful ambience away from hustle and bustle(make sure you book a hammam/spa treatment/massage - it was amazing!) Do not be put off by the location - if you are a true culture vulture and well travelled this will not phase you.It is tucked away down a dimly lit alley however at no point did we feel unsafe, even at night. The locals don't take any notice of you. Highly advise that you book/pay for your airport taxi direct through Riad Charai in advance (slightly cheaper) - their driver will help you with your cases and escort you through the alleyway which does have a few twists and turns - he escorted us to the door and into the Riad - we would have struggled to find by ourselves (It is only a 5 minute walk from the taxi drop off point) - made a mental map as we navigated our way through -no problem finding our way after that. Excellent staff especially Mohammed who couldn't have been more helpful, very professional, polite and courteous - he even escorted us to our excursion pick up point at 5am and waited to ensure we were collected safely. Has 2 lovely roof-top sun terraces for relaxing and great for watching the sun go down/ listening to the evening prayers across the medina roof tops. Breakfast very nice, also small menu serving nice traditional meals (must order at least 1 hour in advance). Lovely bathroom and soft fluffy towels/gowns.

10/10

Exceptional

07 Oct 2015

Beth Fox-Fuller

Stunning hotel, little oasis amongst the city!

As soon as we arrived, we were given a warm welcome! Followed by Moroccan mint tea and biscuits. We were then given great advice on where to go and what to do, from the main attractions to the best cafes and restaurants to visit! The hotel even offered day trips and a driver to take and pick us up wherever and whenever we wanted for a great price. Which was perfect for two girls in Marrakesh!

Once ready, we entered the most beautiful room with double doors. The decor was stunning and plenty of space. There was a double cupboard with a fridge and safe inside, a grand fireplace, seating, desk, tv, large double bed and large bathroom with shower and bath!

Breakfast (included in hotel price), lunch and dinner (if requested) was well cooked, with quick and great service! You sit by the pool whilst you eat, which sets a lovely atmosphere.

The hotels environment as a whole was stunning! From the pool to the candles. There was even a roof top with large beds and pillows, with an amazing view of the city from morning to night!

I can't recommend enough! I would 100% stay at this riad, if I ever decide to visit Marrakesh again!

10/10

Exceptional

14 Jul 2015

emmarella

From emmarella passaro

Wonderful riad we were Treated so well from the moment we arrived to the moment we left abdoul and the staff were very attentive ,the two ladies that did the beauty treatments were amazing and looked like the famous kardastion girls truly beautiful ,we will most certainly return to this riad and take the family ,very safe and peaceful ,

Partner

8/10

Excellent

27 May 2026

Okan

Le lieu est tres bien situé, le service est parfait, le petit hic c'est le.petit dej.. mais rien de bien méchant

Partner

10/10

Exceptional

26 Dec 2025

Julius Bjorn

Great service and good room

Business

10/10

Exceptional

08 Sep 2025

Verified traveler

Séjour de pachas

Simplement fantastique, lieu magique, chambres au top. Personnel aux petits soins (houssam et des collègues merci à tous) !! Piscine spacieuse, lieu calme et apaisant, bains de soleil sur une terrasse à l’écart disponible, petit déjeuner typique délicieux.
Superbe adresse à Marrakech !!

Partner

10/10

Exceptional

29 Mar 2025

Philippe

Perfect

Partner

10/10

Exceptional

07 Mar 2025

Patrick

Nice little Riad. The Internet is in the room could be improved, but overall worth a visit.

Leisure Partner

10/10

Exceptional

07 Jan 2025

Nelly

Superbe Ryad en plein cœur de la Médina

Magnifique séjour, personnel accueillant et très agréable.

Friends_and_family Friends

10/10

Exceptional

30 Jun 2024

Danyelle

Ótima

Simplesmente adorei, tudo muito limpo, quartos grandes e confortáveis, cama grande e muito confortável, o preço do consumo no hotel estava um pouco caro, mas muito bem avaliado. Quando voltar quero me hospedar novamente neste hotel

Friends_and_family Family

4/10

Poor

21 Jun 2024

Sam

Manque de service et de communication,

8/10

Excellent

08 Nov 2023

Anne-Sophie

Riad chaleureux et personnel accueillant

Super accueil ! Le personnel est à vos petits soins.
Emplacement un peu loin des souks et de la place Jemaa el fna mais c’est aussi l’occasion de petites ballades au travers des ruelles.
Seul petit bémol : Un peu bruyant le matin.

Partner

8/10

Excellent

05 Nov 2023

Kheira

Séjour agréable, le personnel était très à l’écoute et très sympathique. Riad Charai a recommandé !

Leisure Partner

10/10

Exceptional

25 May 2023

Justine

Sejour parfait.
Personnel aux petits soins, de supers conseils donnés pour notre sejour.
Je reviendrai!