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The Urban Hotel Lusaka

Lusaka · Zambia

35 Lake RdView location

8.4/10Excellent52 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.0/108.0
Condition8.4/108.4
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Urban Hotel Lusaka

Located in Lusaka, The Urban Hotel Lusaka is in the business district, a 1-minute drive from 37d Gallery and 6 minutes from Kabwata Cultural Village. This hotel is 4. 7 mi (7. 5 km) from Lechwe Trust Art Gallery and 4. 7 mi (7. 6 km) from Chilenje House.

Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a fireplace in the lobby. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 7 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. You can enjoy a meal at the restaurant serving the guests of The Urban Hotel Lusaka, or stop in at the grocery/convenience store.

Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM. Make yourself at home in one of the 75 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available.

Read more about this hotelShow less

Bathrooms with showers are provided. Conveniences include desks, and housekeeping is provided daily.

Located in Lusaka, The Urban Hotel Lusaka is in the business district, a 1-minute drive from 37d Gallery and 6 minutes from Kabwata Cultural Village. This hotel is 4.7 mi (7.5 km) from Lechwe Trust Art Gallery and 4.7 mi (7.6 km) from Chilenje House.

Make yourself at home in one of the 75 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms with showers are provided. Conveniences include phones and desks, and housekeeping is provided daily.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children may not be eligible for complimentary breakfast.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a first aid kit
    • Property Registration Number 320210033659
  • Optional fees
    • Airport shuttle fee: USD 25 per person (one-way)
    • Airport shuttle fee per child: USD 20 (one-way), (from 5 to 12 years old)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

37d Gallery 1 km / 0.6 mi
Kabwata Cultural Village 6 km / 3.7 mi
Lechwe Trust Art Gallery 7.5 km / 4.7 mi
Chilenje House 7.6 km / 4.7 mi
Lusaka National Museum 8 km / 5 mi
Freedom Statue 8.1 km / 5.1 mi
EastPark Mall 8.5 km / 5.3 mi
Nu Metro Arcades Mall 8.7 km / 5.4 mi
Pakati Sunday Market 8.9 km / 5.6 mi
Munali Mall 9.4 km / 5.9 mi
Kenneth Kaunda International Conference Centre 9.6 km / 6 mi
National Assembly of Zambia 9.8 km / 6.1 mi
Lusaka City Market 9.9 km / 6.2 mi
Mulungushi Confrence Centre 10 km / 6.2 mi
Namwandwe Gallery 10 km / 6.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 75
  • hotel
  • Wheelchair-accessible
  • Car park
  • Wired Internet
  • Wi-fi
  • Secure parking
  • Laundry service
  • Bellboy service
  • Lift access
  • Banquet hall
  • Breakfast
Show 1 more facilities & services
  • Breakfast buffet
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Urban Hotel Lusaka

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Urban Hotel Lusaka

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Urban Hotel Lusaka

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Urban Hotel Lusaka

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Urban Hotel Lusaka

8.4
Excellent
52 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
8.4 /10
Amenities
8.2 /10
20 reviews shown
8/10
Excellent
29 Mar 2026
Gareth
There is a pick and pay across the road which is nice to have
Over all a good stay only small negative is the food was not 100% to my liking
Business
6/10
Pleasant
27 Mar 2026
Steven
A good, well located hotel.
Self
6/10
Pleasant
19 Jun 2025
Ben
Ok
10/10
Exceptional
16 May 2025
Gerard

Awesome

I am impressed with the urban lifestyle
Business
8/10
Excellent
17 Dec 2024
Desire Elese
I recently stayed at The Urban Hotel Lusaka and was impressed by its modern design and high-quality amenities. The rooms were clean and well-appointed, providing a comfortable stay. The on-site restaurant offered a good selection of meals, and the staff were friendly and attentive.

The hotel's location near embassies and government offices was convenient, and its proximity to a shopping center (15 minutes driving distance) was a plus.

Overall, it was a pleasant experience, and I would recommend it to others visiting Lusaka.
Business Self
10/10
Exceptional
20 Nov 2024
Isaac
Loved it. Clean, new, and affordable!
Business Family
8/10
Excellent
10 Nov 2024
Kenneth
Good
Business Self
8/10
Excellent
26 Sep 2024
Anotida
Great hotel. Loved the sea food pie and breakfast.
10/10
Exceptional
09 Sep 2024
Michelle
I was in Zambia n a business trip and everyone at the hotel was very welcoming the staff helped where help was needed. Great food and great atmosphere.
Business Self
4/10
Poor
26 Mar 2024
Kenny

It didn’t work for me.

I booked an executive room days before travelling and my booking was confirmed. When I arrived at the hotel I was told they had no room for me. I had to wait for hours before I was given a standard room for the same price Hotels.com quoted. I felt cheated. It was my first time to use hotels.com
Business
6/10
Pleasant
08 Mar 2024
DETRIC
Average.. Room a bit small stayed in double room.. perfect for 1 person to sleep and go..
Leisure Partner
10/10
Exceptional
28 Feb 2024
Penney
It is a newer hotel. Felt safe. They have a bank and 🏧 on the second floor with a guard.
Leisure Self
10/10
Exceptional
24 Feb 2024
Tobi

Superb

The hotel is a lovely hotel, equipped with all the facility that you need. It has a bar and a restaurant. The rooms are clean daily if needed. There are and poor facilities within the room or you can call to ask for things that an iron, which they can do for you or they Can give it to you. We weren’t from Zambia but we needed to make some calls and we were able to do that free of charge. They went above and beyond to help us. The staff are friendly and informative, and if I’m ever in Lusaka again, that would be my place to stay.
Breakfast is a buffet which consist of a full English and you can get your eggs done as you wish then they’ve got cold patisseries and pour Asian cereal. It’s very plentiful. The Wi-Fi works throughout the whole of the whole hotel.
Friends_and_family Friends
8/10
Excellent
19 Jan 2024
Bazak
Location
Leisure Partner
8/10
Excellent
07 Jan 2024
Chewe
Beautiful place. Wonderful ambiance. Great hospitality
Business Self
10/10
Exceptional
03 Jan 2024
sylvester
everything
Business_and_leisure Family_with_children
8/10
Excellent
16 Nov 2023
Berry
The members of staff are friendly and respectful. The facility is clean and cosy
10/10
Exceptional
13 Nov 2023
Chip

Highly Recommend

Fantastic hotel conveniently located at Crossroads. Room was great and the included breakfast buffet is top notch.
Self
8/10
Excellent
13 Nov 2023
Odd Eirik
Good service!
Business
10/10
Exceptional
07 Oct 2023
Chewe
Refreshing. It's my third time staying here. My first two times, I had challenges checking in because I used Expedia and seemed like reservation wouldn't show on their system.

This time around it was smooth sailing. Staff were available and very helpful. Ambiance was amazing and I got real value for my money.

I enjoyed the stay!
Business Self

Location & surroundings

The Urban Hotel Lusaka
35 Lake Rd, Lusaka, Zambia

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The Urban Hotel Lusaka

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