Big Bear Frontier

United States , Big Bear Lake - CA
BIG BEAR LAKE, 40472 Big Bear Blvd
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100 reviews shown

10/10

Exceptional

30 Jun 2026

Rae

Place is amazing especially so close to the lake . Room was clean and staff was friendly.

Family_with_children

10/10

Exceptional

28 Jun 2026

Janel

We were pleasantly surprised on how nice the e property was. We will stay agin next time in Big Bear

Partner

10/10

Exceptional

27 Jun 2026

Rebecca

Newly renovated room. Nicely done and plenty of space. The place is in the process of being renovated which limited the amenities, ie, no ice, no pool.

Friends

10/10

Exceptional

26 Jun 2026

Tina

It's a cute little cabin next to the water.

Partner

10/10

Exceptional

23 Jun 2026

Danielle

The view of the lake and the location near the lake was phenomenal. We got to sit and watch the sun rise and set near the water. The room was roomy and clean.

Partner

8/10

Excellent

21 Jun 2026

Nimisha

The hotel is with a great view of the lake and can spend good time chilling in front of it. The rooms have good amenities and are clean. Commutation to restaurants, market place and activities are within 5-20 min drive time. The place is also equipped with electric fireplace.

Family

10/10

Exceptional

21 Jun 2026

Jazlynn

Very clean room and we came with our dog. We enjoyed our stay as it was so cozy and was close by to everything. Great location by the lake too!

Pet

10/10

Exceptional

19 Jun 2026

Pamela

We were so lucky we were able to book a room at the Frontier. We were in a bind and had to book last minute. The staff was so accommodating and the room was beautiful. The room was completely remodeled and clean. The resort is under alot of construction, but it was surprisingly quiet. Once this resort is completed it is going to be beautiful and so worth the stay. It's also walking distance to the Village and down to the marina. They have chairs and firepits overlooking the lake and beautiful in the evening.
We will for sure be back.

Pet

10/10

Exceptional

15 Jun 2026

Ana Leticia

Amazing

10/10

Exceptional

14 Jun 2026

Ruth

Great location, walking distance to restaurants, movie theater and bowling. Family friendly. The pool is being renovated (therefore it’s closed). The staff was great.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Juan Eduardo Diaz

It was very clean! Spacious. Easy check in and out. Even though we arrived late they were very helpful. Will be staying here again when we vist Big bear!!

Partner

8/10

Excellent

10 Jun 2026

Lisa

The hotel part of the property is newly renovated and very clean with a lake view patio with a fire pit . The windows open so you can get the evening breeze. We will be staying there again!

Partner

10/10

Exceptional

31 May 2026

Nora

This place was awesome. I highly recommend staying here. The deck overlooking the lake was so nice and relaxing.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Ramin

it was very clean room and close to village

Partner

8/10

Excellent

26 May 2026

Josephine

Good

Partner

2/10

Poor

23 May 2026

Melissa

The hotel is under construction which is asnt informed about so Monday morning we were woken to that. Saturday when we got there we had booked for the pool practically and I was told it's closed at check in another bummer they have fire pits on the property we thought was cool another thing closed. Everything we had booked it for was closed then in the room no matter what step you took it was creeping and cracking we could hear our neighbors walking the tub sound like we were gonna burst thru the floors it wasn't pleasant at all.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Irene

It was a nice room which was right on the lake.

Partner

8/10

Excellent

20 May 2026

Mark

Reminder this is just my experience. Room is very clean. Less than a min from the lake. Very quiet. Great bathroom. WiFi was working. Ample parking. I personally prefer a more stiff mattress but it is what it is. Big Bear Frontier was a great place to stay

6/10

Pleasant

15 May 2026

Susan

The shower in the room was terrible, The room was clean, The bed was uncomfortable to me.

Friends

6/10

Pleasant

14 May 2026

Angela

The property was under major construction. The cabin was Small compared to what we thought we paid for. It also said it had a lake view, it did not. The bed was the worst we've ever slept in and the pillows left something to be desired. The best part is the common area having grass, bbq's and a fire pit. I will say that the staff was very friendly and welcoming.

Pet

4/10

Poor

12 May 2026

Michael

Clean room

10/10

Exceptional

09 May 2026

ANDRIY

I really enjoyed my stay at the hotel. Everything was clean, comfortable, and relaxing. The staff was friendly, helpful, and made me feel welcome. Thank you for the great service and hospitality. I would gladly stay here again!

Friends

10/10

Exceptional

04 May 2026

Sonia

We Love big bear frontier the best . We always book here

Partner

8/10

Excellent

01 May 2026

Steve

The staff was excellent in their recommendations and taking care of us.

Partner

10/10

Exceptional

20 Apr 2026

Nadezda

Great clean hotel with lake front and awesome staff. Will stay again.

Family_with_children

8/10

Excellent

12 Apr 2026

Alona

The room was clean, everything worked, very beautiful, the staff is welcoming and friendly.

But unfortunately, we were not warned that the jacuzzi and swimming pool did not work, that's what we went for. You need to warn the guests about it.

And so everything is fine.

Partner

10/10

Exceptional

09 Mar 2026

DAWN

The Hotel near the lake is fairly quiet. Great blinds, curtains, large bathtub in my upstairs room. WiFi didn’t work in my room, it was a slight inconvenience for me, I guess that it’s down, not strong enough or something. The room is spacious. I was very comfortable. View of the lake was nice. There was construction during my stay but it was bearable. I highly recommend booking direct and save lots!

Partner

10/10

Exceptional

02 Mar 2026

Kimberly

I love this place - have stayed almost everywhere up there and keep coming back for the combination of location, comfort, great staff, and price.

Friends_and_family Friends

8/10

Excellent

26 Feb 2026

Youngwook

Room is overall really clean and price is affordable. It’s near the lake. But one thing.. the bbq spot was little disappointing. The fire was too low so the meat wouldn’t cook. Service was good. Bed is little small for two adults to sleep on. But overall, it was great!

Friends

10/10

Exceptional

25 Feb 2026

Caroline

Good location . Nice ,quiet every thing is local, walking distance
Place was perfect for my last minute family getaway
thank you to the staff ! We will be returning for sure!

Family_with_children

10/10

Exceptional

23 Feb 2026

Hedy

The room was very clean and tidy, and quite spacious. The staff were very friendly and provided excellent service. It is located right next to the lake, with a nice surrounding environment. The only downside is that the exterior appearance looks rather ordinary.

10/10

Exceptional

19 Feb 2026

James

Great experience. Beds could have been a little more comfortable but still good overall

Family_with_children

6/10

Pleasant

19 Feb 2026

priscilla

The cabin was nice and spacious and very clean. We did not get housekeeping service though despite putting the sign on twice( we forgot the first day). The location is perfect. We attempted to light up the fireplace but something was off with how bad it smelled indoors with the smoke being blown inside despite the vent being open. Finally, we did freeze a little. No comforters, no extra blankets and it was a snow storm outside ( the front desk is far). I did not realize my kids had a phone in their room until it was time to leave. The heater in the master bedroom was broken and and the portable one was also broken. I did mention this upon checkout and was hoping for some sprt of credit but nothing was done.

Family_with_children

4/10

Poor

16 Feb 2026

Armando

Upon arrival the staff was friendly and attentive. The issues started in the room with lumpy bed that hurt me and my partners neck, struggled with the door to open or close, the shower/ bathroom combo flooded into the faucet area which made running to the restroom a messy experience. The view of the lake was nice, the heater was cozy, and the table was cool but the negative things I described almost ruined my first experience to Big Bear.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Leona

I love it. Clean and really nice service. We all loved the cabin. I’ll always stay there when I vacation again.

8/10

Excellent

01 Feb 2026

Amy

The front desk guy was polite and patient when I had an issue with my reservation. Looking forward to when the pool and jacuzzi is renovated.

10/10

Exceptional

26 Jan 2026

Jurandir

A very beautiful place to spend wonderful days with the family. Very clean room and excellent service.

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Gavin

The room was great and the staff was very helpful!

Leisure Family

10/10

Exceptional

11 Jan 2026

Susan

Had a most wonderful stay! New, clean, great staff, great location with a view of the lake. Couldn't of asked for a better place to stay. Had a fire in our fireplace and could walk to the Village shopping. Excellent in every way.

Leisure Partner

10/10

Exceptional

08 Jan 2026

Gilberto

Room excellent, full clean, very good support.

Leisure Family

10/10

Exceptional

08 Jan 2026

Sarah

Very comfy beds and relaxing ambiance.

Leisure Family_with_children

6/10

Pleasant

06 Jan 2026

Scott

Room was nice. Our bed frame broke but management was quick to switch us rooms. However, could not get room to a comfortable temperature.

Friends_and_family Family

6/10

Pleasant

02 Jan 2026

Adam

No offers of cleaning. However we did have pets with us, perhaps this is why. It wasn’t a major issue. Their fireplace did not function correctly and set off alarm (I checked flue and it was open etc etc I know what I am talking about) I think their chimney shaft is so tiny it dint function as it should and they have no glass over the fireplace, I don’t think the vent fan for the fireplace worked. I bought wood for nothing. Their kitchen appliances are damaged and nearly non functional and made it difficult for us. Big bear itself was great. The fact they allow dogs is great. But the overall experience was not cool.

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Brian

Yes

Self

10/10

Exceptional

02 Dec 2025

Gabriela

Small but super cute!

4/10

Poor

30 Nov 2025

Ryan

We could hear every single word and step from our neighbors above us - they were up til 4am - no exaggeration, seemingly dancing? The site was also under big renovation and looked nothing like the pictures. Very upset to have spent $500 for 2 days for a romantic getaway. It was anything but. We slept terribly both nights bc of the neighbors and couldn't enjoy property amenities or views. The door key also stopped working on the second day. The front desk woman was very sweet though. Otherwise, big bummer.

8/10

Excellent

29 Nov 2025

Ramon

Overall great location to the village. Big beat lake is just right behind the place we stayed in. Unfortunately there was construction around the property but they are just making the place look better. Room was big. Not sure if we got a bad bed or box spring. Every th time we would lay down, it seemed as our heads were lower than our feet. Our feet were higher than our heads. We turned the mattress around and same problem. Other than that issue, place was great.

Leisure Partner

10/10

Exceptional

21 Nov 2025

David

Staff was great and room was better than expected.

10/10

Exceptional

19 Nov 2025

Jose

Everything is good

Friends_and_family Family

8/10

Excellent

18 Nov 2025

James

The towels had some stains on them, wasn’t sure if they were just stained or dirty. We had a couple of spiders in the room, but given the location, it’s probably unavoidable. You can’t beat the location though, right at the lake and down the street from Big Bear Village. Overall, decent place.

Partner

10/10

Exceptional

14 Nov 2025

Mayara

Spotless

Partner

10/10

Exceptional

11 Nov 2025

Carlos

Had a great time with family on this location. The new cabins are pretty nice looking and comfortable to stay. Great customer service and friendly.

10/10

Exceptional

05 Nov 2025

Christina

I love the new renovations! The room was very clean and had everything I needed for a comfortable stay. Check in and check out were quick and easy. My cabin was right near the lake which added a beautiful view on walks around the property.

Friends_and_family Family

8/10

Excellent

05 Nov 2025

Maika

Nice stay

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Abigail

The amenities, room was clean

Leisure Pet

10/10

Exceptional

01 Nov 2025

Todd

Rooms are new, modern and very nice.

Friends_and_family Family

6/10

Pleasant

30 Oct 2025

Rudolph

The room was very good. The only problem was the AC/heater control. Tried to lower the temperature and tried different ways but the system always went back to 80-81 degrees. Resorted to opening the windows to get the temperature lowered. Called front desk but was told the maintenance person was already gone for the day.

Partner

10/10

Exceptional

30 Oct 2025

Danielle

Its close to the village. The room was very clean which we appreciated. Good variety of clean dishes available to use for eating and cooking. Friendly staff at check in. Nice outdoor fire pit/BBQ area with a lake view. I'd give it overall about a 4.7, the only thing was we had wifi issues but we thankfully didn't really need wifi. Had a great time with our little family if three.

Leisure Family

8/10

Excellent

30 Oct 2025

Diana

We love the property and the cabin. We would definitely stay again. Could’ve been a little bit cleaner, but for the most part, I would definitely book again.

Leisure Family_with_children

6/10

Pleasant

24 Oct 2025

Thomas

What we booked thru Expedia was a 1 room cabin. What we got was a I room studio. No counter , no closet, no table. The ‘Room’ did NOT Match the pictures.. we immediately upgraded to a much nice cabin..The Frontier staff was gracious & accommodating..Typical bait & switch by Expedia, which we will NEVER use again. Make your reservations through the actual resort for a FAR BETTER EXPERIENCE!

Leisure Family

10/10

Exceptional

23 Oct 2025

Jacqueline

They were re-doing one side of where the cabins were. We were on the otherside that had been re-done with up to date items like fire pits, corn hole game and walking area with very nice light up fences. Over all the new cabins were very nice and up to date.

Leisure Partner

2/10

Poor

21 Oct 2025

Melinda

Definitely a aweful all around experience. A group were complaining when I arrived. They offered me an upgrade then changed their minds once I asked to see it because it was the cabin the people were complaining about. The heater was stuck on and would not go down, the bathroom floor was dirty, shower curtain dirty, and tub was dirty. I have photos of arrival, toilet does not flush completely, the “ lake view” you have to walk to and it’s not a beachfront stangent water area at end of lake, the pool ect was closed which was not listed. One of the beds seemed to be missing springs in an areas so I had a aweful night sleep. We went somewhere else the next day. There was no number to call to get help and Expedia rep said they couldn’t get ahold of property during the night. Next morning told them and they also told me that it strange that Expedia couldn’t get ahold of them but they had placed me on hold and told me they contact them the next morning also they told me that the price I paid was $50 less than what I was charges so something is fishy with this place. They point to Expedia as the issue but I am not to sure given all the other issues. Avoid this place there are a lot of better options and if it was not so late by the time they got to me because of the people before me complaining I would have gone somewhere else too.

Leisure Family

6/10

Pleasant

20 Oct 2025

Emily

I honestly absolutely adored my stay here. It was in a perfect location to walk wherever we needed. The view was absolutely gorgeous and I was able to take my dogs hassle free. Check in was amazing and I Would love to stay here again. However we stayed in cabin number 310. The sofa bed was broken and they attempted to help but ended up just blaming us and saying we were rude. I know what it’s like to work customer service and I would never be rude to any workers especially when it’s 1am.

10/10

Exceptional

18 Oct 2025

April

Great location
Nice and calm , dog friendly
Great staff and clean

Leisure Partner

10/10

Exceptional

16 Oct 2025

Steven

Very nice room. Friendly staff. Very enjoyable.

Partner

10/10

Exceptional

14 Oct 2025

Erick

Was a great location. Would recommend to anyone

10/10

Exceptional

12 Oct 2025

Haibo

Wish there's more mirrors in the room. Wish there's more parking spot.
But pretty good generally speaking!

Leisure Family

10/10

Exceptional

11 Oct 2025

Stephanie

NOTE: If you are looking for a cabin, this is not it. I booked this place thinking it was an actual cabin-like space. This is more like a remodeled unit. Aside from that, it's a nice place to stay. Everything is new, modern, and clean. We stayed in Unit 116. The front desk hosts were so welcoming and friendly. They made us feel at home. Thank you, ladies! The unit has a kitchenette area which we used to cook breakfast in the mornings. They supplied us with a k-cup coffeemaker, paper towels, dish sponge, and dish soap. There is a fireplace (but we didn't end up using it). I will say the sitting chairs are a bit stiff and really itchy. The bed mattress is unfortunately terrible. They provide no support. We had two nights of really bad sleep. Overall though, you can't beat the price on this stay. It was peaceful, quiet, and it's close to The Village and other main areas. We'd stay here again.

Partner

8/10

Excellent

09 Oct 2025

Maritza

Clean cabin, but property under construction and we did not have acces to pool or basketball court which bummed out my 3 children. They are also short staffed and they would close the office during the mid morning.

Friends_and_family Family

4/10

Poor

09 Oct 2025

Matthew

Staff is great!!!
Property is a disaster. Under complete renovation even though it says only select guestrooms effected.
No pool, hot tub, no amenities like table tennis, basketball etc.
Was told pool was closed due to ADA upgrades. Absolute lie.

Leisure

6/10

Pleasant

08 Oct 2025

Noemy

It seems like it was only us and one other room staying there. We were placed right under them.

4/10

Poor

05 Oct 2025

Robert

We were very excited to stay here. We had stayed here years ago and enjoyed it. However this was not the case this trip. The first room we stayed at smelled of marijuana. Thankfully the front desk was accommodating and gave us another room. That room was much better with the exception of baby spiders. We ended up not complaining about that and figured were in the woods and that comes with it. The beds were terrible and we could not sleep. We ended up leaving early to go home and sleep in our own beds. Unfortunately we will not be staying here again. The plus side is that the room visually looks nice, it has a nice view of the lake, it's close to the village, it's close to the alpine slides. However traffic gets backed up pretty good there and if you're trying to get to the village it takes forever for traffic to clear. Im sure during the week its probably not as bad but the weekend we went it was pretty bad. They are also under construction making it hard to maneuver around the premises at this time. We hope others have a better experience at this hotel.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Mario A

The view was excellent, all in a walking distance

Leisure Family_with_children

8/10

Excellent

01 Oct 2025

Antonio

Gorgeous view of the lake right outside our door! This stay was mostly great. You can hear the people next door as if they were in your room, and you can really hear every footstep and movement from the people staying above you. If you’re a light sleeper, you’ll have a difficult time with this - it was a bit much for us and we are heavier sleepers. I assume this is why the staff leave earplugs in the room when you check in. Besides that though, everything else was perfect :) beautiful views, beautiful property, really great service

Partner

8/10

Excellent

01 Oct 2025

Courtney

Loved the cabin, the mattress was very uncomfortable!

Self

8/10

Excellent

29 Sep 2025

Marivel

It was a nice cabin, we didn’t venture as we h where they’re for a wedding

10/10

Exceptional

28 Sep 2025

Maria

10/10

Exceptional

27 Sep 2025

Jennifer

We absolutely loved pur stay! The views from the Adirondacks and firepit is spectacular! Upgrade to a lakeside cabin, it's definitely worth it!

10/10

Exceptional

25 Sep 2025

Kim-An

We had a great stay at Big Bear Frontier. The room was very clean and comfortable, parking was easy, and we were only steps away from the lake.

Friends_and_family Family

6/10

Pleasant

21 Sep 2025

Claudia

Leisure Family

10/10

Exceptional

21 Sep 2025

Kevin

Great place to stay!

10/10

Exceptional

19 Sep 2025

Jose

Relaxing getaway

Leisure Partner

10/10

Exceptional

17 Sep 2025

Necker

Lovely

4/10

Poor

15 Sep 2025

William

Pick Somewhere Else

The first problem we had was getting through the door to our room. The key card seemed to work, but the door handle would not turn. It took about 20 tries and much jiggling to finally get the door open - each time we returned to our room. It also was very difficult to open from the inside. The temperature in the room was a little warm and I could not figure out how to turn on the air. Once again, it took about 20 tries randomly hitting the many buttons to get the air on. We brought our dog with us (nice perk that the hotel is pet friendly). We took him for a walk down by the lake. He went down to the water and sunk up to his belly in mud. My husband also ended up with mud caked all over his shoes. We returned to the room and put the dog in the shower. The shower is open to the toilet (ADA friendly) which would be fine if the floor wasn't slanted in the wrong direction from the drain. Water (and mud) ended up covering most of the bathroom floor. Luckily I brought my own towels and was able to clean it up fairly well. In the morning when I took a shower, everything was soaked - including the toilet - and there was a lake of water 2/3 of the way across the bathroom floor. The bed was tilted down towards the head of the bed, so it felt like I was on an inversion board. The pillow was the thickness of a napkin. Also, the pool was out of service. I have very little nice to say about this stay. It was a roof over our heads and not much comfort.

Partner

6/10

Pleasant

14 Sep 2025

William

Unfortunately the cabin we upgrade to wasn’t the same as what was advertised at all. Still nice but definitely not what we paid for.

4/10

Poor

11 Sep 2025

Barbara

The location was right on the lake- that was pretty. We were notified 1-day prior to arrival that the pool was closed for service. There was a giant, construction style fence around the entire pool area that was very unsightly. “Sorry” was the extent of addressing the issue. Had I known, I’d have selected another spot simply to avoid the tremendous eyesore. The bottom of our door let in a tremendous amount of light. The door lock felt secure. You could tell there had been a freshening up of sorts with new materials throughout the room with the exception of smelly drapes. There was swampy lake access however it looked too difficult to navigate. This location included free parking and was roughly $100 cheaper than another spot I was interested in. It met my expectations of ‘motel’. There was a microwave and fridge in room.

Leisure Family

10/10

Exceptional

10 Sep 2025

Lynne

Loved the patio table where we could sit with coffee in the morning and see the lake

Leisure Pet

10/10

Exceptional

10 Sep 2025

George

Great stay

Loved our stay here. We had a unit that faced the lake and we beought our furbaby, which made our 30th wedding anniversary perfect!!

8/10

Excellent

09 Sep 2025

Lydell

Fishing

Leisure Self

4/10

Poor

08 Sep 2025

Robin

Room was spacious, had everythung

Self

6/10

Pleasant

08 Sep 2025

Fernanda

I didn't like the reception service.

10/10

Exceptional

05 Sep 2025

Mark

very clean freshly remodeled room, great view of the lake at a reasonable price.

8/10

Excellent

04 Sep 2025

Amber

Stayed for the weekend at Big Bear Frontier. The check-in process could have been smoother—was told I’d get a text when the room was ready, but it never came. After calling a few times (and getting hung up on), I finally confirmed the room was ready. The location, however, is excellent—right on the lake, next to a new bar, and walking distance to the Village. The room itself was clean and had a decent fridge, but the bed and pillows weren’t very comfortable. No housekeeping during the stay, which was fine for a short trip. Overall, I’d stay again and may try one of the cabins next time.

Leisure Friends

6/10

Pleasant

03 Sep 2025

Yolanda

The accommodations were pleasant and comfortable, although the beds could be improved. Specifically, the pull-out bed in the living room was quite noisy, and it caused some discomfort. Perhaps upgrading the beds would enhance the overall experience. Aside from that, the stay was satisfactory.

Leisure

10/10

Exceptional

01 Sep 2025

Veronica

Lake view and cleanliness.

Family_with_children

10/10

Exceptional

01 Sep 2025

juan

Excellent family time!

Family

6/10

Pleasant

01 Sep 2025

Malinda

The lodge room was very clean and comfortable with air conditioning, however the walls are paper thin. The people around us had dogs which we could hear barking clearly (and loudly) through the walls, and we could hear entire conversations from the next room over. Definitely needs some sound proofing, or bring earplugs. The staff was really kind though and the property is in a great area, within walking distance to the main shops.

Leisure Partner

4/10

Poor

31 Aug 2025

Julio

The place looks like they just renovated it from the inside so the outside was looking down but nice inside. We asked for room service and they never arrived.

Leisure Family_with_children

10/10

Exceptional

30 Aug 2025

Melody

Very clean room. Close to village.

10/10

Exceptional

25 Aug 2025

Heydi Donis

Very clean and comfortable rooms. Locate just a short
distance from the lake.